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Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.At Bristol Myers Squibb we are reimagining the future of cell therapy. With our bold ambition, backed by a best-in-the-industry team and long-term commitment, we are leading the way to unlock the full promise of cell therapy as we strive to put more patients on the path to a cure. If you are ready to challenge yourself, accelerate your career, and give new hope to patients, there’s no better place than here at BMS with our Cell Therapy team.BMS is seeking a Manager of Cell Therapy Manufacturing for a manufacturing facility in Devens, MA. The Manager will support the start-up and commercial licensure of the Cell Therapy facility.&nbsp; This manager will be responsible for shifts that cover 24/7 cell therapy operations and will oversee manufacturing associates.Shifts Available:Night Shift: 6pm – 6am, rotating schedule including holidays and weekendsC Shift: Wed - Sat / Th - Sat, 6pm - 6am including holidays and weekendsResponsibilities:<ul><li>Manage the creation, implementation and compliance for all documentation, procedures and policies</li><li>Operate within the requirements of a validated manufacturing systems, plan, assign and oversee daily operational activities associated with assigned areas of responsibility.</li><li>Maintain operating and storage areas that are compliant, efficient, effective and safe.</li><li>Identify strategic and operational issues to prevent deviations and maintain a compliant environment. Lead and manage the development of corrective and preventative actions, deviation responses and investigations.</li><li>Manage implementation and maintenance of appropriate training curricula</li><li>Create an environment of teamwork, open communication, and a sense of urgency. Foster a culture of safety and compliance that embraces safety in the work environment and the safety of the patients by compliance with company procedures and policies, and cGMP requirements.</li><li>Efficiently coordinate, communicate, and provide Operations project information and activities status to Planning, Manufacturing, Quality Assurance / Operations, Global Supply and other associated functions in a timely manner in accordance to schedules and defined implementation timelines</li><li>Oversee operators on daily basis as they:<ul><li>Perform unit operations and support operations described in standard operating procedures and batch records in a safe and GMP compliant manner.</li><li>Complete documentation required by process transfer protocols, validation protocols, standard operating procedures, and batch records.</li><li>Maintain training assignments to ensure the necessary technical skills and knowledge.</li><li>Assist in the setup of manufacturing areas and equipment/fixtures and perform facility and equipment commissioning, qualification and validation activities.</li><li>Writing manufacturing operating procedures that are technically sound, promote effective and efficient operations, and comply with cGMP requirements</li></ul></li><li>Hire, mentor and develop exceptional people: Conduct performance reviews and identify opportunities for career growth for manufacturing associates.</li><li>This position will require shift work, including holidays and weekends.</li><li>This position will require you to work in a clean room environment, with exposure to human blood components and in close proximity to strong magnets.</li></ul>Knowledge and Skills:<ul><li>Advanced ability to accurately and completely understand, follow, interpret and apply global regulatory and cGMP requirements.</li><li>Demonstrated advanced technical writing skills.</li><li>Advanced strategic thinking and problem-solving ability/mentality, technically adept and logical.</li><li>Ability to work independently in a fast-paced team environment, meet deadlines, and prioritize work from multiple projects.</li><li>Advanced ability to communicate and collaborate effectively with peers, senior management and cross-functional peers about task status, roadblocks and needs, locally and globally.</li><li>Advanced mentoring, coaching, influencing, negotiating and personnel interaction skills.</li></ul>Basic Requirements:<ul><li>Bachelors in relevant science or engineering discipline, or equivalent in work experience.</li><li>5+ years of experience in cGMP biologics cell culture manufacturing</li><li>Experience in the following is highly preferred:<ul><li>Cell therapy manufacturing</li><li>Aseptic processing in ISO 5 biosafety cabinets and universal precautions for handling human derived materials in BSL-2 containment areas.</li><li>Cell expansion using incubators and single use bioreactors, Cell washing processes, Cell separation techniques and cryopreservation processes and equipment.</li></ul></li></ul>BMSCART#LI-ONSITEGPS_2025If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Devens - MA - US: $110,810 - $134,281&amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

