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We’re looking to build the best teams possible with highly motivated and engaged employees. We have an exciting opportunity for a Project Superintendent II to join The Douglaston Companies. If you are looking to work in a collaborative and supportive environment, but also be challenged in&nbsp;your role, we welcome you to apply!Essential duties and responsibilities:<ul><li>Responsible for the timely completion of the project and ensuring that the project is constructed in strict accordance with plans, specifications, and local codes.</li><li>Schedule all subcontractors, consultants, and vendors in critical path (with project team) to ensure timely completion.</li><li>Perform quality control duties and responsibilities regarding the work being performed in accordance with plans and specifications.</li><li>Establish and enforce job site quality control programs to ensure quality completion of construction.</li><li>Ensure that subcontractor is fully executing and complying with his contracted scope of work.</li><li>Communicate with project team regarding ASI’s, RFI’s, and material submittals.</li><li>Coordinate required inspections with local jurisdictions.</li><li>Identify subcontractor non-compliance with safety, health, and environmental quality standards and take appropriate steps to correct non-compliance.</li><li>Identify conflicts in construction progress and communicate them to project team for resolution.</li><li>Maintain daily log of activities on the jobsite using companies project software.</li><li>Ensure subcontractor has corrected all deficiencies identified by project team.</li><li>Walk all areas on project daily to monitor activities and assist in future planning.</li><li>Preside over weekly subcontractor meetings designed to coordinate the work.</li><li>Issue notices of non-compliance to subcontractors regarding quality of work or scheduling.</li><li>Perform job progress and completion punch list identification and completion.</li><li>Prepare daily reports to maintain accurate project documentation.</li><li>Arrange for labor, tools, equipment, and other supplies needed to perform General Conditions work or other items as determined by project team.</li><li>Prepare timesheets for all labor, if applicable, and other on-site staff.</li><li>Manage workforce efficiently to render jobsite safe and clean, and to assure all areas are ready for trades to perform their work as scheduled.</li><li>Review construction drawings to understand design intent, identify potential conflicts, and provide suggestions for improvement where possible.</li><li>Perform quality inspections in accordance with company quality control systems; participate and guide project quality control from kick-off until final turnover of the project.</li><li>Monitor safety compliance on jobsite.</li><li>Perform other duties as assigned by management, including but not limited to participating in preplanning for future jobs, conducting evaluations of trade performance, completing project close-out reports, and overseeing completion of post-occupancy repair work.</li></ul>Qualifications, skills, and abilities:<ul><li>DOB NYC Licensed Superintendent required.</li><li>10-15&nbsp;years of Project Superintendent experience, required.</li><li>MEP knowledge and Utilities experience required</li><li>Thorough knowledge of construction trades and respective union, nonunion and prevailing wage requirements.</li><li>Ability to read and interpret documents such as site safety plans, operating and maintenance instructions, and procedure manuals.</li><li>Ability to safely navigate a construction site which will include the following: climbing ladders and stairs, use of job hoists, inclement weather conditions, hazardous/cluttered and dark areas.</li><li>Excellent communication abilities, both oral and written, plus active listener</li><li>Knowledge of construction budgeting best practices</li><li>Strong planning skills, including design execution, resource allocation and contingencies.</li><li>Understanding of construction equipment, including safe operating practices and maintenance</li><li>Comprehends local, state, and federal construction regulations.</li><li>Great problem-solving and decision-making skills</li><li>Effective leadership abilities, able to motivate team, set goals and resolve conflicts.</li><li>Organizational skills, including time management, delegation, prioritization, and multitasking.</li><li>Bachelor’s degree in a relevant construction-related discipline, such as construction management, engineering or architecture, a plus</li><li>NYC High-rise residential experience a plus.</li><li>NYCHA renovations a plus.</li><li>Gut renovation in residential housing, a plus</li><li>NYC affordable housing experience a plus</li></ul>

