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At VertexOne, helping utilities provide the best customer service experience is what we do. It’s been in the DNA of our people since we started supporting utilities’ customer experience needs over 20 years ago. And that commitment continues to this day.&nbsp;The successful applicant will work with members of our development team to revolutionize the customer experience in the utility industry.&nbsp; This is a very exciting time to be a part of VertexOne as our team grows in size, products, and the clients that we support.&nbsp; We offer a competitive salary, benefits and the convenience of working remotely. We are looking for an Oracle Developer with Banner CIS experience. Development activities will include writing and maintaining a combination of Oracle Forms 12c, Oracle Reports 12, SQL, PL/SQL, Pro*C, and Pro*COBOL in an Oracle 12c database environment.<h4>Essential Job Duties:&nbsp;</h4><ul><li>Programming in a Windows and a Unix environment</li><li>Assignments will include changes to a Banner CIS product (version 3.1+), add on applications to Banner CIS, and interface programming in batch and online systems.</li><li>Estimate assigned work effort and be accountable for deliverables and completion dates</li><li>Analyze, review and modify programs to increase operating efficiency</li><li>Follow and improve established software delivery lifecycles, programming standards and frameworks</li><li>Development includes new product investment initiatives and client-requested custom modifications and enhancements</li><li>Participate in peer-review requirements and design</li><li>Clarify business requirements by working with business analysts and end users; create high-level and detailed design specifications to address user goals; formulate plans – outlining steps required to develop programs for design deliverables</li><li>Ability to adapt in an environment that demands customer satisfaction</li><li>Pro*C (or C/C++)</li><li>Pro*COBOL (or rudimentary understanding of COBOL syntax)</li><li>Ability to provide 24x7 (Tier 3) production application support - weekly rotation amongst 3 Developers</li></ul><h4>Job Skills and Requirements:&nbsp;&nbsp;</h4><h4>Functional</h4><ul><li>5+ years of Oracle development experience</li><li>Familiarity with navigating UNIX environments (AIX is a plus) and using basic UNIX utilities<ul><li>Editors: vi or emacs</li><li>Knowledge of Basic Unix Utilities: awk, diff, find, grep, sed, tar.</li></ul></li><li>Experience developing<ul><li>UNIX shell scripting (sh, ksh)</li><li>Developing and maintaining PL/SQL (packages, procedures, functions, and triggers) that contains complex queries and performs extensive file I/O</li><li>Oracle Forms</li><li>Oracle Reports is a plus</li><li>Oracle IDEs: SQL Developer, PL/SQL Developer, or T.O.A.D.</li></ul></li><li>Understanding of application business processes and how they can be improved through application of technology</li><li>Banner CIS experience is a plus</li></ul> <h4>Intellectual</h4><ul><li>Strong English documentation skills</li><li>Strong problem-solving, analysis and troubleshooting skills</li><li>Capacity for increased learning</li><li>Ability to comprehend &amp; follow established procedures</li><li>Ability to make decisions using critical reasoning</li><li>Ability to prioritize, manage multiple responsibilities and meet deadlines</li></ul> <h4>Interpersonal</h4><ul><li>Strong communication skills (written, reading comprehension, listening, verbal) in English</li><li>Ability to work independently without high degree of supervision</li><li>Ability to work as a team player and maintain effective working relationships</li><li>Possess effective conflict management skills</li><li>Exceptional customer service approach working with internal and external customers</li><li>Comfortable operating as part of a remote distributed team</li></ul>JobFamilyDevelopmentJobFunctionLead/SupervisorPayTypeSalaryEmploymentIndicatorRegular

