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The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Service Technician Level II works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely manner. Anticipates and evaluates potential problems. This position strives to maintain the highest level of attention to the operational needs of the community.Essential Functions/Responsibilities<ul><li>Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards&nbsp;</li><li>Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed&nbsp; units for the highest quality of work and superior presentation</li><li>Routinely perform duties to restore apartments to “make ready” status</li><li>Respond to problems with successful repairs: HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spa and water features, and trash management systems</li><li>Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects</li><li>Respond to resident requests in a timely manner, delivering excellent customer service</li><li>Promote safe work practices among on-site team</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul>Education and/or Experience<ul><li>High School diploma or equivalent (GED) preferred</li><li>1-3 years’ experience performing maintenance duties</li><li>Multi-Family maintenance experience helpful</li><li>HVAC and CPO certification preferred</li></ul>Skills/Specialized Knowledge<ul><li>Capacity to read, write, and speak English, such as, the ability to read and receive and all work instructions, service requests, comprehension of required trainings, understand labels on containers, and verbally communicate with associates, residents and vendors; complete required paperwork on own.</li><li>Accurately take measurements and perform basic arithmetic</li><li>General computer skills in Microsoft Office and property management based software</li><li>Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment and safety devices</li><li>Safely use chemicals, paint, and general cleaning supplies\</li><li>Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart</li></ul>About the Benefits of joining the Mill Creek Team<ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>JobFamilyProperty Management - Onsite: MultifamilyJobFunctionNon OverHeadPayTypeHourly

Mill Creek Residential

Service Technician II- Alister Arlington Ridge

The Marketing Manager for New Developments supports the Property Marketing Director in the completion and execution of onboarding and other property-level marketing focused projects. This position will advance operational efficiency through strategic evaluation of marketing processes while closely collaborating with the marketing team, Property Management, and other internal and external partners to ensure streamlined, efficient, and comprehensive processes adhering to Mill Creek brand standards and achieving company goals.Essential Functions/Responsibilities include, but are not limited to<ul><li>Support the marketing workflow related to all property onboarding and disposition activity and other portfolio-wide marketing related projects. Ensure adherence to brand standards, compliance, and best practices.</li><li>Play active role in cross-functional teams and working effectively with internal and external partners/stakeholder to understand priorities and goals and manage stakeholder expectations.</li><li>Guide marketing projects from ideation to completion, focusing on streamlining processes, overall operational efficiency, and adherence to timelines.</li><li>Continue to define and improve on existing processes, utilizing current or identifying new solutions for better collaborative efforts and workflow.</li><li>Ensure marketing deliverables are on brand and on time to support internal partners and operational goals.</li><li>Refine existing processes and procedures reflective of best practices to successfully deliver projects to meet or exceed company and stakeholder expectations while also optimizing available resources.&nbsp;</li><li>Maintain knowledge of and ensure compliance with Equal Housing Opportunity/Fair Housing advertising rules, regulations and guidelines.</li><li>Additional responsibilities as determined by supervisor.</li></ul>Education and/or Experience<ul><li>Bachelor’s degree in business, marketing or appropriate related field preferred.</li><li>Three years of multifamily marketing experience required.</li></ul>Skills/Specialized Knowledge<ul><li>Must have excellent interpersonal and written communication skills, including the ability to use Microsoft products such as Word, Teams, Excel, Power Point as well as a comfort level and ability to work effectively with cross-functional team members, including senior and executive leadership.</li><li>Must be able to effectively multitask in a fast-paced work environment with consistently shifting priorities, while maintaining attention to details, deadlines, and budgets. This includes the ability to work independently and as part of team.</li><li>Must have working knowledge of Entrata, RentCafe or Yardi property management software.&nbsp;</li></ul>Other Requirements<ul><li>Travel up to 10 percent of time may be required.</li><li>Strong background and working knowledge of the multifamily real estate industry and an understanding of marketing &amp; training relative to day-to-day property operations and portfolio performance. </li><li>Knowledge of Smartsheet and/or Monday.com is a plus</li></ul>About the Benefits of joining the Mill Creek Team<ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>JobFamilyMarketingJobFunctionOverheadPayTypeSalary

