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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Executive Assistant position supports three Vice Presidents within GMNS (Global Merchant Network Services). All three are within the Global Acquisition Capabilities &amp; Program Governance (GACPG) organization within the Acquiring Partners, Product, and Strategy (APPS) in Merchant Services – U.S. (MSUS). This role will be a part of a dynamic global organization driving merchant acquisition across the evolving partner payments landscape.&nbsp;Responsibilities: <ul><li>Calendar management, including coordinating meetings and events for Amex colleagues and partners&nbsp;</li><li>Coordinate logistics for meetings, including scheduling of conference rooms and technology support as required&nbsp;</li><li>Book and coordinate travel arrangements including air and hotel bookings&nbsp;</li><li>Coordination of internal and external meetings and team events, including room booking, catering, etc.&nbsp;</li></ul><ul><li>Greet office visitors, such as candidates, consultants, and U.S. Regulators&nbsp;</li><li>Prepare, review, and process expense reports, and ensure T&amp;E in line with company policy and budget&nbsp;</li><li>Group administration (updating distribution lists/employee roster, org charts, etc.)&nbsp;</li><li>Set up and manage distribution lists for the team&nbsp;</li><li>Manage your own e-mails and correspondence in a timely manner&nbsp;</li></ul><ul><li>Support special ad hoc projects as assigned&nbsp;</li><li>Candidate will need to be proactive when managing calendar and travel&nbsp;</li></ul>Minimum Qualifications<ul><li>Ability to manage multiple tasks efficiently and effectively while meeting tight deadlines&nbsp;</li><li>Must be a self-starter with excellent anticipation and prioritization skills&nbsp;</li><li>Strong sense of integrity with ability to handle confidential and sensitive information with discretion&nbsp;</li><li>Demonstrated ability to exercise sound judgment, act independently, and be resourceful&nbsp;</li><li>Strong written and verbal communication skills&nbsp;</li><li>Must have strong interpersonal skills, high attention to detail, and ability to maintain composure under pressure&nbsp;</li><li>Demonstrated personal excellence and strong work ethic with an intense will-to-win&nbsp;</li><li>Proficient in Microsoft Word, Excel, PowerPoint &amp; Outlook required&nbsp;</li><li>Candidate must have 3-5 years experience preferred</li><li>Candidate must have experience in domestic travel and coordination required&nbsp;</li></ul>Preferred Qualifications<ul><li>Experience working in Concur is preferred&nbsp;</li><li>Experience supporting multiple executives concurrently&nbsp;</li><li>Bachelor's degree preferred&nbsp;</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Executive Assistant (Global Merchant Services)

You Lead the Way. We’ve Got Your Back, At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions.&nbsp; Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent.&nbsp; By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.Are you up for a challenge? Do you want to join a dynamic, innovative, forward-looking team with key technology partners? Are you familiar with agile? Love to improve processes and drive automation to reduce inefficiencies but also drive additional value. Then this could be the role for you!The Enterprise Data Products (EDP) organization is part of the American Express Technology Group. EDP manages the Big Data Ecosystem which helps to centralize data across the company with built-in governance and democratization of access to a broad user community. The team is driving the future of our business by building products and platforms that delivers trusted and quality data for decision science processes, big data applications and analytical users.  We are looking for multiple Product Operational Managers across different work streams – Cornerstone, BI and Lumi. This role works closely with Business, Technology, and Infrastructure partners to address Initiatives across the enterprise, as well as adoption of training users onto Lumi.Responsibilities:<ul><li>Support the development of software products in alignment with business objectives and&nbsp;create business and technical documentation as required by the development lifecycle. </li><li>Define product scope and objectives, ensure compliance with standards and best&nbsp;practices, and drive production issue management, analysis, and issue tracking. </li><li>Ensure&nbsp;product and capability areas are controlled through a defined roadmap aimed at&nbsp;improving time to market, reduced operational risk, and increased business value. </li><li>Work closely with technology teams to develop, test, and&nbsp;deliver defined capabilities and rapidly iterate new solutions. </li><li>Collaborate with customers and key stakeholders to deliver Lumi capabilities that improve the overall experience for our big data customers and teams </li><li>Actively drive communication and sharing sessions with Lumi customers across different business units to drive use case adoption </li><li>Lead discussions to build use case and data onboarding roadmaps and project plans </li><li>Partner with customer success team to enhance Lumi training opportunities for customers </li><li>Effectively implement use cases with cooperative engagement from business partners and technical leaders </li><li>Conduct meetings