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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express’ Global Financial Crimes Compliance (GFCC) team is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide AML function. GFCC is part of the broader Global Risk &amp; Compliance organization. The&nbsp;GFCC Threat Assessment Analyst will report to the Threat Assessment Manager and work within the Threat Assessment Group which is responsible for enterprise-wide threat-level information collection, assessment, and mitigation. This team focuses on financial crimes threats and risks leveraging internal and external sources of intelligence for the purpose of informing financial crime risk strategy and the design and execution of controls. The Threat Assessment team aligns closely to enterprise-level financial crimes risk assessment in terms of informing inherent risk and evaluating control effectiveness in complex circumstances. Examples include but are not limited to higher risk jurisdictions, complex products, and segments that present unique or niche financial crime risks. The team evaluates threats and risks across the spectrum of money laundering, transaction monitoring, circumvention of sanctions, fraud, cyber enabled financial crime, bribery, and corruption. &nbsp;The Threat Assessment Analyst will be responsible for identifying, analyzing, assessing, and developing mitigation strategies on new and evolving money laundering typologies, sanctions evasion strategies, and other financial crime trends.This role plays a key part in proactively detecting and analyzing financial crime threats and advising on controls to strengthen our AML program in response to an increasingly complex risk environment.Job Responsibilities<ul><li>Conduct in depth intelligence collection and analysis of financial crime trends, including emerging money laundering typologies, fraud schemes, sanctions evasion tactics, and terrorist financing developments</li><li>Monitor open-source intelligence, regulatory advisories, industry reports, and law enforcement bulletins to identify and assess new threats</li><li>Collaborate with internal stakeholders across compliance, investigations, global security, fraud, sanctions, first-line, and risk teams to inform proactive risk mitigation strategies</li><li>Support the development and enhancement of Financial Crime control frameworks based on emerging risk indicators</li><li>Participate in threat horizon scanning exercises and contribute to risk assessments at the enterprise, LOB, and product levels</li><li>Draft high quality intelligence reports and threat briefings for senior management, operational teams, and for regulatory purposes</li><li>Perform data driven analysis of threat landscape</li><li>Build quantitative threat models using internal and external data</li><li>Maintain awareness of geopolitical, technological, and macroeconomic developments that may impact financial crime risk exposure</li><li>Liaise with law enforcement, industry working groups, and regulatory bodies to stay abreast of AML/CFT best practices and trends</li><li>Perform other related duties as assigned</li></ul>Qualifications:<ul><li>Bachelor’s degree in Economics, International Relations, Business, Criminal Justice, Law, Data Analytics, or related field.</li><li>Minimum of three years professional experience, with at least one year in any of the following: BSA-AML compliance, law enforcement, intelligence, compliance, audit, complex investigations or legal</li><li>Demonstrated analytical, statistical, and/or quantitative skills</li><li>Strong communication, writing, and editing skills, a keen attention to detail, and the ability to translate data insights into actionable solutions</li><li>Strong Microsoft Office skills (Excel, PowerPoint, Word)</li><li>Investigative mindset, quantitative research-oriented approach, large appetite for knowledge and learning</li><li>The ability to manage multiple projects simultaneously, and a willingness to be deadline-driven in a dynamic working environment</li><li>An understanding of AML/CTF concepts and associated criminal typologies</li><li>Self-starter who can work independently while meeting strict deadlines</li><li>Experience using SQL, preferred (or a willingness and ability to learn)</li><li>CAMS Certification a plus</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Analyst-Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Global Merchant and Network Services (GMNS) Pricing team is responsible for the single largest source of American Express’ revenue: Merchant Discount Revenue. The team works closely with multiple business partners to determine the ideal pricing structure to encourage merchant acceptance of American Express, while striving to improve coverage and merchant satisfaction. Ultimately, we drive merchant revenue and profit growth through customer-centric pricing principles, more flexible pricing architecture and innovative pricing solutions. The Global Client Group (GCG) team is responsible for leading the pricing analysis and strategy for our largest and most strategic merchant relationships. The Director is also responsible for leading important broad-scale pricing initiatives aimed at preserving our merchant discount rate while balancing the organization’s goal for profitable