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We’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members, and our community. &nbsp; OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance, and providing opportunities to truly make a difference. If you are looking to join a team of dedicated, collaborative, and passionate individuals, OnPoint is looking for our next Consumer Lending Systems Analyst. We invite you to explore and grow your career with us!JOB SUMMARY:The Consumer Lending Systems Analyst executes thorough User Acceptance Testing (UAT), protocols, manages validation activities, supports product implementations, escalates system issues for resolution, and ensures the quality and accuracy of Lending&nbsp; enhancements and deployments. The administrator serves as a key resource in the end-to-end implementation lifecycle and ongoing system support.&nbsp;ESSENTIAL FUNCTIONS: • &nbsp; &nbsp;Support the implementation of Lending Origination System (LOS) products and modules, including configuration, testing, and deployment activities. • &nbsp; &nbsp;Develop, coordinate, execute, and document UAT test cases for LOS enhancements, upgrades, rate changes and new feature implementations. • &nbsp; &nbsp;Exercise discretion and independent judgement in the development of detailed specifications to support specific business needs while considering impacts to other departments and user experience. • &nbsp; &nbsp;Assist in the development of detailed specifications to support specific business needs, taking into consideration the potential impacts on other departments and user experience. • &nbsp; &nbsp;Exercise discretion and independent judgment in monitoring and documenting system issues, escalating unresolved problems to senior administrators or IT teams. • &nbsp; &nbsp;Validate system changes to ensure they meet business and compliance requirements. • &nbsp; &nbsp;Collaborate with business users to gather requirements, provide training, and ensure system adoption. • &nbsp; &nbsp;Maintain accurate records of test results, issues, and resolutions within the designated tracking system. • &nbsp; &nbsp;Assist in the preparation of process updates, end-user documentation, and training materials. • &nbsp; &nbsp;Participate in post-implementation reviews to assess project success and identify areas for improvement. • &nbsp; &nbsp;Support audit reviews by retrieving documents and verifying system accuracy. • &nbsp; &nbsp;Additional projects, responsibilities, or other duties assigned. KNOWLEDGE, SKILLS &amp; COMPETENCIES: • &nbsp; &nbsp;Strong knowledge in consumer lending and loan products to support system configuration, testing, and deployment activities. • &nbsp; &nbsp;Strong competency in working with LOS and core software applications to validate system changes and ensure business and compliance requirements are met. • &nbsp; &nbsp;Strong organizational, analytical, and problem-solving abilities to monitor, document, and resolve system issues, as well as participate in post-implementation reviews. • &nbsp; &nbsp;Effective project management skills to prioritize and manage multiple tasks, including long- and short-term projects, in a dynamic and growth-oriented environment. • &nbsp; &nbsp;Effective communication skills for collaborating with business users, IT teams, and vendors, and for providing training and gathering requirements. • &nbsp; &nbsp;Adept at identifying and improving deficient processes and procedures and implementing solutions to enhance system adoption and performance. • &nbsp; &nbsp;Ability to maintain confidentiality when handling sensitive information related to system issues and user documentation. • &nbsp; &nbsp;Capable of working under tight deadlines, especially during configuration, testing, and deployment phases. • &nbsp; &nbsp;Quick to learn new software applications as needed to support evolving business needs and LOS enhancements. MINIMUM QUALIFICATIONS: • &nbsp; &nbsp;Bachelor's degree in business, computer science or related field, or equivalent work experience • &nbsp; &nbsp;Minimum 2 years’ experience demonstrated in business analysis, process modeling, and application design, and project management • &nbsp; &nbsp;Ability to work periodic evening and weekend hours as requiredPREFERRED QUALIFICATIONS: • &nbsp; &nbsp;Prior consumer lending experience in a financial institution highly preferred • &nbsp; &nbsp;Understanding of the software development life cycle a plus • &nbsp; &nbsp;Prior experience with MeridianLink and Fiserv DNA backend configurations preferredAt OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.JobFamilyCredit AdminJobFunctionCredit AdminPayTypeSalary

