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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The newly created first line of defense Financial Crimes Risk &amp; Controls center of excellence will provide a holistic, enterprise-wide approach to our financial crimes risk management (FCRM) activities and will reside within Global Servicing.&nbsp;This team will be responsible for establishing a robust control foundation for first line of defense FCRM activities across the company globally, including anti-money laundering, sanctions, payments controls, and anti-corruption. The team will partner closely with Technology to develop and deploy next generation capabilities that address key gaps and strengthen the first line’s ability to detect and prevent financial crimes across our lines of business. The team will work in coordination with the Global Financial Crimes Compliance (GFCC) team within the Global Risk &amp; Compliance organization.Role Description:The 1LOD Financial Crime Risks and Controls Team within Global Servicing is looking to recruit a Manager/Senior Manager – Financial Crimes Analytics. This role will be responsible for leveraging analytics to identify emerging risk in our portfolio related to financial crimes leading to creation processes and strategies for effective management of Financial crimes.Key Responsibilities<ul><li>Manage financial crime risk data analytics to support the transformation as well as BAU risk management strategy</li><li>Build a consistent set of toolkits to monitor and measure overall health of financial crime program across customer lifecycle</li><li>Engage key stakeholders including Technologies, Capabilities, Servicing and Business teams to ensure alignment, understanding and support for managing the processes to service and resolve FC concern cases.</li><li>Partner with 1LOD teams to build financial crimes business monitoring program</li><li>Build and lead a highly performing team of 2-3 Analyst/ Sr. Analysts.</li></ul>Minimum Qualifications<ul><li>3+ years of experience in risk management or analytics</li><li>Ability to provide structure in ambiguity, excel in a dynamic and complex environment, and deliver under tight deadlines</li><li>Proven track record in delivering high quality analytical results and initiatives.</li><li>Strong ability to influence partners and stakeholders</li><li>Excellent critical thinking and attention to detail</li><li>Exceptional drive and commitment; ability to work and thrive in in fast changing, results driven environment; and proven ability in handling competing priorities</li><li>Strong verbal and written communication skills, with the ability to translate between various technical and non-technical audiences</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager- Financial Crimes Data Analytics and Reporting

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences– from payments to rewards to servicing– that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry.About Network &amp; Acquiring Solutions:As part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.About the Role:The role of Senior Manager, Enterprise Payments Product Management is an exciting opportunity for a talented product manager to define the product strategy and roadmap to deliver a best-in-class enterprise payment service for American Express. The incumbent will be a central member of the Enterprise Payments COE that is tasked with driving an enterprise critical multi-year Multi-Rail Payments program established to (1) accelerate the development of our enterprise payment services and (2) redesign the operating model surrounding it to drive excellence in payment execution. This role will help to reshape and transform how payment products are built and delivered at American Express. The Manager, Enterprise Payments Product Management will collaborate closely with Business, Delivery, and Technology to define the product vision and roadmap for Enterprise Payments.This role will fall within our Pay Amex product team focused on the US market needs at a time of significant investment.The product manager will help to understand core customer needs and will play a pivotal role in building out a strong modernize core payment services improving customer outcomes, operations outcomes, and risk and control outcomes.Key Responsibilities:<ul><li>Help define the product vision and strategy for A2A / money movement products and services used across American Express.</li><li>Evaluate market trends, competitive landscape, and customer feedback to identify opportunities to further enhance the product value proposition.</li><li>Engage with and influence internal business stakeholders and partners to understand customer needs, flesh out use case details, collaborate on new/relevant product concepts, and&nbsp;co-develop solutions to deliver on Enterprise goals.</li><li>Understand evolving market regulations to inform the product strategy and ultimately achieve business objectives.</li><li>Identify opportunities to leverage existing payment capabilities to deliver value for new use cases or new markets.</li><li>Leverage external industry data and internal product metrics to inform product strategies.</li><li>Deliver go to market strategy including the operationalization plans, the commercialization strategy, articulation of the value proposition, and ongoing metrics to measure benefits realized.</li><li>Own, update, and prioritize the product roadmap including new capabilities, features, services, expanded markets, product integrations, decommission of products, etc.