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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The American Express Global Dining team sits within the U.S. Consumer Services organization. Our mission is to connect the world’s best restaurants with the world’s best customers through trusted and innovative Software-as-a-Service (SaaS) platformsResy, the American Express global dining platform, powers the world’s best restaurants by using technology to imagine the future of hospitality. We serve more than 16,000 restaurants globally.Through our content-rich website and innovative mobile app, we help diners discover the amazing world of restaurants. Our customers are true insiders — and we love having them at the table.About the OpportunityThe Resy team is seeking experienced Product Managers across multiple levels to join our growing team. In this role, you’ll help define and build the next generation of hospitality technology that connects restaurants and diners around the world. You’ll work cross-functionally with design, engineering, analytics, and operations to identify opportunities, shape strategy, and deliver meaningful outcomes for our users.&nbsp;You'll own the end-to-end product lifecycle, from discovery and problem definition through delivery and iteration, in a fast-paced, collaborative environment. You’ll bring clarity to complex challenges and drive measurable impact through customer obsession, data-driven decision making, and a continuous learning mindset.&nbsp;We invite experienced candidates from diverse backgrounds and experiences to submit their resume for future consideration. Your application will allow our recruitment team to proactively connect you to the right opportunities that align your skills, experience and career goals as new roles become available.Minimum Requirements&nbsp;<ul><li>5+ years of experience, with at least 3 years focused specifically on digital product management</li></ul><ul><li>You have successfully led initiatives that connect complex ecosystems — whether through integrations or scalable consumer experiences.</li></ul><ul><li>You’re skilled at identifying and framing problems through user research, data analysis, and experimentation. You thrive in ambiguity, bringing focus and structure to evolving priorities, and balancing customer empathy with business objectives.</li></ul><ul><li>You have a deep understanding of digital product strategy and technical ecosystems, with the ability to collaborate effectively across engineering, design, operations, and data teams. You use insights, analytics, and testing to inform decisions and deliver measurable outcomes.</li></ul><ul><li>You’re passionate about leveraging technology to elevate the restaurant and hospitality experience, helping businesses and partners succeed in a dynamic, connected digital landscape.</li></ul>&nbsp; &nbsp; Minimum Requirements&nbsp;<ul><li>Experience in a multi-sided marketplace or platform business; hospitality technology experience a plus</li></ul><ul><li>Proven ability to collaborate across teams using product and data tools such as Jira, Figma, Looker, and Amplitude</li></ul><ul><li>Familiarity with regulated industries and related compliance considerations</li></ul><ul><li>Technically fluent, with a strong grasp of how data and systems connect — able to analyze, document, and communicate end-to-end flows that inform product architecture and decision-making</li></ul>Submit your application today to be among the first considered for upcoming openings within Global Dining to be a part of this impactful initiative!Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Future Manager / Senior Manager, Digital Product Opportunities

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) offers powerful backing and support that helps companies of all sizes gain financial savings, control, and efficiency. We provide a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing. The Global Commercial Services Marketing team is responsible for creating an end-to-end global marketing strategy and distribution plan for our prospect &amp; customer segments around the world.The GCS Marketing Analytics, Investment &amp; Marketing Enablement team, as part of Global Commercial Services within American Express, is responsible for overseeing marketing analytics, data products, data platforms, investment optimization and marketing enablement specific to the Global Commercial Services (GCS) business. This position will report to the Performance &amp; Analytics team lead within the GCSM AIM team. This team is responsible for performance management and marketing analytics across the GCS Marketing organization with a particular focus on US SME Prospect. This individual should have a strong interest in extracting quantitative insights and be excited by the challenge of helping channel owners understand their performance and refine their investment strategies. A critical success factor for this role is to be results driven; this individual will be tasked with providing a data based strategic perspective, channel and product specific results analysis, and streamlining run-the-business reporting tactics. This role will provide significant opportunity to drive at scale investment results and gain exposure to leaders across GCS, US SME and American Express. &nbsp; How will you make an impact in this role?