Digital Accessibility Specialist
As a Digital Accessibility Specialist, you will join a team responsible for scoping, testing, reporting, and delivering detailed analyses of customers’ websites and mobile apps. Ensuring that our clients' websites and mobile applications are inclusive and user-friendly for individuals with disabilities. Your expertise in accessibility testing, comprehensive analysis, and collaboration with clients and partners will contribute to our commitment to delivering top-notch solutions in the digital accessibility space.What you will be doing
- Accessibility Testing & Analysis:
- Conduct thorough accessibility tests on individual pages, adhering to Siteimprove’s testing standards.
- Utilize the Siteimprove platform to identify trends in accessibility compliance and provide in-depth analyses of clients' digital properties.
- Stay current with and master accessibility guidelines, including Web Content Accessibility Guidelines 2.2, Section 508, and Accessibility Conformance Testing rules.
- Documentation & Reporting:
- Generate user-centric and easy-to-understand documentation, ensuring its paramount role in maintaining our competitive advantage and contributing to clients’ success.
- Collaborate with clients to define accurate Scopes of Work for manual accessibility testing projects.
- Quality Assurance & Collaboration:
- Contribute to group efforts to deliver accessible websites, mobile apps, and content through quality assurance evaluations.
- Identify and explain trends across various test cases to senior leadership.
- Facilitate discussions and present testing results to clients’ multi-disciplinary teams.
- Peer Review & Process Improvement:
- Review artifacts and deliverables from peers, ensuring accuracy and continuous improvement of processes and procedures.
- Contribute to the internal accessibility knowledge base.
- Project Management & Multitasking:
- Work concurrently on multiple projects, balancing competing deadlines in an agile environment.
- Assist in the development and presentation of remediation strategies.
- Consulting & Advisory:
- Consult with customers to align priorities with business objectives
- Advise Customer Success Executives on corresponding consulting sessions for customer impact
- Support Sales in customer scoping exercises
- Internal manual testing for other departments as needed
- Perform other duties as assigned.
- 5+ years of experience performing accessibility testing.
- Experience using screen readers such as JAWS, NVDA, VoiceOver, Talkback, and others.
- Proficiency in web accessibility guidelines (WCAG, Section 508, and ACT-R).
- Proficiency in Microsoft Windows (Outlook, Word, Excel, & PowerPoint).
- Self-starter with a demonstrated record of acquiring knowledge beyond what is needed to complete assigned tasks.
- Superior ability to communicate clearly in writing and verbally.
- Excellent time management, organizational, and planning skills.
- Strong attention to detail.
- Experience in direct sales, project management, or client communications.
- Travel as needed.
- Front-end development or user experience design experience.
- Certifications such as Certified Professional in Accessibility Core Competencies (CPACC) or Web Accessibility Specialist (WAS).
- 508 trusted tester certification.
- Rest and relaxation: Open Paid Time Off (OPTO) program for vacation, personal illness, mental health, or to care for a family member, 10 paid holidays, and two Give Back Days
- Comprehensive benefits: National medical plan, dental, vision, paid maternity leave, paid paternity leave, HSA, Flex, employer-sponsored short-term, long-term disability, discounts to volunteer plans to meet your family needs, and more!
- Prepare for the future: 401(k) with a company match to provide a better future in your retirement years.
$80,343 - $100,429 a year
PI286034755