</li><li>Develop robust business cases to support prioritization of roadmap items.</li><li>Collaborate with Product owners to align on product roadmap including new product features and enhanced services, as required to deliver on the overarching strategy.</li><li>Define capabilities for new payment products and services, identify/prioritize use cases, and design “minimum viable product” features and user stories to ensure a focus on delivering maximum value.</li></ul>Requirements/Qualifications:<ul><li>Relevant experience: Experience in product management, product development, management consulting, and/or strategy. MBA preferred.</li><li>Passion for payments: Passion for emerging payments, FinTech’s, and the evolving payments landscape (e.g., real time payments, PSD2, APM’s, etc.). Knowledge of A2A money movement (ACH, wires, RTP, etc.) a plus.</li><li>Results-oriented: Passion to drive strategies to deliver results in a dynamic and highly matrixed environment.</li><li>Intellectual curiosity: High-intellectual curiosity, out-of-the-box, creative &amp; critical thinker with experience in complex problem solving and strategic thought leadership.</li><li>Entrepreneurial spirit: Ability to mobilize and lead cross-functional team collaboration to achieve results in a fast paced, multi-partner environment with constant change.</li><li>Highly collaborative: Ability to effectively collaborate with and build strong relationships with internal and external stakeholders to deliver on shared objectives.</li><li>Agility: Ability to operate in ambiguity, white space, and an environment with quickly evolving priorities.</li><li>Effective communicator and influencer: Ability to influence key partners and executive stakeholders. Excellent communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, Enterprise Payments Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Team Manager role is to ensure we provide and deliver value for our partners, to propel market stability and growth for the business, and to empower and support the professional development of our teams. Team Managers coach and course-correct as necessary to ensure that each member of the Partner Success team is executing at a high level. Actionable consultancy and advisement to both internal stakeholders and our partners encourages engagement and adoption across markets. Team Managers maintain strong lines of communication and visibility with our in-market representation, and offer guidance on strategy in nurturing a proactive &amp; targeted engagement model and advocacy across our book of business. This helps sustain and propel the company mission of securing the best restaurants in our most strategic cities, and ensures that our Partner Success mission remains on track to raise the standard of hospitality through retention, voice of the customer, and value-add efforts. Team Managers balance their time between market strategy, their own professional development, and deepening their contributions to the business unit through knowledge share, cross-functional collaborations, and process evolution. Balancing the business needs will require excellent time management, a deep understanding of operations and business assessment, an analytical perspective, and exceptional communication skills. The Team Manager needs to engage with executive-level stakeholders and to be competent in producing actionable deliverables in a proactive manner, both internally and externally; managing down, across, and up. Team Managers drive the development of talent through ensuring individuals have clear goals with a defined path to attainment, and the provision of consistent and timely feedback. This will also include management of performance issues. These high levels of communication will allow the Team Manager to showcase their deep understanding of data analysis and to position themselves as a thought leader for our teams and our business unit. Team Managers are a reliable resource to their team and work closely with cross-functional stakeholders across the organization, particularly with the Revenue, Sales, Product, Data, Access, Enablement, and Marketing teams.Operational Expectations<ul><li>Expanding competency on presenting at an executive level, both internally and externally</li><li>Coaching team performance vs. individual performance</li><li>Effectively advocating needs to key stakeholders </li></ul>Self-Assessment:<ul><li>Evaluating personal skills and abilities</li><li>Prioritizing and balancing</li><li>~30% of time on day-to-day responsibilities and projects</li><li>~60% on team development</li><li>~10% on partner, product, or market escalations </li></ul>Cross-functional collaboration:<ul><li>Executing upon cross-departmental campaigns, initiatives, or projects: Marketing, Sales, Product, Finance, Support, Enablement, and Leadership</li><li>Understanding and advocating for the Partner Journey within cross-functional teams and its relationship to various Partner Success activities </li></ul>Skill Development External<ul><li>Identify changes in customer expectations, values, desired outcomes, and market trends Strategize on effective Success Plans with the Partner Success team using SMART framework</li><li>Coach and reinforce a Proactive &gt; Predictive account management model </li></ul>Internal<ul><li>Competitive analysis and objection handling</li><li>Work with team members to enhance their targeted skillsets</li><li>Support Priority and Strategic city stability and growth</li><li>Ensure colleague