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MAIN DUTIES AND RESPONSIBILITIES:Quality Improvement Process/Data Management Quality Analyst will complete all tasks outlined below for their assigned regions:<ul><li>&nbsp;Coordinate process improvement task forces and assist the Quality Improvement Supervisor in management of process improvement projects.</li><li>&nbsp;Collect and analyze data for quality measurements at Caron.</li><li>&nbsp;Manage and/or conduct measurements related to patient care improvement and medical record documentation improvements. (Example:&nbsp; Open Chart Reviews, Closed Chart Reviews, Patient Satisfaction.) </li><li>Complete timely and accurate quality reports, rending grids and graphical displays when requested.</li><li>&nbsp;Ensure all data collected is reliable, valid, complete, accurate and useful.</li><li>&nbsp;Coordinate and conduct benchmarking measurement including collaborating on national benchmarking with other addiction treatment facilities on a regular basis. </li><li>Meet with department and clinical directors quarterly to ensure performance indicators, measures and outcomes are being completed as required and to provide measure results to directors. &nbsp;&nbsp;</li><li>Document and communicate quality trends and issues to the Quality Improvement Supervisor.</li><li>Investigate and respond to all grievances submitted to the Quality Department.</li><li>Conduct medical record chart reviews for significant incidents or as requested by the Quality Improvement Supervisor.</li><li>Assist in conducting “Lessons Learned” for significant incidents or process issues.</li><li>Effectively track and monitor data for outcomes measurements.</li><li>Conduct process improvement evaluations for departments and clinical units at the Wernersville campus.</li></ul>Policy &amp; Procedure Management:&nbsp; Quality Analyst will assist in the management and oversight of the Policy Management System for his/her assigned region including:<ul><li>Assisting Clinical Services, Medical Services and Nursing Services with the creation or revision of policies and procedures including providing guidance on appropriate CARF standard references.</li><li>Ensuring all departments complete their annual review of all policies.</li><li>Ensuring department directors follow Caron’s standardized process for new policy creation.</li><li>Providing assistance to policy department owners and general users when requested including contacting the policy management system vendor for assistance when needed.</li></ul>This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the duties or tasks that may be required or assigned.Physical Requirements:The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Must be able to work extended hours.</li><li>Light lifting up to 20 pounds (manuals, notebook computers, LCD, etc.)</li><li>Able to travel (when required).</li></ul>Education, Experience and Qualifications:<ul><li>Must possess a Bachelor’s degree.</li><li>3 years’ experience in quality improvement preferred.</li><li>Experience in the collection and analyzation of data required.</li><li>If in recovery, 1 year current and continuous sobriety preferred.</li></ul>Knowledge / Skills / Abilities:<ul><li>Ability to operate autonomously and deal with extremely confidential information.</li><li>Excellent written and oral communication skills.&nbsp;</li><li>Working knowledge of Microsoft office products. &nbsp;</li><li>Must possess the ability to follow directions well and make independent sound decisions when necessary.</li><li>Organizational skills, self-motivated.</li><li>Able to handle multiple tasks at one time.</li><li>Ability to work well with all levels of employees.</li><li>Demonstrate versatility and flexibility in a busy environment.</li></ul>

