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<br><h4>Description</h4>                Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Service Desk Specialist to work in Fidelity’s Enterprise Infrastructure Group!<br> The Service Desk Specialist role is to ensure hardware and software functionality for internal end users. As a Service Desk Specialist, you will provide hardware and software support for 60K+ users on a wide variety of technology platforms and applications. Because this is an internal Service Desk, we place a high value on serving our customer facing associates and those who are in direct support of carrying out our business objectives. In addition to one’s technical acumen, we expect a high attention to detail, outstanding customer service, and one’s ability to build a rapport to optimally elicit essential details from the user. <h4>Responsibilities:</h4><ul><li>Record, track, and detail all interactions in the appropriate ticketing tool, as well as identify and raise critical incidents to the next level if needed. </li><li>Diagnose and solve hardware and software issues </li><li>Research issues using available internally available resources </li><li>Approach each interaction with a “Customer Obsessed” mentality </li><li>Evaluate documented resolutions and analyze trends </li><li>Support various types of end users, from software engineers and financial associates, to top executives </li></ul><h4>Qualifications:</h4> (Required) <ul><li>High-level customer service and interpersonal skills </li><li>Strong written and verbal communication skills </li><li>Ability to quickly absorb and retain information </li><li>Strong documentation and organizational skills </li><li>Ability to work well on a team in a fast-paced environment </li><li>Ability to type a minimum of 40 wpm </li><li>Working knowledge of computers and networks </li><li>Excellent troubleshooting skills </li></ul> (Preferred) <ul><li>Associate degree, technical certification, or equivalent work experience is preferred </li><li>Previous experience in a Help Desk Support role is a plus </li><li>Experience supporting Microsoft Windows 7 &amp; 10 </li><li>Experience supporting Microsoft Office 2010 &amp; O365 </li><li>Experience supporting Apple MacOS and Apple mobile products </li><li>Experience with ServiceNow, or other ticketing systems is a plus </li><li>Knowledge of ACD telephony systems </li><li>Experience supporting remote workers in a corporate environment </li></ul><h4>Additional Considerations</h4><ul><li>The initial paid training will be conducted Monday – Friday. The start times of training will vary depending on the candidate’s location. Once training is complete, your shift be adjusted to align with the business need. </li><li>Equipment will be provided </li><li>We primarily operate during market hours, but evening, weekend, and overnight shifts may also be available </li></ul><h4>Company Overview</h4> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry! We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource.<br> For information about working at Fidelity TalentSource, visit FTSJobs.com. <h4><strong>Information about Fidelity Investments</strong></h4> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.<br> Fidelity Investments and Fidelity TalentSource are equal opportunity employers.                                                            <br>

Fidelity TalentSource

Help Desk Specialist

<br><h4>Description</h4>                Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Principal Java Developer to work at Fidelity Investments in Westlake, TX!<br><strong>The Role</strong><br> Do you have a passion for developing software using cutting edge frameworks? Then this may be the job for you, Fidelity Institutional Technology is looking for a Java Developer. In this role, you will be responsible for designing, developing, and maintaining scalable Fixed Income Platform, utilizing technologies such as Java, Spring Boot, Oracle, Kafka . You will work closely with cross-functional teams to deliver high-performance, reliable, and secure software solutions.<br><strong>The Expertise You Have</strong><ul><li>Bachelor’s degree in computer science or engineering </li><li>10+ years of backend development experience with designing, developing and maintaining multi-tier internet facing web applications using Java, Spring Boot, Oracle in a fast-paced Agile environment. </li><li>Develop and expose RESTful APIs to integrate with frontend systems. </li><li>Build and integrate real-time data processing solutions with Kafka. </li><li>Conduct code reviews and provide mentorship to junior engineers. </li><li>Troubleshoot and resolve production issues efficiently. </li><li>Implement security and data privacy best practices across all systems. </li><li>Contribute to architectural decisions and assist in planning the technical roadmap. </li><li>Optimize systems for speed, reliability, and scalability. </li><li>Collaborate in an Agile environment and contribute to sprint planning and development. </li></ul><strong>The Skills You Bring</strong><ul><li>Expertise in Java 17+, with hands-on experience in Spring Boot 3.x. </li><li>Proficiency in designing and implementing microservices-based architectures. </li><li>Strong experience with Kafka for building event-driven systems. </li><li>Proficient in database technologies such as Oracle, or NoSQL (e.g., Aerospike). </li><li>Deep understanding of RESTful API design and web services integration. </li><li>Experience with CI/CD pipelines and tools (e.g., Jenkins,). </li><li>Ability to troubleshoot and optimize complex backend systems. </li><li>Solid understanding of software engineering principles, design patterns, and best practices </li><li>Good to have experience working with AWS services (e.g., EC2, S3, Lambda, RDS, SQS). </li></ul><p><strong>The Team</strong><br> Fixed Income, FX and Syndicate team is committed to providing innovative solutions in the financial domain. As a Backend Engineer you will be applying your strong software development and test automation skills to design, develop, test, deploy, maintain and improve Fidelity customer-facing software solutions.</p>

