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POSITION TITLE: Offshore Division Support ManagerLOCATION: This is a full-time, Remote position. Lexitas provides a fully equipped home office setup, including a company-issued laptop.PAY RATE: $80,000/yrJoin a High-Growth Legal &amp; Corporate Services LeaderABOUT THE ROLE:In this pivotal role, you will act as a bridge between our internal business units and offshore service providers, ensuring timely, quality delivery of support services. You’ll work closely with divisional leadership to manage vendor performance, resolve escalations, and enhance workflows. From SLA adherence to strategic business reviews, you’ll ensure Lexitas continues to deliver top-tier service across every engagement.Lexitas is a rapidly growing national provider of legal and corporate support services, including court reporting, medical record retrieval, process service, registered agent services, and corporate filings. Our mission is to deliver unmatched service with integrity, professionalism, and responsiveness.KEY RESPONSIBILITIES:<ul><li>Drive performance against service metrics and budget goals for assigned Business Units</li><li>Monitor and analyze daily, weekly, and monthly KPIs; present insights to leadership</li><li>Oversee staffing plans and ensure alignment with SLAs and SOPs</li><li>Serve as the escalation point for offshore service issues, ensuring swift resolution</li><li>Partner with internal stakeholders to assess and execute offshore solutions</li><li>Identify process improvement opportunities and recommend automation where applicable</li><li>Lead knowledge management initiatives, including SOP documentation and article creation</li><li>Manage invoice reviews, track project onboarding, and support new scopes as needed</li><li>Facilitate strategic meetings with offshore providers and Lexitas leadership teams</li></ul>WHAT WE’RE LOOKING FOR:<ul><li>Strong team leadership and mentoring abilities, especially in offshore support environments</li><li>Excellent communication, stakeholder management, and client-facing skills</li><li>A problem-solver’s mindset with the ability to think critically and act decisively</li><li>High attention to detail and organization in fast-paced settings</li><li>Proficiency with Microsoft Excel, BI tools, CRM/ticketing platforms (e.g., Freshdesk)</li><li>Demonstrated ability to drive process improvements and operational efficiency</li><li>A positive, SPIRITED attitude aligned with our core values of Service, Positivity, Respect, Integrity, Teamwork, Entrepreneurial spirit, and Diversity</li></ul>QUALIFICATIONS:<ul><li>Bachelor’s degree required</li><li>5+ years of experience in offshore operations or support</li><li>2–3 years in a managerial or team leadership role</li><li>Experience supporting high-volume operations and working with global clients</li><li>Familiarity with offshore providers in India and the Philippines preferred</li><li>Six Sigma, Lean, or IAOP certification is a plus</li></ul>SUPERVISORY RESPONSIBILITIESThis role is not a supervisor position.LANGUAGE SKILLSAbility to effectively present information and respond to questions from internal and external customers whose first language is English.CERTIFICATES, LICENSES, REGISTRATIONSNonePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.TRAVEL REQUIREMENTSLittle to no travel expected for this position.OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.AAP/EEO STATEMENTLexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital, status, pregnancy, gender identity, sexual orientation or any other legally protected status.EOE Employer/Vet/DisabledIf you require reasonable accommodation in the application process, please contact Human Resources at <a href="mailto:HRDept@lexitaslegal.com" target="_blank">HRDept@lexitaslegal.com</a> for assistance. All other applications must be submitted online.PayTypeSalaryHiringRate80000

