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ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThis position performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.JOB DESCRIPTION&nbsp;Essential Responsibilities: 1. Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.&nbsp;2. Completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.&nbsp;3. Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs.&nbsp;4. Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked.&nbsp;5. Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.&nbsp;6. Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.&nbsp; &nbsp;Other Responsibilities:&nbsp; 1. Complies with Greystar’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.&nbsp;2. May periodically inspect work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.&nbsp;Service Technician&nbsp;3. Assists in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management.&nbsp;Required Licenses or Certifications: •&nbsp;&nbsp; &nbsp;Incumbents must have EPA certifications Type 1 and II or Universal for refrigerant recycling. (Applies to Certified Service Technicians.) •&nbsp;&nbsp; &nbsp;Incumbents must have all certifications as required by State and Local jurisdictions. (Applies to all Service Technicians.) •&nbsp;&nbsp; &nbsp;Incumbents must have valid driver’s license to operate a golf cart on property depending on the property size.#LI-KF1The hourly range for this position is $24.00 - $26.00Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar

Maintenance Technician - Chancery Square

ABOUT GREYSTAR​Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYYou will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of.JOB DESCRIPTIONKey Role Responsibilities<ul><li>Acts as a role model at all times by demonstrating the core values&nbsp;&nbsp;</li><li>Leads the team to create positive memorable experiences by exceeding expectations for all residents.&nbsp;&nbsp;</li><li>Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property’s occupancy and revenue goals&nbsp;</li><li>Ensures marketing campaigns, advertising and promotional activities are effectively implemented&nbsp;&nbsp;</li><li>Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community’s compliance with pertinent regulations and providing performance data and reporting&nbsp;</li><li>Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience.&nbsp;&nbsp;</li><li>Meets targeted revenues by making rate recommendations based on market data and monitors payments.&nbsp;</li><li>Prepares and forecasts annual budgets by analyzing financial statements, reviewing marketing information, and accessing operational reports.&nbsp;</li><li>Manages the financial performance; attending regular P&amp;L reviews with stakeholders.&nbsp;</li><li>Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests.&nbsp;</li><li>Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues.&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Assesses team member training needs and ensure thorough understanding of systems and adherence to policies&nbsp;</li><li>Develops capability of team members in order to meet key performance goals and future succession requirements.&nbsp;</li><li>Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required.&nbsp;&nbsp;</li><li>Oversees the tenancy management process by coordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement.&nbsp;</li><li>Works hand in hand with Health &amp; Safety to drive a safety culture by managing and monitoring the appropriate health &amp; safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment.&nbsp;</li><li>Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings.&nbsp;</li><li>Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales.&nbsp;</li><li>Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.&nbsp;&nbsp;&nbsp;</li></ul>Key Relationships<ul><li>Regional Operations Managers, Investors &amp; Portfolio Management Team.&nbsp;</li><li>Corporate Support Teams including HR, Finance, Systems, Sales &amp; Marketing, Health &amp; Safety &amp; Capital Projects.&nbsp;</li></ul>About YouKnowledge &amp; Qualifications<ul><li>Good level of general education&nbsp;</li><li>Proficient in the use of Microsoft Office packages including Word, Excel and Outlook.&nbsp;</li><li>Proficiency in using property management software. Training will however, be provided.&nbsp;</li><li>A knowledge and understanding of UK Health and Safety policies preferably with some form of recognized training i.e. IOSH or NEBOSH.&nbsp;</li></ul>Experience &amp; Skills&nbsp;Essential<ul><li>Experience of successfully driving leasing performance and managing operations within the property sector or similar environment.&nbsp;</li><li>Experience of leading a team and a proven track record in delivering service excellence in a similar management role/ environment.&nbsp;</li><li>Detailed knowledge of Landlord/Tenant Legislation.&nbsp;</li><li>A strong team player but capable of working autonomously and taking ownership.&nbsp;</li><li>Excellent organization skills with the ability to multi task and prioritize&nbsp;</li><li>Excellent verbal and written communication skills&nbsp;</li><li>Numerical skills necessary to complete the above activities.&nbsp;</li><li>Demonstrated management and leadership skills sufficient to recruit, lead, direct, evaluate and manage team members to achieve high performance, including maintenance specialists.&nbsp;</li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.&nbsp;</li><li>Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment.&nbsp;</li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.</li></ul>

