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About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:Sr. Director, Clinical SolutionsESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.Location: Remote within US ONLYTravel Requirements: &lt;25% or quarterlyThe Senior Director of Clinical Solutions focuses primarily on quality assurance, process improvement and client health and satisfaction. Ensure production and quality metrics are met for all clients, while ensuring positive staff morale and development.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The ideal candidate would be a manager or Director with strong client engagement and relationship management skills, including experience in communication, presentations, and reporting. Ideal background includes exposure to hospital revenue cycle denials, preferably in a leadership role overseeing a denial management team. Operational oversight with a client-facing focus is essential. The role is suited for someone looking to grow, with broad exposure to relevant functions even if not all were direct responsibilities.<ul><li>Work closely with AVP to meet client expectations.</li><li>Partner with Managers &amp; Supervisors to ensure that Team Member engagement, performance and development are top priority.</li><li>Partner with Managers &amp; Supervisors to create and document best policies and guidelines for effective performance.</li><li>&nbsp;Partner with AVP on client engagement tasks, which include creating and presenting reporting packages.</li><li>Ensure production, quality and effective scores are accurately captured, tracked, and feedback is provided to Team Members in a clear and timely manner.</li><li>Oversee that team special projects are executed in a timely and effective manner to ensure quality for client health.</li><li>Guide and develop Supervisors in all aspects of Team Member performance management including developing effective action plans, addressing performance challenges in a positive and supportive manner.</li><li>Calibrate audit process to ensure quality check is maintained.</li><li>Communicate with management on team member performance/improvement opportunities.</li><li>Work closely with leadership to ensure best training practices are executed.</li><li>Other duties as assigned.</li></ul>MINIMUM QUALIFICATIONS &amp; REQUIREMENTS:<ul><li>HS Diploma or equivalent, 4-year degree preferred</li><li>At least five years of relevant work experience, including direct people management</li><li>Strong knowledge of the Revenue Cycle Management industry preferred</li><li>Experience managing a remote hourly workforce preferred</li><li>Basic Outlook, Word and Power Point skills (ability to create emails, schedule meetings and prepare documents and presentations)</li><li>Intermediate Excel skills (knowledge of functions such as vlookup, sumif, countif, pivot tables, basic formulas)</li><li>Must possess excellent organizational, problem solving, critical thinking, conflict resolution and management skills</li><li>Ability to work both independently and with a team</li><li>Ability to actively listen and effectively express ideas verbally and in writing</li><li>Ability to plan, organize and distribute work assignments</li><li>Ability to train, mentor, lead, motivate and develop team members</li></ul>ESSENTIAL DUTIES AND RESPONSIBILITIES:Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. A Senior Director of Clinical Denials may perform all or most of the primary duties listed belowPHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