charge volume and merchant expansion, essential to the strength of our business. This role has significant exposure to senior leaders across GMNS and the Blue Box. The Director should be a dynamic individual who has strong strategic thinking, superior analytical skills, experience in team management, and has the right ambition to drive change. Job Responsibilities<ul><li>Lead a team of three Senior Managers to deliver impactful pricing solutions for the GCG segment</li><li>Develop pricing strategies based on quantitative data analysis and provide recommendations to secure key financial acceptance terms in negotiations, such as pricing terms, value exchange levers, and trade-offs</li><li>Oversee and evaluate the business case for various merchant pricing scenarios, model P&amp;L impacts, and perform sensitivity analyses to mitigate risk</li><li>Liaise directly with merchants to explain Amex pricing philosophy, premium to competitor bank card rates, industry pricing, and pricing proposals – lead discussions and negotiations in select cases</li><li>Build and own cross-functional relationships across Client Management (CLM), Finance, Legal, and other key stakeholders to support enterprise goals and facilitate business decisions and operations</li><li>Drive pricing integrity and accuracy in merchant agreements; work closely with CLM and Operations to ensure all pricing terms are properly captured in internal platforms</li><li>Support external audits including researching issues found, contacting the CLM teams that manage the merchant relationships to discuss issues, and working through an appropriate resolution with the merchants </li><li>Contribute to the ongoing development of an infrastructure that identifies opportunities for sharing best business practices, streamlines implementation of contract/payment terms, and other internal processes </li></ul>Minimum Qualifications<ul><li>7+ years of proven experience in management consulting, investment banking, corporate strategy, pricing strategy, strategic financial analysis, or related experience - Prior experience in pricing strategy and deal work is required</li><li>Strategic thought leader with the ability to work through unstructured problems and develop clear action plans&nbsp;</li><li>Strong aptitude for analytics; demonstrated ability to develop sophisticated financial models and draw value-added insights from large amounts of financial data</li><li>Excellent written and oral communication skills – experience leading discussions with Senior Leaders where decisions need to be made based on the facts presented</li><li>Ability to excel in a fast-paced, dynamic team environment, which places a premium on driving results</li><li>Creative thinker who is willing to challenge the status quo and develop new approaches</li><li>Strong project management skills with full ownership from analysis through to implementation - Passionate focus on the customer with a desire solve for customer needs</li><li>Capacity to remain calm and flexible under pressure</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director, Pricing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the TeamIt begins with a Card Member using an American Express Card at one of our millions of Merchants around the world – the rest is up to us. The&nbsp;Network &amp; Acquirer Solutions&nbsp;team (NAS) is the heart of the American Express Enterprise, powering billions of transactions through the global payments processing network that we develop and manage. NAS is unique within the Enterprise. We work across almost every American Express business unit as well as external partners, providers, and key industry stakeholders. We are known to be intellectually curious and problem solvers as we tackle the most imperative initiatives facing the payments industry today, such as securing online transactions and enabling faster, more convenient ways to pay. A role within NAS will challenge you to broaden your skillset and industry acumen while giving you the chance to drive enterprise growth and help deliver on our brand promise of trust, security and service.Product and Partner Enablement (PPE) is part of American Express Global Merchant and Network Services (GMNS). The team is primarily responsible for customer setups on American Express internal systems, establishing connectivity (iVPN, MPLS/Ethernet and other forms of connectivity) between customers and the American Express network, certification (host authorizations, submissions, product, terminal, etc.). Our main customers are merchants, processors, network issuers and acquirers. The mission of PPE is to ensure our business partners can successfully transact with the American Express Network according to American Express specifications, rules, and regulations.Role &amp; Responsibilities:PPE connectivity analysts are responsible for leading the connectivity efforts that help ensure customers can successfully connect to and complete transactions on the American Express Network. The successful candidates will be responsible for building relationships with internal and external customers, managing connectivity projects (this included supporting network connectivity, facilitating the implementation of customers and solutions in production that enable card acceptance), and representing PPE in a professional manner to all customers (internal and external).Qualifications:&nbsp;<ul><li>Ability to build effective relationships with stakeholders and collaborate with various business units.