Community Manager

ABOUT GREYSTAR​Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYContributes to an exceptional resident experience alongside the Community team and Estates Management team through the provision of a high standard of repairs, maintenance tasks, planned and unplanned works and statutory compliance of the building fabric and mechanical and electrical systems. Inspects and diagnoses faults, in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipmentJOB DESCRIPTIONKey Role Responsibilities<ul><li>Works as part of the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.</li><li>Communicates effectively with residents, clients, contractors and colleagues; demonstrating a clear understanding of maintenance issues and using initiative to respond accordingly.</li><li>Monitors and maintains the electronic maintenance reporting system, Onesite, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.</li><li>Promotes customer satisfaction by providing regular updates to residents via OneSite regarding ongoing or delayed maintenance issues.</li><li>Administers all property maintenance &amp; records in accordance with Greystar policies &amp; procedures</li><li>Maintains a focus on delivering services within agreed budgetary &amp; resource parameters</li><li>Maintains adequate levels of spares, stock and supplies, ensuring effective forward planning.</li><li>Diagnoses and undertakes repair and maintenance tasks to a high quality including plumbing, joinery and carpentry, painting/decorating and lighting; or organizes and oversees repairs to completion if referred to contractors.</li><li>Understands and responds to health and safety matters in an appropriate &amp; timely manner</li><li>Reports any incidents or accidents to the Community Manager using the correct system and documentation</li><li>Moves furniture and heavy items around site as required</li><li>Ensures all communal areas of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair &amp; cleanliness.</li><li>Coordinates and accompanies external Contractors/Suppliers executing minor works on site.</li><li>Liaises with relevant team members within Estates Management or Operations teams to ensure transparency and clear communication when works are taking place.</li><li>Monitors Sub-Contractors performance to standard and retains accurate records of their site operations including all relevant RAMS &amp; Permits to Work.</li><li>Highlights and assists with the management of any community works.</li><li>Assists the Community Manager in key management ensuring high levels of security at all times.</li><li>Ensures annual checks are carried out for their statutory insurance and qualifications.</li><li>Manages and maintains all statutory testing records, utilizing other team members where appropriate</li><li>Carries out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuations</li><li>Ensures the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free, supervising external contractors as required</li><li>Practices proper safety techniques in accordance with Company and safe systems of work guidelines</li><li>Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address.</li><li>Reviews site risk assessments as required with Community Manager.</li><li>Seeks to maximize efficiency of utilities.</li></ul>Key Relationships<ul><li>Operations team</li><li>Estates Management team</li></ul>Knowledge &amp; Qualifications<ul><li>A reasonable level of general education educated to O’ Level / GCSE level or equivalent with demonstrable written and numerical skills.</li><li>Awareness of H&amp;S requirements on site</li><li>Continually strives to improve knowledge, skills and abilities to produce the best results</li><li>A recognized trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building, e.g. plumbing or electrical, is essential.</li></ul>Experience &amp; Skills<ul><li>Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder /residential construction in the following trades; plumber, electrician or carpenter</li><li>Experience of installing and maintaining hot and cold water systems, sanitary appliances and soil and waste drainage.</li><li>Experience of installing and maintaining electrical systems and fire alarm, emergency lighting and security systems.</li><li>Fluent English verbal and written communication skills</li><li>Helpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents</li><li>Good team player with strong relationship building and influencing skills</li><li>Positive approach and ability to work on own initiative</li><li>Ability to determine cost effective solutions to repairs</li><li>Contractor &amp; Supplier Supervision skills are desirable</li><li>Excellent organization skills with the ability to multi task and priorities</li><li>Flexible approach to work and adaptable to thrive in a changing environment.</li></ul>