The Douglaston Companies

Project Superintendent II

We’re looking to build the best teams possible with highly motivated and engaged employees. We have an exciting opportunity for an Project Superintendent I to join The Douglaston Companies. If you are looking to work in a collaborative and supportive environment, but also be challenged in&nbsp;your role, we welcome you to apply!Essential duties and responsibilities:<ul><li>Responsible for the timely completion of the project and ensuring that the project is constructed in strict accordance with plans, specifications, and local codes.</li><li>Schedule all subcontractors, consultants, and vendors in critical path (with project team) to ensure timely completion.</li><li>Perform quality control duties and responsibilities regarding the work being performed in accordance with plans and specifications.</li><li>Establish and enforce job site quality control programs to ensure quality completion of construction.</li><li>Ensure that subcontractor is fully executing and complying with his contracted scope of work.</li><li>Communicate with project team regarding ASI’s, RFI’s, and material submittals.</li><li>Coordinate required inspections with local jurisdictions.</li><li>Identify subcontractor non-compliance with safety, health, and environmental quality standards and take appropriate steps to correct non-compliance.</li><li>Identify conflicts in construction progress and communicate them to project team for resolution.</li><li>Maintain daily log of activities on the jobsite using companies project software.</li><li>Ensure subcontractor has corrected all deficiencies identified by project team.</li><li>Walk all areas on project daily to monitor activities and assist in future planning.</li><li>Preside over weekly subcontractor meetings designed to coordinate the work.</li><li>Issue notices of non-compliance to subcontractors regarding quality of work or scheduling.</li><li>Perform job progress and completion punch list identification and completion.</li><li>Prepare daily reports to maintain accurate project documentation.</li><li>Arrange for labor, tools, equipment, and other supplies needed to perform General Conditions work or other items as determined by project team.</li><li>Prepare timesheets for all labor, if applicable, and other on-site staff.</li><li>Manage workforce efficiently to render jobsite safe and clean, and to assure all areas are ready for trades to perform their work as scheduled.</li><li>Review construction drawings to understand design intent, identify potential conflicts, and provide suggestions for improvement where possible.</li><li>Perform quality inspections in accordance with company quality control systems; participate and guide project quality control from kick-off until final turnover of the project.</li><li>Monitor safety compliance on jobsite.</li><li>Perform other duties as assigned by management, including but not limited to participating in preplanning for future jobs, conducting evaluations of trade performance, completing project close-out reports, and overseeing completion of post-occupancy repair work.</li></ul>Qualifications, skills, and abilities:<ul><li>DOB NYC Licensed Superintendent required.</li><li>6-10&nbsp; years of Project Superintendent experience, required.</li><li>Thorough knowledge of construction trades and respective union, nonunion and prevailing wage requirements.</li><li>Ability to read and interpret documents such as site safety plans, operating and maintenance instructions, and procedure manuals.</li><li>Ability to safely navigate a construction site which will include the following: climbing ladders and stairs, use of job hoists, inclement weather conditions, hazardous/cluttered and dark areas.</li><li>Excellent communication abilities, both oral and written, plus active listener</li><li>Knowledge of construction budgeting best practices</li><li>Strong planning skills, including design execution, resource allocation and contingencies.</li><li>Understanding of construction equipment, including safe operating practices and maintenance</li><li>Comprehends local, state, and federal construction regulations.</li><li>Great problem-solving and decision-making skills</li><li>Effective leadership abilities, able to motivate team, set goals and resolve conflicts.</li><li>Organizational skills, including time management, delegation, prioritization, and multitasking.</li><li>Bachelor’s degree in a relevant construction-related discipline, such as construction management, engineering or architecture, a plus</li><li>NYC High-rise residential experience a plus.</li><li>NYCHA renovations a plus.</li><li>Gut renovation in residential housing, a plus</li><li>NYC affordable housing experience a plus</li></ul>

