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Boutique Facilitator, Soho New YorkAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.About the role:We are looking for a Boutique Facilitator, someone passionate about providing the highest standards of service and will be trained to be well-rounded in all activities within the Boutique. They will be crucial to the success of the operations within the Boutique. As a multi-functional, “generalist” support role, the Boutique Facilitator assists the sales associates, and the boutique to maximize client-facing time and will support all areas of the Boutique as needed.What Impact You Can Create at CHANEL:<ul><li>Deliver exceptional customer service based on CHANEL’s service mantra, including welcoming and greeting all clients, including hosting &nbsp;&nbsp;</li><li>Be the ultimate brand ambassador by providing continuous sales and service support </li><li>Support&nbsp;the&nbsp;Operations team in maintaining the incoming and outgoing shipments processes, assisting with inventory cycle counts and daily re-ticketing</li><li>Assisting and supporting Fashion Advisors with packaging&nbsp;&nbsp;</li><li>Support opening and closing of registers and assist with handling cash and deposits&nbsp;&nbsp;</li><li>Effectively conduct administrative responsibilities i.e., answering&nbsp;phone calls&nbsp;to&nbsp;ensure any client issues are resolved in a prompt and professional manner&nbsp;&nbsp;</li></ul>You&nbsp;Are&nbsp;Energized&nbsp;By:<ul><li>Providing the highest standards of service&nbsp;</li><li>Building collaborative partnerships and relationships in a team-focused environment</li><li>Fostering a meaningful client&nbsp;experience&nbsp;centered around inclusion and connection&nbsp;&nbsp;</li><li>Your curiosity to continuously learn and grow</li></ul>What You Will Bring to The Team: <ul><li>Ability to thrive in a team environment and work collaboratively</li><li>Understanding of, and passion for client experience</li><li>Excellent communication skills</li><li>Foreign language skills are preferred but not required</li><li>Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives</li><li>Curiosity and desire to learn and grow professionally within the world of CHANEL</li></ul>Position Logistics:<ul><li>Minimum 1 year of related experience&nbsp;</li><li>Minimum High School Diploma&nbsp;</li><li>Able to lift 15 lbs.&nbsp;&nbsp;</li><li>Must have flexible schedule with the ability to work late nights, weekends, and some holidays</li><li>Heart of House:&nbsp;Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.Compensation:<ul><li>The anticipated hourly rate range for this position is $24.00 through $27.50. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks.</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund</li><li>Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)</li><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days</li><li>401K and other incentives</li><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program</li><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking</li></ul>Additional Information:CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy, and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.</li><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.</li></ul>CHANEL Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.</li><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.</li><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.</li></ul>Fondation CHANEL:<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.&nbsp; Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.&nbsp;&nbsp;&nbsp;</li><li>For more information, please navigate to the Fondation CHANEL website here.</li></ul>Career and Leadership Development:<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.</li></ul>*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.

Chanel

Boutique Facilitator, Soho New York

FRAGRANCE &amp; BEAUTY BOUTIQUE, FRAGRANCE &amp; BEAUTY ADVISORAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.About the role:&nbsp;Be an essential part of our expanding Fragrance &amp; Beauty community at CHANEL – “the ultimate House of Luxury.As a Fragrance &amp; Beauty Advisor, you are the ultimate CHANEL brand ambassador. You lead by example and treat each guest with the upmost respect, ensuring each feels welcome, confident and at ease. You have an emotional intelligence - the ability to develop strong, long-lasting relationships and the intuition to provide consistent and extraordinary experiences for both internal and external clients.What impactyou can create at CHANEL:<ul><li>Successfully provide superior service to every client, every day through the CHANEL service ritual.</li></ul><ul><li>Deepen client relationships and loyalty through personal connection and building trust</li></ul><ul><li>Contributes to build the business by achieving sales targets, using all levels such as product, services, and data capture to loyalize, recruit and retain clients</li></ul><ul><li>Attend seasonal seminars hosted by Education Executives and utilize the Inside Beauty learning application on a daily basis to implement all learnings into your day to day.</li></ul><ul><li>Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa</li></ul><ul><li>Address and successfully resolve client situations according to company philosophy and standards. Partner with the appropriate teams as needed</li></ul><ul><li>Understands the details of upcoming events and involves each client through introduction and demonstration</li></ul><ul><li>Has solid knowledge of the Brand, its heritage and know-how, and shares it with the clients as well as the team</li></ul><ul><li>Knows and understands the business challenges, client needs and the surrounding market.</li></ul><ul><li>Ensures that the work area is clean, tidy, hygienic, and professional at all times; knows and respects Visual Merchandising guidelines</li></ul><ul><li>Have a positive attitude, communicates with the team and the manager on a regular basis and has the sense of ethics and integrity</li></ul><ul><li>Treat others with respect, acknowledges cultural differences, and is willing to learn from those differences</li></ul>You are energized by:<ul><li>Being service oriented, expressing genuine concern for customer's needs</li></ul><ul><li>Being an excellent listener and eager learner</li></ul><ul><li>Flexible: adaptable to scheduling changes, new ideas and direction</li></ul><ul><li>An enthusiastic team player</li></ul><ul><li>Confident and professional, striving for excellence in all you do</li></ul>What you will bring to the team:&nbsp;<ul><li>Ability to thrive in a team environment and work collaboratively</li></ul><ul><li>Understanding of, and passion for client experience</li></ul><ul><li>Excellent communication skills</li></ul><ul><li>Foreign language skills are preferred but not required</li></ul><ul><li>Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives</li></ul><ul><li>Curiosity and desire to learn and grow professionally within the world of CHANEL</li></ul>Position Logistics:<ul><li>Articulate, knowledgeable and passionate about both cosmetics and fragrance</li></ul><ul><li>Artistry skills and direct Brand experience preferred</li></ul><ul><li>Passion for CHANEL Beauty products</li></ul><ul><li>Ability to lift up to 5 lbs. and stand for extended periods of time</li></ul><ul><li>Front of House: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.Compensation:<ul><li>The anticipated base hourly range for this position is $24.30 through $29 hourly. Base hourly is one component of the total compensation for this position. Other forms of variable pay may be offered for this position. Other components may include bonus potential, benefits, and/or perks</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund&nbsp;</li></ul><ul><li>Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)</li></ul><ul><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days&nbsp;</li></ul><ul><li>401Kand other incentives&nbsp;</li></ul><ul><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program</li></ul><ul><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking</li></ul>Additional Information:CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy, and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.&nbsp;</li></ul><ul><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.</li></ul>CHANEL Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.</li></ul><ul><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.</li></ul><ul><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.</li></ul>FondationCHANEL:<ul><li>Since 2011, FondationCHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, FondationCHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years. </li></ul><ul><li>For more information, please navigate to the FondationCHANEL website here.</li></ul>Career and Leadership Development:<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees,developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.</li></ul>*CHANEL benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.