OnPoint Community Credit Union

Consumer Lending Systems Analyst

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$184,666.04 - $295,464.90 AnnualDepartment:Health DepartmentJob Type:Regular Non-RepresentedExemption Status:United States of America (Exempt)Closing Date (Open Until Filled if No Date Specified): The Opportunity:THIS WORK MATTERS!We seek leaders, achievers and doers who bring skill and passion to a challenging and evolving environment.&nbsp; At the Multnomah County Health Department we are all inspired by the mission. We work with communities to advance health equity, protect the most vulnerable, and prompt health and wellness for everyone and we uphold the values: Compassion and Care, Empowerment, Racial Equity, Creativity and Integrity. We create a culture of respect, trust and understanding for the highly diverse population we serve in our communities.&nbsp;We’re seeking a visionary and dynamic leader who is creative in problem solving and contributes new ideas and solutions to the organization to join our team as part of Multnomah County’s Community Health Center.&nbsp;The purpose of this position is to provide strategy and medical direction in collaboration with the Medical Director to the Community Health Center and other Site Medical Directors.&nbsp; This position supervises Psychiatric Mental Health Nurse Practitioners to ensure that mental health care is safe, effective, efficient, continuously improving, meeting the needs of the population served and supporting the professional development of staff.&nbsp; This position participates in shaping overall policies and procedures for psychiatric care.&nbsp; The Psychiatric Medical Director is a member of the Provider Leadership Team, Primary Care Leadership teams, and will work closely with our Integrated Behavioral Health ProgramAs the Psychiatric Site Medical Director, you will:<ul><li>Examine, treat, and advise patients on psychiatric problems.</li><li>Plan, organize, manage, and administer assigned areas of psychiatric practice; develop and implement program and strategic planning; implement and assist in the development of policies, procedures, and best clinical practices; evaluate goals, objectives, priorities, and activities to improve clinical and operational performance and outcomes; recommend and establish administrative controls and improvements; develop procedures to implement new and/or changing regulatory requirements; serve as a member of the management team.</li><li>Develop, administer, assist, and monitor budgets; develop justifications for budgetary recommendations and/or adjustments; participate in forecasting additional funds for staffing and resources; identify, obtain, and manage funding from grants and community partners; participate in the interpretation, negotiation, management, and enforcement of labor contracts; coordinate the finalization of budgets to ensure timely submission of the department budget.</li><li>Direct and approve the planning, prioritizing, assigning, supervising, training, and review of the work of a diverse provider workforce; act as a resource, and provide direction, guidance, and leadership to staff; advise on the more complex and sensitive concerns and issues; liaise between providers and management on problem-solving practice issues and mediating between interests in practice management; may select, direct, and manage the work of consultants.</li><li>Direct clinical quality improvement projects in assigned areas of practice; review and evaluate adverse events, conduct root cause analyses, and monitor trends.</li><li>Provide expert guidance to other departments, the general public, and/or outside agencies; represent the county to the public, elected officials, other agencies, governments, and organizations including making presentations, participating in meetings, and conducting community outreach; act as representative on committees, interagency task forces, and special projects; respond and resolve confidential and sensitive inquiries; investigate complaints and recommend corrective actions as necessary.</li><li>Analyze and review federal, state, and local laws, regulations, policies, and procedures in order to ensure compliance; conduct analysis on best practices and trends, and formulate and implement recommendations.</li><li>Perform other duties as assigned.</li></ul>Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.TO QUALIFY:We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview ofthe selection processpage.Minimum Qualifications/Transferable Skills*:Any combination of experience and training that would likely provide the knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be as noted below.&nbsp;Education/Training:<ul><li>Current State of Oregon medical licensure (MD, DO, or NP) required.</li><li>Certification by the American Board of Medical Specialties in Psychiatry OR</li><li>Master of Science in Nursing (MSN) or Doctor of Nursing Practice (DNP) in Psychiatric Mental Health.</li></ul>Experience/Certification:<ul><li>Possession of, or ability to obtain, an appropriate and valid license to practice medicine in the State of Oregon and ability to obtain credentialing approval</li><li>CPR certification required.</li><li>DEA certification required.</li></ul>Other: This position requires a background investigation, which may include being fingerprinted. Employment is contingent on passing a background investigation.Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.<ul><li>At least 3 plus years of experience in a primary care or community mental health clinical setting</li><li>Prior experience in a leadership role</li><li>Project Management experience</li><li>Experience developing programs for Refugees and Immigrant communities</li><li>3 years experience with Federally Qualified Health Center(s) or Community Mental Health</li><li>Patient Centered Medical Home (PCMH) Model environment.</li><li>Demonstrated knowledge of the principles, practices and procedures of psychiatric medicine</li><li>Ability to effectively screen and gather required information in a professional, culturally competent and customer service oriented manner</li><li>Ability to motivate staff and clients through discussion and persuasion</li><li>Ability to communicate clearly and concisely, both orally and in writing</li><li>Ability to establish and maintain cooperative working relationships with those contacted in the course of work</li><li>Ability to be flexible and manage multiple priorities</li><li>Ability to maintain composure and work objectively with clients who may be hostile or verbally abusive</li></ul>Management/Leadership<ul><li>Skill to establish and maintain cooperative working relationships</li><li>Ability to communicate clearly and concisely both orally and writing</li><li>Skill to gain cooperation through discussion and persuasion</li><li>Ability to speak and write effectively for the public and other audiences</li><li>Ability to prepare clear and comprehensive reports</li></ul>Medical<ul><li>Thorough knowledge of principles, practices and procedures of psychiatric medicine and their application to public health practice</li><li>Familiarity with current evidence-based public health and preventive medicine practices</li></ul>Legal<ul><li>Thorough knowledge of and skill to interpret and apply pertinent Federal, State and Local laws, codes, and regulations governing the practice of medicine and providers</li></ul>SCREENING &amp; EVALUATION:The Selection Process: For details about how we typically screen applications, review our overview ofthe selection processpage. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of minimum qualifications</li><li>Resume and Cover Letter Review&nbsp;</li><li>Phone screen</li><li>Consideration of top candidates</li><li>Language assessment</li><li>Background, reference</li></ul>Required: The Application Packet: You must submit ALL requested items below. Failure to do so will be deemed as an incomplete application.1. An Application/Resume demonstrating you meeting minimum qualifications, AND​2. A Cover Letter addressing:<ul><li>Why you are interested in the position, AND</li><li>How you meet the qualifications for this position.&nbsp;</li></ul>Note:The application, resume and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview’ and ‘To Qualify’ sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process.&nbsp;-- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday. --<ul><li>Internal applicant: If you are an internal candidate (current employee, including on-call, regular, probationary, limited duration, and temporary employee), your job application will consist of the career profile that you complete in Workday.&nbsp; Before you apply, please make sure to do the following:<ul><li>Navigate to your profile in Workday (see:My Career Profile) and click on the “Career” section of your profile.&nbsp; Complete all sections of your career profile that you want to have included in your application (Job History, Education, Skills, Languages, Certifications, etc.).</li><li>When completing the application on Workday as an internal candidate, you will need to scroll down to see the “Resume/Cover Letter” section on your screen.&nbsp; This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload.&nbsp; There will be no other prompts for you to upload your resume and cover letter.</li></ul></li><li>External applicant: When completing the application on Workday as an external candidate (including volunteers, unpaid interns, contractors, and community partners) through<a href="https://multco.us/jobs" target="_blank">https://multco.us/jobs</a>, you will come to a page where you will see the "Resume/CV" section. This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload.&nbsp; There will be no other prompts for you to upload your resume and cover letter.</li><li>Do not click the “Submit” button before you upload your documents.</li></ul>After You Apply:<ul><li>Please save a copy of this job posting for your reference, as it will not be available for you to view online after the job posting closes.</li><li>Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the “My Applications” section.&nbsp; You must complete these tasks or actions before the job posting closes.</li><li>Check both your email and Workday account for updates regarding this recruitment.</li></ul>Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.Salary / Equal Pay Law: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.Questions?&nbsp;Contact: Christopher Bogan, HR Analyst 2Email: <a href="mailto:christopher.bogan@multco.us" target="_blank">christopher.bogan@multco.us</a>Phone: +1 (971) 438-9901Recruiter:Christopher BoganApplication information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:9490 - Site Medical DirectorIn accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Christopher BoganEmail:<a href="mailto:christopher.bogan@multco.us" target="_blank">christopher.bogan@multco.us</a>Phone:+1 (971) 4389901Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:9490 - Site Medical Director

