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Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.Please note that we do not offer visa sponsorship for this position.<h4>Role Summary</h4>The Life Insurance Application Operations Internship is designed to provide students and recent graduates with hands-on experience in every phase of the life insurance application process. Interns will rotate through various operational functions, gaining a deep understanding of how applications are processed, policies are issued, and customer needs are met efficiently. This program offers a unique opportunity to learn how life insurance operations support the overall success of the business.Interns will engage in activities that encompass the full process of a life insurance application, from submission and underwriting to policy issuance. By the end of the internship, participants will have a holistic view of how operations drive successful outcomes for both the company and its clients.This position currently offers an onsite work schedule, with the expectation that you are in the office four days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday. The work schedule type and core days are subject to change with advance notification and manager discretion.<h4>Essential Duties and Responsibilities</h4><ul><li>Application Intake: Assist with receiving and reviewing incoming life insurance applications, ensuring all required documentation is accurate and complete.</li><li>Data Entry &amp; Verification: Input application data into company systems and verify accuracy of information against submitted documents.</li><li>Underwriting Support: Collaborate with underwriting teams to facilitate the review of applications, providing operational support by organizing documents, communicating requirements, and tracking case statuses.</li><li>Risk Assessment Coordination: Learn about the underwriting process, including medical reviews, financial evaluations, and risk assessment procedures, supporting the team in gathering necessary client information.</li><li>Policy Administration: Support policy setup once an application is approved, including final documentation, policy creation, and the issuance of certificates to clients.</li><li>Client Communication: Communicate with applicants, agents, and internal teams to provide status updates, request additional information, and address inquiries related to the application process.</li><li>Process Improvement Initiatives: Participate in projects aimed at enhancing operational efficiency, streamlining processes, and improving client experience across the entire application lifecycle.</li><li>Data Analysis and Reporting: Assist in tracking key performance indicators (KPIs) related to application processing times, accuracy, and customer satisfaction, contributing to data-driven decision-making.</li></ul><h4>Minimum Qualifications</h4><ul><li>Currently pursuing or recently completed a degree in Business Administration, Insurance, Finance, Operations, or a related field.</li><li>Strong attention to detail and accuracy in data handling.</li><li>Excellent communication skills, with a client-focused approach.</li><li>Ability to work collaboratively in a fast-paced environment.</li><li>Analytical thinking and problem-solving abilities.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); familiarity with insurance or CRM software is a plus.</li><li>Interest in learning about life insurance and the operational processes that support it.</li></ul>HOW YOU SHOW UP:<ul><li>Empathy: Displaying compassion, active listening, and a supportive attitude when interacting with clients or colleagues in complex situations.</li><li>Organizational Skills: Keeping track of multiple applications, deadlines, and communications without letting details slip through the cracks, prioritizing tasks effectively</li><li>Curiosity and a Desire to Learn: Asking questions, seeking to understand the “why” behind tasks, and being genuinely interested in how the life insurance business functions.</li><li>Attention to Detail: Being thorough and precise in completing tasks, double-checking work, and ensuring accuracy in client and policy information.</li><li>Integrity: Maintaining confidentiality, adhering to company protocols, and acting ethically in all interactions.</li><li>Adaptability: Being open to shifting priorities, quickly learning new systems or tasks, and remaining composed in unfamiliar or dynamic situations.</li><li>Resilience: Showing perseverance when faced with difficulties, maintaining a positive attitude during busy times, and recovering quickly from mistakes or obstacles.</li><li>Strong Work Ethic: Interns with a strong work ethic will contribute positively to the team and help ensure operational efficiency.</li><li>Strong Communication Skills: Communicating clearly and professionally with both internal teams and clients, ensuring information is conveyed accurately and in a timely manner.</li><li>Self-Motivation and Initiative: Taking initiative, being reliable in completing tasks on time, and going above and beyond in delivering quality work.</li><li>Problem-Solving Ability: Analyzing situations, proposing practical solutions, and contributing ideas for process improvements or service enhancements.</li><li>Collaboration and Teamwork: Being cooperative, respectful, supportive, and open to the ideas of others while working on group projects or when assisting colleagues.</li><li>Patience: Remaining calm and composed when faced with challenging tasks or interactions, taking the time to ensure things are done correctly.</li><li>Self-Motivation: Proactively seeking tasks, managing time effectively, and completing projects without needing continual reminders or oversight.</li></ul><h4>Program Highlights</h4><ul><li>10-week paid internship with formal orientation and onboarding</li><li>Networking opportunities with peers and leaders throughout the summer</li><li>Cross-Departmental group project focused on an enterprise-wide solution presented at company-wide event</li><li>Presentation skills coaching sessions</li><li>Learning opportunities throughout program</li><li>Access to mentors (former program participants)</li></ul>Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.Hourly Pay Range$19—$28 USDNational Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.<a href="https://www.nationallife.com/Social-Media-Policy" target="_blank">Social Media Policy</a><a href="https://www.nationallife.com/Privacy-Legal-Information" target="_blank">Site Disclosure and Privacy Policy</a>National Life Group1 National Life DrMontpelier, VT 05604