Principal Java Developer

<br><h4>Description</h4>                Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior System Analyst and Scrum Master in Westlake, TX!<br><br><strong>The Role</strong><br> In this role, you’ll work in Fidelity Institutional (FI) to support the systems analysis and scrum master on a fast-paced Agile team in Fixed Income Bond Beacon Team. You’ll make a large impact on the organization by helping solve complicated business problems for our clients. As a scrum master you’ll coaching and leading Squads on Agile values, practices, and processes, so they can achieve their goals and deliver value to their partners.<br><br><strong>The Expertise and Skills You Bring</strong><ul><li>8+ years of analysis experience, preferably in financial services with a relevant educational degree</li><li>Proven experience with systems development methodologies and formal documentation processes in an agile environment</li><li>Certified Scrum Master (CSM) or equivalent certification with a deep understanding of the “Why” behind Agile/Scrum fundamentals and using them to drive delivery</li><li>You have strong hands-on experience with JIRA/Kanban boards</li><li>Experience in driving improvements beyond 2 Squads and leading at the Product Area, and organizational level. </li><li>Brokerage and/or Fixed Income experience is preferred strongly preferred</li><li>You can work in a highly matrixed environment, involving multiple partners and technical groups.</li><li>Ability to influence behavior without having organizational hierarchy</li><li>Demonstrating data to identify trends and influence decision-making to continuously improve delivery and ensure clear communication to partners</li></ul><strong>The Value You Deliver</strong><ul><li>Provide systems analysis on an Agile team that includes multiple business and technology partners. Collaborate with other Agile teams (Scrum of Scrums, Meta-Scrum) to manage dependencies and scope.</li><li>Work with business and technology partners to define the scope of problems/issues, in terms of business and/or system requirements and processes.</li><li>Work with Agile team to develop user stories, acceptance criteria, and story maps.</li><li>Participate in backlog refinement sessions. Translate sophisticated business needs into clear, significant, requirements/user stories. Research and evaluate alternative solutions.</li><li>Evaluate design of existing systems to judge their functionality, efficiency, reliability, performance, usage, maintainability, and cost of ownership.</li><li>Collaborate with Agile team members to build comprehensive and cohesive solution approaches.</li><li>Assist in devising the Agile team’s analysis strategy.</li><li>Provide support in estimating, planning, scheduling, and prioritizing work.</li></ul><strong>The Team</strong><br> Fidelity Institutional provides products and services to banks, broker/dealers, registered investment advisors, family offices, and other financial intermediaries to meet their brokerage and banking needs. The FI technology platform is delivered to these external clients, primarily via web-based and mobile applications, application programming interfaces, transmission files, and collaborates with third-party applications. Some of these offerings include trading, account servicing and maintenance, account opening and money movement, reporting, analytics, and data delivery and presentation.                                                            <br>

