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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;How will you make an impact in this role?The&nbsp;newly formed Enterprise Technology Services (ETS) Risk &amp; Control Lead, Enterprise &amp; Digital Platforms and Risk Reduction team is dedicated to driving effective Operational Risk strategies as the Enterprise transforms to strengthen our Risk Management programs, pillars and enablement functions.&nbsp;&nbsp;As part of this transformation, the Manager, Issues, Events &amp; Remediation will play a critical role supporting either the Global Loyalty &amp; Benefits or Global Accounts Receivable and Banking &amp; Payments teams. This role is accountable for managing the end-to-end inventory of Issues, Events, and Remediation, ensuring efficient execution, data quality, and stakeholder transparency.This role will combine strong operational execution with strategic insight—driving clarity, accountability, and continuous improvement across a complex, cross-functional risk landscape.The Manager, Issues, Events &amp; Remediation will:<ul><li>Own and oversee the end-to-end lifecycle of Issues, Events, and/or Remediation activities following the identification of a problem or control breakdown. &nbsp;Accountable for running the day-to-day activities associated with the Enterprise-wide refreshed framework, ensuring timely delivery against critical milestones and process steps.</li><li>Improve data integrity through implementing effective processes to track, update, and validate inventory data, reducing rework and the need for repeated quality assurance checks</li></ul><ul><li>Establish and maintain standards to ensure inventory documentation meets enterprise policies and audit requirements, promote transparency, and elevate control quality by advising owning teams on effective control enhancements.</li><li>Conduct robust root cause and thematic analysis to identify recurring issues, systemic risks, and opportunities for process and control improvement.</li><li>Embed accountability by developing transparent workflows, escalation mechanisms, and clear ownership across teams and partners. Adopting agile best practices and effective ways of working to communicate and collaborate with owning teams for their inventory.</li><li>Deliver concise, data-driven reporting and insights that influence decision-making and drive timely, effective outcomes.</li><li>Engage proactively with senior leaders, business unit heads, and risk partners to provide clear updates on issue status, trends, and upcoming activities.</li><li>Build strong, trusted relationships across business and technology partners to ensure shared understanding of actions, timelines, and expectations.</li></ul><ul><li>Provide subject matter expertise in operational control design, validation, and enhancement to strengthen the enterprise’s risk posture. Achieved by learning and leveraging the domain level Risk &amp; Control Self Assessments (RCSAs), or prior Process Risk Self Assessments (PRSAs).</li><li>Collaborate with owning and accountable teams to ensure control improvements are effective and aligned with enterprise risk appetite.</li><li>Drive continuous improvement by embedding lessons learned into future risk management practices and operational processes.</li></ul>Required Qualifications:<ul><li>3+ years of experience in operational risk management, internal audit, or a related control function.</li><li>Strong project management or agile methodologies, mature prioritization ability, with effective organizational skills to enable simultaneous management of multiple complex issues.</li><li>Proven ability to communicate with and influence senior leadership, providing clarity on issues, progress, and key decisions.</li><li>Demonstrated experience in data management and quality control, ensuring accuracy and reliability of operational risk inventory.</li><li>Strong analytical, root cause, and thematic problem-solving skills with the ability to identify patterns and drive sustainable solutions.</li><li>Solid understanding of operational control frameworks, governance practices, risk mitigation techniques, and ability to review application and process level controls.</li><li>Strong business acumen with the ability to quickly understand and synthesize business needs.</li></ul>Preferred&nbsp;Qualifications:<ul><li>Bachelor’s degree in finance, Business, Risk Management, or related field (advanced degrees or certifications such as MBA, CPA, or CRISC are advantageous).</li><li>Experience in financial services or other highly regulated industries.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager, Issues, Events & Remediation Enterprise Platforms

Position Title: Lease Administrator Location: Charlotte, NC Full Time/Part Time: Full time Req ID: R386-2025 Description: The Lease Administrator is responsible for ensuring the accuracy and completeness of lease data through detailed review and validation of abstraction deliverables. This role is essential to maintaining the integrity of Kimco’s lease information systems, supporting compliance, and enabling reliable reporting and analysis. The Lease Administrator also plays a key role in identifying and helping resolve lease data issues and inconsistencies.Key Responsibilities:<ul><li>Review lease abstraction deliverables for accuracy and completeness, and alignment with the lease terms.</li><li>Identify modifications/corrections needed during review and provide feedback to the offshore team.</li><li>Assist in resolving lease data discrepancies and supporting internal teams in dispute resolution.</li><li>Perform suite maintenance and manage lease-related cases in Salesforce.</li><li>Run reports for critical dates, identify and adjust for CPI changes.</li><li>Review and post rent-up process, and provide variance analysis as necessary.</li><li>Support documentation and standard operating procedures.</li></ul>Qualifications:<ul><li>Bachelor’s degree in Business, Real Estate, or related field</li><li>At least 3 years of experience in lease abstraction or real estate operations</li><li>Familiarity with lease terms and abstraction tools</li><li>Experience with Salesforce and MRI preferred</li></ul><ul><li>Must have high attention to detail and quality assurance, and strong analytical and problem-solving skills</li><li> Must have strong written and verbal communication</li><li>Must be able to work independently and collaboratively</li></ul>* Kimco Realty is an Equal Opportunity Employer – Veteran/Disability ** About Us: Kimco's mission is to create destinations for everyday living that inspire a sense of community and deliver value to our many stakeholders. Kimco Realty® (NYSE: KIM) is a real estate investment trust (REIT) and leading owner and operator of high-quality, open-air, grocery-anchored shopping centers and mixed-use properties in the United States. The company’s portfolio is strategically concentrated in the first-ring suburbs of the top major metropolitan markets, including high-barrier-to-entry coastal markets and Sun Belt cities. Its tenant mix is focused on essential, necessity-based goods and services that drive multiple shopping trips per week. Publicly traded on the NYSE since 1991 and included in the S&amp;P 500 Index, the company has specialized in shopping center ownership, management, acquisitions, and value-enhancing redevelopment activities for more than 65 years. With a proven commitment to corporate responsibility, Kimco Realty is a recognized industry leader in this area. As of September 30, 2025, the company owned interests in 564 U.S. shopping centers and mixed-use assets comprising 100 million square feet of gross leasable space. PI280690511