Maintenance Technician

ABOUT GREYSTAR​Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe position of Senior Community Manager for our asset in Kings Cross is taking overall responsibility and accountability for this 937 bed student asset. This person will have overarching responsibility for all operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading by example, your focus will be to build a vibrant, safe, and welcoming community for our residents to thrive.JOB DESCRIPTIONKey Role Responsibilities<ul><li>Contributes to the delivery of a complex and evolving staffing structure, covering our in-house Community Management, Concierge, Customer Service and Maintenance departments.</li><li>Provides supportive and inspiring leadership to the team by interviewing, hiring, and training team members, and by managing their performance in accordance with Company policies, values, and business practices.</li><li>Identifies areas for improvement, offers suggestions to improve efficiency and productivity, and implements ideas that achieve operational excellence.</li><li>Acts as a role model at all times by demonstrating the core values</li><li>Leads the team to create positive memorable experiences by exceeding expectations for all residents.</li><li>Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property’s occupancy and revenue goals</li><li>Ensures marketing campaigns, advertising and promotional activities are effectively implemented</li><li>Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community’s compliance with pertinent regulations, and providing performance data and reporting</li><li>Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience.</li><li>Meets targeted revenues by making rate recommendations based on market data and monitors payments.</li><li>Prepares and forecasts annual budgets by analysing financial statements, reviewing marketing information, and accessing operational reports.</li><li>Manages the financial performance; attending regular P&amp;L reviews with stakeholders.</li><li>Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests.</li><li>Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues.</li><li>Assesses team member training needs and ensure thorough understanding of systems and adherence to policies</li><li>Develops capability of team members in order to meet key performance goals and future succession requirements.</li><li>Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required.</li><li>Oversees the tenancy management process by coordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement.</li><li>Works hand in hand with Health &amp; Safety to drive a safety culture by managing and monitoring the appropriate health &amp; safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment.</li><li>Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings.</li><li>Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales.</li><li>Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.</li></ul>Key Relationships<ul><li>Regional Operations Managers</li><li>Investors, Asset, and Portfolio Management Teams.</li><li>Corporate Support Teams including HR, Finance, Systems, Sales &amp; Marketing, Health &amp; Safety &amp; Capital Projects.</li></ul>About YouExperience Qualifications &amp; SkillsEssential<ul><li>Experience of successfully driving leasing performance and managing operations within the property sector or similar environment.</li><li>Experience of leading a team and a proven track record in delivering service excellence in a similar management role/ environment.</li><li>Detailed knowledge of Landlord/Tenant Legislation.</li><li>A strong team player but capable of working autonomously and taking ownership.</li><li>Excellent organisation skills with the ability to multi task and prioritise</li><li>Excellent verbal and written communication skills</li><li>Numerical skills necessary to complete the above activities.</li><li>Demonstrated management and leadership skills sufficient to recruit, lead, direct, evaluate and manage team members to achieve high performance, including maintenance specialists.</li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.</li><li>Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment.</li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.</li></ul>

Senior Community Manager

ABOUT GREYSTAR​Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe purpose of this role is to manage and support in the delivery of the day-to-day resident experience objectives of the property and lead the team by example to build a vibrant, safe and welcoming community our residents enjoy being part of. Assisting the Community Manager in the day-to-day financial and operational management of the property including leasing, marketing, property maintenance and tenancy administration.JOB DESCRIPTIONKey Role Responsibilities<ul><li>Acts as a role model at all times by demonstrating the core values.</li><li>Acts up covering the Community Manager responsibilities in his or her absence ensuring work is organized and executed in line with Greystar expectations.</li><li>Actively seeks interaction and contact with residents to proactively seek to improve the front of house service delivery anticipating and exceeding resident expectations.</li><li>Promotes resident satisfaction and retention by monitoring resident feedback including online reviews and responding to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues.&nbsp;&nbsp;</li><li>Assists and supports the Community Manager with communications, assessment and development of team members</li><li>Monitors payments and chases outstanding rent arrears following rent collection processes to meet business goals whilst promoting tenancy extensions and other revenue streams</li><li>Co-ordinates the tenancy management process by making periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement.</li><li>Processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required.</li><li>Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings.</li><li>Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.&nbsp;</li><li>Completes relevant operational, financial and compliance administrative tasks including routine weekly and monthly reporting and ensures property data is accurate</li><li>Supports with resident event management within the community</li><li>Undertakes marketing and leasing activities including: viewings, following up on enquiries and sales conversions.&nbsp;</li><li>Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities.</li><li>Stays informed about current market and competitor conditions</li><li>Assists with summer community preparations, including move-in and move-out processes.</li><li>Assists the Community Manager to ensure the property meets necessary Health and Safety requirements, monitors incident reporting system and completes compliance activities in line with the Company’s policies and procedures.</li><li>Participates where required in an on call roster to provide out of hours emergency support for the community.</li><li>Works with the Community Manager in the preparation of the annual budget and monthly management accounts</li></ul>Knowledge &amp; Qualifications<ul><li>Good level of general education</li><li>Proficient in the use of Microsoft Office packages including Word, Excel and Outlook.</li><li>Proficiency in using property operation systems. Training will however, be provided.</li><li>Knowledge of Landlord/Tenant Legislation.</li></ul>Experience &amp; SkillsEssential<ul><li>Excellent customer service skills and significant experience in a customer facing service delivery role.</li><li>Good team player&nbsp; with strong relationship building and influencing skills</li><li>Ability to act autonomously, taking decisions and/or action when required.</li><li>Fluent English verbal and written communication skills</li><li>Excellent organisation skills with the ability to multi task and prioritise</li><li>Numerical skills necessary to complete the above activities</li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience</li><li>Flexible approach to work and adaptable to thrive in a changing environment.</li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.</li></ul>