Fragrance & Beauty Advisor - Valley Fair, CA

Assistant Manager, Product – Neiman Marcus King of PrussiaAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.About the role:We are looking for an Assistant Manager who will serve as a brand ambassador and business leader, with a focus on delivering extraordinary experiences for our internal team and clients. They will play a vital role in driving the business of their respective product category(ies), coaching, and managing a team of diverse salespeople, and will work closely with the Boutique Director by imparting critical business knowledge.What impact you can create at CHANEL: <ul><li>Through spending time on the selling floor, coach and always inspire team to deliver an elevated client experience for all clients&nbsp;</li><li>Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork</li><li>Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery</li><li>Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnership with Home Office buying team</li><li>Run product category and lead team with agility and resilience, continuously improving based on key performance indicators and lessons learned</li><li>Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events</li></ul>You are energized by: <ul><li>The history and heritage of The House of CHANEL</li><li>Building collaborative partnerships and relationships&nbsp;&nbsp;</li><li>Fostering a meaningful client&nbsp;experience&nbsp;centered around inclusion and connection&nbsp;&nbsp;</li><li>Being comfortable in the middle of complexity and ambiguity&nbsp;&nbsp;</li><li>Creativity and innovation by testing, learning, and taking new risks&nbsp;</li></ul>What you will bring to the team: <ul><li>Ability to thrive in a team environment and work collaboratively</li><li>Understanding of, and passion for client experience</li><li>Excellent communication skills</li><li>Foreign language skills are preferred but not required</li><li>Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives</li><li>Curiosity and desire to learn and grow professionally within the world of CHANEL</li></ul>Position Logistics:<ul><li>Minimum 3 years of related experience</li><li>Bachelor’s degree (preferred)</li><li>Ability to lift 15 lbs.</li><li>A flexible schedule with the ability to work late nights, weekends, and some holidays</li><li>Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.Compensation:<ul><li>The anticipated base salary range for this position is $69,100 through $105,000. Base salary is one component of the total compensation for this position. Other forms of variable pay may be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund</li><li>Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)</li><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days</li><li>401K and other incentives</li></ul><ul><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program</li><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking</li></ul>Additional Information:CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy, and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.</li><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.</li></ul>CHANEL Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.</li><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.</li><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.</li></ul>Fondation CHANEL:<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.&nbsp; Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.&nbsp;&nbsp;&nbsp;</li><li>For more information, please navigate to the Fondation CHANEL website here.</li></ul>Career and Leadership Development:<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.</li></ul>*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.