Kimco Realty Corporation

Lease Administrator

Position Summary: AutoNation is seeking an experienced and detail-oriented Paralegal/Legal Administrator to join our legal team. The ideal candidate will have a strong background in managing transactional documentation, legal billing, and administrative support, with additional experience supporting transactions in commercial real estate, securities, and mergers &amp; acquisitions (M&amp;A). This role requires excellent organizational skills, the ability to manage multiple priorities and deadlines, and a proactive approach to supporting attorneys and internal stakeholders.This is a hybrid role based out of our Fort Lauderdale headquarters.Job Responsibilities:1. Support real estate and M&amp;A transactions, including assistance with preparing ancillary documents, due diligence and coordination with closings.2. Manage legal billing and invoicing processes, including tracking outside counsel spending, and assisting with budget reporting.3. Maintain and organize legal records, contracts, and databases.4. Coordinate with internal departments and external counsel on transactional and compliance matters.5. Utilize Microsoft Office tools—especially Outlook, Word, Excel, Teams, and OneDrive—to support daily tasks.6. Provide administrative support to attorneys, managing multiple tasks from start to finish.7. Communicate effectively, both verbally and in writing.Organizational Relationships:The Paralegal will work closely with a wide range of internal and external stakeholders, including:· In-House Counsel: Partner directly with attorneys across the Legal Department on transactional matters, commercial real estate, M&amp;A, and corporate governance.· Other Paralegals / Legal Staff: Collaborate with fellow paralegals and legal assistants to ensure efficient workflow, knowledge sharing, and consistent document management practices.· Business Units &amp; Internal Departments: Coordinate with Finance, Accounting, Tax, Human Resources, and Operations teams to support transactions, corporate filings, and other initiatives.· External Counsel &amp; Advisors: Liaise with outside counsel and consultants on specialized legal matters.· Regulatory Agencies: Interact with state and federal agencies to facilitate filings, registrations, and compliance.Qualifications:1. Minimum of 3 years of experience as a corporate or commercial real estate paralegal or legal administrator (either in law firm or in-house legal department).2. Experience supporting real estate transactions and/or M&amp;A deals is strongly preferred.3. Law firm case management and billing software experience required, as well as proficiency in the use of Microsoft and various other software applications.4. Excellent attention to detail, organizational skills, and ability to manage competing deadlines.5. Strong interpersonal and communication skills, with ability to work collaboratively across teams.6. Familiarity with corporate governance and SEC filings a plus<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Paralegal / Legal Administrator

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.Sell with Confidence. Grow with AutoNation.AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.Why You’ll Love Working Here:<ul><li>Competitive benefits</li><li>Career paths into finance, management, and beyond</li><li>A culture built on trust, transparency, and teamwork</li></ul>What We’re Looking For:<ul><li>Strong communication and interpersonal skills</li><li>A desire to help people and exceed expectations</li><li>Sales or customer service experience preferred</li></ul>Apply now and start building a career with purpose and potential.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Associate

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.Sell with Confidence. Grow with AutoNation.AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.Why You’ll Love Working Here:<ul><li>Competitive benefits</li><li>Career paths into finance, management, and beyond</li><li>A culture built on trust, transparency, and teamwork</li></ul>What We’re Looking For:<ul><li>Strong communication and interpersonal skills</li><li>A desire to help people and exceed expectations</li><li>Sales or customer service experience preferred</li></ul>Apply now and start building a career with purpose and potential.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul>Sales, Auto, Automotive, Sales Person, Sales people, Car, Cars, Chevy, Ford, Dodge, GM, GMC, Jeep, Chrysler, CDJR, Honda, Toyota, Nissan, Subaru, VW, Volkswagen, Kia, Hyundai, Fiat, BMW, Mercedes, Lexus, Acura, Infiniti, Cadillac, Chevrolet, Lincoln, Lotus, Lucid Motors, Maserati, Mazda, MB, Mercedes Benz, Mercedes-Benz, MINI, Mitsubishi, Nissan, Polestar, Porsche, RAM, Rivian, Rolls Royce, Rolls-Royce, SAAB, Saturn, Scion, SMART, Subaru, Suzuki, Tesla, Volkswagen, Volkswagen, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang Geely, ZGH, Lithia, Used cars, pre owned, pre-owned, Customer Service, phone sales, internet sales, fleet, telemarketer, telemarketing, public relations, broker, finance, financial advisor, retail, truck, trucks, commercial, auto sales, automotive sales, public relations, salesperson, salesman, saleswoman, selling, car sales, automotive salesperson, car salesman, customer service, retail, account executive, account executive, personal trainer, sales, marketing, market, sell, video, retail, manager, store, college, customer, service, training, telephone, telesales, inside sales rep. trainee, commission, unlimited, opportunity, opportunities, selling, retailing, wholesale, auto, boat, recreational, automobile, vehicle, motorcycle, RV, education, support, furniture, furnishings, jewelry, women, men, mentor, mentoring, coach, coaching, appliance, appliances, TV, department store, supervisor, management, instructor, automobiles, cars, trucks, computer, internet, consultant, representative, salespeople, speaker, mobile homes, vendor, restaurant, bartender, waiter, waitress, cocktail, hosts, host, casino, dealer, hospitality, server, servers, hostess, marketing, promotions, brand ambassador, product specialist, ecommerce, commerce, CDK, eLeads<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Automotive Sales Associate - AutoNation USA San Antonio