Assistant Manager

ABOUT GREYSTAR​Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYWorks as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals.JOB DESCRIPTIONKey Role Responsibilities<ul><li>Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living.</li><li>Supports the creation of a positive, memorable experience for residents.</li><li>Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.</li><li>Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystar’s complaints procedure.</li><li>Supports events and activities within the Community.</li><li>Establishes and maintains relationships with University clients.</li><li>Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities.</li><li>Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases.</li><li>Undertakes marketing activities such as attending open days and leafleting to promote the property.</li><li>Carries out sales and leasing activities including: viewings, following up on enquiries and sales conversions.&nbsp;</li><li>Assists with summer Community preparations, including move-in and move-out processes.</li><li>Completes Health and Safety compliance activities in line with the Company’s policies and procedures.</li><li>Participates where required in an on call roster to provide out of hours emergency support for the Community.</li><li>Chase outstanding rent arrears following rent collection procedures in meeting property targets.</li><li>Promote tenancy extensions and other revenue streams such as vending.</li><li>Raise purchase orders in accordance with procedures.</li><li>Ensure tenant refunds are completed in a timely manner and in line with Greystar’s policy.</li><li>Look to maximise efficiency of utilities.</li></ul>Key Relationships<ul><li>Onsite Team Members.</li></ul>Knowledge &amp; Qualifications<ul><li>Good level of general education.</li><li>Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems (Training to be provided on in house systems).</li><li>A knowledge and understanding of UK Health and Safety requirements and legislation.</li></ul>Experience &amp; SkillsEssential<ul><li>Excellent customer service skills and significant experience in a customer facing service delivery role.</li><li>Good team player with strong relationship building and influencing skills.</li><li>Ability to act autonomously, taking decisions and/or action when required.</li><li>Fluent English verbal and written communication skills.</li><li>Excellent organization skills with the ability to multi task and priorities.</li><li>Numerical skills necessary to complete the above activities.</li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.</li><li>Flexible approach to work and adaptable to thrive in a changing environment.</li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.</li></ul>

