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Senior Performance Engineer The Role Everything starts with our customers. At Fidelity, we are dedicated and heavily invested in ensuring the products we deliver are of the highest quality, stability, and experience so that nothing gets in the way of our customers and their financial dreams. We are looking for a highly motivated principal software engineer with focus on capacity and performance analysis who can support our digital applications in multiple ways such as capacity planning, observability, anomaly detection, CI / CD build out, analysis, and application development. The team focus will be on stability of entire eco-system. The outcome of this role will elevate the efficiency and speed at which Fidelity not only delivers stable products but delivers quality to our customers. The Expertise You Have <ul> <li>Design, develop, and execute load, stress, endurance, and scalability tests using tools such as JMeter, LoadRunner, or inhouse built tools.</li> <li>Create performance test strategies, scenarios, and scripts aligned with application architecture and business requirements.</li> <li>Integrate performance tests into CI/CD pipelines for continuous validation.</li> <li>Development experience in Java, Python, Perl, or SQL is nice to have. </li> <li>Understand critical production applications and their infrastructure dependencies to monitor, analyze, and detect anomalies. </li> <li>Solid understanding of resource consumption, memory behavior, and network protocols to identify performance bottlenecks and optimize system behavior.</li> <li>Define and track KPIs such as request rates, transactions per second, and client volumes to plan for future growth and plan adequate capacity.</li> <li>Use historical trends and predictive models to anticipate growth and ensure systems scale effectively. </li> <li> Collaborate with infrastructure teams to implement proactive capacity adjustments.</li> <li>Apply SLI/SLO/SLA principles and golden signals for critical applications, leveraging telemetry, anomaly detection, and observability practices.</li> <li>Analyze performance test results and system metrics to identify bottlenecks and recommend optimizations.</li> <li>Collaborate with development and infrastructure teams to ensure adequate capacity and performance tuning.</li> <li>Develop interactive dashboards and reports with impactful visualizations using BI Publisher and/or Tableau.</li> <li>Present findings and recommendations to technical and non-technical stakeholders in a clear, concise manner.</li> <li>Utilize monitoring tools such as Datadog, Splunk, Dynatrace, Prometheus, Grafana, ELK, and others.</li> <li>Explore new trends in automation and integrate performance testing into day-to-day activities.</li> <li>Solid understanding of virtualized environments (VMware/vSphere/OLVM, OpenStack) and modern application frameworks.</li> <li>Knowledge of application modernization concepts including microservices and APIs.</li> <li>Stronger understanding of containerization technologies specifically docker and Kubernetes (Pods ,services and namespaces)</li> <li>Proven experience with AWS and Azure cloud compute and storage services (AWS certification is a plus).</li> <li>Owns the outcome by taking personal accountability for delivering strong results</li> <li>Self-directed, willing to take initiative, pragmatic and results-oriented</li> <li>Obsessed with creating the best end-to-end customer experience</li> <li>Excellent analytical problem-solving skills, has keen attention to detail and wants to solve really hard problems, not just detect them</li> <li>Able to work with remote and international team members</li> <li>8+ years of experience with a Bachelor’s degree or 6+ years with a Master’s degree in Computer Science, Software Engineering, or related field</li> </ul> The Team The EC3 QPC (Quality Performance and Capacity) resides in the FAE business unit of Fidelity Investments. The chapter consists of over 150 multi-stacked engineers with a passion around customer experience and with the engineering tool set to seek challenges including: Automated testing, performance testing, chaos testing, application cloud migration and management, CI / CD implementation, security testing and application development. The chapter’s support spans across all of PI and provides domain specialists to squads who develop products with the highest customer quality, security, stability, and experience.

