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Overview of Role/Job Purpose:The Training Specialist III is responsible for delivering product functionality training to VertexOne clients and employees. They will meet product training initiatives, including developing training resources on new products and features, tracking training class details, delivering training course surveys, and providing instructional support to clients. The Training Specialist III will also be responsible for learning and developing the training resources for new VertexOne products. The Training Specialist III may also assist in conducting classroom observations and providing feedback to Training Specialist I’s and II’s.The Training Specialist III will possess excellent analytical, communication, and coaching skills. They will use appropriate teaching methods to cater to various learning styles. By developing skills and helping individuals reach their potential, the Training Specialist III will contribute to building client and employee satisfaction and ensuring the successful implementation of VertexOne products.Essential Job Duties:<ul><li>Update both informal and formal learning resources using a variety of methods.</li><li>Collaborate with subject matter experts, business analysts, and functional leads to prepare training resources and ensure content is accurate and relevant.</li><li>Provide clear and concise information to internal and external contacts across all communication formats (Email, Teams, Jira, phone calls, etc.).</li><li>Communicate training issues and needs to the Sr. Manager, Product Training.</li><li>Learn new features about the VXretail product and develop training curriculum to train clients and peers.</li><li>Assist with classroom observations on Training Specialist I’s and II’s and provide constructive feedback.</li><li>Complete all reporting (individual tasks, project details, project training needs, etc.) accurately and on time.</li><li>Treat all colleagues and trainees with dignity and respect.</li><li>Always conduct themselves professionally.</li><li>Work with clients and project teams to conduct Training Needs Analysis to determine a successful product training plan that meets business needs.</li><li>Support and deliver training to core project teams and new-hire employees as needed.</li><li>Occasionally travel to support clients onsite for training (10% or less).</li></ul>Required Skills/Qualifications:<ul><li>6+ years of working experience in the Retail Utility market using a Customer Information System (CIS) is preferred.</li><li>Should have 6+ years of working experience as a Training Specialist II or equivalent role.</li><li>4+ years of working experience with one or more VertexOne products is preferred.</li><li>Extensive knowledge of learning management software (BizLibrary, Kahoot!, Udemy, etc.) and editing programs (Camtasia, Snagit, OBS Studio, Vimeo, etc.).</li><li>Proficiency with MS Office Suite (Word, Excel, Outlook, Teams, SharePoint, Forms, Visio).</li><li>Extensive knowledge of instructional design theory and learning principles.</li><li>Excellent coaching skills and outstanding written and oral communication skills.</li><li>Creativity, good analytical and planning skills, and excellent presentation skills.</li><li>Able to work independently on your own initiative and as part of a team.</li><li>An ability to learn quickly and provide value when placed in unfamiliar settings.</li><li>An ability to work in a fast-paced team environment.</li><li>Listens actively and empathetically to the views of others.</li><li>Seeks further information to clarify ambiguity.</li><li>Ability to make constructive suggestions for continuous improvements.</li><li>Respond professionally to constructive feedback and apply a systematic process to improve your own skills by setting goals, taking action, and maximizing strengths.</li></ul>