ramp and development</li><li>Prepare and deliver team and departmental performance updates to a variety of internal audiences</li><li>Serve as the partner and market SME and the Voice of the Customer to the company </li></ul>Qualifications<ul><li>1+ year as a Sr. PSM with minimum 9 months of executing at 90%+ against OKR goals; or 1+ year as a top performing Manager on cross-functional Resy team; or 2+ years operational hospitality or Partner Success management experience</li><li>Proven competency with presenting written and verbal communications, retention, and negotiations</li><li>Demonstrated excellence in thought leadership and as the voice of the customer</li><li>Exceptional organization, communication, and time-management are critical to this role</li><li>Proficiency with data analysis tools and assessments required (i.e. Looker, Tableau, Excel)</li><li>Expertise with Salesforce, MS Office Suite, iOS, Atlassian a huge plus </li></ul>Metrics of Success (Quarterly)<ul><li>Advocacy</li><li>Feature Pitch</li><li>Feature adoption</li><li>BRs</li><li>Passion Projects</li><li>Colleague Career Development Plans ___________________________________________________ Opportunities to explore (***min 3-mo commitment***)</li><li>Internal Education (Enablement, Skills Lab, Feature Pitch, etc.)</li><li>External Education (Webinars, Video Trainings, Product Marketing, etc.)</li><li>Product &amp; Bugs</li><li>Access &amp; Experiential</li><li>PR, Editorial, B2C &amp; B2B</li><li>Data &amp; Analytics</li><li>Sales (City Meetings, Pitch Evolution, Customer Journey Investigations, etc.)</li><li>Other</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Resy Team Manager, Partner Success

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences– from payments to rewards to servicing– that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry.About Network &amp; Acquiring SolutionsAs part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.About the RoleThe role of Director, Enterprise Payments Product Management is an exciting opportunity for a talented product leader to define the product strategy and roadmap to deliver a best-in-class enterprise payment service for American Express. The incumbent will be a central member of the Enterprise Payments COE that is tasked with driving an enterprise critical multi-year Multi-Rail Payments program established to (1) accelerate the development of our enterprise payment services and (2) redesign the operating model surrounding it to drive excellence in payment execution. This role will help to reshape and transform how payment products are built and delivered at American Express. The Director, Enterprise Payments Product Management will collaborate closely with Business, Delivery, and Technology to define the product vision and roadmap for Enterprise Payments. This role will lead our Pay Amex product team focused on the US market needs at a time of significant investment. The leader will build and develop a strong and high performing product team to modernize our core services improving customer outcomes, operations outcomes, and risk and control outcomes.Key Responsibilities:<ul><li>Lead, mentor, and develop a team of product managers, ensuring they have the necessary skills and knowledge to succeed.</li><li>Develop and articulate a clear product vision and strategy for Bill Payment that aligns with the Enterprise’ overarching goals</li><li>Identify, evaluate, and concisely communicate rationale for initiatives that drive experience improvements, cost efficiency, and risk reduction in Bill Payment</li><li>Guide the team in creating and maintaining product roadmaps, ensuring alignment with business objectives and customer needs.</li><li>Oversee the team’s market research efforts to stay informed about industry trends, customer needs, and competitive landscape.</li><li>Foster a culture of innovation and continuous improvement within the product management team.</li><li>Ensure the team utilizes data-driven insights to identify market opportunities and guide product decisions.</li><li>Lead key commercial engagements supporting AXP to deliver new product partnerships</li><li>Collaborate with product development leader and team to build a roadmap for all payment experiences underpinned by an aligned capability strategy (Development team led)</li><li>Identify and prioritize payments-related experience improvement initiatives / features</li><li>Support investment planning and partner engagement across LOBs to consolidate a well-rounded set of priorities and rationalized prioritization for them</li></ul>Requirements/Qualifications:<ul><li>Vision: Ability to see the big picture and develop long-term plans that align with business objectives.</li><li>Product sense: Capable of making data-driven decisions quickly and effectively.</li><li>Data driven: Comfortable taking calculated risks and making tough choices when necessary.</li><li>Payment’s expertise: Passion for payments and the advancement in technologies driving innovation in the payment’s ecosystem. Knowledge of Bill Pay capabilities and/or A2A money movement (ACH, wires, RTP, etc.) a plus.</li><li>Passion for results: Passion to drive execution and deliver results in a dynamic and highly matrixed environment.</li><li>Product experience: Demonstrated ability to lead and manage a Product organization driving large, complex, and transformational initiatives.</li><li>Analytical mindset: High-intellectual curiosity and strong analytical and critical thinking skills with experience in complex problem solving and strategic thought leadership.