Sales Associate, Equity Mining

St. Louis, MO – Seeking Studio Manager/Medical AssistantJoin our team as a Studio Manager/Medical Assistant at MOOV Health &amp; Wellness, where we are focused on outpacing aging through a physician-guided, personalized approach to wellness. In this role, you will manage the day-to-day operations of the site, assure optimum client/patient care, and take responsibility for maximizing revenue. You will also support expert clinical care delivery for patients by preparing them for evaluation and treatment, performing clinical procedures in accordance with licensure to include injections, performing point-of-care testing, documenting medical encounters, and stocking the medical suites. If you’re passionate about wellness and want to make a meaningful impact on people’s lives, we’d love for you to join our team.The Opportunity<ul><li>Serve as the site operations business partner to the Medical Director in a collaborative dyad model.</li><li>Assist in the daily operations of the studio, ensuring smooth and efficient functioning.</li><li>Maintain a clean, safe, and welcoming environment for clients and staff.&nbsp;</li><li>Develop, implement, and enforce policies and procedures to ensure compliance with health and safety regulations.</li><li>Coordinate schedules, workshops, and special events.</li><li>Monitor inventory levels of equipment, supplies, and retail products, and place orders as needed.</li><li>Under the direction of the Medical Director and in coordination with the Procurement Team, develop and maintain vendor relationships and negotiate contracts for services and supplies.</li><li>Conduct regular inspections and maintenance of equipment to ensure proper functioning.</li><li>Handle customer inquiries, feedback, and complaints in a timely and professional manner.</li><li>Collaborate with the marketing team and the Medical Director to develop and implement promotional activities and campaigns.</li><li>Communicate and report updates and financial review to the senior management and investment teams.</li><li>Analyze studio performance metrics and implement strategies to optimize efficiency and profitability.</li><li>Prepare budgets, monitor expenses, and generate financial reports.</li><li>Develop and implement training programs to enhance staff skills, knowledge, and customer service abilities.</li><li>Coordinate scheduling and staffing to ensure appropriate coverage and optimal use of resources.</li><li>In coordination with the Recruiting and Onboarding team, recruit, hire, and onboard new staff members, ensuring a strong and qualified team.</li><li>Provide guidance, coaching, and performance feedback to staff to ensure the studio operations are run smoothly and excellent customer service is provided.</li><li>Address and resolve any conflicts or issues among staff members in a timely and effective manner.</li><li>Stay updated on industry trends, emerging practices, and new developments in health and wellness.</li><li>Participate in professional development activities to enhance knowledge and skills in studio management.</li><li>Collaborate with studio team and external partners to ensure seamless integration of services.</li><li>Maintain accurate records and documentation related to studio operations.</li><li>Welcome members and guests into the facility, ensuring their first interactions are warm, genuine and efficient.</li><li>Assist with client needs including directing clients to rooms, coordinating services, and answering inquiries in a timely and polite manner.</li><li>Answer phones and take accurate messages. Respond to inquiries or direct the caller to appropriate personnel while entering appropriate clerical notation into the documentation record (EHR, patient relationship manager, or booking software).</li><li>Assist with the development and implementation of customer service standards, policies, and procedures to ensure consistent and outstanding service.</li><li>Anticipate, identify and ensure client needs are being met in a friendly and professional manner.</li><li>Foster a customer-centric culture by emphasizing the importance of personalized care and attention to customer needs.</li><li>Monitor and evaluate customer feedback and satisfaction levels to identify areas for improvement and implement necessary changes.</li><li>Develop and maintain relationships with customers and customer partners, providing personalized support and addressing any concerns or issues.</li><li>Implement customer feedback mechanisms, such as surveys or focus groups, to gather insights and drive continuous improvement.</li><li>Utilize customer data and analytics to identify trends, preferences, and opportunities for enhancing the customer experience.</li><li>Collaborate with marketing and sales teams to develop customer-centric strategies and initiatives that drive loyalty and retention.</li><li>Collaborate with Clinical teams to ensure quality and standards of practice are met to meet customer expectations.</li><li>Act as a customer advocate within the organization, representing their interests and needs in decision-making processes.</li><li>Continuously strive to exceed customer expectations by implementing innovative approaches to enhance their overall experience.</li><li>Maintain a positive and welcoming environment for customers, ensuring cleanliness, comfort, and accessibility within the studio.</li><li>Handle basic customer inquiries, feedback, and complaints in a timely and professional manner to help ensure customer satisfaction and retention. Escalate more complex inquiries to the Medical Director or Director, Direct-to-Consumer Operations.</li><li>Monitor industry competitors and benchmark against customer experience standards to ensure the studio remains at the forefront of excellence.</li><li>Triage, vital, and room patients.</li><li>Facilitate patient flow and ensure smooth running of the back office.</li><li>Prepare patients for physician/advanced provider evaluation. Collect clinical intake information, which includes medical history, medications, capturing vital signs and allergies, and gathering information relative to the presenting illness or injury.</li><li>Assist physician/advanced provider in evaluation and treatment of the patient.</li><li>Record patient interviews, history, and other relevant information into electronic medical record (EMR). Scan all patient clinical encounter documents into EMR and label appropriately per protocol as needed.</li><li>Administer medications/injections under the supervision of the physician or advanced provider.</li><li>Establish peripheral intravenous line under the on-site supervision of a licensed physician, as permitted under licensure and training.</li><li>Perform ordered procedures – EKG, visual acuity, height, weight, injections, venipuncture specimen collection, tray set-ups, assist physician/advanced provider as needed during procedures.