<ul><li>Partner closely across GCS Marketing, GIO, Finance, etc. to ensure consistency in reporting and help Prospect Marketing channel owners to keep a pulse on their forecasts</li><li>Understand and document the drivers of marketing performance; both quantitative drivers through increased tracking as well as qualitative drivers through regular touchpoints with marketing partners</li><li>Provide strategic, analytics-based guidance during broader strategic planning sessions but also data exploration-driven ideas and opportunity areas on a regular basis across channels</li><li>Develop reporting tools and visualizations to better highlight Marketing performance</li><li>Develop and deliver insight-based, multi-channel marketing investment to maximize American Express’ opportunity to steal competitive share</li></ul>Minimum Qualifications<ul><li>Excellent Excel skills with experience in data analytics. Proficiency with Tableau and SQL/SAS a plus</li><li>Highly motivated team player with strong communication and interpersonal skills</li><li>Strategic thought leadership: ability to extract data insights and formulate a compelling storyline</li><li>Excellent project management skills with the ability to drive initiatives with minimal supervision</li><li>Comfortable working with ambiguity and change</li><li>Energized by a fast paced, complex environment</li><li>3-5 years of experience +; MBA or Graduate Degree preferred in Computer Science, Engineering, Business Analytics, Data Science, Operations Research, Statistics </li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager-Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Strategy, Operations &amp; Performance (GSOP) team serves as a Center of Excellence within the Global Merchant and Network Services (GMNS) business unit, focusing on enterprise-level strategy, performance management, and operational delivery. We are a fast-moving, high-impact team tackling the company’s most important priorities.The Risk &amp; Remediation Program Management Office (PMO) is specifically focused on driving GMNS process excellence, Legal Entity Governance, First Line of Defense (1LOD) Compliance, Data Governance and managing large risk-related initiatives for GMNS.The Analyst, Go-to-Market &amp; Change Enablement, will support a cohesive and coordinated change management approach across GMNS and will be responsible for driving clarity, consistency, and action in support of GMNS initiatives and enterprise-wide risk, compliance, and transformation initiatives. The successful candidate will support the development and execution of high-impact communications strategies, drive stakeholder alignment across global functions, and ensure smooth and effective change adoption at scale.Key Responsibilities:<ul><li>Support the development and execution of the change enablement strategy in alignment with business goals and priorities</li><li>Partner with internal partners and stakeholders, facilitating discussions, tracking action items, and ensuring accountability to maintain initiative success&nbsp;</li><li>Draft, edit, and design communications across channels to support enterprise-wide initiatives and business priorities, ensuring clarity and consistency&nbsp;</li><li>Lead project and program efforts for initiatives, including planning and tracking of progress, documentation of processes, and partner communication&nbsp;</li><li>Identify opportunities for process improvements and implement best practices</li><li>Foster a positive, respectful, and collaborative work environment</li></ul>Minimum Qualifications:<ul><li>Strong project management skills, including leading meetings, creating status reports, managing project plans, and tracking risks/issues and proven ability to prioritize and manage multiple tasks in a fast-paced environment</li><li>Collaborative team player that can build and strengthen relationships across the organization</li><li>Strong written communication skills, with the ability to develop strong and compelling presentations</li><li>Self-starter who thrives in an evolving, dynamic environment</li><li>Strong organizational, analytical, and problem-solving skills, with experience interpreting data and deriving insights&nbsp;</li><li>Advanced knowledge of Microsoft Office Suite (Excel, PowerPoint, Word)</li><li>High level of professionalism and strong work ethic</li></ul>Preferred Qualifications<ul><li>Bachelor’s degree in business, Communications, or a related field</li><li>1–3 years of experience in change management, communications, project coordination, or business operations </li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Analyst, Go-to-Market & Change Enablement

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model across Amex Offers, Advertising, Dining and Marketing Technology.The Enterprise Comms &amp; MarTech Experiences (ECMX) team is a global organization that sits within Membership Portfolio Services (MPS). It is American Express’ marketing services center of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech &amp; MarOps solutions.You will be joining ECMX’s MarTech organization, focused on providing frictionless, flexible, and flawless marketing and servicing experiences.Reporting to the Vice President, Digital Product Transformation &amp; Planning, this new role will be responsible for defining the long-term vision for our next generation AI and Agentic Marketing capabilities.Key Responsibilities include:<ul><li>Define the AI strategy for marketing technology, including a 2–3-year roadmap that aligns with enterprise priorities and evolving technology trends</li><li>Partner with Product Development, Marketing, and Technology teams to identify, validate, and prioritize high-impact AI use cases across the marketing ecosystem including use cases for enterprise tools like LLM agents, vibe coding</li><li>Evaluate and recommend best-in-class AI capabilities and vendor solutions, leading the due diligence and governance process to onboard external partners</li><li>Lead financial modelling for sizing impact of use cases and tracking value realization and performance metrics</li><li>Champion AI fluency and