</li><li>Highly collaborative: Ability to effectively collaborate with and build strong relationships with internal and external stakeholders to deliver on shared objectives.</li><li>Effective communicator and influencer: Ability to influence key partners and executive stakeholders. Excellent communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience.</li><li>Operate Autonomously: Takes initiatives from concept to Development. Able to prioritize in ambiguous situations.</li><li>Proactive: Always striving to deliver great products. Proactive, self-driven, curious, loves learning.</li><li>Flexibility/Adaptability: Accepting of changing priorities and conditions; copes effectively with complexity and change.</li><li>Persistence: Follows through on items without being managed. Resourceful, has grit, and a positive “can do” attitude. </li><li>Leadership: Sound interpersonal skills and proven ability to navigate in a cross-functional setup. </li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director, Enterprise Payments Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this roleThe Enterprise Data Strategy team, in Credit and Fraud Risk Management (CFR) is responsible for optimizing risk decisions through the lifecycle by identifying, testing and integrating internal data with external data assets. The team also manages data, strategy, and relationships with key third party data providers and contribution policy with external data partners (including credit bureaus) to support risk products in new accounts, customer management, and collection practices. The team also serves as a critical channel for the exploration of new data opportunities for the firm. The Senior Manager/Manager will be part of the Open Finance and Banking Data Strategy team. This team is dedicated to optimizing the value of existing data and to defining the roadmap for new banking and open finance data that will help uplift credit underwriting and line management, fraud and credit bust-out verifications. The Senior Manager/Manager will also play a key role supporting the strategy, impact, and opportunities of the new US 1033 Open Banking regulation to CFR inbound use-cases in collaboration with other enterprise teams. The remit of the role primarily spans across the commercial and consumer landscape in US but can support open finance and banking thought leadership in non-US markets. The candidate will lead collaboration with our strategic partners, help deepen in-house expertise on banking data assets, support new behavioral data product development in partnership with decision science teams, and enhance our data capabilities to accelerate growth and controls. Responsibilities include:&nbsp;<ul><li>Lead and support Open Finance and Banking data strategy across the customer lifecycle through structured and risk-based principles.</li><li>Analyze existing and new banking data sources to uncover opportunities that will optimize our data solutions &amp; purchases and address business needs</li><li>Own third party relationships and manage all aspects of relationship including data quality and relationship monitoring, product performance, data testing/use cases and contract negotiations</li><li>Develop innovative and impactful data driven insights and analytics through our strategic partnerships to drive business growth and credit &amp; fraud risk management excellence</li><li>Develop metrics to deliver strong controls and insights</li><li>Closely partner with colleagues across CFR Data Strategy, Product Owners, Compliance, CFR Fraud, Banking &amp; Payments Strategy and Decisions Science to successfully design, implement, monitor, and govern strategies related to external banking data</li><li>Collaborate with external strategic partners to influence data product development</li><li>Be able to handle urgent escalations and time sensitive risk events.</li><li>Influence, lead and communicate across a broad range of audiences, including internal and external senior leadership</li></ul>Qualifications:<ul><li>5+ years of experience in a financial services organization in data or strategy function</li><li>Demonstrated ability to work independently and across a matrixed organization to deliver solutions at top speed</li><li>Ability to manage and lead large scale projects with multiple cross functional partners</li><li>Results driven mindset with a proven track record to prioritize and deliver against multiple priorities in a fast-paced, dynamic environment.</li><li>Good communication and influencing skills with an ability to translate data and analytics into business insights and recommendations, conceptualize and sell ideas</li><li>Strong technical skills to perform data evaluation, analytics, and matrices tracking/reporting</li><li>Knowledge of Python, SQL, Spark, SAS, and familiar with big data and cloud environments</li><li>Knowledge of Banking, Open Finance or Credit data ecosystem preferred</li><li>Bachelor's Degree required, concentration in a quantitative field or business management preferred</li><li>Experience in managing people preferred</li><li>Adaptable interpersonal skills, high energy, and a proven team-first mentality</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager - Open Banking Data Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Key Responsibilities&nbsp;<ul><li>Support the Contactless Form Factors (Physical Contactless Cards &amp; Digital Wallet) application build and deployment model to launch capabilities dictated by enterprise, industry and regulatory requirements.