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The American Association for Justice (AAJ) works to preserve the constitutional right to trial by jury and to make sure people have a fair chance to seek justice when they are injured by the negligence or misconduct of others—even when it means taking on the most powerful corporations.AAJ is seeking a Director of Business Systems for its Membership department. The Director of Business Systems is responsible for the management of AAJ’s CRM, NetForum and other integrated systems that support business operations. The Director is responsible for the day-to-day management, optimization, and support of AAJ’s NetForum Association Management System (AMS). This role ensures data accuracy, system usability, and user satisfaction by configuring modules, managing data, supporting staff, and coordinating with vendors and internal stakeholders.Essential Duties Include (but not limited to):<ul><li>Own and manage day-to-day operations in Netforum ensuring alignment across all internal departments.</li><li>Independently manage and continue to improve the CRM to prioritize enhancements, respond to interdepartmental needs, and deliver timely updates to stakeholders and leadership.</li><li>Analyze existing workflows, identifying areas for improvement and designing solutions within NetForum to enhance efficiency and effectiveness.</li><li>Design and deploy custom dashboards to improve business processes.</li><li>Strong communicator with vision related to business practices and systems optimization.</li><li>Develop and execute a strategic plan for the membership database to enhance overall business operations and automation strategies.</li><li>Work with AAJ teams to gather and document functional and technical requirements.</li><li>Analyze requirements from membership and other stakeholders to determine the best use solutions.</li><li>Support configuration and setup of NetForum modules based on business needs.</li><li>Support managing NetForum upgrades, patches, and new feature implementations.</li><li>Perform data analysis supporting data integrity across the system.</li><li>Identify gaps in system functionality and propose enhancements.</li><li>Develop reports and dashboards using NetForum reporting tools.</li><li>Supports data migrations and integrations with third party systems.</li><li>Supports IT with managing users’ requests, prioritizes requirements and assists with the drafting of clearly defined deliverables.</li><li>Support and assist in the development of Membership reports.</li><li>Act as a liaison with IT and all internal and external stakeholders to prioritize business and project issues and escalations.</li><li>Support IT with test plans and user acceptance testing (UAT) for system changes.</li><li>Document Membership business processes, workflows, and system configurations.</li><li>Train end users on Membership Database best practices and new functionalities.</li></ul><h2>Qualifications</h2><ul><li>Bachelor’s degree in business, marketing, computer science, or information systems management.</li><li>Previous experience with Associations and/or Non-Profit IT background preferred.</li><li>Minimum 10 years of experience in association membership operations and/or business systems design or related experience.</li><li>Experience with membership modules such as Accounting, Admin, Awards, CMS, Committee, CRM, eMarketing, Events, Fundraising, Inventory, Membership Reports, Subscriptions, and Toolkit.&nbsp; NetForum experience is highly desirable.</li><li>Strong knowledge of NetForum configuration and workflows.</li><li>Familiarity with SQL, reporting tools, and system integrations.</li><li>Familiarity with basic HTML and experience in or ability to build, maintain, and edit NetForum eWeb forms and eWeb pages.</li><li>Experience with API-based integrations and third-party applications is strongly preferred.</li><li>Experience in interviewing business users, collecting and interpreting requirements, and explaining the solution details to the business audience.</li><li>Requires strong customer service and people skills and the ability to work across departments.</li><li>Creative problem-solving abilities and dedication to improving member experience and operational efficiency.</li></ul>Salary Range:&nbsp;$121,300- $150,000Benefits and Perks for Working with AAJ:<ul><li>Hybrid work schedule, onsite Tuesday through Thursday and 100% remote work for the month of August (for most employees)</li><li>Comprehensive health insurance which includes, medical, dental, vision, life, disability, flexible spending account (FSA), and 401K with an employer match</li><li>Generous paid leave (e.g., vacation, sick, personal, parental), 11 federal holidays, and paid time off between Christmas and New Years</li><li>Subsidized metro transit and/or parking benefits</li><li>Professional development opportunities</li><li>Company social events</li><li>Office conveniently located ½ block from Gallery Place/Chinatown metro station in downtown Washington, DC</li></ul>AAJ is an Equal Opportunity Employer. No phone calls please!&nbsp;

