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Gold Coast JCB is the JCB dealer for southeast FL with a strong commitment to be the best service department in the area. We are looking for Technicians that want to grow their careers with a company that will support them and be proud of. Seeking a Mobile Construction Equipment Technician/Mechanic with strong diagnostic skills who can easily communicate with customers. Come grow with us.Position PurposeReporting to the Service Manager, the Field Service Technician is responsible for diagnosing, repairing and maintaining various types of heavy machinery, aerial equipment, generators, and other equipment for construction, industrial, agricultural and government applications. Always providing the best customer service possible by focusing on customer uptime, utilizing Gold Coast JCB unique abilities&nbsp;as JCB authorized dealer in the territory. For Gold Coast JCB northern territory starting North Miami-Dade / Broward and upMajor Tasks, Responsibilities &amp; Key Accountabilities<ul><li><ul><li>Drive to and from customer jobsites or facilities on a company service truck, to perform services on the field.</li><li>Complete and turn in reports that capture all time and work completed, with clear notes.</li><li>Provide diagnostic analysis, repair, or preventive maintenance for customer and company machines.</li><li>Assist and work with other technicians on complicated jobs and when required.</li><li>Ability to mentor, teach and advice other technicians.</li><li>Complete in shop or on-site system audits and evaluations on machines.</li><li>Assists with customers product clinics, field days, and related promotional events as needed.</li><li>Most possess a valid and active Florida driver’s license, appropriate to the position and type of vehicle required for the position</li><li>Review work orders for completeness and accuracy, for Service Manager to be able to close and process billing.</li><li>Keep Service Department tools, equipment and company vehicles in good working and safe conditions.</li><li>Practice and adhere to all safety policies and training.</li><li>Maintain a clean and professional image according to JCB and Gold Coast JCB standards.</li><li>Conduct business in alignment with company’s Mission, Vision, and Core Values. </li></ul></li></ul>Minimum Qualifications <ul><li><ul><li>College degree in Diesel or Technical related field.<ul><li>Will consider equivalent work experience in lieu of educational qualifications.</li></ul></li><li>10+ years of experience as Service Technician or similar position, in a heavy machinery, truck, or diesel engine industry, with proven track record.</li><li>Bilingual (English / Spanish)</li><li>Strong written and verbal communications skills.</li><li>Knowledge of heavy machinery, truck or diesel engine industries.</li><li>Strong computer skills to perform diagnostics, complete and submit reports, etc.</li><li>Ability to travel.</li></ul></li></ul>Knowledge, Skills, Abilities&nbsp;&amp; Competencies<ul><li>Proficient in Microsoft Office software </li><li>Comfortable in an in-person office environment</li><li>Technical competence is a plus</li><li>Must be customer service oriented, flexible, and have a high energy level</li><li>Must have excellent follow-through skills </li><li>Must have a professional, polished, and sophisticated demeanor and be comfortable in most social settings</li><li>Must be open to domestic and international travel</li><li>Desire and proven ability to learn and grow </li></ul>Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li><ul><li>Ability to stand and walk with frequent lifting, guiding and/or carrying of lightweight materials and equipment for up to 12 hours.</li><li>Ability to twist upper body frequently, bend at waist, kneel, crouch and negotiate uneven surfaces.</li><li>Able to lift up to 75 pounds * Use hands, arms and legs fully; grasp, manipulate and assemble small to large objects with the aid of forklifts or cranes as needed; see and hear well with or without aid.</li><li>Good hand eye coordination.</li><li>Communicate by speech and hearing in person at a basic English and Spanish proficiency.</li></ul></li></ul>Gold Coast JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. Gold Coast JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLEDJCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.JobFamilyCustomer ServicePayTypeHourly