</li><li>Collect and perform Point-of-care testing.</li><li>Review visit summaries and home care instructions with patients including prescriptions provided and work or school notes as well as follow-up care.</li><li>Provide after-visit follow-up phone calls to all patients and relay any diagnostic testing results.</li><li>Provide navigational care for patients including coordinating referrals, following up on medications, ordering from nearby pharmacies.</li><li>Provide accurate, legal, and ethical documentation at all times.</li><li>Comply with federal and local laws in ensuring patient privacy and confidentiality.</li><li>Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures.</li><li>Monitor inventory for expiration and ordering of supplies.</li><li>Keep equipment operating by following operating instructions and notifying the Medical Director of any equipment malfunction.</li><li>Clean rooms after each patient in a timely manner and restock supplies as needed.</li></ul>Required Experience and Competencies<ul><li>High school diploma or GED required.</li><li>Current Medical Assistant certification from an accredited institution unless otherwise specified by the individual State’s requirements that allow on-the-job training in lieu of certification is required.</li><li>Current Medical Assistant certification from an accredited institution unless otherwise specified by the individual State’s requirements that allow on-the-job training in lieu of certification. Proof of BLS certification is required for on-the-job training in lieu of certification.</li><li>Prior experience in retail, med spa, healthcare or hospitality operations required.</li><li>Bachelor's Degree or equivalent in a relevant field of study preferred.</li><li>Healthcare experience in an urgent care or primary care setting preferred.</li><li>1-2 years of experience as a Medical Assistant in a clinic or med spa setting preferred.</li><li>Experience with electronic health record system preferred.</li><li>Excellent verbal and written communication skills.</li><li>Competency in contract and vendor agreement negotiation.</li><li>Organized, accountable, and able to self-manage workload with respect to key priorities.</li><li>Produces consistent results and meets business goals.</li><li>Works well within teams and individually.</li><li>Ability to influence, persuade, and win others over to achieve business goals.</li><li>Operates with integrity, honesty, and transparency.</li><li>Strong knowledge of health and wellness industry trends, practices, and standards.</li><li>Excellent leadership and managerial skills, with the ability to motivate and inspire a team.</li><li>Proficiency in coordinating daily studio operations, including scheduling, staffing, and resource allocation.</li><li>Strong customer service orientation, with the ability to deliver exceptional experiences and build client relationships.</li><li>Understanding of business principles, including budgeting, financial management, and profitability analysis.</li><li>Ability to develop and implement training programs to enhance staff skills and customer service capabilities.</li><li>Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines.</li><li>Problem-solving and decision-making skills to address challenges and make informed business decisions.</li><li>Knowledge of health and safety regulations, ensuring compliance and creating a safe environment for clients and staff.</li><li>Ability to adapt to change, embrace innovation, and implement new strategies to enhance studio performance.</li><li>Strong interpersonal skills, with the ability to build and maintain positive relationships with staff, clients, and stakeholders.</li><li>Attention to detail and ability to maintain accurate records and documentation.</li><li>Self-motivated and proactive, with the ability to work independently and as part of a team.</li><li>Flexibility and adaptability to work in a dynamic and fast-paced environment.</li><li>Commitment to personal and professional growth, staying updated on industry advancements and best practices.</li><li>Emotional intelligence and the ability to effectively manage and resolve conflicts among staff and clients.</li><li>Strong computer skills, including proficiency in relevant software applications and platforms used in studio management.</li><li>Knowledge of clinical compliance.</li><li>Ability to follow facility and OSHA safety rules and procedures.</li><li>Ability to uphold HIPAA regulations.</li><li>Ability to follow Privacy Policies regarding PHI and HIPAA set forth in the Privacy Policy Manual.</li><li>Punctual and dependable for assigned/confirmed shifts.</li><li>Familiar with charting in an electronic health record.</li><li>Able to operate computer software with training.</li><li>Proficient in all MOOV Health &amp; Wellness equipment, services, and treatment modalities.</li></ul>The PracticeMOOV Health and WellnessAt MOOV, we believe that aging doesn’t have to mean slowing down. Our focus is helping individuals outpace aging by embracing a proactive approach to their health. Through a personal, pioneering, and physician-led approach, we offer solutions that promote physical, mental and emotional well-being, unlocking each member’s full potential.The Community<ul><li>St. Louis, Missouri, is a dynamic city with a rich history and diverse culture, making it an incredible place to work and live.</li><li>Located along the Mississippi River, it’s home to iconic landmarks like the Gateway Arch, symbolizing westward expansion, and Forest Park, one of the largest urban parks in the U.S.</li><li>Residents enjoy free attractions like the St. Louis Zoo, Art Museum, and Science Center.</li><li>The city is renowned for its vibrant music scene, unique neighborhoods, and culinary specialties like toasted ravioli and St. Louis-style BBQ.</li><li>St. Louis experiences all four seasons, with hot summers and snowy winters.</li><li>Known as a sports hub, it’s home to the Cardinals (MLB) and Blues (NHL).</li><li>With its affordable cost of living, strong job market, and cultural vibrancy, St. Louis offers an appealing blend of opportunity and charm.</li></ul>Benefits &amp; Beyond*MOOV cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.<ul><li>Superior health plan options.</li><li>Medical, dental, vision, HSA/FSA, life coverage, and more.</li><li>401(k) retirement savings plans.</li><li>Generous paid time off.</li><li>Voluntary benefits and family planning support.</li><li>Professional and career development programs.</li><li>Employee Assistance Program (EAP).</li><li>Wellness program.</li><li>Commuter benefits.</li><li>Student loan refinancing discounts.</li></ul>*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.MOOV does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. MOOV is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.&nbsp;Applicants only. No agencies please.