VertexOne

Developer, Lead

Overview of Role/Job Purpose:The Project Manager I will manage complex cross-functional initiatives in a fast-paced environment at VertexOne and&nbsp; will apply knowledge of all Project Management discipline areas (Scope, Risk, Quality, Cost, Communication, Schedule, Stakeholders, Resources and Procurement) to create/maintain or lead the creation of deliverables for project planning, execution, reporting, reviewing, and decision making. They will be responsible for the planning and execution of multiple concurrent initiatives for the VertexOne Deployment Project Management Office (PMO). This position will lead other teams at VertexOne to execute multiple project objectives, including deliverables, budget performance, and schedule adherence.The role needs a experienced project leader leader and communicator with a positive "can do" attitude and a demonstrated track record of successfully delivering solutions. Individuals need to take responsibility, be organized, and demonstrate a professional approach to their work.Essential Job Duties:<ul><li>Identify and plan projects to achieve business objectives and develop project charters</li><li>Develop detailed project plans ensuring that all tasks are appropriately scheduled (dependency, dates, resources, effort) and aligned with business objectives</li><li>Identify key stakeholders and manage internal and external expectations</li><li>Manage resources, communicate responsibilities and ensure accountability to completing deliverables</li><li>Collaborate with stakeholders to ensure an effective governance model is defined and implemented to ensure project success</li><li>Manage change requests and control scope </li><li>Document and manage risks, action items, issues, constraints, assumptions, escalating as appropriate</li><li>Work through challenges to problem solve, mitigate risk and ensure successful delivery.</li><li>Identify and negotiate with management to allocate sufficient resources and obtain help to successfully execute</li><li>Manage communications across cross-functional teams, executives and external stakeholders</li><li>Establish and maintain relationships with the client stakeholders </li><li>Prepare for and lead Steering Committee meetings</li><li>Monitor project progress and provide ongoing project status reporting. Escalate issues in a timely manner</li><li>Identify lessons learned and recommend changes to enhance the successful delivery of projects</li><li>Champion a standard project management methodology with supporting processes and best practices</li><li>Manage multiple projects of varying degrees of complexity concurrently</li><li>Coach Project Managers and Project Coordinators</li><li>Up to 25% Travel to client sites</li></ul>Job Skills/Requirements:&nbsp;<ul><li>Thorough understanding of project management; PMP certification preferred</li><li>5+ years (minimum) experience working as a Project Manager in transformational projects</li><li>3+ years (minimum) utilities experience and at least 2 projects related to software system implementations</li><li>Highly organized and able to wear multiple hats in an ambiguous, fast-moving environment; a driving force who manages toward clarity and solutions.</li><li>Self-starter, able to work independently on own initiative and as part of a team</li><li>Successful track record in setting priorities, shaping processes, managing people and implementing technology</li><li>Have a strong customer focus</li><li>Ability to learn quickly and provide value when placed in unfamiliar settings</li><li>Ability to meet deadlines on aggressive schedules</li><li>Ability to multi-task and to give and take direction</li><li>Excellent communicator of ideas both orally and through documents and other visual aids</li><li>Excellent interpersonal skills</li><li>Methodical approach to planning and working</li><li>MS Office Suite Proficiency (including Microsoft Project and Visio)</li></ul>JobFamilyProject/Program ManagementJobFunctionIndividual ContributorPayTypeSalaryHiringMinRate100000HiringMaxRate125000