Lexitas

Offshore Division Support Manager

<h4>SUMMARY:</h4>The Associate Director Record Retrieval oversees the record retrieval and account management environment to achieve operational goals. This position assists in the daily operations by managing employee relations, ownership of departmental functions and targets, while executing operational components of process improvement and workflow.<h4>ESSENTIAL FUNCTIONS:</h4>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Oversee the performance, growth and professional development of the RSS and Account Management team, in alignment with the companies mission and core values.</li><li>Encourage collaboration and communication interdepartmentally and for the entire RSS and Account Manager team.</li><li>Supervise, train, and support RSS Team Leads and Account Managers along with provide constructive feedback.</li><li>Create and implement systems and processes to secure organization growth and success.</li><li>Develop and coach team members to function independently.</li><li>Motivate employees through team engagement, establishing expectations, evaluating progress and productivity.</li><li>Monitor aging files, contact volume, and expired calls reports and act upon accordingly.</li><li>Input records received and current over 90 into Daily Team Scorecard.</li><li>Manage processes and coordinate material and resource allocations.</li><li>Implement current policies as well as revise and update if required.</li><li>Track key processes, monitor call trends, turn around analysis and client engagement.</li><li>Conduct continued education monitoring and track educational requirements for this position.</li><li>Ownership of overall team performance by gathering, analyzing, and interpreting data and metrics.</li><li>Safeguard confidentiality of medical records and comply with all local, state, and federal laws pertaining to medical records. Assure compliance with all HIPPA regulations concerning use, retrieval, storage, and sharing of medical records.</li><li>Maintain operational relationship with shared services, internal departments and liaison between record retrieval, account management and sales team.</li><li>Other duties as assigned.</li></ul> <h4>COMPETENCIES, SKILLS AND ABILITIES</h4><ul><li>Must be a positive team player and be able to communicate with team members.</li><li>Adheres to compliance policies and embodiment of core values.</li><li>Strong attention to details; efficient and highly organized.</li><li>Must possess excellent written and verbal communication skills.</li><li>General computer skills (Outlook, Word, Adobe Acrobat, Internet Explorer, Windows, and Outlook)</li></ul> <ul><li>Flexible schedule and available to work occasional overtime as required.</li><li>Ability to work with deadlines and work well under pressure.</li><li>Ability to multi-task.</li><li>Works well independently and with other department members.</li><li>Accepts direction well.</li><li>Excellent attendance and punctuality.</li><li>Familiarity with subpoenas, written depositions, and affidavits a plus</li><li>Understanding of record tabbing, organization, and charts a plus</li><li>Constantly strives to achieve excellence in day-to-day operations of respective department.</li><li>Works collaboratively with all members of management to resolve departmental and organizational challenges expeditiously, economically, professionally and with minimum disruption to the practice.</li></ul> <h4>EDUCATION / EXPERIENCE</h4><ul><li>Associate Degree or minimum of 2 years’ experience at Lexitas.</li><li>2+ years customer service experience.</li><li>Minimum 5 years’ experience in legal support service.</li><li>Experience working in a multi-function, multi-geographical environment preferred.</li></ul> <h4>SUPERVISORY RESPONSIBILITIES:</h4>This role is a supervisory position.<h4>LANGUAGE SKILLS</h4>Ability to effectively present information and respond to questions from internal and external customers whose first language is English.<h4>CERTIFICATES, LICENSES, REGISTRATIONS</h4>None<h4>PHYSICAL DEMANDS</h4>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type, and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.<h4>WORK ENVIRONMENT</h4>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.<h4>TRAVEL REQUIREMENTS</h4>This position may require brief periodic travel.<h4>OTHER DUTIES</h4>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’sright to assign or reassign duties and responsibilities to the job at any time with or without notice.<h4>AAP/EEO STATEMENT</h4>Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender identity, sexual orientation, or any other legally protected status.EOE Employer/Vet/DisabledIf you require reasonable accommodation in the application process, please contact Human Resources at <a href="mailto:HRDept@lexitaslegal.comfor" target="_blank">HRDept@lexitaslegal.comfor</a> assistance.&nbsp;PayTypeSalaryHiringRate83650