Gold Coast JCB - Field Service Technician

Company Profile SoCal JCB is a highly successful, fast-growing business We pride ourselves in customer service. We invest in our workforce and offer a highly competitive compensation and benefit program. SoCal JCB is an authorized dealer for JCB construction equipment including skid steer loaders, backhoe loaders, wheel loaders, excavators and telehandlers.Minimum Qualifications<ul><li>Proven experience in inside sales</li><li>Strong customer service skills and a customer-centric approach</li><li>Excellent communication skills, both verbal and written</li><li>Ability to multitask, prioritize, and manage time effectively</li><li>Proficient in using CRM software and MS Office Suite</li><li>Strong problem-solving skills and attention to detail</li><li>Ability to work independently and as part of a team</li></ul>Preferred Qualifications<ul><li>At least 2 years of parts and/or service experience in the heavy equipment industry </li><li>Bilingual – English and Spanish</li></ul>Responsibilities<ul><li>The successful candidate will play a key role in driving sales and building strong relationships with customers in the industry</li><li>This role involves handling inbound and outbound sales inquiries, providing product information, and closing sales</li><li>Respond to inbound sales inquiries via phone, email</li><li>Make outbound calls to prospective and existing customers</li><li>Identify customer needs and recommend appropriate equipment solutions</li><li>Provide detailed product information, including features, benefits, and pricing</li><li>Prepare and process sales orders accurately and efficiently</li><li>Follow up on quotes and leads to convert them into sales</li><li>Coordinate with the operations team to ensure timely delivery of equipment</li><li>Build and maintain strong relationships with new and existing customers</li><li>Handle customer complaints and concerns with professionalism and escalate issues when necessary</li><li>Ensure high levels of customer satisfaction through excellent service</li><li>Maintain accurate records of customer interactions and sales activities in CRM systems</li><li>Provide regular sales updates to management</li><li>Stay updated on product knowledge and industry trends</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. JCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.JobFamilySalesPayTypeSalary

SoCal JCB- Inside Sales Representative 

Gold Coast JCB is the JCB dealer for southeast FL with a strong commitment to be the best service department in the area. We are looking for Technicians that want to grow their careers with a company that will support them and be proud of. Seeking a Construction Equipment Technician/Mechanic with strong diagnostic skills who can easily communicate with customers. Come grow with us.Position PurposeReporting to the Service Manager, the Shop Service Technician is responsible for diagnosing, repairing and maintaining various types of heavy machinery, aerial equipment, generators, and other equipment for construction, industrial, agricultural and government applications. Always providing the best customer service possible by focusing on customer uptime, utilizing Gold Coast JCB unique abilities&nbsp;as JCB authorized dealer in the territory.Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li><ul><li>Complete and turn in reports that capture all time and work completed, with clear notes.</li><li>Provide diagnostic analysis, repair, or preventive maintenance for customer and company machines.</li><li>Assist and work with other technicians on complicated jobs and when required.</li><li>Ability to mentor, teach and advice other technicians.</li><li>Complete system audits and evaluations on machines.</li><li>Assists with customers product clinics, field days, and related promotional events as needed.</li><li>Review work orders for completeness and accuracy, for Service Manager to be able to close and process billing.</li><li>Keep Service Department tools, equipment and company vehicles in good working and safe conditions.</li><li>Practice and adhere to all safety policies and training.</li><li>Maintain a clean and professional image according to JCB and Gold Coast JCB standards.</li><li>Conduct business in alignment with company’s Mission, Vision, and Core Values. </li></ul></li></ul>Minimum Qualifications <ul><li><ul><li>College degree in Diesel or Technical related field.<ul><li>Will consider equivalent work experience in lieu of educational qualifications.</li></ul></li><li>5+ years of experience as Service Technician or similar position, in a heavy machinery, truck, or diesel engine industry, with proven track record.</li><li>Communicate by speech and hearing in person at basic English and Spanish proficiency.</li><li>Strong written and verbal communications skills.</li><li>Knowledge of heavy machinery, generators, and truck or diesel engine industries.</li><li>Strong computer skills to perform diagnostics, complete and submit reports, etc.</li><li>Ability to travel.</li></ul></li></ul>Knowledge, Skills, Abilities&nbsp;&amp; Competencies<ul><li>Proficient in Microsoft Office software </li><li>Comfortable in an in-person office environment</li><li>Technical competence is a plus</li><li>Must be customer service oriented, flexible, and have a high energy level</li><li>Must have excellent follow-through skills </li><li>Must have a professional, polished, and sophisticated demeanor and be comfortable in most social settings</li><li>Must be open to domestic and international travel</li><li>Desire and proven ability to learn and grow </li></ul>Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions safely.While performing the duties of this job, the employee is regularly required to:<ul><li><ul><li>Ability to stand and walk with frequent lifting, guiding and/or carrying of lightweight materials and equipment for up to 12 hours.</li><li>Ability to twist upper body frequently, bend at waist, kneel, crouch and negotiate uneven surfaces.</li><li>Able to lift up to 75 pounds * Use hands, arms and legs fully; grasp, manipulate and assemble small to large objects with the aid of forklifts or cranes as needed; see and hear well with or without aid.</li><li>Good hand eye coordination.</li><li>Communicate by speech and hearing in person at a basic English and Spanish proficiency.</li></ul></li></ul>Gold Coast JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. Gold Coast JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLEDJCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.JobFamilyCustomer ServicePayTypeHourly