National Life Group

Operations Intern - Summer 2026

Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.Internal Audit Supplemental SupportPlease note that we do not offer visa sponsorship for this position.As a member of NLG Audit, you are part of a diverse and dynamic team of accounting, audit, IT and life insurance professionals. You will gain a foundational understanding of the Audit process, including risk assessment, internal control identification and testing techniques. Our team works across all levels and functions in the organization to ensure the integrity of the financial statements and company processes.RESPONSIBILITIES: Specific task to be performed throughout the summer include:Perform control testwork as part of the Model Audit Rule Program (MAR). You will execute test plans of key controls through inquiry, observation, examination, and/or re-performance under the supervision of the MAR team. This will include obtain the appropriate control documentation and documenting test results according to Internal Audit testing standards.Perform Direct Assistance work for NLG’s financial auditor’s (PwC) – You will be responsible for executing an audit program. This will include obtaining the data from the applicable administrative and financial system and perform procedures to ensure the completeness and accuracy of the data as noted in the audit program.Assist the Internal Audit Department in performing risk and control analysis on various business processes. You will be responsible for setting up meetings with departments, updating the documentation, helping to analyze risk and risk conclusions, mapping risks to the appropriate controls, and reviewing controls to ensure that they are meeting applicable standards.QUALIFICATIONS: <ul><li>Strong interpersonal skills</li><li>Highly motivated and self-directed</li><li>Able to work independently within established timeframes</li><li>Ability to think strategically and respond tactically in a dynamic environment</li><li>Well organized and able to handle multiple priorities at one time</li></ul>HOW YOU SHOW UP: The most important trait you must possess is intellectual curiosity. We want you to learn as much as possible, and the best ways for you to do that is to keep asking the “why” questions and knowledge seeker. In addition, we expect professionalism, a proactive approach to the position, excellent organization skills, ability to manage multiple assignments, and strong written and communication skills.Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.Hourly Pay Range$14—$20 USDNational Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.<a href="https://www.nationallife.com/Social-Media-Policy" target="_blank">Social Media Policy</a><a href="https://www.nationallife.com/Privacy-Legal-Information" target="_blank">Site Disclosure and Privacy Policy</a>National Life Group1 National Life DrMontpelier, VT 05604