Associate Director Records Retrieval

POSITION TITLE: Administration SpecialistLOCATION: ) This is a full-time, on-site position based at our Corpus Christi office located at 500 N Shoreline Blvd, Suite 210, Corpus Christie, TX 78401PAY RATE: $15-$17/hr&nbsp;Join a High-Growth Legal Services LeaderABOUT THE ROLE: As an Administrative Specialist, you’ll be the heartbeat of our office operations, ensuring a welcoming, organized, and efficient environment that supports our legal service teams and clients. Whether you’re coordinating meetings, managing supplies, assisting visitors, or keeping our reception space spotless and professional, your attention to detail and proactive approach will make a daily impact. This is a great opportunity to join a dynamic, collaborative team where no two days are the same.Lexitas is a rapidly growing national provider of legal and corporate support services, including court reporting, medical record retrieval, process service and legal talent. Built on a foundation of trust, professionalism, and innovation, Lexitas delivers customized solutions with unmatched personal service to clients across the U.S. and internationally.KEY RESPONSIBILITIES: • &nbsp; &nbsp;Serve as a first point of contact by managing calls, visitors, and office mail • &nbsp; &nbsp;Organize and maintain office supplies and shared spaces • &nbsp; &nbsp;Support administrative team and cross-functional departments with clerical needs • &nbsp; &nbsp;Schedule and prepare conference rooms and manage the company calendar • &nbsp; &nbsp;Coordinate catering and hospitality for on-site meetings and guests • &nbsp; &nbsp;Assist with the delivery and documentation of packages and mail • &nbsp; &nbsp;Collaborate with Records Support to manage custodian payments for records • &nbsp; &nbsp;Uphold HIPAA compliance in the handling of confidential records and materials • &nbsp; &nbsp;Complete special projects and ad hoc assignments as neededWHAT YOU’LL BRING: • &nbsp; &nbsp;A positive, proactive attitude and a genuine desire to help others • &nbsp; &nbsp;High attention to detail, with excellent organizational and time management skills • &nbsp; &nbsp;Strong interpersonal and customer service skills • &nbsp; &nbsp;Ability to multitask and adapt in a fast-paced, professional environment • &nbsp; &nbsp;Proficiency in Microsoft Outlook, Word, Adobe Acrobat, and basic office tech • &nbsp; &nbsp;Reliability, punctuality, and commitment to upholding company values • &nbsp; &nbsp;Strong verbal and written communication skillsQUALIFICATIONS: • &nbsp; &nbsp;High school diploma or equivalent required • &nbsp; &nbsp;2+ years of administrative or office support experience preferred • &nbsp; &nbsp;Familiarity with HIPAA compliance a plusSUPERVISORY RESPONSIBILITIES The Administration Specialist has no supervisory responsibilities. &nbsp; LANGUAGE SKILLS Ability to effectively present information and respond to questions from internal and external customers whose first language is English.&nbsp; &nbsp; CERTIFICATES, LICENSES, REGISTRATIONS None &nbsp; PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. &nbsp; While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.&nbsp; &nbsp; WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. &nbsp; While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. &nbsp; TRAVEL REQUIREMENTS Little to no travel expected for this position. &nbsp; OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice. &nbsp; AAP/EEO STATEMENT Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender identity, sexual orientation or any other legally protected status. &nbsp; EOE Employer/Vet/Disabled&nbsp; &nbsp; If you require reasonable accommodation in the application process, please contact Human Resources at <a href="mailto:HRDept@lexitaslegal.com" target="_blank">HRDept@lexitaslegal.com</a> for assistance. &nbsp;All other applications must be submitted online. &nbsp;PayTypeHourlyHiringMinRate15HiringMaxRate17

Administration Specialist

POSITION TITLE: Record Support Specialist ILOCATION: This is a full-time, on-site position based at our Puyallup office located at 307 29th Street NE, Suite 101, Puyallup, WA&nbsp;&nbsp;&nbsp;&nbsp; 98372PAY RANGE: $18.26/hrJoin a High-Growth Legal &amp; Corporate Services LeaderABOUT THE ROLE:We are seeking a detail-oriented and driven Records Support Specialist I to join our Records Production team. In this role, you’ll be at the heart of legal support operations—responsible for coordinating the retrieval of essential records for attorneys engaged in civil litigation. Your work directly supports our commitment to timely, accurate, and confidential service delivery.Lexitas is a rapidly growing national provider of legal and corporate support services, including court reporting, medical record retrieval, process service, registered agent services, and corporate filings. Our mission is to deliver unmatched service with integrity, professionalism, and responsiveness.KEY RESPONSIBILITIES:<ul><li>Make 80–100 outbound calls daily to facilitate record collection.</li><li>Maintain accurate and timely documentation of all correspondence with clients and record holders.</li><li>Coordinate with Account Managers to ensure seamless fulfillment of record requests.</li><li>Provide daily written status updates to clients.</li><li>Manage an active caseload of 350–375 open orders.</li><li>Uphold HIPAA compliance and maintain strict confidentiality of sensitive medical and legal records.</li></ul>WHAT WE’RE LOOKING FOR:<ul><li>A team player with strong attention to detail and a high degree of organization.</li><li>Someone who thrives in a fast-paced, high-volume environment and can adapt to shifting priorities.</li><li>A proactive communicator who can think quickly and respond effectively to client needs.</li></ul>QUALIFICATIONS:<ul><li>High school diploma or equivalent required.</li><li>Familiarity with subpoenas, written depositions, and affidavits is a plus.</li><li>Strong verbal and written communication skills.</li><li>Proficiency with Microsoft Outlook, Word, Adobe Acrobat, and Windows.</li><li>Legal terminology experience preferred but not required.</li></ul>SUPERVISORY RESPONSIBILITIESThis role is not a supervisor position.LANGUAGE SKILLSAbility to effectively present information and respond to questions from internal and external customers whose first language is English.CERTIFICATES, LICENSES, REGISTRATIONSNonePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.TRAVEL REQUIREMENTSLittle to no travel expected for this position.OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.AAP/EEO STATEMENTLexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender identity, sexual orientation or any other legally protected status.EOE Employer/Vet/Disabled If you require reasonable accommodation in the application process, please contact Human Resources at <a href="mailto:HRDept@lexitaslegal.com" target="_blank">HRDept@lexitaslegal.com</a> for assistance.&nbsp; All other applications must be submitted online.PayTypeHourlyHiringRate18.26