Gold Coast - Shop Service Technician 

Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeThe successful candidate will be part of a dynamic team trouble shooting technical concerns.&nbsp; They will have the ability to work from their own initiative and should have strong communication skills that will enable them to communicate successfully at all levels both within and outside the organization.&nbsp; This position is based in Savannah.Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Identify, quantify and prioritize technical concerns by use of technical reports as they relate to our direct customer network.</li><li>Provide resolutions to potentially complex technical issues, with specific focus towards establishing the root cause.</li><li>Provide 1st line technical support to field technicians needing assistance when diagnosing and repairing JCB equipment.</li><li>Compile technical, warranty, and fleet availability reports for internal and external distribution.</li><li>Preparation and presentation of ‘Customer Focus’ meetings.</li><li>Working closely with the Business Unit to ensure new products are introduced to the markets to the required customer service and quality standards using the JCB New Product Introduction Process.</li><li>Work with internal field personnel daily to ensure the highest level of customer service is achieved.</li><li>Participate in customer visits, when necessary, to understand and resolve product concerns and keep Business Unit personnel as close to the customer as possible.&nbsp; </li></ul>Nature &amp; ScopeReports to General Service Manager – Direct Sales.Minimum Qualifications<ul><li>Must pass any drug screens, background checks and pre-employment tests as applicable.</li><li>Ability to read hydraulic and electrical schematics&nbsp; </li><li>Previous employment as a technician on construction equipment</li></ul>Preferred Qualifications<ul><li>Technical Institute graduate in related field</li><li>Five years of technical service or training experience within a related industry</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Proficiency with Microsoft Word, Excel, Access and PowerPoint.</li><li>Knowledge of engines &amp; transmissions, electrical and hydraulic systems.</li><li>Ability to take direction well, either written or verbal</li><li>Effective presentation and written communication skills</li><li>Excellent customer service, problem solving and organizational skills</li><li>Ability to be detail oriented and multi-task while maintaining a sense of urgency</li><li>Willingness to travel as required</li></ul>Job Conditions<ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilyAdministration/SupportPayTypeSalary