Internal Audit Supplemental Support

Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.VP, Corporate DevelopmentPlease note that we do not offer visa sponsorship for this position.Role SummaryThe Corporate Development area goals are to source capital efficiently and support the effective management of capital. The incumbent will be a thought partner to the Head of Capital Management in identifying, evaluating, and selecting reinsurance/M&amp;A opportunities and actions. The incumbent is expected to have or to develop knowledge of NLG’s current and past life and annuity products. This position requires strong organizational skills, attention to detail, and the ability to build strong relationships across the organization. This position reports to Head of Capital Management.Essential Duties and Responsibilities<ul><li>Deal Sourcing and Evaluation: Build and maintain a pipeline of potential targets, strategic partnerships, and reinsurance opportunities through proactive efforts and inbound interest.</li></ul><ul><li>Transaction Execution: Manage the entire reinsurance/M&amp;A lifecycle, from sourcing and due diligence to valuation, negotiation, and final integration.</li></ul><ul><li>Financial and Market Analysis: Develop sophisticated financial models and perform market analyses to support investment decisions and validate business cases.</li></ul><ul><li>Cross-Functional Leadership: Lead and coordinate teams from finance, legal, operations, and other departments throughout the deal process.</li></ul><ul><li>Stakeholder Management: Act as a key liaison and build relationships with external partners, investment bankers, advisors, and investors.</li></ul><ul><li>Reporting and Presentation: Prepare and present detailed business cases, investment memos, and board-level reports to senior leadership.</li></ul><ul><li>Strategic Planning: Identify industry trends, competitive landscapes, and new growth opportunities to support long-term strategy.</li></ul>Qualifications and skills<ul><li>Bachelor's degree in finance, business, economics, or a related field is required.</li></ul><ul><li>Experience: 16+ years of relevant experience in the insurance industry, with 5+ years of relevant experience in corporate development, reinsurance, investment banking, private equity, consulting, or a related transactional role within the insurance industry.</li></ul><ul><li>Insurance Knowledge: Significant knowledge of life insurance, annuities, retirement products, or other relevant insurance lines.</li></ul><ul><li>Technical Skills: Proficiency in financial modeling, valuation, and due diligence are essential. Actuarial experience is a plus. Working knowledge of insurance company’s U.S. Statutory, U.S. GAAP, U.S. Tax and other solvency financial statements.</li></ul><ul><li>Leadership and Communication: Proven ability to lead teams, build relationships, and communicate complex information clearly to senior executives.</li></ul>Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.Salary Pay Range$225,000—$330,000 USDNational Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.<a href="https://www.nationallife.com/Social-Media-Policy" target="_blank">Social Media Policy</a><a href="https://www.nationallife.com/Privacy-Legal-Information" target="_blank">Site Disclosure and Privacy Policy</a>National Life Group1 National Life DrMontpelier, VT 05604

VP, Corporate Development

Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.Please note that we do not offer visa sponsorship for this position.Role Summary Teammates in the Inbound Payment Center use a variety of systems to process client premium payments and refunds. Using several computer programs, Representatives update banking information, apply payments or refunds to policies, and make requested changes to service a client’s premium payments. This department requires strong communicators (via phone, email, and paper mailings) and accurate typists especially on 10-key numeric typing. A typical work week includes processing payments within Mainframe (Traditional Life Insurance and Vantage), OnBase, banking websites (such as Clear Tran and the Bank User Interface). Representatives are asked to research issues, assess any errors, determine and complete the proper course of correction when errors are made, and communicate findings to agents, clients, and/or internal customers. Members of this department work closely with internal customers in the Call Center, Document Management Systems, New Business, Underwriting, Contract Change, Contract &amp; Licensing, Title, Outbound Payment Center (Disbursements &amp; Taxes), and various other areas of the company.Successful Representatives demonstrate a strong work ethic and ability to work independently in a fast-paced environment with a high degree of accuracy.This position currently offers an onsite work schedule, with the expectation that you are in the office four (4) days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday. The work schedule type and core days are subject to change with advance notification and manager discretion.Essential Duties and Responsibilities<ul><li>Accurately work to apply payments to customer policies and when needed, take additional steps required with timely follow-through.</li><li>Research customer requests to ensure proper documentation and procedural protocols are followed.</li><li>Exemplary communication with internal and external customers – friendly phone demeanor.</li><li>Using various reports, monitor and track individual activities to ensure all accounts are balanced, cleared, and audit-ready.</li><li>Assist leaders with problem resolution on difficult (escalated) cases, including research, making recommendations, and follow-through with clients, agents, and/or colleagues.</li><li>Document procedures and communicate with teammates when you need assistance with a task assigned to you.</li><li>Assist with Quality Assurance reviews</li><li>Be a team player – assisting with projects and special assignments, as requested.</li></ul>Minimum Qualifications<ul><li>1-2 years of related experience in data processing or industry-related experience preferred</li><li>Proficient in MS Office Suite (Word, Excel, Outlook)</li><li>Well-organized in a complex digital environment while working multiple cases at once; Comfortable toggling between multiple programs and screens</li><li>Excellent, clear verbal and written communication skills</li><li>Strong time management skills and able to meet established deadlines</li><li>Thrives in a fast-paced environment</li><li>Exemplary attention to detail</li><li>Maintains confidentiality and professionalism in all settings</li><li>Background check and fingerprinting required for this position</li><li>Overtime work may be required, and may be requested on short notice</li></ul>Benefits<ul><li>Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the <a href="https://www.nationallife.com/docs/digital/nl-people-center/Benefits.html" target="_blank">BENEFITS of a Career at National Life</a>!</li></ul>Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.Hourly Pay Range$17—$26 USDNational Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.<a href="https://www.nationallife.com/Social-Media-Policy" target="_blank">Social Media Policy</a><a href="https://www.nationallife.com/Privacy-Legal-Information" target="_blank">Site Disclosure and Privacy Policy</a>National Life Group1 National Life DrMontpelier, VT 05604