Customer Service Associate

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Manager, National Client Marketing, oversees the day-to-day execution of marketing programs, products, strategies, and standards at assets across multiple geographies for assigned, top-tier third party client(s) of the Greystar US Property Management division, to ensure consistency and achievement of the marketing vision. The position establishes and maintains productive and customer-centric relationships with assigned client(s), Client Services team members, and real estate operations leaders to define and understand the marketing vision and priorities for the client portfolio, and coordinates with regional marketing team members, external marketing vendors and suppliers, and others as needed to develop and implement marketing activities to achieve the defined vision and outcomes. The Manager, National Client Marketing, participates in identifying and developing property-level budgets to ensure appropriate resources to support marketing goals, and monitors, tracks, and reports on the progress of marketing efforts relative to established priorities and goals. The position is critical to driving client satisfaction through ongoing communication to provide routine updates, reports on performance results, and news and developments related to marketing products and services.JOB DESCRIPTION<ul><li>Oversee the day-to-day execution of the marketing strategies, programs, products, and standards for managed assets across multiple geographies for US Property Management’s identified top-tier third-party client(s) to ensure consistency and achievement of the overall vision and priorities for the client portfolio.</li><li>Manage a productive, responsive, and customer-centric relationship with assigned top-tier client(s) to identify and define the short- and long-term vision for the client portfolio, maintain ongoing communication to keep the client informed about progress on key initiative, product and program implementation and adoption, and the marketing performance for the assets comprising the portfolio. Respond quickly and with urgency to client inquiries and requests for information, and involve real estate operations and local or regional marketing team members as needed to effectively respond to client needs.</li><li>Establish relationships and engage with leaders in Client Services, real estate operations, regional marketing, and external marketing vendors and service providers to communicate the client’s vision, goals, and marketing priorities for the portfolio, and builds support and commitment for adhering to and implementing the client-approved marketing strategies, products, and programs that support vision achievement.&nbsp; Actively participate in developing property-level budgets to ensure appropriate resourcing for planned marketing strategies and programs.</li><li>Assist in creating and developing tools, internal and external resource guides, marketing playbooks, job aids, performance and analytical reports, and other documents and materials to support the successful implementation of marketing programs and products, and provide feedback and offer suggestions for improving and enhancing the application of support materials.</li><li>Access marketing performance data sources to monitor, analyze, evaluate, and report on the progress and results of marketing-related activities, products, programs, and initiatives for assigned client(s), identify and research red flags and potential issues impacting progress or marketing performance and coordinate with local and regional marketing team members as needed to address and correct problems.</li><li>Plan for and lead client meetings to provide updates on portfolio marketing performance, program adoption and impact, and determine, propose, and discuss any changes to established marketing plans or standards to optimize the impact to the portfolio.&nbsp; Develop robust PowerPoint decks, data-driven reports, graphics, and other materials to support the meeting and enrich discussion and decision-making.</li><li>Access and review multiple sources related to emerging products, programs, technologies, innovations, and practices within the marketing discipline, including proposed, planned, and in-progress initiatives at Greystar, proactively make recommendations to assigned clients for new products and services to optimize asset performance, and encourage and support clients in participating in pilots of new marketing services and programs,</li><li>Support and/or directly participate in onboarding newly acquired assets within the assigned client(s) portfolio, or for other clients as needed, and coordinate with local and regional marketing teams to ensure that marketing products, programs, standards, and practices are introduced and implemented upon takeover.</li></ul>Knowledge, Skills, and Abilities Required<ul><li>Bachelor’s degree or comparable experience in marketing, advertising, or digital/social/creative marketing channels, preferably in a client-facing role. 5+ years’ hands-on experience in overseeing and implementing multi-faceted marketing plans and strategies, and coordinating with local and regional teams to ensure consistency in marketing practices across geographies. Knowledge and experience in multi-family rental housing is highly preferred.</li><li>Proven ability to build, maintain, and manage productive relationships, particularly with external clients/customers, as well as with leaders of diverse backgrounds and disciplines. Strong ability to ascertain and understand client needs, and translate those into actionable and tangible plans, strategies, and tactics with clearly defined metrics and key performance indicators for evaluating results.</li><li>Excellent skills in creating, developing, and producing a variety of tools and resources to enable implementation of marketing programs and products, including resource guides, marketing playbooks, job aids, project status updates, and analytical reports. Must be able to access, analyze, interpret, and create compelling reports that provide detailed explanation of findings and recommendations for actions.</li><li>Very skilled in using tact, diplomacy, and conflict management techniques to work through and amicably resolve differences and issues that come into play during the project life cycle; must be able to negotiate and work through differences, build consensus, and win support from internal and external stakeholders, including clients.</li><li>Excellent leadership and people-management skills, with demonstrated success in acquiring and developing talent, building and managing a team, and promoting a productive and energized work climate that encourages team member growth, engagement, and retention. Preferred 2-5 years of experience in directly managing and supervising team members.</li><li>Proven project management skills and experience in leading complex projects and initiatives that may include working with diverse teams from different discipline areas. Excellent ability to plan, organize, manage, and direct a project team, track and monitor progress, and meet established deadlines and budgets, particularly for large-scale projects with multiple work streams (strategy, creative, account, research, and data).</li><li>Effective interpersonal and written communication skills, including the ability to use Microsoft products such as Word, Excel, PowerPoint, and TEAMS, and ability to make effective presentations to diverse audiences. Particularly comfortable and skilled in making oral presentations and working with team members and leaders at all levels, including senior and executive leadership.</li><li>Occasional travel within the US may be required to attend business meetings, training sessions, conferences, or other situations necessary to accomplish all or parts of the daily responsibilities of this position.</li></ul>#LI-RS1Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Manager - National Client Marketing