NIGHT SHIFT: Manager, Cell Therapy Manufacturing in Devens, MA

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Job DescriptionThe Senior Scientist will join the Gene Delivery and Editing Process Development (GDEPD) organization supporting process development, production, and characterization of viral vectors, which are critical to generating BMS’s groundbreaking cell therapies. The candidate will help drive next-generation viral vector platform development and support the advancement of clinical programs.Responsibilities:<ul><li>Design, execute, and troubleshoot downstream development experiments supporting next-generation AAV production</li><li>Identify, onboard, and develop novel downstream technologies in collaboration with internal and external partners</li><li>Lead external manufacture of AAV asset(s) at partner CDMO, including FIH tech transfer, regulatory authoring, and life-cycle support through pivotal process development and manufacturing</li><li>Optimize downstream unit operations and support clinical and commercial scale-up&nbsp;</li></ul><ul><li>Provide experimental design and executional support to team members, mentorship of junior staff</li><li>Craft and articulate experimental, project, and program timelines</li><li>Leverage knowledge of business needs to strategically communicate progress, timelines, and impacts to senior leaders in the organization</li></ul><ul><li>Support cross-functional development efforts e.g. upstream process development, high-throughput process development</li><li>Support research-to-development transition endeavors, including early-stage/pipeline molecular assessment activities</li><li>Support vector attribute science identification initiatives</li></ul><ul><li>Actively participate and support lab maintenance, buildout, and continuous improvement initiatives</li><li>Work independently and within teams to design, execute, and analyze experiments</li><li>Maintain accurate and detailed laboratory notebook and documentation</li><li>Summarize and present data in group meetings and contribute to group discussions and team strategy</li><li>Identify, drive, and champion new initiatives for knowledge management and data warehousing</li></ul><ul><li>Represent GDEPD within cross-functional teams</li><li>Act as vector PD lead on CMC teams</li><li>Support tech transfer and on-going activities with external collaborators and service providers (CDMOs, CROs) including serving as primary point-of-contact</li><li>Author technical reports and study memos</li><li>Publish in peer reviewed journals, present at conferences, interface with broader industry</li></ul>Basic Qualifications:<ul><li>Degree in biological or chemical engineering, biochemistry, or bio-related field with 5+ years of relevant industry experience; title/compensation will ultimately be commensurate with education, experience, and skillset</li><li>End-to-End downstream subject matter expert</li><li>Subject matter expert in process development</li><li>Expertise in viral vector process development</li><li>Expertise in tech transfer and GMP manufacturing</li><li>Knowledge of late-stage PD activities (e.g. PC, PPQ)</li><li>Working knowledge of scale up parameters for downstream operations</li><li>Proven ability to design experiments with DoE approaches, execute DoE designs and interpret the results</li><li>Independently motivated with ability to work in cross-functional teams</li><li>Able to manage and mentor as many as 3 direct reports</li><li>Experience interfacing with contract manufacturing and development organizations</li><li>Ability to communicate clearly and concisely through oral presentation and technical writing</li><li>Ability to leverage literature, internal and external resources to solve problems</li><li>Desire to identify and advance the cutting edge</li><li>Possess a growth mindset and the ability to thrive in a fast-paced, highly collaborative environment</li><li>Experience giving presentations at industry conferences</li><li>Experience with processes intensification and process analytical technologies (PAT)</li><li>Experience establishing and industry (e.g. vendor) and/or academic collaborations</li></ul>Preferred Qualifications:<ul><li>Experience in the development of viral vectors (e.g. adeno-, retro-, lenti-), including successful transfer for GMP manufacturing</li><li>Expertise in late-stage biologics PD</li><li>Working knowledge of regulatory affairs as they relate to biologics and ATMPs</li><li>Working knowledge of upstream process development</li><li>Track record of intellectual property generation</li><li>Record of external publication</li><li>Experience with process modeling, mechanistic modeling, and statistical interpretation of results</li><li>Experience with data pipelines and knowledge management</li><li>Experience with single-use technologies</li><li>Experience with late-stage development</li><li>Graduate degree in biotech / bio or chem engineering field (i.e. MS or PhD)</li></ul>Additional Job Requirements:&nbsp;&nbsp; Position Handles Hazardous MaterialsIf you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Seattle - WA: $124,190 - $150,483&amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Senior Scientist, Gene Delivery and Editing Process Development