VertexOne

10179 - Training Specialist, III

Experience Requirements:<ul><li>Assist our new Utility Industry clients to perform data migrations from third-party legacy systems and databases into the VertexOne VxCIS system.</li><li>Educate and train clients to understand our data templates.</li><li>Process the template data provided by the client to analyze and validate data quality using KNIME tool development.</li><li>Perform extensive data validations using KNIME and migrations into IBM i DB2 database using customized SQL scripts on complex and large client data within.</li><li>Conduct various data extraction and migration workshops for utility clients to better understand the system, identify gaps, provide recommendations, and map their utilities business processes and help them extract their data based on system’s requirements.</li><li>Perform minor data transformation and cleansing of sufficient quality data.</li><li>Create self-service BI tools to allow utilities users to analyze data across various business dimensions with detailed visibility into granular and historical data.</li><li>Develop and utilize SQL and Microsoft Access VBA scripts to maintain complex and large client databases.</li><li>Extract and load utilities data, create appropriate test plans, Q/A processes, and test cases to ensure data accuracy using SQL. Collaborate with client company project stakeholders and data extractors.</li><li>Provide detailed reports on data quality issues to all key data migration project stakeholders.</li><li>Continually improve the KNIME and SQL script processes to improve data validations, accuracy, and performance.</li><li>Position requires 100% telecommuting; employee’s work location can be anywhere in the United States.</li></ul>Education Required: Master’s degree in computer science, data science, data analytics engineering or relatedExperience Required: Two (2) years of experience as a Data Analyst, SAP Consultant, or relatedSpecial Skills Required:Must have work experience with the following:&nbsp;&nbsp;(1) Perform extensive data validations using KNIME and migrations into IBM i DB2 database using customized SQL scripts on complex and large client data within regulated and deregulated energy market. (2) Conduct various data extraction and migration workshops for utility clients to better understand the system, identify gaps, provide recommendations, and map their utilities business processes and help them extract their data based on system’s requirements.&nbsp;&nbsp;(3) Create self-service BI tools to allow utilities users to analyze data across various business dimensions with detailed visibility into granular and historical data, while leveraging experience with utilities (gas, electric, water, sewer, refuse).(4) Extract and load utilities data, create appropriate test plans, Q/A processes, and test cases to ensure data accuracy using SQL. Position requires 100% telecommuting; employee’s work location can be anywhere in the United States.Apply online: <a href="https://www.vertexone.ai/careers" target="_blank">https://www.vertexone.ai/careers</a> . No calls.

Data Architect

Essential Job Duties:<ul><li>Lead the architecture design, construction, and delivery of SAP and proprietary Customer Information Systems for Utility Services clients in regulated and deregulated markets, covering water, gas, electricity, and wastewater sectors.</li><li>Provide leadership and expertise in research, design, and quality assurance to support the delivery of VertexOne, focusing on technical architecture and quality assurance.</li><li> Act as the primary contact for the technical vision of the VertexOne solution, overseeing aspects of technical design, integration, scalability, performance, and overall solutions. </li><li>Develop and execute the overall technical architecture strategy for VertexOne, collaborating closely with key stakeholders and VertexOne leadership.</li><li>Develop Smart Business Cockpits, transactional and analytical applications for SAP Fiori implementations. </li><li>Manage SAP workloads on Azure cloud, including migrations, high availability designs, and disaster recovery setups. </li><li>Ensure technology and infrastructure solutions are validated and align with functional and technical workshop outcomes, maintaining a consistent and scalable solution.</li><li>Lead coordination efforts with VertexOne partners and clients to define and implement integrations of edge systems with VertexOne products. </li><li>Ensure continued collaborate with VertexOne partners and customers to ensure alignment with VertexOne architecture, integration standards, and future roadmap activities.</li><li>Define and document SAP architecture, including capturing technical specifications, preparing estimates, and crafting technical solutions for proposals. </li><li>Plan, prepare and execute upgrades to customer systems. </li><li>Follow SAP best practices for in-place conversion of ECC to S/4HANA, greenfield or brownfield implementations of S4HANA systems.</li><li> Utilize expertise in data evaluation, modeling, and building machine learning algorithms to bring AI innovations to the VertexOne product suite. </li><li>Collaborate with Solution Architects on project design, facilitate design reviews and discussions and provide required technical specifications. </li><li>Support the technical development team by assisting in staffing, training, and mentoring junior team members.</li><li>Define development guidelines for FIORI administration and development. Define best practices and ensure they followed for development using RAP for S/4HANA . </li><li>Perform integration for complimentary services such as AMI, ESRI, GIS, MDM and Work Management. </li><li>Contribute to sales efforts by participating in RFP responses, delivering product demonstrations, and other related activities as needed. </li><li>This position requires 100% telecommuting; employee’s work location can be anywhere in the United States.</li></ul>Education Required:Bachelor’s degree in Computer Science, Engineering or related.Experience Required:5 years of experience as Technical Architect, Software Developer, Project Leader or related.Special Skills Required:Must have work experience with the following: (1) End-to End SAP systems integration as a technical architect using ABAP development, process orchestration and Web Dynpro.(2) Perform HANA modeling, data migration and SQL development for SAP HANA implementations.(3) Develop Smart Business Cockpits, transactional and analytical applications for SAP Fiori implementations.(4) Use SAP for Utilities in the regulated and deregulated market for Water, Wastewater, Refuse, Sewer, Storm Water, Electric, and Gas services.(5) Perform integration for complimentary services such as AMI, ESRI, GIS, MDM and Work Management.Apply online: <a href="https://www.vertexone.ai/careers" target="_blank">https://www.vertexone.ai/careers</a> . No calls. ​