Vituity

Studio Manager/Medical Assistant - MOOV - St. Louis

STUDENT SUCCESS ADVISOR
Number of Openings:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1
Institution:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cleveland State Community College
Department:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Student Success
Reports to:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Director of Student Success
Campus Location:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Athens, Tennessee
Salary Range:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;$44,155-$55,194
Position Status:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Exempt / Full-Time
Moving Allowance:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; N/A
Cleveland State Community College is a comprehensive, two-year post-secondary institution, located in Cleveland, Tennessee. Cleveland State is committed to providing open access and quality education to all students. A Tennessee Board of Regents institution, Cleveland State is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). At Cleveland State, our mission is to build strong minds, careers and communities through exceptional teaching and learning, workforce development and service. We wish to hire individuals with similar values who can help us accomplish those goals.
Special Instructions to Applicants:&nbsp; 
To be considered for a position at Cleveland State, you must complete an online application. Your skills, abilities, qualifications, and years of experience will be evaluated solely based on the information provided in your application. Any work experience not included will not be considered for meeting the minimum requirements or determining compensation for the position.
Please note the following:&nbsp;
<ul>
<li>Attaching a resume does not substitute for completion of the application form.</li>
<li>Part-time work experience is calculated at 50% of full-time experience.&nbsp;</li>
</ul>
JOB SUMMARY
The Student Success Advisor provides comprehensive academic advising, student support, and strategic problem-solving to enhance student success, retention, and completion. Managing a broad caseload, the Advisor guides students through registration, course selection, and academic planning using platforms like DegreeWorks and CougarNet while developing intervention strategies for at-risk students.
Serving as a primary financial aid advisor, the role assists with FAFSA (Free Application for Federal Student Aid) completion, verification, appeals, and compliance with federal, state, and institutional regulations. Additionally, it involves leveraging data analytics to track enrollment trends, drive targeted outreach, and oversee admissions processes, including transcript evaluation and placement testing.
The position integrates career community engagement and workforce analysis, utilizing labor market platforms to align academic pathways with high-demand career fields. It also involves conducting career planning, analyzing industry projections, and contributing to institutional reports on student career outcomes.
Beyond student advising, the Advisor plays a key role in college outreach, enrollment events, and institutional committees, ensuring compliance with regulatory standards while staying at the forefront of evolving best practices in enrollment management and student success.
The Student Success Advisor plays a vital role in enhancing student success, retention, and completion through comprehensive academic advising and support. This involves managing a broad caseload, guiding students in registration, course selection, and academic planning using tools like DegreeWorks and CougarNet, while also developing strategies for at-risk students.
In addition to advising, the role includes primary financial aid responsibilities, assisting with FAFSA (Free Application for Student Aid) processes and ensuring compliance with relevant regulations. The Advisor utilizes data analytics to track enrollment trends and oversee admissions activities, including transcript evaluations and placement testing.
The Advisor also integrates career community engagement, aligning academic pathways with high-demand career fields and contributing to career planning, industry analysis, and institutional reports on student outcomes. Additionally, the Advisor also participates in college outreach and enrollment events, maintaining compliance with standards and adapting to best practices in enrollment management and student success.
MINIMUM REQUIREMENTS / QUALIFICIATIONS
<ul>
<li>Bachelor’s degree required from a regionally accredited college or university.</li>
<li>Four years of experience in academic advising, admissions, records, financial aid, counseling, teaching, managing a caseload, early alert systems, or related fields.</li>
<li>Community college experience and knowledge of Banner and Banner Document Management System, preferred.</li>
</ul>
ESSENTIAL JOB FUNCTIONS
STUDENT SUCCESS, ACADEMIC ADVISING, SUPPORT, AND PROBLEM SOLVING (35%)
<ul>
<li>Provide advising support and guidance for all students throughout the registration process, ensuring they have the necessary resources, information, and assistance to successfully navigate course selection, registration timelines, and any related academic requirements.</li>
<li>Facilitate registration and provide additional academic advising.</li>
<li>Manage a broad caseload of students, providing in-depth academic advising and career counseling to support student success, retention, and completion.</li>
<li>Guide students through the advising and registration process using tools such as Degree Works, Schedule Planner, and CougarNet, ensuring they understand academic pathways and course selections.</li>
<li>Lead and facilitate advising-centered workshops, virtual information sessions, and community outreach initiatives to enhance student engagement, recruitment, and retention.</li>
<li>Resolve complex student challenges, including financial, academic, and personal obstacles utilizing cross function inquiry and collaboration</li>
<li>Develop and implement targeted intervention strategies for academically at-risk students, providing tailored referrals (i.e., American Job Center, SNAP (Supplemental Nutrition Assistance Program), Employment and Training, etc.) , academic support services, and proactive guidance.</li>