American Association for Justice

Director of Business Systems

The American Association for Justice (AAJ) works to preserve the constitutional right to trial by jury and to make sure people have a fair chance to seek justice when they are injured by the negligence or misconduct of others—even when it means taking on the most powerful corporations.AAJ is seeking a Director of Business Development for its Business Development department. The Director of Business Development is responsible for developing new business opportunities, advertising and sponsorship revenue, growing the association’s exhibits, finding and developing new business opportunities and expanding the brand. A key responsibility of the Director of Business Development is to cultivate and strengthen relationships with AAJ sponsors and vendors. This role involves close collaboration with internal and external teams to ensure timely execution of deliverables and managing all aspects of sponsor-related activities. These activities include, but are not limited to, brand placement and the coordination of VIP experiences at AAJ-sponsored and non-sponsored events and conventions.Essential Job Duties:<ul><li>Grow the association’s non-dues, non-fundraising revenue generated through affinity programs, print and electronic advertising, exhibits, and sponsorship sales.</li><li>Direct and manage the business development team (2 direct reports) and support staff, including management of outside advertising sales and marketing contractors.</li><li>Collaborate with the Senior Director of Meeting and Sales to establish goals and overall direction of department.</li><li>With guidance from the Senior Director of Meetings and Sales and in collaboration with related association teams, develop and manage annual expense and revenue budgets.</li><li>Manage the association’s affinity programs, including new vendor prospecting, contract negotiation, and execution; retention and growth of current vendor relationships; and successful and effective promotion of products and services to members.</li><li>Lead the building of a robust prospect pipeline for all association-related marketing opportunities through strategic prospecting, research, networking, and attendance at trade shows, conferences, and other relevant industry events.</li><li>Work with Senior Director of Meetings and Sales, Business Development team members and other association departments to&nbsp; conceptualize, develop, and execute new and unique revenue-generating opportunities across all lines of business.</li><li>Initiate and supervise marketing activities, including coordination with AAJ’s Marketing team to develop multi-touch campaigns and marketing collateral.</li></ul><h2>Qualifications</h2><ul><li>Bachelor’s degree. Knowledge of the legal industry a plus.</li><li>8+ years of senior-level sales and sales management experience, preferably in the association or non-for-profit sector, driving annual sales across multiple lines of business.</li><li>&nbsp;Experience selling and/or managing advertising, exhibits, sponsorships, affinity programs, and other association-related&nbsp; marketing opportunities.</li><li>Experience with advertising sales, metrics, and data analyzing processes; knowledge of magazine production preferred.</li><li>Experience leading and managing sales teams, processes, and operations, preferably in a large membership-based organization.</li><li>Strong sales, prospecting, follow-up, and closing skills, including the ability to identify, reach, and communicate effectively with senior-level decision-makers in writing, over the phone, and face-to-face.</li><li>Proven ability to conceptualize, develop, and implement successful, customized sponsorship and promotional opportunities.</li><li>Advanced organizational, strategic planning, project management, and execution skills, including the ability to manage multiple projects with competing deadlines simultaneously and under pressure.</li><li>Experience developing and managing departmental expenses and revenue budgets.</li><li>Extensive knowledge of association structure, processes, databases, and systems with the ability to work effectively with association members and leadership. Docusign Envelope ID: 8AB433C9-9962-401F-A964-65ECEB6F9746</li><li>Ability to work collaboratively and effectively with other association teams.</li><li>Superior verbal/written communication and customer service skills with an emphasis on and commitment to building and maintaining strategic relationships.</li><li>Strong leadership, mentoring, and staff development skills.</li><li>Strong MS Office skills, particularly with Word, Outlook, PowerPoint, and Excel.</li><li>Travel required for meetings and events (approximately 20%).</li></ul>Salary Range: $118,000 - $140,000Benefits and Perks for Working with AAJ:<ul><li>Hybrid work schedule, onsite Tuesday through Thursday and 100% remote work for the month of August (for most employees)</li><li>Comprehensive health insurance which includes, medical, dental, vision, life, disability, flexible spending account (FSA), and 401K with an employer match</li><li>Generous paid leave (e.g., vacation, sick, personal, parental), 11 federal holidays, and paid time off between Christmas and New Years</li><li>Subsidized metro transit and/or parking benefits</li><li>Professional development opportunities</li><li>Company social events</li><li>Office conveniently located ½ block from Gallery Place/Chinatown metro station in downtown Washington, DC</li></ul>AAJ is an Equal Opportunity Employer. No phone calls please! &nbsp;