Technical Product Specialist 

<h4>Company Profile</h4>SoCal JCB is a highly successful, fast-growing business. We pride ourselves in customer service. We invest in our workforce and offer a highly competitive compensation and benefit program. SoCal JCB is an authorized dealer for JCB construction equipment including skid steer loaders, backhoe loaders, wheel loaders, excavators and telehandlers.Position SummaryThis role is an opportunity to lead the Parts &amp; Service Operations and Sales team and is responsible for achieving a high level of customer satisfaction and business performance. What you will be able to do<ul><li>Lead and manage all business and/or department activities related to ensuring the customer experience is positive and that all team members are committed to SoCal JCB’s Core Values and Core Purpose.</li><li>Coach and mentor your direct reports with regards to efficiency, productivity, profitability, attitude, and leadership.</li><li>Ensure quick and absolute resolution on any operations challenges that jeopardize our customer relationships, and ensure escalations are handled in an appropriate and timely manner.</li><li>Manage the proper process from end to end relating to the Parts and Service businesses, respectively. Ensure maximum performance of OEM Parts &amp; Service Partnership program.</li><li>Develop Sales pipelines at both locations to grow the aftermarket business accordingly.</li><li>Maintain a high level of relationship with key positions at our National Accounts</li><li>Assist in A/R collection, and all needs of the business relating to customer relationships and business performance, as needed.</li></ul>Requirements for the position<ul><li>Bachelor's Degree in business or similar field.</li><li>10+ years of experience with Parts &amp; Service operations and sales in a heavy equipment dealership setting. </li><li>Experience with developing a high level of customer service and team camaraderie with accountability</li><li>Technical experience is preferred but not required.</li><li>Bi-lingual is preferred but not required.</li><li>Detailed understanding of a dealership business model</li><li>Must pass any drug screens, background checks and any pre-employments tests as applicable.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLEDJCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLEDJobFamilyManagementPayTypeSalary

Director - Aftermarket Sales 

Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeReporting to the Purchasing Manager, this position is responsible for the approval of domestic and international sources, and the timely purchase of quality materials per the engineering specification within the specified parameters. This position is responsible for ensuring new product introductions in accordance with the master project plan through early involvement between Engineering, Planning and the supplier base. Additionally, the position shall continuously research, identify and deliver initiatives to drive down the material costs, increase quality, and secure capacity.Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Research, validate and approve suppliers for production supply of materials of non-metallic materials (i.e. rubber, glass, plastics).</li><li>Research requirements (technical, commercial and volume), compile supplier bid lists, compile bid packages, solicit offers, negotiate contract terms, nominate vendors and issue Blanket Purchase Orders or Master Supply Agreements</li><li>Monitor supplier adherence to timing and cost objectives for tooling and materials and mitigate identified risks. Validate production approval (ISIR / PPAP) and hand over contract maintenance to tactical buyer</li><li>Responsible for constant cost reductions and fulfilment of supplier capacity requirements through commercial negotiations; process, product and material improvements; technology improvements; supplier investments; in-sourcing, re-sourcing and out-sourcing</li><li>Coordinate supplier communication in a timely fashion with internal customers in Engineering, Production Control, Marketing, Manufacturing, Finance, JCB Management and external customers such as suppliers and service providers for all supplier matters</li><li>Lead Supplier Escalation Campaigns where poor supplier performance threatens project objectives, production goals, quality objectives and or cost objectives</li><li>From time to time, lead the purchasing effort for procurement of large ticket, non-production supplies such as new manufacturing equipment and or major overhauls</li></ul>Nature &amp; ScopeThe position is stationed out of JCB Inc. in Savannah but requires up to 25% travel to domestic and international supplier locations. The incumbent is required to maintain a valid passport at all times. This position demands a moderate level of fitness and agility without limitations of movement through manufacturing processes where moderate to heavy equipment is deployed.Minimum Qualifications<ul><li>Must pass any drug screens, background checks and applicable pre-employments tests</li><li>Bachelor’s degree in Engineering with 2 years strategic purchasing experience or Bachelor’s Degree in Business with 3 years strategic purchasing experience</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Proficient in Microsoft Office applications and ERP Purchasing system (preferably SAP)</li><li>Demonstrated ability to delegate and manage tasks issued to independent reports such as suppliers and cross functional team members</li><li>Effective verbal and written communication skills with all levels of management</li><li>Skilled in project management, reporting and presenting information, and statistical analysis</li><li>Practiced in negotiations and conflict resolution</li><li>Ability to read and interpret engineering drawings, standards and specifications</li><li>Experience with the product development process from ‘Concept’ to ‘Production Release’ (ISIR/PPAP)</li><li>Knowledge of industrial and quality principles, including- process layout, standard operating procedures, SPC (Cpk, Cmk, Ppk), PFMEA, Lean Six Sigma, APQP, 5S, ISO TS16949, ISO 14000, etc.</li><li>Knowledge of product costing, accounting in a manufacturing environment, commodity pricing and foreign currency rates</li><li>Knowledge of international trade requirements for importing and exporting products</li><li>Understanding of implications and challenges related to domestic and international sourcing</li><li>Experience with standard practices, legal requirements and international purchasing terms and conditions</li></ul>Job Conditions<ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilySupply ChainPayTypeSalary