Senior Systems Analyst and Scrum Master

<br><h4>Description</h4>                Fidelity TalentSource is your destination for discovering your next contract role at Fidelity Investments. We are currently sourcing for a Product Owner to work in a hybrid environment in Westlake, Texas or Merrimack, New Hampshire! <h4>The Role</h4> National Charitable Services (NCS) is seeking a highly motivated individual with a growth mindset. A product owner with strong analytical, communication, and problem-solving skills to oversee the product delivery of new, innovative offerings that deliver customer value and align to National Charitable Service’s future vision. This includes: <ul><li>Bringing together a team of squad members to deliver on specific product features and coordinating with cross-functional teams. </li><li>Enabling working iteratively, innovating through testing and experimentation and learning from honest feedback and failures while celebrating success. </li><li>Understanding the technology ecosystem (standards, practices, processes &amp; tools); translating, defining and understanding technical requirements needed to deliver capabilities/features. </li></ul> Working with the Product Area Leader and matrixed accountability to functional Chapter Leaders for quality delivery and releases of discrete product features and capabilities; as well as talent planning and squad member development. <h4><strong>The Team</strong></h4> Fidelity Charitable (supported by NCS) is the brand name for the Fidelity® Charitable Gift Fund, an independent public charity, established in 1991 with the mission to further the American tradition of philanthropy by providing programs that make charitable giving simple and effective. Since 1991, Fidelity Charitable has helped donors support over <strong>180,000 nonprofit organizations </strong>with more than <strong>$23 billion in grants</strong>.<br> The mission of Fidelity Charitable Services (FCS) is to be the best-in-class provider of charitable solutions, offering innovative ways to make giving easy and satisfying for our customers. FCS offers the Fidelity Charitable Gift FundSM, the nation's largest donor-advised fund. Since 1991, the Gift Fund has introduced tens of thousands of donors to the benefits — and increased charitable impact — of using a donor-advised fund to meet their philanthropic goals. <h4><strong>The Expertise and Skills You Bring</strong></h4> Owns alignment on “what” and “when” work is performed through ongoing planning and prioritization of a product backlog. Partners with other product delivery owners to influence broader strategic decisions, roadmaps and resource requirements to set and refine the mission. Responsible for balancing strategic and program level requirements in the product with core and maintenance changes including TLM, enterprise technology strategy prioritization. <ul><li>BA/BS required; MBA or equivalent experience preferred </li><li>5-8 years of experience in digital product development and financial services preferred </li><li>Knowledge of and experience with institutional clients including financial advisor firms preferred </li><li>Ability to lead and improve sophisticated programs while demonstrating positive relationship skills across business teams such as technology, service, sales and relationship management, marketing, and legal/risk/compliance </li><li>Ability to coach and empower team to prioritize work, focus on execution, identify, communicate and remove impediments to progress </li><li>Data-focused approach to understanding customer needs, translating strategic objectives into action, and measuring performance against established objectives and critical metrics </li><li>Agile, Jira and Jira Align experience preferred </li></ul><br>

Product Owner

<br><h4>Description</h4><p>Our chapter comprises teams that work on delivering a new world-class Digital Fraud Platform to serve the needs of millions of Fidelity customers. We are looking for highly motivated, passionate, and inquisitive product-aware engineers to join the Fidelity Enterprise Corporate Technology Group to work in a collaborative, iterative, and fast-paced environment, while delivering world-class security solutions to ensure Fidelity customers are protected in a constantly evolving cyber-threat landscape.</p><h4><strong>The Team</strong></h4><p>Our team builds a new cloud-native Digital Fraud Platform to enable the differentiated Fidelity customer experience and to reduce fraud, stay current with new paradigms for data sharing by Fidelity business units, and drive technology simplicity across the firm. We focus on delivering end-to-end cloud-native digital solutions where scalability, stability and security are our highest priority. We are obsessed with simplifying complex problems by automating everything and monitoring the right things! As a Full Stack Software Engineer, you will be applying your strong software development and test automation skills to design, develop, test, deploy, maintain, and improve Fidelity customer-facing software solutions.</p><h4><strong>The Expertise You Have </strong></h4><ul><li>Expertise in building and testing large-scale AWS cloud-native digital enterprise applications on micro-services, serverless and event-driven architectures. </li><li>Working knowledge of cloud-based high-stream event messaging/Kafka (ex. market open) implementations. </li><li>Demonstrated Expertise developing and deploying containerized applications to Kubernetes using AWS EKS. </li><li>Ownership of the entire secure SDLC, and extensive experience with DevOps CI/CD practices, TDD, BDD to rapidly deliver, measure, and iterate features to customers while minimizing risk using practices blue-green deployments and feature toggles. </li><li>A mindset of test-first development and a deep experience in creating unit and environment-agnostic integration and functional tests, working knowledge of modern test and mock frameworks and service virtualization tools. We believe in testing and that quality is everyone’s job! </li></ul><h4><strong>The Skills You Bring</strong></h4><ul><li>A proven foundation in software engineering – bachelor’s degree + preferred, 5+ years’ experience. </li><li>Deep hands-one experience with containerized Java/SpringBoot REST APIs using Kubernetes/AWS EKS; </li><li>Working knowledge of Kafka and the CQRS pattern is a plus. </li><li>Experience and comfort working in an agile environment (Scrum and Kanban). </li><li>Excellent communication and influencing skills to facilitate collaboration across technology and business partners without having a direct authority over people. </li></ul><h4><strong>The Value You Deliver</strong></h4><p>We believe that diversity in background and experience will foster an inclusive and engaging work environment for our employees. This ultimately enables us to deliver a better product for our customers.</p><p>Being technically competent is only telling half the story. We believe that delivering the best possible customer experience requires an artful blend of human ingenuity and technology. While we value smart technologists, we are fanatics about our culture that promotes autonomy and leadership at all levels. People who are great cultural adds demonstrate curiosity to learn, are unafraid to break things, step up and take the lead, take ownership of their projects, and thrive by sharing knowledge.</p>

