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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Do you have a strong interest in managing relationships with leaders, banking operations, in support of the firms’ strategic priorities?We are looking for a manager to:<ul><li>Set&nbsp;strategy for measuring and reporting process quality / trends, reducing non-value-added work and operational risk&nbsp;</li><li>Lead&nbsp;a team of quality and monetary control analyst</li><li>Own&nbsp;banking monetary monitoring and controls</li><li>Own&nbsp;invoice submissions for AENB Memberships to Nacha and Wespay.</li><li>Own&nbsp;the Annual Nacha Rules Compliance Review</li><li>Implement&nbsp;the team’s strategic approach for supporting banking controls and eliminating operational risk</li><li>Collaborate&nbsp;with Enterprise Nacha owner and team ensuring that AENB is staying up to date and compliant with the Nacha Rules. As well as participating in the Nacha Quarterly Rule Update Calls.</li><li>Collaborate&nbsp;on the implementation of new RCSA framework for banking</li><li>Support&nbsp;banking operations team in regulatory, compliance and audit exams</li></ul>American Express Enterprise Bank Servicing Network (BSN) Support team includes project management team who lead and manage strategic banking initiatives including the implementation of the new RCSA framework. A banking audit and exam support team who are accountable for leading banking exams/audits/reviews. MIS team who is accountable for operations reporting and development of KPIs/KRIs. Lastly, your team of quality analyst who are responsible for&nbsp;We are looking for a manager to join the team with a strong interest in supporting our strategic priorities by ensuring structured and effective engagement with our stakeholders, operations, regulatory, compliance and operational excellence teams in response to evolving regulatory and exam objectives. This role will be responsible for leading a team of quality analysts to report case quality and identify and execute process improvement initiatives. Furthermore, leading monetary control analysts who are responsible for monitoring and approving banking wires/checks and controls are adhered to.Your Expertise&nbsp;Support banking servicing network including but not limited to:<ul><li>Initiate / launch / maintain monetary monitoring and controls</li><li>Initiate / launch / maintain banking quality KPIs / KRIs</li><li>Initiate / launch / maintain banking process improvement initiatives</li><li>Engage and monitor the status of critical tasks and deliverables and produce report on engagement status to the project manager(s)</li><li>Create and update process documentation e.g., process maps</li></ul>Minimum&nbsp;Qualifications:<ul><li>2+ years banking work experience</li><li>2+ years ACH Rules and/or ACH knowledge</li><li>Demonstrated capabilities in managing projects and assignment.</li><li>Familiarity with project management tools (e.g., Project, plan, project status report, etc.).</li><li>Detailed oriented. Ability to manage multiple priorities.</li><li>Experience working in a team oriented, collaborative environment.</li><li>Ability to rapidly adapt and respond to changes in environment and priorities.</li><li>Excellent communication (written and verbal), problem solving, analytical skills and customer service skills.</li><li>Conduct ongoing reviews and maintain policies and procedures to ensure documentation remains in compliance</li><li>Update the teams standard operating procedures (SOP) when workflow changes are made</li><li>Gather and organize statistical quality data</li></ul>Preferred Qualifications:<ul><li>&nbsp;Bachelors’ degree</li><li>Six Sigma / Quality background</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Mgr II - Project Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Team Overview:American Express’ Global Financial Crimes Compliance (GFCC) team is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide AML functions. GFCC is part of the broader Global Risk &amp; Compliance organization.The Program Governance team oversees audit and review management, project management, inter-company agreements (ICA), issue management, the new product approval process, and financial institution due diligence (FIDD) for GFCC.This is an exciting opportunity to join American Express Global Financial Crimes Compliance in a role that will help the successful applicant build knowledge of virtually all American Express financial crimes compliance processes, create relationships with stakeholders across GFCC, Compliance, and all lines of defense, and lead impactful decisions and projects.Role Overview:This role will primarily focus on Audit Management and Regulatory Response Management. It will also contribute to several other processes under the umbrella of GFCC Program Governance: DFS504 Management and Financial Institution Due Diligence. Audit ManagementGlobal Financial Crimes Compliance (GFCC) is reviewed by various internal oversight teams including the Internal Audit Group (IAG), Independent Compliance Testing (ICT), and Global Risk Oversight. These reviews, associated requests, and resulting responses are managed and/or tracked centrally by the GFCC Audit Management function. This work requires broad understanding of all Financial Crimes Compliance disciplines and detailed understanding of GFCC organization and structure. As part of this function, the Manager will interact with all levels of leadership, provide regular updates to stakeholders, and ensure that stakeholders send and receive timely