Assistant Manager, Product - Neiman Marcus King of Prussia

Senior Manager, Retail Talent Pipeline - West Coast At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.About the Role:Chanel is looking for a Senior Manager of Talent Pipeline to join our Talent Pipeline Team. The Senior Manager will be responsible for the full cycle recruitment for all retail positions within our West Coast Region. &nbsp;This will be achieved in partnership with the Group Director of Talent Pipeline for Retail and through the development of recruiting strategies that match both current and future business needs. This role is a key partner to the Regional Leaders, Human Resource Business Partners (HRBPs) and West Coast Boutique Leadership Teams (BLT) and will be hands on with developing an exceptional internal and external talent pipeline. Our ideal candidate will have a minimum of 7 years of Talent Acquisition experience.What impact you can create at CHANEL:<ul><li>Partner and collaborate with the Group Director of Retail Talent Pipeline, BLT, HRBPs, and Hiring Managers to understand business objectives, role requirements and desired candidate profiles to develop appropriate sourcing strategies</li><li>Develop innovative candidate sourcing strategies through various channels: networking through industry contacts, recruitment technology and internal talent, to build a diverse talent pipeline in West Coast Region</li><li>Lead the upskilling of West Coast Region BLT on recruitment best practices inclusive of sourcing, inclusive interviewing, candidate experience and more</li><li>Provide guidance on the use of Workday and other Talent Acquisition Tools and Technologies</li></ul>You are energized by:<ul><li>Pioneering new recruitment strategies and events for hiring initiatives, such as new store openings, holiday hiring, etc.</li><li>Proactively remaining up to date on recruitment and industry trends through professional networking events, secret shopping, and market visits</li><li>Building and maintaining ongoing relationships with candidates including internals, externals, and employee referrals to foster internal mobility, candidate pipeline and build succession</li><li>Creatively disseminating relevant information through team meetings and learning moments</li></ul>What you will bring to the team:<ul><li>Solid relationship building, follow-up/follow through skills across the retail network and the external candidate pipeline</li><li>Ownership of the interview process and candidate experience, providing consistent feedback and a high touch to candidates and key stakeholders</li><li>Experience using technology and social media platforms, i.e., Microsoft applications, Workday Recruit, LinkedIn/LinkedIn Recruiter</li><li>Ability to work collaboratively cross functionally and influence stakeholders at all levels</li><li>Takes initiative on various occasions i.e. identifying upskilling opportunities, building strong and successful talent plans, proactive networking in challenging markets etc.</li><li>Strong organizational, written, and verbal communication skills</li><li>Comfortable and agile in the middle of ambiguity</li><li>Build powerful connections and partnerships within a team environment with a growth mindset</li><li>Ability to influence and inspire others towards the vision and goals of the organization</li><li>Develop and execute diverse recruitment strategies to ensure talent pipeline is inclusive of all backgrounds, cultures, and experiences</li><li>Effective tracking and measurement of internal tools, job postings and databases and communicating key metrics</li><li>Increased networking and relationship building skills</li></ul>Position Logistics:<ul><li>7 minimum years of recruitment experience (retail recruitment experience preferred)</li><li>Willingness to travel for recruitment purposes and maintain a flexible work schedule</li><li>Fully Remote: Role can be conducted from home office, and will require a min of 2 days per week in boutique/field</li><li>Required location: Los Angelos Greater Area</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.Compensation:The anticipated base salary range for this position is $87,500 through $130,000. Base salary is one component of the total compensation for this position. Other components will include additional compensation, benefits and perks.Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund</li><li>Family and care giving benefits (including parental leave, fertility support, MilkStork, and Care.com Membership)</li><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days</li><li>401K and other incentives</li></ul><ul><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program</li><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking</li></ul>Additional Information:Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.</li><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.</li></ul>Chanel Community<ul><li>CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.</li><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.</li></ul>Sustainability<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.</li><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.</li></ul>Arts and Culture<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.</li></ul>Fondation Chanel:<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.&nbsp; Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.&nbsp;&nbsp;&nbsp;&nbsp;</li><li>For more information, please navigate to the Fondation Chanel website here&nbsp;&nbsp;</li></ul>Career and Leadership Development: <ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.</li></ul>*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.

Senior Manager, Retail Talent Pipeline - West Coast

Specialist, Client Care Team LeadAt Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.About the role: We are seeking a dedicated and motivated Client Care Team Lead to support the growth and success of our Client Care team at our Piscataway, NJ location. In this role, you will partner closely with the Manager, Client Care to ensure seamless daily operations, foster team engagement, and uphold the exceptional service standards CHANEL is known for. This is a unique opportunity to contribute to the future of luxury client interactions while developing your leadership skills in a dynamic environment. Our ideal candidate has at least 2 years of relevant experience, a passion for delivering outstanding customer experiences, and a commitment to inspiring a high-performing team. Join us and help redefine the art of client care!What impact you can create at CHANEL:Luxury Service Standards<ul><li>Uphold and promote the highest standards of luxury service, ensuring all interactions align with the brand’s commitment to excellence.</li><li>Instill a client-centric mindset within the team by coaching them to understand and anticipate the unique needs of luxury clients.</li><li>Identify and implement opportunities to exceed client expectations, enhancing the overall experience through tailored service and innovative solutions.</li></ul>Team Leadership and Development<ul><li>Coaching and develop a team of Client Care Advisors.</li><li>Foster a positive and collaborative team culture, ensuring every interaction reflects the brand’s values and luxury standards.</li><li>Support the execution of training programs focused on proactive communication, attentiveness, and luxury client care.</li><li>Provide regular, constructive feedback to team members to support their professional growth and skill enhancement.</li><li>Propose and coordinate engagement activities to motivate, recognize, and foster a positive work environment the Client Care Advisors.</li></ul>Operational Management<ul><li>Support workforce management, including scheduling, to ensure optimal team coverage and seamless operations across multiple channels (retail and e-commerce).</li><li>Monitor service metrics and team performance, identifying trends and work with the Client Care Manager to ideate solutions to improve client satisfaction.</li><li>Utilize technology and tools to streamline workflows and optimize efficiency.</li><li>Collaborate with with third-party customer care center vendor to ensure seamless service.</li></ul>Quality Assurance and Client Feedback<ul><li>Monitor Voice of Client (VOC) surveys to help identify trends, strengths, and areas for improvement.</li><li>Provide formalized feedback on client interactions using a Quality Assurance (QA) scorecard.</li><li>Partner with the Client Care Manager to develop action plans based on QA and VOC insights to enhance client service delivery.</li></ul>Client Escalation and Problem Resolution<ul><li>Assist in the timely resolution of client concerns</li><li>Client’s direct point of contact for highly escalated issues</li><li>Collaborate with the Client Care Manager and internal departments or boutiques to address complex issues and deliver seamless solutions.</li><li>Raise trends in recurring client concerns and propose process improvements to enhance the client experience.</li></ul>Collaboration and Communication<ul><li>Collaborate with internal teams and external stakeholders to deliver a unified and seamless client experience.</li><li>Engage with boutique locations to gain insights into their unique needs and foster integration between channels.</li><li>Serve as a brand ambassador, consistently embodying the values and standards of the brand in interactions with team members, vendors, and clients.</li></ul>Innovation and Continuous Improvement<ul><li>Foster a culture of adaptability and continuous improvement, encouraging the team to embrace new technologies and processes.</li></ul>Openness to Feedback and Coaching<ul><li>Demonstrate a commitment to personal and professional growth by seeking feedback and embracing coaching opportunities.</li><li>Model continuous learning and a proactive approach to self-improvement, inspiring the same within the team.</li></ul>You are energized by:<ul><li>Thriving in a highly collaborative work environment, fostering strong connections with passionate teammates.</li><li>Navigating complexity and supporting consistent transformation and change within the operational landscape.</li><li>Exercising people leadership skills, with a focus on coaching and development of team members.</li><li>Connecting the dots on problems with a keen eye for details and expert problem perception.</li><li>Demonstrating a passion for personal growth and development.</li><li>Understanding the social media ecosystem and its impact on client care and brand representation.</li><li>Passionate about delivering an outstanding experience to luxury clients, ensuring a commitment to excellence.</li><li>Proven ability in problem-solving, remaining cool under pressure, and navigating challenging situations with resilience.</li></ul>What you will bring to the team:<ul><li>Experience in premium or luxury brands preferred</li><li>Background in Contact Center or Customer Service, bringing experience in understanding and meeting client needs.</li><li>Previous experience mentoring teams through coaching and consistent feedback, fostering professional development and growth.</li><li>Knowledgeable in CRM, and Quality programs, with proficiency in platforms such as Salesforce, Medalia, and Genisys (preferred).</li></ul>Position Logistics:<ul><li>Minimum 2 Years of experience in a related role </li><li>Bachelors Degree (preferred) or relevant experience in a related industry </li><li>The role will transition to a hybrid model in the Piscataway, NJ location after the team has been onboarded and stabilized. </li><li>Ability to travel to local CHANEL points of sale, as needed</li></ul>Compensation:<ul><li>The anticipated base salary range for this position is $61,400 through $95,000. Base salary is one component of the total compensation for this position. Other forms of variable pay may be offered for this position. Other components will include bonus potential, benefits, and/or perks.</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing and a Wellbeing fund</li><li>Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)</li><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days</li><li>401K, pension and other incentives</li><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program</li><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking</li></ul>Flexible Time and Hybrid Work Options:<ul><li>Partially Remote: Role requires a minimum of three days in-person office presence at the designated location/office.</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.Additional Information:Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.</li><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.</li></ul>Chanel Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.</li><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.</li><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.</li></ul>Fondation Chanel:<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.   &nbsp;</li><li>For more information, please navigate to the Fondation Chanel website here&nbsp;&nbsp;</li></ul>Career and Leadership Development: <ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.</li></ul>*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.