Full Stack Engineer

Fidelity TalentSource is your destination for discovering your next contract role at Fidelity Investments. We are currently sourcing for a Product Owner to work in a hybrid environment in Westlake, Texas or Merrimack, New Hampshire! <h3>The Role</h3> National Charitable Services (NCS) is seeking a highly motivated individual with a growth mindset. A product owner with strong analytical, communication, and problem-solving skills to oversee the product delivery of new, innovative offerings that deliver customer value and align to National Charitable Service’s future vision. This includes: <ul> <li>Bringing together a team of squad members to deliver on specific product features and coordinating with cross-functional teams. </li><li>Enabling working iteratively, innovating through testing and experimentation and learning from honest feedback and failures while celebrating success. </li><li>Understanding the technology ecosystem (standards, practices, processes &amp; tools); translating, defining and understanding technical requirements needed to deliver capabilities/features. </li></ul> Working with the Product Area Leader and matrixed accountability to functional Chapter Leaders for quality delivery and releases of discrete product features and capabilities; as well as talent planning and squad member development. <h3><strong>The Team</strong></h3> Fidelity Charitable (supported by NCS) is the brand name for the Fidelity® Charitable Gift Fund, an independent public charity, established in 1991 with the mission to further the American tradition of philanthropy by providing programs that make charitable giving simple and effective. Since 1991, Fidelity Charitable has helped donors support over <strong>180,000 nonprofit organizations </strong>with more than <strong>$23 billion in grants</strong>.<br> The mission of Fidelity Charitable Services (FCS) is to be the best-in-class provider of charitable solutions, offering innovative ways to make giving easy and satisfying for our customers. FCS offers the Fidelity Charitable Gift FundSM, the nation's largest donor-advised fund. Since 1991, the Gift Fund has introduced tens of thousands of donors to the benefits — and increased charitable impact — of using a donor-advised fund to meet their philanthropic goals. <h3><strong>The Expertise and Skills You Bring</strong></h3> Owns alignment on “what” and “when” work is performed through ongoing planning and prioritization of a product backlog. Partners with other product delivery owners to influence broader strategic decisions, roadmaps and resource requirements to set and refine the mission. Responsible for balancing strategic and program level requirements in the product with core and maintenance changes including TLM, enterprise technology strategy prioritization. <ul> <li>BA/BS required; MBA or equivalent experience preferred </li><li>5-8 years of experience in digital product development and financial services preferred </li><li>Knowledge of and experience with institutional clients including financial advisor firms preferred </li><li>Ability to lead and improve sophisticated programs while demonstrating positive relationship skills across business teams such as technology, service, sales and relationship management, marketing, and legal/risk/compliance </li><li>Ability to coach and empower team to prioritize work, focus on execution, identify, communicate and remove impediments to progress </li><li>Data-focused approach to understanding customer needs, translating strategic objectives into action, and measuring performance against established objectives and critical metrics </li><li>Agile, Jira and Jira Align experience preferred </li></ul>

