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Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Distribution Supervisor is responsible for establishing and maintaining successful operations of an assigned area, department, or shift of the warehouse/distribution center. They ensure that the department has adequate staffing, proper training, the needed tools and resources, standards of productivity, safety and sanitation, and proper procedures of stocking, selection, and quality that will meet customer demands for accurate, quality, on-time deliveries. Benefits you can count on: <ul><li>Pay rate: $61,000 to $75,000 per year.</li><li>This role is also eligible to participate in the annual incentive plan.</li><li>Schedule: Sunday-Wednesday, 10:00 am start time</li><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance</li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Distribution Supervisor: <ul><li>Direct and motivate teammates.</li><li>Communicate company and division information to teammates.</li><li>Listen, address and follow-up to teammate concerns, questions and problems.</li><li>Facilitate communication within the warehouse leadership team and between division/warehouse leadership and teammates.</li><li>Understand DC goals and standards, implement department procedures to meet those standards, and promote them to and gain buy-in and positive results from teammates; standards may include but will not be limited to: productivity, order quality, damages, shrinkage, safety, sanitation, turnover and overtime.</li><li>Ensure department and warehouse procedures will cut unnecessary costs, add value for customers, and improve morale and the work environment for teammates.</li><li>Ensure the work environment is maintained in a clean and safe manner following government, company and Silliker standards.</li><li>Supervise and manage daily work of department teammates.</li><li>Create and maintain schedules and job assignments of department teammates.</li><li>Maintain all departmental paperwork.</li><li>Provide training as needed to maintain an efficient and knowledgeable workforce.</li><li>Provide coaching/corrective action, training and development for teammates.</li><li>Enforce all Distribution Center policies and issue coaching/corrective action as needed.</li><li>Ensure adherence to proper operational and safety procedures.</li><li>Be a visible and a vocal advocate for safety.</li><li>Relieve other supervisor(s) during their vacations.</li><li>Comply with company work and safety rules.</li><li>Be trained and certified to operate any required equipment within 30 days after hire.</li><li>Maintain a flexible work schedule to meet the changing needs of the Distribution Center; work schedules may require working an early shift, staying long for a late shift, and weekend work depending on the customer and operational requirements of the division.</li><li>Work in warm and cold temperature conditions that may range from 38°F to 110°F; a supervisor assigned to the freezer must be able to periodically work in temperatures as cold as -10°F.</li><li>Periodically stand, walk, bend, stoop, push, pull, grasp and reach above the head as needed.</li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Distribution Supervisor: <ul><li>High School Diploma or GED equivalent required.</li><li>A bachelor's degree is preferred.</li><li>Have 2 years distribution warehouse experience, preferably in the grocery industry.</li><li>Have experience leading large numbers of warehouse staff with experience in hiring, training, motivating and resolving employee relation's issues.</li><li>Have computer knowledge to include experience using Microsoft Word and Excel.</li><li>Demonstrate the ability to lead by example.</li><li>Possess good written and verbal communication skills.</li><li>Be willing to listen and respond to teammates.</li><li>Have the ability to effectively present information and respond to questions from groups of managers and teammates.</li><li>Have the ability to define problems, collect data, establish facts, and draw valid conclusions. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Supervisor, Distribution

<h3>Job Description:</h3>Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 &amp; 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.What to expect…In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.<ul><li>Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.</li><li>Build and Solidify Skills: You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.</li><li>Discover Success: You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.</li></ul>Advantages of our career development experience…<ul><li>You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role.</li><li>You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion.</li><li>You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</li><li>You get variety. You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day.</li></ul>The expertise we’re looking for…<ul><li>High energy and enthusiasm with a natural passion for helping people</li><li>Flexibility and self-motivation</li><li>Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment</li></ul>The Skills You Bring<ul><li>Eagerness to learn and build a career in financial services</li><li>Ability to deliver an outstanding customer experience</li><li>Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once</li><li>Coachability, collaboration and curiosity will fuel your success</li></ul>Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRA<h3>Certifications:</h3><h3>Category:</h3>Customer ServiceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Financial Services Representative - Cincinnati, OH

