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<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: RegistrationAll Locations: East BostonPosition Summary: The Patient Access Coordinator is responsible for the effective training of all registration staff within assigned clinical practices. The Patient Access Coordinator knows and understands the philosophy, objectives, policies and procedures of the department and consistently demonstrates these practices. The Patient Access Coordinator acts as a role model to all Patient Access Representatives.Duties and Responsibilities: <ul><li>Acts as a mentor to new and existing registration staff.&nbsp;</li><li>Works with supervisor to orient and train new staff to department policies, procedures and workflow.</li><li>Schedules appointments for all patients as requested by the patient or provider.</li><li>Sets up the recalls for returning patients as instructed by the provider</li><li>Answers the telephone in a polite and courteous manner. Identifies the department and introduces self.</li><li>Works closely and professionally with the clinical team to assist patients who walk-in with symptoms. Obtains all relevant information to properly forward to the clinical team</li><li>Manages all incoming and outgoing in basket messages</li><li>Creates Telephone encounters for patients with non-urgent concerns in need of a call from someone in the clinical team</li><li>Scrubs schedule for all outstanding arrived appointments and complete them through the checkout process.</li><li>Utilizes Dental/Optical software according to the department</li><li>Verify insurance in advance and same day.</li></ul>Skills/Abilities <ul><li>Demonstrate excellent communication skills and ability to interact professionally with individuals at all levels.</li><li>Proficiency with technology using Windows, Epic, Workday, RTE, MassHealth portal</li><li>Demonstrate flexibility while being able to multi task and in a fast-paced environment.</li></ul>Experience <ul><li>At least two years of experience working in health care and/or with MassHealth insurances with a focus on creating an excellent patient experience.</li></ul>Education <ul><li>High School Diploma or G.E.D. required</li><li>Bilingual skills required</li><li>Maintain annual CAC certification</li></ul>Benefits<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range$19.55 up to $29.33 based on experience NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.

NeighborHealth

NeighborhoodHealth

Coordinator Patient Access

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Behavioral Health Urgent CareAll Locations: East BostonPosition Summary: The Behavioral Health (BH) Clinician provides comprehensive crisis intervention and stabilization, to persons with acute psychiatric issues, serious mental illness, dual diagnoses, and substance use-related issues, to prevent unnecessary hospitalizations and lengthy emergency department stays, to de-escalate and prevent worsening or future crises. Will also provide assessment for determination of need for higher level of care, including inpatient psychiatric hospitalization and crisis stabilization units.Education<ul><li>Graduate from an accredited Masters in Social Work, Psychology, or Education (MSW/MEd/MA/MS) program or Doctorate in Psychology (PsyD. /PhD.)</li><li>Current Massachusetts license (LMHC, LMFT, LCSW, LICSW, Licensed Psychologist) or license eligibility.</li></ul>Experience<ul><li>Minimum of 2 years relevant experience in a community health, behavioral health, or hospital setting, preferred.</li></ul>Skills/Abilities<ul><li>Excellent working knowledge of behavioral medicine and evidence-based treatments for medical and behavioral health conditions.</li><li>Ability to work through brief patient contacts as well as to make quick and accurate clinical assessments of behavioral conditions</li><li>Comfortable with the pace of behavioral health urgent or emergency care, within an interdisciplinary team</li><li>Working knowledge of psychopharmacology</li><li>Ability to design and implement clinical pathways and protocols for treatment of selected chronic conditions</li><li>Two clinically relevant, supervised internships</li><li>Two favorable recommendations attesting to clinical competency from field placement supervisors or employment clinical supervisors</li><li>Bilingual preferred (may be required for specific positions).&nbsp; Bicultural preferred</li><li>Awareness of and demonstrated commitment to the delivery of culturally competent care</li><li>Ability to communicate effectively both in writing and verbally, including mastery of EBNHC’s EMR, Epic</li><li>Interest in deepening the development of areas of clinical specialty and the assumption of non-direct care responsibilities.&nbsp; Examples of non-direct care responsibilities include the supervision of staff and interns, and assisting in the development of clinical protocols and policies</li></ul>