Principal Architect, Integration

The Sr. Project Manager will manage initiatives for program and product delivery in a transformational, fast paced environment at VertexOne. The Sr. Project Manager will apply knowledge of all Project Management discipline areas (Scope, Risk, Quality, Financial, Communication, Schedule, and Integration) to create/maintain or lead the creation of deliverables for project planning, execution, reporting, reviewing, and decision making. They will be responsible for the planning and execution of multiple concurrent initiatives for Deregulated MarketsThis position will lead other teams at VertexOne to execute multiple project objectives, including deliverables, budget performance, and schedule adherence. Experience with software implementation within the Deregulated Markets is required.The role needs a positive "can do" attitude with a passion for delivering, self-motivation, and a proactive approach. Individuals need to take responsibility, be organized, and demonstrate a professional approach to their work.Essential Job Duties:<ul><li>Create and maintain detailed project plans</li><li>Create and maintain baseline schedule, scope and cost</li><li>Ensure that all tasks are appropriately scheduled (dependency, dates, resources, effort)</li><li>Ensure critical path is understood and managed</li><li>Ensure milestones are defined and met</li><li>Communicate expected deliverables and ensure accountabilities for the on-time completion of assigned work</li><li>Work with client teams to make sure project plans are approved and signed off, client tasks and deliverables are communicated to the client team, and are held accountable for their deliverables</li><li>Create and maintain logs for risks, action items, issues and key decisions, escalating as appropriate</li><li>Conduct continuous risk assessment and risk response planning</li><li>Create resource plans, obtain resources and manage assigned resources for the project</li><li>Work with team to identify and remove roadblocks</li><li>Establish and maintain relationships with functional organizations</li><li>Comply with PMO processes for schedule management, cost management, scope management and risk management</li><li>Identify and manage stakeholders</li><li>Ensure all stakeholders are kept informed and are appropriately included in decision-making as needed</li><li>Monitor project progress, create and distribute ongoing project status reports</li><li>Document and distribute meeting minutes</li><li>Identify, track and report on project metrics as needed to leadership and executive teams</li><li>Develop presentations and facilitate steering committee meetings</li><li>Ensure an effective governance model is defined and implemented to ensure project success</li><li>Participate in cross-functional and client meetings and work sessions related to new products and services, process improvement, operational issues, change management, and other related subjects</li></ul>Job Skills/Qualifications:<ul><li>Minimum of 5 years Project Management experience in the deregulated energy markets</li><li>Product experience with VXretail and EDI preferred.</li><li>Strong client focus</li><li>Thorough understanding of project management; PMP certification preferred</li><li>Experience with managing external clients, preferably in the deregulated energy markets</li><li>Highly organized and able to wear multiple hats in an ambiguous, fast-moving environment; a driving force who manages toward clarity and solutions.</li><li>Self-starter, able to work independently on own initiative and as part of a team</li><li>Successful track record in setting priorities, shaping processes, guiding investment in people and technology, and developing an infrastructure that creates a more robust and efficient operation.</li><li>Ability to learn quickly and provide value when placed in unfamiliar settings</li><li>Ability to manage internal and external expectations, including client</li><li>Ability to meet deadlines on aggressive schedules</li><li>Ability to multi-task and to give and take direction</li><li>Ability to work in a fast-paced team environment</li><li>Excellent communicator of ideas both orally and through documents and other visual aids</li><li>Excellent interpersonal skills</li><li>Methodical approach to planning and working</li><li>MS Office Suite Proficiency (including Microsoft Project, Microsoft Word, Microsoft Powerpoint, Microsoft Excel)Up to 10% travel to client sites for business purposes only</li></ul>