Psychiatric - Site Medical Director

Brand: Rip City Management Category: Facility Operations Department: Facility Security Job Type: Full-Time Date Posted: Dec 1, 2025DescriptionBecome a part of the team behind the team.&nbsp;&nbsp;As employees of the Portland Trail Blazers at the Rose Quarter, we do more than basketball. We bring people together to create extraordinary moments and lasting memories through the power of sports and entertainment. We are pioneers and innovators. We look for people who push boundaries, who dream, who are committed to inclusivity – who want to contribute to Rip City!As our Facility Security Agent- Grave Shift, you will provide protection for all Rose Quarter facilities, property, employees, and guests through observation, monitoring of alarm systems, CCTV systems and access systems. This role is key in supporting our operational value around our dedication to safety with an emphasis on providing a safe and lively environment, not only for all of our guests, but also for all of our team members.SCHEDULE: Full-time Security Agents work five (8-hour) shifts per week. Hours for this role are as follows: Grave Shift (10:00 PM – 6:00 AM), subject to change. While this is a fixed schedule, there may be occasions when you’ll be asked to support other shifts to meet business needs.NIGHTLY RESPONSIBILITIES:<ul><li>Patrolling Rose Quarter facilities on foot.</li><li>Assisting in running the Rose Quarter Command Center.</li></ul><ul><li>Investigating suspicious people and/or activities.</li><li>Monitoring entry and departure of people in Rose Quarter facilities.</li><li>Overseeing shipments and deliveries to the Rose Quarter.</li><li>Monitoring fire alarms, determining validity.</li><li>Assisting in evacuation of guests and employees in emergencies, providing basic medical assistance.</li><li>Operating Security and Fire Command computers.</li><li>Answering questions and providing information to the public.</li><li>Investigating and recommending corrective action as necessary to resolve complaints.</li><li>Checking facilities and equipment for maintenance and repairs.</li><li>Operating lights and alarms.</li><li>Maintaining radio communications. </li><li>Maintaining time equipment and operational reports and records.</li><li>Assisting medical personnel by directing traffic, crowd control, and securing needed equipment.</li><li>Assisting with key control, lost and found and elevator operations.</li><li>Operating base radio to maintain contact with in-house departments.</li><li>Accurately taking messages and relaying them to other personnel.</li><li>Questioning callers to determine nature and location of services needed.</li><li>Maintaining accurate communications log.</li><li>Checking status of security and medical staff.</li><li>Perform other duties as assigned.</li></ul>WE’D LIKE TO HEAR FROM YOU IF:<ul><li>High school diploma or general education degree (GED);</li><li>You possess or have the ability to obtain a Department of Public Safety Standards and Training (DPSST) Private Security Officer Certification.</li><li>You possess a valid, current State-Issued Driver License.</li><li>You are able to work grave shift&nbsp;hours and have the availability to work five (5) 8-hours shifts a week</li><li>Ability to walk, move, and bend freely due to the emergency nature of the position</li><li>Must be able to patrol regularly and walk throughout the campus</li><li>Communicate to Security leadership team for safety conditions, needs of the team, and escalation of issues</li><li>Must perform in high-stress and fast-paced environment in an expedient manner for sustained periods, may perform tasks in front of the public.</li></ul>Offers of employment&nbsp;are conditional&nbsp;upon&nbsp;the results of a background investigation.&nbsp;We consider qualified applicants with criminal histories&nbsp;and review results on an individual&nbsp;basis.&nbsp;&nbsp;&nbsp;The Portland Trail Blazers at the Rose Quarter&nbsp;embraces&nbsp;diversity and&nbsp;inclusion. We celebrate individual expression&nbsp;and uniqueness&nbsp;on our campus.&nbsp;&nbsp;We do not tolerate&nbsp;harassment or discrimination.&nbsp;We are committed&nbsp;to hiring&nbsp;individuals&nbsp;that reflect the community we serve&nbsp;without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, genetic information, or other legally protected characteristics.&nbsp;We are an equal opportunity employer.&nbsp;&nbsp;&nbsp;We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.PERKS: We invest in our employees inside and outside of work. Our benefits package for full-time teammates includes:<ul><li>Pay:&nbsp;$‎23.56&nbsp;&nbsp;&nbsp;per&nbsp;hour, with an additional&nbsp;$1.50&nbsp;per hour for grave shifts.</li><li>Competitive Healthcare Coverage</li><li>Retirement Plan</li><li>Paid Maternal &amp; Parental Leave</li><li>Flexible Time Off (3 weeks + 11 holidays)</li><li>Wellness Perks</li><li>Tuition Reimbursement</li><li>Free Parking + Discounted Mass Transit Passes</li><li>Discounted &amp; Complimentary Tickets</li><li>Ongoing Learning &amp; Development</li><li>Daily Snacks: Enjoy a stocked breakroom with options for quick meals and snacks, perfect for fueling up during your shift.</li></ul>

