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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Technology Workforce Strategy team is a strategic Center of Excellence supporting the evolving talent needs of the Enterprise Technology Services organization. The Senior Manager of Data Analytics will be instrumental in how we transform our workforce strategy to ensure we have the right talent, in the right place, at the right time, to meet the evolving delivery needs of the company.To ensure we attract, grow, and develop our talent intentionally, the Senior Manager of Data Analytics will be part of a team that partners with members of the executive Technology Leadership Team (TLT), and their direct reports to inform them of the key performance indicators (KPIs) critical to achieve their multi-year aspirations. By generating rich insights, trends and sharing best practices, the Senior Manager will build strong relationships and influence the outcomes and goals by taking a data driven and action-oriented approach.The Senior Manager will also be a key enabler of, and contributor to, our transformation journey - to elevate our insights through bringing or developing an external perspective, and a continuous improvement mindset. They will support the execution and governance against the Strategic Workforce Plan (SWP) for in-year and future strategy planning, leading a multi-year workforce refresh for the TLT stakeholders. The Senior Manager will specifically be part of a team focused on building advanced analytics capabilities, automating data workflows, and translating complex data into actionable insights for senior leaders.Key Responsibilities<ul><li>Lead the development of automated data pipelines, dashboards, and reporting tools to support workforce strategy and planning.</li><li>Conduct advanced statistical and quantitative analyses to uncover trends, forecast talent supply/demand, and inform strategic decisions.</li><li>Define and monitor KPIs critical to achieving multi-year workforce goals; recommend new metrics and data sources to enhance insights.</li><li>Translate complex data into executive-level narratives using tools like Power BI and generative AI frameworks.</li><li>Partner with teams such as Technology Finance, Global Real Estate, Portfolio Management, Vendor Management, Colleague Engagement Group, and other transformation teams to ensure consistency in data usage and reporting.</li><li>Drive continuous improvement in data governance, tooling, and analytics processes across the Technology Workforce COE.</li><li>Leads data-driven scenario modeling using advanced analytical tools, applying forecasting mechanisms to inform strategic workforce decisions.</li><li>Collaborates with other data analysts, fostering a culture of innovation, inclusion, and growth.</li><li>Collaborate with external partners and benchmarking sources to inform talent recommendations and strategic planning.</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in a quantitative field (e.g., Computer Science, Data Analytics, Engineering); advanced degree preferred.</li><li>5+ years of experience in data analytics, automation, or data engineering.</li><li>Strong proficiency in SQL, Python, and data visualization tools (Power BI, Tableau); experience with cloud platforms and modern data stacks.</li><li>Experience with generative AI tools (e.g., OpenAI, LangChain) and LLM-powered insight generation.</li><li>Proven ability to lead complex programs, influence senior stakeholders, and communicate effectively across technical and non-technical audiences.</li><li>Strong analytical mindset with the ability to develop measurable goals and track success.</li><li>Experience managing large-scale programs and cross-functional teams.</li><li>Management consulting experience a plus.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager - Data Analytics - Tech Business Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.This position is part of Enterprise Comms &amp; MarTech Experiences (ECMX), which is a global organization that sits within Membership Portfolio Services (MPS) and is American Express’ marketing services center of excellence with the charter of driving high quality, customer-first marketing that accelerates business growth through optimized go-to-market solutions and the development of best-in-class MarTech products &amp; processes.This role is an exciting opportunity to join the Digital Offers Ecosystem (DOE) MarOps Solutions team. &nbsp;The team is focused on ensuring flawless execution and delivery of Amex Offers campaigns, enabling partner priorities, and maintaining a continuous focus on operational transformation. &nbsp;Key Responsibilities:<ul><li>Acting as the Marketing Execution Lead (MEL) for Amex Offer campaigns. &nbsp;This includes managing and submitting offers through all required review processes and working closely with compliance review partners and marketing partners to ensure all campaigns are fully approved prior to launch.</li><li>Executing the end-to-end offer onboarding process for Amex Offers campaigns, ensuring the successful set-up and delivery of offers.</li><li>Conducting quality reviews and validations to ensure flawless delivery of campaigns.</li><li>Supporting operational reporting and KPI tracking for transformation initiatives, ensuring performance is effectively monitored and analyzed.</li><li>Developing data-driven decks and dashboards (using Tableau, Excel, and other reporting tools) to inform business strategy and enable decision-making.