</li><li>Knowledge of connectivity (IPs, iVPN, MPLS/Ethernet).</li><li>Possess excellent customer service skills.</li><li>Effective communication skills (both verbal and written).</li><li>Exceptional project management skills, including the ability to successfully manage 20-30 projects simultaneously.</li><li>Excellent problem-solving skills.</li><li>Ability to translate technical details to non-technical business partners.</li><li>Strong attention to detail.</li><li>Ability to effectively manage escalations.</li><li>Ability to effectively prioritize and manage the completion of tasks.</li><li>Strong will to win and able to work as part of a team.</li><li>Strong work ethic with a fun and positive attitude.</li><li>Must be fluent in English and Spanish&nbsp;</li></ul>Additional Qualifications:<ul><li>Knowledge of the payments industry and emerging technology preferred.</li><li>Familiarity with authorization, financial, and non-financial message file formats desired.</li><li>Familiarity with the American Express payment platforms and processes a plus.</li></ul>Salary Range: $60,000.00 to $110,000.00 annually&nbsp;+ bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Associate-Digital Product Operations

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.How will you make an impact in this role?The Quality Assurance and Regulatory Governance team is responsible for ensuring governance and oversight of regulatory reporting process. The team performs Quality Assurance reviews including process &amp; controls testing, testing the conformity of reported data with reporting instructions and gathering, sampling, understanding, and testing the data to ensure data quality for various regulatory reporting purposes. The team partners closely with the Regulatory Report owners, Technology, Data Governance, and other stakeholders to perform the review and ensure robust governance.The responsibilities of the QA Manager include, but are not limited to:<ul><li>Lead Quality Assurance reviews which include:</li><li>Process review to identify control gaps and improvement opportunities for regulatory reporting processes.</li><li>Conformance testing to ensure compliance with the reporting guidelines issued by regulators to support regulatory reporting.</li><li>Transaction testing i.e., substantive testing of transactions, share findings, and monitor closure.</li><li>Lead data analysis of portfolios and reports in scope. Identify data elements required for testing, decipher transformation logics, and define selection approach for data sampling</li><li>Understand the master and reference data used across operational and reporting processes</li><li>Ensure compliance with Quality Assurance governed frameworks e.g., Regulatory Reporting Governance policy, Self-Identified Re-filing Assessment Framework, Regulatory Report Risk Assessment and Cross Report Reconciliation Framework as assigned and prepare key metrics</li><li>Lead, the identification, documentation, and implementation of operational controls as per Enterprise guidelines and periodic testing to ensure QA controls are effective</li><li>Work closely and coordinate with various regulatory reporting, technology, data governance, service management, teams to ensure quality assurance over the regulatory reporting processes.</li><li>Independently handle projects and drive solutions across multiple stake holders, support AXP wide projects, initiatives, reviews, and audits e.g., Federal Reserve Exam, Internal Audit Group review and others.</li><li>Lead a team of professionals with a focus on continuing to develop governance and QA review skillsets for the future.</li><li>Display thought leadership, drive process, and support work/life balance initiatives</li></ul>Minimum Qualification:<ul><li>5+ years of work experience in Banking/Financial Services.</li><li>Knowledge of financial and regulatory reporting.</li><li>Experience in financial analytics, reporting, data analytics, data controls and understanding of data transformation logics.</li><li>Excellent organizational skills with the ability to meet/exceed critical deadlines and manage multiple deliverables simultaneously.</li><li>Strong relationship management and conflict resolution skills with a proven track of positively collaborating,&nbsp; &nbsp; &nbsp;influencing, and extensively coordinating with internal and external partners.&nbsp;</li><li>Excellent written and verbal communications with ability to communicate complex concepts in simple terms.</li><li>Strong analytical and problem-solving skills.</li><li>Experience in leading and developing individuals.</li><li>Knowledge of MS Office suite (MS Excel, MS Word, and MS PowerPoint).</li><li>Knowledge of Oracle, Essbase, VBA and Macro development, SQL queries and understanding of database management and SharePoint and Power Platform is a plus.</li><li>A self-starter with a passion to consistently deliver high quality service and exceed stakeholders’ expectations</li></ul>Preferred Qualification:<ul><li>Master’s degree in Finance/Accounting. CPA is a plus.</li><li>Knowledge of regulatory audit or process review is a plus.