Behavioral Health Clinician - BH Urgent Care Services-7

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Mental HealthAll Locations: 1601 Washington Street, East BostonPosition Summary: The innovative HealthySteps approach is based on the most recent scientific understandings of how early childhood development works, and how it can best be supported to ensure individual, family, community, and societal well-being. NeighborHealth HealthySteps, a program of ZERO TO THREE, promotes nurturing caregiving, which supports families and improves healthy development and well-being of babies and toddlers, preparing them for school and life. NeighborHealth aims to achieve this goal by weaving together the expertise of a child development expert, the HealthySteps Specialist, and the pediatric primary care provider. Together, just at the time when the brain is developing most rapidly, these experts bring focus to the important skills needed for families to foster healthy child development and life-long well-being: 1.social emotional development; 2. language and literacy skills; 3.cognition skills; and 4.perceptual, motor and physical development. The entire practice works together to implement the HealthySteps model, with leadership from a Practitioner Champion and the HealthySteps Specialist. The HealthySteps Specialist is an early child development expert who will join the pediatric primary care team at NeighborHealth to provide interventions, referrals, and follow-up for families with patients ages 0-3. The HealthySteps Specialist builds strong relationships with families and providers to increase the efficiency of the medical system and support team-based comprehensive careEssential Duties and Responsibilities:<ul><li>Establishes rapport and develops therapeutic relationships with patients of diverse backgrounds and varying levels of motivation for change.</li><li>With supervision, renders accurate diagnoses utilizing the DSM IV.</li><li>Writes up and presents completed assessments for clinical disposition in a clear and organized manner. Performs advanced, high quality, thorough psychosocial evaluation that contains data in support of the diagnosis, findings, recommendations and plans.</li><li>Promotes HealthySteps within the practice to families and providers</li><li>Conducts team-based well-child visits before, during, or following the primary care provider visits focused on monitoring development, social-emotional functioning, and relational health, and providing anticipatory guidance Note: The HealthySteps Specialist is expected to participate in team-based well-child visits in-person, as an integrated member of the care team.</li><li>Conducts consultations on a short-term basis for needs regarding development and/or behavioral concerns such as sleep, positive parenting, picky eating, etc</li><li>May facilitate parent/caregiver groups</li><li>Creates and maintains community resource directory/database. Provides referrals and tracks follow-up, as appropriate, to help families make successful connections to key resources within the community.</li><li>Screens for domestic violence, substance abuse and risk behaviors with every patient, applying protocols for intervention with positive screenings.</li><li>Performs and documents outreach activities for patients who do not follow through, especially for those with known risk factors.</li><li>Reaches out to community providers within first 6 months in position to share about HealthySteps, their role, and receive information to support referrals, warm handoffs, and ensure appropriate referral criteria is met.</li><li>Participates (when appropriate) in community-wide early childhood and/or mental health meetings.</li><li>Is an active member of the Healthy Steps Implementation Team and attends regular team meeting.</li><li>Demonstrates excellent clinical judgment in assessing changes in risk, enlisting the Administration and/or Medical Directors and initiating Special Clinical Reviews as indicated.</li><li>Works with the front office administrative staff to ensure scheduling of the HS Specialist’s time in coordination with provider visits (i.e., well-child visits)</li><li>Engages in Continuous Quality Improvement (CQI) initiatives to ensure the HealthySteps model is delivered with fidelity</li><li>Collaborates with HealthySteps implementation team to implement all eight Core Components including universal screenings, making positive parenting and early learning guidance information available, and adjusting workflows for optimal efficiency</li><li>Works closely with pediatric primary providers around care coordination, goal setting, coaching, and education about key aspects of a child’s development. Provides consultation and/or facilitates training to medical professionals and all practice staff re: early childhood development, early relational health/infant early childhood mental health, and trauma informed practice</li><li>Maintains professional license, accumulating the required number of CEU’s and submits the associated documentation to the Administrative Director.</li><li>Presents clinical cases for review at weekly clinical meetings according to departmental standard.</li><li>Maintains open communication with all members of the primary care team</li><li>Additional clinical responsibilities specific to the clinical department within which the BH clinician is integrated.&nbsp; These include: Primary Care Integrated Behavioral Health</li><li>Tracks caseload to ensure capacity to deliver the HS services within the risk stratified service delivery model. This includes ensuring exit criteria is met and that families and children are elevated to higher levels of care or referred to community providers if needed.</li></ul>Qualifications and Requirements:<ul><li>Graduate from an accredited Masters in Psychology (MA), Masters in Education (Counseling-M.Ed.), or MSW program.</li><li>Current Massachusetts license (LMHC, LMFT, LCSW, LICSW, Licensed Psychologist) or license eligibility.</li><li>Minimum of 2 years relevant post-graduate experience, preferably in a community health, mental health or hospital setting.</li><li>Excellent working knowledge of behavioral medicine and evidence-based treatments for medical and mental health conditions.</li><li>Ability to work through brief patient contacts as well as to make quick and accurate clinical assessments of mental and behavioral conditions.</li><li>Comfortable with the pace of primary care and emergency care, within with an interdisciplinary team.</li></ul>EXPERIENCE: <ul><li>Minimum of 2 years relevant post-graduate experience, preferably in a community health, mental health or hospital setting.</li></ul>SKILLS/ABILITIES: <ul><li>Excellent working knowledge of behavioral medicine and evidence-based treatments for medical and mental health conditions</li><li>Ability to work through brief patient contacts as well as to make quick and accurate clinical assessments of mental and behavioral conditions</li><li>Comfortable with the pace of primary care and emergency care, within with an interdisciplinary team</li><li>Working knowledge of psycho-pharmacology</li><li>Ability to design and implement clinical pathways and protocols for treatment of selected chronic conditions</li><li>Two clinically relevant, supervised internships.</li><li>Two favorable recommendations attesting to clinical competency from field placement supervisors.</li><li>Bilingual preferred (may be required for specific positions).&nbsp; Bicultural preferred.</li><li>Awareness of and demonstrated commitment to the delivery of culturally competent care.</li><li>Ability to communicate effectively both in writing and verbally, including mastery of NeighborHealth's EMR, Epic.</li><li>Interest in deepening the development of areas of clinical specialty and the assumption of non-direct care responsibilities.&nbsp; Examples of non-direct care responsibilities include the supervision of bachelor and intern level staff, assisting in the development of clinical protocols and policies, organizing a resource manual and leading a special project such as chart review, centralizing new referrals, etc.</li><li>“Grace under pressure” with the ability to multitask and triage/juggle multiple appointments and conflicting priorities.</li><li>Comfort with an open-door policy, potentially frequent interruptions, and warm hand offs.</li><li>Flexibility in communication: able to switch between being on the floor playing with young patients and communicating with medical professionals regarding mental health interventions in a professional, coherent, and efficient manner.</li><li>Ability to tolerate isolation as the HS Specialist may be the only behavioral health professional on site.</li><li>Ability to collect and enter data for program management, evaluation, and reporting purposes.</li></ul>