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Summary: This role focuses on building and maintaining strategic partnerships with Pharmacy Benefit Managers (PBMs), Group Purchasing Organizations (GPOs) and Payers to ensure optimal formulary access, coverage, and reimbursement for our product portfolio. The National Account Director is responsible for leading all related contract negotiations and managing relationships at the executive level.Responsibilities:<ul><li>Strategic account management:&nbsp;Develop and execute comprehensive, multi-year account plans for Zinc/CVS Caremark to achieve market access goals.</li><li>Relationship building:&nbsp;Serve as the primary point of contact and build strong, high-level relationships with key PBM/GPO/Payer stakeholders, including C-suite executives, pharmacy directors, and formulary decision-makers.</li><li>Contract negotiation:&nbsp;Lead complex contract negotiations with internal and external stakeholders to secure optimal formulary placement, maximize gross-to-net revenue, and manage rebate performance.</li><li>Value proposition communication:&nbsp;Deliver clear and compelling clinical and economic value propositions to key account stakeholders, demonstrating how the company's products benefit their member populations.</li><li>Cross-functional collaboration:&nbsp;Work closely with internal teams, including other Market Access colleagues which includes Contracting, Pricing, Access Strategy, Legal, Sales and Medical Affairs, to align strategies and execute plans effectively.</li><li>Market intelligence:&nbsp;Continuously monitor the evolving PBM, GPO and managed care landscape, analyzing market trends, competitor activities, and policy changes that could impact market access.</li><li>Performance monitoring:&nbsp;Analyze contracted product performance, conduct quarterly business reviews with account partners, and report key metrics to senior management.</li><li>Pull-through strategy:&nbsp;Collaborate with field and national sales teams to ensure effective implementation and "pull-through" of access-driving strategies with affiliated accounts.&nbsp;</li><li>Artificial Intelligence (AI): Understand and incorporate AI in all aspects of the role to ensure timely dissemination of information and to streamline both internal and external capabilities.</li></ul>Qualifications:<ul><li>Education:&nbsp;A Bachelor's degree is required, while an MBA or advanced degree in a related field is often preferred.</li><li>Experience:&nbsp;A minimum of 10-15 years of experience in the pharmaceutical or biotech industry, with at least 5-10 years in a managed markets or national accounts role focused on PBMs.</li><li>PBM/GPO/Payer relationships:&nbsp;Extensive, established relationships and a proven track record of successfully negotiating with the major accounts.</li><li>Market access knowledge:&nbsp;In-depth understanding of the U.S. healthcare landscape, including the roles of PBMs/GPOs, managed care organizations, and government payers.</li><li>Skills:&nbsp;Strong business acumen, analytical abilities, strategic thinking, and exceptional negotiation and presentation skills.</li><li>Travel:&nbsp;Ability to travel frequently, often up to 50-65% of the time, to attend meetings and engage with key accounts.&nbsp;</li></ul>#LI-FieldIf you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Field - United States - US: $216,620 - $262,496&amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Director, Commercial - Zinc/CVS