Caron Treatment Centers

Quality Analyst

Caron is one of the leading treatment centers in the US and is recognized for high-quality, evidence-based methods and thought leadership in addiction medicine. Mentored by respected experts in the field and ranked among Newsweek’s Best Treatment Centers in PA five years in a row, Caron has built a culture that supports and sustains trauma-informed, resilient staff at all levels of the organization and values personal and professional growth. We invest in our employees, providing financial plans, generous Paid Time Off programs, paid holidays, 401K employer match, tuition reimbursement, employee assistance programs, and benchmarking to ensure ongoing competitive compensation. Full-Time employee benefits also include comprehensive medical, dental, and vision benefit packages with wellness plan reduced insurance premiums and company-paid life and disability insurance. Apply today to begin a rewarding career with us.Full time - day shift!Duties and Responsibilities:<ul><li>Assume the charge nurse role if applicable and/or unit nurse role by:</li><li>Receiving and giving accurate and thorough shift reports</li><li>Keeping the physicians informed of patient’s conditions, change of conditions, LOC and triage information and needs</li><li>Correctly entering and taking off physician orders</li><li>Oversight of the care of patients by auxiliary personnel</li><li>Organizing and delegating patient care activities</li><li>Monitoring and/or performing diagnostic screening tests as ordered by physician</li><li>Providing thorough and accurate patient information during shift exchange for end of shift report</li><li>Assess individual patient care needs, initiate medical treatment plan and competently implement/instruct all care in the appropriate nursing practice to all staff.</li><li>Serve as a resource to treatment team members.</li><li>Perform nursing assessments, LOC, and review patient histories to document all necessary information in the Electronic Medical Record on all patients admitted to Caron.</li><li>Prepare patients for examinations: height/weight, vitals, collect and process lab specimens including UDS, UA, Chem Sticks, etc. following proper infection control procedures.</li><li>Utilize safe and effective practices of medication management as defined by policy including the oversight of self-administration observation of medication.</li><li>Administer and monitor the effects of medications, ensure accurate medication is ordered and administered for controlled substances and conduct accurate med counts.</li><li>Provide appropriate patient education as determined by patient assessments/needs and treatment plans.</li><li>Conduct 14-day, 25-day and PRN meetings with patients for assigned units when in unit nurse role.</li><li>Monitor and/or perform withdrawal assessments and appropriately implement/instruct the necessary nursing interventions.</li><li>Accurately and thoroughly document in the medical record utilizing approved medical record language and abbreviations adhering to the medical record policies and procedures.</li><li>Schedule all patient appointments related to their medical treatment.</li><li>Work a flexible schedule based upon service demands and work mandatory overtime as needed.</li><li>Attend all mandatory trainings as identified by Caron policies.</li><li>Attend multi-disciplinary treatment team meetings when in unit nurse role.</li><li>Maintain the quality control logs.</li><li>Provide support services for patient care issues to staff at other Caron facilities.</li><li>Maintain adequate staffing for each shift.</li><li>Ensure the highest level of professionalism for self and staff and maintain a clean and organized work environment.</li><li>Complete yearly training requirements and mentor new employees.</li><li>This job description reflects management’s assignment of essential functions and does not prescribe or restrict the tasks that may be assigned.</li></ul>Physical Requirements:The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Lifting: up to 50 pounds on occasion.</li><li>Standing: up to several hours at a time, this may include walking, climbing steps, and descending steps.</li><li>Walking: must be able to ambulate throughout the assigned facilities on campus or Caron properties.</li><li>Sitting: up to several hours at a time for data entry into the computer or medical record documentation.</li></ul>EDUCATION/EXPERIENCE QUALIFICATIONS:<ul><li>Currently licensed as RN in Pennsylvania.</li><li>Current Certified Addiction Registered Nurse (CARN) certification preferred.</li><li>1-3 years’ experience working as an RN preferably in ER, acute care or mental health setting</li><li>Current CPR/First Aid training/certification.</li><li>21 years of age or older is required</li><li>Requires a current, valid, unrestricted driver’s license</li><li>Two years continuous sobriety preferred if in recovery.</li><li>Previous hospital/chemical dependency rehabilitation treatment program experience desired.</li><li>Possess a working knowledge of addictions with age specific patient populations preferred.</li><li>Working knowledge of electronic medical record and charting.</li></ul>#IND102