Record Support Specialist

POSITION TITLE: Claim File Service RepresentativeLOCATION: This is a full-time, on-site position based at our Rocklin office located at 2550 Warren Drive, Rocklin, CA.PAY RANGE: $16.50-$17.00/hrFLSA: Non-ExemptJoin a High-Growth Legal Services LeaderABOUT THE ROLE:Lexitas is seeking a proactive and detail-oriented Claim File Services Representative to support our clients’ litigation and claim management needs. In this role, you’ll ensure accurate and timely handling of sensitive documents, including medical records and subpoenas, while delivering top-tier client service. If you’re a team player who thrives in a fast-paced environment and has a passion for precision and professionalism, we want to hear from you.Lexitas is a rapidly growing national provider of legal and corporate support services, including court reporting, medical record retrieval, process service, and legal talent. Built on a foundation of trust, professionalism, and innovation, Lexitas delivers customized solutions with unmatched personal service to clients across the U.S. and internationally.KEY RESPONSIBILITIES:<ul><li>Provide daily support to Workers’ Compensation Claim Examiners for IMR, QME, and MSA requests</li><li>Process and annotate medical records in both physical and digital formats</li><li>Access and manage claim files, legal documents, and insurance records via internal systems</li><li>Respond to subpoenas and client inquiries promptly, ensuring first contact resolution</li><li>Maintain and update client databases, inputting notes and confirming profile information</li><li>Deliver records through FTP, print, scan, and prepare digital files for online publishing</li><li>Copy and archive files from various media (CD, DVD, USB, etc.)</li><li>Ensure all medical record handling aligns with HIPAA and confidentiality requirements</li><li>Escalate client concerns or satisfaction feedback to management when necessary</li><li>Perform additional duties as needed to support the department</li></ul>WHAT YOU’LL BRING:<ul><li>Proven ability to handle multiple priorities and meet tight deadlines with accuracy</li><li>Strong organizational, verbal, and written communication skills</li><li>Meticulous attention to detail and follow-through</li><li>Independent, self-motivated work style with strong problem-solving ability</li><li>Collaborative and adaptable with a client-first attitude</li><li>Knowledge of subpoenas, depositions, and affidavits is a plus</li><li>General tech proficiency including MS Office, Adobe Acrobat, and database systems</li><li>Dependable attendance and punctuality</li></ul>QUALIFICATIONS:<ul><li>High school diploma or equivalent required</li><li>Minimum 1 year of administrative experience in an office setting preferred</li><li>Experience in multi-functional, multi-location environments is a plus</li><li>Commitment to company policies, excellence in operations, and teamwork across departments</li></ul>SUPERVISORY RESPONSIBILITIES:This role is not a supervisor position.LANGUAGE SKILLSAbility to effectively present information and respond to questions from internal and external customers whose first language is English.CERTIFICATES, LICENSES, REGISTRATIONSNonePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.TRAVEL REQUIREMENTSLittle to no travel expected for this position.OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.AAP/EEO STATEMENTLexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender identity, sexual orientation or any other legally protected status.EOE Employer/Vet/Disabled.If you require reasonable accommodation in the application process, please contact Human Resources at <a href="mailto:HRDept@lexitaslegal.com" target="_blank">HRDept@lexitaslegal.com</a> for assistance.&nbsp; All other applications must be submitted online.PayTypeHourlyHiringMinRate16.5HiringMaxRate17

