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JOB TITLE: &nbsp;Communications Specialist -- Graphic Design &amp; Content Marketing LOCATION: &nbsp;Remote position. Candidates must have a personal office location suitable for work purposes, with broadband internet access, and must work from a city/state location approved by Xerces as their assigned work location. COMPENSATION: $32.24/ hour, (approx. 67,558 per year) STATUS &amp; SCHEDULE: Full-Time, hourly, non-exempt position, scheduled to work ~ 40 hours/week.JOB START DATE: &nbsp;January 2026 APPLICATION DEADLINE: December 07, 2025 APPLICATION INSTRUCTIONS:&nbsp;All applications must be submitted via our application website at: <a href="http://xerces.org/jobs" target="_blank">xerces.org/jobs</a> JOIN US!Come join a growing team of conservation professionals at the Xerces Society who are dedicated to protecting some of the world’s most important animals. We are seeking a Communications Specialist – Graphic Design &amp; Content Marketing, to join the communications team and steer an effective and accessible visual brand and digital presence. At Xerces, we harness the knowledge of scientists and the enthusiasm of the public to implement conservation programs. We take action by helping farms and public agencies develop conservation plans for pollinators and beneficial insects, producing ground-breaking publications on insect conservation, training thousands of farmers and land managers to protect and manage habitat for beneficial insects, protecting endangered species and their habitat, and engaging the public to raise awareness about invertebrates found on farms, forests, prairies, deserts, streams, wetlands, towns and cities. Our methods focus on habitat conservation planning, education, scientific analysis, advocacy, and applied research to conserve invertebrates, such as bees, butterflies, mollusks, and fireflies.&nbsp; WHAT YOU’LL BE DOING:&nbsp;Reporting to the director of communications, the communications specialist will be responsible for creating cohesive and engaging graphic designs for digital and print platforms and helping staff integrate the Xerces visual brand into their work. They will also be guiding content for the xerces.org Drupal website, collaborating with conservation staff to develop accessible and scientifically accurate content, and driving traffic and engagement through SEO optimization and compelling content. As part of a small team with diverse responsibilities, the ideal candidate is strong at graphic design, digital content marketing, and collaboration. This hybrid role is perfect for someone who thrives at the intersection of visual storytelling and strategic digital marketing. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: &nbsp;In collaboration with Xerces staff and web developers, the specialist will have the following functions and responsibilities. SEO &amp; Content Marketing<ul><li>Develop and implement on-page SEO strategies to improve search engine rankings.</li><li>Complete content edits to xerces.org (Drupal CMA) from Xerces staff in an efficient and timely manner, providing editing and advice to optimize web content for SEO, reading level, and accessibility.</li><li>Conduct keyword research and apply best practices to website content, blogs, and landing pages.</li><li>Track and report on SEO metrics and website performance using tools like Google Analytics, Search Console, and SEMrush/Ahrefs.</li><li>Ensure all content is consistent with brand voice, style, and messaging.</li><li>Effectively communicate recommendations and changes both in writing and visually.</li><li>Act as a liaison between staff and web developers.</li><li>Maintain and grow expertise in Drupal, SEO, metrics, and other digital marketing channels.</li></ul> Graphic design:<ul><li>Maintain, improve, and apply visual branding and style that communicates Xerces Society’s core brand identity.</li><li>Design print and digital marketing products and educational content.&nbsp;</li><li>Design templates for staff to implement visual style into recurring projects.&nbsp;</li><li>Train and assist staff on integrating visual style into their work.&nbsp;</li><li>Ensure brand consistency and accessibility standards across all digital visual materials.</li><li>Assist with photography and videography for Xerces communications products.</li><li>Maintain and grow expertise in Adobe Creative Cloud, Microsoft, Google Workspace and Canva platforms.&nbsp;</li></ul>General communications:<ul><li>Contribute ideas and written / visual content for social media, blogs, and other communication channels.</li><li>Create, edit, proofread, and fact-check assets for brand, tone, audience, consistency, accessibility, and accuracy.</li><li>Apply accessibility best practices and standards for visual and digital communications, including Section 508 and WCAG with assistance from web developers.&nbsp;</li><li>Provide input on the development of communications strategy, policies, governance, and other communications matters.</li><li>Other duties as assigned.&nbsp;</li></ul>KNOWLEDGE, SKILLS, AND EXPERIENCE: &nbsp;REQUIRED<ul><li>Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)&nbsp;</li><li>Solid understanding of design principles, accessibility, typography, layout, and color theory.</li><li>Prior experience editing and designing a CMS website, Drupal preferred.</li><li>Solid understanding of SEO principles and&nbsp;tools (e.g., Google Analytics, Search Console, SEMrush, Moz, etc.).</li><li>Excellent communication and collaboration skills.</li><li>Strong copywriting and editing skills.</li><li>Ability to manage multiple projects and deadlines independently.</li></ul>PREFERRED<ul><li>Understanding of web accessibility standards (WCAG).</li><li>Experience with motion graphics or video editing (e.g., After Effects, Premiere).</li><li>Experience creating scientifically accurate visual and written content.</li><li>Knowledge of issues in invertebrate conservation.</li><li>Knowledge of HTML/CSS.</li><li>Experience creating and managing Google Ads campaigns.</li><li>Understanding of UX/UI principles in design and content placement, and proficiency in UX tools (Figma, Sketch, Adobe XD, etc.).</li><li>Experience creating and modifying Drupal views</li></ul> &nbsp;QUALIFICATIONS: REQUIRED<ul><li>Bachelor’s degree in communications, visual arts, computer science, or a related&nbsp;field.</li><li>3+ years of experience in graphic design&nbsp;and digital marketing.</li><li>Must have current authorization to work&nbsp;in the United States with any employer. Visa sponsorship is not provided for this position.</li></ul>PHYSICAL REQUIREMENTS: Be able to perform the following with reasonable breaks and/or reasonable accommodations:· Operate a computer and other office productivity machinery, such as a telephone, copy machine, and computer printer for periods of 1-8 hours.· Able to move and transport supplies, materials, and equipment weighing up to 20/ 30 lbs; &nbsp;&nbsp;&nbsp;&nbsp; BENEFITS: This position includes a generous benefits package including; thirteen paid holidays, paid time off accrued starting at a rate of 1.73 hours for every 30 hours of pay (15 days per year for a 40 hour/week schedule), 16 hours of PTO at new hire date, medical, dental, vision, and prescription drug coverage, the option to participate in a pre-tax flexible spending account for medical and dependent care expenses, short-term disability insurance where not provided under state law, long-term disability insurance, participation in a 401k retirement program with employer contribution match upon meeting eligibility requirements, and a flexible work environment. MORE INFORMATION: &nbsp;For more information on the Xerces Society and our programs, please see our website: <a href="http://www.xerces.org/" target="_blank">www.xerces.org</a>&nbsp; APPLICATION INSTRUCTIONS: All applications must be submitted via our application website at: <a href="http://xerces.org/jobs" target="_blank">xerces.org/jobs</a> TERMS: The Xerces Society is an at-will employer. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MUTUAL ARBITRATION: Xerces policies require that employees accept a binding mutual arbitration agreement and process for dispute resolution as an alternative to a jury/trial process. Acceptance of the agreement is a condition of employment, and candidates are offered a position with a minimum of 72 hours to consider. EQUAL EMPLOYMENT OPPORTUNITY: The Xerces Society is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. &nbsp; PI280058411