responses.Audit Management also includes oversight of findings and action plans resulting from these reviews to ensure on-time closure.Regulatory Response ManagementAMEX is subject to financial institution regulation and oversight in markets around the world. Similar to Audit Management, this work requires understanding of Financial Crimes Compliance processes and structure. Additionally, the manager will need to work with stakeholders to interpret regulatory requests and questionnaires based on the unique circumstances within each market, including AMEX’s status as either an issuer, acquirer, or network operator, the level of outsourcing in the market, and where services may be provided between legal entities.DFS504Rule 504 of the New York Department of Financial Services (“DFS”) requires its regulated institutions to file an annual Compliance Finding certifying that the institution has an effective Transaction Monitoring and Filtering Program, and thus compliant with Rule 504. As part of the Compliance Finding, extensive documentation must be collected from many stakeholders, and any ongoing material improvements to in scope processes must be identified and aligned with leadership. Financial Institution Due DiligenceFinancial Institution Due Diligence requires communication and coordination with third-party financial institutions with which American Express has banking relationships or is establishing a relationship. The FIDD function within GFCC involves consultation with GFCC SMEs to respond to detailed questionnaires about AMEX financial crimes exposures and functions.Responsibilities:<ul><li>Coordinate and manage communication between GFCC experts, project teams, and GFCC Leadership to address detailed questions regarding GFCC processes.</li><li>Manage multiple project and request deadlines to ensure compliance with IAG, Risk Oversight, and Compliance Testing requirements and timelines.</li><li>Maintain documentation and evidence for requests and responses.</li><li>Become an expert in GFCC processes, including Sanctions Screening, Transaction Monitoring, Investigations, Risk Management, etc. to provide direction and context to all stakeholders.</li><li>Contribute to and provide support to DFS504, Finding Management, and FIDD processes, including coordinating with the other managers and analysts on the Program Governance team to ensure appropriate resourcing as priorities and demands change.</li><li>Develop, manage, and communicate high-quality reporting to various stakeholders regarding request volume, issue management, project statuses, etc.</li><li>Manage and create high-quality presentation materials to facilitate leadership conversations.</li><li>Lead analysts performing similar work.</li></ul>Minimum Qualifications:<ul><li>Five years professional experience.</li><li>Two years in any of the following areas:&nbsp;Transaction Monitoring, Suspicious Activity Reporting, Sanctions/Politically Exposed Persons (PEP) Screening, Regulatory Exam Management, Audit Management, or other Compliance functions.</li><li>Strong written and verbal communication skills and ability to interact with all levels of management.</li><li>Strong skills with Microsoft Office products including Excel and PowerPoint.</li><li>Ability to effectively manage multiple and often conflicting priorities under tight timelines.</li><li>Able to excel and motivate others in high-pressure situations; manage multiple tasks simultaneously; and maintain poise and focus in stressful situations.</li><li>Bachelor’s degree required.</li></ul>Preferred (But Not Required) Qualifications:<ul><li>People leadership of one or two professional roles.</li><li>Small-to-medium scale project management, especially managing multiple projects simultaneously.</li><li>Advanced degree in a related field a plus.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Compliance, Global Financial Crimes Compliance, Audit Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The Consumer Banking Organization was created to meet ongoing American Express Members’ financial services needs beyond the card and build upon a broader Membership promise. The mission of the American Express Consumer Banking organization is to develop Everyday Banking Products that provide members unparalleled value, service and convenience.Who We Are:The Consumer Banking Organization’s mission is to become essential to Members’ lives by providing Everyday Banking products with unparalleled value, service, and convenience while also serving as a key source of funding for the Company.&nbsp;&nbsp;The Senior Analyst, Rewards Checking Product Marketing, will be an essential part of the team focused on the continued evolution of our Consumer Rewards Checking product following our 2022 launch, with a particular focus on supporting Marketing strategies to drive both adoption (acquisition) and sustained engagement after account opening. This Senior Analyst will partner closely with key stakeholders across Marketing, Product Management, Product Development, Analytics, Servicing, and Legal teams to bring these strategies to life.