<p>Our chapter comprises teams that work on delivering a new world-class Digital Fraud Platform to serve the needs of millions of Fidelity customers. We are looking for highly motivated, passionate, and inquisitive product-aware engineers to join the Fidelity Enterprise Corporate Technology Group to work in a collaborative, iterative, and fast-paced environment, while delivering world-class security solutions to ensure Fidelity customers are protected in a constantly evolving cyber-threat landscape.</p> <h3><strong>The Team</strong></h3> <p>Our team builds a new cloud-native Digital Fraud Platform to enable the differentiated Fidelity customer experience and to reduce fraud, stay current with new paradigms for data sharing by Fidelity business units, and drive technology simplicity across the firm. We focus on delivering end-to-end cloud-native digital solutions where scalability, stability and security are our highest priority. We are obsessed with simplifying complex problems by automating everything and monitoring the right things! As a Full Stack Software Engineer, you will be applying your strong software development and test automation skills to design, develop, test, deploy, maintain, and improve Fidelity customer-facing software solutions.</p> <h3><strong>The Expertise You Have </strong></h3> <ul> <li>Expertise in building and testing large-scale AWS cloud-native digital enterprise applications on micro-services, serverless and event-driven architectures. </li><li>Working knowledge of cloud-based high-stream event messaging/Kafka (ex. market open) implementations. </li><li>Demonstrated Expertise developing and deploying containerized applications to Kubernetes using AWS EKS. </li><li>Ownership of the entire secure SDLC, and extensive experience with DevOps CI/CD practices, TDD, BDD to rapidly deliver, measure, and iterate features to customers while minimizing risk using practices blue-green deployments and feature toggles. </li><li>A mindset of test-first development and a deep experience in creating unit and environment-agnostic integration and functional tests, working knowledge of modern test and mock frameworks and service virtualization tools. We believe in testing and that quality is everyone’s job! </li></ul> <h3><strong>The Skills You Bring</strong></h3> <ul> <li>A proven foundation in software engineering – bachelor’s degree + preferred, 5+ years’ experience. </li><li>Deep hands-one experience with containerized Java/SpringBoot REST APIs using Kubernetes/AWS EKS; </li><li>Working knowledge of Kafka and the CQRS pattern is a plus. </li><li>Experience and comfort working in an agile environment (Scrum and Kanban). </li><li>Excellent communication and influencing skills to facilitate collaboration across technology and business partners without having a direct authority over people. </li></ul> <h3><strong>The Value You Deliver</strong></h3> <p>We believe that diversity in background and experience will foster an inclusive and engaging work environment for our employees. This ultimately enables us to deliver a better product for our customers.</p> <p>Being technically competent is only telling half the story. We believe that delivering the best possible customer experience requires an artful blend of human ingenuity and technology. While we value smart technologists, we are fanatics about our culture that promotes autonomy and leadership at all levels. People who are great cultural adds demonstrate curiosity to learn, are unafraid to break things, step up and take the lead, take ownership of their projects, and thrive by sharing knowledge.</p>