CorroHealth

Sr Director, Clinical Solutions

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:CorroHealth company, is an innovative, rapidly growing physician-led organization that helps hospitals improve financial performance by benchmarking hospital performance by payer and functional area, identifying sources of lost revenue or risk, creating and implementing operational solutions to address the issues uncovered, and monitoring ongoing results. The company has a vibrant culture that strives to promote a positive work-life balance while allowing professionals to utilize their skills in an environment that positively impacts healthcare.&nbsp;ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.​We are seeking a full-time Client Analyst to join the Strategic Advisement department. The Client Analyst will work with large healthcare data sets to produce strategic analytics reports that are distributed to clients. This role will assist Strategic Advisors in developing solutions to address client needs. The Client Analyst will assist in market research, provide insight into market trends, and provide meaningful insights into the diagnosis of the client’s problems. This role is central to key functions fundamental to our core offering, and this individual will be immersed in critical, customer-facing operations with an opportunity to take on more responsibilities over time.<ul><li>Provide support to the existing Strategic Advisor team and/or other internal business groups</li><li>Operate, enhance and test complex Excel models for Corro's clients</li><li>Test complex models to verify results with client data</li><li>Test client production reports and identify any trends or noteworthy issues</li><li>Prepare deliverables for client presentations</li><li>Investigate data anomalies identified in the preparation of client analyses and work with the Database Development or Advisory team to address</li><li>Work in complex Excel formulas and maintain the structure of workbooks</li><li>Work with the Database Development team to implement technical enhancements to improve the performance of or accommodate new requirements to the productized models</li><li>Work with SQL Database developers on database logic that corresponds to Excel operational models</li><li>Assist in the creation of ad hoc analysis and models to answer specific client needs</li></ul>Do you have what it takes?<ul><li>Bachelor’s Degree - Required&nbsp;</li><li>2-4 years hospital/payer claims data analysis (hospital claims, etc.), including testing and verification of accuracy - Required&nbsp;</li><li>Strong math and analytical skills - Required&nbsp;</li><li>Hospital Revenue Cycle, Managed Care experience and understanding, a plus&nbsp;</li><li>Demonstrates high proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) applications&nbsp;</li><li>Self-starter who can work independently and in a team environment&nbsp;</li><li>Detail oriented and able to handle multiple tasks simultaneously&nbsp;</li><li>Excellent time management and problem-solving skills&nbsp;</li><li>Team-oriented with strong interpersonal and communication skills&nbsp;&nbsp;</li></ul>PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Client Analyst

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:The Managed Care Analyst assists with the development and implementation of Contract Management projects, including contract maintenance for clients, analysis of data and contractual terms, and analytical projects needed by clients and internal staff.ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.Essential Functions:<ul><li>Program managed care, Medicaid and Medicare based rates and contracts into pricing system to ensure accurate pricing of claims for several client hospital systems&nbsp;</li><li>Build and update quarterly/annual rate-based calculators for Medicare and Medicare-based managed care contracts</li><li>Maintain database of contracts and rate/fee schedules for multiple clients with attention to updates and revisions as needed</li><li>Maintain and troubleshoot the pricing and allowancing system for client sites to ensure proper allowance of claims on a daily basis.</li><li>Create analytical models and initiate contractual updating/administration projects as requested by upper management in response to client needs.</li></ul>Qualifications and Requirements:<ul><li>Knowledge of Excel (intermediate), some comfort level with pricing programming</li><li>Working knowledge of medical coding terms (DRG, CPT/HCPCS, revenue codes)</li><li>Knowledge of NJ Medicaid and CMS/Medicare preferred</li></ul>Physical Requirements and Demands: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described.Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, incumbents are subject to sitting for prolonged periods. Infrequently, incumbent must be able to lift and move material weighing up to 20 lbs. Incumbent may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.A job description is only intended as a guideline and is only part of the employee’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriatePHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Managed Care Analyst/Contract Analyst

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.FUNCTION: Responsible for managing all aspects of the business relationship with the client for the Revenue Cycle Outsourcing business including financial performance/outcomes and customer satisfaction. This also includes matrix management and driving accountability of both global and domestic teams performing production functions which encompass 3rd party Claims Operations, insurance verification and coding. Oversee performance and contract compliance for all aspects of the contractual relationship. Facilitate problem resolution and work with teams to design process efficiencies that deliver the expected results with both the client and as well as the Company.SCOPEResponsible for the client relationship and day-to-day management of the contractual deliverables. Includes organization and development of account specific performance objectives and processes in partnership with the Operational delivery teams; management of company and 3rd party resources to achieve account specific performance objectives in accordance with client contracts and budgeted gross margin parameters; add-on or renewal sales support.<ul><li>Strategic oversight for multiple operational teams responsible for the revenue cycle delivery to the client</li><li>Establish strategic initiatives to ensure client metrics are met.</li><li>Interacts with clients regarding the management of their accounts.</li><li>Direct activities of a broad functional area with responsibility for participation of workforce planning and implementing process improvement</li><li>Regular interaction with executive management.&nbsp;</li><li>Interactions normally involve matters between functional areas, other company divisions or units, or customers and the company.&nbsp;</li><li>Other duties as required to facilitate client contract compliance and P&amp;L success</li></ul>EDUCATION/TRAININGUndergraduate degree in related fieldKNOWLEDGE/SKILLSMinimum Requirements 5+years of revenue cycle operations and systems experienceCritical Skills5+ years of operational experience including 3+ years managerial experience&nbsp;5+ years experience managing global A/R resources/relationshipsThorough knowledge of Operations Management and lifecycle of a patient and their claim in the revenue cycle (patient access, coding, back end claim adjudication/resolution and patient/insurance follow up).Strong communication/problem solving, strong process and policy documentation skills.Able to motivate others and work under pressureExcellent organizational skills, including communication skills both written and verbalAnalytical skillsProcess orientation (six sigma training a plus)Experience with EMRs (EPIC preferred) PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Client Engagement Manager