Start a fulfilling career as a Shipping and Receiving Assistant! We're a team. Our success is driven by the collective effort of each member in our warehouse, which has set us apart in the industry for 130+ years. We're dedicated to collectively challenging any supply chain problem with top-of-the-line technology and safety measures carried throughout the process. We wouldn't be where we are without our warehouse team. It's why we've built a culture-focused and diverse environment for you that offers opportunities for advancement with industry-leading benefits. As a Shipping and Receiving Assistant, you will maintain and update department files and reports. Assist other internal departments as required by providing documentation, files, and support. Works with DC to ensure contents match the order. Benefits you can count on: <ul><li>Pay rate: $20.00 per hour. </li><li>Schedule: Wednesday-Saturday, 9:00pm-7:30am.</li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a Shipping and Receiving Assistant: <ul><li>Maintain schedule of incoming &amp; outgoing shipments.</li><li>Receive purchase orders, print pallet tags, and work closely with buyers, vendors, and carriers as well as receiving teammates to ensure that the proper purchase orders are received according to the schedule.</li><li>Communicate receipts of all products timely to appropriate leaders.</li><li>Also communicate no call, no shows, and rescheduled shipments. Ensure that shipments received in advance are also communicated timely.</li><li>Inspect shipments to ensure they are no damages.</li><li>Verify shipments per order requirements.</li><li>Contact manager if a mistake is identified.</li><li>Label shipments prior to loading.</li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Warehouse Teammate: <ul><li>High School Diploma or GED preferred. 2 or more years work experience, preferably in the distribution industry.</li><li>Experience with Microsoft Office systems. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Organized</li><li>Problem solver</li><li>Teamwork oriented</li><li>Safety conscious</li><li>Detailed </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of teammates for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Assistant, Shipping and Receiving

Take your career further with McLane! McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. The Operations Manager is responsible for ensuring the smooth operation of the Distribution/Warehousing Department by providing 24-hour coverage and supervision of all warehouse Supervisors and functional processes. This role requires strong leadership, accountability, and a commitment to process adherence and continuous improvement. The manager will maintain a properly staffed and trained team that supports warehousing operations while delivering the highest levels of logistics support. Benefits you can count on: <ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance</li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as an Operations Manager: <ul><li>Lead and Inspire: Demonstrate strong leadership by setting clear expectations, modeling desired behaviors, and fostering a culture of trust, collaboration, and continuous improvement.</li><li>Accountability: Hold self and others accountable for achieving operational goals, adhering to company policies, and maintaining compliance with safety and quality standards.</li><li>Process Monitoring: Ensure strict adherence to established SOPs and safety regulations across all warehouse functions.</li><li>Process Improvement: Identify inefficiencies, implement corrective actions, and drive initiatives that enhance productivity and reduce costs.</li><li>Direct and motivate teammates to achieve departmental objectives.</li><li>Coordinate investigations of injuries, accidents, and unsafe conditions using company safety standards.</li><li>Maintain a safe facility, including sanitation programs in compliance with company and governmental standards.</li><li>Prepare, manage, and benchmark Distribution Center profit and loss statements.</li><li>Facilitate communication between management and teammates to ensure alignment.</li><li>Provide training to maintain an efficient and knowledgeable workforce.</li><li>Assign accountability for tracking and identifying trends in key performance indicators.</li><li>Plan, assign, and direct work; address complaints and resolve problems.</li><li>Communicate effectively with company and vendor staff to ensure operational standards are met.</li><li>Work independently and collaboratively in a fast-paced environment.</li></ul> Qualifications you'll bring as an Operations Manager: <ul><li>Bachelor's degree in Business or a related field (or equivalent McLane experience).</li><li>Minimum of 4 years in distribution management and inbound warehousing, preferably in the grocery industry.</li><li>Proven leadership experience with a background in hiring, training, motivating, and assessing employee performance.</li><li>Strong accountability mindset with demonstrated ability to enforce standards and deliver results.</li><li>Proficient in Excel, Microsoft Word, and Access PC programs.</li><li>Ability to analyze processes, identify inefficiencies, and implement improvements.</li><li>Excellent communication skills for reporting, presenting, and influencing stakeholders.</li><li>Ability to interpret financial statements and understand cost implications.</li><li>Strong organizational skills and ability to manage multiple priorities in a fast-paced environment. Additional Leadership Attributes</li><li>Visionary thinking with the ability to inspire and align teams toward common goals.</li><li>Skilled in coaching and developing talent to build high-performing teams.</li><li>Commitment to ethical decision-making and integrity in all actions.</li><li>Ability to lead change initiatives and foster a culture of continuous improvement.</li></ul> Working Conditions Work occurs in both office and warehouse environments. Ability to work in warm and cold temperatures (38°F to 110°F; freezer at -10°F). Ability to stand, walk, bend, stoop, push, pull, grasp, and reach overhead as needed. Must be able to work long hours and weekends as required by business demands. Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed Our roadmap. Our story. </li></ul> We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Manager, Operations