ResponsibilitiesHowmet Engines is a world-class producer of aero engine and industrial gas turbine components, including airfoils, rings, disks and forgings. We excel in vacuum melted superalloys, machining, performance coatings and hot isostatic pressing for high performance parts that enable the next generation of quieter, more fuel-efficient aero engines and cleaner power generation. Howmet Dover Casting is a world-class supplier of complex, investment-cast turbine airfoils and other components for the aircraft engine and industrial gas turbine industries. Howmet Dover Alloy is a world-class supplier of vacuum and air-melted nickel- and cobalt-based superalloys to aerospace, gas turbine, medical and other high-technology industrial markets.Howmet Aerospace is currently looking a&nbsp;Monoshell Operator&nbsp;to join our&nbsp;Dover Casting&nbsp;group in&nbsp;Dover, New Jersey.&nbsp;The work hours for this position will be on Midnight Shift 10PM-630AM .Training will be on first shift Monday - Friday 6AM-2:30PM.New Hire Starting Hourly Rate: $24.79; After 12 Months:&nbsp;$27.35Position will receive an hourly "shift premium" while assigned to an off-shiftAlong with your pay, our company provides you with a comprehensive package of benefits that is competitive with other leading companies. Some of our benefits include: Paid vacation each year, based on length of service; 13 paid holidays per year; 401(k) Retirement Savings Plan, company may match a percentage of your pre-tax contributions; Employer contribution to your Retirement Savings Plan account each pay period; Medical/Prescription Drug/Dental/Vision benefits offered upon hire; Employee Life Insurance, Employee Assistance Program (EAP), Tuition Assistance Program; Free fitness center membership.JOB SUMMARYThe monoshell operator monitors the operation of the dipping robot, ensuring all molds are dipped according to specifications.&nbsp;ENVIRONMENTAL HEALTH &amp; SAFETY RESPONSIBILITIES<ul> <li>Expected to assist in the implementation of EHS Values and policy statements and accompanying principals.</li> <li>Comply with all department, facility, corporate and regulatory EHS regulations.</li> <li>Wear all required personal protective equipment (PPE).</li> <li>Report all job related illness and injuries (Per Employee Handbook).</li> <li>Report all safety, health and environmental concerns to your supervisor in a timely manner.</li> <li>Attend all EHS training.</li></ul>ESSENTIAL JOB FUNCTIONS<ul> <li>Monitors operation of dipping robot.</li> <li>Operates teach/controls for robot movements that are not covered by a predetermined program.</li> <li>Maintains quality of dip coats by measuring viscosity, plate weights, and temperature.</li> <li>Monitors temperature and humidity charts and reports discrepancies.</li> <li>Insures that good dipping quality is maintained and that dip coat and sand coverage&nbsp;&nbsp; is adequate.</li> <li>Performs face coat, secondary, and backup dipping operations on large and small molds in accordance with engineering instructions.</li> <li>Manufactures dip coats, binders, and other solutions according to written specifications or formulas.</li> <li>Records dips manufactured, type of dips, and dates, times, and lot numbers of material used.</li> <li>Gels and discards old dips according to instructions.</li> <li>Performs functions of a foundry worker at times</li> <li>Performs minor machine maintenance as assigned by supervision.</li> <li>Must meet Export Control Regulations (ITAR)</li></ul>PHYSICAL DEMANDS / EQUIPMENT USED<ul> <li>Requires occasional lifting of up to 25 pounds.</li> <li>Equipment used includes robots, sanders, pumps and conveyors</li></ul>DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.QualificationsBASIC QUALIFICATIONS<ul> <li>This position entails access to export-controlled items and employment offers are conditioned upon an applicant's ability to lawfully obtain access to such items.</li> <li>Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.</li> <li>No relocation benefit is offered for this position. Candidates residing within a 50 miles radius of Dover NJ will only be considered.&nbsp;</li> <li>High School Diploma or GED from an accredited institution.</li></ul>About us﻿Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at&nbsp;<a href="https://www.howmet.com/esg-report/" target="_blank">www.howmet.com/esg-report</a>. Follow: <a href="https://www.linkedin.com/company/howmet-aerospace" target="_blank">LinkedIn</a>, <a href="https://twitter.com/howmetaerospace" target="_blank">Twitter</a>, <a href="https://www.instagram.com/howmetaerospace/" target="_blank">Instagram</a>, <a href="https://www.facebook.com/Howmetaerospace/" target="_blank">Facebook</a>, and <a href="https://www.youtube.com/howmetaerospace" target="_blank">YouTube</a>. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email&nbsp;<a href="mailto:TalentAcquisitionCoE_Howmet@howmet.com" target="_blank">TalentAcquisitionCoE_Howmet@howmet.com</a> AboutThe Howmet engines business produces world-class aerospace engine components, including investment castings, fasteners, rings and forgings. Our vacuum melted superalloys, machining, performance coatings and hot isostatic pressing for high performance parts enable the next generation of quieter, cleaner and more fuel-efficient aerospace engines. Able to supply more than 90% of structural and rotating aerospace engine components.