Registered Nurse

<h4>**Starting rate $19.50 per hour **&nbsp;</h4>This position is on an "as needed" basis&nbsp;Caron is one of the leading treatment centers in the US and is recognized for high-quality, evidence-based methods and thought leadership in addiction medicine. Mentored by respected experts in the field and ranked among Newsweek’s Best Treatment Centers in PA five years in a row, Caron has built a culture that supports and sustains trauma-informed, resilient staff at all levels of the organization and values personal and professional growth. We invest in our employees, providing financial plans, generous Paid Time Off programs, paid holidays, 401K employer match, tuition reimbursement, employee assistance programs, and benchmarking to ensure ongoing competitive compensation. Full-Time employee benefits also include comprehensive medical, dental, and vision benefit packages with wellness plan reduced insurance premiums and company-paid life and disability insurance. Apply today to begin a rewarding career with us.Duties and Responsibilities:<ul><li>Support the admission, transfer, and discharge process for the patient.<ul><li>Perform luggage checks and transfer luggage weighing up to 50 pounds.</li><li>Conduct on person searches and document patient belongings.</li><li>Facilitate new patient orientation and unit tours.</li></ul></li><li>Organize patient movement.<ul><li>Help organize patients for off-campus appointments as required.</li><li>Ensure patient attendance to scheduled programming and accompany and/or monitor as required.</li><li>Accompany patients to meals and activities.</li><li>Assist with guest speakers and in-house recovery support meetings.</li><li>Monitor and direct patients during emergency evacuations.</li></ul></li><li>Assist the clinical and admission teams to monitor and assess patient behavior with supervision/support of a clinical or administrative staff member.<ul><li>Assist elopement, Against Medical Advice (AMA), and Against Staff Advice (ASA) protocols.</li><li>Maintain communication with clinical staff regarding patient issues.</li><li>Conduct and document hourly head counts of patients or their whereabouts.</li><li>Document patient behavior in electronic medical record.</li><li>De-escalate patients.</li><li>Perform daily room/perimeter checks and periodic room searches.</li><li>Educate patients with behavioral health disorders on the use of recovery-oriented stress management, social, relational, and coping skills to build and sustain recovery.</li><li>Conduct the Columbia Suicide Severity Rating Scale (C-SSRS) when indicated.</li><li>Follow protocol for patients returning from off-site passes, including but not limited to observation of urine, drug screenings, breathalyzers, completion of on-person search and luggage search.</li></ul></li><li>May present educational lectures with clinically approved materials.</li><li>Monitor and work with patients to ensure common areas are kept clean, neat, safe, and presentable.</li><li>This job description reflects management’s assignment of essential functions; it does not restrict or prescribe other duties or tasks that may be required or assigned.</li></ul>Physical Requirements:The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Must be able to lift up to 50 pounds.</li><li>Must be able to walk and actively participate in activities throughout campus, which may include ascending and descending stairs.</li><li>Must be able to sit for prolonged periods of time as needed.</li><li>Must be able to drive a 15-passenger van, car, or car to and from various activities.</li><li>Must be able to work overtime/extended hours, holidays and during periods of inclement weather as needed.&nbsp; &nbsp; &nbsp;</li></ul>EDUCATION / EXPERIENCE Qualifications:<ul><li>High school diploma or equivalent is required.</li><li>Requires proficient computer skills, including knowledge of Microsoft Office.</li><li>Requires a basic understanding of substance use disorders and recovery program philosophies.</li><li>Must be 21 years of age or older.</li><li>Requires a current, valid, unrestricted driver’s license with at least 5 years of driving experience.</li><li>Experience working with respective populations is preferred.</li><li>If in recovery, 2 years of continuous sobriety is preferred.</li><li>This is a safety sensitive position.</li></ul>Knowledge, Skills, and Abilities:<ul><li>Must be able to demonstrate knowledge of the principles and philosophies of recovery programs (i.e. 12 Steps, Dharma Recovery, SMART Recovery, etc.)</li><li>Must possess the skills to adequately supervise respective population and be able to observe, report, and document behaviors on the unit.</li><li>Must be able to operate as a role model in decorum, speech, and behaviors consistent with recovery principles.</li><li>Must demonstrate good organizational skills.</li><li>Must possess the skills necessary to present clinically approved educational lectures.</li><li>Must possess cultural sensitivity and act appropriately within all cultures.</li><li>Must be computer literate and able to work with most Microsoft applications along with other network components.</li><li>Must be able to keep all clinical work within the guidelines of the federal and state guidelines and Caron policy regarding ethical standards.</li></ul>#IND101