</li><li>Assist in scoping, prioritizing and developing new product features and related feature expansions. Assists in the research of regulatory developments and provide preliminary input on analysis of potential implications to existing Products.&nbsp;</li><li>Assist in collaborating with cross-functional teams including Product, Technology and other adjacent stakeholders to gather and document product requirements and to ensure timely delivery of product features, following agile development methodologies.</li><li>Support in the documentation of as-is processes for product management, product enhancements, key findings and standard methodologies. Support in the creation and maintenance of product backlogs, prioritizing features and establishing timelines for product releases.</li><li>Partner closely with analytics team to provide input and prioritize analytics requests.</li><li>Assist in the identification of technical gaps and collaborate with broader teams to facilitate resolution risks, opportunities and changes tied to product management initiatives and processes. Maintain core critical metrics.</li><li>Understands competitive and internal positioning for the product through internal and external market research.</li><li>Use analytical abilities and strategic perspective to identify trends &amp; recommend solutions that will help improve the user experience.</li><li>&nbsp;Stay informed about regulatory requirements and ensure that our products comply with applicable laws and regulations, whilst maintaining a pulse on industry trends to shape the direction of product features and capabilities.</li></ul>Qualifications &amp; Skills<ul><li>Experience: 1+ years in an analytical or product-related role, ideally supporting enterprise product growth within an Agile environment.</li><li>Agile Product Development: Strong understanding of Agile methodologies, requirements management, and the end-to-end product development lifecycle.</li><li>Product Strategy: Ability to support product strategy, develop roadmaps, and prioritize features based on customer needs and business goals.</li><li>Market &amp; Data Analysis: Skilled in market research, data analysis, and structured problem-solving to generate insights, inform decisions and improve user experiences.</li><li>Communication &amp; Collaboration: Strong communication skills with the ability to lead cross-functional discussions, influence outcomes, and align stakeholders.</li><li>Enterprise Mindset: Ability to balance the needs of customers, partners, colleagues, and shareholders while connecting work to enterprise priorities and capabilities.</li><li>Adaptability &amp; Organization: Highly organized, with the ability to reprioritize and manage multiple projects in a dynamic, fast-paced environment.</li><li>Team Player: Collaborative, supportive, and proactive, with a strong can-do attitude.</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Associate, Contactless Form Factors

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Commercial Services (GCS) US Small Business Marketing team is at the forefront of digital innovation and delivers highly engaging experiences to prospective business customers. The team strives to attract and convert new business customers through digital touch points to drive significant revenue growth for American Express. With innovative paid media tactics and creative, strategic partnerships with leading digital platforms and agencies, and a best-in-class website, the team delivers more than 50% of net new spend acquired from small business customers.&nbsp; &nbsp;This Senior Analyst, Paid Media will help manage the growth and optimization of the Paid Media program across card and non-card products, and will be responsible for leading execution of key Paid Media marketing initiatives to drive efficient prospect and customer acquisition at scale.How will you make an impact in this role?<ul><li>&nbsp;This person will support paid media strategy and execution for Small Business Card and Non-Card products (Business Checking, Business Line of Credit) across digital channels including Display, Social, Audio and Video&nbsp;</li></ul><ul><li>Support the Paid Media manager with end-to-end strategy to define what winning looks like in the channel. Specifically, they will assess the current partner mix, optimization strategy and make recommendations to maximize performance.</li></ul><ul><li>This person will be accountable for consistently delivering performance against goals.</li></ul><ul><li>Uses data to analyze and assess creative, partner and product performance, identifying areas of optimization and opportunities for growth.</li></ul><ul><li>Partner with agency team and internal analytics team to track campaign measurement and quantify the impact of paid medica across the digital ecosystem.&nbsp;</li></ul><ul><li>Be accountable for go-to-market execution including tagging, tracking, campaign infrastructure and audience data distribution.&nbsp;&nbsp;</li></ul><ul><li>Support and develop relationships with media partners across existing and new channels, that align with specific campaign objectives&nbsp;</li></ul>Minimum Qualifications<ul><li><ul><li>2+ years of relevant work experience in paid media strategy and execution, in either an agency or in-house paid media role</li></ul></li><li><ul><li>An understanding of paid media landscape, external digital partner management experience and ability to stay ahead of a constantly changing digital marketplace</li></ul></li><li><ul><li>Strong leadership and relationship skills across multiple cross-functional partners</li></ul></li><li><ul><li>Strong analytical skills and ability to isolate what matters and hone in on opportunity</li></ul></li><li><ul><li>Demonstrates strong proactivity and organizational skills to manage multiple priorities, anticipate challenges, and drive timely execution across teams.</li></ul></li><li><ul><li>High curiosity with a desire to learn and be part of a fast-paced, dynamic team</li></ul></li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Analyst-Marketing Paid Media