Howmet Aerospace

Production Worker (Monoshell Operator I - 3rd Shift)

ResponsibilitiesHowmet Engines is a world-class producer of aero engine and industrial gas turbine components, including airfoils, rings, disks and forgings. We excel in vacuum melted superalloys, machining, performance coatings and hot isostatic pressing for high performance parts that enable the next generation of quieter, more fuel-efficient aero engines and cleaner power generation. Howmet Dover Casting is a world-class supplier of complex, investment-cast turbine airfoils and other components for the aircraft engine and industrial gas turbine industries. Howmet Dover Alloy is a world-class supplier of vacuum and air-melted nickel- and cobalt-based superalloys to aerospace, gas turbine, medical and other high-technology industrial markets.Along with your pay, our company provides you with a comprehensive package of benefits that is competitive with other leading companies. Some of our benefits include: Paid vacation each year, based on length of service; 13 paid holidays per year; 401(k) Retirement Savings Plan, company may match a percentage of your pre-tax contributions; Employer contribution to your Retirement Savings Plan account each pay period; Medical/Prescription Drug/Dental/Vision benefits offered upon hire; Employee Life Insurance, Employee Assistance Program (EAP), Tuition Assistance Program; Free fitness center membership; Shift premium.Anticipated Pay Range: $77K-95K per year &nbsp;&nbsp;*Pay rates within this range are determined based on various factors including experience, education, certifications, etc.JOB SUMMARYHowmet Engines is the number one global market position in aero engine and industrial gas turbine airfoils —and we are a world-class producer of structural aero engine components.&nbsp; We excel in additive manufacturing technologies, vacuum melted alloys, machining, performance coatings and hot isostatic pressing for high performance parts that enable the next generation of more fuel-efficient aero engines and cleaner power generation.Howmet Engines is seeking a Process Engineer, for our Superalloy Facility located at Dover, NJ. The Process Engineer supports the business through process control and improvement initiatives, assumes responsibility for the integrity of assigned process, supports cliental, creates process specific activity instructions as well as implements strategies to improve effectiveness.JOB RESPONSIBILITIES &amp; SPECIFICATIONSThe Process Engineer offers the opportunity to become a vital member of a high profile, high energy, Superalloy production unit created within a well-established, respected company with decades of industry leading manufacturing performance. As a Process Engineer at Howmet Dover Alloy some of the job responsibilities may include but are not limited to;<ul><li>Comply with all department, facility, corporate and regulatory Environmental, Health &amp; Safety (EHS) regulations as well as manage existing or new EHS program(s) across the business as assigned.&nbsp;</li><li>Expected to assist in the implementation of Arconic’s’ value and policy statement, accompanying its principles.&nbsp;</li><li>Effectively use writing and verbal skills to communicate processing concepts to customers, operating personnel, other company departments, technical staff and upper level management;</li><li>Monitor and react to trends in the Superalloy chemistries manufactured at AHDA with the goal of controlling ranges to provide a consistent product that meets the expectations of our internal and external customers.</li><li>Develop and implement processing techniques for a broad range of Superalloys.</li><li>Trains Operators and other employees in problem solving methodology, 5S, and other improvement tools.