Specialist, Client Care Team Lead

Group Director, Fashion After Sales Workshop OperationsAt CHANEL, we focus on creating an inclusive culture that nurtures personal growth and contributes to collective progress. We believe everyone's uniqueness increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.About the Role:CHANEL is looking for a Group Director, Fashion After Sales Workshop Operations to join our Fashion After Sales Team in Piscataway, NJ. You will play a leading role in managing the daily operations of our repair atelier. This role interfaces with our Operations team and is a key partner for our boutiques. Our ideal candidate will have 7 years of experience and a passion for operational efficency team development.What impact you can create at CHANEL:Leadership:<ul><li>Foster a positive working environment that encourages collaboration and drives performance</li></ul><ul><li>Provide clarity and direction around team objectives, ensuring clear expectations and daily productivity goals as well as understanding of current performance</li><li>Facilitate ongoing process improvement through collaboration</li></ul>Team Development:&nbsp;<ul><li>Ensure continuous growth and development of artisan team for both technical and developmental topics (people leadership, presentation)</li></ul><ul><li>Create and drive development plans, oversee annual review process for all team members</li><li>Develop consistent policies to balance business needs and approach to daily operations (time and attendance, non-productive tasks)</li></ul>Performance:<ul><li>Consistently achieve lead time, productivity and QC targets</li><li>Drive results through effective goal setting and communication</li><li>Balance lead time and productivity performance expectations while ensuring quality of repairs</li></ul>Operations and Reporting:&nbsp;<ul><li>Complete regular analysis of performance to drive improved operations and share with key partners</li></ul><ul><li>Manage workshop budget and oversee, in partnership with team leads, administrative tasks related to daily workshop operations such as the procurement of supplies and equipment</li><li>Oversee labor planning, ensure consistent repair volume balanced with team schedule and proactive approach to increased volume</li><li>Proactively manage workshop leadtime. Monitor daily claim volume and age to ensure efficient distribution of work and optimization of repair flow</li></ul>You are energized by:<ul><li>People leadership and development&nbsp;</li><li>Driving and evaluating operational efficiency with an attention to results</li><li>Strong organizational skills and ability to multi-task projects in a dynamic, fast paced environment with shifting priorities</li><li>Relationship focused and strong ability to build collaborative partnerships</li></ul><ul><li>The opportunities that outstanding repairs capability can deliver in strengthening the brands relationship with the customer</li></ul>What you will bring to the team:<ul><li>Ability to thrive in a team environment and work collaboratively&nbsp;</li></ul><ul><li>Understanding of client experience, passion for quality</li></ul><ul><li>Excellent communication skills</li><li>Strong analysis skills, curiosity to understand performance drivers</li><li>Passion for people development</li><li>Strong organizational skills and ability to multi-task projects in a dynamic, fast paced environment with shifting priorities</li><li>Relationship focused and strong ability to build collaborative partnerships</li></ul>Position Logistics:<ul><li>Minimum of 5-7 years of leadership experience, preferably multi level management experience</li><li>Proven leadership skills, with the ability to coach and develop teams across different levels</li></ul><ul><li>Bachelor’s degree (preferred)&nbsp;</li></ul><ul><li>Onsite in Piscataway, NJ</li></ul><ul><li>Proficient in Excel and Powerpoint</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.Compensation:<ul><li>The anticipated base salary range for this position is $134,900 to $150,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing</li><li>Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)</li><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days</li><li>401K and other incentives</li></ul><ul><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program</li><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking</li></ul>Additional Information:Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.</li><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.</li></ul>Chanel Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.</li><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.</li><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.</li></ul>Fondation Chanel:<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.&nbsp; Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.&nbsp;&nbsp;&nbsp;&nbsp;</li><li>For more information, please navigate to the Fondation Chanel website here&nbsp;&nbsp;</li></ul>Career and Leadership Development: <ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.</li></ul>*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.