Fidelity TalentSource

Senior Performance Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Quality Assurance Engineer in our Salt Lake City, UT office! We are seeking highly talented and experienced quality assurance engineers to join our team, dedicated to planning, designing, and executing test scenarios, implementing automation strategy, and contributing to the test effort as a member of an agile team that revolutionizes the automation and digitization of business processes. Your expertise in contributing to enterprise-level projects will be instrumental in the success of this role. Advanced Process Solutions (APS) is a technology-focused domain within Fidelity’s organization dedicated to helping Fidelity deliver the best digital customer experience in the financial industry. As part of our diverse team, you will collaborate with innovative leaders to develop technology solutions that support end-to-end customer servicing, as well as underpin core &amp; common capabilities. You will partner with cross-functional teams across multiple business units to deliver solutions that meet the needs of our customers and help Fidelity achieve its goal of becoming a digital leader. <h3>The Expertise You Have</h3> Our ideal candidate has designed and executed testing on high-scale production services, is very passionate about supporting great software products and is passionate about learning new technologies. Proficient in testing tools and methodologies, and the ability to ensure high-performance, high-reliability operation of large-scale systems. <ul> <li>Minimum of 5+ years of Software Quality Assurance experience </li><li>API testing experience (Rest Assured or similar) </li><li>Experience working with client-side API tools (Postman, Bruno, Insomnia or similar) </li><li>BDD experience or familiarity – Cucumber and Gherkin experience is a plus </li><li>Experience with Java, SQL, JavaScript, AWS </li><li>Solid understanding of the software development process including planning, analysis, design, coding, system and user testing, and problem resolution </li><li>Experience with agile methodology and tool sets (JIRA) </li><li>Understanding of CI/CD pipelines (Jenkins or similar) </li><li>Experience with Git </li><li>Participate in understanding and refinement of User Stories, QA related tasks and test cases, and functional automation </li><li>Triage and log defects/issues and work with team members to ensure resolution </li><li>Participate in production release deployment verification on a regular cadence </li><li>Excellent and effective communication required </li><li>Strong problem resolution skills required </li></ul> Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. <h3>Company overview</h3> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.