that encourage teamwork while driving effective corrective actions and prioritizing necessary process enhancements to improve performance and availability </li><li>Demonstrate a sense of urgency and enthusiasm in developing elite Enterprise Data Platform services </li><li>Champion an external perspective in delivering solutions via a deep understanding of the external landscape; inspire and infuse external perspective across workstreams to modernize the platform </li></ul>Qualifications:<ul><li>Position requires a Master’s degree in Computer Science, Engineering, Information&nbsp;Systems, Business Administration, or a related field, and 2 years of experience with&nbsp;driving large-scale product development projects through all phases of the systems&nbsp;development lifecycle. </li><li>Experience must also include a minimum of: 3 years of experience&nbsp;with business systems analysis, including requirements analysis and definition; 3 years of experience with root cause analysis, developing/reviewing of business process flows, and&nbsp;designing, building, and testing application code; 1 year of experience with creating&nbsp;data architecture solutions consistent with enterprise standards </li><li>5+ years of experience in Product Management with proven track record in carrying out discovery and analysis to support the creation of our Product Vision, Strategy and Framework </li><li>Experience handling customer interactions and executive reporting </li><li>Proven track record managing large, complex features or products with multiple partners </li><li>Ambitious with strong interpersonal and communication skills, both verbal and written </li><li>Customer First:&nbsp; Obsess over customer needs - identify opportunities and gaps, work to address those needs </li><li>Partner and Collaborate:&nbsp; Work closely with engineering, data, analytics and product management teams to deliver results </li><li>Shows a genuine personal dedication to successfully completing all projects with an ability to learn rapidly and adapt quickly to changing situations </li><li>Confirmed history influencing and getting results for enterprise-level projects </li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Job Description:The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the CLT Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:<ul><li>Welcoming and providing access to our Card Members upon arrival at reception</li><li>Being accountable and taking ownership of the customer’s experience from beginning to end</li><li>Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer</li><li>Employing the Customer First philosophy in meeting customers’ needs and expectations</li><li>Providing concierge and lifestyle recommendation</li><li>Providing travel consultation and minimal reservation assistance</li><li>Accommodating needs of our Card Members, by partnering with our food and beverage lounge partners</li></ul>Lounge Hours of operation are from 05:00 AM - 11:00PM 7 days a week. Hours are subject to change due to business need.Qualifications:A successful candidate will possess the following qualifications:<ul><li>Minimum of 1 year recent experience servicing premium customers</li><li>Airline, lounge or travel industry experience preferred, including reservation experience</li><li>Passion for servicing customers with proactive solutions</li><li>Exceptional communication skills, delighting the customer with every single interaction</li><li>The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received</li><li>Must exhibit the utmost professionalism and maintain a positive attitude in all interactions</li><li>The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment</li><li>Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do</li><li>Must be resourceful and capable of using the Internet effectively while providing assistance in a face to face customer environment</li><li>Ability to utilize and switch from multiple technology platforms with ease</li><li>Adapt to an ever changing environment and being resilient</li><li>Ability to work flexible shifts including nights, weekends, and holidays is essential</li><li>Light to moderate lifting may be required for certain job tasks</li></ul>Salary Range: $20.00 to $22.12 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Customer Experience Concierge, Centurion Lounge - CLT

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express Global Commercial Services (GCS) offers powerful backing and support that helps companies of all sizes gain financial savings, control and efficiency. We provide a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing. The Global Commercial Services Marketing team is responsible for creating an end-to-end global marketing strategy and distribution plan for our prospect &amp; customer segments around the world.Reporting to the VP &amp; GM of Global, Large &amp; Managed Marketing, this Executive Administrative Assistant role would be a part of GLAMM team, based out of New York. The candidate would be responsible for supporting 1-2 VP’s and their teams administratively.&nbsp;Key Responsibilities include:<ul><li>Organizing and coordinating the employee culture initiatives</li><li>Day to day functioning/administrative work:Organize travel arrangements and processing/reconciling travel expenses schedule meetings and appointments, organize and maintain paper and electronic files, manage projects, conduct research, and provide information via the telephone, postal mail, and e-mail. Receive telephone calls and visitors to the office.