Group Director, Fashion Aftersales Workshop Operations

Specialist, Inventory PlanningAt Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.About the JobCHANEL is looking for a Specialist, to join our Inventory Planning team in our Fragrance &amp; Beauty (F&amp;B) division in New York. Reporting to the Group Director of Owned Account &amp; Inventory Planning, you will play a role in supporting inventory strategy, replenishment, and stock optimization strategy for our direct-to-consumer (Owned) accounts to meet sales &amp; inventory plans, inventory turn and service level objectives. This role interfaces with multiple functions in our division and is a key partner for our Digital, Retail and Field teams. Our ideal candidate will have a minimum of 3 years of experience and a passion for inventory strategy and optimization.What impact you can create at CHANEL:Our ideal candidate is analytical, and numbers driven, with an ability to multi-task and synthesize data to drive the performance of our Owned business and meet our customer demands. Our ideal candidate will be able to:<ul><li>Support the launch of a new replenishment tool</li><li>Manage multi-faceted and evolving retail distribution network</li><li>Digest and execute on large sets of data supporting a high sales and SKU volume</li><li>Drive stock optimization throughout Chanel retail and leased accounts</li></ul>Key Responsibilities include:1. Replenishment &amp; Inventory Planning<ul><li>Analyze sales trends and inventory levels across 1,200+ SKUs to allocate stock effectively across stores, ensuring proper stock levels and minimizing stockouts.</li><li>Prepare, analyze, and present regular reports on inventory allocation and performance metrics (e.g., BOM/EOM, sell-through, WOS), highlighting key opportunities or risks for decision-making.</li><li>Work closely with Boutique Directors to keep them informed about incoming merchandise and any inventory needs, ensuring stores are prepared for demand fluctuations.</li><li>Partner with the Merchandising Planning team to align sales forecasts with inventory levels, ensuring stock availability is optimized to match expected demand.</li><li>Continuously track stock levels and adjust product allocations based on real-time sales data, seasonality, and demand trends, ensuring an optimal stock-to-sales ratio.</li><li>Update the Replenishment Tool to reflect seasonal demand shifts and market trends, ensuring product allocation is in sync with current needs.</li><li>Oversee weekly replenishment for Owned accounts from the warehouse to various distribution points, including handling ongoing basic and non-sellable inventory categories.</li><li>Assist with stock allocation and replenishment for new store openings and direct-to-consumer channels, analyzing performance data to refine strategies.</li></ul>2. Inventory Optimization Strategies<ul><li>Support the creation of allocation strategies that not only minimize stockouts but also enhance sales, ensuring each location has the right product at the right time.</li><li>Maintain and analyze inventory hierarchy (Top, Medium, and Slow Movers) based on historical sales trends, proposing recommendations for accounts on how to manage each category more effectively.</li><li>Manage inventory execution for new product launches, from pre-launch to post-launch, ensuring proper allocations and tracking performance post-launch for optimization.</li><li>Conduct weekly analysis on replenishment efficiency, sell-through rates, and stock coverage, identifying gaps or risks like low stock coverage or potential sales losses.</li></ul>3. Operational and Analytical Support<ul><li>Support the creation of weekly replenishment files by exporting necessary data for Owned accounts, ensuring data accuracy for replenishment decision-making.</li><li>Conduct weekly reviews of order cuts to ensure stock is rebooked correctly to dedicated accounts, maintaining stock flow and reducing bottlenecks.</li><li>Collaborate with peers across teams (Sales, Digital, Planning and Marketing) to ensure alignment, share best practices, and maximize the efficiency of replenishment and allocation processes.</li><li>Build strong relationships with key stakeholders to ensure alignment on inventory management goals</li><li>Support the Group Director in cross-functional project execution and key meetings, ensuring in-depth business analysis is provided for decision-making</li></ul>You are energized by…<ul><li>Displaying agility by showing flexibility and cultivating a growth mindset through resiliency within a fast-paced environment</li><li>Navigating complexity and being able to work autonomously</li><li>Working with multiple accounts and large sets of data to tell an impactful story through the numbers</li><li>Working cross-functionally and cultivating impactful relationships with key stakeholders to drive the success in our Owned network</li><li>Guiding and developing team members by providing leadership, coaching and development</li></ul>What you will bring to the team...<ul><li>A high comfort level and experience with a high sales volume, large sets of data, a high SKU count with heavy seasonality</li><li>Highly analytical with an aptitude for interpreting and utilizing data to improve and propose strategic impact</li><li>Strategic thinker/tactical executor with the ability to embrace change and foster new opportunities to grow and protect the business</li><li>Must be self-motivated and a self-starter, with a strong attention to detail and systems acumen.</li><li>Fundamental knowledge of the Supply Chain including supply planning, forecasting models, inventory management, manufacturing, and distribution</li><li>Proficiency in Microsoft Excel and Microsoft PowerPoint and have aptitude to learn technical applications quickly.</li><li>Possess strong organizational and time management skills</li><li>Learning agility and ability to creatively problem-solve in a fast-paced environment; ability to balance multiple tasks</li><li>Exceptional interpersonal and communication skills including the ability to communicate effectively with personnel at all levels of the organization.</li></ul>Position Logistics:<ul><li>Minimum 3 years of experience, ideally within an Operations capacity (Inventory Planning, Allocation, Distribution, Supply Chain, etc.)</li><li>Bachelor’s degree required, ideally in a Supply Chain/Merchandising/Planning field</li><li>Strong analytical skills with proficiency in Excel and retail management software.</li><li>Good communication and teamwork abilities.</li><li>Detail-oriented with strong organizational skills.</li><li>Previous experience with Anaplan is a plus</li><li>Hybrid: Role requires a minimum of three days in-person office presence at the designated location/office</li></ul>Compensation:<ul><li>The anticipated base salary range for this position is $61,200 through $95,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.&nbsp;</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (Please select appropriate time off for your role: 2-week August Office Closure OR Wellbeing Days in Retail) and a Wellbeing fund&nbsp;&nbsp;</li><li>Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)&nbsp;</li><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days&nbsp;&nbsp;</li><li>401K and other incentives&nbsp;&nbsp;</li><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program&nbsp;</li><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking&nbsp;</li></ul>Additional Information:Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:&nbsp;Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.&nbsp;&nbsp;</li><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.&nbsp;</li></ul>Chanel Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.&nbsp;</li><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.&nbsp;</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.&nbsp;</li><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.&nbsp;</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.&nbsp;</li></ul>Fondation Chanel:&nbsp;<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.    &nbsp;</li><li>For more information, please navigate to the Fondation Chanel website here  &nbsp;</li></ul>Career and Leadership Development:&nbsp;<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.&nbsp;</li></ul>*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.