Project Superintendent I

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a full time Branch Member Service Representative in the Lockhart branch location starting at $20.00/hour!Bilingual in Spanish and English? Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification.We are also offering a sign-on bonus for Branch Member Service Representatives! New hires will receive $250 in their first paycheck, $500 following 90 days of employment, and $500 following six months of employment (applicable taxes and withholdings). Join our team today!The Lockhart branch is located at: 1340 S Colorado St, Lockhart, TX 78644.As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative, and desire to learn and grow with our Path to Promotion and award-winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt, and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of transactions in various settings that may include in person, video conference, drive-thru, and telephonic engagement channels.</li><li>Maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Perform in the capacity of Branch Reservist taking calls for the Member Service Center to handle incoming requests from members via this channel.</li><li>Assess all deposits for potential fraud and each interaction for impersonation to mitigate fraud losses.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Promote product engagement and meet and preferably exceed minimum sales goals by demonstrating continued and sustained initiative to learning and offering products and services to members by using communication and listening skills to determine member needs.</li><li>Support our cross-serve/sales culture to ensure branch standards are achieved or exceeded.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Attendance and promptness are pertinent; must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to solve problems, make timely and informed decisions, and apply common sense to carry out detailed written or oral instructions</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Ability to sit or stand for extended periods of time</li><li>Good vision, hearing, and manual dexterity; must be able to reach with hands and arms; must be able to speak clearly</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

RBFCU

Lockhart Branch Member Service Representative - Full Time with Sign-On Bonus

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a part time Branch Member Service Representative in the Buda branch location starting at $20.00/hour!Bilingual in Spanish and English? Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification.We are also offering a sign-on bonus for Branch Member Service Representatives! New hires will receive $250 in their first paycheck, $500 following 90 days of employment, and $500 following six months of employment (applicable taxes and withholdings). Join our team today!The Buda branch is located at: 5045 E Goforth St, Buda, TX 78610.As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative, and desire to learn and grow with our Path to Promotion and award-winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt, and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of transactions in various settings that may include in person, video conference, drive-thru, and telephonic engagement channels.</li><li>Maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Perform in the capacity of Branch Reservist taking calls for the Member Service Center to handle incoming requests from members via this channel.</li><li>Assess all deposits for potential fraud and each interaction for impersonation to mitigate fraud losses.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Promote product engagement and meet and preferably exceed minimum sales goals by demonstrating continued and sustained initiative to learning and offering products and services to members by using communication and listening skills to determine member needs.</li><li>Support our cross-serve/sales culture to ensure branch standards are achieved or exceeded.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Attendance and promptness are pertinent; must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to solve problems, make timely and informed decisions, and apply common sense to carry out detailed written or oral instructions</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Ability to sit or stand for extended periods of time</li><li>Good vision, hearing, and manual dexterity; must be able to reach with hands and arms; must be able to speak clearly</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Buda Branch Member Service Representative - Part Time with Sign-On Bonus