</li><li>Secretarial Assistance:Responsibility for the leaders, Calendar Management and coordinating with USand globalteams for scheduling the meetings.&nbsp;</li><li>Independently handle routine affairs, referral to concerned functions and follow up through closure</li><li>Preparation of material for office presentations</li><li>Schedule and manage Calendar, Team Huddles, other internal &amp; external meetings, PR and courtesy calls as well as business commitments, travel etc.</li></ul>Minimum Qualifications:<ul><li>Experience as an Executive Assistant supporting senior leadership in a fast-paced environment</li><li>Excellent calendar management skills</li><li>Ability to quickly adapt and be flexible in a dynamic workplace</li><li>Proven team player with the ability to collaborate across a broad range of contacts and personalities – internal and external</li><li>Strong sense of integrity with ability to handle confidential and sensitive information with discretion</li><li>Exceptional organizational, administrative and interpersonal skills</li><li>Ability to prioritize multiple tasks with minimal guidance, solution-oriented</li><li>Strong written and verbal communication skills</li><li>Extremely thorough with a high level of attention to detail and quality; timely follow up</li><li>Experience in providing support remotely to a geographically disbursed team</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsWe back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Executive Assistant

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?The GSG Colleague MIS &amp; Analytics team (CMA) is seeking Analysts to help drive the performance of our frontline colleagues. The Analyst – Performance Management &amp; Incentives will have the responsibility of defining, implementing and maintaining a performance management program for the front-line colleagues and leaders across GS card rick processes for Credit, Fraud and New accounts teams in multiple markets globally.Job Responsibilities:<ul><li>Manage day-to-day Performance Management and Incentives processes, driving process improvements by analyzing technical issues, performance results, and future project impacts.</li><li>Ensure the Incentives meet all AXP Governance requirements including documentation, approvals and reporting.</li><li>Provide analytical support for Operations through analysis of performance data to identify trends and drive necessary plan changes. </li><li>Leverage Tableau and Cornerstone/Lumi to create customer interactive dashboards and data analyses.</li><li>Establish partnership with critical customers creating solid informal as well as formal communication, including but not limited to meeting facilitation, status updates, and tool clarification / up-training. </li><li>Successfully engage in multiple metrics initiatives, lead and support ongoing metrics projects, and provide consultative expertise focused on win-win solutions.</li></ul>Minimum Qualifications<ul><li>Highly organized and detail oriented.</li><li>Strong written and verbal communication skills, including the ability to interact with GSG leadership </li><li>Skilled in MS Excel, PowerPoint, SQL</li><li>Analytical thinker and problem solver: comfortable working with and manipulating data, ability to find errors in large data set or reports. </li><li>Able to work independently as well as be a team player. Should be comfortable with flexible shift timings to support the international business, as needed.</li><li>Knowledge of GSG Operations.</li></ul>Preferred Qualifications<ul><li>Understanding of Nice performance management (NPM) and /or Reporting Operational Performance (ROP) interface and Incentives processes. </li><li>Experience working with core MIS teams</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Business Analyst

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best.We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.The Colleague Services organization at American Express plays a critical role in providing the best-in-class services, capabilities, data, and insights that enable a great colleague experience. The organization builds and evolves essential foundational and operational products and services to enable Colleague Experience Group (CEG) and the business. This is an exciting opportunity to be a key contributing member of the Colleague Servicing Organization. The Payroll Services&nbsp; Some of these roles responsible:<ul><li>Provide guidance in the strategy, design, and maintenance of the Dayforce system</li><li>Oversee the daily operation of the Dayforce system</li><li>Responsible for auditing all Dayforce Payroll/Time &amp; Labor system configuration</li><li>Create all system configuration documentation and maintain accordingly</li><li>Monitor Payroll/Time &amp; Labor compliance regulations for system impact</li><li>Consult with key stakeholders to ensure data integrity and system testing outcomes</li><li>Collaboration with Payroll Manager, Tax Manager- New compliance regulations</li><li>Drive system learning for current and new American Express payroll colleagues</li><li>Creation and maintenance of Standard Operating Procedures documentation</li><li>Drive Compliance utilizing SOX controls and audits</li><li>Validate all interfaces and data transmission between all tangent systems</li><li>Form strong collaboration with American Express departments that are connected to payroll production and system</li><li>Apply knowledge of Dayforce system and reporting capabilities to create analytics / data request</li><li>Define and manager system security standards and maintain appropriate records and roles</li><li>Serve as primary contact for Dayforce team</li><li>Lead cross function projects.