Payment Center Technician

Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.Journeyman Maintenance TechnicianPlease note that we do not offer visa sponsorship for this position.Summary This position performs maintenance work to equipment, buildings and grounds at a professional level. Duties involve seasonal exterior maintenance, interior maintenance, welding, basic mechanic work, landscaping and equipment operation. Work is performed with other team members under the supervision of a Team Lead and the Operations &amp; Maintenance Manager, and under the general direction of the Head of Facilities.Responsibilities<ul><li>Equipment Maintenance – assist other team members with basic mechanical repair on all maintenance equipment, including company trucks, tractors and bucket loader. Assist with organization and scheduling of routine and preventative maintenance on equipment.</li><li>Property Maintenance (winter season) – snow removal on 10 acres of roads, drives and parking areas. Assures that the parking areas are free from snow, ice and other debris through operation of plows, bucket loader, snow blower and shoveling and sanding walks. Maintains an on-call status during snow season for snow removal operations. Must be available to be on-call during snow season and must be able to work overtime as necessary.</li><li>Property Maintenance (non-winter season) – on 18 acres of landscaped lawns and 236 acres of</li><li>forestry land. Operates lawn mowers, trims trees and shrubs, weeds gardens, rakes lawns, assures pest control and assures outside premises are in good appearance. Performs maintenance of site drainage systems. Sweeps parking lot and sidewalks.</li><li>Chainsaw – Perform cutting duties related to clearing projects and hazard tree removal. Possesses basic knowledge of safe chainsaw operation and safe cutting techniques.</li><li>Welding – Performs basic welding, brazing, and soldering.</li><li>Maintenance Logs / Record Keeping – Maintains maintenance logs on equipment.</li><li>Interdepartmental Assistance - Help with maintenance and installation of HVAC, electrical, carpentry, plumbing and modular furniture when needed.</li><li>Properly disposes of hazardous materials and waste in compliance with regulations.</li><li>Encourages development and motivation of team members.</li><li>May supervise seasonal temporary employees.</li><li>Customer service – represent the Facilities team in providing the highest level of customer service.</li><li>Behavioral - Self-motivated, team player, follows guidelines, treats others with respect. Holds self and others accountable. Communicates effectively. Manages conflict appropriately.</li></ul>Requirements<ul><li>Minimum 2 years of maintenance experience.</li></ul>OR<ul><li>1 or more years as an Apprentice Maintenance Technician</li></ul><ul><li>High School diploma or the equivalent.</li><li>Valid driver’s license.</li></ul>Knowledge, Skills and Abilities<ul><li>Basic ability to operate a forklift (forklift certification preferred)</li><li>Basic knowledge of OSHA / VOSHA regulations</li><li>Ability to recognize the importance of safety in the workplace, follow safety rules, practice safe work habits, utilize appropriate safety equipment and report unsafe conditions to the appropriate manager.</li><li>Familiarity with SDS and lockout/tagout.</li><li>The ability to lift and move heavy parts, equipment, and supplies.</li><li>Excellent communication skills.</li><li>Strong time management and organizational skills.</li><li>Strong interpersonal and customer service skills.</li><li>Action oriented, self-motivated and works well others.</li><li>Ability to make decisions independently.</li><li>Willingness for continued improvement and enhanced skills.</li></ul>Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.Hourly Pay Range$17—$25 USDNational Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.<a href="https://www.nationallife.com/Social-Media-Policy" target="_blank">Social Media Policy</a><a href="https://www.nationallife.com/Privacy-Legal-Information" target="_blank">Site Disclosure and Privacy Policy</a>National Life Group1 National Life DrMontpelier, VT 05604