<h3>Job Description:</h3>Over the past five years, Fidelity has made a significant investment in developing Alternative Products, with a strong focus on launching new offerings across private equity, private credit, hedge funds, real assets, and emerging digital assets. Fidelity Fund and Investment Operations (FFIO) is responsible for providing operational support for these Funds, including Fund Accounting, Shareholder Reporting, Data Governance, and Cash and Position Reconciliation. In addition, FFIO is accountable for meeting fund regulatory and audit obligations (e.g., Sarbanes-Oxley 404 and SOC 1 reporting).The Businesses We SupportThis role will primarily support the Global Product Solutions (GPS) team within FFIO. GPS is responsible for managing fund events on behalf of Advisors and distribution channels and supporting core, alternative and digital asset product implementations. The Expertise You Have <ul><li>Bachelors’ Degree required</li><li>5+ years’ industry experience, including Audit or other Risk Management activities</li><li>Manage multiple projects simultaneously, with strong skills in planning, scheduling, resource allocation, and risk mitigation to ensure successful delivery</li><li>Understanding of Alternative Investment Products, including partnerships, crypto, direct lending, interval and evergreen funds, etc. </li><li>Fundamental knowledge of alternative product requirements and complexities</li><li>Fund accounting and operations knowledge, specifically related to alternative investments</li><li>Demonstrated leadership or project management experience </li><li>Excellent verbal and written communication skills with the ability to articulate complex problems </li></ul>The Skills You Bring <ul><li>Understands, supports and can articulate the vision, mission and strategy of Risk</li><li>Support cross-functional projects from initiation to completion, ensuring alignment with business objectives, timely delivery, and adherence to quality standards</li><li>Thinks strategically and approaches work with an open mind and sense of creativity by challenging current practices and recommending improvements to mitigate risks and drive positive change</li><li>Well versed in data analytics capabilities and tools (e.g., Excel, PowerPoint, Tableau); knows when and how to move from sample-based testing to analyzing full populations to surface risk or identify control deficiencies</li><li>Ability to prioritize and manage multiple tasks, and shift focus quickly based on risk/business need</li><li>Communicates clearly, concisely and impactfully in order to influence others; tailors messaging to audience</li><li>Builds strong and inclusive working relationships, in person and virtually, with business partners and colleagues</li><li>Adaptable to new information, changing business priorities, input from others, and lessons learned</li><li>Demonstrated risk management knowledge and experience, including risk assessment and control evaluation </li></ul>The Value You Deliver The candidate’s primary responsibility will be providing business unit risk support, including:<ul><li>Proactively engaging with the business and leveraging data to identify risks, provide guidance, execute risk assessments, and perform testing activities</li><li>Continuously analyzing and assessing the risk profile of the business</li><li>Collaborating across our Risk team and the Legal, Risk and Compliance group to optimize the Risk Management support provided to the business and advance the effectiveness of our program</li></ul>Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit <a href="https://jobs.fidelity.com/?utm_source=fidelitycareers.com&amp;utm_medium=vanity" target="_blank">Fidelitycareers.com</a>Fidelity Investments is an equal opportunity employer.<h3>Certifications:</h3><h3>Category:</h3>RiskMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Risk Manager

<h3>Job Description:</h3>Note: Fidelity will not provide immigration sponsorship for this role.Analyst, Fraud Detection and AnalyticsFraud Risk &amp; ControlJob DescriptionAs an Analyst, you will collaborate with data scientists, fraud strategists, and business stakeholders to support and enhance real-time fraud detection strategies. Your work will focus on uncovering patterns related to account takeover, scam activity, and coordinated fraud attacks using advanced analytics and large-scale data.The Expertise and Skills you Bring<ul><li>Analyze large-scale datasets using Python, SQL, and modern analytics tools to identify fraud patterns, trends, and emerging threats.</li><li>Support anomaly detection and behavioral analytics to identify coordinated attacks and organized fraud rings.</li><li>Leverage third-party vendor solutions and build internal tools to assess authentication risk and session-based fraud signals.</li><li>Assist in the development, refinement, and monitoring of fraud detection models, dashboards, and reporting frameworks.