<h4>How you will change lives</h4>As a Patient Care Technician (PCT) at US Renal Care, you will be an integral part of a cross-functional team providing care and delegated activities of treatment to patients. The PCT will work under the supervision of a Registered Nurse (RN) or Charge Nurse (CN) for patients with renal failure.<h4>What you'll be doing</h4>Patient care. You will work directly with patients to provide safe, comfortable, and high-quality dialysis treatment. Responsibilities include gathering patient stats before and after treatment, initiating treatment, monitoring patients during treatment, terminating treatment, and collecting patient blood samples per physician orders.Technician Duties. You will ensure quality comes first by preparing machines for hemodialysis treatments, cleaning and disinfecting machines after treatment, and conducting machine safety checks and logging results for quality control, ensuring all protocols and regulations are followed.Safety and Quality. You will use appropriate safety measures, including personal protective equipment. Working under the supervision of a Charge Nurse, you will adhere to all company policies, procedures, and state/federal laws and regulations. You will participate in all required staff meetings and continuing education offerings.PATIENT CARE TECHNICIAN STATE SPECIFIC BOARD OF NURSING REQUIREMENTS California<ul><li>Must possess current Certified Hemodialysis Technician (CHT) certificate from California Department of Public Health (CDPH) at time of hire OR</li><li>Hired at USRC location recognized by state of California as an approved dialysis technician training program and obtain California state certification (CHT) within six (6) weeks of successful completion of training program. </li></ul>Maryland<ul><li>Must possess current Certified Nursing Assistants -- Dialysis Technicians (CNA-DT) certificate from Maryland Board of Nursing OR</li><li>Hired at USRC location recognized by state of Maryland as an approved dialysis technician training program and obtain Maryland CNA-DT certificate within three (3) months from date of hire OR</li><li>Out-of-state applicant must have active BONENT certification and provide proof of initial application for CNA-DT certification.</li></ul>New Mexico<ul><li>Must have New Mexico dialysis technician certificate at time of hire OR</li><li>Hired at USRC location recognized by state of New Mexico as an approved dialysis technician training program and obtain New Mexico state certification within six (6) months of successful completion of training program OR</li><li>New Mexico certification of hemodialysis technician is required for out of state applicant with active state or national hemodialysis certification; must obtain New Mexico state certification prior to working as a Certified Hemodialysis Technician. </li><li>After January 1st, 2024, all initial applications for the certified hemodialysis technician will require a national hemodialysis technician certificate.</li><li>The applicant must submit proof of a valid national hemodialysis technician certificate from a recognized organization.</li><li>Hemodialysis technician students must have a current basic life support credential prior to and while the student has contact with patients</li></ul>OHIO<ul><li>Must have Ohio dialysis technician intern certificate at time of hire OR</li><li>Hired at USRC location recognized by state of Ohio as an approved dialysis technician training program and submit application for Ohio dialysis technician intern certificate to board no later than four (4) weeks prior to completion of the approved training program.</li><li>Must obtain Ohio Board of Nursing Certificate (OCDT) not less than twelve (12) months and not later than eighteen (18) months of enrolling in the USRC OCDT program.</li></ul>OREGON<ul><li>Must possess current Certified Hemodialysis Technician (CHDT) certificate from Oregon Public Health Division at time of hire OR</li><li>Must obtain Oregon dialysis technician provisional certificate within three (3) weeks of successful completion of training program and obtain Certified Hemodialysis Technician (CHDT) certificate from Oregon Public Health Division within eighteen (18) months. An Oregon Provisional Certification is valid for six months and can be renewed for one additional six month period.</li></ul>&nbsp;