Portland Trail Blazers

Facility Security Agent (Grave Shift) - Full Time

We’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members, and our&nbsp;community.OnPoint is the largest community-owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance, and providing opportunities to truly make a difference. If you are looking to join a team of dedicated, collaborative, and passionate individuals, OnPoint is looking for our next Mortgage Underwriter III. We invite you to explore and grow your career with us!JOB SUMMARY:The Mortgage Underwriter III plays a critical role in ensuring the quality and integrity of our loan portfolio through the thorough analysis and underwriting of residential mortgage loans. The ideal candidate will have at least 5 years of direct mortgage underwriting experience, with a strong background in Jumbo non-conforming loans and/or FHA/VA government underwriting. This role also requires an advanced understanding of business cash flow analysis, particularly for self-employed borrowers, and a demonstrated ability to mentor less experienced underwriters.ESSENTIAL FUNCTIONS:<ul><li>Analyze and underwrite a broad range of loan applications including Conforming, Jumbo, FHA, and VA products in compliance with investor and agency guidelines.</li><li>Conduct detailed reviews of complex income scenarios, including Business tax returns and cash flow analysis for self-employed borrowers.</li><li>Ensure loan files meet all regulatory and company requirements for credit, income, assets, and collateral.</li><li>Serve as a technical expert and resource for fellow OnPoint staff requiring senior-level judgment.</li><li>Collaborate closely with Loan Officers, Processors, and other internal departments to facilitate timely and accurate loan decisions.</li><li>Serve as a mentor to Junior and Mid-Level Underwriters, providing guidance, training, and performance feedback to enhance team knowledge and consistency.</li><li>Stay up-to-date with industry changes, investor guidelines, and underwriting best practices.</li><li>Maintain a pipeline of loans in an efficient and timely manner while meeting service level agreements.</li><li>Ensure adherence to all company policies and compliance regulations including TRID, RESPA, and other federal guidelines.</li></ul><ul><li>Additional projects, responsibilities, or other duties assigned.</li></ul>&nbsp;KNOWLEDGE, SKILLS &amp; COMPETENCIES:<ul><li>Strong ability to analyze business tax returns, and complete complex cash flow analysis.</li><li>Exceptional knowledge of agency guidelines (Fannie Mae, Freddie Mac), AUS systems (DU/LP), and compliance requirements.</li><li>Prior experience mentoring or leading junior underwriting staff.</li><li>Excellent analytical, organizational, and decision-making skills.</li><li>Strong written and verbal communication abilities.</li><li>Ability to manage high volumes in a fast-paced environment without sacrificing accuracy.</li><li>Maintain a strong willingness to partner with our Sales and Processing teams in building a strong member first culture.&nbsp; </li><li>Must be willing to work in office 40% of the working days</li></ul>&nbsp;MIN QUALIFICATIONS:<ul><li>Minimum 5 years of recent mortgage underwriting experience.</li><li>Proficiency in underwriting Jumbo Non-conforming loans and/or FHA/VA Government loans (DE and/or SAR/LAPP certifications preferred).<ul><li>A minimum of 6 months’ experience in either category</li></ul></li></ul>&nbsp;PREFERRED QUALIFICATIONS:<ul><li>DE Underwriter Certification (FHA)</li><li>VA LAPP/SAR Designation</li><li>Experience with Encompass or similar LOS</li><li>Bachelor’s degree in business, Finance, or a related field (preferred but not required)</li></ul>&nbsp;Additional Information:OnPoint employees are rewarded, acknowledged and appreciated! We take care of our Members, and OnPoint takes care of us by offering employees a generous vacation package, incentives, competitive hourly pay, 100% - paid employee medical, dental and vision premiums, Tri-Met / parking passes, 401k matching, tuition reimbursement and more!At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.JobFamilyMortgage UnderwritingJobFunctionMortgage UnderwritingPayTypeHourly