&nbsp;Key Responsibilities:<ul><li>Partner cross-functionally to develop cross-channel customer acquisition and loyalty strategies, including development and management of marketing campaigns, creative assets, incentive offers, and marketing capabilities</li><li>Work with the broader Checking Product Management and Marketing teams, manage product positioning, marketing claims, and the development of creative assets and online assets (website content, FAQs) to reflect product and marketplace evolution</li><li>Leverage both internal customer insights and external marketplace trends to inform go-to-market strategy, including development of product claims, incentive offers, and marketing campaigns </li><li>Develop strong cross-functional relationships with key partners including Marketing, Product Management, Product Development, Analytics, Legal, Risk &amp; Compliance, Finance and Technology </li></ul><h4>Minimum Qualifications:</h4><ul><li>Resourceful, positive “roll-up your sleeves” attitude with analytical and creative problem-solving approach </li><li>Ability to project manage effectively in the face of ambiguity, multiple priorities, and a fast-paced environment </li><li>Solution-oriented, strategic thinker with attention to detail and a desire to own workstreams and work autonomously to move projects forward &nbsp;</li><li>Team player with strong interpersonal, leadership, and influencing skills and the ability to work with partners across different functions and communicate with all levels of colleagues</li><li>Intellectual curiosity around Banking and Fintech space </li><li>Customer-first mindset that drives decision-making</li><li>2+ years of professional experience</li><li>Bachelor's degree </li></ul><h4>Preferred Qualifications</h4><ul><li>Digital, agency or relevant marketing experience</li><li>3+ years of professional experience</li></ul>Non-considerations for sponsorship:&nbsp;Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Product Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team is responsible for helping AENB attain all established operational and financial goals as well as ensuring ongoing adherence with laws and regulations governing Bank policies and procedures.The AENB Strategy and Execution Team includes multiple functions within AENB HQ including AENB Strategic Plan and Bank Products, the Enterprise Project Management Office (EPMO), and the AENB Customer Remediation Strategy.&nbsp;The AENB Strategic Planning team owns strategic planning, projects, and execution for AENB and focuses on enabling American Express to build products and services that are both innovative and compliant with banking regulations.The AENB Strategic Planning Team is looking for a Senior Manager, Strategic Planning that will be responsible for developing the AENB Strategic Plan annually, ongoing monitoring of performance against the Plan. They will need to work efficiently and effectively across multiple frontline business units, have strong project management skills, and a strategic and regulatory mindset.Key Responsibilities<ul><li>Execute a comprehensive roadmap across various business units and staff groups inclusive of all tasks needed to complete the strategic planning process. </li><li>Identify potential risks and issues, monitor and report on the status of tasks and milestones, provide timely updates to leadership on progress, challenges, and resolutions across projects. </li><li>Coordinate/develop robust presentations for key internal and external audiences.</li><li>Support internal coordination of key audits and examinations and ensure all requests are addressed in a timely manner with inputs from all related stakeholders.</li><li>Build and maintain strong relationships with key stakeholders and business partners.</li></ul>Minimum Qualifications<ul><li>Exceptional project management skills, including the ability to clearly advise on progress, roadblocks, and successfully drive project progress with superior organizational &amp; follow-through of open items.</li><li>Strong learning agility and ability to work across the business partners in a productive and efficient manner.</li><li>Strong communication skills including being able to distill complex concepts and/or efforts in a concise yet comprehensive manner.</li><li>Outstanding analytical and problem-solving skills with a strong attention to detail.</li><li>Ability to build strong relationships with all band levels and work effectively in a collaborative, multi-cultural, team environment.</li><li>Ability to prioritize multiple work streams under time constraints, respond quickly, manage deadlines, and manage changing priorities in a dynamic and very demanding environment while leading with limited direct authority.</li><li>Strong change management and relationship management skills, with the ability to successfully enlist the help of others without direct reporting lines and influence business leaders and partners without authority in a matrixed organization.</li><li>Impeccable integrity with the ability to handle sensitive information and maintain confidentiality.</li></ul>Preferred Qualifications<ul><li>Experience in regulatory, risk management, compliance, or audit preferred.</li><li>Bachelor’s Degree</li><li>Proficient in SharePoint, PowerPoint, Word and Excel</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager -AENB Strategic Planning