adoption across MPS, developing training and enablement programs that build capability and confidence in using AI tools</li><li>Lead change management and new ways of working related to AI adoption, in partnership with Marketing Operations, Marketing, and Product teams</li><li>Drive cross-functional collaboration with stakeholders in Marketing, Technology, Risk, Legal, and Compliance to ensure compliance and scalability</li><li>Monitor external trends in AI, GenAI, and marketing innovation, and incorporate insights into Amex’s strategy and roadmap decisions</li></ul>Minimum Qualifications:<ul><li>Strategic, big-picture thinker with deep understanding of AI, GenAI, and marketing technology ecosystems</li><li>Proven experience translating emerging technologies into practical applications and business value</li><li>Strong business acumen and creativity in identifying opportunities for new capabilities, tools, or experiences</li><li>Demonstrated ability to drive transformation across functions, balancing strategic vision with operational rigor</li><li>Strong stakeholder management and consultative skills, with a track record of influencing senior leaders</li><li>Ability to navigate ambiguity and engage in structured thinking in order derive meaningful, data-driven insights</li><li>Excellent oral and written communication skills; ability to simplify complex concepts and bridge business and technical conversations</li></ul>Preferred Qualifications:<ul><li>5–7 years in management consulting, strategy, or innovation roles with exposure to marketing or technology</li><li>Minimum 3–4 years of people leadership experience</li><li>Comfortable working in an environment with tight deadlines and managing through making decisions with imperfect information</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director-AI Product Strategy & Program Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.About Credit &amp; Fraud Risk FinanceCredit &amp; Fraud Risk (CFR) Finance team delivers fact-based, decision-driven and high-impact credit-risk related insights and deep analytics, PNL stress tests to support regulatory views and governance processes and forecasting of Net Loss Provision. The key objective is to drive prudent financial decisions and support credit-risk strategies while ensuring adherence to governance and controls. This position will be part of a highly talented team with strong intellectual curiosity.About The Manager, Stress Test Data Strategy &amp; Platform ManagementThe Manager of Stress Test Data Strategy &amp; Platform Management will play a key supporting role in developing the data roadmap for CCAR (Comprehensive Capital Analysis and Review). This position will help define and implement strategies for managing CCAR delivery platforms (TM1 and AiDA), contribute to driving strategic insights, and support innovation by leveraging Generative AI across the team. Working closely with VP leads and other stakeholders, the Manager will assist in evaluating methodologies, assessing results, and supporting ongoing enhancements through data, technology, people, and Gen AI—helping to ensure robust tech capabilities and system resilience. As an integral member of the CFR Finance &amp; AXP Stress Testing organizations, the Manager will collaborate with key partners to deliver stress testing results for regulatory and management forecasting exercises. This role supports the resilience and reliability of our systems and contributes to strategic decision-making by providing data-driven insights and fostering the adoption of Generative AI within the team to promote innovation and enhance capabilities.Impact You’ll Make·Provide strategic and innovative thought leadership with an ability to support multi-year tech roadmaps for CCAR delivery·Partner with stakeholders across Finance, Risk, Treasury, Tech Finance and the TM1 Development team to understand CCAR user needs, design and document functional requirements and deliver prioritized capabilities and features·Provide strategic and product development support·Drive efficiency and innovation through Gen AIMinimum Qualifications:·Deep understanding of IBM Planning Analytics (TM1), including its architecture, Excel-based interface, automation capabilities, and integration with other systems·Ability to design and optimize multidimensional financial models and manage data aggregation and reporting within TM1·Proven experience managing multiple priorities, user stories, and project timelines in a fast-paced environment·Strong relationship-building and stakeholder management skills, working closely with Finance, Risk, Treasury, and Technology teams.·Ability to communicate complex technical concepts to non-technical audiences and document functional requirements clearly.·Strong background in financial planning, P&amp;L modeling, budgeting, forecasting, and scenario analysis·Experience in risk and control management, including identifying, assessing, and mitigating risks.·BS/MS in Finance, Mathematics, Computer SciencePreferred Qualifications:·Leadership – While the manager role is supportive, it still requires initiative in driving efficiency, supporting innovation (including Gen AI adoption), and contributing to continuous improvement·Strategic &amp; Analytical – Ability to be a thought partner to help maximize the team’s goals.