Claim File Service Representative

POSITION TITLE: Vice President Process TransformationLOCATION:This is a remote position. Lexitas provides a fully equipped home office setup, including a company-issued laptop.PAY RATE: $160,000/yrFLSA: ExemptABOUT THE ROLE:Lexitas is seeking a transformative and visionary Vice President, Process Transformation to drive the integration and standardization of business operations across our rapidly expanding legal services company. With over 40 acquired business units, this role is pivotal in designing scalable, streamlined processes that support our core Court Reporting and Records services. Reporting directly to the CEO and collaborating across senior leadership, this individual will be the architect of enterprise-wide operational change that empowers efficiency, excellence, and long-term growth.This executive-level role is responsible for leading business process transformation across Lexitas, focusing on simplification, digital enablement, and operational excellence. You will set the strategic framework for process integration and improvement, ensuring our client journey—from order to delivery—is seamless and consistent across platforms and divisions. This role is ideal for a bold leader energized by the opportunity to bring clarity, innovation, and alignment to a complex, growing organization.KEY RESPONSIBILITIES<ul><li>Lead Enterprise Process Redesign: Map and streamline end-to-end processes with an emphasis on consistency, efficiency, and client experience. Begin with Court Reporting and Records operations and digital portals.</li><li>Drive Technology Integration: Collaborate with product and engineering teams to ensure that redesigned processes translate into scalable, software-driven solutions.</li><li>Champion Change Management: Inspire alignment and action across leadership and teams, guiding adoption of new processes and navigating organizational resistance with data and diplomacy.</li><li>Stakeholder Partnership: Work directly with business unit leaders and SMEs to capture current-state workflows and lead negotiation of trade-offs for future-state optimization.</li><li>Governance &amp; Continuous Improvement: Establish frameworks for process governance, metrics, and continuous feedback loops to ensure long-term scalability and success.</li><li>Build the Transformation Function: Develop a high-performing transformation team and provide dotted-line leadership to operational partners across divisions.</li></ul>What You’ll Bring<ul><li>Exceptional cross-functional leadership and relationship-building skills</li><li>Deep expertise in business process mapping, redesign, and change management (Lean, Six Sigma, BPMN, etc.)</li><li>A mindset of innovation with openness to AI and automation opportunities</li><li>Experience translating process optimization into product/engineering roadmaps</li><li>Comfort navigating ambiguity in complex, distributed, or low-maturity environments</li><li>Advanced analytical, organizational, and data visualization skills</li><li>Resilience in making tough decisions that serve enterprise growth over legacy processes</li></ul>Qualifications<ul><li>Bachelor’s degree required; advanced degree in business, operations, or related field preferred</li><li>8+ years in senior-level business process transformation roles, ideally in high-growth or acquisition-heavy companies</li><li>Proven success implementing scalable operational change in fragmented environments</li><li>Experience using process mining tools such as StereoLogic is a strong plus</li><li>BPM certification(s) preferred</li></ul>SUPERVISORY RESPONSIBILITIES:This position supervises and builds the department to fit the needs of the company. In addition, the position will have multiple dotted-line reports within the Divisions.LANGUAGE SKILLS:Ability to effectively present information and respond to questions from internal and external customers whose first language is English.CERTIFICATES, LICENSES, REGISTRATIONSBPM certification(s) a plus.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.TRAVEL REQUIREMENTSSome travel is required for this position.OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.AAP/EEO STATEMENTLexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender identity, sexual orientation or any other legally protected status.EOE Employer/Vet/Disabled.If you require reasonable accommodation in the application process, please contact Human Resources at <a href="mailto:HRDept@lexitaslegal.com" target="_blank">HRDept@lexitaslegal.com</a> for assistance. All other applications must be submitted online.PayTypeSalaryHiringRate160000