Recovery Advocate - Per Diem

Join a purpose-driven team at Caron Treatment Centers, where for nearly 70 years, we’ve been helping people find a path to recovery from addiction and rebuild their lives. We offer real careers with real opportunities for growth, comprehensive training, and a commitment to work-life balance. Our benefits include generous paid time off, professional growth and development, company-paid life and disability insurance, tuition reimbursement, a competitive 401(k) plan, and robust&nbsp;medical, dental, and vision plans. We’re proud to foster a diverse and inclusive environment, with a culture of teamwork, compassion, and dedication to our mission. Start a career that saves lives at a company that values yours!DUTIES AND RESPONSIBILITIES:<ul><li>Review patient account activity to obtain understanding of remaining outstanding amounts due from the patient or insurance funding sources.</li><li>Submit clean claims on a timely basis and contact third party payers to obtain claim status and clarification regarding claim payment denials.</li><li>Assertively pursue proper adjudication of claim with third party payer while serving as an advocate to both the organization and patient to receive maximum appropriate payment</li><li>Process necessary adjustments to the patient’s account to reflect net amounts due after scholarships and contracted discounts.</li><li>Prepare timely and accurate patient statements and refund requests according to department policies and procedures and ensure proper mailing of same.</li><li>Respond to all phone calls from patients and private parties regarding any inquiry related to patient account status, including prior insurance payments or denials.</li><li>Be able to properly communicate to patients’ organizational policies regarding scholarship funding.</li><li>Work with appropriate responsible parties to arrange for payment plans or other funding alternatives according to department policy.</li><li>Prepare and coordinate all necessary documents and correspondence related to payment plans.</li><li>Assists with the submission and processing of all accounts sent to an external collection agency.</li><li>Communicate with the Supervisor of Patient Billing and Accounting regarding any potential adjustments to account balances.</li><li>Always maintain professionalism when communicating and resolving outstanding balances with patients and third-party funding sources.</li><li>Work with internal departments to provide patients with any requested (and appropriate) information related to their treatment that may assist them with potential cost recovery.</li><li>Support other department members with revenue cycle functions during staffing shortages and absences.</li><li>Assist Department Leadership in achieving goals and objectives established by Senior Leadership for the department.</li><li>Utilize the electronic systems and software so that maximum efficiencies are obtained and appropriately escalate issues related to such systems to the proper personnel.</li><li>Abide by any provisions outlined in Third Party Reimbursement Contracts when performing revenue cycle functions.</li><li>Maintain the integrity of all elements of the revenue cycle database when performing related revenue cycle functions.</li><li>Assist with the training and orientation of new employees as directed by Department Leadership.</li><li>This job description reflects management’s assignment of essential functions; it does not prescribe or restrict other tasks that may be assigned.</li></ul>Education / Experience Qualifications:<ul><li>High school diploma or equivalent required</li><li>2 years’ previous experience in an electronic billing environment required</li><li>Knowledge of health insurance medical billing policies and procedures required</li><li>Previous experience in electronic claims submission and remittance processes preferred</li><li>If in recovery, 1 year of continuous sobriety preferred</li></ul>Physical Requirements:The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Must be able to lift up to 25 pounds</li><li>Will need to sit, stand and type for extended periods of time</li></ul>Knowledge, Skills and Abilities:<ul><li>Proficiency with electronic billing management systems, including claims submission and electronic remittance advice processes.</li><li>Can work successfully in a high-pressure environment and respond to multiple priorities.</li><li>Ability to work as a member of a team and to proactively identify necessary changes to processes and procedures which lead to greater efficiencies.</li><li>Capable of resolving problems independently, coupled with the ability to discern the need for escalation and intervention.</li><li>Detail oriented with strong organizational skills.</li><li>Strong technical knowledge and proficiency with computer software systems, specifically Microsoft products such as Power Point, Excel, and Word and data base management systems.</li><li>Must possess excellent communication and customer service skills and have a pleasant phone manner.</li></ul>Competencies / Measurements:<ul><li>Ensures that information contained in the patient’s account is accurate and complete as measured by Department statistics and AR management reports.</li><li>Demonstrates understanding of third-party payers’ policies and procedures regarding claims submission as measured by supervisory observation and AR management reports.</li><li>Exhibits superior customer service toward patients, families and internal customers as measured by supervisory observation and 360 feedback during performance evaluation.</li><li>Demonstrates ability to utilize electronic billing system efficiently and effectively and ensures data captured is accurate and complete as measured by supervisory observation and revenue cycle reports.</li><li>The Department meets all identified standards of practice and follows all policies and procedures as evidenced in documents and policy manual reviews.</li></ul>

Billing Specialist

PART TIME Positions available! Schedule:&nbsp; Every other weekend, 10:30AM-7:00PM$15.50/hour plus shift differential and weekend premium!DUTIES AND RESPONSIBILITIES:<ul><li>To provide safe and clean transportation to and from meals, appointments, outside meetings and residences on the advice of therapy and medical staff.</li><li>To provide delivery of mail and supplies as needed.</li><li>To deliver patient medications to various program areas.</li><li>To purchase small items for patients with the advice of therapy and medical staff.</li><li>This person must be able to learn limited computer tasks like but not limited to checking emails and completing work orders on a computer.</li><li>Must be available during off duty hours and to the supervisor to perform other duties.</li><li>Responsible for keeping the vehicles clean inside and out.</li><li>This job description reflects management’s assignments of essential functions; it does not prescribe or restrict the task that may be assigned.</li></ul>PHYSICAL REQUIRMENTS:The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Must be able to climb up and down stairs repeatedly.</li><li>Must be able to lift and carry up to 50 lbs. In and out of vehicles and up and down stairs.</li><li>Must be able to drive long distances or for extended periods of time.</li></ul>EDUCATION / EXPERIENCE QUALIFICATIONS:<ul><li>Must be 21 years of age or older.</li><li>Must produce and maintain a valid driver’s license in accordance with Driving Standards Policy</li><li>Must meet minimum requirements on Motor Vehicle Reports in accordance with Driving Standards Policy.</li><li>If recovering, a minimum of one year of continuous sobriety is preferred.</li><li>Current CPR and First Aid certification or obtaining these certifications within 180 days of starting employment.</li><li>High school diploma or equivalent preferred.</li></ul>KNOWLEDGE, SKILLS AND ABILITIES:<ul><li>Must be able to get along with clients and all staff.</li><li>Must be able to work flexible hours.</li><li>Must be able to read maps and navigate.</li></ul>