Marketing Manager - New Developments-DC Metro 

The Service Technician I maintains the overall curb appeal and physical condition of the community. This position is a hands-on job requiring the performance of routine maintenance, painting, cleaning and janitorial, and groundskeeping tasks. This position is accountable for identifying problems, cleaning, and janitorial responsibilities, completing routine service requests, performing painting and regular maintenance in vacant apartment homes, maintaining the grounds and common areas in a clean and safe manner, and making routine repairs to maintain the material and aesthetic condition of the community. The Service Technician I works in accordance with operating and safety standards, ensuring requests and repairs are made in a safe, reliable, timely manner. They anticipate and evaluate potential problems. This position strives to maintain the highest level of attention to the operational needs of the community. Reports to: Service Manager, Sr. Service Manager, and Community Manager. The "day-to-day" duties of the Service Technician I will be determined daily by the Service manager. Responsibilities will be assigned in accordance with the Technician's skills, experience, career goals, and how the individual best fits the working requirements of the community. &nbsp;Essential Functions/Responsibilities<ul><li>Maintain the physical condition and appearance of an assigned community in accordance with operating and safety standards&nbsp;</li><li>Assist in organizing and performing general duties, preventative maintenance, repairs, cleaning and janitorial, and groundskeeping, consistent with Mill Creek Residential operating standards</li><li>Maintaining the buildings, corridors, stairwells, and breezeways free of trash/dirt/debris/cobwebs</li><li>Perform maintenance in vacant apartment homes&nbsp;</li><li>Perform painting in vacant homes</li><li>Perform service requests in occupied apartment homes</li><li>&nbsp; Respond to problems with successful routine repairs: plumbing, electrical, carpentry, flooring, hardware &amp; accessories, locks &amp; keys, pool cleaning, and testing, painting, drywall, trash management systems, other trades as needed, and cleaning and janitorial</li><li>Replacement of light bulbs in common areas and buildings</li><li>Pressure washing the buildings and parking areas as needed</li><li>Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects</li><li>Respond to resident requests promptly, delivering excellent customer service</li><li>Promote safe work practices among on-site team</li><li>Ensure compliance with all Federal, State, and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values, and brand promise in all that they do&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li></ul>The Service Tech I will perform in accordance with company benchmarks and standards in maintenance, customer service, associate relations, expense control, and all other relevant categories. Specifics may include:<ul><li>Providing Exemplary Customer Service - as measured by survey results, online reputation, and other means</li><li>Preparing for Community Inspections – safety/cleanliness/compliance</li><li>Service Request Response and Completion Time</li><li>Service Request Resolution and Quality Control</li><li>Make-ready Completion/Turnover Time</li><li>Move-in Quality (Zero Defects)</li><li>Expense Control in Maintenance Related Categories</li></ul>Education and Experience<ul><li>High School diploma or equivalent (GED) preferred</li><li>&nbsp;Experience performing maintenance duties helpful</li><li>Multi-Family maintenance experience helpful</li></ul>Skills/Specialized Knowledge<ul><li>Accurately take measurements and perform basic arithmetic</li><li>Safely operate maintenance equipment such as, but not limited to, leaf blowers, pressure washers, hand tools, power tools, transfer aids, snow and ice removal equipment, ladders, landscaping equipment, commercial vacuums, steam cleaners, other carpet and floor cleaning equipment,&nbsp; safety equipment, electric and hand-powered augers and others as needed</li><li>Ability to use general office equipment such as key system programmers and software, app-based software, and personal computer</li><li>Safely use chemicals, paint, and general cleaning supplies</li><li>Frequently and safely operate motorized vehicles such as a golf cart</li></ul> About the Benefits of Joining the Mill Creek Team<ul><li>Competitive compensation</li><li>Comprehensive medical, dental, and vision</li><li>Employer-sponsored short- and long-term disability, life, and AD&amp;D insurance</li><li>401(k) with employer matching</li><li>Paid time off benefits: vacation, sick time, holidays</li></ul>JobFamilyProperty Management - Onsite: MultifamilyJobFunctionNon OverHeadPayTypeHourly