Communications Specialist -- Graphic Design & Content Marketing

OverviewThe Proactive Partner. You’re a star when it comes to creating new relationships and expanding existing connections. As an expert in home finance, you enjoy being the trusted advisor and guide, while helping members find the loans that best fit their financial future. Our team at OnPoint Community Credit Union has been dedicated to making our members’ financial dreams a reality for over 80 years. Working together, we can further strengthen the mission we have for our community. We’re also devoted to being a fabulous place to work. We value your expertise as Mortgage Loan Officer and invite you to explore and grow your career with OnPoint.Responsibilities&nbsp;<ul><li>Identifies, develops and maintains a quality pipeline of member relationships that serves as a recurring source of referrals for new mortgage lending opportunities.</li><li>Attracts new mortgage loan originations by developing relationships within the community, specifically within the real estate community; making sales calls to prospective business partners.</li><li>Conducts interviews with prospective borrowers in order to analyze financial and credit reports, tax returns, verifications, etc. and determine member financing objectives, advise members of product/pricing policies and guidelines and gather any additional required information.</li><li>Ensures exceptional member service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements.</li><li>Demonstrates a commitment to professional ethics, complying with all federal and state compliance policies and adhering to all requirements.</li></ul>Knowledge, Skills, and Abilities:<ul><li>Thorough understanding of conventional and government lending practices, policies and guidelines from origination through closing.</li><li>Must be detail-oriented. </li><li>Ability to be self-directed, efficient, and meet deadlines.</li><li>Ability to manage a heavy pipeline of 40 plus loans.</li><li>Highly organized with the ability to prioritize multiple competing tasks and verbal and written communication skills.</li><li>Demonstrated math and accounting skills.</li></ul>Qualifications<ul><li>High School diploma or GED required.</li><li>Minimum of 3 years Conventional and FHA-insured real estate lending experience, with knowledge of processing underwriting and/or closing procedures.</li><li>Ability to successfully register with the National Mortgage Licensing System (NMLS).</li></ul>Compensation for this role is primarily commission-based.At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background. We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.&nbsp;JobFamilyOnPoint MortgageJobFunctionOnPoint MortgagePayTypeHourly

OnPoint Community Credit Union

Mortgage Loan Officer - Outside Sales

OverviewThe Proactive Partner. You’re a star when it comes to creating new relationships and expanding existing connections. As an expert in home finance, you enjoy being the trusted advisor and guide, while helping members find the loans that best fit their financial future. Our team at OnPoint Community Credit Union has been dedicated to making our members’ financial dreams a reality for over 80 years. Working together, we can further strengthen the mission we have for our community. We’re also devoted to being a fabulous place to work. We value your expertise as Mortgage Loan Officer and invite you to explore and grow your career with OnPoint.Responsibilities&nbsp;<ul><li>Identifies, develops and maintains a quality pipeline of member relationships that serves as a recurring source of referrals for new mortgage lending opportunities.</li><li>Attracts new mortgage loan originations by developing relationships within the community, specifically within the real estate community; making sales calls to prospective business partners.</li><li>Conducts interviews with prospective borrowers in order to analyze financial and credit reports, tax returns, verifications, etc. and determine member financing objectives, advise members of product/pricing policies and guidelines and gather any additional required information.</li><li>Ensures exceptional member service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements.</li><li>Demonstrates a commitment to professional ethics, complying with all federal and state compliance policies and adhering to all requirements.</li></ul>Knowledge, Skills, and Abilities:<ul><li>Thorough understanding of conventional and government lending practices, policies and guidelines from origination through closing.</li><li>Must be detail-oriented.Ability to be self-directed, efficient, and meet deadlines.</li><li>Ability to manage a heavy pipeline of 40 plus loans.</li><li>Highly organized with the ability to prioritize multiple competing tasks and verbal and written communication skills.</li><li>Demonstrated math and accounting skills.</li></ul>Qualifications<ul><li>High School diploma or GED required.</li><li>Minimum of 3 years Conventional and FHA-insured real estate lending experience, with knowledge of processing underwriting and/or closing procedures.</li></ul>Compensation for this role is primarily commission-based.At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.JobFamilyOnPoint MortgageJobFunctionOnPoint MortgagePayTypeHourly