Journeyman Maintenance Worker

Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.Please note that we do not offer visa sponsorship for this position.<h4>Role Summary</h4>Our Case Managers deliver a superior customer experience to the distribution channels—agent or agencies—by ensuring life insurance applications are processed with the speed, accuracy and caring curiosity that gives our customer peace of mind. In addition to assessing basic life insurance risk, you will empower our customers by providing information, help to resolve application issues, and collaborate with the team to reach our full potential and achieve results.A typical day finds the Case Manager assessing medical, nonmedical and financial risk factors and determining appropriate rating for life applications, processing applications in workflow management systems, collaborating within a team, and effectively communicating with the agent/agency via phone, email, and CRM. You will be the primary liaison with the producing agent(s)/agency throughout the life cycle of each application.We encourage and provide professional and personal development opportunities in between handling your daily work with various courses and seminars through our very own NL University. In addition, you will be part of a small, but mighty, work-family working toward our annual goals and developing yourself and teammates along the way…and all for a common Cause!<h4>Minimum Qualifications</h4><ul><li>You have 2+ years of professional work experience interacting with customers in life insurance and/or annuity field(s)</li><li>You are passionate about working for a company with a cause-driven culture</li><li>A college degree is not required, but it is preferred; ultimately, we value high quality skills, experience and a winning attitude as much as an earned degree</li><li>Must be able to successfully pass a background check that may include fingerprinting</li></ul><h4>Preferred Qualifications</h4><ul><li>You are detail-oriented and great at multi-tasking in a fast-paced environment</li><li>You are an excellent communicator, with empathy and strong listening skills</li><li>You are results-oriented, are great with people and not afraid to lead</li><li>You are an intuitive problem-solver who thinks critically and creatively to deliver the right solution</li><li>You enjoy delighting customers with exceptional service</li><li>You exercise sound judgement and independent thinking in decision making, make while balancing the need for collaboration in a team</li><li>You have a knack for seeing how things can be done more efficiently and effectively, and are open to continuous improvement and change</li><li>You demonstrate a healthy curiosity and passion to continually learn and improve business acumen</li><li>You are adaptable and can roll with change that occurs within a rapidly growing company</li></ul><h4>Benefits</h4><ul><li>Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the <a href="https://www.nationallife.com/docs/digital/nl-people-center/Benefits.html" target="_blank">BENEFITS of a Career at National Life</a>!</li></ul>Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.Hourly Pay Range$18—$26 USDNational Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.<a href="https://www.nationallife.com/Social-Media-Policy" target="_blank">Social Media Policy</a><a href="https://www.nationallife.com/Privacy-Legal-Information" target="_blank">Site Disclosure and Privacy Policy</a>National Life Group1 National Life DrMontpelier, VT 05604