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThis position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.JOB DESCRIPTIONEssential Responsibilities: •&nbsp;&nbsp; &nbsp;Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing. &nbsp;&nbsp; •&nbsp;&nbsp; &nbsp;Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.&nbsp; •&nbsp;&nbsp; &nbsp;Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community’s established policies related to concessions, specials, and other programs to boost occupancy.&nbsp; •&nbsp;&nbsp; &nbsp;Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.&nbsp; •&nbsp;&nbsp; &nbsp;Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.&nbsp; •&nbsp;&nbsp; &nbsp;Ensures that the community and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.&nbsp; •&nbsp;&nbsp; &nbsp;Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.&nbsp; •&nbsp;&nbsp; &nbsp;Executes and performs activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time. &nbsp; &nbsp; &nbsp; &nbsp; •&nbsp;&nbsp; &nbsp;Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s). &nbsp;Required Licenses or Certifications: •&nbsp;&nbsp; &nbsp;Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions•&nbsp;&nbsp; &nbsp;Incumbents must have valid driver’s license to operate a golf cart on property.#LI-DG3The hourly range for this position is $22.00-$24.00.Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Leasing Professional - Atlantic Station West

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThis position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.JOB DESCRIPTIONEssential Responsibilities: •&nbsp;&nbsp; &nbsp;Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing. &nbsp;&nbsp; •&nbsp;&nbsp; &nbsp;Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.&nbsp; •&nbsp;&nbsp; &nbsp;Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community’s established policies related to concessions, specials, and other programs to boost occupancy.&nbsp; •&nbsp;&nbsp; &nbsp;Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.&nbsp; •&nbsp;&nbsp; &nbsp;Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.&nbsp; •&nbsp;&nbsp; &nbsp;Ensures that the community and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.&nbsp; •&nbsp;&nbsp; &nbsp;Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.&nbsp; •&nbsp;&nbsp; &nbsp;Executes and performs activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time. &nbsp; &nbsp; &nbsp; &nbsp; •&nbsp;&nbsp; &nbsp;Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s). &nbsp;Required Licenses or Certifications: •&nbsp;&nbsp; &nbsp;Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions•&nbsp;&nbsp; &nbsp;Incumbents must have valid driver’s license to operate a golf cart on property.#LI-DG3The hourly range for this position is $23.00-$25.00.Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Leasing Professional - The Sudbury

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThis position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.JOB DESCRIPTIONEssential Responsibilities: •&nbsp;&nbsp; &nbsp;Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing. &nbsp;&nbsp; •&nbsp;&nbsp; &nbsp;Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.&nbsp; •&nbsp;&nbsp; &nbsp;Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community’s established policies related to concessions, specials, and other programs to boost occupancy.&nbsp; •&nbsp;&nbsp; &nbsp;Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.&nbsp; •&nbsp;&nbsp; &nbsp;Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.&nbsp; •&nbsp;&nbsp; &nbsp;Ensures that the community and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.&nbsp; •&nbsp;&nbsp; &nbsp;Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.&nbsp; •&nbsp;&nbsp; &nbsp;Executes and performs activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time. &nbsp; &nbsp; &nbsp; &nbsp; •&nbsp;&nbsp; &nbsp;Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s). &nbsp;Required Licenses or Certifications: •&nbsp;&nbsp; &nbsp;Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions•&nbsp;&nbsp; &nbsp;Incumbents must have valid driver’s license to operate a golf cart on property.#LI-AK1Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

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