Mortgage Loan Officer - Outside Sales SW Washington

JOB SUMMARY The Digital Channels Analystsupports internal customer and OnPoint’s members by troubleshooting complex issues, and recommends configurations and maintains software platforms within production environments.&nbsp; The Digital Channels Analyst will also engage in the design of digital channel solutions, related workflows, process improvement, customer service and more.&nbsp; As a member of the Digital Banking Team, the Analyst will enhance the value of digital solutions by repairing, maintaining, and improving the efficiency of custom software component installations and configurations within a 24/7 production environment.RESPONSIBILITIES:<ul><li>Regularly troubleshoot complex online and mobile banking application, integration and environment issues.</li><li>Troubleshoot/resolve complex problems experienced by members related to online and mobile banking functionality including; Mobile banking/App stores. Credentials/login/Secure access Codes. Transfers.&nbsp; Personal Finance Manager - PFM (internal and 3rd party).&nbsp; Payments.&nbsp;Enrollment.&nbsp; Alerts.&nbsp; Messaging.&nbsp;Account history.&nbsp; Third party SSOs and services.</li><li>Thoroughly document and track case histories, issues, and actionable steps taken utilizing a case tracking system. Regularly update internal customers and members, via phone, email or ticket management system, of ongoing troubleshooting and resolution efforts, as dictated by published policy and procedure guidelines.</li><li>Provide great internal customer and member support through direct internal customer and member contact, including by phone, email, and case documentation.</li><li>Manage an individual open case queue, while monitoring the team escalation queue and regularly receive escalated cases from management, and prioritize accordingly.</li><li>Document and report product/application defects to vendors and escalate unresolved problems to the appropriate resources in accordance with published guidelines.</li><li>Establish relationships with internal and external partner teams that impact technical support (e.g. Member Services, Retail Services, etc., Q2, Fiserv, etc.)</li><li>Follow internal change control process to implement any required product modifications.</li><li>Participate in different shifts and rotating 24x7 “on call” support coverage for escalated issues.</li><li>Provide technical support training and guidance to internal customers and members.</li><li>Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to.</li><li>Recommend software and infrastructure changes as necessary including, but not limited to, software configurations, server configurations, product thresholds, workflows/processes, reviewing application logs and recommending necessary modifications of database tables and tuning of peripheral applications to resolve the internal customers’ and/or members’ problem in a production environment, requiring extreme care and attention to detail.</li></ul>EXPERIENCE AND KNOWLEDGE:<ul><li>At least five years of related experience required.</li><li>Must have a solid understanding of the Q2 application and be a Subject Matter Expert (SME) in most areas of the application while possessing deep, specialized knowledge about those components.</li><li>Previous experience in applicable skills such as T-SQL, Python, to include having experience supporting software in a hosted solutions environment.</li><li>Enterprise/mid-sized software customer facing support or delivery experience required.</li><li>Must have solid troubleshooting skills and resolve most issues with minimal to moderate effort.</li><li>Excellent documentation, analytical, and problem-solving skills and organizational skills.</li><li>A focus on internal customer and member satisfaction, demonstrating initiative, self-motivation, and a keen attention to detail.</li><li>Must have the ability to work on multiple assignments, prioritize, and resolve issues in a timely manner within a high-pressure environment.</li><li>Knowledge of banking practices is helpful.&nbsp;</li><li>Previous experience using AI tools for job efficiency</li></ul>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience. JobFamilyTechnologyJobFunctionTechnologyPayTypeSalary

Digital Channels Analyst

<h3>Job Description:</h3>Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 &amp; 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.What to expect…In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.<ul><li>Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.</li><li>Build and Solidify Skills: You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.</li><li>Discover Success: You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.</li></ul>Advantages of our career development experience…<ul><li>You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role.</li><li>You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion.</li><li>You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</li><li>You get variety. You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day.</li></ul>The expertise we’re looking for…<ul><li>High energy and enthusiasm with a natural passion for helping people</li><li>Flexibility and self-motivation</li><li>Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment</li></ul>The Skills You Bring<ul><li>Eagerness to learn and build a career in financial services</li><li>Ability to deliver an outstanding customer experience</li><li>Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once</li><li>Coachability, collaboration and curiosity will fuel your success</li></ul>Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRA<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer ServiceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Financial Services Representative - Beaverton, OR

OverviewAt OnPoint, it’s more than just having a job, it’s about starting and growing your career. We’re dedicated to supporting you through your journey from the minute you first walk in the door. With our help, you will be an expert in the products and services that we offer and you'll be able to provide members with sound and practical financial advice. We’re looking for outgoing, friendly and helpful people. Can you provide exceptional member service? Are you a dependable team player? Can you work efficiently and are you good at multitasking? Your career in the financial services industry can start right here, right now!Responsibilities<ul><li>Proactively supports the branch team with exceptional member service to include eye contact, active lobby management, checking in with waiting members, interest and willing to help, greeting members warmly and thanking them by name, energy in body language and tone, using friendly comments and insuring members current and future needs are fulfilled.</li><li>Opens new consumer and business accounts, Fiduciary, IRA’s, CD’s, checking and loans.&nbsp; Focus on retention of current loan and deposit business and developing new consumer and business relationships.&nbsp;</li><li>Listening, identifying, processing and recommending solutions.&nbsp; Takes initiative to utilize all available resources to ensure members are assisted completely.</li><li>Performs both account and loan maintenance, assists with submitting necessary documentation to support transactions.</li><li>Conduct outbound calling to members in order to further develop and/or retain lending and deposit relationships.</li><li>Acts as liaison between members and off-site employee’s and departments to resolve issues, assist with courtesy signings, and completion of required forms and documents.</li><li>Listens for clues and identifies cross-sell opportunities and refers to appropriate staff members as appropriate.</li><li>Maintains cash drawer and balances within guidelines established by Credit Union.</li><li>Performs any additional duties as required by the Branch Management Team for the overall operations of the branch.</li></ul>&nbsp;Knowledge, Skills &amp; Abilities<ul><li>Demonstrated knowledge and experience with financial and lending operating systems.</li><li>Ability to give exceptional member service and have strong interpersonal communication skills.</li><li>Work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union.</li><li>Ability to coordinate and complete a variety of assignments simultaneously and prioritize work.</li><li>Ability to be self-directed and work under limited direct supervision.</li></ul>Job Qualifications<ul><li>High school diploma or GED required.&nbsp;</li><li>A minimum of 1-2 years previous financial institution experience.</li><li> Retail sales or customer service position involving cash experience preferred.</li><li>Bilingual skills are a plus.</li><li>Ability to successfully register with the National Mortgage Licensing System (NMLS).</li></ul>Additional Information:Hours of Operation: Monday - Thursday 9 AM - 5:30 PM, Fridays 9 AM - 6 PM, Saturdays 9 AM - 1 PMStarting Pay: $25.00 per hour!At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience. JobFamilyRetail DeliveryJobFunctionRetail DeliveryPayTypeHourly