Mortgage Underwriting - Mortgage Underwriter III

Brand: Rip City Management Category: Facility Operations Department: Facility Security Job Type: Full-Time Date Posted: Nov 27, 2025DescriptionBecome a part of the team behind the team.&nbsp;&nbsp;As employees of the Portland Trail Blazers at the Rose Quarter, we do more than basketball. We bring people together to create extraordinary moments and lasting memories through the power of sports and entertainment. We are pioneers and innovators. We look for people who push boundaries, who dream, who are committed to inclusivity – who want to contribute to Rip City!As our Facility Security Agent- Swing Shift, you will provide protection for all Rose Quarter facilities, property, employees, and guests through observation, monitoring of alarm systems, CCTV systems and access systems. This role is key in supporting our operational value around our dedication to safety with an emphasis on providing a safe and lively environment, not only for all of our guests, but also for all of our team members.SCHEDULE: Full-time Security Agents work five (8-hour) shifts per week. Hours for this role are as follows: Swing Shift (2:00 PM – 10:00 PM), subject to change. While this is a fixed schedule, there may be occasions when you’ll be asked to support other shifts to meet business needs.DAY-TO-DAY:<ul><li>Patrolling Rose Quarter facilities on foot.</li><li>Assisting in running the Rose Quarter Command Center.</li></ul><ul><li>Investigating suspicious people and/or activities.</li><li>Monitoring entry and departure of people in Rose Quarter facilities.</li><li>Overseeing shipments and deliveries to the Rose Quarter.</li><li>Monitoring fire alarms, determining validity.</li><li>Assisting in evacuation of guests and employees in emergencies, providing basic medical assistance.</li><li>Operating Security and Fire Command computers.</li><li>Answering questions and providing information to the public.</li><li>Investigating and recommending corrective action as necessary to resolve complaints.</li><li>Checking facilities and equipment for maintenance and repairs.</li><li>Operating lights and alarms.</li><li>Maintaining radio communications. </li><li>Maintaining time equipment and operational reports and records.</li><li>Assisting medical personnel by directing traffic, crowd control, and securing needed equipment.</li><li>Assisting with key control, lost and found and elevator operations.</li><li>Operating base radio to maintain contact with in-house departments.</li><li>Accurately taking messages and relaying them to other personnel.</li><li>Questioning callers to determine nature and location of services needed.</li><li>Maintaining accurate communications log.</li><li>Checking status of security and medical staff.</li><li>Perform other duties as assigned.</li></ul>WE’D LIKE TO HEAR FROM YOU IF:<ul><li>High school diploma or general education degree (GED);</li><li>You possess or have the ability to obtain a Department of Public Safety Standards and Training (DPSST) Private Security Officer Certification.</li><li>You possess a valid, current State-Issued Driver License.</li><li>You are able to work swing shift&nbsp;hours and have the availability to work five (5) 8-hours shifts a week</li><li>Ability to walk, move, and bend freely due to the emergency nature of the position</li><li>Must be able to patrol regularly and walk throughout the campus</li><li>Communicate to Security leadership team for safety conditions, needs of the team, and escalation of issues</li><li>Must perform in high-stress and fast-paced environment in an expedient manner for sustained periods, may perform tasks in front of the public.</li></ul>Offers of employment&nbsp;are conditional&nbsp;upon&nbsp;the results of a background investigation.&nbsp;We consider qualified applicants with criminal histories&nbsp;and review results on an individual&nbsp;basis.&nbsp;&nbsp;&nbsp;The Portland Trail Blazers at the Rose Quarter&nbsp;embraces&nbsp;diversity and&nbsp;inclusion. We celebrate individual expression&nbsp;and uniqueness&nbsp;on our campus.&nbsp;&nbsp;We do not tolerate&nbsp;harassment or discrimination.&nbsp;We are committed&nbsp;to hiring&nbsp;individuals&nbsp;that reflect the community we serve&nbsp;without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, genetic information, or other legally protected characteristics.&nbsp;We are an equal opportunity employer.&nbsp;&nbsp;&nbsp;We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.PERKS: We invest in our employees inside and outside of work. Our benefits package for full-time teammates includes:<ul><li>Pay: $‎23.56&nbsp;per hour</li><li>Competitive Healthcare Coverage</li><li>Retirement Plan</li><li>Paid Maternal &amp; Parental Leave</li><li>Flexible Time Off (3 weeks + 11 holidays)</li><li>Wellness Perks</li><li>Tuition Reimbursement</li><li>Free Parking + Discounted Mass Transit Passes</li><li>Discounted &amp; Complimentary Tickets</li><li>Ongoing Learning &amp; Development</li><li>Daily Snacks: Enjoy a stocked breakroom with options for quick meals and snacks, perfect for fueling up during your shift.</li></ul>