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager - Quality Assurance - Regulatory Reporting - Finance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Join Team Amex and Digital Labs to lead the way together.Digital Labs is a high impact group within American Express with a mission to build on Amex’s legacy of reinvention to lead innovation in FinTech and create products that make a difference in our customers’ lives. Our team focuses on crafting leading digital payment solutions, using our world-class servicing network and lifestyle assets to deliver outstanding digital experiences, and thinking entrepreneurially about emerging technologies to help drive new opportunities for American Express.How will you make an impact in this role?As a senior product manager in the team, you will work with colleagues in the U.S and U.K in shaping how we leverage AI and data to drive a more personalized and engaging user experience. Your focus will be on ensuring that the recommendation engine meets our business goals and provides an optimal customer experience across multiple products, while working closely with cross-functional teams to monitor performance, refine models, and drive data-driven enhancements.This is a highly collaborative and cross-functional role, working in close partnership with key partners in Engineering, Decision Science, Ventures, as well as Labs Business Development &amp; Product Enablement teams.Minimum Qualifications:<ul><li>Advanced understanding of artificial intelligence and machine learning concepts, with hands-on experience in applying these technologies to product development.</li><li>Demonstrated track record of successfully implementing personalization strategies in digital products or services, utilizing AI-driven algorithms to enhance user experience and engagement.</li><li>Strong analytical skills, capable of interpreting data insights to inform product decisions and optimize algorithms for personalized recommendations.</li><li>Experience working cross-functionally with engineering, data science, and business teams to translate business objectives into technical requirements for AI-powered features.</li><li>Excellent communication skills with the ability to articulate complex technical concepts to non-technical stakeholders and collaborate effectively in a fast-paced, agile environment.</li></ul>Preferred Qualifications:<ul><li>Experience working as a senior product manager (or equivalent) with team leadership responsibilities in a forward-thinking, fast paced team environment</li><li>Experience in product development using Agile principles in partnership with engineering teams</li><li>Experience in using traditional AI/ML models to drive a new product/solution in the product development lifecycle</li><li>Proven ability to track and successfully complete complex programs/projects on time, while keeping all stakeholder groups informed and satisfied</li><li>Passionate and highly experienced about emerging technology and AI – able to succinctly describe the latest trends and provide thought leadership on their relevance to American Express</li><li>Experience with data and analytics to drive decision making and product improvement</li><li>Ability to communicate effectively at all levels, including concise verbal and written executive-level communications</li><li>Demonstrated ability to work in a highly collaborative environment with heavy emphasis on partnership</li><li>Demonstrate leadership and organizational skills</li><li>Basic statistics skills acquired through academic study (i.e. math, computer science, engineering, economics, physics) or comparable work experience.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?The GSG Colleague MIS &amp; Analytics team (CMA) is seeking Analysts to help drive the performance of our frontline colleagues. The Analyst – Performance Management &amp; Incentives will have the responsibility of defining, implementing and maintaining a performance management program for the front-line colleagues and leaders across GS card rick processes for Credit, Fraud and New accounts teams in multiple markets globally.Job Responsibilities:<ul><li>Manage day-to-day Performance Management and Incentives processes, driving process improvements by analyzing technical issues, performance results, and future project impacts.</li><li>Ensure the Incentives meet all AXP Governance requirements including documentation, approvals and reporting.</li><li>Provide analytical support for Operations through analysis of performance data to identify trends and drive necessary plan changes. </li><li>Leverage Tableau and Cornerstone/Lumi to create customer interactive dashboards and data analyses.</li><li>Establish partnership with critical customers creating solid informal as well as formal communication, including but not limited to meeting facilitation, status updates, and tool clarification / up-training. </li><li>Successfully engage in multiple metrics initiatives, lead and support ongoing metrics projects, and provide consultative expertise focused on win-win solutions.</li></ul>Minimum Qualifications<ul><li>Highly organized and detail oriented.</li><li>Strong written and verbal communication skills, including the ability to interact with GSG leadership </li><li>Skilled in MS Excel, PowerPoint, SQL</li><li>Analytical thinker and problem solver: comfortable working with and manipulating data, ability to find errors in large data set or reports. </li><li>Able to work independently as well as be a team player. Should be comfortable with flexible shift timings to support the international business, as needed.</li><li>Knowledge of GSG Operations.</li></ul>Preferred Qualifications<ul><li>Understanding of Nice performance management (NPM) and /or Reporting Operational Performance (ROP) interface and Incentives processes. </li><li>Experience working with core MIS teams</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Business Analyst