Driver

Hybrid positionDuties and Responsibilities:<ul><li>Develop, deliver, and update effective staff trainings including classroom, virtual and eLearning formats in collaboration with department supervisor in alliance with accrediting bodies and Caron’s strategic initiatives.<ul><li>May conduct periodic training needs assessment by conferring with management, supervisors, and employees to gain knowledge of work situations requiring training.</li><li>Assist in the design and implementation of approved requested trainings related to staff clinical</li><li>Develop and implement training for key strategic initiatives.</li></ul></li><li>Design, deliver and update training programs, classroom &amp; eLearning formats for professional support training as needed or requested by leadership.</li><li>Be an active presenter in ongoing recurring corporate trainings such as NEO, Clinical Academy, Diversity and Inclusion, and Onboarding as needed.</li><li>May also be asked to become a certified instructor for CPI or CPR as needed.</li><li>May serve as an Employee Development coach for support staff positions across the continuum.</li><li>Manage a structured internship program that aligns with Caron’s mission and workforce needs by oversee all administrative aspects of Caron’s internship program across the continuum including but not limited to:</li></ul><ul><ul><li>Recruitment, including working with educational institutions to foster relationships and manage affiliation agreements along with Caron’s Contracts specialist.</li><li>Scheduling of interviews, management of incoming prerequisites, and onboarding of new interns.</li><li>Working with departments across the continuum to place incoming interns and provide support for internship placements by collaborating on ongoing needs.</li><li>Facilitate internship orientation sessions and monitor intern training requirements for compliance along with LMS administrator and supervisor.</li><li>Oversee ongoing program evaluation to support conversion of interns into long term employees</li></ul><li>Share responsibility of the technical management of Caron’s Learning Management System (LMS) and work collaboratively with department’s LMS Administrator and supervisor to maintain training plans that support best practices and state requirements.</li><li>Chair and participate in committees relevant to Caron Strategic Plan (might include, but not limited to, Safety Committee, Wellness Committee, Trauma-Informed Care Committee etc.)</li><li>This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the duties or tasks that may be required or assigned.</li></ul>Physical Requirements:The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Must be able to work extended hours.</li><li>Must be able to deliver presentations which may be lengthy or multiple in a day.</li><li>Must be able to stand for extended periods of time.</li><li>Must be able to ambulate throughout Caron’s campuses, including ascending and descending stairs.</li></ul>EDUCATION / EXPERIENCE QUALIFICATIONS:<ul><li>Minimum Bachelor’s Degree in human services and/or related field.</li><li>Minimum 2 years experience in SUD field</li><li>If in recovery, 2 years of continuous sobriety preferred.</li></ul>Knowledge, Skills and abilities:<ul><li>Able to function independently in a multi-task environment as well as part of a team.</li><li>Must be able to communicate comfortably with all skill levels of employee.</li><li>Must be able to successfully interact with supervisory staff at all levels of management.</li><li>Must possess strong planning, research and organizational skills.</li><li>Able to design and deliver effective training programs which includes proven presentation and facilitation skills.</li><li>Must demonstrate excellent written and verbal communication skills required including public speaking.</li><li>Must demonstrate proficiency with Microsoft Office products, including Word, Excel, and PowerPoint.</li></ul>COMPETENCIES / MEASUREMENTS:<ul><li>Deliver trainings in a professional and insightful manner- measured through participant feedback and direct observation.</li><li>Develop appropriate training services in response to needs assessments completed by clinical staff, and in collaboration with supervisors and leadership.</li><li>Establish collaborative relationships with CA Administrators and Support staff Leads, to support the growth and development of clinical services - measured through completed training needs assessment reports with Supervisors and through supervision and reports from clinical management to service their specific training needs and assess ROI.</li></ul>