<li>Independently troubleshoot and resolve student issues related to enrollment, financial aid, academic records, and course prerequisites, ensuring seamless student progression.</li>
<li>Apply complex problem-solving skills to navigate interconnected systems and ensure institutional policies are followed to support student success.</li>
<li>Organize and participate in key enrollment-related events, including Cougar Days, and Enrollment Events, to foster student engagement and retention.</li>
</ul>
FINANCIAL AID COUNSELING AND COMPLIANCE (25%)
<ul>
<li>Serve as the primary financial aid advisor (primary advisory for caseload), providing high-level counseling on federal, state, and institutional aid programs.</li>
<li>Assist students and families with FAFSA (Free Application for Student Aid) completion, verification processes, appeals, and financial aid award.</li>
<li>Ensure compliance with federal and institutional financial aid policies, collaborating with regulatory agencies, as necessary.</li>
<li>Identify students at risk; assess student barriers; engage appropriate campus resources; develop strategies for academic success in coordination with college personnel.</li>
<li>Assist with student accounts; directing students to payment plans; billing; and bookstore credits.</li>
</ul>
STUDENT MONITORING, DATA ANALYSIS, AND ENROLLMENT PROCESS (20%)
<ul>
<li>Utilize multiple dashboards and reporting systems to monitor, track, and analyze data for admitted and enrolled students, ensuring early intervention and strategic communication.</li>
<li>Leverage data to proactively engage students using various outreach methods (email, text, social media, phone) to enhance enrollment, persistence, and academic success.</li>
<li>Oversee the admissions process, guiding students through program selection, transcript evaluation, and placement testing.</li>
<li>Support student retention by analyzing workforce trends and industry projections, aligning academic programs with career pathways.</li>
</ul>
CAREER COMMUNITY AND CAREER OUTLOOK ADVISING (15%)
<ul>
<li>Utilize labor market data platforms (i.e. Lightcast) to provide real-time insights, aligning academic program selection with high-demand career fields.</li>
<li>Interpret workforce trends, industry projections, and economic shifts to guide students toward sustainable employment opportunities.</li>
<li>Conduct career planning sessions that integrate salary expectations, regional job demand, and skill development strategies.</li>
<li>Assist in developing institutional reports that assess student career outcomes and program effectiveness.</li>
<li>Participate in targeted initiatives within a specialized career community, offering expert-level support. Actively participate in specialized activities, leveraging knowledge of specific academic disciplines.</li>
</ul>
NON-ESSENTIAL FUNCTIONS (5%)
<ul>
<li>Must attend all college functions as required.</li>
<li>Serve on various college committees.</li>
<li>Participate in college and community outreach activities to support enrollment, retention, and student success initiatives.</li>
<li>Stay updated on trends in enrollment management, academic advising, and student success strategies through professional development opportunities.</li>
<li>Perform other duties as assigned.</li>
</ul>
KNOWLEDGE, SKILLS AND RESPONSIBILITIES
<ul>
<li>Strong oral and written communication skills.</li>
</ul>
<ul>
<li>Foster a positive and supportive environment that encourages students to complete the program.</li>
<li>Ability to work independently with minimal direct supervision.</li>
<li>Effective multi-tasking and time management skills.</li>
<li>Ability to build partnerships and work collaboratively with Cleveland State employees and community members.</li>
<li>Proficiency in computer skills including but not limited to Word, Excel, &amp; PowerPoint.</li>
<li>Ability to both prepare and present information to small and large groups of individuals.</li>
<li>The appointee will be required to meet those standards now required or which in the future may be required by the Tennessee State Board of Regents and the Southern Association of Colleges and Schools Commission on Colleges.</li>
<li>The appointee may be required to achieve additional skill, knowledge, or credential levels.</li>
</ul>
WORK ACTIVITIES &amp; EQUIPMENT
Work activities routinely involve work with personal computers and peripheral devices. Photocopy and other office machines are frequently used.
JOB LOCATION
This role is an on-site position primarily located on the McMinn Higher Education Center campus of Cleveland State Community College in Athens, TN. Travel may be required within the college’s five-county service area including travel for statewide meetings, national conferences, etc.&nbsp;
__________________________________________________________________________________________
Applicants may be subject to a background check and credit check.
__________________________________________________________________________________________
Cleveland State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Insurance: Health, Dental, Vision, Life, Disability (long and short term), FSA/HAS</li>
<li>Wellness Incentive Program (if enrolled in health)</li>
<li>Educational Assistance: Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement</li>
<li>Employee Assistance Program</li>
<li>Longevity Pay</li>
<li>Retirement Options: State of TN Pension (TCRS), 401a, 401k with $50 match, 403b, and 457</li>
<li>Fourteen (14) Paid Holidays/Year</li>
<li>Sick and Annual Leave</li>
<li>Sick Leave Bank</li>
<li>State Employee Discount Program with over 900 merchants</li>
</ul>
If you are interested, click on the link to apply.&nbsp;
Applications can be assured full consideration if submitted by October 6, 2025.&nbsp;
__________________________________________________________________________________________
Human Resources Office Telephone: 423-478-6203; FAX: 423-478-6257 Email: <a href="mailto:humanresources@clevelandstatecc.edu" target="_blank">humanresources@clevelandstatecc.edu</a>
Website:&nbsp;<a href="https://careers.tbr.edu/jobs/www.clevelandstatecc.edu" target="_blank">www.clevelandstatecc.edu</a>
The following link will direct you to a reporting section of the college’s website:&nbsp; <a href="https://www.clevelandstatecc.edu/a-z-index/how-do-i-report/" target="_blank">How Do I Report</a>