Facility Security Agent (Swing Shift) - Full Time

SUMMARY:The Assistant Core Systems Manager plays a pivotal role in supporting the administration, integration, and optimization of the credit union’s core banking system—primarily Fiserv DNA. This position requires a strategic thinker with hands-on technical expertise, a collaborative mindset, and a passion for leveraging automation and AI to drive operational excellence. In addition to technical responsibilities, this role includes direct leadership of a team, providing guidance, mentorship, and performance oversight to ensure high-quality service delivery. The ideal candidate will be instrumental in ensuring system reliability, enhancing team performance, and aligning technology initiatives with business goals.ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul><li>Oversee the daily administration, maintenance, and enhancement of the Fiserv DNA core banking system.</li><li>Lead team supporting system integrations, upgrades, and vendor coordination to ensure seamless operations.</li><li>Collaborate with cross-functional teams using Agile methodologies; participate in sprint planning, backlog grooming, and retrospectives.</li><li>Utilize Azure DevOps for project tracking, task management, and coordination.</li><li>Implement and manage automation workflows using OpCon SMA to streamline core system operations.</li><li>Monitor system performance and proactively address issues to maintain high availability and meet SLAs.</li><li>Use AI-driven tools and analytics to identify trends, improve processes, and scale operational excellence.</li><li>Track and report on team KPIs, system health metrics, and project milestones to leadership.</li><li>Participate in delevopment and implementation of disaster recovery and business continuity plans for the credit union's core banking system and integrated systems.</li><li>Supervise and mentor staff, fostering a culture of accountability and continuous improvement.</li><li>Maintain documentation for system configurations, processes, and troubleshooting procedures.</li></ul>KNOWLEDGE, SKILLS &amp; COMPETENCIES:&nbsp;<ul><li>Proven ability to manage system integrations and troubleshoot complex issues.</li><li>Familiarity with Agile frameworks (Scrum, Kanban); Agile certification is a plus.</li><li>Experience using Azure DevOps for task and release management.</li><li>Hands-on experience with OpCon SMA or similar automation platforms.</li><li>Excellent problem-solving, communication, and leadership skills.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li></ul>QUALIFICATIONS:<ul><li>Bachelor’s degree in Computer Science, Information Systems, or related field preferred.</li><li>Minimum 3 years of experience in core banking system administration, integrations, and support. At least 2 years experience directly with Fiserv DNA Core. </li><li>Leadership experience within a technical team preferred. </li><li>Experience with AI tools and performance analytics is a strong advantage.</li></ul>PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is frequently required to stand; sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include color vision to identify colored labels, cables, and indicator lights.Use of computer workstations at desk height.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.&nbsp;The noise level in the work environment is usually moderate. This job description is not designated to cover or contain a comprehensive listing of responsibilities, duties or activities that are required of the employee for this job.&nbsp; Responsibilities, duties and activities may change at any time with or without notice.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background. #LI-HybridWe encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience. JobFamilyTechnologyJobFunctionTechnologyPayTypeSalary

Assistant Core Systems Manager

We’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members, and our&nbsp;community.OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance, and providing opportunities to truly make a difference. If you are looking to join a team of dedicated, collaborative, and passionate individuals, OnPoint is looking for our next Manager, Digital Banking Operations. &nbsp;We invite you to explore and grow your career with us!JOB SUMMARY:The Manger, Digital Banking Operations will be responsible for leading the creation, development, and implementation of auditable and repeatable processes for our digital banking operations. This role involves performing User Acceptance Testing (UAT), analyzing data, and working cross-functionally to improve the overall digital experience for our members. The ideal candidate will have a strong understanding of digital banking platforms, operations, and data analytics, with the ability to define and deliver technical requirements.ESSENTIAL FUNCTIONS:Key Responsibilities:<ul><li>Join the team of On-call resources for technical and operational issues impacting digital banking. Some shifts outside of standard working hours in support of software deployments or special projects.</li><li>Lead technical and operational incident resolution for digital products.</li></ul>Process Creation &amp; Optimization:<ul><li>Lead the development and documentation of auditable, repeatable, and scalable processes to streamline digital banking operations.</li><li>Work closely with internal teams, including IT, project management, and business partners, to ensure efficient workflow management and continuous process improvement.</li><ul><li>Identify opportunities for automation, efficiency gains, and risk reduction through process redesigns.</li></ul><li>User Acceptance Testing (UAT):</li><ul><li>Plan, execute, and manage UAT for digital banking products, services, and system updates to ensure they meet the business and functional requirements.</li><li>Develop test cases and scripts, coordinate testing efforts, and report on test results.</li><li>Work with internal stakeholders to ensure that issues are identified, tracked, and resolved during the UAT phase.</li></ul></ul>Data: Reporting &amp; Analysis:<ul><li>Lead authority on digital banking data within the credit union's data warehouse, ensuring accuracy, consistency, and integrity of data across digital banking platforms.</li><li>Design, develop, and maintain Power BI dashboards and/or other reports to provide actionable insights on key performance indicators (KPIs), member behavior, transaction trends, and system performance.</li><li>Partner with stakeholders to identify new data sources and reporting requirements, ensuring alignment with business goals and operational efficiency.</li><li>Continuously monitor and optimize data reporting processes, ensuring timely and accurate delivery of insights to key decision-makers.</li><li>Provide actionable insights and recommendations to management and cross-functional teams based on data analysis.</li></ul><ul><li>Collaboration &amp; Cross-Functional Communication:</li><ul><li>Partner with business, technology, and operations teams to ensure digital banking initiatives are implemented successfully and efficiently.</li><li>Support the resolution of technical issues, ensuring proper troubleshooting and effective communication with relevant stakeholders.</li></ul><li>Continuous Improvement &amp; Best Practices:</li><ul><li>Stay current with emerging digital banking trends, technologies, and best practices, and apply this knowledge to improve internal processes.</li><li>Ensure compliance with industry regulations, security standards, and credit union policies.</li></ul></ul>KNOWLEDGE, SKILLS &amp; COMPETENCIES:Analytical &amp; Problem-Solving Skills:<ul><li>Excellent analytical, problem-solving, and troubleshooting skills.</li><li>Ability to interpret complex data, identify trends, and derive actionable insights.</li><li>Attention to detail with a focus on delivering accurate and high-quality results.</li></ul>Soft Skills:<ul><li>Strong communication and interpersonal skills, with the ability to collaborate with cross-functional teams and present findings to senior leadership.</li><li>Ability to manage multiple priorities and deadlines in a fast-paced environment.</li><li>Self-motivated, proactive, and able to work both independently and as part of a team.</li></ul>Technical Skills:<ul><li>Strong proficiency with digital banking platforms, systems, and technologies.</li><li>Knowledge of technical networks and infrastructure (e.g., cloud services, network topology, system integrations) to ensure seamless digital banking operations and support infrastructure improvements.</li><li>Experience in data reporting and analysis, including the use of SQL, Excel, or data visualization tools (e.g., Power BI, Tableau).</li><li>Demonstrated use of AI technologies to improve personal and program efficiency, including automation of routine tasks, predictive analytics, and data-driven decision-making.</li><li>Familiarity with automation tools and workflows.</li></ul>MINIMUM EDUCATION &amp; EXPERIENCE:<ul><li>Bachelor’s degree in technology, or an equivalent combination of education and relevant experience</li><li>8 years of experience in technical operations, business analysis, or a related role including 3 years supervisory or lead experience</li><li>2-3 years in financial services or fintech industry</li></ul>PREFERRED EDUCATION &amp; EXPERIENCE<ul><li>Bachelor’s degree in technology</li></ul><ul><li>Previous experience working with credit unions or other financial institutions </li></ul>OTHER QUALIFICATIONS:<ul><li>Experience in process documentation, process reengineering, and UAT management.</li></ul><ul><li>Awareness of banking and industry standards.</li><li>Familiarity with Agile methodologies and project management tools (e.g., Jira, Confluence).</li></ul>WORKING CONDITIONS:<ul><li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li><li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</li><li>While performing the duties of this job, the employee is frequently required to stand; sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include color vision to identify colored labels, cables, and indicator lights.</li><li>Use of computer workstations at desk height.</li></ul>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience. JobFamilyTechnologyJobFunctionTechnologyPayTypeSalary