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:The Chargemaster Specialist conducts a detailed review of hospital and clinic chargemaster line items to validate or recommend appropriate assignment of CPT/HCPCS, revenue code, and related billing or compliance concerns. Provides and communicates accurate CDM coding recommendations.ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.Essential Functions:Note: The essential duties and primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. The Specialist may perform all or most of the primary accountabilities listed below. Specific tasks, responsibilities or competencies may be documented in the Specialist performance objectives as outlined by the incumbent’s immediate supervisor or manager.<ul><li>High School diploma or equivalent</li><li>5 years working in a position that manages the chargemaster in a facility environment, or similar education and experience</li><li>Coding credentials preferred</li><li>Strong written and verbal communication skills</li><li>Strong knowledge of billing, compliance, and clinical service lines</li><li>Detail-oriented with the ability to manage multiple projects in a fast-paced, results-oriented environment</li><li>Ability to actively collaborate with cross-functional teams</li><li>Exceptional customer service and follow-up skills</li></ul>Knowledge, Skills &amp; Abilities:<ul><li>Identifies invalid or inaccurate HCPCS, CPT®, Revenue Codes, pharmacy unit multipliers, and any other inconsistencies within the client chargemaster for facility services, clinics, swing beds, and professional fees</li><li>Reviews facility supply items to evaluate billable characteristics and appropriate HCPCS codes</li><li>Assists in evaluating appropriate professional fee assignment of Evaluation and Management codes</li><li>Ability to handle stressful situations and work within tight deadlines</li><li>Ability to multitask in a fast-paced environment</li><li>Ability to research, understand, analyze and make recommendations concerning healthcare services</li><li>Displays initiative and works independently with minimal supervision</li><li>Demonstrates a consistent professional demeanor</li><li>Tracks client projects and tasks</li></ul>Physical Requirements and Demands: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described.Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, incumbents are subject to sitting for prolonged periods. Infrequently, incumbent must be able to lift and move material weighing up to 20 lbs. Incumbent may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.A job description is only intended as a guideline and is only part of the employee’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Chargemaster Specialist, Price Transparency