</li></ul>Qualifications:<ul><li>Bachelor’s degree or equivalent experience</li><li>Minimum of 5-7 years’ experience managing HR/Payroll/Time &amp; Labor Systems</li><li>Knowledge of HR/Payroll/Time &amp; Labor Systems, &amp; Compliance Enforcement through system configuration</li><li>Minimum of 3-4 years’ experience on Dayforce</li><li>Experience with global and US data privacy</li></ul>Competencies/Skills Required:<ul><li>Strong analytical background &amp; critical thinking ability</li><li>Use formal project management skills to execute maintenance and updates</li><li>Responsiveness to organizational changes and transformational efforts</li><li>Demonstrated ability maintaining Standard Operating Procedures (SOPs) for ongoing processing requirements</li><li>Proven problem solving and decision-making abilities</li><li>Team player with a positive attitude</li><li>Excellent oral and written communication skills</li><li>Proficient computer skills (MS Word, Excel, Access, Power Point, Visio)</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positionsWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Payroll Team Lead

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express’s Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU), within Global Financial Crimes Compliance (GFCC) have implemented comprehensive Sanctions Screening and Transaction Monitoring of the Global Network Services (GNS) portfolio. The successful candidate will support the enterprise by partnering with colleagues within the Global Merchant and Network Services (GMNS) organization in the development and execution of the Request for Further Information “RFI” Desk supporting GNS Sanctions Screening and Transaction Monitoring. The primary function of the RFI Desk is to manage requests for additional investigative data, (demographic data, merchant information, transactional data, etc.) to allow for effective Sanctions Screening adjudication and Transaction Monitoring of GNS investigative inputs. The RFI Desk serves as an intermediary between GFSCU and GMNS Financial Crimes Transformation on all open and closed RFI requests.How will you make an impact in this role?<ul><li>Support the management of the RFI Desk by coordinating RFIs for GNS Sanctions Screening and Transaction Monitoring </li><li>Initiate RFI requests and provide oversight of RFI responses provided by GMNS</li><li>Manage RFI data in the AML workflow within GAITS</li><li>Partner with GMNS and Global Sanctions on issue management</li><li>Communicate effectively with GFCC and GMNS Senior Leadership</li><li>Analyze and assess business impacts of proposed and/or implemented changes to the GFCSU’s alert adjudication process and AML investigations</li><li>Identify and recommend efficiencies and strategies to deliver on core requirements</li><li>Maintain RFI metrics and conduct analysis to identify trends</li><li>Draft weekly, monthly, and quarterly performance snapshots</li></ul>Minimum Qualifications:<ul><li>Familiarity with Amex internal functions such as AML, Sanctions Screening, Compliance, complex data analysis/reporting, audit or complex investigations</li><li>Bridger, GAITS, and SharePoint experience </li><li>Skilled in the use of Excel (experience with pivots, macros, and basic functions like VLOOKUP, concatenate, text to columns) and other data analysis tools</li><li>Superior organization and planning skills with attention to detail a must </li><li>Demonstrated ability in critical thinking, strategic planning, adaptability, and ability to work under stress</li><li>Excellent written and oral communication skills </li><li>Demonstrated ability to influence senior management and achieve results through others </li></ul>Preferred Qualifications:<ul><li>Bachelor’s Degree, preferred</li><li>Working knowledge of Tableau preferred</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Analyst - Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and continues to be an exciting and fast-growing business. To maintain this success, the organization must accelerate sales and drive profitable charge volume growth. The Global Sales Enablement, Pricing &amp; Transformation (SPT) team within GCS is instrumental in ensuring achievement of these objectives. The Director of Sales &amp; Account Development (AD) Conduct and Governance within SPT offers you the opportunity to be part of this dynamic organization and help GCS navigate towards growth.This position reports to the Vice President – Global and Large Performance Insights, focused on the delivery of G&amp;L’s retention, growth, &amp; transformation objectives in a profitable, sustainable, and compliant manner, across US and international. Leading all planning and performance activities related to Sales and Account Development colleagues. Additionally, responsible for Bringing in the “do it right the first time” mindset, this role will be focused on designing the strategy around providing governance on the sales &amp; client management activities recorded by the G&amp;L field colleagues. It would require collaboration with the