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OverviewYou’re detail-oriented and love building professional relationships. The opportunity to help members reach their financial goals excites you. You will be the face of OnPoint, welcoming members and nonmembers alike. You will be responsible for supporting the branch with exceptional member service and management of the lobby area. We provide competitive pay; 100% paid premiums for employee medical, dental and vision; a generous vacation package; 401k matching; tuition reimbursement and more! OnPoint is growing, and we are looking for someone like you to join us at our team!Responsibilities<ul><li>Responsible for exceptional member service to include eye contact, welcome greeting, calling member by name, interest and willing to help, energy in body language and tone, friendly comments, ensuring members needs are fulfilled and appreciative closing remarks.</li><li>Lobby Management to include running the Front Desk when needed. </li><li>Assist members with Servicing Transactions, to include but not limited to Courtesy Signings, Fraud, Account Maintenance, Account issues, Notary, etc.</li><li>Listen, identify, process and recommend solutions based on members’ needs. Takes initiative to utilize all available resources to ensure members are assisted completely.</li><li>Manage all branch calling lists in order to further develop and/or retain relationships.</li><li>Listen for clues and identifies cross-sell opportunities and refers to appropriate staff members as appropriate.</li><li>Keep informed on up-to-date financial services and tools offered by the Credit Union to assist&nbsp;members in using these services and tools.&nbsp;</li><li>Perform all teller transactions, maintains cash drawer, and balances within guidelines established by Credit Union.</li><li>Perform any additional duties as required by the Branch Management Team.</li></ul>Knowledge, Skills &amp; Abilities<ul><li>Demonstrated knowledge and experience operating systems.</li><li>Ability to give exceptional member service and have strong interpersonal communication skills.</li><li>Work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union.</li><li>Ability to coordinate and complete a variety of assignments simultaneously and prioritize work.</li><li>Ability to be self-directed and work under limited direct supervision.</li></ul>Job Qualifications<ul><li>A minimum of 1-2 years previous financial institution, retail sales, or customer service position involving cash experience preferred.</li><li>Bilingual skills are a plus.</li><li>High school diploma or GED required.</li></ul>Additional Information: Hours of Operation: Monday - Friday 9 AM - 6 PM, Saturdays 9 AM - 3 PM Starting Pay: $22.00 per hour!&nbsp; This OnPoint branch is located inside a Fred Meyer or Safeway store. Our employees that work at an in-store location receive a 10% In-store Differential. This means you will receive a premium of 10% on top of all hours paid! Please be aware that this differential is subject to change or dissolution at any time.&nbsp;OnPoint Community Credit Union is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.&nbsp;JobFamilyRetail DeliveryJobFunctionRetail DeliveryPayTypeHourly

OnPoint Community Credit Union

(INSTORE) Teller/ Branch Service Specialist - Tualatin

OverviewWe’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members and our community.OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance and providing opportunities to truly make a difference. We invite you to explore and grow your career with us!Responsibilities<ul><li>Responsible for exceptional member service to include eye contact, welcome greeting, thanking the member by name, interest and willing to help, energy in body language and tone, friendly comments and ensuring members needs are fulfilled.</li><li>Performs and documents over the counter transactions as identified in the teller habit pattern.</li><li>Understands and determines acceptability of negotiable items and member identification.</li><li>Identifies and addresses member questions and concerns to offer solutions.</li><li>Listens for clues in order to identify cross-sale opportunities. Refers to appropriate staff members or opens product/service as appropriate.</li><li>Assists with lobby management traffic to ensure members are being helped in a timely manner and feel welcome.</li><li>Keep informed on up-to-date financial services and tools offered by Credit Union and educate members of new services and tools available to them.</li><li>Maintains cash drawer and balances within guidelines established by Credit Union.</li><li>Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).</li><li>Performs any additional duties as required by the Management Team.</li></ul>Knowledge, Skills &amp; Abilities<ul><li>Ability to coordinate a variety of assignments simultaneously and prioritize work.</li><li>Ability to work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union.</li><li>Proficient in counting cash, arithmetic, ten-key and basic computer skills.</li><li>Demonstrates a high level of member service, sales, interpersonal communication skills, problem solving, motivation to accomplish set goals, organization and self-management skills.</li></ul>Job Qualifications<ul><li>High School graduate or GED required.</li><li>A minimum of 6 – 12 months prior Teller experience within a financial institution, retail sales, or a customer service position involving cash handling experience required.</li><li>Bilingual skills are highly desired.</li></ul>Additional Information: Hours of Operations: Monday - Thursday 9 AM - 5:30 PM, Fridays 9 AM - 6 PM, Saturdays 9 AM - 1 PM Starting Pay: $22.00 per hour with no previous banking experience!See what it is like to be a Teller at OnPoint:&nbsp;<a href="https://onpointcu.wistia.com/medias/saqp52d262" target="_blank">https://onpointcu.wistia.com/medias/saqp52d262</a>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience. JobFamilyRetail DeliveryJobFunctionRetail DeliveryPayTypeHourly