Specialist, Inventory Planning

Head of CX (Client Experience)At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.About the role:CHANEL is hiring the Head of CX (Client Experience) for their US Digital and CX team based in New York City.&nbsp; We are looking for a transformative leader for our newly established CX pillar, responsible for overseeing CEM, client journeys, personalization, and performance marketing teams. This strategic role is pivotal in shaping and driving meaningful, personalized client experiences across all omni-channel touchpoints. The ideal candidate will bring at least 20 years of experience in hands-on CRM, client journey mapping, and digital marketing roles, with a proven track record of leadership and innovation.Reporting directly to the Chief Digital &amp; CX Officer, the Head of CX will lead the development and implementation of data-driven strategies that enhance client loyalty, retention, and engagement. This role will collaborate closely with Divisional leadership, Tech, Brand Communications and other key stakeholders to ensure the seamless integration of CX initiatives supporting divisional objectives.Leveraging deep expertise in client journeys and CRM, the Head of CX will orchestrate personalized touchpoints and connected experiences, ensuring the right message reaches the right audience at the right time. By using innovative technologies and actionable data insights, this role will identify opportunities to elevate the omni client journey and oversee the implementation of creative solutions.This position demands a visionary leader capable of fostering collaboration across teams, driving measurable business results, and setting a new standard for personalized communication and client experience excellence.What impact you can create at CHANEL:Connected Client Experiences<ul><li>Develop and lead a transformative client experience strategy that establishes a new organizational capability, integrating in-depth client insights with data-driven, documented, end-to-end client journeys. Identify opportunities for optimization and bring innovative solutions to align touchpoints with client expectations, divisional goals, and brand standards.</li></ul><ul><li>Oversee the development and execution of a cutting-edge automated CRM strategy that leverages analytics, predictive modeling, and emerging technologies to enhance brand loyalty, engagement, and retention. Drive personalized campaigns and lifecycle journeysusing various client touchpoints ensuring seamless coordination of marketing calendars, segmentation strategies, and client preferences.</li></ul><ul><li>Oversee AI-driven personalization and UX research strategies that enhance client engagement through tailored experiences, while collaborating with Artistic Direction to maintain alignment with brand aesthetics and elevate user satisfaction.</li></ul><ul><li>Drive innovative performance and growth marketing strategies by leading the teams in areas like affiliate marketing andsearch, whilebringing in solutions for traffic diversification. Ensure alignment with the POE ecosystem and collaborate with Brand Communications to optimize media strategies, reduce acquisition costs, and capitalize on opportunities for channel innovation and optimization.</li></ul><ul><li>Establish and monitor advanced KPIs using innovative methodologies to identify actionable insights, areas for improvement, and opportunities for innovation, ensuring continuous enhancement of the client experience.</li></ul><ul><li>Work closely with the divisions to lead the development of an omnichannel loyalty strategy, incorporating seamless mechanisms for online and in-store client engagement. Oversee execution to deepen client relationships, reinforce brand loyalty, and deliver measurable business impact.</li></ul>​Team Development &amp; Leadership:&nbsp;<ul><li>Foster aculture of collaboration, accountability, and innovation by empowering the team to think boldly, embrace challenges, and drive meaningful change.&nbsp;</li></ul><ul><li>Inspire and mentor team members through personalized coaching, fostering growth, and enabling them to excel in their roles, building a high-performing, future-ready team.&nbsp;</li></ul><ul><li>Champion the development of organizational capabilities, elevating CX expertise through advanced data-driven strategies, client journey mapping, and CRM innovation.&nbsp;</li></ul><ul><li>Demonstrate exceptional partnership skills, collaborating seamlessly with cross-functional teams, divisional leadership, and key stakeholders to align priorities and achieve shared goals.&nbsp;</li></ul><ul><li>Lead transformative change across the organization, influencing cross-functional teams and stakeholders to adopt innovative practices and align with a forward-thinking vision.</li></ul>You are energized by:<ul><li>Delivering excellence in a highly collaborative and dynamic work environment&nbsp;</li><li>Navigating complexity and driving consistent transformation and change &nbsp;</li></ul><ul><li>Curiosity and high learning agility</li></ul><ul><li>Collaborating with passionate teammates  &nbsp;</li></ul><ul><li>People leadership, coaching and development </li></ul>What you will bring to the team:<ul><li>Minimum of 20 years' experience, with a minimum of 15 years in hands-on CRM, digital marketing, client experience, with demonstrated progression in responsibility and oversight. At least 10 years should be in a leadership capacity, managing teams effectively.</li></ul><ul><li>Advanced proficiency in data-driven decision making, journey mapping, and client lifecycle optimization</li></ul><ul><li>Exceptional verbal and written communication and presentation skills, with a keen eye for detail and storytelling</li></ul><ul><li>Strong financial, analytical, organizational, and analysis skills with an expert level mastery of Excel and PowerPoint</li></ul><ul><li>You are a seasoned and respected leader with extensive experience driving and developing a newly formed team, coaching high-caliber talent, and fostering a culture of creativity, collaboration, excellence whilst driving results</li></ul><ul><li>Strong enthusiasm for digital eCommerce, Personalization,and Client Experience and a keen interest and proven results contributing to the luxury retail sector, demonstrating an understanding of its unique challenges and opportunities</li></ul><ul><li>Strategic thinking and the ability to exercise strong analytical skills to translate insights into actionable plans&nbsp;</li></ul><ul><li>You are a leader with a strongly informed point of view, who is diplomatic, yet persuasive and who can support and evolve initiatives in a highly competitive and constantly evolving landscape</li></ul><ul><li>Exceptional presentation skills with the ability