Motlow State Community College


      Student Success Advisor (McMinn Higher Education Center)
    

STUDENT SUCCESS ADVISOR
Number of Openings:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1
Institution:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cleveland State Community College
Department:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Student Success
Reports to:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Director of Student Success
Campus Location:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Cleveland, Tennessee
Salary Range:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;$44,155-$55,194
Position Status:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Exempt / Full-Time
Moving Allowance:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;N/A
Cleveland State Community College is a comprehensive, two-year post-secondary institution, located in Cleveland, Tennessee. Cleveland State is committed to providing open access and quality education to all students. A Tennessee Board of Regents institution, Cleveland State is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). At Cleveland State, our mission is to build strong minds, careers and communities through exceptional teaching and learning, workforce development and service. We wish to hire individuals with similar values who can help us accomplish those goals.
Special Instructions to Applicants:&nbsp; 
To be considered for a position at Cleveland State, you must complete an online application. Your skills, abilities, qualifications, and years of experience will be evaluated solely based on the information provided in your application. Any work experience not included will not be considered for meeting the minimum requirements or determining compensation for the position.
Please note the following:&nbsp;
<ul>
<li>Attaching a resume does not substitute for completion of the application form.</li>
<li>Part-time work experience is calculated at 50% of full-time experience.&nbsp;</li>
</ul>
JOB SUMMARY
The Student Success Advisor provides comprehensive academic advising, student support, and strategic problem-solving to enhance student success, retention, and completion. Managing a broad caseload, the Advisor guides students through registration, course selection, and academic planning using platforms like DegreeWorks and CougarNet while developing intervention strategies for at-risk students.
Serving as a primary financial aid advisor, the role assists with FAFSA (Free Application for Federal Student Aid) completion, verification, appeals, and compliance with federal, state, and institutional regulations. Additionally, it involves leveraging data analytics to track enrollment trends, drive targeted outreach, and oversee admissions processes, including transcript evaluation and placement testing.
The position integrates career community engagement and workforce analysis, utilizing labor market platforms to align academic pathways with high-demand career fields. It also involves conducting career planning, analyzing industry projections, and contributing to institutional reports on student career outcomes.
Beyond student advising, the Advisor plays a key role in college outreach, enrollment events, and institutional committees, ensuring compliance with regulatory standards while staying at the forefront of evolving best practices in enrollment management and student success.
The Student Success Advisor plays a vital role in enhancing student success, retention, and completion through comprehensive academic advising and support. This involves managing a broad caseload, guiding students in registration, course selection, and academic planning using tools like DegreeWorks and CougarNet, while also developing strategies for at-risk students.
In addition to advising, the role includes primary financial aid responsibilities, assisting with FAFSA (Free Application for Student Aid) processes and ensuring compliance with relevant regulations. The Advisor utilizes data analytics to track enrollment trends and oversee admissions activities, including transcript evaluations and placement testing.
The Advisor also integrates career community engagement, aligning academic pathways with high-demand career fields and contributing to career planning, industry analysis, and institutional reports on student outcomes. Additionally, the Advisor also participates in college outreach and enrollment events, maintaining compliance with standards and adapting to best practices in enrollment management and student success.
MINIMUM REQUIREMENTS / QUALIFICIATIONS
<ul>
<li>Bachelor’s degree required from a regionally accredited college or university.</li>
<li>Four years of experience in academic advising, admissions, records, financial aid, counseling, teaching, managing a caseload, early alert systems, or related fields.</li>
<li>Community college experience and knowledge of Banner and Banner Document Management System, preferred.</li>
</ul>
ESSENTIAL JOB FUNCTIONS
STUDENT SUCCESS, ACADEMIC ADVISING, SUPPORT, AND PROBLEM SOLVING (35%)
<ul>
<li>Provide advising support and guidance for all students throughout the registration process, ensuring they have the necessary resources, information, and assistance to successfully navigate course selection, registration timelines, and any related academic requirements.</li>
<li>Facilitate registration and provide additional academic advising.</li>
<li>Manage a broad caseload of students, providing in-depth academic advising and career counseling to support student success, retention, and completion.</li>
<li>Guide students through the advising and registration process using tools such as Degree Works, Schedule Planner, and CougarNet, ensuring they understand academic pathways and course selections.</li>
<li>Lead and facilitate advising-centered workshops, virtual information sessions, and community outreach initiatives to enhance student engagement, recruitment, and retention.</li>
<li>Resolve complex student challenges, including financial, academic, and personal obstacles utilizing cross function inquiry and collaboration</li>
<li>Develop and implement targeted intervention strategies for academically at-risk students, providing tailored referrals (i.e., American Job Center, SNAP (Supplemental Nutrition Assistance Program), Employment and Training, etc.) , academic support services, and proactive guidance.</li>
<li>Independently troubleshoot and resolve student issues related to enrollment, financial aid, academic records, and course prerequisites, ensuring seamless student progression.</li>
<li>Apply complex problem-solving skills to navigate interconnected systems and ensure institutional policies are followed to support student success.</li>
<li>Organize and participate in key enrollment-related events, including Cougar Days, and Enrollment Events, to foster student engagement and retention.</li>
</ul>
FINANCIAL AID COUNSELING AND COMPLIANCE (25%)
<ul>
<li>Serve as the primary financial aid advisor (primary advisory for caseload), providing high-level counseling on federal, state, and institutional aid programs.</li>
<li>Assist students and families with FAFSA (Free Application for Student Aid) completion, verification processes, appeals, and financial aid award.</li>
<li>Ensure compliance with federal and institutional financial aid policies, collaborating with regulatory agencies, as necessary.</li>
<li>Identify students at risk; assess student barriers; engage appropriate campus resources; develop strategies for academic success in coordination with college personnel.</li>
<li>Assist with student accounts; directing students to payment plans; billing; and bookstore credits.</li>
</ul>
STUDENT MONITORING, DATA ANALYSIS, AND ENROLLMENT PROCESS (20%)
<ul>
<li>Utilize multiple dashboards and reporting systems to monitor, track, and analyze data for admitted and enrolled students, ensuring early intervention and strategic communication.</li>
<li>Leverage data to proactively engage students using various outreach methods (email, text, social media, phone) to enhance enrollment, persistence, and academic success.</li>
<li>Oversee the admissions process, guiding students through program selection, transcript evaluation, and placement testing.</li>
<li>Support student retention by analyzing workforce trends and industry projections, aligning academic programs with career pathways.</li>
</ul>
CAREER COMMUNITY AND CAREER OUTLOOK ADVISING (15%)
<ul>
<li>Utilize labor market data platforms (i.e. Lightcast) to provide real-time insights, aligning academic program selection with high-demand career fields.</li>
<li>Interpret workforce trends, industry projections, and economic shifts to guide students toward sustainable employment opportunities.</li>
<li>Conduct career planning sessions that integrate salary expectations, regional job demand, and skill development strategies.</li>
<li>Assist in developing institutional reports that assess student career outcomes and program effectiveness.</li>
<li>Participate in targeted initiatives within a specialized career community, offering expert-level support. Actively participate in specialized activities, leveraging knowledge of specific academic disciplines.</li>
</ul>
NON-ESSENTIAL FUNCTIONS (5%)
<ul>
<li>Must attend all college functions as required.</li>
<li>Serve on various college committees.</li>
<li>Participate in college and community outreach activities to support enrollment, retention, and student success initiatives.</li>
<li>Stay updated on trends in enrollment management, academic advising, and student success strategies through professional development opportunities.</li>
<li>Perform other duties as assigned.</li>
</ul>
KNOWLEDGE, SKILLS AND RESPONSIBILITIES
<ul>
<li>Strong oral and written communication skills.</li>
</ul>
<ul>
<li>Foster a positive and supportive environment that encourages students to complete the program.</li>
<li>Ability to work independently with minimal direct supervision.</li>
<li>Effective multi-tasking and time management skills.</li>
<li>Ability to build partnerships and work collaboratively with Cleveland State employees and community members.</li>
<li>Proficiency in computer skills including but not limited to Word, Excel, &amp; PowerPoint.</li>
<li>Ability to both prepare and present information to small and large groups of individuals.</li>
<li>The appointee will be required to meet those standards now required or which in the future may be required by the Tennessee State Board of Regents and the Southern Association of Colleges and Schools Commission on Colleges.</li>
<li>The appointee may be required to achieve additional skill, knowledge, or credential levels.</li>
</ul>
WORK ACTIVITIES &amp; EQUIPMENT
Work activities routinely involve work with personal computers and peripheral devices. Photocopy and other office machines are frequently used.
JOB LOCATION
This role is an on-site position primarily located on the main campus of Cleveland State Community College in Cleveland, TN. Travel is required within the college’s five-county service area including travel for statewide meetings, national conferences, etc.&nbsp;
__________________________________________________________________________________________
Applicants may be subject to a background check and credit check.
__________________________________________________________________________________________
Cleveland State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Insurance: Health, Dental, Vision, Life, Disability (long and short term), FSA/HAS</li>
<li>Wellness Incentive Program (if enrolled in health)</li>
<li>Educational Assistance: Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement</li>
<li>Employee Assistance Program</li>
<li>Longevity Pay</li>
<li>Retirement Options: State of TN Pension (TCRS), 401a, 401k with $50 match, 403b, and 457</li>
<li>Fourteen (14) Paid Holidays/Year</li>
<li>Sick and Annual Leave</li>
<li>Sick Leave Bank</li>
<li>State Employee Discount Program with over 900 merchants</li>
</ul>
If you are interested, click on the link to apply.&nbsp;
Applications can be assured full consideration if submitted by January 17, 2026.&nbsp;
__________________________________________________________________________________________
Human Resources Office Telephone: 423-478-6203; FAX: 423-478-6257 Email: <a href="mailto:humanresources@clevelandstatecc.edu" target="_blank">humanresources@clevelandstatecc.edu</a>
Website:&nbsp;<a href="https://careers.tbr.edu/jobs/www.clevelandstatecc.edu" target="_blank">www.clevelandstatecc.edu</a>
The following link will direct you to a reporting section of the college’s website:&nbsp; <a href="https://www.clevelandstatecc.edu/a-z-index/how-do-i-report/" target="_blank">How Do I Report</a>