Trainer & Internship Administrator

DUTIES AND RESPONSIBILITIES:<ul><li>Schedule and coordinate meetings, travel arrangements, and videoconferences for the SVP. Prepare materials, order food, take minutes, and ensure readiness for all engagements.</li><li>Manage routine administrative duties: correspondence, internal memos, training plans, job descriptions, supervision notes, scheduling, filing, mail, calls, and visitors.</li><li>Monitor and maintain SVP’s inbox and appointment calendar.</li><li>Coordinate committee interactions, including document preparation, scheduling, and minutes.</li><li>Assist with compliance initiatives: track corrective action plans, conduct internal audits and investigations, and develop monitoring tools.</li><li>Prepare and reconcile expense reports, process credit card statements, and ensure timely handling of facilities-related invoices (utilities and others).</li><li>Enter and maintain data in the Computerized Maintenance Management System (CMMS).</li><li>Provide project and administrative support to the Director of Plant Operations, Transportation, and Environmental Services.</li><li>Support special projects including building and capital planning, furniture and finish selection, and campus development.</li><li>Track and document Capital Budget and water usage metrics.</li><li>Serve as purchasing liaison for Facilities departments, processing supply orders and financial requests.</li><li>Maintain personnel documentation and approvals in UltiPro for direct reports.</li></ul>Education / Experience Qualifications:<ul><li>High School Diploma or equivalent required.</li><li>Minimum five years of administrative experience (three years in healthcare setting preferred).</li><li>Familiarity with facilities operations is a plus.</li><li>If in recovery, one year of continuous sobriety is preferred.</li></ul>Physical Requirements:The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Must be able to lift up to 25 pounds.</li><li>Will need to sit, stand and type for extended periods of time.</li></ul>Knowledge, Skills and Abilities:<ul><li>Highly organized and self-motivated with strong attention to detail.</li><li>Ability to handle confidential information with discretion.</li><li>Excellent interpersonal, verbal, and written communication skills.</li><li>Strong decision-making and problem-solving abilities.</li><li>Ability to multitask in a fast-paced environment.</li><li>Proficient in Microsoft Office (Word, Excel, PowerPoint); minimum typing speed of 50 WPM; skilled in transcription and proofreading.</li><li>Friendly and professional phone manner; commitment to customer service.</li><li>Flexible and adaptable with evolving responsibilities</li></ul>

Administrative Assistant

Join a purpose-driven team at Caron Treatment Centers, where for nearly 70 years, we’ve been helping people find a path to recovery from addiction and rebuild their lives. We offer real careers with real opportunities for growth, comprehensive training, and a commitment to work-life balance. Our benefits include generous paid time off, company-paid life and disability insurance, professional growth and development, tuition reimbursement, a competitive 401(k) plan, and robust&nbsp;medical, dental, and vision plans. We’re proud to foster a diverse and inclusive environment, with a culture of teamwork, compassion, and dedication to our mission. Start a career that saves lives at a company that values yours!&nbsp;DUTIES AND RESPONSIBILITIES:<ul><li>Enhances accessibility and communication across all Caron programming to make it possible for creative treatment planning and services to potential families, patients, and referrals.&nbsp;</li><li>Assists in providing concierge service to patients placed into Caron’s continuums and assists with case management needs for family members and referrals; this includes efforts to solidify/confirm potential admissions, as well as provide the services throughout a treatment episode including continuing care planning with an emphasis on patients in Signature programing.&nbsp;</li><li>Ensures that all communication with referrals is tracked in Salesforce/Aura.</li><li>Collaborate closely with the clinical team to provide ongoing case management and ensure each patient’s care plan is executed effectively.</li><li>Attends and actively participates in Signature treatment team meetings to discuss patient progress, clinical updates, care coordination and provides any relevant updates related to referrals, industry changes and census trends.</li><li>Works with Corporate Director of Admissions, Regional Resource Directors team, and others to manage and effectively respond to admissions and census needs across the continuum.</li><li>Works collaboratively with leadership to assure Caron’s Core Values and Mission Statement is being presented consistently to the patients, their families, and referrals.</li><li>Collaborates with Admission Leadership and clinical directors regarding patient placement within or outside the continuum based on clinical assessment and medical records as appropriate.</li><li>Designated point of contact for RAP/NAP/DSO conversions to full programming</li><li>Provides clinical assessment and interpretation as needed for all Signature patients.</li><li>Provides a sophisticated level of financial conversation to include vetting all appropriate resources for treatment investment, provide details of inclusions and exclusions of treatment investment, utilization of all financial options.&nbsp;Proficiency in verification of benefits</li><li>Responsible for all financial follow-up- treatment payment, pharmacy set up, labs, and any identified follow-up</li><li>Provides onsite support to help facilitate concierge admissions as well as physical admissions as necessary</li><li>Ensures all appropriate admissions protocols are utilized with key stakeholders and ensures appropriate ongoing communication and documentation throughout the remainder of the treatment episode.</li><li>Aids throughout treatment episode that includes continuing care planning with an emphasis on Caron First Signature programming.</li><li>This job description reflects management’s assignments of essential functions; it does not prescribe or restrict the duties or tasks that may be required or assigned.</li></ul>EXPERIENCE / EDUCATION QUALIFICATIONS:<ul><li>Minimum of 3 years’ experience working in a clinical setting within a substance use disorder.</li><li>Minimum bachelor’s degree required or master’s preferred.</li><li>Minimum of 2 years’ case management experience.</li><li>If in recovery, 2 years of continuous sobriety is preferred.</li></ul>PHYSICAL REQUIREMENTS:The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job.&nbsp; Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Must be able to work extended hours on and off campus.</li><li>Must be able and willing to travel as needed.</li><li>Must be able to deliver presentations to referrals that may be on campus and at their strategic geographic locations.</li><li>Ability to provide tours of our campus, which may include ambulating throughout hilly areas and ascending and descending stairs.</li><li>This position may allow for remote work and therefore requires a secure office space with high-speed internet.</li></ul>KNOWLEDGE, SKILLS, ABILITIES:<ul><li>An extensive background in clinical programming of all Caron continuums.</li><li>Must demonstrate strong communication, interpersonal and organizational skills.</li><li>Ability to schedule and coordinate site visits.</li><li>Must possess skill with Microsoft Office products.</li><li>Ability to establish and maintain effective working relationships with employees and heads of the various departments.</li><li>Ability to develop, re-establish, and maintain relationships with referrals and our own Business Development Officers (BDO) across the country.</li></ul>