<br><h4>Description</h4><p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Full Stack Engineer to work in Fidelity’s Enterprise Infrastructure Group in Merrimack NH or Westlake TX.</p><p>Team</p><p>Fidelity’s Enterprise Infrastructure &amp; Operations Distributed Compute and Storage Team is looking for a Senior/Principal, Software Engineer, to work with the Infrastructure as a Service team. We are a dynamic group of engineers working to automate our infrastructure platforms and provide self-service capabilities for Fidelity’s applications teams. Our goal is to make infrastructure platforms easier to manage and easier to consume for our technology partners. The ideal candidate should possess extensive full-stack development experience in a production setting, coupled with a robust background in Linux and Windows, infrastructure automation, agile development methodologies, scalable architecture, and cloud technologies. This role demands proficiency in coding as a primary contributor within a highly collaborative environment.</p><p>The Skills You Bring</p><ul><li>Bachelor’s degree or equivalent experience in Computer Science or Software Engineering preferred. </li><li>6+ Years IT experience. </li><li>Strong background in several of the following: Go, Angular, Python, JavaScript, AWS, RESTful services, Ruby, MVC, Jenkins CI/CD, Configuration Automation (Chef, Ansible). </li><li>Preferred background in: Bootstrap, HTML/CSS, Shell Scripting, messaging frameworks (MQ), Service Oriented/Micro-service Architectures, OpenStack, Relational Databases (PostgreSQL). </li><li>Comfortable working in both Linux, and Windows environments. </li><li>Experience with deploying and using open source tools, utilities and applications. </li><li>Working experience with Agile, 10-factor CI/CD, and testing environments/frameworks (Unit, Integration, TDD). </li><li>Understands the Spotify model for agile development and delivery. </li><li>Experience working in an ever-evolving DevOps environment. </li></ul><p>The Expertise You Have</p><ul><li>Demonstrates a drive for continuous improvement and enjoys tackling complex problems across various domains, even beyond the current role. </li><li>Possesses expertise in crafting scalable, cloud-friendly systems. </li><li>Quickly adapts to the evolving needs of the business and delivers timely results. </li><li>Maintains awareness of both current and new technologies. </li><li>Exhibits a strong desire to innovate and develop future technologies. </li><li>Capable of creating clear and compelling arguments to communicate decisions using available information and assumptions. </li></ul><p><strong>The Value You Deliver</strong></p><p>Deep knowledge and experience in software development able to tackle complex technical challenges and mentor junior developers. Lead projects, guiding teams through the development lifecycle and ensuring standard methodologies are followed. Drive innovation by exploring new technologies and methodologies, helping the organization stay competitive. Efficiently diagnose and resolve issues, minimizing downtime and improving system reliability. Contribute to the strategic direction of the company by aligning technical solutions with business goals. Ensure high standards of code quality, performance, and security, which are essential for maintaining robust and scalable systems.</p><p><strong>Dynamic Working</strong></p><p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days) in a Fidelity office.</p>

Full Stack Engineer (Go, Ansible, Angular, Python)

<br><h4>Description</h4>                Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a <strong>Charitable Outreach Specialist/</strong><strong><strong>NPO Outreach Specialist</strong> to</strong> work in Westlake, TX or Salt Lake City, UT.<br> The Role <br> The NPO Outreach Specialist is a member of the NPO Outreach team and is responsible for providing excellent service to our grant recommended nonprofit organizations. This position plays a meaningful role in helping our donors ensure their funds make an impact by supporting thousands of non-profit organizations to receive contributions quickly and securely. As a team member on our diverse and inclusive team, your main responsibilities will be researching and outreach to key charity contacts, validating non-profit information, and providing timely and accurate processing of enrollments into our Electronic Funds Transfer Program (EFT). Outreach may include cold-calling, emails, and support to targeted nonprofits. <br><br> As a member of Fidelity Charitable’s Service Delivery team, the NPO Outreach Specialist will be part of a highly motivated, fast paced team, must have a strong understanding of service operations, and be able to manage priorities well. This role may be responsible for some tier 1 technical support for charities and tier 2 product level support for our plan administrators and donor population. <br><br> The Expertise and Skills You Bring <ul><li>Bachelor's degree and 2 years of experience in customer service or service operations, or equivalent work experience </li></ul><ul><li>Strong and effective verbal and written communication skills </li></ul><ul><li>Demonstrates attention to detail, with good follow-through </li></ul><ul><li>Strong interpersonal, planning, multi-tasking, and time leadership skills </li></ul><ul><li>Demonstrates strong problem-solving skills </li></ul><ul><li>Ability to work under pressure and within tight deadlines </li></ul><ul><li>Demonstrates ability to identify and mitigate potential areas of risk </li></ul><ul><li>Technical proficiency </li></ul><ul><li>Ability to meet overtime commitments </li></ul><ul><li>Ability to understand and work in Fidelity systems such as XTRAC, RepApp, Genesys (not required) </li></ul><ul><li>Proficiency with Microsoft Office applications required </li></ul><ul><li>Work hours are M-F 8:30 a.m. – 5:00 p.m. CT, with extended hours as needed </li></ul> ? <br> The Team <br> The NPO Outreach Team works with nonprofits to ensure they quickly and securely receive grants through electronic funds transfers. The team works directly with nonprofits to help them enroll in the program and collaborates with other service delivery organizations to communicate with and support nonprofits. Our work is critical to moving the organization and our grantmaking to digital payment methods. <br> Company Overview <br> Fidelity Charitable (<a href="http://www.fidelitycharitable.org" target="_blank">www.fidelitycharitable.org</a>), a donor-advised fund, is one of the largest public charities in America. Since 1991, Fidelity Charitable has helped donors support over 200,000 nonprofit organizations with more than $25 billion in grants. In 2021, our donors granted over $10B to charitable organizations. Our greatest asset as an organization is our people and our mission to<strong>?</strong>grow the American tradition of philanthropy?by providing programs that make charitable giving accessible, simple, and effective. <br><br><br>