HealthySteps Specialist / BH Clinician

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Adult MedicineAll Locations: East BostonPosition Summary: The Nurse Practitioner is a licensed independent practitioner who provides nursing and medical services to individuals, families and groups. A nurse practitioner diagnoses and manages acute episodic and chronic illnesses while emphasizing health promotion and disease prevention. Services may include ordering, conducting, supervising and interpreting diagnostic and laboratory tests, and prescription of pharmacologic agents and non pharmacologic therapiesEssential Duties &amp; Responsibilities:<ul><li>Obtains comprehensive and problem focused health history</li><li>Performs a comprehensive and problem focused physical exam</li><li>Orders and interprets screening and diagnostic tests</li><li>Demonstrates critical thinking and diagnostic reasoning skills in clinical decision making.</li><li>Communicates with patients re: clinical findings</li><li>Initiates appropriate and timely consultations (NP, PA &amp; MD)</li></ul><ul><li>Qualifications and Requirements:<ul><li>MA License as NP</li><li>BLS, ACLS, PALS Certification, as required by department</li><li>1 year relevant experience preferably in a community health setting</li></ul></li></ul>

Nurse Practitioner

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: South End Washington PediatricsAll Locations: 1601 Washington StreetPosition Summary: 0.75 FTE to work as Pediatrician primarily at South End PediatricsDepartment Position Summary: Provide Primary Care medical services to pediatric patients at Health Center in accordance with the usual and customary appointment schedule.&nbsp; Examine, diagnose and treat pediatric health problems.&nbsp; Perform physical examinations and order appropriate laboratory testing.&nbsp; Prescribe medication as needed and treat and follow patient’s courses of illness.&nbsp; Treat wounds, lacerations and minor trauma.&nbsp;&nbsp; Engage in preventative medicine techniques such as vaccinations and annual examinations.&nbsp; Perform personal and family counseling including personal and social illness such as alcohol and drug abuse, sexually transmitted diseases, HIV and AIDS.