Job Description and RequirementsThe Assistant Branch Manager (ABM) is responsible for all daily operations of the branch to include overall efficiency, fraud mitigation, staff placement, goal attainment, creating motivation for product empowerment while ensuring compliance with all applicable regulatory laws and internal policies and procedures. In addition, the ABM acts as a role model providing consistent guidance and information to employees and members thus enhancing the staff and member experience and assumes the AVP/BM duties in the absence of the Branch Manager.&nbsp;We are also offering a sign-on bonus! New hires will receive $250 in their first paycheck, $500 following 90 days of employment, and $500 following six months of employment (applicable taxes and withholdings). Join our team today!Bilingual in Spanish and English? Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification. The Allen branch is located at: 404 E. Stacy Rd, Allen, TX 75002.Essential Functions and Responsibilities:<ul><li>Manage the daily operations of the branch to ensure business is conducted in a professional and timely manner to ensure quality member service and if applicable submitting necessary tickets to address critical items needing attention. &nbsp;</li><li>Mitigate risk by ensuring compliance with regulatory laws, policies, and procedures.&nbsp;</li><li>Maintain responsibility for cash audit and management of branch to include outages, limit adjustment, and cash requirements.&nbsp;</li><li>Utilize critical thinking to perform impromptu decisions when resources are not readily available. &nbsp;</li><li>Orchestrate maximum efficiency with staffing resources while maintaining compliance and quality member service including scheduling staff for additional duties to aid contact center staff by taking reservist calls. &nbsp;</li><li>Review, support, and manage statistical information for the branch.&nbsp;</li><li>Work with relevant subject matter experts within business units to ensure content is accurate, up to date and easy to understand, and training materials are updated. &nbsp;</li><li>Instill cohesion and motivate staff to peak development potential earning attainment of steps needed for promotion. &nbsp;&nbsp;</li><li>Conduct staff development, goal setting, coaching, and growth by identifying strengths and opportunities of branch staff through shadowing and one-on-one documented sessions.&nbsp;</li><li>Ensure proper cross-selling of products and services by coaching or offering to members and allowing the member to decide.&nbsp;</li><li>Coach to analyze all deposited items for fraud and all interactions for potential impersonation to minimize fraud losses and mitigate risk.&nbsp;</li><li>Handle escalated member issues and complaint management, to include appropriate steps within state and federal regulations. Oversee the resolution process and applicable training based on the complaint presented.</li><li>Manage QA audit risk findings, audits of sales referrals for compliance with sales and service incentive policy and Quality Control performed on the branch and any other branch related reporting. &nbsp;</li><li>Responsible for assessment of facilities and property to ensure are in working order.&nbsp;</li><li>All other duties as assigned (note:&nbsp; essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School Diploma or GED</li><li>Minimum one year of branch operations supervisory/management experience</li><li>Minimum three years of financial institution&nbsp;experience</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Must be able to work a flexible Monday through Saturday schedule&nbsp;</li><li>Proven track record of managing branch risk, developing relationships through various channels, and working with other team members to manage risk</li><li>Teamwork and dedication to develop strong working relationships within the organization</li><li>Ability to analyze, develop, manage and improve processes and system/product architecture</li><li>Excellent time management, organizational, problem-solving skills, and ability to meet deadlines</li><li>Must be proficient in utilizing PC, Microsoft Applications software, Internet Explorer, and other office equipment</li><li>Ability to work well in a team environment and develop strong working relationships with external parties &nbsp;</li><li>Must have the ability to clearly communicate effectively verbally and in writing</li></ul>Preferred:<ul><li>Two years of branch operations supervisory/management experience</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Assistant Branch Manager - Allen with Sign-On Bonus

Job Description and RequirementsThe Consumer Lending Technology Analyst I will work in cooperation with internal Consumer Lending teams, IT teams, and Vendor Support teams to quickly and effectively resolve employee or member issues. Under general direction, will conduct business process analysis in an effort to align information technology with business needs. The Technology Analyst will exhibit creativity in issue resolution and take initiative to make recommendations for system or process improvement, while working under the general supervision of the Consumer Lending Technology Assistant Manager.Essential Functions and Responsibilities:<ul><li>Make decisions with understanding of RBFCU policies and procedures to achieve set results and deadlines.</li><li>Communicate with LOS vendor to resolve escalated user issues and manage LOS Vendor Support tickets as needed.</li><li>Perform data clean-up in cooperation with Consumer Lending.</li><li>Create and maintain content for the development of product documentation (i.e. marketing materials, product specs, user guides, etc.), reviews and approves for internal or external use.</li><li>Assist with gathering requirements and identifying functional specifications to provide innovative solutions and recommend system enhancements.</li><li>Create, update and execute test plans and test cases to ensure implementation of new products or configuration changes adheres to the system/application requirements.</li><li>Perform unit testing on maintenance items, production break fixes, system upgrades, or program development.</li><li>Reports and tracks problems or defects and ensures they are resolved.</li><li>Produce various reports and analyses as requested by management or other departments.</li><li>Provide before or after hours support as assigned.</li><li>All other duties as assigned (Note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School Diploma or G.E.D.</li><li>Minimum of 1 year experience in the Consumer Lending/Banking industry</li><li>Strong analytical and problem-solving skills, ability to break down complex problems quickly</li><li>Highly organized and deadline oriented with demonstrated attention to detail</li><li>Strong meeting organization and facilitation skills</li><li>Technical proficiencies in Microsoft Office products (Word, Excel, PowerPoint and Project)</li><li>Excellent written, verbal, and interpersonal communication skills with an acute ability to listen attentively and to communicate effectively throughout all levels of the organization</li></ul>Preferred: <ul><li>Bachelors degree or equivalent work experience</li><li>MeridianLink admin user experience</li><li>Experience with Agile/Scrum, Process Improvement, or Project Management</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Consumer Lending Technology Analyst