Member Service Representative/Relationship Officer - N Lombard 

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$0.00 - $0.00 AnnualDepartment:Non-DepartmentalJob Type:Elected Official StaffExemption Status:United States of America (Exempt)Closing Date (Open Until Filled if No Date Specified):December 02, 2025 The Opportunity:Salary Range: $110,000 to $130,000OVERVIEWMultnomah County, the most populous county in Oregon, is home to approximately 766,135 residents and responsible for providing a wide array of services to our diverse communities in an equitable and inclusive way. One of the keys to effective government is creating pathways for our diverse community to impact what we do and let us know what their priorities and needs are. At the County, we operate to foster safety, trust and belonging for our community throughout the work, services, and programs we provide.&nbsp; We are seeking a talented, experienced professional for the position of Senior State Policy Manager in the Office of Government Relations. This is a fast-paced position that requires excellent interpersonal and communications skills, extensive legislative experience, strong writing and outstanding policy development skills. You will work closely with the county board of commissioners, county departments, community stakeholders, and other constituents to develop and execute a comprehensive and strategic government relations plan that advances the county’s mission and goals.&nbsp;Job responsibilities will include:<ul><li>Lobbyist<ul><li>Represent Multnomah County at hearings, meetings and other legislative activities during the state legislative session.&nbsp;</li><li>Represent the County in formal and informal interactions and negotiations with legislators, members of the executive branch and other local government officials, as appropriate.&nbsp;</li><li>Work with the Multnomah County Attorney’s Office to draft legislation and solicit legal interpretation of legislation.&nbsp;</li><li>Collaborate with legislators and interest groups to get legislation introduced, passed and signed by the Governor.&nbsp;</li><li>Work to defeat or modify bills contrary to Multnomah County’s interests.</li></ul></li></ul><ul><li>Legislative Analyst<ul><li>Track, analyze and interpret proposed legislation on relevant matters.&nbsp;</li><li>Manage bill tracking software and provide legislative updates for commissioners and departments on state and federal bills and budgets.&nbsp;</li><li>Draft position papers, correspondence and testimony.</li></ul></li></ul><ul><li>Board Legislative Liaison<ul><li>Work with commissioners and departments to identify and refine proposed issues to be included in the legislative agenda presented to the board.&nbsp;</li><li>Conduct research and follow-up on proposed legislative issues.</li><li>Contribute to report at the conclusion of the legislative session&nbsp;</li></ul></li></ul><ul><li>Political Advisor<ul><li>Assess policy and political positions, provide advice, counsel and formulate suggested strategies for a wide range of complex and sensitive legislative issues.&nbsp;</li><li>Prepare talking points on legislative bills for use by commissioners, legislators, and the public.</li></ul></li></ul>The successful candidate will demonstrate:<ul><li>Equity Driven - You are familiar with using an equity or racial justice lens in decision making processes and knowledgeable about the principles and practices of collaborative decision-making. You have experience facilitating and engaging in conversations about race, social justice, economic mobility and/or other intersectional experiences that play a critical role in engaging a diverse community.</li><li>Communication -&nbsp; You have excellent verbal and written skills and are able to interact with others with diplomacy and tact. You have experience in public speaking and facilitating large group discussions. Knowledge of communications portals and web-based resources for legislative activity.</li><li>People-Focused - You love working with people and are committed to public service. You’re able to establish and maintain cooperative working relationships with people from diverse backgrounds. Demonstrated skill in collaborating with staff, community stakeholders and public officials to advance the county’s agenda.</li><li>Knowledge of legislative process and protocols.</li><li>Experience passing legislation and/or developing policy proposals on a range of issues.</li><li>Experience working with and lobbying elected officials.&nbsp;&nbsp;&nbsp;</li></ul><ul><li>Strong attention to detail and strong work ethic.</li><li>Ability to manage stress and remain flexible in a changing environment.</li><li>Passion for county issues.</li><li>Have knowledge of and the ability to interpret and apply relevant sections of local, regional, state and federal mandates.&nbsp;</li><li>Knowledge of Multnomah County government, its mandates and functions and familiarity with the regional and local policy issues and challenges that affect Multnomah County is a plus.</li><li>Ability to remain objective in a political environment and to properly handle private and confidential matters.</li><li>Be flexible and adapt as required, while working in a multi-faceted and sometimes ambiguous environment.</li></ul>TO QUALIFYWe will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.Minimum Qualifications/Transferable Skills*:<ul><li>Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values.</li><li>Equivalent to a Bachelor’s degree.</li><li>Three (3) years of experience working in a legislative and/or public policy making position.&nbsp;</li><li>Experience in public, community and/or government relations.</li><li>Familiarity working with community groups, government entities, and/or elected officials.&nbsp;&nbsp;</li><li>Demonstrated experience effectively communicating politically sensitive information.</li><li>Experience developing briefing materials and talking points.&nbsp;</li><li>Demonstrated organization and project management skills and abilities.&nbsp;</li><li>A valid driver’s license.&nbsp;</li><li>Pass background and professional reference checks.</li></ul>*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.SCREENING AND EVALUATIONThe application packet consists of the following. Keep in mind we use your application materials as evaluation tools. The quality and strength of your application will determine if you move forward in the process. Respond to each section completely and concisely. Refer to your relevant experience (paid or unpaid) and training.Application Packet: Your completed application must include the following items:&nbsp;&nbsp;&nbsp;<ul><li>A completed online application and/or a resume covering relevant experience and education. Please be sure your resume includes the following for each employer: name of employer, location, dates of employment, your title, a brief summary of your responsibilities, the number of employees under your supervision.</li><li>An uploaded cover letter that expands on your resume and addresses:<ul><li>The ways that your personal and professional experience supports your qualifications for this role.</li><li>Project management.</li><li>Communication skills in developing briefing materials and talking points.</li><li>Experience in public, community and/or government relations.</li><li>Ability to incorporate diverse perspectives in work.&nbsp;</li></ul></li></ul>Note: The application, resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process.&nbsp;The Selection Process and Timeline: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of minimum qualifications: We may do an additional preferred review and/or send out additional supplemental questions to identify those highest qualified.</li><li>Consideration of top candidates: We will consider qualified candidates in order of rank and score from the list of eligible candidates. This may include panel interview(s), a hiring interview, and/or additional testing/writing samples to determine the best candidates for a position.</li><li>Background check and reference checks: All finalists must pass background and reference checks.</li><li>The hiring manager is flexible with the start date</li></ul>Type of Position:<ul><li>This is a 1.00 FTE salaried position and it is not eligible for overtime.&nbsp;</li></ul>Schedule:<ul><li>Monday - Friday from 8:00 am - 5:00 pm.</li><li>This position will be a hybrid of telework and in office.</li><li>May require some evening and/or weekend commitments.</li><li>The hiring manager is flexible with the start date</li></ul>Work Location:Multnomah Building, 501 SE Hawthorne Blvd, Portland, OR 97214.&nbsp;Additional Information:&nbsp;<ul><li>This recruitment may be used to fill full-time, part-time, regular, temporary, limited duration and on-call positions.</li></ul>In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Norman RossEmail:<a href="mailto:norman.ross@multco.us" target="_blank">norman.ross@multco.us</a>Phone:+1 (503) 9882568 x82568Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:9400 - Staff Assistant