</li><li>Providing consultation and support to Marketing partners who want to launch campaigns.</li><li>Working closely with Technologies to track and validate offers, ensuring they launch successfully.</li><li>Continuing to meet the evolving needs of our Partners, Cardmembers, and Merchants.&nbsp;&nbsp;</li></ul>Qualifications:<ul><li>Prior experience of marketing execution, project management, and/or reporting a plus</li><li>Strong attention to detail to drive flawless execution</li><li>Analytical mindset with the ability to track and interpret data; proficient in Excel</li><li>Proven ability to independently manage multiple workstreams and drive results</li><li>Strong relationship management skills and ability to effectively collaborate across teams</li><li>Ability to think innovatively and challenge the status quo</li><li>Excellent communication skills</li><li>Comfort with and ability to understand (at a high level) capabilities and technical systems</li><li>Desire to work in a fast-paced, dynamic environment&nbsp;</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Analyst - Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;How will you make an impact in this role?Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.Responsibilities include, but are not limited to:<ul><li>Designs, develops, tests, and debugs software applications and systems</li><li>Completes software builds through consistent development practices, including the use of tools, common components, and documentation with guidance from peers and leaders</li><li>Completes code reviews/Secure code reviews and automated testing to maintain high-quality code standards with guidance from peers and leaders</li><li>Supports and monitors software across test, integration, and production environments</li><li>Adheres to security and regulatory best practices to ensure software compliance</li><li>Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives</li><li>Completes the development and maintenance of security policies, procedures, and best practices to ensure compliance with industry standards and regulatory requirements</li><li>Collaborates with software development teams to integrate security into the software development lifecycle, including conducting code reviews and providing support on secure coding practices</li><li>Implements encryption technologies to protect sensitive data in transit and at rest, ensuring the confidentiality and integrity of the organization's data, with guidance from peers and leaders</li><li>Conducts research on emerging security threats and technologies to stay updated and maintain situation awareness on emerging and disruptive technologies</li><li>Conducts testing and evaluation of new cybersecurity technologies, following SDLC practices for deployment and testing, while managing changes in release management to maintain system integrity and security</li><li>Drafts detailed technical documentation and reports on security assessments, findings, and remediation efforts to provide insights and recommendations for improving the organization's security posture, under guidance from peers and leaders</li></ul>Qualifications<ul><li>Bachelor's Degree in Computer Science, Information Systems, Cybersecurity, and/or comparable experience; advanced degree preferred</li><li>Knowledge of regulatory compliance and security standards</li><li>Knowledge of Application Development &amp; Security</li><li>Knowledge of Data Engineering</li><li>Knowledge of Cloud Security Management</li><li>Knowledge of Data Privacy &amp; Protection (DPP, GDPR)</li><li>Knowledge of Data Security Management</li><li>Knowledge of scripting languages such as Python, Bash, or PowerShell for automating security tasks</li><li>Knowledge of distributed (multi-tiered) systems, algorithms, NoSQL and relational databases</li><li>Knowledge of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)</li><li>Knowledge of event driven architecture and messaging: Kafka, web hooks, asynchronous API design preferred.</li><li>Experience in application design, software development, and automated testing</li><li>Experience in object-oriented design and coding with variety of languages</li><li>Experience in distributed (multi-tiered) systems, algorithms, and relational databases</li><li>Experience in Agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories</li><li>Experience in automation testing and documentation (i.e. automated, functional, and performance)</li><li>Experience with Testing Frameworks: Unit testing, Regression Testing</li><li>Experience with&nbsp;Java 8+, Spring Suite Framework preferred</li><li>Experience with Python, Django framework preferred</li><li>Experience with React JS, Node JS, Go-lang preferred</li><li>Experience with Kubernetes, Docker, Jenkins, Cloud deployment (CI/CD) preferred</li><li>Experience with PostgreSQL, Oracle, or equivalent relational databases&nbsp;preferred</li><li>At least one security related certification preferred like:&nbsp;CSSLP, GWEB, GCIH, CEH, GSEC, C|ASE, CCNA, etc.</li><li>At least one developer related certification preferred like: OCP. OCA, OCM, DCD, DVA-C02, CKAD, ACE, CCSP, Profession Cloud Developer,&nbsp;etc.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Cybersecurity Engineer II