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best.We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.The Colleague Services organization at American Express plays a critical role in providing the best-in-class services, capabilities, data, and insights that enable a great colleague experience. The organization builds and evolves essential foundational and operational products and services to enable Colleague Experience Group (CEG) and the business. This is an exciting opportunity to be a key contributing member of the Colleague Servicing Organization. The Payroll Services&nbsp; Some of these roles responsible:<ul><li>Provide guidance in the strategy, design, and maintenance of the Dayforce system</li><li>Oversee the daily operation of the Dayforce system</li><li>Responsible for auditing all Dayforce Payroll/Time &amp; Labor system configuration</li><li>Create all system configuration documentation and maintain accordingly</li><li>Monitor Payroll/Time &amp; Labor compliance regulations for system impact</li><li>Consult with key stakeholders to ensure data integrity and system testing outcomes</li><li>Collaboration with Payroll Manager, Tax Manager- New compliance regulations</li><li>Drive system learning for current and new American Express payroll colleagues</li><li>Creation and maintenance of Standard Operating Procedures documentation</li><li>Drive Compliance utilizing SOX controls and audits</li><li>Validate all interfaces and data transmission between all tangent systems</li><li>Form strong collaboration with American Express departments that are connected to payroll production and system</li><li>Apply knowledge of Dayforce system and reporting capabilities to create analytics / data request</li><li>Define and manager system security standards and maintain appropriate records and roles</li><li>Serve as primary contact for Dayforce team</li><li>Lead cross function projects.</li></ul>Qualifications:<ul><li>Bachelor’s degree or equivalent experience</li><li>Minimum of 5-7 years’ experience managing HR/Payroll/Time &amp; Labor Systems</li><li>Knowledge of HR/Payroll/Time &amp; Labor Systems, &amp; Compliance Enforcement through system configuration</li><li>Minimum of 3-4 years’ experience on Dayforce</li><li>Experience with global and US data privacy</li></ul>Competencies/Skills Required:<ul><li>Strong analytical background &amp; critical thinking ability</li><li>Use formal project management skills to execute maintenance and updates</li><li>Responsiveness to organizational changes and transformational efforts</li><li>Demonstrated ability maintaining Standard Operating Procedures (SOPs) for ongoing processing requirements</li><li>Proven problem solving and decision-making abilities</li><li>Team player with a positive attitude</li><li>Excellent oral and written communication skills</li><li>Proficient computer skills (MS Word, Excel, Access, Power Point, Visio)</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positionsWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Payroll Team Lead

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express’s Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU), within Global Financial Crimes Compliance (GFCC) have implemented comprehensive Sanctions Screening and Transaction Monitoring of the Global Network Services (GNS) portfolio. The successful candidate will support the enterprise by partnering with colleagues within the Global Merchant and Network Services (GMNS) organization in the development and execution of the Request for Further Information “RFI” Desk supporting GNS Sanctions Screening and Transaction Monitoring. The primary function of the RFI Desk is to manage requests for additional investigative data, (demographic data, merchant information, transactional data, etc.) to allow for effective Sanctions Screening adjudication and Transaction Monitoring of GNS investigative inputs. The RFI Desk serves as an intermediary between GFSCU and GMNS Financial Crimes Transformation on all open and closed RFI requests.How will you make an impact in this role?