Senior Quality Assurance Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Site Reliability Engineer to work in Fidelity’s Enterprise Infrastructure Group in Merrimack, NH, Westlake, TX or Salt Lake City, UT. <h3>The Role</h3> We are hiring a Senior Site Reliability and Support specialist, a motivated technologist / leader, to join our support organization. In this role, the resource will serve as a production support and SRE specialist for supporting Wealth and Brokerage Business Unit Infrastructure and Applications. The team comes with a diverse technological background and the responsibilities provide the opportunity for many challenges. Preferred candidates should have a background in software engineering or systems engineering, with an eagerness to learn another subject area, or possess prior experience as a site reliability engineer. We are seeking a systems thinking specialist to assist our teams in scaling through production insights, operational automation, developer guidance, and real-time metrics. This is a great opportunity for anyone looking to lead, learn and use their Cloud, Dev, Middle-tier technical skills and experience to drive production stability, reliability, and resiliency. <h3>Team</h3> Our Site Reliability Engineering and production support services group within Enterprise Infrastructure for Fidelity Wealth and Brokerage combines Operations Excellence with the Development Experience to deliver services at high-scale, high-availability with resilience by using automation Infrastructure as code. We build reliability into our ecosystem by applying standard methodologies in Resiliency Engineering, Automation, Observability in addition to core production support like Incident, Change, Problem and Release management. We partner with our key customers in Information Technology and business teams to deploy new functionalities, software fixes, SRE Features and support applications in a wide range of infrastructures and products. <h3>The Expertise and Skills You Have</h3> <ul> <li>Bachelor’s degree or higher in a technology related field (like Engineering, Computer Science, Information Technology) </li><li>A minimum of 5+ years of hybrid experience in Production Support, Development and SRE Experience. Hands-On experience deploying and/or supporting highly distributed multi-tiered systems at scale </li><li>A minimum of 5+ years of experience in cloud development (AWS) and migration skills; Experience with building and operating highly resilient platforms in AWS Cloud Environments </li><li>3 – 5+ years of experience in software development with Python, NodeJS, Java with a focus on SDLC and automation </li><li>A self-starter and teammate who can independently manage multiple responsibilities in a dynamic environment </li><li>Strong hands-on experience and ability to automate with various scripting languages such as Python, Shell Scripting, etc </li><li>Solid understanding of Cloud Computing and DevOps concepts including CI/CD Pipelines </li><li>3 – 5+ years of Hands-On Kubernetes skills and knowledge including support and app deployment experience </li><li>Expert and hands on experience with one or more Observability tools (Prometheus, Grafana, ELK/OpenSearch, Open Telemetry, Datadog, Splunk) </li><li>Experienced in Instrumentation with systems skills on building and operating, monitoring, logging, alerting services of distributed systems at scale </li><li>Proven experience in maintaining scalability and resiliency in complex environments </li><li>Proven experience in implementing advanced observability practices and techniques at scale </li><li>Ability to triage, perform root cause analysis, and be decisive under pressure </li><li>Experience managing and interpreting large datasets using query languages and visualization tools </li><li>Excellent verbal, written communication skills and ability to tailor them to various audiences </li><li>Ability and high-level curiosity enabling the desire to learn new technologies, tools and bring them to our developers </li><li>Ability to work with individuals and groups, both in person and virtually, in a constructive and collaborative manner to build and maintain effective relationships </li><li>Familiarity with Agile Software Development Methodologies </li><li>Highly effective business communication and influencing skills </li><li>AWS and AWS / EKS certifications are a plus </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Site Reliability Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Project Manager in Merrimack, NH! <h3>The Role</h3> The ET HR Project Manager is responsible for leading and delivering multiple large-scale, complex projects while coordinating efforts across multiple teams to successfully deliver key initiatives for the organization. This role requires exceptional organizational skills, strategic foresight, and the ability to influence stakeholders without direct authority. The PM thrives in dynamic, ambiguous environments, anticipates challenges and risks before they arise, and ensure seamless execution across diverse teams. <h3>Key Responsibilities:</h3> <ul> <li>Leads prioritization and ensures effective planning by developing detailed project plans, schedules, resource assignments, and manages multiple dependencies to drive successful execution </li><li>Manage multiple complex projects concurrently, ensuring on time-delivery, within scope </li><li>Influence and collaborate across teams and functions, without direct authority, to drive alignment and execution </li><li>Identify, escalate, and resolve impediments quickly to maintain project momentum </li><li>Proactively anticipate risks and dependencies, implementing mitigation strategies before issues occur </li><li>Communicate effectively with stakeholders at all levels, providing clear updates and actionable insights </li><li>Foster and maintain strong relationships across diverse teams to ensure collaboration and engagement </li><li>Ensure quality with organizational standards and governance processes </li></ul> <h3>The Skills You Bring</h3> <ul> <li>4-year bachelor’s degree or equivalent </li><li>Proficiency in project management tools and methodologies; PMP certification nice to have, but not required </li><li>5-7 years of experience as a Project Manager or similar type role </li><li>Proven experience managing multiple, large-scale complex projects simultaneously </li><li>Exceptional organizational and time management skills </li><li>Strong interpersonal and influencing skills that allow you to drive successful outcomes </li><li>Detail-oriented and proactive – always two steps ahead in planning and execution </li><li>Excellent problem-solving abilities, with proven ability to resolve complex challenges </li><li>Outstanding communication skills, both written and verbal </li><li>Facilitates effective group discussions and manages group dynamics to resolve conflict, foster collaboration, and build trusted partnerships </li><li>Ability to adapt to changing priorities and manage ambiguity </li><li>Strong analytical skills for data driven decision making </li><li>Systems Thinking, IT, HR, or Talent Management knowledge helpful </li><li>Experience in a fast-paced matrixed organization </li></ul> <h3>The Team</h3> The Enterprise Technology (ET) HR organization drives business and technology outcomes through intentional talent strategies. Within ET HR, the Leap US team, part of the Enterprise Technology Learning and Development organization, plays a critical role in implementing the Leap program across the US, Ireland, and India. This position will provide project management support for both the global Leap learning organization and the ET Leadership Team. This role reports to the Vice President, HR Strategy &amp; Planning. <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Project Manager