Project Manager, I

Position Overview:&nbsp; This is a key business development executive role responsible for driving key revenue channels for&nbsp;VertexOne.&nbsp;&nbsp;&nbsp;&nbsp;The VertexOne software solution suite addresses needs of water, gas and electric utilities, public and private, regulated and non-regulated.&nbsp;&nbsp;Partners include the world’s leading AMI technology providers, payment services providers and system integrators.&nbsp;This role is responsible for defining and executing the strategy and business plan for alliances and channel partners, with a focus on driving company growth through strategic partnerships in the utility sector. The successful candidate will be a leader who can balance short- and long-term strategies, break into untapped channels, and set the direction to increase deal velocity and maximize the impact of our solutions.&nbsp;Essential Job Duties:&nbsp;<ul><li>Be accountable for revenue directly driven and influenced by channels.&nbsp;</li><li>Support existing and&nbsp;develop&nbsp;new&nbsp;channel programs, including strategy formulation, content creation, and enablement plans.&nbsp;</li><li>Create partner plans with go-to-market strategies and enablement, delivering win-win solutions with strategic partners.&nbsp;</li><li>Define partner-specific business plans with quantifiable goals.&nbsp;</li><li>Educate the direct sales force on partner and channel&nbsp;synergy&nbsp;and benefits.&nbsp;</li><li>Participate in overall sales strategy and analyze market dynamics for successful execution.&nbsp;</li><li>Establish and&nbsp;maintain&nbsp;key performance&nbsp;indicator&nbsp;metrics, emphasizing recurring revenue.&nbsp;</li><li>Identify&nbsp;and onboard new partners as part of a scalable, repeatable&nbsp;partnerships&nbsp;model.&nbsp;</li><li>Facilitate internal resourcing to support partnerships.&nbsp;</li><li>Build executive-level relationships in channel organizations and develop marketing and operational strategies for success.&nbsp;</li><li>Partner cross-functionally&nbsp;with marketing, sales, professional services, and customer success to simplify and scale offerings.&nbsp;</li><li>Lead sales enablement efforts to&nbsp;ramp&nbsp;and continuously educate the team.&nbsp;</li><li>Ensure partners conduct business up to company standards.&nbsp;</li></ul>&nbsp;Job Requirements:&nbsp;<ul><li>Minimum 10 years of applied experience in the electric, gas, and water utility environment, with a strong&nbsp;track record&nbsp;in strategic alliances and partnerships.&nbsp;</li></ul><ul><li>Demonstrated familiarity with Advanced Metering Infrastructure (AMI) and utility systems integrators.&nbsp;</li></ul><ul><li>Technical aptitude and sales experience with utility products and services.&nbsp;</li></ul><ul><li>Deep understanding of&nbsp;sales to&nbsp;utilities and&nbsp;utility&nbsp;buying behaviors.&nbsp;</li></ul><ul><li>Proven experience building and growing a successful partner ecosystem.&nbsp;</li></ul><ul><li>Prior channel enablement experience.&nbsp;</li></ul><ul><li>Familiarity with electric, gas, and water utility state and federal regulatory requirements.&nbsp;</li></ul><ul><li>Strong analytical skills, including user needs analysis, financial business modeling, budgeting, and forecasting.&nbsp;</li></ul><ul><li>Advanced&nbsp;proficiency&nbsp;in PowerPoint and Excel for presentations and data analysis.&nbsp;</li></ul><ul><li>Ability to independently conduct reporting and analysis in Salesforce.&nbsp;</li></ul><ul><li>Proven ability to map product features to market requirements.&nbsp;</li></ul>&nbsp;Excellent interpersonal skills:<ul><li>Outstanding written and oral presentation skills, with strong storytelling ability and the capacity to synthesize and respond to complex client needs.</li></ul><ul><li>Commitment to operational excellence in B2B organizations, emphasizing high-touch, long-term relationships.&nbsp;</li></ul>JobFamilySalesJobFunctionSenior ExecutivePayTypeSalaryEmploymentIndicatorRegularHiringMinRate150000HiringMaxRate220000

 VP, Partners & Channels (Utility Industry experience is required)