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.The objective of the Finance Governance and Change team is to support Finance organization in risk monitoring, escalation and serve as the point of contact for project governance.Finance is looking for a Manager - Governance and Change, focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Manager - Governance and Change will:&nbsp;<ul><li>Advise on execution plans for operational risk management within Finance, including Finance specific guidelines, project plans, etc. </li><li>Track issues with KRI limits and risk appetite for Finance to ensure operational risks are managed within agreed thresholds, and leverage these metrics to help detect concerning rises in emerging problems and escalate and flag concerns accordingly </li><li>Provide support to develop the operational risk framework to enable effective risk management and decision making in Finance </li><li>Manage details of specific risk and controls governance forums for Finance, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums </li><li>Provide support to develop Finance-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs </li><li>Facilitate the understanding and use of the risk governance framework across Finance through regular communication </li><li>Facilitate the day-to-day internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence) </li><li>Aggregate reporting, approvals/exceptions and support "change-the-function" activities for Finance </li><li>Administer implementation of key areas training initiatives that align with Operational Risk Management </li><li>Facilitate processes to ensure and monitor the integration of regulatory changes &amp; updates into the Operational Risk framework and training materials </li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:<ul><li>Minimum of 5 years of experience in risk in designing and/or implementing risk governance or risk management in the first, second and/or third lines of defense</li><li>Understanding of critical operational risk management lifecycle activities</li><li>Strong project management, communication, and interpersonal skills</li><li>Experience in process governance, establishing or overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, and identify trends</li><li>Bachelor's Degree in Finance, Business, Risk Management&nbsp;</li></ul>Preferred Qualifications:<ul><li>Advanced degrees (e.g., MBA, MSc) or certifications are preferred&nbsp;</li><li>Experience in financial services industry</li><li>Experience in at least one of the following:  <ul><li>Translating operational risk strategy and appetite into execution guidelines </li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds </li><li>Oversee the implementation of the operational risk governance frameworks  </li><li>Communicating and ensuring understanding and adherence to operational risk procedures and standards </li></ul></li></ul>Salary Range: $80,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Governance & Change- Finance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) Products is the leading payment card issuer for corporations and small businesses, offering products, services, and capabilities to help them run and grow their business. Within GCS, the Commercial Product Design team is seeking a Senior Associate - Product Designer to play a critical role crafting the future of these digital experiences for our customers.&nbsp;How will you make an impact in this role?You will combine expertise in your craft with a data-informed knowledge of customers to create impactful experiences that deliver on our business goals. Collaboration is critical to our success, so we value those who build relationships, and have the curiosity to ask important questions, speak up and debate ideas. We also need strategic thinkers to connect the dots across experiences and leverage knowledge of market and industry trends to inform their decision making.&nbsp;Key Responsibilities:<ul><li>Ensure visually appealing and usable user interfaces by delivering artifacts such as wireframes, prototypes, and high-fidelity specifications</li><li>Develop understanding and empathy for users through user-centered methodologies, external analysis, research, and data</li><li>Present design decisions to peers and partners with minimal support from senior colleagues Utilize understanding of American Express design process, design&nbsp;systems and UX patterns</li><li>Collaborate closely with product managers,&nbsp;engineers and design leads to understand and deliver against project requirements</li><li>Participate in design community</li><li>Leverage design tools to efficiently deliver artifact</li><li>Utilize data-analytics tools to make informed decisions&nbsp;</li></ul>Minimum Qualifications:<ul><li>2+ years of professional product design experience</li><li>Strong understanding of user-centered design methodologies, research and processes</li><li>Ability to share solutions to problem-solving initiatives in an engaging way</li><li>Proactive and energetic communicator, with excellent attention to detail</li><li>Proficiency in Figma or similar design software (i.e. Sketch)&nbsp;</li><li>Familiarity with Microsoft Suite (i.e. Word, Excel, PowerPoint)</li></ul>Preferred Qualifications:<ul><li>Experience using collaboration tools, such as JIRA, Confluence, Airtable, Mural, and FigJam&nbsp;</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Associate - Product Designer (GCS)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?AP Automation provides a suite of B2B payment solutions to support the needs of all commercial client segments, from Small Businesses to Large and Global clients.