Charitable Outreach Specialist

<br><h4>Description</h4>                Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for aLinux Administrator to work in Fidelity’s Enterprise Infrastructure Group in Westlake TX or Merrimack NH. <h4><strong>The Role</strong></h4> We are looking for a Storage Administrator to handle the storage and backup technology and in constant verbal and written contact with important team members and peers in India and U.S.<br> In this role, you will work with senior technology folks, your peers on other operations teams and representing Distributed Compute and Storage(DCS) on Incident calls and will also be working with teams out of our India offices on day-to-day.<br> As an Operations member of this team you will continue to evaluate and find opportunities to automate, promote DevOps and EngOps work. You will be leading managing Linux, Unix, Windows operating systems, Hypervisors, Hardware, security compliance patching and responsible for stability of the environment!<br> This is a Shift role Wed-Sat or Sun-Wed (10 hours each day) – with occasional expectations to work on other days when coverage may be short <h4><strong>Team</strong></h4> This position as Linux Systems Administrator sits in the Distributed Compute Operations team and it will be responsible to support critical function i.e. Server Operations in Enterprise Infrastructure &amp; Operations (EI&amp;O) including but not limited to, Incident Management support, change execution with a focus on delivering stability, day-to-day operations &amp; contributing to several operations KPIs and Metrics. <h4><strong>The Expertise and Skills we’re Looking For</strong></h4><ul><li>5+ years’ experience in IT across a broad range of technologies, with specific experience for few years in working in server and storage infrastructure technologies </li><li>Knowledge on Linux, primarily Redhat Linux 7, 8 and 9 </li><li>Disk storage management </li><li>Virtualization technologies, preferred knowledge on VMware ESX servers </li><li>Virtualization experience (VMware) </li><li>On-call coverage experience </li><li>Troubleshooting skills on OS, hardware and storage issues </li><li>Shell Scripting, Python &amp; Good to have coding experience in node or angular </li><li>experience driving Incident calls and working with Enterprise level customers and app teams </li><li>Proven experience with Veritas products like Storage Foundation/Veritas Cluster Server is a plus </li><li>Windows, VMWare and OLVM (Oracle Logical Volume Manager) experience is a huge plus </li><li>Experience with Storage subsystems and SAN/NAS/CAS Infrastructure is a huge plus </li></ul><h4><strong>The Skills You Bring</strong></h4><ul><li>Proven experience in working with Server Operations &amp; Infrastructure team </li><li>Expert in driving the crisis / high severity incident calls </li><li>Expert in Agile methodology &amp; IT Service Management </li><li>Good understanding of infrastructure tech stack (Linux, AIX, Windows, VMWare, OpenStack, HP, Dell &amp; AIX server hardware). Experience in Oracle Linux Virtualization Manager (OLVM) is a huge plus </li><li>Identify gaps and process improvements to enhance the stability of the environment </li><li>Collaborating with various vendors (Redhat, HP, Dell, IBM AIX etc.) on RCA’s and implementing the solution </li><li>Seek out &amp; share new ideas, approaches &amp; industry insights towards automation &amp; stability in infrastructure domain, self-service &amp; self-healing </li><li>Communicate, Collaborate and build relationships with partners and crucial team members including engineering and other operations leaders. We strive to be fastest to deliver and easiest to consume technology services. </li></ul><h4><strong>Dynamic Working</strong></h4> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.                                                            <br>

446 Fidelity TalentSource Jobs