<ul><li>Support the management of the RFI Desk by coordinating RFIs for GNS Sanctions Screening and Transaction Monitoring </li><li>Initiate RFI requests and provide oversight of RFI responses provided by GMNS</li><li>Manage RFI data in the AML workflow within GAITS</li><li>Partner with GMNS and Global Sanctions on issue management</li><li>Communicate effectively with GFCC and GMNS Senior Leadership</li><li>Analyze and assess business impacts of proposed and/or implemented changes to the GFCSU’s alert adjudication process and AML investigations</li><li>Identify and recommend efficiencies and strategies to deliver on core requirements</li><li>Maintain RFI metrics and conduct analysis to identify trends</li><li>Draft weekly, monthly, and quarterly performance snapshots</li></ul>Minimum Qualifications:<ul><li>Familiarity with Amex internal functions such as AML, Sanctions Screening, Compliance, complex data analysis/reporting, audit or complex investigations</li><li>Bridger, GAITS, and SharePoint experience </li><li>Skilled in the use of Excel (experience with pivots, macros, and basic functions like VLOOKUP, concatenate, text to columns) and other data analysis tools</li><li>Superior organization and planning skills with attention to detail a must </li><li>Demonstrated ability in critical thinking, strategic planning, adaptability, and ability to work under stress</li><li>Excellent written and oral communication skills </li><li>Demonstrated ability to influence senior management and achieve results through others </li></ul>Preferred Qualifications:<ul><li>Bachelor’s Degree, preferred</li><li>Working knowledge of Tableau preferred</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Analyst - Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.The role of the Global Merchant &amp; Network Pricing (GMNP) team is to design and implement global pricing strategies that support our coverage objectives and optimize our Discount Revenue. This revenue stream is the single largest source of American Express’ revenue and Merchant Pricing strategies play a key role in driving financial performance.&nbsp; &nbsp;Key ResponsibilitiesThe Vice President, Pricing Strategy &amp; Competitive Intelligence is responsible for:Pressure testing existing pricing strategies, identifying new opportunities, and developing an actionable mid-long term pricing vision all anchored to our core pricing principles<ul><li>Oversee and lead all pricing strategy projects</li><li>Pressure test existing pricing initiatives across partner segments and countries to drive enhancements</li><li>Develop critical and thought-provoking analyses that support the evolution of our pricing strategies</li><li>Develop mid-to-long term pricing roadmaps and drive buy-in with senior leadership and key business partners</li><li>Stay abreast of Regulatory changes globally and assess implications together with industry dynamics through internal and external resources in compliance with company policies</li><li>Provide consultative support to Regional Pricing teams to support them in advancing key pricing initiatives</li><li>Develop materials to educate and update business partners and senior leadership on payment dynamics along with strategic implications to AXP</li></ul>Building and maintaining a global, best in class view of competitive network and acquirer pricing through research, analysis, and modeling; and driving the strategic work on evolving our core pricing principles to align price with value delivered to our merchants<ul><li>Oversee, maintain and lead all Competitive Intelligence (CI) activity, models, and pricing strategy projects to support optimal decision making</li><li>Stay abreast of regulatory changes globally and assess implications together with industry dynamics through internal and external resources in compliance with company policies</li><li>Refine existing merchant pricing initiatives across merchant segments and countries</li><li>Design merchant pricing strategies for new emerging payment models</li><li>Provide consultative support to Regional Pricing teams on all competitive intelligence projects</li><li>Develop internal and external materials to educate and update business</li></ul>Required Qualifications:<ul><li>10+ Years’ experience in pricing or business-related discipline</li><li>Able to engage, motivate and develop a team of high-performing, high-energy colleagues</li><li>Demonstrated ability to work collaboratively and effectively in a fast-paced, high-pressure environment</li><li>Strong strategic decision-making and influencing skills with ability to assess key decision levers, make recommendations and balance shareholder and customer objectives</li><li>Excellent problem-solving skills with ability to translate complex technical terms into key insights with linkages to business strategies and objectives</li><li>Superior written and oral communication and presentation skills</li><li>Strong organizational skills with the ability to meet critical deadlines and manage multiple projects simultaneously</li><li>Knowledge of proprietary acquiring systems&nbsp;</li><li>· &nbsp;&nbsp; MBA or other professional qualification preferred</li></ul>Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Vice President, Pricing Strategy & Competitive Intelligence