Overview of Role: Retail Energy Enrollment &amp; Billing Experience Required.&nbsp; The Implementation Specialist III is a senior-level individual contributor responsible for leading complex and strategic customer projects.&nbsp; This role&nbsp;will lead our clients through the implementation process of our Solutions to analyze client business needs and translate them into functional and design specifications utilizing solution best practices. This customer-facing role involves managing multiple projects and relationships, supporting software development and configuration.&nbsp;Key responsibilities include requirements analysis, system design coordination, workshops, testing, training, and maintaining system documentation. The role also involves liaising with project managers and developers to address business and technical gaps.&nbsp;The Implementation Specialist III brings deep experience in SaaS implementations, strong project management skills, and the ability to serve as a trusted advisor to both customers and internal stakeholders.As a Retail specialist you will focus on the retail segment of the utility market overseeing the full enrollment to billing processes.Essential Duties: <ul><li>Lead and guide clients through the implementation process taking full ownership of your specialized area from a business and technical perspective. </li><li>Analyze and model business requirements to create technical requirements.</li><li>Translate client’s business needs into functional and design specifications.</li><li>Perform the required research to identify gaps between the business requirements and the current functionality.</li><li>Develop and review requirements, business processes, and recommendations related to proposed solutions as well as functional and system design specifications.</li><li>Lead team members and peers by fostering collaboration, clearly communicating ideas and perspectives to senior management, initiating and overseeing projects, managing resources effectively, resolving issues, and ensuring accountability for both personal and team performance.</li><li>Liaise between clients/users and technology architects/developers to ensure precision and clarity in the documentation of business requirements and technology solutions.</li><li>Prepare/Review System Functional Specifications and Business and Use Case documentation.</li><li>Lead High Level Design and Best Practice sessions.</li><li>Perform Use Case walkthroughs.</li><li>Develop test cases and perform testing on changes and enhancements.</li><li>Perform System, Functional and Integration Testing to ensure product quality remains at the highest level, including dealing with workload peaks without compromising quality/standards.</li><li>Investigate production issues and assist with troubleshooting, re-creating, and resolving those.</li><li>Support all phases of the Software Development Life Cycle, including requirements analysis, design, construction, testing, implementation, and monitoring.</li><li>Work with third party vendors during requirements, design and testing phases.</li><li>Escalate and communicate issues to VertexOne Management or Clients as needed.</li><li>Work cooperatively in a team environment to meet the goals of the department and of the company.</li><li>Contribute to the continuous improvement of implementation methodologies, tools, and documentation.</li><li>Mentor junior team members and share knowledge across the implementation team.</li><li>Partner with Sales, Product, Customer Success, and Support to ensure a seamless customer experience.</li><li>Provide feedback to Product and Engineering teams based on customer needs and implementation trends.</li></ul> <ul><li>Client on-site meetings during key phases of the project (30% travel)</li></ul>Qualifications:<ul><li>Energy Retailer or Energy Retailer Consulting experience and knowledge required.</li><li>6+ years working experience as a Business Analyst or Implementation Specialist in the Software Development industry, creating detailed Business and Technical documents such as Business Requirements Documents, Design Documents, Functional/Technical Specifications, Interfaces, Web User Interface (UI) and Workflows, Use Cases, User Guides, Defect Analysis Reports etc.</li><li>Proficiency in SQL (SELECT Statements, Joins, Subqueries, Data filtering and sorting and Data Manipulation) is required</li><li>Understanding software development process and IT project management methodologies (Agile/Waterfall, Hybrid) and relational database principles, data analysis and incident management tools (e.g., Jira).</li><li>Proficient in common desktop applications (Microsoft Office, Microsoft Visio, etc.).</li><li>Experience working with AI tools for data analysis, process automation is preferred.</li><li>Demonstrated experience in business process design and requirements analysis.</li><li>Knowledge of and experience with Web APIs and Batch Processes is preferred.</li></ul><ul><li>Ability to promote and maintain a positive and inclusive work environment with project team members, co-workers, management, and vendors by behaving, collaborating, and communicating in a manner consistent with professional standards.</li></ul><ul><li>Skills to identify, communicate, and resolve issues effectively.</li><li>Strong ability to analyze issues and solve problems effectively.</li><li>Ability to quickly grasp new concepts and manage change through innovation and flexibility.</li><li>Ability to meet deadlines, manage multiple projects, and prioritize tasks efficiently.</li><li>Excellent at multi-tasking while maintaining high standards and productivity.</li><li>Ability to work well under pressure.</li><li>Highly self-motivated and proactive.</li></ul><ul><li>Strong understanding of SaaS platforms, APIs, data structures, and integration methods.</li><li>Experience with tools such as Salesforce, Jira, project management software, and data tools (e.g., Excel, CSV, Postman).</li><li>Excellent communication, stakeholder management, and problem-solving skills.</li><li>Ability to manage multiple complex projects simultaneously and work independently.</li></ul>Personal Attributes:<ul><li>Strategic project execution</li><li>Technical fluency and problem-solving</li><li>Customer relationship management</li><li>Cross-functional collaboration</li><li>Leadership and mentorship</li></ul>JobFamilyProduct DeploymentJobFunctionIndividual ContributorPayTypeSalaryEmploymentIndicatorRegularHiringMinRate105000HiringMaxRate125000