·Excellent communication skills to deliver results and drive engagement with Senior Leaders and key stakeholders·Agile Mindset – Ability to manage competing priorities and adapt to change and work well in a fast paced and dynamic environmentSalary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Manager - Stress Test Data Strategy & Platform Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Our Middle Market Digital Experiences team is leading a critical transformation within Global Commercial Services (GCS) creating a next-generation digital ecosystem of streamlined, modern experiences that empower businesses to manage and grow with confidence. This work is central to our strategy of delivering integrated, customer-first solutions, making the team’s role both highly visible and mission critical.As a Senior Manager of Product Development, you will play a key role in building a best-in-class digital ecosystem that transforms how Middle Market customers engage with American Express. You’ll help design and deliver intuitive digital platform experiences that give businesses actionable spend insights, streamline program communications (alerts and notifications), and power personalized dashboards and navigation.Your role will translate strategy into execution—simplifying complexity, driving delivery across cross-functional teams, and delivering digital capabilities that scale across products and personas. You’ll influence the roadmap, connect strategy to outcomes, and deliver measurable impact for customers and the business.Key Responsibilities:<ul><li>Lead the development of one or more digital capabilities across spend insights, program communications, role-based dashboards, and navigation experiences</li><li>Translate strategic goals into a clear roadmap balancing near-term delivery and long-term scalability</li><li>Partner with Engineering, Design, Product, and Business stakeholders to align priorities and accelerate execution</li><li>Drive discovery and MVP definition, ensuring product releases deliver meaningful customer and business value</li><li>Identify and execute opportunities to improve digital efficiency, consistency, and usability across experiences</li><li>Leverage data and user feedback to enhance adoption, optimize usability, and refine digital capabilities</li><li>Develop solutions that integrate seamlessly across systems, ensuring cohesive and scalable experiences</li><li>Communicate product strategies, progress, and outcomes to senior leadership</li><li>Foster collaboration, accountability, and a culture of innovation within and across teams</li></ul>Minimum Qualifications:<ul><li>5+ years of experience in product management, platform development, or related roles within financial services or technology</li><li>Proven track record in leading large product initiatives from concept to execution, particularly for digital experiences</li><li>Strong ability to collaborate across teams and drive alignment on priorities and execution</li><li>Experience defining and delivering product roadmaps, managing multiple priorities while adapting to evolving business needs</li><li>Strong analytical skills with experience using data and research to guide decision-making</li><li>Proficiency in documenting business solutions to ensure a clear understanding of platform capabilities and their role in product development</li><li>Familiarity with agile methodologies and product development frameworks</li><li>Bachelor's degree in business, computer science, engineering, or a related field</li></ul>Preferred Qualifications:<ul><li>Master's degree (MBA) or equivalent</li><li>Experience in developing cross-product capabilities with a focus on improving efficiency and usability across multiple customer segments</li><li>Strong understanding of customer experience, platform scalability, and digital experience feature development</li><li>Ability to align product strategy with business goals and drive meaningful impact</li><li>Experience presenting to senior executives and influencing cross-functional teams</li></ul>Why Join us?You’ll join a team shaping one of the most ambitious digital transformations at American Express—reimagining how Middle Market customers interact with our products and services. Your work will have enterprise-wide visibility and tangible business impact.Here, you’ll find the scale of a global brand with the energy and innovation of a startup, and the opportunity to:<ul><li>Build digital experiences that empower businesses with data, insights, and control</li><li>Lead initiatives at the center of our customer engagement strategy</li><li>Collaborate with senior leaders on high-impact, cross-functional initiatives</li><li>Grow your leadership career in a culture that values innovation, accountability, and results</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Digital Product Management (Platform Experiences)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Merchant and Network Services (GMNS) Pricing team is responsible for the single largest source of American Express revenue, merchant discount revenue. Leveraging customer-centric pricing principles and innovative pricing solutions, the team delivers merchant pricing to encourage acceptance and grow coverage, to increase merchant satisfaction and to drive GMNS revenue and profit.The Senior Manager, U.S. B2B Pricing, is responsible for managing the pricing strategy and financial analyses for new and existing B2B payment forms as well as for several of American Express’ U.S. merchant relationships within the U.S. B2B Product, Acquisition, Client Management &amp; Enablement (B2B PACE) portfolio. The Senior Manager is also responsible for supporting important broad-scale pricing initiatives aimed at preserving our merchant discount rate while balancing the organization’s goal for growing profitable charge volume.This is an excellent opportunity for an individual to gain deep knowledge of the merchant business, as well as exposure to and insight from Leadership across the Blue Box. The Senior Manager should be a dynamic individual who can work closely with partners and leaders and has the right ambition to drive change.Responsibilities:<ul><li>Develop pricing approaches or constructs based on quantitative data analysis and provide recommendations on key financial / commercial terms.