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Deployment Manager in Merrimack, NH! Deployment Manager The Role Do you want to make a difference and be part of a highly collaborative, cross-functional team committed to deploying client integration solutions in the Integration Services Product Area for Institutional Wealth Management Services (IWMS)? In Integration Services we’re dedicated to helping financial advisors thrive by offering Client-Focused Expertise, Industry-Leading Financial Solutions and Flexible Technology. As part of Integration Services, you will be delivering new and evolving products and services. This role will focus on consulting/working with clients and fintechs, to develop Integration use cases, build roadmaps and implement integrations. This will also include but is not limited to deploying APIs &amp; SSO, Transmissions, connectivity, monitoring test environments, triaging issues, creating test data, and assisting clients perform testing in the test environments. As a Deployment Manager, you blend deep product knowledge and consultation skills, with the ability to complete deliverables within the product deployment phase. You have a passion for empathizing with our clients in defining the opportunities, generating solutions, collaborating with stakeholders, and optimizing product enablement. The primary focus areas for a Deployment Manager in Integration Services are: <ul> <li> Plan: Analyze and prepare for the opportunity, scale, and complexity. </li><li> Deploy: Consistently demonstrate skills, behaviors, and abilities needed to successfully onboard clients and drive product adoption. </li><li> Support: Focus on continuous improvement and cultivate mutually beneficial relationships with internal and external stakeholder. </li></ul> The Expertise and Skills You Bring <ul> <li> Bachelor’s degree required, MBA or equivalent career experience preferred </li><li> 5+ years of experience in product development, client management, and software deployment; Testing; demonstrated expert analytical skills and technical competence. </li><li> Experience with Postman, Insomnia, API testing, Single Sign On, File Transmissions. </li><li> Being a voice of influence to your team and interdependent teams by embracing the common vision and fostering collaboration; drive towards the business goal with effective communication and navigate through complex scenarios. </li><li> Proficiently lead all Product Deployment responsibilities with a focus on product improvements and client adoption efficiency. </li><li> Keen focus on the end-to-end customer experience; resolve user problems while working across stakeholders to prioritize solutions. </li><li> Demonstrate a grow and learn mentality to advance skills and approach work with a constant curiosity to keep current with business and client needs. </li></ul> The Team This is an excellent opportunity to join the Integration Services Product Area and work on solutions to drive IWMS business forward. The team aligns with business partners in an agile (Kanban) way of working. By putting the team at the front of delivering incredible client value and supporting all associates to be motivated towards continuous improvement and career development. By demonstrating and promoting Fidelity leadership behaviors, you sustain and evolve our innovative learning culture. Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Deployment Manager

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. Overview: You will be working with a team of technologists passionate about delivering Automation, Continuous Integration and Test Data ecosystems. This role demands significant collaboration with members of various business and IT groups throughout the lifecycle of a typical project. As a technical associate, you will be working directly to craft our technology vision and will have a real impact on our Workplace Solutions organizations success. You bring testing/automation knowledge and expertise using reporting and reporting UI solutions. The Expertise You Have: Bachelor’s Degree or equivalent in a technology related field (e.g. Computer Science, Engineering, etc.) required. Experience with PL/SQL and complex queries, views, packages etc. Strong, hands on testing skills in Automation Scripting, Script execution and Functional Testing. Expertise in Java, Selenium, and Cucumber. Understanding of Cloud Computing and DevOps concepts including CI/CD pipelines using Git and Jenkins. Experience testing and automating RESTful web services (Rest Assured, Swagger, Postman) Experience creating test automation solutions in tools and frameworks such as Cucumber, Selenium, TestNG, Karate The Skills You Bring: Your experience in driving projects in an Agile environment. Your ability to collaborate with other technical and business specialists in the team Curiosity to know the latest with new and emerging technologies and concepts, finding ways to apply those to business problems. Your passion to follow modern test driven and automation driven software development methodologies. Design, develop, maintain and complete automated tests while adopting industry standard methodologies and tools. The Value you deliver Keeping the focus of the work in terms of Customer obsession. Embrace continuous improvement regarding application quality and stability. Proven sense of ownership for the quality of solution delivery. Being candid and honest in all discussions to ensure the best outcomes. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging! Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at?HR@ ftsjobs.com. Fidelity Investments and Fidelity TalentSource are equal opportunity employers

Software Engineer in Test

Senior Software Engineer - Database Developer Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Database Developer in Durham, NC or Merrimack, NH! The Role: We are looking for an associate with expertise and experience in designing and developing database solutions. The role involves continuous collaboration with partners, iterative understanding of requirements, following Fidelity best practices / methodologies, thorough understanding of the technology roadmap, advancement to design / development process and providing support. The role also includes partner expectation management, technical expertise around design and analysis and development process management The Value You Deliver: · Technical expertise in building our next generation data platform on AWS · Building quality solutions that align with the technology blueprint and best practices to solve business problems by driving design, development, and ongoing support. · Work with our global team and provide technical direction in building solutions. · Actively participating in knowledge sharing sessions, code, and design reviews, etc. The Expertise You Bring In: · 7+ years of experience as Oracle SQL and PL/SQL developer. · Experience in Informatica development. · Have strong QA skills, Acceptance test-driven development · Have strong skills in Snowflake and Python programming · Working knowledge of Amazon Web Services-AWS. (EC2, Lambda, EMR, S3) · Enjoy working on different technologies to solve business problems · Adapt to changing requirements and priorities · In-depth Oracle 12c database and PL/SQL knowledge · Enjoy learning new technologies, data analysis, identifying data patterns and trends · Can independently figure out technical challenges, identify options and come up with innovative solutions · Perform Analysis, Design, Estimation and Development of the database components · Excellent communication skills to manage various stakeholders in US as well as in India The Skills that are Good to Have for this role: · Unix and Shell Scripting Basics · Experience in Agile methodologies or iterative development processes · Interested in to take ownership The Team: · Asset Management Technology (AMT) provides worldwide technology and support to all the Investment Management, Research, Trading, and Investment Operations functions. We are an integral partner for Asset Management to deliver innovative, scalable, industry-leading investment tools that enable Asset Management to achieve driven advantage globally. · Our team builds products and capabilities that continue to distinguish our brand as the best customer experience in the financial services industry. Dynamic Working: Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview: Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and179846 developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Senior Software Engineer - Database Developer