U.S. Renal Care

Dialysis Patient Care Technician - PRN

<h3>Job Description:</h3>Director, TRS HelplineThe RoleThe TRS Director will lead a team of Compliance Analysts overseeing high-volume client service channels including phone, chat and service requests who guide our defined contribution clients through various governmental requirements like nondiscrimination testing, Form 5500/8955-SSA filings and calculating employer contributions across various market segments. Our ideal candidate will lead and assist associates in delivering outstanding client service and expertise to 401(k) plan sponsors and internal colleagues like the Managing Director, CSA, and CSM.The Expertise and Skills You Bring:<ul><li>Call Center and Operations management</li><li>Leadership and mentoring experience</li><li>Knowledge of 401(k) plans and the various rules and regulations surrounding plan administration</li><li>Bachelor's degree or equivalent experience</li><li>Experience identifying process improvements and working with the team and partners to implement ideas</li><li>Ownership and advocacy for issue resolution and problem solving.</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe TeamThe TRS Compliance Analysts on this team lead clients through complex regulatory endeavors and serve as the primary point of contact for our plan sponsors as they navigate through the requirements to maintain a qualified retirement plan. They assist clients primarily through inbound client phone calls, chats and also XTRAC/service requests for support. You will help the associates solve problems and coordinate with internal business partners to deliver on our client's expectations.<h3>Certifications:</h3><h3>Category:</h3>ComplianceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, TRS Helpline

Plan Administration Manual Documentation Specialist The Plan Administration Manual Documentation Specialist is responsible for the creation and maintenance of Plan Administration Manuals (PAMs) for Qualified and Non-Qualified Corporate and Tax-Exempt clients. This role ensures that documentation is accurate, comprehensive, and aligned with regulatory and client-specific requirements. Candidates for this role should demonstrate a passion for providing internal business partners with an outstanding experience and be comfortable working in a dynamic environment. The Role The PAM Documentation Specialist acts as the subject matter expert for the Plan Administration Manual. They work closely with internal business partners to ensure that Fidelity’s products and services are accurately reflected in the Plan Administration Manual. <ul> <li> Collaborate with internal stakeholders to gather and validate plan-specific information. </li><li> Ensure documentation complies with internal standards and practices. </li><li> Manage multiple documentation projects in a fast-paced, dynamic environment. </li><li> Support large and complex client requests with professionalism and attention to detail. </li><li> Maintain version control and organization of documentation using file management systems. </li></ul> The Expertise and Skills You Bring <ul> <li> Strong understanding of defined contribution retirement plans. </li><li> Familiarity with products and services offered to defined contribution plans. </li><li> Knowledge of Fidelity’s defined contribution recordkeeping systems. </li><li> Knowledge of laws and regulations governing defined contribution plan administration. </li><li> Ability to work independently and manage shifting priorities. </li><li> Strong organizational, communication, and collaboration skills. </li></ul> Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Plan Administration Manual Documentation Specialist