Senior State Policy Manager, Office of Government Relations

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$35.88 - $43.99 HourlyDepartment:Department of County Human Services (DCHS)Job Type:Regular RepresentedExemption Status:United States of America (Non-Exempt)Closing Date (Open Until Filled if No Date Specified):December 03, 2025 The Opportunity:Do you easily adapt to change and seek a position where no two days are the same? If you have a passion and drive to serve others and are seeking a real opportunity to have a positive impact on the community, we need you on our team!&nbsp;&nbsp;The Aging, Disability and Veteran Services Division (ADVSD) is currently seeking dedicated and compassionate individuals to provide services as aHuman Services Investigator.&nbsp;The eligible list created from this recruitment may be used to fill future regular, limited duration, or temporary positions.Adult Protective Services (APS) staff complete screenings to determine eligibility for APS services and to triage reports of abuse and self neglect. APS staff conduct investigations related to physical abuse, verbal abuse, financial exploitation, sexual abuse, abandonment, involuntary seclusion, wrongful restraint, self-neglect and neglect. Adult Protective Services staff link adults who are vulnerable to vital health and human services. The program aims to ensure the safety of vulnerable people in both facility and community settings and provides education and training about abuse prevention and community resources.The successful candidate will demonstrate:<ul><li>Knowledge of principles and practices of investigation and research, including critical interviewing techniques and conflict management</li><li>Knowledge of and ability to appropriately apply pertinent federal, state, and local laws</li><li>Ability to accurately assess individual situations carefully and make discretionary judgments and recommendations&nbsp;</li><li>Ability to effectively organize/prioritize work to meet pressing deadlines, and work independently as well as a member of a team using good judgment, excellent verbal/written communications, and decision making skills</li><li>Ability to research, compile, analyze, and summarize material into understandable formal reports in a timely manner</li><li>Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values</li><li>Understanding and sensitivity to diverse cultures and individuals. Knowledge of cultures, customs and social experiences of communities experiencing marginalization and barriers to opportunity</li><li>Understanding the needs of older adults and individuals with disabilities</li><li>Knowledge of available programs, public assistance providers, service agencies, protective services, referral centers, community resources, and crisis/emergency resources</li></ul><h4>To Qualify:</h4>Multnomah County is committed to the diversity of our workforce and our strength lies in the perspectives our employees bring to their work. We encourage applications from members of historically underrepresented racial/ethnic groups, women and individuals with disabilities, veterans and LGBTQIA+ community members. Multnomah County promotes inclusion, equity and fairness where everyone is treated with respect and dignity.We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.Minimum Qualifications/Transferable Skills*:<ul><li>Equivalent to a Bachelor's degree from an accredited college or university with major course work in social science, social service or a related field (Equivalent training and practical experience may substitute for the educational requirement) -AND-</li><li>Three (3) years of increasingly responsible case management experience, with at least two (2) years beyond entry level work&nbsp;</li><li>Driving is an essential duty of the job, must have a valid driver's license by the time of hire</li><li>Must pass a criminal background check</li></ul>We acknowledge that experience and transferable skills can be obtained through traditional and non-traditional means, we encourage and support all candidates who believe they have the experience needed to apply.*Transferable skills:Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.<h4>Screening and Evaluation:</h4>-- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday. –The Application Packet:Attachments will not be reviewed unless specifically requested. Your completed application must include the following:&nbsp;&nbsp;1) A completed online application and/or resume.&nbsp;Optional Cover Letter:Many candidates find that they can describe their knowledge, skills, and abilities better if they include a narrative cover letter along with their resume and/or online application. Therefore, we are providing candidates an opportunity to provide a cover letter if they wish.&nbsp; However, a cover letter is not required and your application packet will be considered complete if you do not submit one. The submittal or non-submittal of a cover letter will not be a factor in the assessment/evaluation of candidates.Note:The application, resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough, as these materials may be scored and determine your eligibility for an interview. We will not review attached files that are not your resume, your cover letter, or documentation that establishes your eligibility for veterans' preference. The recruiter as listed on the job announcement must receive all attachments by the closing date of the recruitment. Please attach veterans' preference documentation to the separate Oregon Veteran Preference Questionnaire, not the regular application. Please contact the recruiter as soon as possible if you experience complications uploading your attachments.<ul><li>Internal candidates:After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.</li><li>External applicant:When completing the application on Workday as an external candidate (including volunteers, unpaid interns, contractors, and community partners) through <a href="https://multco.us/jobs" target="_blank">https://multco.us/jobs</a>, you will come to a page where you will see the "Resume/CV" section. This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload.&nbsp; There will be no other prompts for you to upload your resume and cover letter.</li><li>Do not click the “Submit” button before you upload your documents.</li></ul>After You Apply:<ul><li>Please save a copy of this job posting for your reference, as it will not be available for you to view online after the job posting closes.</li><li>Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the “My Applications” section.&nbsp; You must complete these tasks or actions before the job posting closes.</li><li>Check both your email and Workday account for updates regarding this recruitment.</li></ul><h4>The Selection Process:&nbsp;</h4>For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of minimum qualifications</li><li>An evaluation of application materials to identify the most qualified candidates</li><li>Consideration of top candidates through phone screen and/or interview(s)</li><li>Background and reference checks</li></ul>Note:Application information may be used throughout the entire selection process. This process is subject to change without notice.The eligible list established from this recruitment may be used to fill current and future full-time, part-time, regular, temporary, limited duration, and on-call positions.<h4>Additional Information:&nbsp;&nbsp;</h4>Type of Position:This AFSCME Local 88 union-represented full-time position is eligible for overtime.Schedule:Core business hours are Monday – Friday, 8:00 AM – 5:00 PM. Alternative work schedules are available.Location: This position is designated as “routine telework,” meaning you will be working remotely (from home); a hybrid schedule also is available, as is the option to work in the office. As with all routine telework positions, employees may be required to come into the office on occasion. Field visits throughout Multnomah County are also a requirement for this position. The designation of Routine Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.While the current openings are located at our N/NE Branch, it is important to note that the eligible list established from this recruitment may be used to fill current and future full-time, part-time, regular, temporary, limited duration, and on-call positions at any of our locations:<ul><li>East Branchlocated at 600 NE 8th St, Gresham, OR 97030</li><li>Mid Branch located at 11982 NE Glisan St, Portland, OR 97220</li><li>N/NE Branch located at Walnut Park Complex, 5329 NE MLK Jr Blvd, Portland, OR 97211</li><li>Southeast Branch located at 4610 SE Belmont St, 2nd floor Portland, OR 97215</li><li>West Branch located at 209 SW 4th Ave, 1st floor Portland, OR 97204</li></ul>Serving the Public, Even During DisastersEveryday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Informationpage.In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Elizabeth McGunnigleEmail:<a href="mailto:elizabeth.mcgunnigle@multco.us" target="_blank">elizabeth.mcgunnigle@multco.us</a>Phone:+1 (971) 9303179Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:6301 - Human Services Investigator

Human Services Investigator - Adult Protective Services (APS)