Life New Business Case Manager-January Start

Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.Payment Center Customer Service RepPlease note that we do not offer visa sponsorship for this position.Summary We will train you to work directly with customers across America to ensure they have a positive experience in understanding and optimizing their life and annuity policies with National Life Group. You will empower customers by providing information, help to solve important issues, and collaborates with the team to reach our full potential and achieve results. You will build skills that allow you to complete first-call resolution by having experience in call handling and payment processing. Ultimately, you will be an active and engaged member of a team dedicated to bringing peace of mind to all we serve.Responsibilities:Identifies, understands, and interprets customer needs, responding to a variety of questions (e.g. payment related statuses, requirements needed, policy value inquiries, product structure etc.) from a diverse group of agents, policyholders, and customers, in a high-volume inbound call environment, and implements resolutions in a way that provides quality customer service with urgency and caring curiosity. Navigates multiple technology systems (e.g. mainframe, CRM, SalesForce, Five9, etc.) to research customer questions and concerns, notate the policy after each interaction, and submit work items (e.g. disbursement of money, requests, payments, etc.) to accurately service the variety of transactions that occur over the lifetime of a customer. Processes payment-related transactions (e.g. inbound payments and disbursements on life and annuity policies) in accordance with expectations and is able to meet standards on quality, timeliness, and accuracy. Utilizes significant product knowledge (e.g. legacy product knowledge, life insurance, annuity) to guide and educate agents on both simple and complicated requests (e.g. submitting applications, offering options, self-service, how to use technology or processes, etc.), asking questions to provide information relevant to the customer’s wants and needs.Factors that lead to success:Customer Focus: You get excited, and feel rewarded in helping peopleDetailed-oriented with a focus on quality and timeliness: You are proud of providing quality work in a timely mannerResiliency: You quickly adapt to business needs (new information/processes, pivoting from one task to another) under pressure, bouncing back from setbacks easilyNimble Learner: You are naturally curious and eager to learn with the ability to navigate ambiguity to arrive at the answer, even when not all the information is readily availableSelf-Development: You take ownership of issues and instill confidence in the caller while collaborating across multiple departmentsDemonstrate Self-Awareness: You are empathetic and intuitively relate to othersCommunicates effectively/Interpersonal Savvy: You can clearly convey your message verbally and written and demonstrate strong listening skills with customers and internal teammates Tech-savvy: You are great at multi-tasking in a fast-paced environment and are computer savvy (web searches, MS Office and Mainframes)Collaborative: You easily build positive, professional relationships with our customers and internal stakeholdersThinks critically: You have a knack for seeing how things can be done more efficiently and effectively, and are open to continuous improvement and changeMinimum Qualifications:<ul><li>Associates degree or higher (preferred)</li><li>You have 2+ years of professional work experience interacting with customers</li><li>Basic ability to read and interpret information</li><li>Perform arithmetic, ratios, rates and percentages</li></ul> What You’ll Find at National Life Group<ul><li>Competitive pay (starting at $22/hr.) and outstanding health, wellness, and insurance benefits</li><li>Genuine opportunities for growth and career advancement</li><li>Full tuition sponsorship for completing your undergraduate and graduate degrees with University Arizona World Campus; additional $5K in annual tuition reimbursement</li><li>Paid time off and holidays</li><li>40 hours of community service hours annually</li><li>A culture committed to inclusion and diversity</li></ul>Environmental:<ul><li>Work schedule hours: Monday-Friday 8am-7pm ET (9a-6p CT) Monday-Friday</li><li>Structured schedule, with built in breaks</li><li>Time spent on the phone speaking with customers and processing customer and agent requests</li></ul>Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.Hourly Pay Range$16—$24 USDNational Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.<a href="https://www.nationallife.com/Social-Media-Policy" target="_blank">Social Media Policy</a><a href="https://www.nationallife.com/Privacy-Legal-Information" target="_blank">Site Disclosure and Privacy Policy</a>National Life Group1 National Life DrMontpelier, VT 05604

Payment Center Customer Service Rep

Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.Please note that we do not offer visa sponsorship for this position. <h4>Role Summary</h4>We will train you to work directly with our customers across America to ensure they have a positive experience in understanding their life and annuity policies with National Life Group. You will empower customers by providing information, help to solve important issues, and collaborate with the team to reach our full potential and achieve results. Ultimately, you will be an active and engaged member of a team dedicated to bringing peace of mind to all we serve.Our hours of operation are 8am-7pm ET Monday-Friday with representatives working an 8 hour shift between those hours. This position currently offers an onsite work schedule, with the expectation that you are in the office four (4) days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday. The work schedule type and core days are subject to change with advance notification and manager discretion.<h4>Minimum Qualifications</h4><ul><li>Associate’s degree or higher preferred </li><li>You have 2+ years of professional work experience interacting with customers </li><li>You are passionate about working for a company with a cause-driven culture </li><li>You are able to successfully pass a background check that may include fingerprinting </li></ul><h4>Preferred Qualifications</h4><ul><li>You are great with people </li><li>You enjoy delighting customers with exceptional service </li><li>You are an excellent communicator, with strong listening skills </li><li>You have solid computer and math skills </li><li>You are strong with solving problems and working in a collaborative environment </li><li>You are great at multi-tasking in a fast paced environment and are computer savvy (web searches, MS Office and Mainframes) </li><li>You have a knack for seeing how things can be done more efficiently and effectively, and are open to continuous improvement and change </li></ul><h4>Benefits</h4><ul><li>Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the <a href="https://www.nationallife.com/docs/digital/nl-people-center/Benefits.html" target="_blank">BENEFITS of a Career at National Life</a>!</li></ul>Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.Hourly Pay Range$16—$24 USDNational Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.<a href="https://www.nationallife.com/Social-Media-Policy" target="_blank">Social Media Policy</a><a href="https://www.nationallife.com/Privacy-Legal-Information" target="_blank">Site Disclosure and Privacy Policy</a>National Life Group1 National Life DrMontpelier, VT 05604