to articulate complex security concepts to senior leadership and business stakeholders, driving informed decision-making</li></ul><ul><li>You have a deep passion for fashion, beauty, and luxury lifestyle trends, with a strong affinity for our brand’s values and aesthetic</li></ul>Position Logistics: <ul><li>The position is based in New York City, with a hybrid work model requiring three days on-site at the CHANEL corporate office</li></ul><ul><li>Minimum of 20 years’ experienceand deep understanding of digital marketing, CRM, ecommerce, performance marketing, digital analytics ideally within luxury and/or best in class brands</li></ul><ul><li>Bachelor's degree in business, digital marketing or a related field, MBA preferred</li></ul><ul><li>Excellent verbal and written communication skills, with a keen eye for detail and storytelling</li></ul><ul><li>Exceptionalleadership, vision and strategy around emerging trends in consumer behavior</li></ul><ul><li>Some travel may be required</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.Compensation:<ul><li>The anticipated base salary range for this position is $248,600 - $330,000. &nbsp;Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.&nbsp;</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund&nbsp;&nbsp;</li><li>Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)&nbsp;</li><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days&nbsp;&nbsp;</li><li>401K and other incentives&nbsp;&nbsp;</li><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program&nbsp;</li><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking&nbsp;</li></ul>Additional Information:Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:&nbsp;Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.&nbsp;&nbsp;</li><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.&nbsp;</li></ul>Chanel Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.&nbsp;</li><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.&nbsp;</li></ul>​Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.&nbsp;</li><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.&nbsp;</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.&nbsp;</li></ul>Fondation Chanel:&nbsp;<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.    &nbsp;</li><li>For more information, please navigate to the Fondation Chanel website here</li></ul>Career and Leadership Development:&nbsp;<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees,developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.&nbsp;</li></ul>*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.

Head of CX (Client Experience)

Inventory SpecialistAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.About the role:We are looking for an Inventory Specialist, who is responsible for ensuring the flow of goods in and out of the boutique is handled in an effective and optimized manner. They will play a vital role in enabling a seamless client experience. The Inventory Specialist will work alongside a diverse and dynamic team and will report to the Inventory Supervisor and Operations Manager.What impact you can create at CHANEL: <ul><li>Uphold operational standards and processes to deliver the ultimate CHANEL experience to the client</li><li>Process received stock and record into system</li><li>Organize and maintain stock in line with CHANEL expectations</li><li>Prepare and ship outbound shipments according to brand standards</li><li>With direction of Inventory Supervisor and Ops Lead, execute the stock cycle count program and annual physical inventory</li><li>Build positive team relationships throughout the boutique to inspire trust and teamwork</li></ul>You are energized by: <ul><li>The history and heritage of The House of CHANEL</li><li>Demonstrating your organizational skills and maintaining attention to detail</li><li>Being truly service minded</li><li>Providing the highest standards of service&nbsp;</li><li>Working in a highly&nbsp;collaborative&nbsp;team environment&nbsp;&nbsp;</li><li>Building collaborative partnerships and relationships by being trustworthy and honest &nbsp;</li><li>Your curiosity to continuously learn and grow</li></ul>What you will bring to the team: <ul><li>Ability to thrive in a team environment and work collaboratively</li><li>Understanding of, and passion for client experience</li><li>Excellent communication skills</li><li>Foreign language skills are preferred but not required</li><li>Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives</li><li>Curiosity and desire to learn and grow professionally within the world of CHANEL</li></ul>Position Logistics:<ul><li>Minimum 1 year of related experience</li><li>Minimum High School Diploma</li><li>Ability to move heavy items - may include overhead lifting, pulling, and pushing of items up to 25 lbs.</li><li>A flexible schedule with the ability to work late nights, weekends, and some holidays</li><li>Heart of House:&nbsp;Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.What skills you will learn:<ul><li>Exposure to multiple boutique business functions and categories</li><li>Growth in additional business and functional areas of the retail business</li><li>Opportunity to collaborate and succeed as a team with colleagues and cross-functionally</li><li>Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules</li></ul>Compensation:<ul><li>The anticipated base salary range for this position is $50,500 through $58,200. Base salary is one component of the total compensation for this position. Other forms of variable pay may be offered for this position. Other components may include bonus potential, benefits, and/or perks.</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund</li><li>Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)</li><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days</li><li>401K and other incentives</li></ul><ul><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program</li><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking</li></ul>Additional Information:CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy, and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.</li><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.</li></ul>CHANEL Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.</li><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.</li><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.</li></ul>Fondation CHANEL:<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.&nbsp; Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.&nbsp;&nbsp;&nbsp;</li><li>For more information, please navigate to the Fondation CHANEL website here.</li></ul>Career and Leadership Development:<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.</li></ul>*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.