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$152,615.96 - $244,186.53 AnnualDepartment:Department of County Assets (DCA)Job Type:Regular Non-RepresentedExemption Status:United States of America (Exempt)Closing Date (Open Until Filled if No Date Specified):December 10, 2025 The Opportunity:OverviewMultnomah County's Department of County Assets (DCA) is seeking an experienced and visionaryDeputy Chief Information Officer (Deputy CIO).We are looking for a high-impact IT leader who is deeply committed to organizational excellence and brings a demonstrated ability to successfully navigate organizational evolution from traditional IT structures to modern, agile, service-centric operating models.&nbsp;This is a pivotal senior leadership position, reporting directly to the Chief Information Officer (CIO).TheDeputy CIOwill move beyond traditional IT administration to champion a human-centered, outcome-focused culture. You will oversee a significant scope of responsibility, managing a $12 million budget and a robust portfolio—currently involving 349 annual projects with 140 active at any one time. Your opportunity is to leverage this scale to drive strategic value, evolving the focus from volume to measurable public impact. Your primary mission is to serve as a strategic thought partner and collaborator to our internal Departments, integrating their business needs with our technical capabilities. By aligning technology investments with the operational realities of our partners, you will help the County deliver on its promise to the community. The IT Division operates under a 2025-2028 Digital Strategy founded on principles of Partnership, Innovation, Stewardship, and IT Excellence. We encourage applications from leaders with a civic tech mindset who understand that "delivery is the strategy.”Beyond strategy, the Deputy CIO plays a critical role in strengthening the DCA culture and leading a talented team of five IT managers and approximately 45 staff. This role requires highly effective influencing skills and the strategic capacity to manage complex initiatives while also stepping in to assume full operational responsibility during the CIO's absence.&nbsp;If you are ready to use your strategic planning experience and leadership to guide technology innovation for one of the most diverse and dynamic communities in the region, this is where your work will have the greatest impact. We look forward to welcoming a leader who is passionate about making a difference.Essential Job Functions<ul><li>Cultivate Strategic Partnerships. Position the Portfolio function as the strategic "thought partner" for our Departments. You will work side-by-side with Department leadership to translate their operational needs into technical possibilities. By shaping demand upstream, you ensure that our investments are not just funded requests, but strategic, outcome-focused solutions that directly support the mission-critical needs of our internal partners. </li><li>Lead the Project Management Office to serve as the essential delivery leads for our large-scale efforts, partnering closely with our technical services and digital services teams to enable high-velocity delivery. You will guide the team to navigate the complex IT and County environment—coordinating cross-functional resources and ensuring operational readiness. You will measure success by organizational health and flow, ensuring that initiatives are not just "completed," but successfully landed and adopted. </li><li>Work collaboratively as a member of the IT Senior Management Team, providing ongoing coaching and development for your direct reports and staff. You will manage a team of five IT managers, including one Manager responsible for the IT Project Management Office, and four IT Portfolio Managers. </li><li>Contribute to and manage the development of DCA-wide strategic plans and initiatives, as well as the IT strategic plan and initiatives. You will monitor, measure and communicate status, initiating corrective action when needed to ensure goals and plans align with changing business objectives.&nbsp; </li><li>Evaluate current processes and standards in delivering IT projects across the County and recommend and implement improvements. You will lead formal communication and review of performance with departments to manage customer expectations. </li><li>Contribute to the Information Technology budget process forIT, including providing analysis of data for senior management to make better business decisions. You will also contribute to the annual internal service rate, monthly current year estimate (CYE), capital project and budget process for IT.</li></ul>Core CompetenciesWe're looking for leaders who embody our core values, including:<ul><li>Advancing Fairness and Trust - Proactively dismantling obstacles and ensuring transparent, unbiased processes so that consistent actions and leadership build safety, trust and belonging for all.</li></ul><ul><li>Acting with Integrity - Doing the right thing even if no one is watching. It's your ability to stay truthful, reliable, trustworthy and transparent even in challenging moments.&nbsp;&nbsp;</li></ul><ul><li>Navigating Change - Successfully adapting to a complex, uncertain, and volatile environment by adopting new skills, embracing change as inevitable, and demonstrating emotional resilience while caring for oneself and supporting colleagues.</li></ul><ul><li>Building Relationships - Cultivating mutual respect and understanding with all stakeholders by using self-awareness and emotional empathy to foster social harmony.</li></ul><ul><li>Leadership - Demonstrating an understanding of the County's culture and political nature, leading by example, providing meaningful feedback, and showing respect for others' contributions.</li></ul><ul><li>Creativity and Innovation - Seeking, advocating for, and implementing improved methods, systems, and approaches to meet changing organizational needs, and encouraging new ideas and critical thinking.</li></ul><ul><li>Communication - Clear and timely sharing of essential information to encourage conversation and enable employees, partners, and community members to make informed decisions.</li></ul><ul><li>Learning Agility - Consistent desire and ability to adapt one's skills and knowledge to changing workplace trends, actively seeking information and educating others to resolve problems and improve outcomes.</li></ul><ul><li>Outcomes Oriented- Striving to fulfill commitments, holding oneself accountable for successful outcomes, and describing specific, measurable results.</li></ul>Informational Session: Fireside ChatVirtual Q&amp;A Sessions for Candidates: We are hosting an informational session for potential candidates to learn more about Multnomah County, our department, this position, and the application process.We welcome you to join us via the Google Meet link below to hear more details and ask any questions you may have. You can access the meeting directly through the link, but if you would prefer to receive a specific calendar invitation, please email <a href="mailto:allison.conkling@multco.us" target="_blank">allison.conkling@multco.us</a>.