Teller/Branch Service Specialist - Wilsonville

Teller - Happy Valley

SummaryThe Compliance Monitoring &amp; Testing Analyst plays a critical role in the development and execution of the Credit Union’s Compliance Monitoring &amp; Testing Program. This position is responsible for conducting ongoing compliance testing, quality control reviews, and risk-based monitoring activities to ensure adherence to federal and state regulations, internal policies, and industry best practices. They will identify deficiencies through testing, communicate findings to the appropriate business&nbsp;units, and track and support all remediation efforts. Key Responsibilities<ul><li>Assist in the development of the annual Compliance Monitoring and Testing Program, including collaboration in designing compliance test plans. </li><li>Perform detailed compliance reviews, including analyzing data from internal systems, transaction histories, member communications, and internal notes to ensure adherence to regulatory requirements.</li><li>Collaborate with internal departments to learn about current processes to aid in the creation of Compliance test plans.</li><li>Create thorough documentation of all aspects of testing, including population, sample, testing steps, potential and confirmed findings, root cause analysis and recommendations for remediation. </li><li>Track and report on the status of corrective actions related to testing reviews, ensuring timely resolution of compliance issues.</li><li>Improves and documents internal processes wherever appropriate. </li><li>Prepare materials for audits, exams, and management reporting as requested.</li><li>Contribute to the continuous improvement of the Compliance Department’s testing framework by attending internal and external training sessions, seminars, and workshops to enhance knowledge of regulations, internal processes, industry best practices, and testing methodology.</li><li>Maintain current knowledge of federal and state laws and regulations. </li><li>Assists in oversight of compliance issues management by tracking issues from identification through resolution in coordination with business units and compliance leadership. &nbsp;</li><li>Other duties as assigned.</li></ul>Qualifications &amp; ExperienceRequired:<ul><li>1-3 years’ experience in financial institution compliance, internal audit, or risk management, focusing on banking regulations, testing, and compliance</li><li>1-3 years’ branch operations, lending, and branch member service experience&nbsp;</li><li>Bachelor's degree in Finance, Business, Accounting, or related field</li><li>Demonstrated expertise in regulatory compliance frameworks for credit unions, compliance monitoring, regulatory engagement, and internal control oversight</li></ul>Professional Competencies<ul><li>Excellent time management skills and collaborative mindset.</li><li>Outstanding interpersonal abilities with demonstrated success working across diverse teams.</li><li>Strong attention to detail, analytical thinking, and investigative skills.</li><li>Excellent verbal and written communication skills, particularly in creating concise, professional documentation and recommendations.</li><li>Advanced proficiency with Microsoft Office Suite, especially Excel.</li></ul>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.JobFamilyComplianceJobFunctionCompliancePayTypeSalary