&nbsp;&nbsp;The AP Automation Servicing Team provides premier servicing for a variety of B2B customers including Buyers, Suppliers and Internal AXP Account Representatives.&nbsp;&nbsp;This is an exciting opportunity to become part of this growing business where you will learn about B2B products and partner solutions.&nbsp;In this role you will be responsible for handling customer service inquiries and issues, via telephone and email channels, in addition making outbound calls and supporting backend processes.&nbsp;&nbsp;&nbsp;<ul><li>Deliver superior and efficient customer service in a fast-paced and dynamic environment.&nbsp;&nbsp;</li><li>Support and resolve a variety of customer inquiries pertaining to AP Automation partner platforms and payment types (e.g., virtual/token, ACH, and check payments).&nbsp;</li><li>Service inbound customer calls and email inquiries to identify and deliver the appropriate resolution to the customer’s inquiry or issue.</li><li>Make outbound calls to gather additional information as needed to complete enrollments, profile changes, outstanding payments, and/or other transactions that require proactive customer communication.&nbsp;&nbsp;&nbsp;</li><li>Perform various back-office tasks as needed.</li><li>Create incident tickets to report and escalate more complex and high priority systems issues that require research and resolution from technology partners.</li><li>Interact with internal partners within Corporate Card Servicing, Merchant Servicing and Technologies.</li><li>Document and track case and account information according to established policies and procedures.</li><li>Internal partners within Corporate Card Servicing, Merchant Servicing and Technologies.</li></ul>Minimum Qualifications<ul><li>1+ year proven analytical and decision-making skills.</li><li>1+ year of Customer Service/Client Services experience.</li><li>Knowledge of vPayment or Digital Payments.&nbsp;</li><li>Knowledge of Accounts Payable Automation.</li><li>Technical aptitude to learn and navigate complex Business to Business (B2B) payment platforms.</li><li>Document and track case and account information according to established policies and procedures.</li><li>Adhere to all Regulatory, Compliance and performance guidelines related to servicing practices.</li><li>Strong PC proficiency skills including Microsoft Excel.</li></ul>Preferred Qualifications<ul><li>Document and track case and account information according to established policies and procedures.</li><li>Adhere to all Regulatory, Compliance and performance guidelines related to servicing practices.</li><li>Strong PC proficiency skills including Microsoft Excel.</li><li>Superior customer service experience and skills.</li><li>Excellent written and oral communication skills.</li><li>Ability to manage multiple simultaneous requests.</li><li>Must be comfortable navigating and operating with multiple display screens at once.&nbsp;</li><li>Ability to learn and utilize multiple systems simultaneously to successfully service customer requests.</li><li>Ability to look at problem or request and identify deeper underlying issues.</li><li>Strong time management skills.</li><li>Ability to work autonomously, as well as part of a team.</li></ul>Salary Range: $20.00 to $33.65 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Customer Care Pro- One AP Sweeps

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As a Director of Revenue Operations, you will lead a high-impact team responsible for driving operational efficiency and tech stack strategy across the Global Dining Organization. You’ll report to the Chief Commercial Officer and be a key cross-functional partner to Sales, Product, Engineering, Marketing, Implementation, Partner Success and Support teams.This leadership role requires deep technical experience, operational rigor, and people leadership. You’ll oversee a team of Salesforce admins, Outreach.io specialists, and analysts. Your team will play a foundational role in harmonizing capabilities across Resy, Tock, and Rooam, while building scalable processes to support the future of Global Dining.WHAT YOU'LL DO:<ul><li>Manage, evolve, and optimize the Global Dining tech stack including Salesforce, Zuora, Outreach.io, ChiliPiper, LMS, and supporting tools</li></ul><ul><li>Drive governance efforts including compliance (e.g. AEMP 88, ROPA, PRSA) and ongoing audit-readiness</li></ul><ul><li>Monitor vendor relationships, feature rollouts, and lifecycle management of third-party tools</li></ul><ul><li>Lead Salesforce process optimization</li></ul><ul><li>Build and track dashboards, reporting tools, and campaign-level performance insights</li></ul><ul><li>Enable future-state workstreams including Zuora migration, CPQ optimization, and Global Dining ONEForce harmonization</li></ul><ul><li>Help with the development and maintenance of scorecards&nbsp;and forecasting</li></ul><ul><li>Manage team performance across tech infrastructure, project execution, and stakeholder engagement</li></ul><ul><li>Coordinate cross-functional priorities across Sales, Success, Implementation, Support, Marketing, Product, and Ops</li></ul>WHO YOU ARE:<ul><li>5–7 years of experience in revenue operations, enablement, or technical program management</li></ul><ul><li>Demonstrated leadership in managing people, roadmaps, and operational strategy</li></ul><ul><li>Expert in Salesforce (configuration + architecture familiarity); Outreach.io, ChiliPiper, LMS