Senior Project Manager 

Overview of Role/Job Purpose:The Program Manager III will manage complex cross-functional transformational initiatives in a fast-paced environment at VertexOne. The Program&nbsp; Manager III will apply knowledge of all Project Management discipline areas (Scope, Risk, Quality, Cost, Communication, Schedule, Stakeholders, Resources and Procurement) to create/maintain or lead the creation of deliverables for project planning, execution, reporting, reviewing, and decision making. They will be responsible for the planning and execution of multiple concurrent initiatives for the VertexOne Deployment Project Management Office (PMO). This position will lead other teams at VertexOne to execute multiple project objectives, including deliverables, budget performance, and schedule adherence.The role needs a highly experienced and strategic leader with a positive "can do" attitude and a demonstrated track record of successfully delivering solutions. Individuals need to take responsibility, be organized, and demonstrate a professional approach to their work.Essential Job Duties:<ul><li>Lead the planning, execution and delivery of complex programs involving multiple teams, internal and external stakeholders</li><li>Ensure an effective governance model is defined and implemented to ensure project success including effective and timely decision making and appropriate escalations as needed</li><li>Develop detailed project plans ensuring that all tasks are appropriately scheduled (dependency, dates, resources, effort) and aligned with business objectives</li></ul><ul><li>Ensure that critical path is well understood and milestones are defined and met </li></ul><ul><li>Work with client teams to make sure project plan requirements are approved and signed off, client tasks and deliverables are communicated to the client team, and all are held accountable for their deliverables</li><li>Identify and manage risks, issues, action items and key decisions and proactively drive resolution to keep projects and programs on track</li><li>Manage communications across cross-functional teams, executives and external stakeholders</li><li>Manage assigned resources for the project. Identify and negotiate with management to allocate sufficient resources for a successful delivery.</li><li>Establish and maintain relationships with the client stakeholders </li><li>Schedule appropriate meetings related to the program</li><li>Monitor project progress and provide ongoing project status reporting. Escalate issues in a timely manner</li><li>Manage internal and external expectations, including client</li><li>Champion a standard project management methodology with supporting processes and best practices</li><li>Coach and mentor junior project managers</li><li>Up to 25% Travel to client sites</li></ul>Skills/Qualifications: <ul><li>Thorough understanding of project management; PMP certification preferred</li><li>10+ years (minimum) experience working as a Program Manager in transformational projects</li><li>3+ years (minimum) utilities experience and at least 2 full cycle CIS billing system implementations</li><li>Highly organized and able to wear multiple hats in an ambiguous, fast-moving environment; a driving force who manages toward clarity and solutions.</li><li>Self-starter, able to work independently on own initiative and as part of a team</li><li>Successful track record in setting priorities, shaping processes, guiding investment in people and technology</li><li>Have a strong customer focus</li><li>Ability to learn quickly and provide value when placed in unfamiliar settings</li><li>Ability to meet deadlines on aggressive schedules</li><li>Ability to multi-task and to give and take direction</li><li>Excellent communicator of ideas both orally and through documents and other visual aids</li><li>Excellent interpersonal skills</li><li>Methodical approach to planning and working</li><li>MS Office Suite Proficiency (including Microsoft Project and Visio)</li></ul>

5 VertexOne Jobs