<ul><li>Informational Session: December 3, 2025 from 12 pm - 1 pm<ul><li>Google Meet Link: meet.google.com/met-cdzf-gwe</li><li>Dial-In: (‪US‬)‪+1 541-797-0324‬ PIN: ‪301 575 888#‬</li></ul></li></ul>To QualifyWe will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.Minimum Qualifications/Transferable Skills:<ul><li>Bachelor's degree in a related field, or equivalent related experience</li></ul>AND<ul><li>Six years of complex IT leadership experience, including directly managing large IT teams in a matrixed organizational structure.<ul><li>Four of those years must include direct supervisory experience, including supervising other supervisors.</li></ul></li><li>Proven project management experience with responsibility for multi-year projects, business relationship management, and a comprehensive understanding of technology platforms and architectures, including servers, databases, business applications, and cloud services.</li></ul><ul><li>Experience coaching and mentoring management staff.</li></ul><ul><li>Experience managing and working in a Union (represented) environment.</li></ul><ul><li>Experience communicating complex information clearly and persuasively through presentations to various stakeholders, ranging from staff-level colleagues to external partners and the Board of Commissioners.&nbsp;</li></ul><ul><li>Demonstrated ability to successfully deliver business outcomes, manage acceptable technology/financial risk, and build relationships. Examples include: strategic plans and roadmaps, cross-organizational governance and/or project management processes.</li></ul><ul><li>Strong budget planning, financial management and resource management skills. Examples include: managing departmental, or capital project budgets and resources.</li></ul><ul><li>Experience negotiating complex IT acquisition contracts, soliciting involvement and participation of other management team members.</li></ul><ul><li>Excellent oral and written communication skills, including the ability to explain technology solutions in business terms and influence stakeholders. </li><li>Criminal Justice Information Systems (CJIS) authorization is required prior to the start of this position, which includes a records check and fingerprinting upon acceptance of the employment offer. </li></ul>Preferred Qualifications/Transferable Skills:You do not need to have the following preferred qualifications/transferable skills to qualify. However, we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.<ul><li>Knowledge of the principles and practices of public administration and business management.</li><li>Demonstrated experience managing staff and programs in a complex, political environment.</li><li>Experienced in managing and coordinating over 30 indirect reports.</li><li>Experience guiding organizations through the evolution from project-centric to product or service-centric operating models.</li><li>Demonstrated experience applying Human-Centered Design (HCD) or Agile/Lean principles to high-level portfolio governance and strategic planning in a government or regulated environment.</li><li>Experience applying Modern Service Management (MSM) or ITIL 4 concepts to balance service reliability with responsiveness.</li><li>Demonstrated success using Agile, Lean, or Adaptive Project Management methodologies to manage complex portfolios and improve flow efficiency in a constrained environment. Project Management Professional (PMP) certified.&nbsp;&nbsp;</li><li>Demonstrated success in process implementation and performance measurement.</li></ul>Screening and EvaluationThe Application PacketYour completed application must include the following items:<ul><li>Required completed online application. </li><li>Requiredresume covering relevant experience and education. Be sure your resume includes: name of employer, location, dates of employment, your title, a brief summary of your responsibilities, and the number of teams, managers and staff under your supervision. </li><li>Required cover letter that expands on your resume, addresses why you are interested in this position, and demonstrates how your experience and skill set have prepared you to succeed in this role. </li></ul>Note:The application, resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough, as these materials may be scored and determine your eligibility for an interview.The Selection ProcessFor details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of minimum qualifications: We may do an additional preferred review and/or send out additional supplemental questions to identify those highest qualified.</li></ul><ul><li>Consideration of top candidates: We will consider qualified candidates in order of rank and score from the list of eligible candidates. This may include panel interview(s), a hiring interview, and/or additional testing to determine the best candidates for a position.</li></ul><ul><li>Background check and reference checks: All finalists must pass a thorough CJIS authorized criminal records check and reference check. </li></ul>Our Commitment to Safety, Trust and BelongingMultnomah County is committed to developing, nurturing, and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. We're dedicated to creating a workplace where everyone can reach their full potential, contributing to a more vibrant, equitable, and inclusive community. Learn more by reading our Workforce Equity Strategic Plan and exploring our Core Competencies for all County employees.Additional InformationCompensation and BenefitsMultnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more detailson our website.Equal Pay Law:Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience, education, seniority, training, and/or tenure. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.Location and Schedule<ul><li>Type of Position:This is an at-will executive position that serves at the pleasure of the DCA Director and may be subject to discharge at any time. This salaried executive position is not eligible for overtime. </li><li>Work Location:The official work location is the Multnomah Building, 501 SE Hawthorne Blvd., Suite 400, Portland, OR 97214. </li><li>Telework Schedule: This position is designated for Hybrid Telework. You will be working both remotely (from home) and in person on Tuesdays at the work location. Onsite work is anticipated to be one day per week in the office, as well as ad hoc onsite for required meetings. </li><li>Residency Requirement:All employees must reside in Oregon or Washington. We are unable to sponsor work visas, including H-4, H-1B, F-1 OPT, or STEM OPT.</li></ul>Serving the Public During DisastersAll County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, county employees may ultimately be reassigned from their current position to a role in the emergency response to support the critical needs presented by our communities.In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Allison ConklingEmail:<a href="mailto:allison.conkling@multco.us" target="_blank">allison.conkling@multco.us</a>Phone:+1 (503) 2604572Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:9461 - Deputy Chief Information Officer