Compliance Monitoring & Testing Analyst

OverviewAs a member of the Technical Operations team, the Senior Systems Engineer is a role that requires hands-on expertise, independent action and active mentorship. This role reports to the Assistant Infrastructure Manager and provides tactical guidance for the design, implementation, enhancement and maintenance of all compute, storage and backup environments at OnPoint Community Credit Union. This means ensuring high availability, performance, and security for IT infrastructure while proactively monitoring system performance, recommending improvements and troubleshooting issues that arise. Additionally, the Senior Systems Engineer will lead and/or participate in projects related to system implementations, upgrades and migrations involving one or more teams.Responsibilities• Serve as a subject matter expert and escalation point for technical issues and challenges.• Contribute to and enforce best practices for system security, performance, and reliability.• Perform a number of business-critical technical functions including but not limited to: Windows server administration, Data Center maintenance and management, configuration and management of observability tools, patching and vulnerability management, incident response and resolution, documentation and reporting, and security compliance.• Actively recommend, design and implement enhancements to current tools and technologies.• Coordinate, collaborate and execute on projects within the Infrastructure Systems domain and which may require an in-depth evaluation of complex business processes, system processes, and industry standards.• Mentor and coach junior and mid-level team members, fostering their professional growth and development.• Evaluate new technologies and make recommendations for adoption based on business needs and industry trends.• Other duties as assigned.Knowledge, Skills &amp; Competencies: • Expert-level knowledge of Windows operating system, with bonus points for Linux as well.• Strong experience with enterprise-level infrastructure technologies, including virtualization, storage, and networking.• Strong experience implementing solutions that support High Availability, Data Center Resiliency, and Business Continuity.• Familiarity with the following tools and technologies strongly preferred: Windows Server, Azure, Exchange/M365, Cohesity, PureStorage, VMware ESXi, LogicMonitor, Ivanti Service Manager• Proven track record of leading complex IT projects from conception to completion.• Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization.Qualifications• Bachelor's degree in Computer Science, Information Technology, or related field. Will accept equivalent experience in lieu of a degree.• 5+ years of experience in systems administration roles, with at least 3 years in a senior or leadership position.• Relevant certifications such as MCSE, VCP, CompTIA Security+, etc. are desired.At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience. JobFamilyTechnologyJobFunctionTechnologyPayTypeSalary

Systems Engineer, Sr

OverviewWorking under the direction and guidelines established by the VP/Commercial Credit Administration, the Commercial Loan Administrator supports the processing, servicing, and documentation of commercial loans. Exercises discretion and makes independent decisions within their authority, addressing and elevating servicing issues. Functions as part of a team and individually in a fast-paced, high-volume work environment. Ensures a high level of professional service to internal partners as well as business members.Responsibilities<ul><li>Communicates effectively with borrowers and Commercial Relationship Managers to collect necessary information provide status updates while providing a high level of service. </li><li>Verifies and reviews title reports to ensure appropriate title insurance coverage</li><li>Communicates with title companies and coordinates loan closings</li><li>Order and analyze title insurance commitment reports, including title exceptions and endorsements. Prepares closing statements and title/escrow instructions</li><li>Responsible for the accurate and timely preparation and/or ordering of commercial loan documents</li><li>Assists with the funding and boarding of loans</li><li>Performs quality control review for accuracy for loan documentation and note boarding ensuring consistency within OnPoint guidelines</li><li>Creating and maintaining loan files while ensuring compliance with established guidelines and policies</li></ul>Knowledge, Skills &amp; Abilities<ul><li>Strong written and verbal communication skills</li><li>Ability to be a self-starter and take ownership of various processes</li><li>Self-motivated to learn and grow within the position </li><li>Proficiency in Microsoft Office, specifically Word and Excel required</li><li>Demonstrated ability as a team player</li></ul>Requirements<ul><li>High school diploma required </li><li>Bachelor’s Degree in Finance, Business, or related field preferred.</li><li>1-3 years’ experience in the Commercial Real Estate appraisal process </li><li>1-3 years’ experience in the Commercial Real Estate closing process</li><li>Knowledge and experience complying with State and Federal regulations</li></ul>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.&nbsp;JobFamilyCommercial Credit AdminJobFunctionCommercial Credit AdminPayTypeSalary

Commercial Loan Administrator

OverviewWe’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members and our community.OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance and providing opportunities to truly make a difference. We invite you to explore and grow your career with us!Responsibilities<ul><li>Responsible for exceptional member service to include eye contact, welcome greeting, thanking the member by name, interest and willing to help, energy in body language and tone, friendly comments and ensuring members needs are fulfilled.</li><li>Performs and documents over the counter transactions as identified in the teller habit pattern.</li><li>Understands and determines acceptability of negotiable items and member identification.</li><li>Identifies and addresses member questions and concerns to offer solutions.</li><li>Listens for clues in order to identify cross-sale opportunities. Refers to appropriate staff members or opens product/service as appropriate.</li><li>Assists with lobby management traffic to ensure members are being helped in a timely manner and feel welcome.</li><li>Keep informed on up-to-date financial services and tools offered by Credit Union and educate members of new services and tools available to them.</li><li>Maintains cash drawer and balances within guidelines established by Credit Union.</li><li>Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).</li><li>Performs any additional duties as required by the Management Team.</li></ul>Knowledge, Skills &amp; Abilities:<ul><li>Ability to coordinate a variety of assignments simultaneously and prioritize work.</li><li>Ability to work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union.</li><li>Proficient in counting cash, arithmetic, ten-key and basic computer skills.</li><li>Demonstrates a high level of member service, sales, interpersonal communication skills, problem solving, motivation to accomplish set goals, organization and self-management skills.</li></ul>Additional Information:Hours of Operations: Monday - Friday 9 AM - 6 PM, Saturdays 9 AM - 3 PMStarting Pay: $22.00 per hour with no previous banking experience!This OnPoint branch is located inside a Fred Meyer or Safeway store. Our employees that work at an in-store location receive a 10% In-store Differential. This means you will receive a premium of 10% on top of all hours paid! Please be aware that this differential is subject to change or dissolution at any time.See what it is like to be a Teller at OnPoint: <a href="https://onpointcu.wistia.com/medias/saqp52d262&amp;nbsp" target="_blank">https://onpointcu.wistia.com/medias/saqp52d262&amp;nbsp</a>;At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience. #LI-OnsiteJobFamilyRetail DeliveryJobFunctionRetail DeliveryPayTypeHourly

