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Overview

At OnPoint Community Credit Union, we’re dedicated to making our members’ financial dreams a reality. We’re also devoted to being a fabulous place to work. As Branch Manager, you will play a key role in both of these efforts. Our branches are the heartbeat of the credit union and are the company’s largest and fastest growing group. We’ll count on you to coach and motivate branch staff to achieve the sales and service goals that will benefit our members. We value your excellent communication skills, consumer lending and sales/marketing skills. We invite you to learn more about OnPoint and look forward to having you as part of our leadership team.

Responsibilities

• Maintains overall responsibility for branch sales and service levels. Develops an effective sales culture utilizing daily, weekly, and monthly sales management tools, processes and techniques.
• Leads, coaches, develops, supports, and motivates all branch staff to achieve sales, service, and operational goals.
• Ensures branch staff is in compliance with policies, procedures, and any other Credit Union requirements.
• Administers the budget to goals, ensuring deposit and loan growth, income/expense, loss prevention and salary expense management.
• Demonstrates appropriate lending skills in approving loans by adhering to Credit Union lending guidelines and reinforcing quality lending practices; exercises good analytical skills, judgment and decision-making in lending and in the supervision of lenders.
• Actively promotes teamwork by working closely with the Assistant Branch Manager and Branch Operational Supervisor to ensure support and consistent communication of policies, procedures and sales/service objectives.
• Ensure staff development is available in all areas; sales, service, policies and procedures, product knowledge, operations and compliance. Recognizes leadership qualities and cultivates supervisory candidates.

Knowledge, Skills & Abilities

• Highly developed customer service and sales management skills.
• Excellent written and oral skills.
• Proven leadership and management abilities.
• Ability to lead as well as work effectively on a team. Demonstrate strong interpersonal communication skills.
• Ability to be self-directed and function under limited supervision.

Job Qualifications

• Four year college degree in business or equivalent experience.
• Minimum of eight years branch banking or equivalent experience strongly preferred.
• Extensive consumer lending experience required.
• Proven sales and marketing experience required.
• NMLS registration required.

At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.

We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.

JobFamily

Retail Delivery

JobFunction

Retail Delivery

PayType

Hourly