Vice President Process Transformation

POSITION TITLE: Compensation Analyst (Specialist)LOCATION: This role is Hybrid with 2 days remote and 3 days at our Houston office located at 4424 W. Sam Houston Pkwy North, Suite 420, Houston, TX.PAY RANGE: $60,000-$80,000FLSA: ExemptJoin a High-Growth Legal Services LeaderLexitas is a rapidly growing national provider of legal and corporate support services, including court reporting, medical record retrieval, process service, and legal talent. Built on a foundation of trust, professionalism, and innovation, Lexitas delivers customized solutions with unmatched personal service to clients across the U.S. and internationally.ABOUT THE ROLE:Lexitas is seeking a detail-oriented and data-savvy Compensation Specialist to join our growing Human Resources team. You would be responsible for assisting with the development and administration of the compensation plan for Lexitas that is consistent with the mission, vision, and values of the organization. The position is an integral member of the HR Team and is primarily responsible for participation in compensation surveys, conducting market reviews, administration of ongoing and routine compensation adjustments, bonus programs, and audits. This position is instrumental in ensuring our compensation practices are competitive and equitable.As a key contributor, you’ll drive the development and delivery of equitable and competitive compensation strategies that attract and retain top talent. This is a unique opportunity to impact compensation planning at scale within a company that values trust, professionalism, and innovation.KEY RESPONSIBILITIES:<ul><li>Evaluate internal pay equity and ensure compensation practices align with business strategy</li><li>Conduct and interpret market compensation surveys and analysis</li><li>Design, implement, and manage compensation programs and policies</li><li>Support job evaluation and job analysis processes</li><li>Make data-backed recommendations on promotions, pay adjustments, and structure changes</li><li>Prepare and present compensation data reports for leadership</li><li>Partner with HR leadership on budget planning and forecasting for compensation</li></ul>WHAT YOU’LL BRING:<ul><li>Strong analytical and research skills with a detail-oriented mindset</li><li>Experience in compensation program design and market benchmarking</li><li>Knowledge of HR compliance, especially FLSA and federal/state labor laws</li><li>Advanced Excel skills and comfort with data visualization tools</li><li>Strong written and verbal communication abilities</li></ul>QUALIFICATIONS:<ul><li>Bachelor’s degree in finance, Data Analytics, HR, or Business-related field</li><li>Demonstrated analytical skills in job history.</li><li>Maintain compliance with labor laws and regulations, including the FLSA</li><li>Excellent communication skills.</li><li>Organizational skills</li></ul>SUPERVISORY RESPONSIBILITIES:This role is not a supervisor position.LANGUAGE SKILLSAbility to effectively present information and respond to questions from internal and external customers whose first language is English.CERTIFICATES, LICENSES, REGISTRATIONS<ul><li>CCP certification preferred</li></ul>PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.TRAVEL REQUIREMENTSSome travel may be required for this position.OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.AAP/EEO STATEMENT Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender identity, sexual orientation or any other legally protected status.EOE Employer/Vet/Disabled.If you require reasonable accommodation in the application process, please contact Human Resources at <a href="mailto:HRDept@lexitaslegal.comfor" target="_blank">HRDept@lexitaslegal.comfor</a> assistance. All other applications must be submitted online.PayTypeSalaryTravelRequiredFalseHiringMinRate60000HiringMaxRate80000

Compensation Analyst (Specialist)