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express through differentiated and innovative branding, marketing, and experiences. We have an ambitious goal: to be the most admired brand in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective. Within GABM, the Global Commercial Services Events &amp; Experiences team is responsible for driving B2B in-person and virtual experiences covering tradeshows/conferences, bespoke proprietary experiences, client entertainment, virtual forums, go-to-market initiatives and more; all designed to deepen relationships with customers and prospects across the globe. The&nbsp;Analyst, US Proprietary Events &amp; Experiences will lead execution and support on all American Express US B2B flagship proprietary experiences which include but are not limited to; C-Level engagement strategies, marquee customer events, product-driven experiences (e.g. product launches/refreshes, etc.), and support broader go-to-market initiatives. They will help come up with creative concepts, oversee creative development, ensure marketing compliance, and work in conjunction with internal/external partners to deliver on business objectives.The ideal candidate would have experience supporting a wide range of high-profile initiatives, while collaborating efficiently with key partners across multiple teams and has a passion for this space!Key Responsibilities <ul><li>Assist in planning, strategic development, and execution of all B2B proprietary experiences. Provide Project Management where necessary&nbsp;</li><li>Support E2E campaign execution across channels (live events, email, social, content, etc.), overseeing the creative submission process – ensuring we are compliant</li><li>Oversee the creation and management of project timelines, event calendars, creative deliverables, event recaps and more</li><li>Be responsible for reporting/tracking, gathering insights and evaluating initiatives and apply findings to future programs/recommendations</li><li>Collaborate with agency partners to ensure program is delivering on brief</li><li>Support team budget management, including securing contracts with vendors and working with internal partners and systems for invoice payment and tracking</li><li>Build strong working relationships across the team, as well as with business partner groups to ensure good collaboration, efficient problem solving and creative solutioning for delivering on results. Cross-functional teams could include marketing, sales, PR, product, compliance, and Executive Offices&nbsp;</li></ul>Minimum Qualifications<ul><li>3 years of marketing, customer facing, and event management experience</li><li>Strong professional presence and interpersonal skills with an ability to collaborate, influence, and be a standout colleague </li><li>Highly motivated with the proven ability to react and adapt in real time to balance multiple priorities while remaining flexible and calm </li><li>Critical thinking and problem-solving skills with the ability to exercise judgement and prioritization </li><li>Ability to maintain confidentiality and operate with the highest levels of integrity </li><li>Adaptable in a fast-paced and dynamic work environment </li><li>Exceptional project management skills and great attention to detail</li><li>Excellent oral and written communications skills</li><li>Creative individual with a passion for live events</li><li>Bachelor’s Degree or equivalent experience </li><li>Reporting, data analysis, deck building skills</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Analyst - U.S. Proprietary Events and Experiences

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.The role of the Global Merchant &amp; Network Pricing (GMNP) team is to design and implement global pricing strategies that support our coverage objectives and optimize our Discount Revenue. This revenue stream is the single largest source of American Express’ revenue and Merchant Pricing strategies play a key role in driving financial performance.&nbsp; &nbsp;Key ResponsibilitiesThe Vice President, Third-Party Processor and B2B Pricing is responsible for:Owning the pricing strategy and financial analysis for American Express’s Third-Party Acquiring Program, OptBlue. This position will also drive overall pricing strategy for Global Aggregators and support negotiations for strategic partnerships<ul><li>Design and implement pricing strategies based on business and financial objectives, market and competitive analyses, and pricing capabilities</li><li>Lead cross-functional relationships across Client Management, Finance, Legal, and Operations to drive alignment on deals and strategic pricing initiatives</li><li>Present regularly to senior management and cross-functional partners, driving key initiatives and the financial impact of pricing decisions</li></ul>Managing the pricing strategy and financial analyses for new emerging B2B payment forms and driving innovative merchant acquisition pricing strategies<ul><li>Design and implement industry-wide pricing strategies based on business and financial objectives, market and competitive analyses, and pricing capabilities</li><li>Drive pricing strategy across all deal sizes, ensuring alignment with company goals, key performance indicators, and ever-changing market dynamics</li><li>Present regularly to senior management and cross-functional partners, detailing key initiatives and the financial impact of pricing decisions</li><li>Liaise directly with merchants to explain Amex pricing philosophy, premium to competitor bank card rates, industry pricing, and pricing proposals - lead discussions and negotiations as appropriate</li><li>Lead cross-functional relationships across Merchant Acquisition, Client Management, Finance, Legal, and Operations to drive alignment on deals and strategic pricing initiatives</li></ul>Required Qualifications:<ul><li>10+ Years’ experience in pricing or business-related discipline</li><li>Able to engage, motivate and develop a team of high-performing, high-energy colleagues</li><li>Demonstrated ability to work collaboratively and effectively in a fast-paced, high-pressure environment</li><li>Strong strategic decision-making and influencing skills with ability to assess key decision