 Director of Business Development 

The American Association for Justice (AAJ) works to preserve the constitutional right to trial by jury and to make sure people have a fair chance to seek justice when they are injured by the negligence or misconduct of others—even when it means taking on the most powerful corporations.AAJ is seeking a Marketing Coordinator for its Marketing department. The Marketing Coordinator is responsible for facilitating email production and supporting the daily operations of the Marketing department. This position requires a proactive and creative individual who will contribute to the ongoing improvement and effectiveness of the association’s marketing strategies.Essential Duties Include (but not limited to):<ul><li>Coordinate association wide email calendar, as well as produce communications within the Hubspot platform.</li><li>Maintain external vendor relationships and facilitate procurement of various projects including signage and promotional products.</li><li>Assist with the creation of digital and print content, including light graphic design work where needed.</li><li>Track, index, and maintain multimedia library.</li><li>Work in close collaboration with numerous association departments to support the Association’s initiatives.</li><li>Perform other duties as assigned.&nbsp;</li></ul><h2>Qualifications</h2><ul><li>A bachelor’s degree is required. A degree in Marketing or a closely related discipline is preferred.</li><li>A minimum of two years’ work experience in an office, non-profit, or association setting preferred; experience working in the legal field or with legal professionals is a plus. &nbsp;</li><li>Strong organizational skills and proven experience with completing projects on tight deadlines, within budget, and handling multiple projects at one time.&nbsp;</li><li>Efficiency and attention to detail required; experience of proofreading preferred.&nbsp; &nbsp;</li><li>Strong communication and interpersonal skills, with the ability to clearly interact across departments and with staff at all levels.</li><li>Ability to work independently and show good judgment.&nbsp;</li><li>Computer literacy, including proficiency in using Microsoft Office, Outlook, and database programs (such as Netforum) required.&nbsp;</li><li>Working knowledge of CRM software and email automation software.</li><li>Experience with Canva or basic design software.</li></ul>Salary Range:&nbsp;$52,000- $58,000Please note: A cover letter is required in addition to a resume for this position. Applications submitted without a cover letter will not be considered.Benefits and Perks for Working with AAJ:<ul><li>Hybrid work schedule, onsite Tuesday through Thursday and 100% remote work for the month of August (for most employees)</li><li>Comprehensive health insurance which includes, medical, dental, vision, life, disability, flexible spending account (FSA), and 401K with an employer match</li><li>Generous paid leave (e.g., vacation, sick, personal, parental), 11 federal holidays, and paid time off between Christmas and New Years</li><li>Subsidized metro transit and/or parking benefits</li><li>Professional development opportunities</li><li>Company social events</li><li>Office conveniently located ½ block from Gallery Place/Chinatown metro station in downtown Washington, DC</li></ul>AAJ is an Equal Opportunity Employer. No phone calls please! &nbsp;