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. Under direct supervision and through initial training, this position handles routine customer service cases. Achieves customer satisfaction with accurate, timely, and consistent information. Benefits you can count on: <ul><li>Starting pay rate: $17.00 per hour.</li><li>Schedule: Tuesday-Saturday, 8:00am-5:00pm.</li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Customer Service Representative I: <ul><li>Maintain customer files to ensure up to date information.</li><li>Research and respond to customer inquiries.</li><li>Manage customer requests for assistance, information, and issue resolution.</li><li>Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met.</li><li>Maintain regular communication with decision makers within customer organizations.</li><li>Train customers on various business issues and applications to maximize value.</li><li>Respond to various customer requests and needs.</li><li>Answer inquiries by phone, email, and internet response.</li><li>Perform other duties as needed or assigned by supervisor.</li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Customer Service Representative I: <ul><li>High School Diploma or GED. </li><li>Up to 2 years of experience in a customer service role.</li><li>Ability to type 45 wpm and perform 10-key by touch.</li><li>Strong verbal and written communication skills, and organization and planning skills.</li><li>Knowledge and experience with Microsoft office applications.</li><li>Ability to prioritize pending tasks in a logical manner.</li><li>Ability to learn quickly and retain information. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Representative, Customer Service I

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Field Account Development Manager sits within a geographical territory and is responsible for the retention and continuous growth of our existing US Small &amp; Medium Enterprise key client relationships, through face-to-face interactions. This entails having overall management of a defined portfolio of key existing accounts, identifying the evolving needs of our clients, ensuring we continue to serve those needs with our array of cash flow and payment solutions, to deepen our relationship with these clients. The key measurements of success for this Manager will be portfolio level account retention and volume growth. This is a field-based role in which in person engagement with the client base through face-to-face interactions is required.Candidates must reside near one of the following territories: Louisville, KY, Lexington, KY or Cincinnati, OHJob Responsibilities:Planning (10 – 20% of time)&nbsp;<ul><li>Identify accounts that are not utilizing the full terms and benefits of their AXP commercial products and prioritize those clients, identify top client information and track opportunity development in CRM database&nbsp;&nbsp;</li></ul>Relationship management (10 – 20% of time)&nbsp;&nbsp;<ul><li>Proactively reach out to customers to uncover opportunities, treat the customer until there’s a change in customer spend in alignment with growth or retention conversations&nbsp;</li><li>Develop client specific value proposition, identify key steps (strategy and tactics) to meet short and long-term client objectives&nbsp;&nbsp;</li><li>Business travel, occasionally overnight, is required with the expectation of 50-80% of time spent in-market with clients&nbsp;</li></ul>Client solution (20 – 30% of time)&nbsp;<ul><li>Use consultative skills to maintain and develop the existing customer relationship and substantially grow charge volume (e.g., onboarding new vendors, expanding existing vendors, adding supplemental cards)&nbsp;&nbsp;</li><li>Maintain a high level of knowledge about American Express products, processes (Underwriting, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI) and tools (ONE.force, C360)&nbsp;&nbsp;</li></ul>Negotiate and close (20 – 30% of time)&nbsp;<ul><li>Seek opportunities to up-sell and cross-sell commensurate with the needs of the client&nbsp;</li><li>Answer customer inquiries and bring in leadership, internal business partners and product specialists as appropriate to support growth opportunities and customers’ needs&nbsp;&nbsp;</li></ul>Compliance(100% of time)&nbsp;<ul><li>Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements&nbsp;</li></ul>Knowledge, Skills, Attributes, and Experience:Knowledge and Skills&nbsp;Relationship management<ul><li>Strong customer relationship building skills to follow through and motivate clients to act&nbsp;&nbsp;</li></ul>Consultative selling<ul><li>Effectively identifies client needs to configure solutions that address client requirements and deliver value&nbsp;&nbsp;</li></ul>Closing<ul><li>Overcomes objections and resistance to proposed solutions with key client decision makers&nbsp;&nbsp;</li></ul>Influence &amp; persuasion<ul><li>Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services&nbsp;&nbsp;</li></ul>Demonstrating value<ul><li>Proactively and consistently demonstrates the value of partnering with American Express&nbsp;&nbsp;</li></ul>Results focus<ul><li>Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks&nbsp;&nbsp;</li></ul>Market, industry, &amp; product knowledge<ul><li>Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation&nbsp;&nbsp;</li></ul>Attributes&nbsp;<ul><li>High learning agility&nbsp;&nbsp;</li><li>Intellectually curious&nbsp;&nbsp;</li><li>Collaborative and growth mindset&nbsp;&nbsp;</li><li>Personal accountability&nbsp;&nbsp;</li><li>Compliance focused&nbsp;&nbsp;</li></ul>Experience&nbsp;<ul><li>Bachelor's degree preferred&nbsp;&nbsp;</li><li>Excellent sales experience, 3 - 5 years minimum&nbsp;&nbsp;</li><li>Experience partnering with clients across various markets / industries&nbsp;&nbsp;</li><li>Experience in a highly-regulated industry&nbsp;</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager-Account Development