levers, make recommendations and balance shareholder and customer objectives</li><li>Excellent problem-solving skills with ability to translate complex technical terms into key insights with linkages to business strategies and objectives</li><li>Superior written and oral communication and presentation skills</li><li>Strong organizational skills with the ability to meet critical deadlines and manage multiple projects simultaneously</li><li>Knowledge of proprietary acquiring systems&nbsp;</li><li>· &nbsp;&nbsp; MBA or other professional qualification preferred</li></ul>Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Vice President, Third-Party Processor and B2B Pricing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Team Overview:American Express’ Global Financial Crimes Compliance (GFCC) team is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide AML functions. GFCC is part of the broader Global Risk &amp; Compliance organization.The Program Governance team oversees project management, inter-company agreements (ICA), issue management, the new product approval process, audit and review management, and financial institution due diligence (FIDD) for GFCC.This is an exciting opportunity to join the GFCC Program Governance team in a role that will help the successful applicant build knowledge of virtually all GFCC processes, create relationships with stakeholders across GFCC, Compliance, and all lines of defense, and lead impactful decisions and projects.Role Overview:This role will focus on Audit Management, Regulatory Response Management, and as applicable, Finding Management. In addition, the role will support the broader GFCC Program Governance team in other Audit Management, Financial Institution Due Diligence, and Product Approval work.&nbsp;Audit Management:Global Financial Crimes Compliance (GFCC) is reviewed by various oversight teams including the Internal Audit Group (IAG), Independent Compliance Testing (ICT), and Global Risk Oversight. These reviews, associated requests, and resulting responses are managed and/or tracked centrally by the GFCC Audit Management function. This work requires broad understanding of all Financial Crimes Compliance disciplines and detailed understanding of GFCC organization and structure. As part of this function, the analyst will interact with all levels of leadership, provide regular updates to stakeholders, and ensure that stakeholders send and receive timely responses.Audit Management also includes oversight of findings and action plans resulting from these reviews to ensure on-time closure.Regulatory Response Management:AMEX is subject to financial institution regulation and oversight in markets around the world. Similar to Audit Management, this work requires understanding of Financial Crimes Compliance processes and structure. Additionally, the analyst will need to work with stakeholders to interpret regulatory requests and questionnaires based on the unique circumstances within each market, including AMEX’s status as either an issuer, acquirer or network operator, the level of outsourcing in the market, and where services may be provided between legal entities.Financial Institution Due Diligence:The analyst may help support responses to financial crime-related inquiries by third-party financial institutions with which American Express has relationships or is establishing a relationship. The analyst will work with GFCC SMEs to ensure appropriate responses for each of American Express’s legal entities, lines of business, and markets are provided to financial institutions. Product Approval:The analyst may provide some support to Product Approval functions on the Program Governance team. Product Approval consists of understanding new product initiatives for American Express products, socializing those initiatives with GFCC Subject Matter Experts, and guiding the initiative through the review, sign off, and formal approval processes required by AEMP54.Responsibilities:<ul><li>Coordinate and manage communication between non-GFCC stakeholders, GFCC SMEs, and GFCC Leadership to address detailed questions regarding GFCC processes.&nbsp;</li><li>Manage multiple project and request deadlines to ensure compliance with IAG, Risk Oversight, and Compliance Testing requirements.</li><li>Maintain documentation and evidence for requests and responses.</li><li>Become an expert in GFCC processes, including Sanctions Screening, Transaction Monitoring, Investigations, Risk Management, etc. to provide direction and context to all stakeholders.</li><li>Contribute to and provide support to DFS504, Finding Management, FIDD, and New Product Approval processes as needed, including coordinating with the other managers and analysts on the Program Governance team to ensure appropriate resourcing as priorities and demands change.</li></ul>Minimum Qualifications:<ul><li>Three years professional experience</li><li>Two years in any of the following areas: Transaction Monitoring, Suspicious Activity Reporting, Sanctions/Politically Exposed Persons (PEP) Screening, Regulatory Exam Management, Audit Management, or other Compliance functions.</li><li>&nbsp;Experience with and/or knowledge of Global Financial Crimes Compliance roles/responsibilities and application platforms.</li><li>Strong written and verbal communication skills; ability to interact with all levels of management.</li><li>Strong skills with Microsoft Office products including Excel and PowerPoint.</li><li>Ability to effectively manage multiple and often conflicting priorities under tight timeframes.