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:Coding Specialists are an important part of the Team at CorroHealth. The Coding Team Member will provide CPT, HCPCS and ICD-10-CM coding a minimum of 1-4 specialties. Will be Coding Professional Fee. Specialties include Podiatry, Ortho, General Surgery, Primary CareESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.<ul><li>Team Member must be able to work from home and be independent in their coding skills.</li><li>Provide various components of coding services to support our clients.</li><li>Calculate ProFee and/or Facility E/M levels by using an algorithm created by our company</li><li>Recognize critical care cases by patient acuity.</li><li>Apply ICD-10-CM diagnosis codes to the highest level of specificity available.</li><li>Accurately apply diagnosis and procedure codes utilizing ICD-10-CM, CPT®, and HCPCS</li><li>Interpret coding guidelines for accurate code assignment</li><li>Identify the importance of documentation on code assignment and the subsequent reimbursement impact.</li><li>Align conduct with AHIMA's Standards of Ethical Coding and the Company’s Code of Ethics and Business Conduct and support the Company’s Ethics and Compliance Program.</li><li>Comply with all internal policies and procedures.</li><li>Actively participate in Company provided training and education.</li><li>All Coders must maintain at least one credential through either AAPC or AHIMA.</li><li>Ensure individual compliance with all privacy and security rules and regulations and commit to the protection of all Company confidential information, including but not limited to, Personal Health Information</li></ul>MINIMUM QUALIFICATIONS &amp; REQUIREMENTS:<ul><li>All coders MUST be certified through either the AAPC (CPC or COC) or AHIMA (CCS or CCS-P). Apprecticeship designations not accepted</li><li>Must have at least a minimum of 2 years of on the job experience.</li><li>Regular, predictable, and punctual attendance is required.</li><li>Must have working knowledge and experience with systems such as EMR, Billing, etc</li><li>Must have a phone, reliable internet connection and current coding materials such as CPT and ICD-10-CM coding references.</li><li>Will be required to maintain an ongoing productivity level and accuracy rate of 95% or higher</li><li>Will be required to maintain a quality score of 95% or higher</li><li>Must be proficient in Microsoft programs like Excel and Outlook. Examples include:</li><li>Excel you should be able to open and add to a spreadsheet, perform basic formulas like adding or multiplying.</li><li>Outlooks you should be able to manage emails and schedule and attend meetings.</li><li>Ability to communicate effectively and professionally both verbally and written.</li><li>Ability to coordinate, analyze, observe, make decisions, and meet deadlines</li><li>May be required to perform other duties as assigned by Leadership Team Member.</li></ul>PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Profee Coding Specialist

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:The Clinical Documentation Improvement (CDI) Manager is responsible for overseeing a team of CDI Specialists and will ensure accurate, complete, and compliant documentation that aligns with company and client requirements. The CDI Manager leads and mentors the CDI team, collaborates with physicians, coders, and other departments, uses data and creates reports to drive performance improvements. Strong leadership, clinical knowledge, and understanding of coding and documentation standards are essential for success in this role.ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.<ul><li>Effectively communicates with Director, other Managers, Leads and Team Members on schedule needs and assignments</li><li>Facilitates initial onboarding process of all concurrent review CDIS to ensure proper understanding of overall workflow process, expectations, and established access</li><li>Reviews the productivity report weekly with each Project Lead; responsible for discussing the CDI’s productivity, monitoring and developing remediation plans for CDIS with Director as needed</li><li>Reviews timecards weekly</li><li>Notifies Director of errors found, specifically trending by CDIS/Auditor, concerns reported by Project Leads</li><li>Report project status updates to Director&nbsp;weekly and additionally as needed</li><li>Participates in report writing, education development and/or delivery</li><li>Assists in new hire orientation</li><li>Collaborates with CDI Director on Education topics</li><li>Monitors for maintenance of Share Point folders for all staffing projects, discussing needs with Project Leads</li><li>Rounds with each CDI Project lead weekly for updates and needs of individual projects</li><li>May have billable time per month</li><li>Interacts with clients in a professional manner, that at all times exhibits excellent relationship, work performance and communication skill so as to support the company and its business interests</li><li>Provide schedule of planned work activities, events and sites and any changes to same, to Management and appropriate coworkers</li><li>Maintenance of professional credentials and knowledge of coding, reimbursement and compliance issues through continuing education</li><li>Periodic travel as required</li><li>Performs other duties as assigned</li></ul>Desired Minimum Qualifications<ul><li>Recognized credential from ACDIS (CCDS) or AHIMA (CDIP).</li><li>Leadership and client engagement experience</li><li>Experience with telecommuting and electronic medical record systems required.</li><li>Current license as a registered nurse (RN)</li><li>BSN or MSN preferred</li><li>Possess sound judgment and strong analytical skills.</li><li>Proficient computer skills, specifically Microsoft Office products.</li><li>Proficient skills utilizing a management system.</li><li>Strong team player with ability to train and mentor others.</li><li>Ability to work with multiple and diverse clients and projects.</li><li>Ability to work with minimal supervision.</li><li>Ability to maintain and access multiple files.</li><li>Assure that work product is completed with high levels of accuracy and attention to detail.</li><li>Possess extensive knowledge of medical and health care policies and processes.</li></ul>PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Manager, CDI