Implementation Specialist III (Must have a Utility background to  qualify)

Overview of Role/Job Purpose:Responsible for all new business development and revenue growth in assigned geographic territories from pipeline development to deal closure.The Regional Sales Director is responsible for the creation of cloud-based solution opportunities that resonate with client executives within the Energy and Utilities industries.Work internally with VertexOne stakeholders to craft the proper sales approach to identify and qualify engagement opportunities across multiple areas including CIS, Customer Engagement, application maintenance and hosting, business analytics, and consulting services.Essential Job Duties:<ul><li>Position VertexOne as a premier provider of SaaS solutions and services for the Utility Industry</li><li>Develop territory plans and strategies to identify key utilities to become VertexOne clients within the assigned geographic territory and Tier 1 &amp; 2 markets serving 35k-2M+ accounts</li><li>Develop working relationships with evaluation consultants, partners, and influencers</li><li>Develop account plans for key clients to identify areas of opportunity and required VertexOne resources</li><li>Establish relationships with key client executives to create excitement that results in greater awareness, credibility, and additional business opportunities</li><li>Work with internal resources in pursuit of business opportunities</li><li>Sell the entire portfolio of VertexOne Business Services solutions</li><li>Become a trusted advisor with key clients by displaying deep subject matter knowledge of utility’s operational systems</li><li>Attend trade shows, associations, conferences and serve on boards/committee’s as appropriate</li><li>When required, and qualified, respond to RFIs and RFPs</li><li>Lead the engagement team in establishing and presenting competitive and winning proposals</li><li>Update and track all sales activities in VertexOne’s CRM system</li></ul>Skills/Qualifications:<ul><li>Minimum of 5 years sales experience and familiarity with account management in the Technology, Energy, and Utilities industry</li><li>Experience in consulting and selling complex solutions and services</li><li>Experience in selling SaaS solutions</li><li>Experience in leading diverse teams through a positive, collaborative approach in developing and selling client solutions</li><li>Track record of overachievement of quota and building client relationships</li><li>Utility and/or governmental experience is strongly preferred</li><li>Experience and desire to grow and drive new business in underserved territories</li><li>Maintain high client retention rate through strong senior executive relationship skills and leadership</li><li>Energetic and passionate to achieve goals and client loyalty</li><li>Strong business orientation, judgment, and acumen</li><li>Ability to develop and maintain collaborative and effective working relationships with fellow associates to deliver the best solution to the client</li><li>Outstanding interpersonal, communication, and leadership skills</li><li>High integrity business leader working to create successful environments for all parties</li><li>Strong intellectual horsepower and curiosity</li><li>Good analytical and organizational skills to help focus time and energy</li><li>Able to think outside the box and accept nothing less than the best possible solution for each and every deal he/she leads</li></ul>Education:Bachelor’s degree in business, marketing or related area requiredLocation:Remote, US-based (must live in the Mid-West Region)&nbsp;Ability to travel 50% of the time

Regional Sales Director - Mid-Western Region (Must have Utility Software Sales experience) 