Operation Associate The Stock Plan Services Brokerage Operations role requires an ability to coordinate brokerage specific transactions based on external Plan Sponsor requests. We deliver a world class customer experience. Some of these transactions may involve interpreting instructions from the client. The Representative must be able to understand service level agreements and make decisions to maintain client expectations. The Expertise We’re Looking For <ul> <li>Bachelor degree or equivalent work experience</li> <li>In-depth brokerage systems knowledge understanding of FBSI, FBSI Plan Administration, XTRAC, Brokerage Statement Viewer, TAS (Tax accounting System), Integrated Cashiering Platform systems and also Microsoft Excel.</li> <li>Knowledge of the Stock Plan Services organization and business model.</li> <li>Series 7 permitted, additional Certified Equity Professional level 1 not required but encouraged with in first year of role.</li> </ul> The Purpose of Your Role You work in a team based role where you will be responsible for daily execution of plan specific updates either based on a work flow management tool coming directly from our external Plan Sponsors, or our Internal Client Service Managers who are in charge of the overall client relationship. You have to be able to balance client needs, with Participant experience, and understand the impact updates you make will have on the end participant’s equity compensation balances, which can be quite large. There will be daily deadlines due to market sensitivity of all the work we are asked to complete. The Skills You Bring <ul> <li>Bachelor’s degree or equivalent work experience.</li> <li>Financial services background strongly preferred.</li> <li>You have effective organization and time-management skills</li> <li>You have a keen attention for detail with a strong analytical ability</li> <li>Your ability to detect high-risk situations or problems and use your skills and available resources to react appropriately</li> <li>Your strong verbal and written interpersonal skills</li> <li>Your committed work ethic</li> <li>Your able to be flexible and adapt to new situations and structures</li> </ul> The Value You Deliver <ul> <li>Providing outstanding service to new and existing Fidelity customers, you will process all requests with a focus on timely completion and perfect execution.</li> <li>Initiating problem resolution procedures for items not in good order, including sending written correspondence directly to the client or internal business partner working with the client.</li> <li>Participating in projects and initiatives to improve existing workflows, quality, and efficiency.</li> <li>Recommending methods to ensure consistency and streamline procedures.</li> <li>Interacting with inter-departmental colleagues and external customers via both email and phone when appropriate.</li> <li>Building an understanding of Fidelity's organizational structure to identify solutions that work in the best interest of the client, following proper channels to seek exceptions, when appropriate.</li> </ul> How Your Work Impacts the Organization Stock Plan Services may be the truest example of business unit as it crosses a Work Place Investing plan sponsor equity outsourcing relationship with a Personal Investing participant full service brokerage account. It is one of the top Big Plays at Fidelity with a very aggressive 5 year business model targeted at growth Globally including our first international call center in Germany. We combine Plan Sponsor revenue on the Workplace Investing side in the forms of contractual record keeping fees and financial reporting services, with Personal Investing revenues coming directly from the plan participant’s brokerage transactions, (IE commissions, and interest from FCASH balances). Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Operations Associate (Part Time)