Digital Banking Operations Manager

Position SummaryThe Digital Banking Strategy Specialist plays a key role in advancing the credit union’s digital transformation by driving the strategy, execution, and continuous improvement of digital channels and member experiences. This role bridges business strategy, member insights, and technology—ensuring that digital banking products and platforms deliver seamless, secure, and value-driven interactions that support the credit union’s mission and growth objectives.Key ResponsibilitiesStrategy &amp; Planning<ul><li>Support the development and execution of the credit union’s digital banking roadmap, aligning initiatives with corporate strategic goals and member needs.</li><li>Analyze market trends, member behaviors, and emerging technologies to identify opportunities for innovation, differentiation, and operational efficiency.</li><li>Develop comprehensive business cases for proposed digital initiatives, including cost-benefit analysis, ROI modeling, and alignment with strategic priorities.</li><li>Partner with cross-functional teams (Marketing, IT, Operations, Lending, Member Experience) to prioritize and deliver digital initiatives that enhance engagement and satisfaction.</li><li>Develop and maintain digital performance dashboards and KPIs to measure adoption, satisfaction, and ROI.</li></ul>Product &amp; Channel Optimization<ul><li>Serve as a subject matter expert for the credit union’s online banking, mobile app, and related digital platforms.</li><li>Participate in vendor selection, evaluation, and implementation for digital banking platforms and fintech partnerships.</li><li>Stay up to date on the latest enhancements to existing digital products and platforms, evaluating vendor release notes, updates, and new features to recommend adoption or deferral based on strategic fit and member impact.</li><li>Collaborate with vendors, fintech partners, and internal teams to enhance existing digital features and ensure alignment with strategic priorities.</li><li>Conduct competitive analyses and benchmarking to ensure digital offerings remain best-in-class among peer institutions.</li><li>Identify and document business requirements for new digital capabilities and assist with user acceptance testing (UAT) and member journey mapping.</li></ul>Member Experience &amp; Data Insights<ul><li>Use data analytics and member feedback to identify pain points and opportunities to improve the digital member experience.</li><li>Collaborate with internal stakeholders to ensure digital tools are intuitive, efficient, and aligned with member expectations.</li><li>Develop and implement member education and adoption campaigns for digital tools and services.</li></ul>Governance &amp; Compliance<ul><li>Support vendor management activities including vendor selection, contract review, performance tracking, SLAs, and regulatory compliance.</li><li>Collaborate with Risk, Compliance, and Information Security teams to ensure all digital initiatives meet regulatory and security standards.</li><li>Maintain awareness of digital banking regulations, consumer privacy laws, and cybersecurity best practices.</li></ul>Qualifications<ul><li>Education: Bachelor’s degree in business, finance, Information Systems, marketing, or related field; or similar depth of work experience preferred. MBA or related graduate degree preferred.</li></ul> <ul><li>Experience:<ul><li>4-6 years of experience in digital banking, fintech, or financial services strategy, preferably at a large credit union or regional/national bank.</li><li>Proven experience with digital channel management, business case development, vendor selection, and digital transformation initiatives.</li></ul></li></ul> <ul><li>Skills:<ul><li>Strong analytical, strategic thinking, and project management skills.</li><li>Ability to translate complex data into actionable insights and executive-level recommendations.</li><li>Proficiency with digital analytics tools, CRM systems, and digital banking platforms.</li><li>Excellent communication, collaboration, and stakeholder management skills.</li><li>Familiarity with Agile methodologies, product management, or CX frameworks (Design Thinking, Journey Mapping) is a plus.</li><li>Use of AI tools for personal efficiency and organization; conceptual understanding of AI as potential product feature.</li></ul></li></ul>Success Indicators<ul><li>Growth in digital adoption, engagement, and satisfaction metrics.</li><li>Improved efficiency and ROI of digital initiatives.</li><li>Well-supported, data-driven business cases that guide investment decisions.</li><li>Timely and strategic adoption (or deferral) of new digital features.</li><li>Successful vendor partnerships and technology implementations.</li><li>Enhanced member experience and alignment with organizational digital strategy. </li></ul>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.JobFamilyTechnologyPayTypeSalary