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.<h4>The AR Clerical Assistant will be responsible for handling a multiplicity of tasks to ensure that business and contractual needs are met by providing administrative support to management and fellow team members (Patient Communications Representatives) for the self-pay operations side of the client services department.</h4><h4>This individual must be computer proficient, have the ability to multitask/navigate between multiple computer systems including EHR software; must have a working knowledge of Microsoft Office products, specifically Microsoft Excel. They must also display the knowledge of basic medical terminology and demonstrate the understanding of HIPAA regulations, patient privacy and confidentiality rules.</h4><h4>Duties include but are not limited to:</h4><ul><li><h4>Working assignments from various queues/databases</h4></li><li><h4>Managing patient correspondence requests - generate, print and mail statements, financial assistance applications and payment receipts</h4></li><li><h4>Operating office machines: i.e. laptop/computer, photocopiers/printers, scanners, fax machines and voicemail systems</h4></li><li><h4>Completing adjustments, moving credit balances, request refunds when applicable</h4></li><li><h4>Conducting Skip trace efforts – research/gathering information from online databases to locate individuals for demographic updates, deceased records, etc. for medical billing purposes.</h4></li></ul><h4>The position is full time in office at our Hendersonville, TN location.</h4><h4>Office hours are 7am to 4pm CST Monday - Friday.</h4>PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

AR Clerical Assistant - Onsite Hendersonville, TN

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:The Product Owner is a member of the CorroHealth development team and possesses a deep knowledge of the service domains that are supported by technology. Using CorroHealth processes for software development, they must effectively communicate QA testing, client acceptance of feature enhancements, and bug resolutions. This position requires participation in market and client-events to ensure the software development is market – driven and product development objectives are aligned to achieve CorroHealth business objectives.ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.The Product Owner will play a pivotal role in driving the success of CorroHealth's revenue cycle management solutions. This position requires a strong understanding of healthcare operations, particularly revenue cycle management processes. The ideal candidate will be responsible for gathering, analyzing, and prioritizing product requirements, collaborating with cross-functional teams to deliver innovative solutions, and ensuring customer satisfaction.PRINCIPAL DUTIES AND RESPONSIBILITIES:Product Vision:<ul><li>Develop and articulate a compelling product vision for RCM solutions that aligns with the overall business strategy.</li></ul>Product Backlog Management:<ul><li>Create, maintain, and prioritize a well-defined product backlog, ensuring a clear roadmap for the development team.</li><li>Collaborate with cross-functional teams, including engineering, data science, and clinical operations, to define and refine product requirements.</li></ul>User Story Writing:<ul><li>Collaborate with stakeholders to identify user needs and write clear, concise, and testable user stories.</li><li>Prioritize user stories based on business value and technical feasibility.</li><li>Refine and update user stories as needed throughout the development process.</li></ul>Agile Methodology:<ul><li>Champion Agile methodologies (Scrum) to drive efficient and iterative development processes.</li><li>Facilitate sprint planning, daily stand-ups, and review meetings to ensure transparency and accountability.</li></ul>Stakeholder Management:<ul><li>Build strong relationships with key stakeholders, including clinical staff, finance teams, and executive leadership.</li><li>Effectively communicate product vision, progress, and challenges to diverse audiences.</li></ul>Data-Driven Decision Making:<ul><li>Utilize data analytics to measure product performance, identify trends, and inform strategic decisions.</li></ul>MINIMUM QUALIFICATIONS AND REQUIREMENTS: <ul><li>Bachelor’s degree in related field</li><li>Strong written, verbal, and interpersonal communications skills.</li><li>5+ years of product management.</li><li>Proven experience as a Product Owner in a healthcare or technology company.</li><li>Deep understanding of revenue cycle management processes and challenges.</li><li>MUST had CDI or RCM/healthcare experience</li><li>Experience working with agile development methodologies.</li><li>Excellent communication and interpersonal skills.</li><li>Strong analytical and problem-solving abilities.</li></ul>TRAVEL:Required: 5%PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Product Owner