The&nbsp;Advanced Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1>Keep America Moving. Drive your Technician Career with AutoNation.</h1>At AutoNation, we don’t just service vehicles, we support the people who keep them running. As America’s most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement.<h1>Why You’ll Love Working Here:</h1><ul><li>Competitive pay and benefits</li><li>Paid training and OEM certification support</li><li>Opportunities to grow into Service, Sales, Management, Regional and Executive roles</li><li>Career options coast to coast through our nationwide footprint of locations</li></ul><h1>What We’re Looking For:</h1><ul><li>Valid driver’s license</li><li>A passion for cars and customer service</li></ul>Apply today and join a team that values your skills and invests in your future.<h1>Who Would I Interact With?</h1> This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.&nbsp;<h1> What are the day-to-day responsibilities?</h1><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h1>How will I know if I am successful?</h1>The performance of a Advanced Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h1>What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>What are the opportunities for career growth?</h1>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Advanced Technician

The Service Manager is responsible for the customer-focused and efficient operation of the dealership's service department.&nbsp; The service manager will operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales objectives and maintaining service records.&nbsp; The Service Manager is responsible for ensuring a customer experience that meets or exceeds the manufacturer’s customer satisfaction index and for monitoring and improving customer satisfaction. The service manager also carries out this responsibility by building customer relationships, creating a good work environment and properly managing the assets of the department.&nbsp; &nbsp;<h1>Lead the Future of Automotive Retail.</h1>At AutoNation, innovation drives everything we do—from automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we’re looking for leaders who are ready to shape the future of automotive retail.<h1>Why You’ll Love Working Here:</h1><ul><li>National scale with entrepreneurial spirit</li><li>Inclusive culture and diverse leadership</li><li>Competitive compensation and benefits</li><li>Opportunities to make a real impact</li><li>Our values and culture</li></ul><h1>What We’re Looking For:</h1><ul><li>Proven leadership experience</li><li>Strategic thinking and execution skills</li><li>Passion for innovation and people development</li></ul>Explore leadership opportunities at AutoNation today.<h1>What are the day-to-day responsibilities?</h1><ul><li>Assist all subordinate service and sales personnel in all phases of their job descriptions</li><li>Properly document employee behavior that may result in punitive job actions such as termination</li><li>Report to management any circumstances that compromise the integrity of the dealership</li><li>Work with the parts department as appropriate to ensure proper stocking of high use parts</li><li>Collect accounts receivable for service work</li><li>Obtain competitive bids on all tools, equipment, sublet repairs, supplies, ect…</li><li>Ensure that service department employees follow safety policies and practices and that they report any and all accidents immediately</li><li>Ensure that all required technical publications, periodicals, bulletins, ect… are obtained, kept up-to-date and properly maintained</li><li>Quality check completed jobs</li><li>Ensure that all the necessary shop equipment is in proper working condition</li><li>Ensure that customer inconveniences, complaints and misunderstandings are dealt with fairly and quickly</li><li>Ensure that proper service sales techniques are being used</li><li>Meet with fixed operations director and general manager at least once a month to review current service department performance, set future performance objectives, promotional activities or any other matters</li><li>Communicate with customers before issues arise and get involved in escalated customer issues</li><li>Maintain accurate records and insure warranty parts retention as outlined, following all manufacturer requirements as outlined in manufacturer and company policy and procedures manuals</li><li>Maintain the highest possible standards of workmanship, advise technicians of service CSI on a monthly basis</li><li>Serve as liaison with factory representatives in the absence of fixed operations or service director</li><li>Establish and maintain a good working relationship with customers to encourage repeat referral business</li><li>Monitor staffing levels, compensation levels and department turnover</li><li>Assure proper repair order flow to satisfy warranty/dealership/business office requirements</li><li>Maintain reporting systems required by general manager, company and manufacturer</li><li>Establish and maintain a good working relationship with vocational and technical schools to enhance recruitment activates</li><li>Direct and schedule the activates of all department associates</li><li>Hire, train, motivate, counsel and monitor the performance of all service department staff</li><li>Understand and comply with federal, state and local regulations that affect service and parts operations, such as hazardous waste disposal, OSHA right-to-know act, ect…</li><li>Assist in development of annual service budget for use in connection with annual sales forecast</li><li>Maintain customer satisfaction index rating above that of manufacturer or dealership average</li></ul><h1>What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>Three to Five years of experience in an auto repair facility</li><li>Two plus years of supervisory experience</li><li>Excellent verbal and written communication and interpersonal skills</li><li>Proficient knowledge of dealership computer systems</li><li>Must have a valid driver’s license</li><li>Ability to drive manual transmission vehicles</li><li>Demonstrated customer service skills</li><li>Previous industry knowledge of overall operations, management and wholesale relations (preferred)&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Manager