&nbsp;</li><li>Participate in activities to drive improvements for critical performance metrics such as process yields, scrap loss, equipment utilization, operating costs, etc.</li><li>Review, disposition and provide instructions for non-conforming materials in order to reclaim.</li><li>Perform root cause and corrective action investigations to identify the origin of a process failure and institute preventative measures to eliminate a reoccurrence.</li></ul>BASIC QUALIFICATIONS<ul><li>This position is subject to the International Traffic in Arms Regulations (ITAR) which requires US person status. ITAR defines U.S. person as an US Citizen, US Permanent Resident (Green Card Holder).&nbsp;</li><li>Verification of Employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.&nbsp;</li><li>Bachelor’s degree in Ceramics, Metallurgical, Materials, Mechanical or Industrial Engineering from an accredited institution.</li><li>The Process Engineering position is a first shift position and the role will require a minor amount of travel (10% - 15%) depending on active projects.</li></ul>PREFERRED QUALIFICATION.&nbsp;<ul><li>Possess strong problem solving and troubleshooting skills for supporting all aspects of the engineering infrastructure</li><li>Ability to work and interact effectively in a fast-paced, cross-functional team atmosphere.</li><li>Knowledge of Six Sigma, Lean Manufacturing &amp; ABS as well as statistical analysis methods is ideal.</li><li>Intermediate to advanced skill level in Microsoft Word, Excel, Access, and Outlook.&nbsp;</li><li>Experience in investment casting and/or the manufacture of Ni- and Co- based Superalloys.</li><li>Experience in Gas Turbine Industry is a plus.</li></ul>QualificationsBASIC QUALIFICATIONS<ul><li>This position is subject to the International Traffic in Arms Regulations (ITAR) which requires US person status. ITAR defines U.S. person as an US Citizen, US Permanent Resident (Green Card Holder).&nbsp;</li><li>Verification of Employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.&nbsp;</li><li>Bachelor’s degree in Ceramics, Metallurgical, Materials, Mechanical or Industrial Engineering from an accredited institution.</li><li>The Process Engineering position is a first shift position and the role will require a minor amount of travel (10% - 15%) depending on active projects.</li></ul>PREFERRED QUALIFICATION.&nbsp;<ul><li>Possess strong problem solving and troubleshooting skills for supporting all aspects of the engineering infrastructure</li><li>Ability to work and interact effectively in a fast-paced, cross-functional team atmosphere.</li><li>Knowledge of Six Sigma, Lean Manufacturing &amp; ABS as well as statistical analysis methods is ideal.</li><li>Intermediate to advanced skill level in Microsoft Word, Excel, Access, and Outlook.&nbsp;</li><li>Experience in investment casting and/or the manufacture of Ni- and Co- based Superalloys.</li><li>Experience in Gas Turbine Industry is a plus.</li></ul>About us﻿Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at&nbsp;<a href="https://www.howmet.com/esg-report/" target="_blank">www.howmet.com/esg-report</a>. Follow: <a href="https://www.linkedin.com/company/howmet-aerospace" target="_blank">LinkedIn</a>, <a href="https://twitter.com/howmetaerospace" target="_blank">Twitter</a>, <a href="https://www.instagram.com/howmetaerospace/" target="_blank">Instagram</a>, <a href="https://www.facebook.com/Howmetaerospace/" target="_blank">Facebook</a>, and <a href="https://www.youtube.com/howmetaerospace" target="_blank">YouTube</a>. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email&nbsp;<a href="mailto:TalentAcquisitionCoE_Howmet@howmet.com" target="_blank">TalentAcquisitionCoE_Howmet@howmet.com</a>