(INSTORE) Teller/Branch Service Specialist - Cornelius

Teller - Bend South

OverviewThe Fraud Investigator is a contributing member of the Fraud team, supporting our charter to balance fraud prevention with member service, recover funds when possible, while operating within regulatory compliance, and applying the appropriate guidelines.The Fraud Investigator position will also support the team through prevention and mitigation of fraud, including identification of trends, monitoring transactional queues, and working with the Fraud Support team to educate and inform members regarding account-level abuse, risk, and potential losses.Responsibilities<ul><li>Actively work through account fraud monitoring queues and reports, focusing on mitigation efforts and identifying fraudulent activity patterns within wire, external transfers, mobile fraud, etc.</li><li>Analyze cases for risk assessment, making determinations if fraudulent activity exists or has the potential to incur, and take appropriate actions to either stem monetary loss or restrict accounts to further investigate root cause.</li><li>Identify member consumerism patterns, purchasing activity which may be considered ‘out of pattern’, transaction behavior from suspicious trends, utilizing all tools, and researching member accounts and relationships for appropriate action.</li><li>Assisting internal and external members with inquiries and concerns related to account level risk and potential fraud activity and risk assessment, through multiple channel sources (phone, email, mail, internal delivery systems)</li><li>Managing communications with members, other financial institutions, law enforcement, and appropriate parties involved in the investigation of fraud; interviewing for insightful information</li><li>Other duties as assigned</li></ul>Knowledge, Skills &amp; Competencies<ul><li>Solid operational experience, with the ability to learn rapidly and adapt quickly to changing situations</li><li>Evaluate requests for risk assessment relative to account activity, and perform maintenance level functions for membership accounts including online and mobile restriction, overall account limitations, and potential closure.</li><li>Ability to work within an environment that is not easily defined within codified process and procedures, an eagerness to build a cumulative knowledge about risk and fraud across products and services, and looking for continuous improvement for the team and our members.</li></ul>Qualifications<ul><li>1 year of experience with bank loss prevention, with a demonstrated history of excellent judgement skills</li><li>1-3 years of experience in a customer service oriented role in financial services, and/or in back office operations in financial services</li><li>High School Diploma required</li><li>Experience with banking, risk management, fraud detection/investigation experience preferred</li><li>Excellent communication skills both written and verbal</li><li>Understands procedures and policies related to transaction fraud, processing, and decision-making, to include general knowledge of fraud prevention controls and monitoring systems</li><li>Effective analytical skills and organizational skills.</li><li>Outstanding interpersonal skills; a team player who encourages and models collaboration and positive problem resolution. </li><li>Exceptional communication, writing, and customer service skills, and ability to maintain professionalism and a positive attitude. </li><li>Manages time and resources to ensure all work is completed accurately and on schedule.</li><li>Ability to coordinate and complete a variety of assignments simultaneously and prioritize work.</li><li>Ability to collect and analyze information, problem solve and make decisions through observation and inference.</li><li>Ability to work well in a team environment that promotes inclusiveness and communication among team members with a constructive, respectful attitude.</li><li>Works independently, with minimal supervision.</li><li>Strong attention to detail; consistently achieve thoroughness and accuracy in work.</li><li>Understanding of credit union operations, procedures and applicable regulations.</li></ul>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background. We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.&nbsp;JobFamilyFraud MitigationJobFunctionFraud MitigationPayTypeHourly

21 OnPoint Community Credit Union Jobs