</li><li>Translate complex analytical findings into clear, actionable insights to influence stakeholders and drive product and policy changes.</li><li>Collaborate across business and technical teams to deliver data-driven fraud detection strategies.</li><li>3–5 years of experience in data analytics, preferably within fraud detection, risk management, or cybersecurity.</li><li>Strong proficiency in Python and SQL for data analysis, automation, and modeling.</li><li>Experience working with large, complex datasets and modern data platforms.</li><li>Proficiency with analytics and visualization tools for statistical analysis and reporting.</li><li>Familiarity with fraud detection methodologies, particularly account compromise and scam prevention.</li><li>Strong communication skills with the ability to explain complex data to both technical and non-technical audiences.</li><li>Experience with anomaly detection or behavioral analytics is a plus.</li></ul>The Team:The Fraud Detection Analytics Team is responsible for identifying and mitigating fraudulent activity, focusing on unauthorized account access and suspicious behavior. The team uses a combination of vendor technologies and internally developed models to enable real-time detection and intervention across the customer lifecycle.The base salary range for this position is $83,000-158,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Data Analytics and Insights

Analyst, Fraud Detection and Analytics

Since 1984, Share Our Strength® has led the fight against hunger and poverty by inspiring and organizing individuals and businesses to share their strengths. Today, through the No Kid Hungry campaign, Share Our Strength is ending childhood hunger in America by ensuring all children get the healthy food they need. No child should go hungry in America – we’re on our way to making that a reality and we want you to join us. We’re bold, creative, always open to new ideas, and 100% dedicated to our mission. If that sounds like you, we’d like you to consider becoming part of our team.
The Senior Major Gifts Officer - New York - will join Share Our Strength during an exciting time of exponential growth. In this role, you will work closely with individuals, families, and family foundations across the New York region to raise more than $1.5M annually in support of our critical mission to end childhood hunger in America. Your primary focus will be securing major gifts ($10,000+) and principal gifts ($100,000+), directly contributing to the New York market’s ambitious revenue goals.
The Senior Major Gifts Officer will manage a dynamic portfolio of current and prospective donors—primarily based in New York City—developing tailored strategies for engagement, leading in-person and virtual donor conversations, and delivering compelling written updates. This position will also collaborate with the Events team on cultivation and fundraising events. Additionally, this position will play a critical role in driving the success of the New York No Kid Hungry Dinner, the market’s annual signature fundraising event.
To help you achieve your goals, you will have access to extensive resources including a donor operations team focused on data and gift processing, research tools, compelling communications materials and resources led by a best-in-class brand and communications team, a culinary events operations team, finance and human resources colleagues, and the support of our executive leadership team. The executive team is highly motivated and willing to be used as a development and cultivation resource. You will work collaboratively with your peers in other regional locations to share information and develop best practices.
This position is based in New York, NY, and candidates must reside in the New York City metropolitan area. The Senior Major Gifts Officer will report directly to the Senior Director of Development – East. The position offers a salary range of $87k to $90k. Exact compensation within the stated salary range may vary based on skills, experience, and internal equity.
DUTIES AND RESPONSIBILITIES: 
<ul>
 <li>Personally raise $1.5M+ annually toward the New York market revenue goal through major gifts ($10,000+), principal gifts ($100,000+), and by leading fundraising efforts for the annual New York No Kid Hungry Dinner.</li>
 <li>Renew and upgrade 80% of assigned donors annually, while identifying and qualifying a minimum of 15-20 new donors and prospects to build a strong pipeline.</li>
 <li>Partner closely with the Senior Director of Development to achieve revenue targets and develop long-term growth strategies for the New York market.</li>
 <li>Manage a portfolio of up to 100 major donors and prospects, including individuals, families, and family foundations primarily in New York, as well as surrounding areas (New Jersey, Connecticut, and Pennsylvania).</li>
 <li>Collaborate closely with volunteer leaders - Board and Leadership Council members - to deepen their engagement with the mission, enhance their philanthropic contributions, and activate their networks to support fundraising efforts.</li>
 <li>Develop and execute creative cultivation and stewardship strategies, including donor meetings, programmatic events and site visits, cultivation events, culinary events, virtual events, and personalized written communications.</li>
 <li>Plan and manage all aspects of cultivation and stewardship events, including logistics, prospect/donor strategy, and follow-up.</li>