Marketing Coordinator

The American Association for Justice (AAJ) works to preserve the constitutional right to trial by jury and to make sure people have a fair chance to seek justice when they are injured by the negligence or misconduct of others—even when it means taking on the most powerful corporations.AAJ is seeking a Systems Administrator for its IT department. The Systems Administrator assumes responsibility for delivering comprehensive technical support encompassing application systems, hardware, software, AV, network infrastructure, web systems, on-premises, and Microsoft Azure cloud hosting environment. The Systems Administrator plays a key role in ensuring efficiency, security, and alignment of technology systems with the organization's goals and objectives.Job duties include:<ul><li>Manage the organization's technology infrastructure, including WANs, LANs, servers, workstations, AV system, networks, internet systems, web systems, databases, and software applications. Ensure that systems are secure, dependable, scalable, and capable of supporting organization’s operations.</li><li>Collaborate with the Helpdesk Support Assistant to provide on-site and remote technical services and ensure the support requests are managed in a timely manner.</li><li>Collaborate with the web manager to provide website support.</li><li>Collaborate with the database manager and the database developer to provide membership database support.</li><li>Collaborate with the Director of Information Technology to align IT strategies with the organization's mission and objectives.</li><li>Identify cost-effective solutions to ensure that IT resources are used effectively. Provide training and support for staff members on IT systems and applications. Ensure that employees have the knowledge and skills they need to effectively use technology in their roles.</li><li>Maintain and update plans for disaster recovery and business continuity to minimize disruptions to organization’s operations in the event of IT failures or other emergencies.</li><li>Implement and enforce security protocols to protect the organization's data, networks, and systems from cyber threats and unauthorized access. Stay updated on industry regulations and compliance standards to ensure the organization meets legal requirements.</li><li>Maintain and update documentation of IT systems, processes, and procedures. Generate reports on key IT metrics, such as support tickets, security incidents, and project status, to inform the Director of Information Technology and demonstrate IT's value to the organization.</li><li>Initiate annual audits of policies and procedures, formulating compliance action items pertaining to service interactions and contractual obligations with business partners and clients.</li><li>Provide backup coverage for the Helpdesk Support Assistant.</li><li>Manage the entire lifecycle of IT assets, including hardware and software inventory management.</li><li>Stay informed about emerging technologies and best practices, driving continuous improvement in IT processes and systems.</li></ul><h2>Qualifications</h2><ul><li>Bachelor’s degree in Computer Science, Information Technology, or a related field.</li><li>Relevant Microsoft certifications such as MCSE/MCSA, Azure Administrator, or Windows Server Hybrid Administrator.</li><li>5+ years of experience as an IT Systems Administrator</li><li>Managing cloud-based environments including Microsoft Azure and third-party hosting (e.g., Rackspace).</li><li>Strong experience with Microsoft Active Directory, Domain Controllers, Microsoft 365, Microsoft Entra, Intune, Exchange Online, SharePoint Online, Microsoft Teams, and Zoom.</li><li>Experience with Microsoft Intune, Purview, Security, Defender, and Autopilot deployment.</li><li>Familiarity with DNS records update, SSL certificates renew/reissue, and network security best practices.</li><li>Working knowledge in MS SQL server or other relational databases.</li><li>Experience with web contents editing/publishing, HTML codes and Content Management System (CMS, preferably Sitecore) management</li><li>Experience with Association Management System (AMS, preferably Momentive Software/NetForum Enterprise) management</li><li>Excellent interpersonal and customer service skills; ability to communicate technical solutions to non-technical audiences.</li><li>Ability to work onsite five days a week.</li></ul>Salary Range:&nbsp;$105,600-$120,000Benefits and Perks for Working with AAJ:<ul><li>Comprehensive health insurance which includes, medical, dental, vision, life, disability, flexible spending account (FSA), and 401K with an employer match</li><li>Generous paid leave (e.g., vacation, sick, personal, parental), 11 federal holidays, and paid time off between Christmas and New Years</li><li>Subsidized metro transit and/or parking benefits</li><li>Professional development opportunities</li><li>Company social events</li><li>Office conveniently located ½ block from Gallery Place/Chinatown metro station in downtown Washington, DC</li></ul>AAJ is an Equal Opportunity Employer. No phone calls please!&nbsp;