Deputy Chief Information Officer (DCIO)

JOB SUMMARY:The Collections Administrative Assistant provides essential administrative and operational support to the Collections department by managing clerical tasks related to past due accounts and reported losses. This entry-level role focuses on accurately processing payments, documenting account activity, assisting with compliance efforts, and ensuring timely, professional communication with members. The position is ideal for someone with strong organizational skills, a member service mindset, and an interest in developing expertise in collections or other financial services.ESSENTIAL FUNCTIONS:<ul><li>Assist in data entry and processing administrative tasks for in the Collections system, such as tracking and posting payments, updating account records, and processing payment proposals from 3rd party agencies.</li><li>Coordinate the imaging, printing, and mailing of required documents.</li><li>Handle and distribute incoming mail to appropriate specialist.</li><li>Support internal team workflows by ensuring timely and consistent follow-up on assigned tasks.</li><li>Maintain compliance with all internal policies, procedures, and applicable regulations (e.g., FDCPA).</li><li>Respond to member and branch inquiries in the group email inbox and escalate unresolved or complex issues to appropriate team members or management.</li><li>Actively participate in ongoing training to develop knowledge of collection strategies, financial products, and regulatory compliance.</li><li>Make outbound calls and receive inbound calls from members and branch staff</li><li>Perform other office duties that support the overall efficiency of the organization, adapting to shifting priorities as they arise.</li></ul>KNOWLEDGE, SKILLS &amp; COMPETENCIES:<ul><li>Strong verbal communication and active listening skills.</li><li>Empathetic, professional, and member service-oriented.</li><li>Basic computer proficiency, including accurate data entry and use of collections software.</li><li>High attention to detail and ability to follow structured processes.</li><li>Adaptable and willing to learn in a fast-paced, team-oriented environment.</li><li>Capable of handling repetitive tasks with consistency and accuracy.</li><li>Committed to maintaining confidentiality and adhering to security policies.</li></ul>QUALIFICATIONS: <ul><li>High School Diploma or equivalent required.</li><li>No prior collections experience necessary.</li></ul>Proven experience in an administrative or clerical role, with a focus on organization, data entry and attention to detail.<ul><li>Basic understanding of financial products and lending terms is a plus.</li><li>Willingness to learn and adhere to debt collection laws and industry best practices</li></ul>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.&nbsp;JobFamilyCollectionsJobFunctionCollectionsPayTypeHourly

115 Jobs in Tualatin, OR, USA