</li><li>Self-starter with demonstrated ability in taking the initiative to address issues, and strong eye for detail and organizational skills.</li><li>Ability to work alternate time zone hours for this position, within the hours of 8am ET - 5pm ET.</li><li>Bachelor’s degree or relevant work experience required.</li></ul>Salary Range: $50,000.00 to $90,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst-Compliance, Global Financial Crimes Compliance, Audit Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Job Description:The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the SEA Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:Lounge Hours of operation are from 05:00 AM - 11:00PM 7 days a week.&nbsp; Hours are subject to change due to business need.Qualifications:A successful candidate will possess the following qualifications:<ul><li>Minimum of 1 year recent experience servicing premium customers</li><li>Airline, lounge or travel industry experience preferred, including reservation experience</li><li>Passion for servicing customers with proactive solutions</li><li>Exceptional communication skills, delighting the customer with every single interaction</li><li>The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received</li><li>Must exhibit the utmost professionalism and maintain a positive attitude in all interactions</li><li>The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment</li><li>Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do</li><li>Must be resourceful and capable of using the Internet effectively while providing assistance in a face to face customer environment</li><li>Ability to utilize and switch from multiple technology platforms with ease</li><li>Adapt to an ever changing environment and being resilient</li><li>Ability to work flexible shifts including nights, weekends, and holidays is essential</li><li>Light to moderate lifting may be required for certain job tasks</li></ul>Salary Range: $20.00 to $22.12 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Customer Experience Concierge, Centurion Lounge SFO

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Data Sourcing Architect Manager&nbsp;is&nbsp;a critical role in&nbsp;Financial&nbsp;Reporting Quality Assurance Organization (FRQA) within Corporate Controllership, in support of the Regulatory Reporting Automation program. This role&nbsp;is responsible for&nbsp;driving the definition, gathering, exploration, and analysis of finance data and its data sources to deliver the end-to-end automation for our regulatory reporting platforms.  The Data Sourcing Architect team oversees the data mapping, profiling and source to target (S2T) analysis mapping for new data requirements of our regulatory reporting automation and systems, as well as leading the coordination / orchestration of the close partnership between Product Owners, Report / Business Owners, Technology and Data Testing teams to determine data / product features of the data solution are put into production with the highest degree of confidence of the data flow and data system requirements or the deactivation / decommission of data sets of financial data systems.The Data Sourcing Manager must be a highly analytical, well-organized, data-driven individual with time management and a high degree of technical skills confident in presenting,&nbsp;highly complex&nbsp;data concepts and technicalities in simple terms and pragmatically, to upper management and executive leadership, to drive critical enterprise decisions.Key Responsibilities:<ul><li>Collaborate with business stakeholders to understand the data needs for regulatory reporting, Translate the business requirements into technical specifications for data solutions &nbsp;</li><li>Design transformations rules validation logic to support downstream Axiom configurations and regulatory compliance&nbsp;</li><li>Develop and implement data mapping, derivation logic design and documentation for the FDIC370 derived layer, integrating source data from Falcon, FODL and C360 and other data sources.&nbsp;</li><li>Collaborate with Product Owners and technology partners to define FDIC specific data requirements and deliver high confidence data solutions.&nbsp;&nbsp;</li><li>Analyze Source to Target data lineage across raw, core and derived layers for FDIC data sets.&nbsp;</li><li>Collaborate with enterprise data architect teams to ensure FDIC data design fits into scalable data domain models.</li><li>Develop and implement data management strategies for Regulatory Reporting Data Domain (RRDD), Design and maintain RRDD data models to support regulatory reporting and ensure its scalable and flexible &nbsp;</li><li>Partner with Falcon, FODL and Technology teams to implement data solutions for regulatory reporting, Monitor and optimize data systems for performance and efficiency &nbsp;</li><li>Collaborate with data governance team to define standards and ensure data quality and consistency in RRDD &nbsp;</li><li>Manage data analysis efforts to determine portfolios, data elements and grain of data required for designing processes to review data scenarios, providing clarification on how to report on these scenarios in alignment with regulatory guidance. &nbsp;</li><li>Development of executable data querying algorithms using tools such as SQL, that enable validation data conformity and expected data system functionality, including replication of deterministic logic and filtering criteria for master and reference data to be used across operational and regulatory reporting processes. &nbsp;</li><li>Identification of business