POSITION TITLE: Compensation SpecialistLOCATION: This role is Hybrid with 2 days remote and 3 days at our Houston office located at 4424 W. Sam Houston Pkwy North, Suite 420, Houston, TX.PAY RANGE: $60,000FLSA: ExemptJoin a High-Growth Legal Services LeaderLexitas is a rapidly growing national provider of legal and corporate support services, including court reporting, medical record retrieval, process service, and legal talent. Built on a foundation of trust, professionalism, and innovation, Lexitas delivers customized solutions with unmatched personal service to clients across the U.S. and internationally.ABOUT THE ROLE:Lexitas is seeking a detail-oriented and data-savvy Compensation Specialist to join our growing Human Resources team. You would be responsible for assisting with the development and administration of the compensation plan for Lexitas that is consistent with the mission, vision, and values of the organization. The position is an integral member of the HR Team and is primarily responsible for participation in compensation surveys, conducting market reviews, administration of ongoing and routine compensation adjustments, bonus programs, and audits. This position is instrumental in ensuring our compensation practices are competitive and equitable.As a key contributor, you’ll drive the development and delivery of equitable and competitive compensation strategies that attract and retain top talent. This is a unique opportunity to impact compensation planning at scale within a company that values trust, professionalism, and innovation.Lexitas is a rapidly growing national provider of legal and corporate support services, including court reporting, medical record retrieval, process service, and legal talent. Built on a foundation of trust, professionalism, and innovation, Lexitas delivers customized solutions with unmatched personal service to clients across the U.S. and internationally.KEY RESPONSIBILITIES:<ul><li>Evaluate internal pay equity and ensure compensation practices align with business strategy</li><li>Conduct and interpret market compensation surveys and analysis</li><li>Design, implement, and manage compensation programs and policies</li><li>Support job evaluation and job analysis processes</li><li>Make data-backed recommendations on promotions, pay adjustments, and structure changes</li><li>Prepare and present compensation data reports for leadership</li><li>Partner with HR leadership on budget planning and forecasting for compensation</li></ul>WHAT YOU’LL BRING:<ul><li>Strong analytical and research skills with a detail-oriented mindset</li><li>Experience in compensation program design and market benchmarking</li><li>Knowledge of HR compliance, especially FLSA and federal/state labor laws</li><li>Advanced Excel skills and comfort with data visualization tools</li><li>Strong written and verbal communication abilities</li></ul>QUALIFICATIONS:<ul><li>Bachelor’s degree in finance, Data Analytics, HR, or Business-related field</li><li>Demonstrated analytical skills in job history.</li><li>Maintain compliance with labor laws and regulations, including the FLSA</li><li>Excellent communication skills.</li><li>Organizational skills</li></ul>SUPERVISORY RESPONSIBILITIES:This role is not a supervisor position.LANGUAGE SKILLSAbility to effectively present information and respond to questions from internal and external customers whose first language is English.CERTIFICATES, LICENSES, REGISTRATIONS<ul><li>CCP certification preferred</li></ul>PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.TRAVEL REQUIREMENTSSome travel may be required for this position.OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.AAP/EEO STATEMENT Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender identity, sexual orientation or any other legally protected status.EOE Employer/Vet/Disabled.If you require reasonable accommodation in the application process, please contact Human Resources at <a href="mailto:HRDept@lexitaslegal.comfor" target="_blank">HRDept@lexitaslegal.comfor</a> assistance. All other applications must be submitted online.PayTypeSalaryHiringRate60000

Compensation Specialist

POSITION TITLE: Field RepresentativeLOCATION: This role is primarily remote, with occasional on-site collaboration at our Irvine office located at 7700 Irvine Center Dr Suite 450, Irvine, California 92618—easily accessible and conveniently situated for local team engagement and meetings.PAY RANGE: $18-$20/hrJoin a High-Growth Legal Services LeaderABOUT THE ROLE:As a Field Representative, you’ll be the face of Lexitas in the field—providing timely and professional legal support services directly to our clients. You’ll play a pivotal role in delivering and serving subpoenas, scanning and managing sensitive records, and building lasting client relationships. This position demands responsibility, discretion, and independence, all while navigating a diverse and dynamic territory.Lexitas is a rapidly growing national provider of legal and corporate support services, including court reporting, medical record retrieval, process service, and legal talent. Built on a foundation of trust, professionalism, and innovation, Lexitas delivers customized solutions with unmatched personal service to clients across the U.S. and internationally.KEY RESPONSIBILITIES:<ul><li>Deliver and serve subpoenas and related documents to various parties.</li><li>Accurately scan and manage medical and legal records using a laptop and portable scanner.</li><li>Maintain knowledge of and navigate assigned and neighboring territories (up to 100-mile radius).</li><li>Travel daily using a personal, insured, and reliable vehicle.</li><li>Provide excellent client support and conduct tasks at external facilities.</li><li>Ensure HIPAA and confidentiality compliance in all handling of records.</li><li>Support other field territories when necessary and assist internal departments with client updates and needs.</li></ul>WHAT YOU’LL BRING:<ul><li>A valid driver’s license and reliable insured transportation.</li><li>A strong sense of integrity, accountability, and attention to detail.</li><li>Exceptional organizational and communication skills.</li><li>Ability to work independently with minimal supervision.</li><li>Adaptability and a positive, customer-first attitude in a fast-changing environment.</li><li>General computer proficiency, including Microsoft Outlook, Word, and Adobe Acrobat.</li><li>High school diploma or equivalent required.</li></ul>QUALIFICATIONS:<ul><li>Familiarity with legal or medical record handling.</li><li>Experience working across multiple functions or geographic regions.</li><li>Flexible schedule with willingness to work occasional overtime or travel overnight.</li></ul>SUPERVISORY RESPONSIBILITIES:&nbsp; This role is not a supervisor position.LANGUAGE SKILLSAbility to effectively present information and respond to questions from internal and external customers whose first language is English.CERTIFICATES, LICENSES, REGISTRATIONSNonePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.TRAVEL REQUIREMENTSTravel is primarily local during the business day with occasional out of the areas and overnight travel expected.OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.AAP/EEO STATEMENTLexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender identity, sexual orientation or any other legally protected status.EOE Employer/Vet/Disabled.If you require reasonable accommodation in the application process, please contact Human Resources at <a href="mailto:HRDept@lexitaslegal.com" target="_blank">HRDept@lexitaslegal.com</a> for assistance.&nbsp; All other applications must be submitted online.