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:Corro Clinical, a division of CorroHealth, is an innovative, rapidly growing physician-led organization that helps hospitals improve financial performance by benchmarking hospital performance by payer and functional area, identifying sources of lost revenue or risk, creating, and implementing operational solutions to address the issues uncovered, and monitoring ongoing results. The company has a vibrant culture that strives to promote a positive work-life balance while allowing professionals to utilize their skills in an environment that positively impacts healthcare.ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.Location: Remote within US onlyRequired Schedule: Monday - Friday, 11:00 AM - 8:00 PM ESTHourly Salary: $18.27 (firm)Our Denial Management department is responsible for managing denied inpatient referrals from our partnered clients, handling a consistently high volume of cases each day. We support approximately 100 facilities, utilizing a structured workflow coordinated through a dedicated queue schedule maintained in SharePoint. Each team member is assigned specific facilities or tasks but remains cross-trained to work across multiple areas to ensure seamless coverage and operational flexibility. The department functions exclusively as an outbound call center, with all incoming communication routed to a centralized mailbox for triage and follow-up.Essential Functions: <ul><li>You will be on the phone approximately 90% of the day.</li><li>Call payers to schedule Peer to Peer calls with CorroHealth Medical Directors&nbsp;</li><li>Call payers on cases that are past Peer to Peer scheduled time frame.&nbsp;</li><li>Document information from payer call in CorroHealth proprietary system.&nbsp;</li><li>Enter account status into multiple databases.&nbsp;</li><li>Support various functions within the department such as case entry support, Peer to Peer support, and appeals support.&nbsp;</li><li>You will work independently but must also be able to collaborate and work within a team setting.</li><li>Perform other duties as assigned.&nbsp;</li></ul>Skills Required: <ul><li>Must love communicating with others over the phone.</li><li>Strong verbal and written communication skills. Will need to articulate to payors what is needed and be able to quickly document any relevant information that is obtained.</li><li>Detail-oriented. This position requires the ability to multi-task, work on multiple screens and programs at a time, so must be able to toggle back and forth and keep everything organized.</li><li>You will be working to solve issues, so someone who likes to problem solve, seeks resolution and likes to take initiative will be a great fit!</li><li>Works independently but is a team player.&nbsp;</li><li>Able to work in a fast-paced environment.</li><li>Required to keep all client and sensitive information confidential.&nbsp;</li><li>Strict adherence to HIPAA/HITECH compliance&nbsp;</li></ul>Education/Experience Required: &nbsp;<ul><li>High School Diploma or equivalent required. Bachelor’s degree preferred.</li><li>Call center experienced preferred.</li><li>Understanding of denials processes for Medicare, Medicaid, and Commercial/Managed Care product lines, a plus&nbsp;</li><li>Prior experience of accessing hospital EMR’s and Payer Portals preferred.&nbsp;</li><li>Proficient in MS Word and Excel.</li><li>In excel you must be able to open a spreadsheet, utilize formulas such as adding, subtracting, multiplying. You should be able to copy in past in cells as well as create multiple worksheets within a workbook.</li><li>Accurate keyboard skills. You should be able to type a minimum of 30wpm.</li></ul>What we offer:<ul><li>Hourly salary $18.27 (firm)</li><li>Medical/Dental/Vision Insurance</li><li>Equipment provided</li><li>401k matching (up to 2%)</li><li>PTO: 80 hours accrued, annually</li><li>9 paid holidays</li><li>Tuition reimbursement</li><li>Professional growth and more!</li></ul>PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

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