tools</li></ul><ul><li>Comfortable with data architecture, analytics, and working with data warehouses</li></ul><ul><li>Proven success launching scalable programs and tooling for GTM teams</li></ul><ul><li>Familiar with governance best practices and regulatory compliance in a tech or sales environment</li></ul><ul><li>Effective cross-functional communicator with the ability to influence at all levels</li></ul><ul><li>Adept at prioritization, resource planning, and stakeholder alignment in a matrixed org</li></ul><ul><li>Passion for systems thinking, problem-solving, and enabling others to do their best work</li></ul><ul><li>Deep understanding of high-growth SaaS or platform businesses (restaurant tech experience a plus)</li></ul><ul><li>Values-driven leader who models the Blue Box Values and fosters inclusion, integrity, and innovation</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Sales; Revenue Operations

At American Express, our culture is built on a 175-year history of innovation, shared values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.We are building an energetic, high-performance team with a nimble and creative mindset to drive our technology and products. American Express (AXP) is a powerful brand, a great place to work and has unparalleled scale. Join us for an exciting opportunity in the Marketing Technology within American Express Technologies. This team working on creating products for enhancing marketing targeting and eligibility capabilities that drive American Express marketing campaigns.&nbsp; Being part of the team, you will get numerous opportunities to utilize and learn bigdata and GCP cloud technologies.Job Responsibilities:&nbsp;<ul><li>Lead the adoption and implementation of BDD practices in collaboration with developers, product managers, and business analysts.</li><li>Develop and maintain BDD automated test scripts using tools like Cucumber or Behave, ensuring alignment with business requirements.</li><li>Develop and maintain a comprehensive and robust regression testing suite to ensure the stability of new features and updates.</li><li>Conduct exploratory and manual testing to uncover potential issues and validate system behavior.</li><li>Design, implement, and execute API testing strategies using tools like Postman or Rest Assured.</li><li>Work closely with cross-functional teams to understand business requirements and collaborate</li><li>Identify, document, and track bugs and issues, collaborating with the development team to prioritize and resolve them.</li><li>Conduct performance testing to ensure the application meets scalability and responsiveness requirements.</li><li>Proactively contribute to the improvement of QA processes, methodologies, and tools, with a focus on BDD, regression testing, and API testing.</li></ul>Minimum Qualifications:<ul><li>Up to 6+ years of software development experience in a professional environment and/or comparable experience such as:</li><li>Years of proven experience as a QA Engineer with expertise in BDD, regression testing, API testing, and Sauce Labs integration.</li><li>Proficient in BDD tools and frameworks (e.g., Cucumber, Behave).</li><li>Solid experience with automated testing tools for React applications (e.g., Selenium, Cypress).</li><li>Experience with API testing tools (e.g., Postman, RestAssured).</li><li>Familiarity with Sauce Labs or similar cloud-based testing platforms.</li><li>Strong understanding of React components and architecture.</li><li>Proven experience in building and maintaining regression testing suites.</li><li>Knowledge of software QA methodologies, tools, and processes.</li><li>Excellent analytical and problem-solving skills.</li><li>Strong communication and collaboration skills.</li><li>Ability to thrive in a fast-paced, dynamic environment.</li><li>Ability to effectively communicate to internal and external business partners.</li><li>Bachelor's degree in computer science, computer science engineering, or related experience required, advanced degree.</li></ul>Best to have Qualifications:<ul><li>Advanced certifications in BDD or test automation.</li><li>Experience with other testing tools or frameworks.</li><li>Previous exposure to performance testing tools beyond basic familiarity.</li><li>Familiarity with additional security testing tools or methodologies.</li><li>Contribution to open-source testing projects.</li><li>Advanced knowledge of Sauce Labs features and capabilities.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Quality Engineer - US Consumer & Digital Tech

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience, new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.You will be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we will win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we will do it with the utmost integrity, and in an environment where everyone is seen, heard, and feels like they belong.Join #TeamAmex and let us lead the way together.Enterprise Data Management &amp; Products (EDMP), a key part of our Enterprise Technology Services organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. The Enterprise Data Office (EDO) is part of Enterprise Data Management &amp; Products (EDMP). Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.American Express continues to invest in enterprise data management, and as part of the journey, the Enterprise Data Office is seeking a Senior Manager to drive training and program integration.Primary Responsibilities:<ul><li>Support management of data leadership forums, including the Enterprise Data Council with BU Data Office Executives and the Monthly Data Office Leadership Connect with BU Data Office Executive Deputies; establish the agenda, own content creation, lead member coordination/engagement, etc.</li><li>Collaborate with extended teams and leadership to create program awareness, identify cross-team linkages, and drive issue resolution / escalation.</li><li>Support orchestration of internal oversight requirements across the Enterprise Data Office and Business Unit Data Offices (BU DOs); coordinate engagement and responses across Risk &amp; Compliance as well as Internal Audit requests.</li><li>Support Regulatory strategy and response coordination, with responsibility for regulatory exam coordination as appropriate.</li><li>Leverage relationships with internal stakeholders to support development of remediation strategies and action plans.</li><li>Partner with control teams to understand and interpret performance and risk metrics and impacts.</li></ul>Minimum Requirements:<ul><li>4+ years of experience with stakeholder management and program management.</li><li>3+ years' experience managing and delivering on time-sensitive deliverables.</li><li>Bachelor’s degree.</li></ul>Preferred Qualifications:<ul><li>Preference for candidates with prior responsibility for internal and external oversight team engagement, such as risk, compliance, and/or regulatory.</li><li>Strategic problem solver with strong business acumen and understanding of American Express; experience gained at a large US and/or global bank&nbsp;</li><li>Proven ability to lead, influence and motivate stakeholders within and outside of your direct authority to achieve aggressive goals.</li><li>Excellent communication skills with a demonstrated ability to articulate complex concepts in a manner consumable by a broad stakeholder base, including a senior executive audience.</li><li>Detail oriented with a high degree of personal accountability; strong self-starter with an ability to successfully multi-task and meet competing deadlines.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager – Data Governance and Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. The Consumer Banking Organization’s mission is to become essential to American Express Members’ lives by providing Everyday Banking products with unparalleled value, service, and convenience. Our Member deposits represent the largest source of funding for American Express, and a key strategic priority is to continue to grow our portfolio of cost efficient, resilient deposits.The Director, Deposit Pricing will lead the strategy and execution of pricing for Checking, Savings, and CD products within the Consumer and Small Business Banking portfolio. This leader will shape strategies that optimize performance across a $100B+ deposit base while balancing customer value, competitive dynamics, and financial outcomes.How You Will Make an Impact<ul><li>Drive strategic analysis of customer behaviors, balance flows, and macroeconomic trends; deliver insights and recommendations to senior leadership.</li><li>Lead the weekly Deposit Pricing Forum, guiding portfolio strategy and integrating competitive and external perspectives.</li><li>Partner with Finance and Treasury to quantify the financial impact of pricing decisions and enhance forecasting and valuation models.</li><li>Develop and present pricing proposals for High-Yield Savings, CDs, and Checking products; coordinate cross-functional execution with operational excellence.</li><li>Collaborate with Product Management to design innovative pricing constructs that align with broader Membership strategy and portfolio objectives.</li><li>Build, lead, and inspire a high-performing team, fostering an inclusive and empowered culture.</li></ul>Minimum Qualifications<ul><li>Strong financial acumen with demonstrated success managing product P&amp;L and driving portfolio performance.</li><li>Exceptional analytical, strategic thinking, and problem-solving skills.</li><li>Proven ability to influence and collaborate across functions and at senior levels.</li><li>Experience with analytical and visualization tools (e.g., SQL, Tableau).</li><li>Demonstrated leadership in developing talent and building high-performing, inclusive teams.</li><li>Bachelor’s degree required.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.Currently, the Company does not have a physical location in the Charlotte, NC metropolitan area and, therefore, if you reside in the Charlotte, NC metropolitan area the role will temporarily be deemed virtual under the Company’s applicable policy (the Amex Flex Policy). We anticipate securing a physical office location in the Charlotte, NC metropolitan area in the future. Once that occurs, you will be notified that your position will be converted to hybrid and you will be required to work in the office in accordance with the applicable Amex Flex Policy (currently under the Amex Flex Policy, hybrid colleagues are required to work from the office a minimum of 3 days per week). You understand and agree that changing your role to hybrid designation and/or requiring you work from the office in accordance with the Company’s applicable Amex Flex Policy will not deem you eligible for separation pay under the Company’s applicable severance pay plans.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

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