Buyer 

Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position SummaryJCB currently has an opening for a Sales Engineer to support our Access product line in the assigned territory. The Sales Engineer will serve as the primary liaison between JCB, the Direct Sales Manager, and the customer. This position is located in Texas, but territory is within the West region.&nbsp;Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Develop sales opportunities with an agreed upon list of targeted accounts, soliciting new accounts, building rapport, providing technical information and explanations preparing quotes.</li><li>Answer customer questions regarding products, prices, availability, product uses and policies.</li><li>Ability to sell the JCB product, engaging with key stakeholders from the boardroom to the workshop.</li><li>Fulfil requests promptly and accurately, in line with company procedures.</li><li>Manage pipeline with CRM tools at disposal.</li><li>Consult with clients after contract signings to resolve issues and provide ongoing support.</li><li>Provide periodic updates to JCB Product Sales Manager and Director of Access.</li></ul>Requirements<ul><li>Specific industry experience related to selling machinery. Training and support will be given on JCB products.</li><li>Prior territory management experience preferred including.</li><li>A highly organized individual, with experience in operational and collaborative CRM.</li><li>High energy, excellent communication skills, and a strong work ethic required.</li><li>Leadership Skills.</li><li>Self-Improvement skills and set high standards for personal performance.</li><li>Excellent customer service skills.</li><li>Ability to perform at a high capacity in fast paced environment.</li><li>Must pass any drug screens and background checks.&nbsp;</li></ul>Minimum Qualifications <ul><li>BA in Business, B. Engineering or similar </li><li>2 + years sales, product marketing, engineering and/or customer support experience in the industry or similar</li><li>Must pass any drug screens, background checks and pre-employment tests as applicable</li></ul>Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilySalesPayTypeSalary

Sales Engineer - Mobile Elevated Work Platform - West 

Gold Coast JCB is the JCB dealer for southeast FL with a strong commitment to be the best service department in the area. We are looking for Technicians that want to grow their careers with a company that will support them and be proud of. Seeking a Construction Equipment Technician/Mechanic with strong diagnostic skills who can easily communicate with customers. Come grow with us.Position PurposeReporting to the Service Manager, the Apprentice Service Technician is responsible for receiving equipment, performing PDI’s, prepare units for delivery and retail deals, assist experienced Technicians with diagnosing, repairing and maintaining various types of heavy machinery, aerial equipment, generators, and other equipment for construction, industrial, agricultural and government applications. This will provide the practice and knowledge required to advance as Technician within the company. Always providing the best customer service possible by focusing on customer uptime, utilizing Gold Coast JCB unique abilities as JCB authorized dealer in the territory.Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>NOTE: Duties and responsibilities will vary depending on the level of technical knowledge or academic preparation and will evolve as the person gets more experience on specific tasks.</li><li>Complete and turn in reports that capture all time and work completed, with clear notes.</li><li>Provide diagnostic analysis, repair, or preventive maintenance for customer and company machines.</li><li>Assist and work with other technicians on complicated jobs and when required or for training purposes.</li><li>Complete system audits and evaluations on machines.</li><li>Assists with customers product clinics, field days, and related promotional events as needed.</li><li>Review work orders for completeness and accuracy, for Service Manager to be able to close and process billing.</li><li>Keep Service Department tools, equipment and company vehicles in good working and safe conditions.</li><li>Practice and adhere to all safety policies and training.</li><li>Maintain a clean and professional image according to JCB and Gold Coast JCB standards.</li><li>Conduct business in alignment with company’s Mission, Vision, and Core Values. </li></ul>Minimum Qualifications <ul><li>Some type of Diesel or Technical education or related field.</li><li>Will consider equivalent work experience in lieu of educational qualifications.</li><li>1+ years of experience as an Assistant / Apprentice Service Technician or similar position, in a heavy machinery, generators, truck, or diesel engine industry.</li><li>Bilingual (English / Spanish) will be preferable but not mandatory.</li><li>Good written and verbal communications skills.</li><li>Knowledge of heavy machinery, generators, truck or diesel engine industry.</li><li>Strong computer skills to perform diagnostics, complete and submit reports, etc.</li><li>Ability to travel.</li><li>Ability to lift up to 75 pounds.</li></ul>Knowledge, Skills, Abilities&nbsp;&amp; Competencies<ul><li>Basic knowledge in Microsoft Office software </li><li>Comfortable in an in-person office environment</li><li>Technical competence is a plus</li><li>Must be customer service oriented, flexible, and have a high energy level</li><li>Must have excellent follow-through skills </li><li>Must have a professional, polished, and sophisticated demeanor and be comfortable in most social settings</li><li>Desire and proven ability to learn and grow </li></ul>Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions safely.While performing the duties of this job, the employee is regularly required to:<ul><li>Ability to stand and walk with frequent lifting, guiding and/or carrying of lightweight materials and equipment for up to 12 hours.</li><li>Ability to twist upper body frequently, bend at waist, kneel, crouch and negotiate uneven surfaces.</li><li>Able to lift up to 75 pounds * Use hands, arms and legs fully; grasp, manipulate and assemble small to large objects with the aid of forklifts or cranes as needed; see and hear well with or without aid.</li><li>Good hand eye coordination.</li><li>Communicate by speech and hearing in person at a basic English and Spanish proficiency.</li></ul>Gold Coast JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. Gold Coast JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLEDJCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.JobFamilyAdministration/SupportPayTypeHourly

Gold Coast JCB- Apprentice Service Technician 

Environmental TechnicianCompany Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeIn this role, the Environmental Technician will support JCB North American headquarters operations located in Pooler, GA. This role will support the EHS Team in all areas applicable to Federal, State and Local law, such as EPD, EPA and local permitting and reporting requirements for a typical manufacturing operation. &nbsp;<h4>Major Tasks, Responsibilities &amp; Key Accountabilities</h4><ul><li>Provide day to day support to ensure Environmental compliance and adherence. </li><li>Perform daily inspection pertaining to oil water separators, outfalls, potential minor spills and ensuring that spills kits are full.</li><li>Experience / understanding with Haz, NonHaz and Universal Waste. Support in the development and updates of Environmental policies, programs and standards. </li><li>Support the initiatives and efforts to successfully implement ISO 14001 for JCB North America</li><li>Support compliance with all environmental programs to include, stormwater, wastewater (NPDES), SPCC, RCRA, and other Federal and State regulatory requirements.</li><li>Assist with or lead Federal, State and County environmental reporting and documentation requirements, such as Tier II, TRI, Discharge Monitoring Reports, hazardous waste manifests, waste storage and segregation, etc.</li><li>Support implementation of sustainability and recycling initiatives</li><li>Conduct EHS related inspections and audits, generate reports and communicate findings. </li><li>Provide day-to-day technical environmental advice and consultation to employees and contractors.</li><li>Other duties as assigned by the Director or Manager of Safety </li></ul>Nature &amp; ScopeReports to EHS Director.Minimum Qualifications<ul><li>Must pass any drug screens, background checks and any pre-employments tests as applicable.</li><li>2 years related experience in general industry manufacturing environments &nbsp;</li></ul>Preferred Qualifications<ul><li>Environmental certifications, experience preferred</li><li>Basic understanding of fire protections systems a plus, but not required</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Ability to learn knowledge of Environmental, Health and Safety Regulatory Compliance </li><li>Strong interpersonal skills, particularly in communication and persuasion in employee interactions</li><li>Skills related to computer programs, including Microsoft Word, Excel, PowerPoint, and other applications </li><li>Integrity and ability to maintain confidentiality of information&nbsp; </li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Must be able to perform continuous, repetitious physical activities.&nbsp; These activities may involve fine movements or large motions</li><li>Must be able to grasp/pinch small items, reach out and up, and turn wrist</li><li>Must be able to push/pull with reasonable force</li><li>Must be able to perform the following requirements of bending, stooping, climbing, kneeling, and standing for extended periods of time</li><li>Must be able to work in multiple climates including hot/cold temperatures, and dusty environment</li><li>While performing the duties of this job, the employee is regularly required to talk and hear. </li><li>The employee regularly is required to stand, walk, sit, bend, kneel, stoop, use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms. </li><li>The employee must be able to climb ladders and work at heights from time to time. </li><li>The employee frequently lifts and/or moves objects up to 25 pounds. </li><li>Specific vision abilities required by this job include close vision and the ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilyAdministration/SupportPayTypeHourly