requirements and development of functional requirement documentation for new data sources and attributes, including design, prototyping, testing, and implementation of report owner and regulatory requirements. &nbsp;</li><li>Document and understand core components of solution architecture including data patterns, data-related capabilities, and standardization and conformance of disparate datasets. &nbsp;</li></ul>Minimum Qualifications:<ul><li>8+ years of work experience in Banking / Regulatory / Financial / Technology Services. &nbsp;</li><li>8+ years of work experience in Data Sourcing and Analytics. &nbsp;</li><li>Experienced in Agile delivery concepts or other project management methodologies. &nbsp;</li><li>Experience in data analytics, data profiling, Source to Target (S2T) data mapping, analyzing the System of Record (SOR) data and its Data Quality (DQ) rules to identify data issues in SORs. &nbsp;</li><li>Strong SQL / NoSQL and data analysis experience, able to write / understand complex SQL, HiveQL, with hands-on Oracle SQL, DBeaver and Hive experience. &nbsp;</li><li>Experience with Python, Google Cloud, Big Query, Data Automation / Visualization techniques. &nbsp;</li><li>Experience with Big Data frameworks; Spark, Hive, Hadoop, Flink, Operational Data Stores (ODS), amongst other foundational data warehousing and modeling principles. &nbsp;</li><li>Critical thinking and complex problem-solving skills (data application). &nbsp;</li><li>Excellent written and verbal communications with ability to communicate highly complex concepts and processes in simple terms and pragmatically. &nbsp;</li><li>A self-starter, proactive team player with excellent relationship building and collaboration skills, facilitating a network of strong relationships across the organization. &nbsp;</li></ul>Preferred Qualifications:<ul><li>Prior exposure to FDIC370 compliance initiatives, including familiarity with account and ownership aggregation rules and FDIC insurance calculation logic.&nbsp;</li><li>Background in regulatory reports such as Y9C, 2052a or Basel with focus on data sourcing and architecture.&nbsp;</li><li>Working exposure in development of financial data domains to support regulatory and analytical requirements for large scale banking/financial organizations  &nbsp;</li><li>Product Management and data migration experience is preferred. &nbsp;</li><li>Foundational data architecture principles and data management experience  &nbsp;</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Manager - Financial Systems

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express’s Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU), within Global Financial Crimes Compliance (GFCC), provide end-to-end support and oversight of global financial crimes investigations. In conjunction with GFCC partners, the GFCSU and USIU develop and implement automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior. The GFCSU and USIU also investigate potentially suspicious financial activity and, when appropriate, file suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the U.S. Department of the Treasury, and/or refer matters to internal compliance partners for review and reporting globally. In addition, the GFCSU and USIU manage risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and also manage risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures. The GFCSU and USIU perform a critical role in ensuring that American Express complies with all applicable laws and regulations, including the Bank Secrecy Act, the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provide law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity.The Customer Information Team (CIT) provides critical support for the USIU’s Termination of Accounts (TA), Know Your Customer (KYC) and Customer Due Diligence (CDD) efforts. CIT performs strategic outbound calls to obtain customer information to aid in the USIU’s investigations, in addition to performing other tasks that support broader USIU operations.ResponsibilitiesA successful CIT analyst will:<ul><li>Conduct outbound calls and receive inbound calls to and from customers related to a variety of compliance matters, while adhering to pre-established guidelines and procedures</li><li>Use a variety of internal systems to carry out compliance functions</li><li>Prioritize and multi-task effectively by keeping the nature of the request, the requestor, and all related details in prospective and confidential</li><li>Diffuse potentially difficult customer interactions and maintaining a high level of customer service</li><li>Contribute and potentially present in team meetings</li><li>Adapt to the changing needs of the team and department</li></ul>QualificationsIdeal candidates will exhibit the following qualifications:<ul><li>2+ years of customer service experience</li><li>Strong communication and interpersonal skills</li><li>Ability to handle sensitive information in a confidential and professional manner</li><li>Ability to effectively manage change and remain calm in stressful situations</li><li>Knowledge of American Express Servicing Platforms and call center operations</li><li>PC skills in Microsoft Word, Excel, PowerPoint and Outlook</li><li>Ability to assess the short and long-term effect that all decisions have on constituents and day-to-day business processes</li><li>Ability to analyze data</li><li>Bilingual in Spanish and English preferred</li></ul>Salary Range: $20.00 to $33.65 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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