Service Technician I - Modera Six Pines

Service Technician I - Modera Walsh

The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Service Technician Level II works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely manner. Anticipates and evaluates potential problems. This position strives to maintain the highest level of attention to the operational needs of the community. Reports to: Service Manager/ Sr. Service Manager has primary oversite of the Service Technician Level II position. The Service/Sr. Service Manager has the responsibility to determine the exact "day-to-day" duties of the Service Technician. Decisions will take into account the Technician's skills, experience, career goals, and how the individual best fits the working requirements of the community.Essential Functions/Responsibilities • &nbsp; &nbsp;Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards &nbsp; • &nbsp; &nbsp;Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed &nbsp;units for the highest quality of work and superior presentation • &nbsp; &nbsp;Routinely perform duties to restore apartments to “make ready” status • &nbsp; &nbsp;Respond to problems with successful repairs: HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spa and water features, and trash management systems • &nbsp; &nbsp;Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects • &nbsp; &nbsp;Respond to resident requests in a timely manner, delivering excellent customer service • &nbsp; &nbsp;Promote safe work practices among on-site team • &nbsp; &nbsp;Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations • &nbsp; &nbsp;Address and complete all other duties as assigned • &nbsp; &nbsp;Embody the Mill Creek mission, values and brand promise in all that he or she doesEducation and/or Experience • &nbsp; &nbsp;High School diploma or equivalent (GED) preferred. • &nbsp; &nbsp;1-3 years’ experience performing maintenance duties • &nbsp; &nbsp;Multi-Family maintenance experience helpful • &nbsp; &nbsp;HVAC and CPO certification preferred&nbsp;Skills/Specialized Knowledge • &nbsp; &nbsp;Capacity to read, write, and speak English, such as, the ability to read and receive and all work instructions, service requests, comprehension of required trainings, understand labels on containers, and verbally communicate with associates, residents and vendors; complete required paperwork on own. • &nbsp; &nbsp;Accurately take measurements and perform basic arithmetic • &nbsp; &nbsp;General computer skills in Microsoft Office and property management based software • &nbsp; &nbsp;Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment and safety devices • &nbsp; &nbsp;Safely use chemicals, paint, and general cleaning supplies • &nbsp; &nbsp;Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cartAbout the Benefits of Joining the Mill Creek Team• Competitive compensation • Comprehensive medical, dental, and vision • Employer-sponsored short- and long-term disability, life, and AD&amp;D insurance • 401(k) with employer matching • Paid time off benefits: vacation, sick time, holidaysJobFamilyProperty Management - Onsite: MultifamilyJobFunctionNon OverHeadPayTypeHourly

Service Technician II - Alister Falls Church

Service Technician II - Alister Parx I

Service Technician II - Alister Sunset Valley

The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Service Technician Level II works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely manner. Anticipates and evaluates potential problems. This position strives to maintain the highest level of attention to the operational needs of the community.Essential Functions/Responsibilities<ul><li>Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards&nbsp;</li><li>Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed&nbsp; units for the highest quality of work and superior presentation</li><li>Routinely perform duties to restore apartments to “make ready” status\</li><li>Respond to problems with successful repairs: HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spa and water features, and trash management systems</li><li>Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects</li><li>Respond to resident requests in a timely manner, delivering excellent customer service</li><li>Promote safe work practices among on-site team</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul>Education and/or Experience<ul><li>High School diploma or equivalent (GED) preferred</li><li>1-3 years’ experience performing maintenance duties</li><li>Multi-Family maintenance experience helpful</li><li>HVAC and CPO certification preferred</li></ul>Skills/Specialized Knowledge<ul><li>Capacity to read, write, and speak English, such as, the ability to read and receive and all work instructions, service requests, comprehension of required trainings, understand labels on containers, and verbally communicate with associates, residents and vendors; complete required paperwork on own.</li><li>Accurately take measurements and perform basic arithmetic</li><li>General computer skills in Microsoft Office and property management based software</li><li>Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment and safety devices</li><li>Safely use chemicals, paint, and general cleaning supplies\</li><li>Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart</li></ul>About the Benefits of joining the Mill Creek Team<ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>JobFamilyProperty Management - Onsite: MultifamilyJobFunctionNon OverHeadPayTypeHourly

55 Mill Creek Residential Jobs