Digital Banking Strategy Specialist

OverviewThe Proactive Partner. You’re a star when it comes to creating new relationships and expanding existing connections. As an expert in home finance, you enjoy being the trusted advisor and guide, while helping members find the loans that best fit their financial future. Our team at OnPoint Community Credit Union has been dedicated to making our members’ financial dreams a reality for over 80 years. Working together, we can further strengthen the mission we have for our community. We’re also devoted to being a fabulous place to work. We value your expertise as Mortgage Loan Officer and invite you to explore and grow your career with OnPoint.Responsibilities&nbsp;<ul><li>Identifies, develops and maintains a quality pipeline of member relationships that serves as a recurring source of referrals for new mortgage lending opportunities.</li><li>Attracts new mortgage loan originations by developing relationships within the community, specifically within the real estate community; making sales calls to prospective business partners.</li><li>Conducts interviews with prospective borrowers in order to analyze financial and credit reports, tax returns, verifications, etc. and determine member financing objectives, advise members of product/pricing policies and guidelines and gather any additional required information.</li><li>Ensures exceptional member service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements.</li><li>Demonstrates a commitment to professional ethics, complying with all federal and state compliance policies and adhering to all requirements.</li></ul>Knowledge, Skills, and Abilities:<ul><li>Thorough understanding of conventional and government lending practices, policies and guidelines from origination through closing.</li><li>Must be detail-oriented. </li><li>Ability to be self-directed, efficient, and meet deadlines.</li><li>Ability to manage a heavy pipeline of 40 plus loans.</li><li>Highly organized with the ability to prioritize multiple competing tasks and verbal and written communication skills.</li><li>Demonstrated math and accounting skills.</li></ul>Qualifications<ul><li>High School diploma or GED required.</li><li>Minimum of 3 years Conventional and FHA-insured real estate lending experience, with knowledge of processing underwriting and/or closing procedures.</li><li>Ability to successfully register with the National Mortgage Licensing System (NMLS).</li></ul>Compensation for this role is primarily commission-based.At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background. We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.&nbsp;JobFamilyOnPoint MortgageJobFunctionOnPoint MortgagePayTypeHourly

Mortgage Loan Officer - Outside Sales

Overview The role of Collections Specialist focuses on the areas of consumer loans, PLOCs and credit cards (early and late stage collections). The Collections Specialist supports the Collections team through unparalleled service to members and to teammates. Assists in the ongoing support of workflow within the department and acts as a point of contact within a specific area of Collections for Consumer Loans, PLOCs or Credit Cards. Effectively utilizes resources to consistently provide outstanding service to members, branches and other departments. Demonstrates a service philosophy of owning issues through completion and exceeding service level expectations in every interaction, to arrive at the best solutions for the membership.&nbsp;Responsibilities<ul><li>Must be a self-starter and strongly motivated to develop thorough cross-training in multiple areas of&nbsp;Collections.</li><li>Works effectively in a team environment.</li><li>Acts as a liaison with members and outside agencies for questions or issues pertaining to past-due&nbsp;loans or negative balance accounts, and takes appropriate action with the approval of management.</li><li>Documents contacts with members accurately and completely to provide continuity in conversations&nbsp;and protection for OnPoint.</li><li>Accomplishes assignments and projects with general supervision and within tight deadlines.</li></ul>Essential Functions <ul><li>Analyze and apply sound collection techniques to reduce delinquencies and negative account&nbsp;balances.</li><li>Maintain accurate records of collection efforts by documenting actions in the collection systems.</li><li>Takes appropriate action as primary point of contact with members and outside agencies.</li><li>Exercises good judgment, initiative and tact during communication with members, outside agencies&nbsp;and other internal employees.</li></ul>Knowledge, Skills and Abilities<ul><li>Provide professional, high-quality service to members.</li><li>Knowledge of laws and regulations within the collections field</li><li>Knowledge of fiduciary and membership needed in order to audit documentation for accuracy.</li><li>Contribute to a sense of teamwork and purpose within the department.</li><li>Initiate operational efficiencies.</li><li>Compliance with all security and confidentiality policies and procedures.</li><li>Manages time and resources to ensure all work is completed accurately and on schedule.</li><li>Effective verbal and written communication skills, ability to document procedures.</li><li>Independently identify, analyze, and resolve member issues.</li><li>Understanding of credit union operations, procedures and applicable regulations.</li><li>Highly organized and ability to effectively multi-task.</li></ul>Qualifications<ul><li>High School Diploma or equivalent required.</li><li>Minimum of one year of successful work experience in a financial institution.</li><li>Knowledge of FDCPA guidelines strongly desired.</li><li>Strong verbal and written communication skills.</li><li>Prior collections experience preferred.</li></ul>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.&nbsp;JobFamilyCollectionsJobFunctionCollectionsPayTypeHourly

96 Jobs in Tigard, OR, USA