</li><li>Leverage internal and external data, competitive intelligence, and industry research to inform pricing strategies and maintain pricing integrity.</li><li>Evaluate business cases for various merchant pricing scenarios, model P&amp;L impacts, and perform sensitivity analyses to drive agile business decisions.</li><li>Create comprehensive and understandable materials to support Senior Leadership decision-making, detailing key initiatives and the financial impact of pricing decisions.</li><li>Build relationships with partners in the Client Management organization that drive team accountability and achieve stated priorities.</li><li>Support expedited Leadership requests and ad-hoc teamwork, including financial analyses and Discount Rate planning and forecasting exercises where needed.</li><li>Contribute to the ongoing development of a robust pricing infrastructure, including documentation and mapping of critical internal processes and implementation of a strong control environment.</li></ul>Qualifications:<ul><li>5+ years of experience in pricing, consulting, financial services, strategy, or related experience.</li><li>Strategic and creative thinker with the ability to work through unstructured problems and develop clear, data-driven insights.</li><li>Demonstrated experience in analytics, financial modeling and problem-solving; SQL or SAS is a plus.</li><li>Proven ability to manage multiple deliverables and exhibit attention to detail.</li><li>Demonstrated experience as a self-starter who can work both collaboratively and autonomously.</li><li>Demonstrated proficiency in drawing value-added insights from data and presenting compelling recommendations through effective verbal and written communication.</li><li>Demonstrated professionalism and experience interacting with business partners and senior leaders.</li><li>Intellectual curiosity and interest in gaining merchant experience.</li><li>Bachelor’s degree is required; MBA or advanced degree is a plus.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, U.S. B2B Pricing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Amex Digital Labs is responsible for catalyzing innovation at American Express by originating, incubating, and managing products and platforms that are essential to our customers’ lives. We are a fast-paced team that leverages emerging technologies to develop digital payment and financial services products, customer servicing solutions, and engaging membership experiences. We often collaborate with top technology companies and strategic partners to bring products to market.We are seeking a manager to bring products and services to life within the crypto and blockchain space. You will shape the future of how American Express comes onchain by contributing to the strategic vision, defining winning strategies, and building new product concepts. This role will require the ability to operate in a white space area with a deep understanding of both the crypto landscape and traditional payments systems. For example: you can explain, at a high level, both a blockchain consensus mechanism and how a payment service provider operates.We are looking for a strong communicator who can simplify complex topics and drive alignment across teams. You will collaborate extensively with the Digital Labs Product team and a broad range of internal stakeholders including Strategic Partnerships, Enterprise Strategy, Global Commercial Services, Merchant, Network, Treasury and Amex Ventures.Responsibilities:<ul><li>Support the crypto &amp; blockchain strategy across the company developing use cases by working with key teams to understand business needs</li><li>Lead both short-term pilots and longer-term strategic developments across the crypto space</li><li>Conduct brainstorms and drive ideation process in partnership with Product team to determine new products and features</li><li>Convert industry, competitive, and regulatory developments into clear opinions for how the company should engage</li><li>Regularly collaborate on leadership conversations and create executive-facing materials</li><li>Deepen partnership with Amex Ventures to pilot new capabilities and build scalable participation in the ecosystem through internal proof of concept pitches</li><li>Monitor the crypto/stablecoin market to identify potential partners, support updates to existing roadmaps, and summarize market moves with clear recommendations</li><li>Contributes to partnership and pilot development by researching options, building business cases, and coordinating evaluations with stakeholders</li><li>Influences across teams by clarifying problem statements and trade-offs; helps drive alignment through clear notes, summaries, and follow-ups.</li><li>Collaborates well with Product team; translating business needs into requirements</li></ul>Minimum Qualifications:<ul><li>Deep experience in crypto and public blockchain ecosystems with detailed knowledge of the landscape, very consistent experiences as a user of these new technologies</li><li>3+ years of partnerships, business development, or strategy experience</li><li>Strong communicator—concise writing and clear, polished presentations; comfortable engaging colleagues at different levels and functions</li><li>Familiarity of financial-services controls: KYC/AML, sanctions, data privacy/security</li><li>Strong project management skills: organizes timelines, tracks milestones, manages risks/dependencies, and keeps things moving</li><li>Proactive, adaptable self-starter who learns quickly and stays effective in a fast-changing environment&nbsp;</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, Emerging Partnerships