The e-Commerce Sales Manager has the opportunity to lead a sales team to create an exceptional experience for customers.&nbsp; This role is responsible for selecting, training, coaching, developing and retaining the very best e-Commerce Sales Associates for the store and driving a high-level of performance among the sales team to increase market share, achieve targeted unit sales and profit margins while delighting every Customer along the way. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Leading yourself and the team in a way that supports AutoNation’s Vision and Mission</li><li>Setting a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit</li><li>Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes</li><li>Driving the business through a high-level of involvement in the day-to-day operations</li><li>Ensuring that e-leads are handled timely, answering questions, providing information and ideally setting an appointment for a visit to the store</li><li>Manage the follow-up with e-leads to assist them as needed through their research phase until ready for a vehicle purchase</li><li>&nbsp;Ensure Customers are transitioned effectively from phone and internet contact to their in-store experience</li><li>Managing the negotiation process with Sales Associates ensuring that customers understand their vehicle purchase options and pricing</li><li>Appraising vehicles for trade</li><li>Managing all three areas of customer traffic: &nbsp;Showroom, E-Commerce, and Phones</li><li>Partnering with General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory</li><li>Assisting in managing controllable expense elements for the New and Used Vehicle Departments</li><li>Analyzing the business to determine shortfalls and developing action plans to improve performance</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Sales Manager is measured by achieving:</li><li>Targeted e-lead conversions to appointments</li><li>Targeted unit sales and gross profit</li><li>Targeted Associate retention</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Proven success in eCommerce automotive sales</li><li>Proven leadership ability to mentor and train others</li><li>Ability to set and achieve targeted goals</li><li>Ability to drive an exceptional Customer experience</li><li>Demonstrated communication and interpersonal skills</li><li>Organization and follow-up skills</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2><ul><li>Our Sales Managers have a few options for career growth and development after success in this role. &nbsp;Opportunities may include:</li><li>Used Vehicle Manager</li><li>Financial Services Director</li></ul>This position pays min wage + commission (approx $7-18k/month)<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Manager - BMW Roseville

As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul>This is a commission role with an estimated income of $2-12k/month.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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