Conduct Management, ORM, Project Guardian team, Marketing, Performance, Reporting, technology and Incentive Governance teams. This Director position would be responsible for managing a team of 5 colleagues comprising of managers and analysts. The director will work cross-functionally to lead the development of the governance framework, run the daily business efforts, and strategic efforts from conception to rollout ensuring right balance between business growth and colleague experience. This role is also responsible for defining success metrics, ensuring key performance indicators are reportable to track real-time business impact.Key Responsibilities:<ul><li>Lead / Partner on business unit specific frameworks, including identification of accountable leaders to oversee BU conduct risk programs</li><li>Partner with BU-specific conduct risk teams and interact with Central 2nd Line of Defense conduct risk teams</li><li>Partner with GCS Control Management and 2nd line functions to enhance the control environment, mitigate risks and effectively upgrade operations in line with Blue Box standards</li><li>Drive consistent expectations of practice across BU-specific Conduct Risk monitoring and reporting teams.</li><li>Develop/enhance guidance, templates, and enablers for risk monitoring and reporting to support skills development.</li><li>Partner with VP of Governance &amp; VP of GCS Guardian in SPT </li><li>Provide thought leadership, and partner with cross-functional teams for conduct risk including CEG, Risk, One.Force, Compliance, Conduct management &amp; ORM</li><li>Lead Incentive design &amp; documentation for the G&amp;L organization</li><li>Lead on designing the rules of engagement for the client facing business teams in alignment with P&amp;I teams in G&amp;L and SME</li><li>Drive operational excellence and ensure full compliance with regulatory requirements.</li><li>Build positive relationships with key collaborators</li></ul>Minimum Qualifications:<ul><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes and establishing reporting &amp; monitoring framework on conduct risk</li><li>Proven business leader and resourceful self-starter with the ability to navigate ambiguity and engage in structured thinking</li><li>Strong thought leadership, business acumen &amp; execution skills with attention to details</li><li>Strong collaborative/interpersonal skills and ability to work in a dynamic, fast changing environment </li><li>High intellectual curiosity &amp; critical thinking with the ability to understand new concepts quickly and solve complex problems.</li><li>Excellent analytical and problem-solving skills to support SPT leadership and Business in reviews and special projects</li><li>Ability to adopt a business mentality and link business strategies to specific initiatives</li><li>Expert knowledge of MS office tools especially excel and PowerPoint</li></ul>Preferred Qualifications:&nbsp;<ul><li>Experience in operational risk management and understanding of operational risk frameworks and regulatory requirements for larger financial institutions will be a plus</li><li>Candidates with 10+ years of experience in governance and analytics would be preferred</li><li>Leadership experience with managing direct reports</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Sales & AD Conduct and Governance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Global Compliance &amp; Ethics (GC&amp;E) organization establishes the framework for American Express’ global compliance risk management program commensurate with the size, complexity and risk profile of the entity. As an independent risk management function, GC&amp;E is responsible for overseeing the organization’s compliance with regulatory expectations.The Analyst of Program Oversight Quality Assurance is a new role that will be responsible for executing a quality assurance program that ensures consistent quality standards and processes occur across the GC&amp;E organization. This role is essential in assisting GC&amp;E in evolving the compliance risk management program to ensure the organization adheres to all relevant laws, regulations, and internal policies.The ideal candidate will have experience in regulatory compliance risk management and/or deploying value added independent testing activities.&nbsp;Key Responsibilities:<ul><li>Execution of a quality assurance program that provides timely and value-added feedback that drives process improvements and best practices.&nbsp; &nbsp;</li><li>Makes unbiased decisions and judgments, free from external pressures or conflicts of interest, showing integrity and objectivity.&nbsp;&nbsp;</li><li>Analyzes complex situations, identifies patterns and draws meaningful conclusions to perform logical and well-structured evaluations.&nbsp; &nbsp;</li><li>Collects and maintains documentation to enable accurate and thorough records of risk management activities, supporting accountability and traceability.&nbsp; &nbsp;</li><li>Interacts with multiple levels of leadership in the pursuit to provide a complete and fair evaluation.&nbsp; &nbsp;</li><li>Communicates risk data, trends and analysis through structured reports to key stakeholders to ensure they receive timely, aggregate, accurate, complete and relevant information.&nbsp; &nbsp;</li><li>Displays a mindset of questioning assumptions, critically assessing information and seeking evidence to validate conclusions, so decisions are unbiased and well-founded.