Internal Case Management Specialist

Want to make a difference in the life of a young person? As a Student Assistance Program Specialist at Caron, you’ll join a diverse team of over 75 behavioral health professionals and educators. &nbsp;Our Specialists provide services to kids K-12, as well as college students and even athletes.This position is rooted at the very heart of our communities. You’ll work on-site at local schools and child serving agencies to provide the behavioral health support young people need, from prevention of high-risk behaviors to intervention services related to substance use and mental health concerns. Working in collaboration with the school professionals and parents is a primary aspect of the position, and our goal is to build resilience for the young people we work with.We offer flexible work hours within a traditional school-year schedule, meaning your summers are free. This position will work full-time seasonal schedule. The work schedule will be from August- June, during full school days.&nbsp; Applicants should possess at least one year of experience working with youth in an educational or public health setting, and a solid understanding of the effects substance use, including nicotine, has on their development.This position is being hired for the start of the August 2025-2026 school year.&nbsp;Target staff location in Richmond City/Richmond, Henrico, Chesterfield, Highland Springs,&nbsp; and Highland Park areas. &nbsp;Routine travel could be as far north as Spotsylvania County, east as of Williamsburg, VA, and south as of Petersburgh, VA.&nbsp; 1-2 times a year travel to Fredericksburg, VA and potential 1-2 travel to the Metro DC area.DUTIES AND RESPONSBILITIES:&nbsp;<ul><li>Deliver&nbsp;Project CONNECT&nbsp;and approved student assistance curriculums to schools and other agencies when requested. This delivery involves group, individual, classroom and assembly facilitation.&nbsp;</li><li>Market and promote programs to all schools as requested by supervisor.&nbsp;</li><li>Participate in staff meetings and report progress as well as areas of concern.</li><li>Provide consultation, assessment and referral for students identified by the student assistance teams in each individual school when needed.&nbsp;&nbsp;&nbsp;</li><li>Complete all documentation&nbsp;(i.e. KIT entries, reporting etc.)&nbsp;&nbsp;and submit to supervisor.&nbsp;</li><li>Provide technical assistance (i.e. Team Maintenance session’s etc.) to all school SAP teams requesting such.&nbsp;</li><li>Facilitate entrance to treatment programs for students and school districts when needed.&nbsp;</li><li>Provide in-services on alcohol, tobacco and other drugs to faculty or agency staff when requested.&nbsp;</li><li>Provide parent education on alcohol, tobacco and other drugs when requested.&nbsp;</li><li>This job description reflects management’s assignments of essential functions; it does not prescribe or restrict the task that may be assigned.&nbsp;</li></ul>PHYSICAL REQUIRMENTS:<ul><li>The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp;</li><li>Must be able to present to audiences in large and small group settings, which may&nbsp;require&nbsp;long periods of time and be of multiple presentations.&nbsp;</li><li>Must be able to work extended hours and travel as needed.&nbsp;</li><li>Must be able to lift up to 25 pounds.&nbsp;</li></ul>EDUCATION/ EXPERIENCE&nbsp;QUALIFICATIONS:&nbsp;&nbsp;<ul><li>Bachelor’s degree in human service and/or education or related field required.&nbsp;</li><li>A minimum of 1 year working with adolescents preferably in a school-based or public health setting.&nbsp;</li><li>Education related to adolescent development and chemical dependency.&nbsp;</li><li>Completion of the&nbsp;Project CONNECT Facilitator Training, upon hire when deemed appropriate.&nbsp;</li><li>Completion of Caron’s Commonwealth Approved Student Assistance Program training, upon hire when deemed appropriate.&nbsp;</li><li>To complete other trainings as assigned such as Life Skills, and PATHS.&nbsp;</li><li>If in recovery,&nbsp;2&nbsp;years of uninterrupted sobriety preferred.&nbsp;</li></ul>KNOWLEDGE, SKILLS AND ABILITIES:&nbsp;<ul><li>Effective communication skills including interactive public speaking and active listening skills.&nbsp;</li><li>Computer literate and able to work with Microsoft products and its network components.&nbsp;</li><li>Fluid communication skills that foster teamwork and high morale.&nbsp; Further, must be able to promote services in the media such as radio, print and television.&nbsp;</li><li>Must be familiar with and be able to demonstrate knowledge of the principles of various 12-step fellowships, upon hire.&nbsp;</li><li>Knowledge of adolescent development.&nbsp;</li><li>Strong presentation and group facilitation skills.&nbsp;</li><li>Strong knowledge of chemical dependency, and tobacco cessation and the impact of this on school-based services.&nbsp;</li></ul>