Pension Administrator The Role: Do you like to tackle problems and feel the need to constantly challenge yourself? Are you looking for a role where you have latitude to think differently and are encouraged to be constantly innovating? Do you enjoy math and Excel, and do you have the drive to be consistently improving to help participants? Under minimal supervision, the Senior Pension Administrator will be responsible for accurate and timely processing of moderate to high complexity calculations and/or transactions in a multi-client environment. They learn to execute employee information and financial transactions on several Fidelity systems within each client’s respective database. The Senior Pension Administrator interacts with many different groups within Fidelity and is a key contributor to the team environment and overall effective services provided to Fidelity’s client base. This role will use Defined Benefit specific and client specific procedures when researching and processing calculations to ensure accuracy and timeliness of all work. The Team: You will have the ability to lead many of the Strategic Initiatives throughout the DB Organization. Your decision making and ability to influence will be a major driver behind meeting the Intermediate and Long-Term Goals of the organization. You'll have the opportunity to Inspire Change and the expectation to be a key catalyst in how our organization meets the evolving needs of Our Participants and Clients! The Expertise You Have: • Bachelor’s Degree (Mathematics, Finance or Business preferred) or equivalent work experience • Defined Benefit knowledge and experience is a plus, but not required. Associates will be given training on DB and calculations which will be required to be successful in the role. The Skills You Bring: • Strong math, analytical and intuitive skills. Ability to build calculation tools • Motivated and committed to precision; positivity and “can do” work ethic • You're a great teammate, and meet individual timeliness and accuracy goals • Ability to adapt to an evolving environment • Strong organizational skills and attention to detail • High integrity and discretion to ensure the confidentiality of sensitive client data • Demonstrate initiative in solving problems and implementing solutions • Ability to work independently • Strong PC Software skills (i.e. Excel, Outlook, and Word) • Strong communications skills The Value You Deliver: • Play an integral role servicing existing and new clients in defined benefit retirement plan administration, including a full range of administrative and operational support services to a variety of defined benefit clients and plan participants in a fast paced and time critical environment • Process various types of calculations and disbursement set ups, meeting timeliness and accuracy standards • Review and triage all participant requests to determine correct resolution and routing. Manage and monitor workflows • Interpret plan rules to ensure correct calculations and disbursements. Build calculation tools. • Analyze and process transactions to ensure proper quality standards for calculations, disbursements and data updates • Contact participants to explain calculations or resolve participant/client related issues. This could be by phone or letters and forms • Support external client and internal audit requests by providing requested documentation, conducting research and answering questions as a client and plan expert • Manually calculate and review pension benefits for plan participants • Support the monthly testing of various systems upgrades and releases • Participate in special departmental projects

Pension Administrator

Business Process Software Engineer (Fidelity Labs – Fidelity Private Shares) Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Business Process Software Engineer in Merrimack, NH, Jersey City, NJ, and Westlake, TX! <h3>The Role</h3> The Business Process Software Engineer for Fidelity Private Shares in Fidelity Labs is a pivotal role for the continued success and growth of the business. The Fidelity Private Shares team delivers innovative technology, robust industry experience and expertise, and seamless service to the start-up ecosystem through Fidelity Investments. In this role you will be hands-on in the developing, testing, delivery, and support of the workflows that drive our clients’ interactions on the Fidelity Private Shares platform. You’ll work closely with technical leads and product managers to support our customers and inform the product, as well as researching and developing new growth opportunities to expand on the strengths of the core technology. <h3>The Expertise and Skills You Bring</h3> <ul> <li>Proven experience building, deploying, and supporting web applications in production with one or more programming languages (e.g., Python, Javascript) </li><li>Strong analytical, technical, and problem-solving skills to understand complex customer needs and transactions </li><li>Understanding and experience working with source code management, testing, and CI/CD processes and tools such as Github and Jenkins </li><li>A passion for engineering excellence; a desire to empower and collaborate with your teammates; a willingness to learn; and adaptability to new and changing requirements </li><li>A sense of ownership applying automation and tests to make sure code is robust as possible </li><li>Ability and desire to learn and experiment with new technologies and patterns </li></ul> <h3>The Team</h3> We are Fidelity Labs, Fidelity Investments’ in-house fintech incubator with a mission to build new businesses to drive growth for Fidelity. We seek to shape the future of our industry by building new products and services to improve the lives of the diverse set of customers, businesses and financial institutions we serve. Fidelity Labs is a dynamic workplace that combines the best parts of startup life—building from scratch, adapting quickly, and moon-shot ambition—with the scale and stability of an industry leader. We provide a safe space for startup teams to explore new business ideas, quickly test them with customers, and scale the most promising concepts within an existing business unit, or as a new venture. This opportunity is brought to you by Fidelity Labs. Learn more at <a href="https://labs.fidelity.com/" target="_blank">labs.fidelity.com</a>. Please see the below pay rate range for the work location of New Jersey only: $76.07-$116.07 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers. ???????

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