Systems Administrator

The American Association for Justice (AAJ) works to preserve the constitutional right to trial by jury and to make sure people have&nbsp;a&nbsp;fair&nbsp;chanceto&nbsp;seek&nbsp;justice&nbsp;when&nbsp;they&nbsp;are&nbsp;injuredby&nbsp;the&nbsp;negligence&nbsp;or&nbsp;misconduct of others—even when it means taking on the most powerful&nbsp;corporations.AAJ is seeking a Membership Manager for its Membership department. The Membership Manager supports the department in increasing acquisitions, retention, member benefits, and member satisfaction while maintaining a high level of customer service. Please note the job location for this position varies depending upon incumbent, but it is highly preferred that someone is located in California (Los Angeles, San Diego, or San Francisco), Nevada (Las Vegas), Colorado (Denver), Arizona (Phoenix), and/or Texas (Dallas, Austin, or Houston).&nbsp;Essential Duties Include (but not limited to):<ul><li>Support the execution of AAJ’s membership acquisition program. This will include organizing membership drives, working with local members to identify prospective new members, collaborating with the state and local trial lawyer associations (TLAs) on membership, appointment scheduling, and following up with prospects.</li><li>Execute AAJ’s retention program to retain members in west &amp; southwest states including monthly calls and emails to lapsed members and working closely with AAJ headquarters to increase AAJ’s overall retention rate.</li><li>Provide bi-weekly reports on all activities to the Associate Director of Membership.&nbsp;</li><li>Successfully complete assignments within a defined budget.</li><li>Act as a liaison between AAJ and local members.</li><li>Assist State Trial Lawyer Associations in assigned areas with membership recruitment, helping to grow membership in their organizations, and finding synergies between their membership and AAJ’s where possible. Provide assistance with their events and projects when needed.</li><li>Perform other duties as assigned.</li></ul>Requirements:<ul><li>Bachelor’s degree or equivalent years’ work experience</li><li>Minimum of 5 years’ experience in sales, marketing, or related field.&nbsp;</li><li>Experience selling person-to-person is strongly preferred.</li><li>Association experience is strongly preferred.</li><li>Exceptional customer service, communication, and public relations abilities, both written and verbal.</li><li>Strong working knowledge of databases – advanced general computer skills: Membership database (Netforum), Microsoft Suite products (e.g., Word, PowerPoint, Excel, Outlook).</li><li>Must be accurate in work product and must demonstrate the ability to work independently and collaboratively from a remote location.</li><li>Ability to work well under pressure, determine priorities, manage budgets, and produce results.</li><li>Strong organizational, analytical, problem solving and time management skills.</li><li>Strategic thinker with a passionate and optimistic mentality.</li><li>Interest in social justice, politics, and protecting consumers is essential.</li></ul>Salary Range:&nbsp;$77,000- $86,000Benefits and Perks for Working with AAJ:<ul><li>Hybrid work schedule, onsite Tuesday through Thursday and 100% remote work for the month of August (for most employees)</li><li>Comprehensive health insurance which includes, medical, dental, vision, life, disability, flexible spending account (FSA), and 401K with an employer match</li><li>Generous paid leave (e.g., vacation, sick, personal, parental), 11 federal holidays, and paid time off between Christmas and New Years</li><li>Subsidized metro transit and/or parking benefits</li><li>Professional development opportunities</li><li>Company social events</li><li>Office conveniently located ½ block from Gallery Place/Chinatown metro station in downtown Washington, DC</li></ul>AAJ is an Equal Opportunity Employer. No phone calls please!&nbsp;

5 American Association for Justice Jobs