Contact Center Service Specialist - VT Campus

Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.Journeyman Operations Technician – Journeyman ElectricianPlease note that we do not offer visa sponsorship for this position.Summary:This position is responsible for maintaining, repairing and installing systems and building related equipment and devices at a working professional level. Duties include performing inspections, repair and maintenance activities, preventative maintenance (PM) programs, new installations, operation of systems, and responding to emergency calls. Work is performed under the direction of the Operations Manager and under the general direction of the Facilities Operations Director.Responsibilities:<ul><li>Work is performed independently at times, but under the guidance of relevant Master Operations Technician.</li><li>Inspect, Repair and Maintain - Coordinate, troubleshoot, repair, inspect and maintain relevant systems as defined below.</li><li>Preventative Maintenance (PM) - Perform PM inspections and repairs of relevant systems as defined below.</li><li>Installation - Install new equipment, fixtures, devices or systems as defined below.</li><li>Systems Operation – Ensure all relevant systems as defined below are in good working condition and are operating efficiently and effectively, performing periodic testing as required.<ul><li>Electrical systems include, but are not limited to, electrical outlets, data cables, circuit breakers, high voltage primary electric service and distribution equipment, PDT (power, data, telephone) systems, light bulbs, Fire alarm system, access card system, overhead door system, life support systems, closed circuit video systems, pager systems and white noise systems.</li></ul></li><li>Projects - Provide labor and material estimates for small remodel projects. Coordinate and/or lead inspections for contractor performed work in renovations and new construction projects.</li><li>Building Automation System – (BAS) Monitor a PC-based computer matrix software system and discuss temperature variations, alarms or abnormalities with Master Operations Technician or Operations Team Lead to determine appropriate action.</li><li>Emergency Response - Respond to emergency calls, evaluate situation, consult with team as needed and take proper corrective action.</li><li>Seasonal – Perform seasonal activities including winterization of systems, as applicable.</li><li>Safety - follow safety rules, practice safe work habits, utilize appropriate safety equipment and report unsafe conditions to the appropriate manager. Ensure compliance with applicable OSHA and State/Local safety regulations.</li><li>Interdepartmental Assistance – Help team members from other disciplines when needed.</li><li>Regulatory Compliance - Properly dispose of hazardous materials and waste in compliance with regulations. Ensure compliance with applicable air quality, storm water and other environmental and regulatory programs.</li><li>Customer service – represent the Facilities team in providing the highest level of customer service.</li><li>Behavioral - Self-motivated, team player, follows guidelines, treats others with respect. Holds self and others accountable. Communicates effectively. Manages conflict appropriately.</li><li>Perform other duties as assigned.</li></ul>Requirements<ul><li>3 or more years of relevant experience. Commercial experience is preferred.</li><li>Journeyman License in the State of Vermont in the appropriate field, if applicable.</li></ul><ul><li>High school diploma, completion of G.E.D., or equivalent vocational school or short-term courses resulting in Journeyman License.</li><li>Valid Vermont driver's license.</li></ul>Knowledge, Skills and Abilities<ul><li>Working knowledge of technology used to inspect and clean systems.</li><li>Working knowledge of general repair and maintenance equipment and efficient use of repair parts and tools required.</li><li>Basic ability to read and follow building blueprints and make sure all systems meet building codes.</li><li>Basic ability to perform math computations needed in trade.</li><li>Excellent communication skills.</li><li>Basic personal computer and keyboarding skills.</li><li>Ability to promote and follow National Life Group policies and procedures.</li><li>Ability to communicate, interact and work effectively and cooperatively with people from diverse ethnic and educational backgrounds.</li><li>Ability to recognize the importance of safety in the workplace, follow safety rules, practice safe work habits, utilize appropriate safety equipment and report unsafe conditions to the appropriate manager.</li><li>Basic familiarity with SDS and lockout/tagout.</li><li>Action oriented, self-motivated and works well others.</li><li>Willingness for continued improvement and enhanced skills.</li></ul>Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.Hourly Pay Range$23—$34 USDNational Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.<a href="https://www.nationallife.com/Social-Media-Policy" target="_blank">Social Media Policy</a><a href="https://www.nationallife.com/Privacy-Legal-Information" target="_blank">Site Disclosure and Privacy Policy</a>National Life Group1 National Life DrMontpelier, VT 05604