Environmental Tech 

Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeThis position is responsible in the JCB Service Supply Chain team to meet team and business objectives.&nbsp; The incumbent will be required to work within the North American and Global Parts team to achieve set goals, maintain inventory targets, monthly and annual inventory requirements with reporting.&nbsp; The role has a number of work streams with a large portion operating in Syncron, SAP and Excel.&nbsp; Having the ability to learn quickly is vital and previous system experience is preferable. Reports to General Manager NA Operations and works with Global Inventory Manager.Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Inventory accuracy in all 4 North American PDCs</li><li>Cycle Count tracking and reporting to Group Accounting</li><li>Stock provisioning in conjunction with Global Inventory Team</li><li>Work closely with procurement team in US and UK to exceed Group availability KPI</li><li>Weekly stock orders for all North American PDCs</li><li>Proactively assist the business to meet its objectives</li><li>Population of dashboards (all frequencies)</li><li>Compiling weekly, monthly and annual business &amp; departmental reports</li><li>Timely completion of analysis’ for NPI</li><li>Ad-hoc reporting</li><li>SAP maintenance</li><li>Updating existing reports with any changes</li><li>Utilization of SAP, Syncron and JDS to extract data</li><li>Work within Syncron to execute forecast and inventory processes</li></ul>Minimum Qualifications <ul><li>Must pass any drug screens, background checks and any pre-employment tests as applicable</li><li>5 years of experience in inventory control in a distribution environment in a supervisory capacity</li><li>SAP Inventory Experience </li></ul>Preferred Qualifications<ul><li>Bachelor’s degree in business or related field</li><li>Ten-year experience in inventory control in a high-volume distribution environment</li><li>High degree of knowledge of Syncron</li><li>High degree of knowledge of SAP applications relating to Inventory, MM, WM, and Procurement</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Proficient in Microsoft Office software, Excel, Power BI and PowerPoint</li><li>Comfortable in an in-person office environment</li><li>Technical competence is a plus (engineering drawings and schematics)</li><li>Time management within a fast paced deadline sensitive environment</li><li>Must be customer service oriented, flexible, and have a high energy level</li><li>Must have excellent follow-through skills </li><li>Influence and manage change withing the business, promote creative problem solving and continuous improvement</li><li>Must be open to domestic and international travel</li><li>Desire and proven ability to learn and grow </li><li>Excellent listening skills and problem-solving techniques</li></ul>Job Conditions<ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilyManagementPayTypeSalary

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