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Join Team Amex and let's lead the way together.The Technical Risk Management (TRM) team, within the Global Risk and Compliance organization and led by the Chief Risk Officer, manage operational risks associated with Information &amp; Cyber Security Risk, BusinessDisruption, TechnologyRisk, DataRisk, &amp; AIRisk Management. The team also ensures that risk management activities are conducted in a manner compliant with regulatory requirements and expectations. The team aggregates and reports on key risk management and oversight activities to the relevant management and Board risk committees.Functional Description:This individual contributor role is part of the second line technology risk management team within the GRC group, headed by the Chief Risk Officer (CRO) of the company. This is a unique opportunity to work with a team of diverse and talented professionals who are responsible for building the technology risk management program and providing independent risk oversight to the technology, cyber security and data risks. Reporting to the Director for Technology Risk oversight, this position is responsible for independently assessing, reporting, and aggregating data risks (including data security, data architecture and data storage).The risks identified by this team are reported to the Senior Management, Risk Management Committees, Board of Directors, and Regulators. This position will be responsible for effectively collaborating with key stakeholders across lines of business and lines of defense to ensure data risks are managed effectively and efficiently in accordance with the company policies and applicable regulatory requirements.Essential Job Functions:<ul><li>Drive cross-functional collaboration with internal stakeholders responsible for data risk management to ensure proactive identification, measurement, management, monitoring, and reporting of data security risks.</li><li>Provide effective oversight and credible challenge to the 1st line’s implementation of data-related controls within the Risk and Control Self-Assessment (RCSA) and review the design and operating effectiveness of controls linked to data security, availability, and architecture. &nbsp;&nbsp;</li><li>Contribute to enterprise-wide initiatives focused on enhancing the data risk management framework, information security policies, &amp; security standards. Support development of key risk indicators and key performance indicators that delivers meaningful insights into data security risks and control performance trends. </li><li>Perform data-driven reviews focused on data risk (including data security, data architecture and data storage) and prepare risk review reports for senior stakeholders and governance bodies. </li><li>Stay abreast of applicable regulations, guidelines, and industry standards, and drive continuous enhancement of oversight practices to ensure alignment with evolving regulatory expectations and leading practices. </li><li>Conduct exploratory data analysis on large sets of structure data using industry standard tools (Ex: SQL, Python, Power BI, and Excel data models) to develop meaningful insights on cybersecurity and technology related data.</li><li>Learn technology, cyber security, and business continuity management processes at American Express, demonstrating strong levels of curiosity and willingness, in order to present an effective credible challenge.</li><li>Support the design of independent technology risk oversight program which defines the engagement and integration with various risk management programs, including Risk and Control Self Assessments, operational risk event management, operational risk issue management. </li><li>Help embed a strong risk-aware culture, encouraging proactive risk management behaviors within the organization.&nbsp;</li></ul>Minimum Qualifications:<ul><li>Minimum five years of experience in data security &amp; risk management within the banking/financial services industry including policy &amp; procedure development, risk appetite, risk control self-assessment and testing, operational event &amp; issue management. </li><li>Proven ability to identify &amp; assess risks, analyze issues and derive meaningful insights about risk trends by conducting interviews and analyzing large volumes of data.</li><li>Strong verbal and written communication skills with an ability to explain complex problems and ideas clearly and succinctly to senior management. </li><li>Ability to work in a highly collaborative environment, excellent relationship building skills and ability to influence partners with a firm strategic view.</li><li>Excellent analytical skills with high attention to detail and accuracy.</li><li>Excellent critical thinking and problem-solving skills.</li><li>Required self-starter who can work with minimal supervision.</li><li>Willingness to challenge traditional thinking by actively engaging in constructive dialogue.</li></ul>Preferred:<ul><li>Educational background: Bachelor’s in computer science or information systems. </li><li>Working knowledge of one or more of the data mining tools and technologies (SQL, Python, Power BI, Excel data models, pivot tables &amp; DAX queries, R)</li><li>Experience in risk management frameworks and standards across cyber security, data risk, information technology, 3rd party, business continuity management.</li><li>Industry certifications (e.g., CISSP, CISM, CISA, CRISC, CompTIA Security+)</li><li>Understanding of risk assessment methodologies, frameworks, and industry standards (e.g., COSO, COBIT, ISO 27001, FAIR or NIST RMF).</li><li>Knowledge of relevant policies &amp; regulations (e.g., OCC Heightened Standards, FFIEC IT booklets).</li><li>Experience with Governance, Risk and Compliance tools (Ex: Archer). </li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

202 American Express Jobs