&nbsp; &nbsp;</li><li>Analyzes complex situations, identifies patterns and draws meaningful conclusions to perform logical and well-structured evaluations.&nbsp; &nbsp;</li><li>Makes unbiased decisions and judgments, free from external pressures or conflicts of interest, showing integrity and objectivity.</li></ul>Qualifications:<ul><li>Bachelor’s degree in law, Compliance, Business, or a related field required.&nbsp; &nbsp;</li><li>Minimum of 2 years of overall experience in risk management and / or testing activities (i.e. quality assurance, independent testing, auditing, exams).&nbsp;&nbsp;</li><li>Experience in any of the following preferred: consumer compliance, fair lending, AML/Sanctions, privacy, payment fraud, complaints.&nbsp; &nbsp;</li><li>Ability to manage multiple projects simultaneously and prioritize tasks effectively.&nbsp; &nbsp;</li><li>Excellent interpersonal skills to influence and collaborate with stakeholders at all levels.&nbsp; &nbsp;</li><li>Familiarity with regulatory requirements issued by CFPB, Federal Reserve, FDIC and OCC.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express’ Global Financial Crimes Compliance (GFCC) team is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide AML function. GFCC is part of the broader Global Risk &amp; Compliance organization. The&nbsp;GFCC Threat Assessment Analyst will report to the Threat Assessment Manager and work within the Threat Assessment Group which is responsible for enterprise-wide threat-level information collection, assessment, and mitigation. This team focuses on financial crimes threats and risks leveraging internal and external sources of intelligence for the purpose of informing financial crime risk strategy and the design and execution of controls. The Threat Assessment team aligns closely to enterprise-level financial crimes risk assessment in terms of informing inherent risk and evaluating control effectiveness in complex circumstances. Examples include but are not limited to higher risk jurisdictions, complex products, and segments that present unique or niche financial crime risks. The team evaluates threats and risks across the spectrum of money laundering, transaction monitoring, circumvention of sanctions, fraud, cyber enabled financial crime, bribery, and corruption. &nbsp;The Threat Assessment Analyst will be responsible for identifying, analyzing, assessing, and developing mitigation strategies on new and evolving money laundering typologies, sanctions evasion strategies, and other financial crime trends.This role plays a key part in proactively detecting and analyzing financial crime threats and advising on controls to strengthen our AML program in response to an increasingly complex risk environment.Job Responsibilities<ul><li>Conduct in depth intelligence collection and analysis of financial crime trends, including emerging money laundering typologies, fraud schemes, sanctions evasion tactics, and terrorist financing developments</li><li>Monitor open-source intelligence, regulatory advisories, industry reports, and law enforcement bulletins to identify and assess new threats</li><li>Collaborate with internal stakeholders across compliance, investigations, global security, fraud, sanctions, first-line, and risk teams to inform proactive risk mitigation strategies</li><li>Support the development and enhancement of Financial Crime control frameworks based on emerging risk indicators</li><li>Participate in threat horizon scanning exercises and contribute to risk assessments at the enterprise, LOB, and product levels</li><li>Draft high quality intelligence reports and threat briefings for senior management, operational teams, and for regulatory purposes</li><li>Perform data driven analysis of threat landscape</li><li>Build quantitative threat models using internal and external data</li><li>Maintain awareness of geopolitical, technological, and macroeconomic developments that may impact financial crime risk exposure</li><li>Liaise with law enforcement, industry working groups, and regulatory bodies to stay abreast of AML/CFT best practices and trends</li><li>Perform other related duties as assigned</li></ul>Qualifications:<ul><li>Bachelor’s degree in Economics, International Relations, Business, Criminal Justice, Law, Data Analytics, or related field.</li><li>Minimum of three years professional experience, with at least one year in any of the following: BSA-AML compliance, law enforcement, intelligence, compliance, audit, complex investigations or legal</li><li>Demonstrated analytical, statistical, and/or quantitative skills</li><li>Strong communication, writing, and editing skills, a keen attention to detail, and the ability to translate data insights into actionable solutions</li><li>Strong Microsoft Office skills (Excel, PowerPoint, Word)</li><li>Investigative mindset, quantitative research-oriented approach, large appetite for knowledge and learning</li><li>The ability to manage multiple projects simultaneously, and a willingness to be deadline-driven in a dynamic working environment</li><li>An understanding of AML/CTF concepts and associated criminal typologies</li><li>Self-starter who can work independently while meeting strict deadlines</li><li>Experience using SQL, preferred (or a willingness and ability to learn)</li><li>CAMS Certification a plus</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

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