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Enterprise Data and AI organization unites the data governance, strategy, engineering, and product teams with those responsible for AI engineering, generative AI enablement, and automation product and engineering. This group plays a pivotal role in leveraging data as a core driver of innovation and integrating AI capabilities to transform products, operations, and customer experiences.&nbsp;The EDAI organization also incorporates technology Research &amp; Development and experimentation with emerging capabilities, along with engineering support for Amex Digital Labs. This integration ensures that research breakthroughs seamlessly translate into business impact.About the team:&nbsp;We’re a hands-on team of engineers, product leaders, and researchers. We drive research and experimentation in frontier technologies, foster ecosystem partnerships from our Palo Alto hub, and power the next generation of American Express products and experiences.About the role:&nbsp;You'll explore and shape emerging ideas through research, rapid prototyping, and strategic collaboration. This role is ideal for someone who thrives in dynamic, fast-evolving environments and loves turning bold, early-stage concepts into meaningful, real-world impact.&nbsp;Responsibilities:<ul><li>Understand Amex’s strategic and competitive position.&nbsp;</li><li>Identify, assess, and synthesize new AI product ideas.</li><li>Lead hands-on evaluations to refine opportunities from both technical and business perspectives. This may involve generating business concepts, conducting customer interviews, and mostly partnering with engineering teams to develop prototypes, and testing solutions.&nbsp;</li><li>Establish a shared vision across the company by building alignment on priorities that drive product execution. You’ll play an instrumental role in communicating business ideas, helping colleagues understand their potential, and guiding products toward launch.&nbsp;</li><li>Drive the product from concept to the pilot phase and support larger deployments.&nbsp;</li></ul>Minimum Qualifications&nbsp;<ul><li>BA/BS, Master's or equivalent practical experience.&nbsp;</li><li>5–8+ years of hands-on experience in product management or product design.&nbsp;</li><li>Deep understanding AI stack and product cycle.&nbsp;</li><li>Proven ability to thrive in ambiguous, early-stage environments, turning raw ideas into viable products and businesses from the ground up.</li><li>Demonstrated success in sourcing and managing external partnerships related to early-stage technologies.&nbsp;</li><li>Exceptional communication skills — both written and verbal — with the ability to engage effectively with executives and engineers across diverse technical backgrounds.</li></ul>Bonus:<ul><li>Prior 0-to-1 experience building or launching AI-driven products.</li><li>Startup experience combined with an appreciation for the complexities and nuances of operating within a large, global organization.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.&nbsp;

Product Manager - R&D - Enterprise Data & AI Organization

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Do you have a passion for leading and delivering projects in a fast-paced environment? Are you dedicated to the Customer experience, and want to make sure they get exactly what they want? If yes, come join our team of professional defect finders who are true advocates of the User Experience.&nbsp;The Product Quality Operations &amp; Testing Team, EAPP is on the cutting edge of GNA , GO2 platform facing projects from the newest product launch to changes in our existing portals. We are looking for Detail oriented, Customer focused, Out-of-the-box thinkers who are not afraid to raise the red flag on behalf of our customers.Responsibilities:·Planning User Acceptance Testing (UAT) activities that impact front-end, user-focused applications. This includes assessing the testing needs, determining the proper test configuration and data needs, writing and executing test conditions and test scripts, recommending opportunities to automate repetitive tasks, and ensuring the completion of required test documents.·Tracking and monitoring defects that arise during UAT and seeing them through to resolution.·Preparing all testing-related documentation.·Monitoring project progress by tracking activity, resolving problems, publishing status reports, recommending actions and escalating appropriately.·Forging strong relationships with various internal business partners, technical partners and vendors.Minimum Qualifications:·Good understanding of end-to-end processes in Global Services operations areas as well as the customer journey, especially Global New Accounts.·Ability to work on multiple projects concurrently and implement time management strategies to ensure deadlines are met.·Proven self-starter with strong problem solving and decision-making skills.·Ability to assess risks, impacts or implications to operations areas or the customer.·Strong written and verbal communication skills.·Applied knowledge of Microsoft Office suite of products.·Ability to flex work schedule to meet project demands including extended workday and/or possible weekends.·Ability to automate repetitive manual testing tasks &amp; validations leveraging in-trend automation tools.·A passion for our customers.Preferred Qualifications:·BS degree in Computer Science, Computer Engineering, other technical discipline.·Familiarity with Amex project methodology (SDLC, Waterfall, Agile) and related testing methodologies preferred.·Prior Testing Experience in a project environment is a plus.Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

208 American Express Jobs