Process Engineer

As an Admissions Advisor for a certified Great Place to Work, you will guide prospective students on their path towards a career in healthcare. In doing so, you will help them change not only their own lives, but also those of the patients in their care. You will be a prospective student’s first connection at American Career College, and you will support them through the application and enrollment process.How you can impact:<ul><li>Advise and enroll qualified applicants into programs of study that are beneficial to the students’ career objectives and academic needs in an efficient and supportive manner.&nbsp;</li><li>Build relationships with prospective students primarily through phone and email communications.&nbsp;</li><li>Prioritize the university’s philosophy of truly caring about students.&nbsp;&nbsp;</li><li>Treat prospective and enrolled students with professionalism and respect.&nbsp;</li><li>Establish a strong and up to date understanding about specific programs, program objectives, enrollment process, requirements, and content offered by the university to make a complete and factual presentation to prospective students and other interested parties.</li></ul>Your experience includes:&nbsp;&nbsp;<ul><li>Experience in marketing or related environment preferred.</li><li>Experience with MS Office.&nbsp;</li><li>Experience with data entry and multi-line phone aptitude.&nbsp;</li><li>Experience with reception and telephone techniques.</li></ul>Education:<ul><li>High school graduate or equivalent required.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at American Career College. For more than 40 years American Career College has had the privilege of educating students seeking careers in healthcare—guiding them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.American Career College is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

American Career College

Admissions Advisor

As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Service Advisor

The AutoNation Experienced Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer.<h2>What are the requirements?</h2><ul><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity</li><li>Over 1 year automotive sales experience</li><li>Proven ability to exceed established automotive sales and customer service goals</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up, and follow-up again, with customers</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>High school diploma or equivalent</li></ul><h2>&nbsp; Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li><li>You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.</li><li>We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.</li><li>How will I be paid? Will I receive training?</li><li>As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!</li><li>Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build&nbsp;your book of business and close deals like the expert you already are.</li></ul>This is a commission based role, ranging from $4k - $10k a month.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Retail Associate - BMW Carlsbad

mSell with Confidence. Grow with AutoNation.AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.Why You’ll Love Working Here:<ul><li>Competitive benefits</li><li>Career paths into finance, management, and beyond</li><li>A culture built on trust, transparency, and teamwork</li></ul>What We’re Looking For:<ul><li>Strong communication and interpersonal skills</li><li>A desire to help people and exceed expectations</li><li>Sales or customer service experience preferred</li></ul>Apply now and start building a career with purpose and potential.<h2>What are the requirements?</h2><ul><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity</li><li>Over 1 year automotive sales experience</li><li>Proven ability to exceed established automotive sales and customer service goals</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up, and follow-up again, with customers</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>High school diploma or equivalent</li></ul><h2>&nbsp; Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li><li>You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.</li><li>We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.</li><li>How will I be paid? Will I receive training?</li><li>As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!</li><li>Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build&nbsp;your book of business and close deals like the expert you already are.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Retail Associate - AutoNation USA Denton

The Service Loyalty Coordinator makes outbound service calls, establishes relationships with the customers and schedules appointments for the Service Department.<h2>What are the day-to-day responsibilities?</h2><ul><li>Ask the customer qualifying questions to uncover needs and directs calls appropriately</li><li>Ensures that service consultants receive messages promptly</li><li>Make service appointments if service consultants are unavailable, route appointment information to the appropriate service consultant</li><li>Provide reporting to dealership management</li><li>Collect retail charges from the customer in cash, check or authorized charge account</li><li>Provide customers with the proper change and/or receipt</li><li>Properly process and document charge purchases according to the policies established by the Controller</li><li>Close all internal repair orders promptly and route to Billing Clerk for processing</li><li>File accounting copies of repair orders and parts tickets, file hard copies of repair orders in customer service files</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School Diploma or Equivalent</li><li>One year certificate from college or technical school, or three to six months related experience and/or training, or or equivalent combination of education and experience</li><li>Ability to read, write, add, subtract, divide and comprehend written instructions and information</li><li>6-12 months previous work experience (preferred)</li><li>Demonstrated customer service skills</li><li>Demonstrated communication and interpersonal skills</li><li>Previous industry experience (preferred)</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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