Position Overview:As a FICA specialist you will focus on the accounting aspects of our Customer Information System with a particular focus on setting up G/L structures and developing the credit and collections processes.&nbsp; A background in accounting&nbsp; is required along with an understanding of the overall Utility meter to cash process. Primary Responsibilities:<ul><li>Lead and guide clients through the implementation process taking full ownership of the FICA area from a business and technical perspective. </li><li>Analyze and model business requirements to create technical requirements.</li><li>Translate client’s business needs into functional and design specifications.</li><li>Perform the required research to identify gaps between the business requirements and the current functionality.</li><li>Develop and review requirements, business processes, and recommendations related to proposed solutions as well as functional and system design specifications.</li><li>Lead team members and peers by fostering collaboration, clearly communicating ideas and perspectives to senior management, initiating and overseeing projects, managing resources effectively, resolving issues, and ensuring accountability for both personal and team performance.</li><li>Liaise between clients/users and technology architects/developers to ensure precision and clarity in the documentation of business requirements and technology solutions.</li><li>Prepare/Review System Functional Specifications and Business and Use Case documentation.</li><li>Lead High Level Design and Best Practice sessions.</li><li>Perform Use Case walkthroughs.</li><li>Develop test cases and perform testing on changes and enhancements.</li><li>Perform System, Functional and Integration Testing to ensure product quality remains at the highest level, including dealing with workload peaks without compromising quality/standards.</li><li>Investigate production issues and assist with troubleshooting, re-creating, and resolving those.</li><li>Support all phases of the Software Development Life Cycle, including requirements analysis, design, construction, testing, implementation, and monitoring.</li><li>Work with third party vendors during requirements, design and testing phases.</li><li>Escalate and communicate issues to VertexOne Management or Clients as needed.</li><li>Work cooperatively in a team environment to meet the goals of the department and of the company.</li><li>Client on-site meetings during key phases of the project (30% travel)</li></ul>Minimum Qualifications: <ul><li>Utility and/or utility consulting experience and knowledge of Customer Information Systems (CIS) Billing systems or Enterprise Resource Planning Systems is required.</li><li>Accounting or Credit and Collection experience with Utilities is required</li><li>4+ years working experience as a Business Analyst or Implementation Specialist in the Software Development industry, creating detailed Business and Technical documents such as Business Requirements Documents, Design Documents, Functional/Technical Specifications, Interfaces, Web User Interface (UI) and Workflows, Use Cases, User Guides, Defect Analysis Reports etc.</li><li>Proficiency in SQL (SELECT Statements, Joins, Subqueries, Data filtering and sorting and Data Manipulation) is preferred</li><li>Understanding software development process and IT project management methodologies (Agile/Waterfall, Hybrid) and relational database principles, data analysis and incident management tools (e.g., Jira).</li><li>Proficient in common desktop applications (Microsoft Office, Microsoft Visio, etc.).</li><li>Experience working with AI tolls for data analysis, process automation is preferred.</li><li>Demonstrated experience in business process design and requirements analysis.</li><li>Knowledge of and experience with Web APIs and Batch Processes is preferred.</li></ul><ul><li>Ability to promote and maintain a positive and inclusive work environment with project team members, co-workers, management, and vendors by behaving, collaborating, and communicating in a manner consistent with professional standards.</li></ul><ul><li>Skills to identify, communicate, and resolve issues effectively.</li><li>Strong ability to analyze issues and solve problems effectively.</li><li>Ability to quickly grasp new concepts and manage change through innovation and flexibility.</li><li>Ability to meet deadlines, manage multiple projects, and prioritize tasks efficiently.</li><li>Excellent at multi-tasking while maintaining high standards and productivity.</li><li>Ability to work well under pressure.</li><li>Highly self-motivated and proactive.</li></ul>JobFamilyProduct DeploymentJobFunctionIndividual ContributorPayTypeSalaryHiringMinRate95000HiringMaxRate120000

6 VertexOne Jobs