Inventory Specialist

Assistant Manager, Product, South Coast PlazaAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.About the role:We are looking for an Assistant Manager who will serve as a brand ambassador and business leader, with a focus on delivering extraordinary experiences for our internal team and clients. They will play a vital role in driving the business of their respective product category(ies), coaching, and managing a team of diverse salespeople, and will work closely with the Boutique Director by imparting critical business knowledge.&nbsp; The Assistant Manager will be responsible for fully owning and driving the business within one of the following categories:<ul><li>Handbags and Small Leather Goods Category&nbsp;</li></ul><ul><li>RTW Category&nbsp;</li></ul><ul><li>Costume Jewelry and Other Accessories&nbsp;</li></ul>What impact you can create at CHANEL:&nbsp;<ul><li>Through spending time on the selling floor, coach and always inspire team to deliver an elevated client experience for all clients&nbsp;&nbsp;&nbsp;</li></ul><ul><li>Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork&nbsp;&nbsp;</li></ul><ul><li>Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery&nbsp;&nbsp;</li></ul><ul><li>Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnership with Home Office buying team&nbsp;&nbsp;</li></ul><ul><li>Run product category and lead team with agility and resilience, continuously improving based on key performance indicators and lessons learned&nbsp;</li></ul><ul><li>Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events&nbsp;</li></ul>You are energized by:&nbsp;<ul><li>The history and heritage of The House of CHANEL&nbsp;</li></ul><ul><li>Building collaborative partnerships and relationships  &nbsp;</li></ul><ul><li>Fostering a meaningful client experience centered around inclusion and connection  &nbsp;</li></ul><ul><li>Being comfortable in the middle of complexity and ambiguity  &nbsp;</li></ul><ul><li>Creativity and innovation by testing, learning, and taking new risks &nbsp;</li></ul>What you will bring to the team:&nbsp;<ul><li>Ability to thrive in a team environment and work collaboratively&nbsp;</li></ul><ul><li>Understanding of, and passion for client experience&nbsp;</li></ul><ul><li>Excellent communication skills&nbsp;</li></ul><ul><li>Foreign language skills are preferred but not required&nbsp;</li></ul><ul><li>Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives&nbsp;</li></ul><ul><li>Curiosity and desire to learn and grow professionally within the world of CHANEL</li></ul>Position Logistics:<ul><li>Minimum 3 years of related experience&nbsp;</li></ul><ul><li>Bachelor’s degree (preferred)&nbsp;&nbsp;</li></ul><ul><li>Ability to lift 15 lbs.&nbsp;&nbsp;</li></ul><ul><li>A flexible schedule with the ability to work late nights, weekends, and some holidays&nbsp;</li></ul><ul><li>Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results&nbsp;</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.What skills you will learn:&nbsp;(This is best leveraged for internal job posting to best attract internal talents)&nbsp;<ul><li>Exposure to multiple boutique business functions and categories&nbsp;</li></ul><ul><li>Growth in additional business and functional areas of the retail business&nbsp;&nbsp;</li></ul><ul><li>Opportunity to collaborate and succeed as a team with colleagues and cross-functionally&nbsp;</li></ul><ul><li>Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules&nbsp;&nbsp;</li></ul>Compensation:<ul><li>The anticipated base salary range for this position is $70,100 through $80,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.&nbsp;</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund&nbsp;&nbsp;</li></ul><ul><li>Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)&nbsp;</li></ul><ul><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days&nbsp;&nbsp;</li></ul><ul><li>401K and other incentives&nbsp;&nbsp;</li></ul><ul><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program&nbsp;</li></ul><ul><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking&nbsp;&nbsp;</li></ul>Additional Information:&nbsp;CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:&nbsp;Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy, and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.&nbsp;&nbsp;</li></ul><ul><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.&nbsp;</li></ul>CHANEL Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.&nbsp;</li></ul><ul><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.&nbsp;</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.&nbsp;</li></ul><ul><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.&nbsp;</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.&nbsp;</li></ul>Fondation CHANEL:<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.   &nbsp;</li></ul><ul><li>For more information, please navigate to the Fondation CHANEL website here.&nbsp;</li></ul>Career and Leadership Development:<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.&nbsp;</li></ul>*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.

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