Journeyman Electrician

Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.Please note that we do not offer visa sponsorship for this position.<h4>Role Summary</h4>Join our quickly growing, fast-paced Underwriting team!&nbsp; We are hiring several full-time experienced Underwriters.The primary purpose of all levels of Underwriting is to provide accurate and timely risk assessment and evaluation of life applications utilizing National Life underwriting policies, guidelines and insurance laws and regulations.&nbsp;<h4>Essential Duties and Responsibilities</h4><ul><li>Review Cases and Underwrites: Conducts risk assessments, following NLG Underwriting guidelines and philosophies, by analyzing data, using tools (e.g. medical history, prescription databases, borrowing history, credit rating etc.), and third-party information.&nbsp; Reviews files to assess risk and regulatory compliance (e.g. IGO, NIGO, etc.) on potential clients by analyzing health-related data, assessing financial status of clients, and makes final risk decisions on policies to protect NLG bottom line and maintain profitability by avoiding fines and putting good risk on the books.&nbsp;</li><li>Grows and Maintains Underwriting knowledge base: Proactively seeks information (e.g. processes, philosophies, etc.) as well as formal and informal educational opportunities (e.g. medical and mentoring discussions, etc.) to build the foundations of a&nbsp;&nbsp; solid Underwriting career and continuously expand knowledge, skills, and abilities. Participation in industry education, taking exams (e.g. ALU, LOMA, etc.) and earning designations to help build business acumen.&nbsp;</li><li>Collaborates: Communicates (verbal and written) with internal and external constituents to gather information around new cases, gain insights, and explain decisioning while building relationships with customers / agents and demonstrating seamless service excellence.&nbsp; Effectively communicates in a way that helps customers understand NLG policies and processes for decision making that instills confidence in our practices. Builds relationships with others in the organization (e.g. Agency leaders, agents, distribution leaders, client partners, key accounts, etc.).&nbsp;</li><li>Provides Technical Expertise: Guides and educates team members on to improving quality, capabilities, efficiencies, and output.&nbsp; Identifies and facilitates implementation of cross-functional process improvement opportunities. Participates in interdepartmental presentations, helps with new hire training in various subjects.&nbsp;</li><li>Resolves Escalations: Identifies, communicates, and resolves escalations while keeping key stakeholders informed; seeks assistance from manager/mentor for resolution.&nbsp; Reviews escalation requests with urgency and may consult on these with a mentor or leader.&nbsp;</li></ul><h4>Minimum Qualifications</h4><ul><li>Bachelor’s degree preferred, and minimum 2 years Life Underwriting experience in production-oriented environment required</li><li>Must be able to pass a background check</li></ul><h4>Benefits</h4><ul><li>Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!</li></ul>Base Pay Range.&nbsp; The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors.&nbsp; The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.Salary Pay Range$66,375—$97,350 USDNational Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.Social Media PolicySite Disclosure and Privacy PolicyNational Life Group1 National Life DrMontpelier, VT 05604

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