 <li>Strategically engage executive leaders, senior development staff, board members, volunteer leaders, donors, and program staff in donor cultivation and solicitation efforts and through moves management; provide briefings, talking points, and other materials to support these interactions.</li>
 <li>Draft compelling proposals, impact reports, and materials for donors and prospects, and personalized correspondence to support solicitation and stewardship efforts.</li>
 <li>Collaborate with colleagues on principal gifts ($100,000+) and transformational gifts ($1M+), prioritizing multi-year commitments for campaigns and initiatives.</li>
 <li>Lead the New York No Kid Hungry Emerging Leaders group of young professionals by meeting regularly with group co-chairs, recruiting and on boarding new members, planning and executing fundraising and stewardship events, and building a vibrant mission-driven community among the next generation of leaders and supporters.</li>
 <li>Maintain accurate records of donor interactions and strategy through Share Our Strength’s CRM system (Raiser’s Edge NXT), ensuring timely and thorough documentation.</li>
 <li>Stay informed on organizational programs and hunger/nutrition trends to: identify funding opportunities, share timely and relevant updates with donors, and connect donors with programmatic work.</li>
 <li>Serve as a representative of Share Our Strength at organizational and external events—including cultivation events, programmatic events and gatherings, partner events, galas/dinners, and donor meetings—bringing strong public speaking and relationship-building skills.</li>
 <li>Support Share Our Strength’s commitment to equity, diversity, and inclusion, ensuring these values are reflected in all fundraising activities and donor engagement.</li>
 <li>Work evenings and weekends, as needed, to support events and donor engagement activities.</li>
 <li>Demonstrate capabilities for managing staff as the role may evolve over time, with potential for future supervisory responsibilities.</li>
 <li>Assist with additional projects and tasks as assigned.</li>
 <li>Travel occasionally to Share Our Strength’s Washington, D.C. headquarters and to other regions where needed to support events and donor meetings.</li>
</ul>
QUALIFICATIONS:
<ul>
 <li>Bachelor’s degree preferred and a minimum of 5 years of relevant experience in a nonprofit, policy, or campaign setting required.</li>
 <li>Proven experience fundraising in the New York region, particularly in New York City, with a strong understanding of the local philanthropic landscape.</li>
 <li>Event management and execution experience are strongly preferred.</li>
 <li>Demonstrated success in managing a donor portfolio, with a track record of increasing revenue through effective cultivation, solicitation, and stewardship strategies.</li>
 <li>Exceptional interpersonal and relationship management skills, with the ability to engage individuals from diverse backgrounds, navigate complex dynamics, and exercise sound judgment and emotional intelligence.</li>
 <li>Highly organized with strong time management skills; capable of managing multiple complex projects simultaneously in a fast-paced, deadline-driven environment.</li>
 <li>Excellent verbal and written communication skills, including public speaking, writing, editing, proofreading, and the ability to convey complex information in a clear and compelling way. Experience ghostwriting for executives or volunteers is a plus.</li>
 <li>Experience supporting and managing up to senior leaders, volunteer leaders/board members, and high-level volunteers.</li>
 <li>Experience cultivating and stewarding donors from historically marginalized communities—particularly philanthropists of color—is a plus.</li>
 <li>Self-starter with a high level of reliability, initiative, and follow-through. Comfortable working independently and meeting concurrent deadlines with minimal supervision.</li>
 <li>Ability to thrive both independently in an entrepreneurial setting and collaboratively as part of a remote/virtual team.</li>
 <li>Strong alignment with and passion for Share Our Strength’s mission to end childhood hunger.</li>
 <li>A sense of humor, grace under pressure, and a strong work ethic.</li>
 <li>Willingness and ability to travel as needed.</li>
 <li>Proficiency in Microsoft Office; experience with fundraising databases (especially Raiser’s Edge) preferred, or a demonstrated ability to learn new systems quickly.</li>
</ul>
WORKING CONDITIONS:
This is a remote position based in the New York City metropolitan area, with the flexibility to work from a home office. The role requires regular local travel for donor meetings and events, as well as occasional travel to Washington, D.C., and other regions as needed. Evening and weekend hours will occasionally be required to support events and donor engagements. Candidates must be able to lift up to 30 pounds.
COMPREHENSIVE BENEFIT PLAN:We offer a comprehensive benefits plan which currently includes, but is not limited to, health insurance, dental insurance, vision insurance, retirement, wellness benefits, and paid time off (vacation leave, sick leave, personal leave, holiday, parental leave, bereavement leave, military leave, and jury duty leave).EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Share Our Strength is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, disability, medical condition, pregnancy or pregnancy-related condition, marital status, sex, sexual orientation, gender expression, military status, age, or any other classification protected by law. PI281232717

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