      Student Success Advisor
    

Title: Administrative Assistant - Economic &amp; Workforce Development (Part-time/Regular)
Employee Classification:&nbsp;Support Staff
Institution:&nbsp;Northeast State Community College
Campus Location: Northeast State at Kingsport
Salary: $16.60 to $18.69 per hour, dependent on education and experience. Employee will regularly work 27.5 hours per week.
Job Summary
Reporting to the VP &amp; AVP of Economic and Workforce Development, the Administrative Assistant serves as the initial contact for the VP &amp; AVP and Economic and Workforce Development offices. They perform administrative duties as needed for both offices and support efforts and initiatives handled by the VP's office.
Job Duties
• Answer the telephone, take messages, and route to appropriate persons. • Process mail, both incoming and outgoing, and route as appropriate. • Assist with coordinating the preparation and logistics for the VP &amp; AVP committee meetings and general meetings by preparing and distributing meeting agendas, attending, and documenting minutes. • Aid with extensive scheduling, coordination, and documentation of college committees and advisory councils under the VP &amp; AVP purview. • Assist with the coordination and preparation of the VP &amp; AVP’s external committees and appointments. • Type, proofread, and distribute correspondence, purchase requisitions, forms, reports, and other documents. • Support efforts and initiatives handled by the Economic and Workforce Development Office. • Assist with planning and preparations for all VP and AVP office’s travel, conference activities, workshops, and tours. Coordinate and plan special college events hosted by the President. • Assist in maintaining and coordinating the VP &amp; AVP calendars and travel schedule, including the VP &amp; AVP’s monthly mileage log for reporting purposes. • Assist in processing purchase orders and requisitions. • Order supplies and publications. • Receive and respond to requests for speaking engagements, telephone inquiries, and incoming mail. • Assist in the collection, organization, verification, and interpretation of information for various reports and projects. • Assist the VP and AVP in various capacities as liaison with potential and current students, faculty, administrators, and outside clients and constituents as well. • Assist in maintaining confidential office filing and records management system. • Assist when needed in the Study Center and as a test proctor. • Complete other assignments as directed by supervision.
Minimum Qualifications
• Associate degree or higher from an accredited institution and one year of administrative assistant, clerical, or customer service experience OR high school diploma and two years of administrative assistant, clerical, or customer service experience. 
Preferred Qualifications
• Event planning experience • Conversational ability or fluency in a second language
Knowledge, Skills, and Abilities
• Employee is expected to engage in continuing education to keep current in technology, office management techniques, and organizational skills.
For assistance regarding the job ad, application process, or application status, please contact the Office of Human Resources at 423-354-5183 or <a href="mailto:HRstaffing@northeaststate.edu" target="_blank">HRstaffing@northeaststate.edu</a>. 
Special Instructions to Applicants: To be considered for a position at Northeast State, you must create an online application. A resume and unofficial transcripts are required; a cover letter is optional. You will also be required to provide the contact information for a minimum of three (3) professional references. If you are selected for an interview, your references WILL be automatically contacted. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note that attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience.

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