Youth Prevention Program Specialist- Richmond

Caron Treatment Centers Job Description&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Caron of Florida, Inc.Position Title:&nbsp;&nbsp; Family Therapist&nbsp;Department:&nbsp; Monarch ProgramReports To:&nbsp; &nbsp; Sr. Clinical Director&nbsp;Purpose:&nbsp;&nbsp;&nbsp;&nbsp; The Family Therapist is a key member of the multidisciplinary treatment team. Patients and family members are treated as members of the family system rather than in isolation.&nbsp; The family therapist coordinates care among family members and involves them in each step of the treatment process.Main Duties &amp; Responsibilities: <ul><li>Conducts individual, group and family therapy in accordance with license requirements, CARF standards and Caron Renaissance Policies.</li><li>Evaluates signs and symptoms of alcohol/ drug abuse and other coexisting conditions.</li><li>Identifies strengths, weaknesses and problem areas in the family system.</li><li>Provides and possesses counseling skills for each individual patient and their families by selecting the counseling theories, apply techniques to assist the patient, group or family in accordance with cultural, gender, lifestyle and age difference. In addition, must be able to interact with the patient, group, and family in an appropriate therapeutic manner.</li><li>Ability to coordinate all services for the patient/family care. Able to recognize the elements of the patient’s crisis, implement an immediate course of action appropriate to the crisis, and utilize all Caron Renaissance’s resources to resolve and treat the patient and family in a timely manner.</li><li>Provides information on alcohol, drugs and other addictions/compulsive behaviors related to bio/psycho/social factors to the patient and family.</li><li>Able to identify needs and problem areas that are beyond the scope of care offered by the Caron Treatment Centers and communicate the referral to all appropriate parties.</li><li>Communicates effectively with patients, family members, referents and co-workers.</li><li>Responds to off hour issues/concerns in a timely and effective manner.</li></ul>Physical Requirements:<ul><li>Must be able to lift up to 20 pounds.</li><li>Must be able to travel by plane and other forms of travel as needed.</li><li>Must be able to work extended hours.</li></ul>Minimum Education / Experience Qualifications:<ul><li>Minimum of a master’s degree in a related field.</li><li>Certified Addictions Professional (CAP) or licensed in Florida. LMFT preferred.</li><li>If in recovery, 2 years of continuous sobriety preferred.</li></ul>Knowledge / Skills / Abilities:<ul><li>An excellent understanding of the emotional and behavioral effects of addiction.</li><li>An excellent understanding of family systems.</li><li>Ability to use clinical software and other software programs.</li><li>Strong organizational and time management skills.</li><li>Excellent verbal and written communication skills.</li><li>Ability to be “on-call” in the event of an emergency.</li></ul>#IND102

40 Caron Treatment Centers Jobs