<h3>Job Description:</h3>Senior Reimbursement Account ManagerAs a Senior Reimbursement Account Manager, you will serve as equal parts strategic thinker and execution expert. This role is ideal for someone who is a self-starter, thrives in fast paced environments, and is passionate about delivering best-in-class service to large corporate clients.As a key member of Fidelity’s growing Reimbursement Accounts (RA) Service Team, you will be the primary point of contact for a portfolio of complex clients. Your role is to ensure seamless administration of reimbursement accounts (FSA, HRA, Commuter benefits) by handling client inquiries, partnering with internal business units, streamlining processes, and advocating the voice of the client to ensure high service standards while driving business growth.This is an individual contributor role, however you will collaborate closely with a team that values shared success and a positive, forward-thinking culture. We’re seeking a highly professional go-getter with an ownership mindset, ready to take initiative and champion both client satisfaction and internal progress. The Expertise You HaveBachelor’s Degree or equivalent experience required.<ul><li>5-7 years of experience managing large corporate clients in a complex service environment.</li><li>Strong knowledge of reimbursement accounts and general understanding of healthcare and wellness benefit programs preferred.</li><li>Proven ability to manage multiple priorities and meet overlapping deadlines with high attention to detail and quality.</li><li>Experience partnering with internal teams to improve processes, take initiative, drive change and contribute to a positive team-oriented culture.</li></ul>The Skills You Bring<ul><li>Proficient leadership skills (i.e. consistently demonstrates the ability to get things done; taking initiative to identify service enhancements or process improvements; proven ability and success in identifying issue(s), identifying solution(s) and determining and acting on the best solution in a timely manner).</li><li>Strong and effective interpersonal and communication skills.</li><li>Effective organizational, time management, facilitation, de-escalation and prioritization skills.</li><li>Demonstrated ability to balance customer service with sound business judgment.</li><li>Strong understanding of reimbursement account administration needs, process and regulatory knowledge.</li><li>Familiarity with the full range of healthcare and wellness benefits and associated recordkeeping services.</li></ul>The Value You Deliver<ul><li>Your proactive execution of administrative processes with quality, accuracy, efficiency and when necessary, appropriate root cause analysis and corrective action will ensure services are delivered with high quality.</li><li>By developing and managing the relationship with the client you will ensure the client recognizes the quality of service being provided and is satisfied with the quality of the service they receive.</li><li>When necessary, your escalation and active participation in the resolution of service issues will ensure these are addressed appropriately within the organization.</li><li>Your understanding of the objectives and initiatives related to client projects and work with the organization will ensure work is completed with high quality and efficiency.</li><li>Your collaboration with the ongoing service team will ensure services are delivered in a cohesive manner and that reimbursement accounts are incorporated in key activities (e.g. annual business planning).</li><li>By bringing voice of the customer feedback to the Product Team you will help Fidelity continue to develop industry leading solutions.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Client Service OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

74 Jobs in West Chester Township, OH, USA