Field Representative

POSITION TITLE: Account ManagerLOCATION: This is a full-time, on-site position based at our New York office located at 1235 Broadway 2nd Fl, New York, NY 10001PAY RANGE: $50k-70k Based on ExperienceJoin a High-Growth Legal Services LeaderABOUT THE ROLE:Lexitas is seeking a client-focused and detail-oriented Account Manager to support our PM Legal division. This role is vital in delivering a premium client experience to attorneys and legal teams. You will act as a trusted liaison, managing sensitive medical records and ensuring accurate, timely communication with clients. If you thrive in fast-paced environments and pride yourself on going the extra mile, this is the opportunity for you.Lexitas is a rapidly growing national provider of legal and corporate support services, including court reporting, medical record retrieval, process service, and legal talent. Built on a foundation of trust, professionalism, and innovation, Lexitas delivers customized solutions with unmatched personal service to clients across the U.S. and internationally.KEY RESPONSIBILITIES:<ul><li>Serve as the primary point of contact for assigned client accounts</li><li>Provide bi-weekly status updates and proactive outreach on open cases</li><li>Respond to client inquiries within the same business day, resolving issues promptly and accurately</li><li>Verify and process medical records in compliance with HIPAA and all legal standards</li><li>Collaborate with legal and medical offices to gather and communicate essential case information</li><li>Troubleshoot client concerns and document outcomes to ensure first-contact resolution</li><li>Safeguard confidential client information and escalate critical feedback to leadership</li><li>Support internal staff with accurate, up-to-date record management</li></ul>WHAT YOU’LL BRING:<ul><li>A service-minded professional who thrives in a fast-paced, client-centric environment</li><li>Someone with exceptional attention to detail, communication skills, and organizational capabilities</li><li>A natural problem solver who takes ownership and consistently exceeds expectations</li><li>A collaborative team player with a “can-do” attitude and high level of initiative</li><li>Familiarity with subpoenas, written depositions, and legal records is a plus</li></ul>QUALIFICATIONS:<ul><li>High school diploma or equivalent required; Bachelor’s degree preferred</li><li>3+ years of customer service experience in a professional setting</li><li>General proficiency with Outlook, Word, Adobe Acrobat, and web-based platforms</li><li>Demonstrated ability to handle confidential information with discretion</li><li>Excellent attendance, punctuality, and accountability</li></ul>SUPERVISORY RESPONSIBILITIES:&nbsp; This role is not a supervisor position.LANGUAGE SKILLSAbility to effectively present information and respond to questions from internal and external customers whose first language is English.CERTIFICATES, LICENSES, REGISTRATIONSNonePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.TRAVEL REQUIREMENTSLittle to no travel expected for this position.OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.AAP/EEO STATEMENTLexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender identity, sexual orientation or any other legally protected status.EOE Employer/Vet/Disabled&nbsp;If you require reasonable accommodation in the application process, please contact Human Resources at&nbsp;<a href="mailto:HRDept@lexitaslegal.com" target="_blank">HRDept@lexitaslegal.com</a> for assistance.&nbsp; All other applications must be submitted online.

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