Pediatrician

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PACE ACS EverettAll Locations: 801 BroadwayPosition Summary: Under direction of the PACE Center Recreation Therapist, oversees and implements a therapeutic activity program that is appropriate to the range of interests, cognitive, physical and social needs of PACE participants in the PACE Center. Assists Recreation Therapist, in facilitating PACE Center-Based Participant Council Meetings to solicit advice and receive feedback. Contributes to the development of the therapeutic activities program in the PACE Center. Provides guidance and support to PCAs around assisting participants with activities.Essential Duties and Responsibilities<ul><li>Demonstrates ability to conduct arts and crafts groups.</li><li>Demonstrates ability to conduct exercise groups.</li><li>Demonstrates ability to conduct cognitive activities such as current events and quiz games</li><li>Demonstrates the ability to conduct music groups</li><li>Makes contributions of activity ideas for incorporation in monthly activities calendars</li><li>Begins activities on time and is prepared with necessary materials</li></ul>Qualifications and Requirements<ul><li>&nbsp;High School diploma required.</li><li>Nursing assistant certification a plus</li><li>Activities Assistant Certification (AAC) at time of hire or commitment to complete within 6 months.</li><li>Two years’ experience working with elders or other frail population.</li></ul>Benefits:<ul><li>Medical, Dental, And Vision Coverage</li><li>Life And Disability Insurance</li><li>401(K) Retirement Plan</li><li>Tuition Reimbursement</li><li>Flexible Spending And Transportation Accounts</li><li>Paid Holidays, Vacations, Sick, And Personal Time</li><li>Generous Staff Development Benefit</li><li>Excellent Malpractice Coverage</li><li>Pet Insurance</li><li>Free Parking</li><li>And Much More</li></ul>NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.Pay Range: $22 up to $31 based on experience

Recreation Assistant

Behavioral Health Clinician - BH Urgent Care Services-5

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: Emergency DepartmentAll Locations: East BostonPosition Summary: The Emergency Department Paramedic is responsible for performing routine technical and clinical patient care in a busy Emergency department. Responsible for patient care of assigned patients under the general direction of the Emergency Department Medical Director with direct supervision by the Attending Physician and primary Registered Nurse.Essential Duties &amp; Responsibilities:<ul><li>Observes, recognizes and reports signs and symptoms which require emergency treatment, initiates measures and/or first aid.</li><li>Accurately obtains, records and reports vital signs and rechecks as indicated and reports abnormal findings to primary nurse, charge nurse or physician.</li><li>Sets up equipment for and/or assists physicians/clinicians with treatments, dressings, tests as assigned.</li><li>Performs 12 lead EKG.Documents patient information, and gives EKG promptly to appropriate nurse and physician.</li><li>Establishes and maintains IVs and hangs fluids according to physician orders.</li><li>Administers medications via the following routes: Oral, sublingual, nebulizer, IM, SC, ETT, IV Infusion and IV Push in critical situations.</li></ul>Qualifications and Requirements:<ul><li>Graduate of an approved Paramedic Training program.&nbsp; Certification as an EMT-P preferred.&nbsp; Certification in ACLS, BLS and PALS required.</li><li>This job requires ability to perform the following: Prolonged standing and walking. Occasional twisting, bending, reaching, pushing/pulling, sitting, kneeling and squatting and lifting of 5-10 lbs.</li></ul>Starting at $30.00 per hour, and up to $43.85 per hour based on experience.

Paramedic

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: PACE Home Care-Support-HousingAll Locations: East BostonPosition Summary: Job Profile Summary Provides NeighborHealth PACE participants with in-home assistance with ADLs and IADLs. Must be able to work independently and efficiently in minimally supervised setting, problem solve effectively while recognizing when to seek advice from supervisory staff, and show respect and appreciation for the participant’s home, guests, and community. May be assigned to other supervised settings such as the PACE Center, on occasion and as needed.<ul><li>Consistently monitors participant ADL/IADL care plans and follows plan of care as stated.Documents care provided on participant flow sheets.</li><li>Check the health aide voicemail at the beginning of each shift and every two hours until the end of the shift. Reports any abnormal findings, alterations in participant status and/or care refusal to the team in a timely fashion by reporting to the appropriate day center call in line or Nurse On Call when applicable.</li><li>Assists participants with ADLs per assignment, as defined in ADL/IADL care plan and as needed, for example when a participant requests assistance with toileting.</li><li>Accompanies participants to appointments as assigned.</li><li>Carries out simple treatments under the direction of nursing staff, including simple catheter care, skin assessments during personal care.</li><li>Qualifications and Requirements:</li><li>High School graduate or equivalent required.</li><li>Current certification as a H.H.A. /C.N.A. from an approved program. (ex. Red Cross). Must demonstrate competencies before providing participant care.</li><li>A minimum of one year experience working with a frail or elderly population.</li><li>Prior experience as health aide, personal care assistant or similar role.</li><li>Vehicle to travel from home to home preferred.</li><li>Excellent customer service and communication skills; bilingual a plus.</li><li>Physical capability to provide ADL and mobility assistance to all PACE participants.</li></ul>

66 NeighborHealth Jobs