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Job Description and RequirementsThe HR Technology Supervisor will provide HR technology and compliance delivery, prepare project schedules, and provide expertise on system architecture, specifically with our main Human Capital Management (HCM) System, Workday. &nbsp;This role interacts with various business areas serving as an advisor on technology solutions. &nbsp;The Supervisor will lead the design, implementation, and support of new functionality and system configuration needs; perform system analysis; and consult functional leaders and other end-users to offer effective and efficient solutions. &nbsp;In addition, the Supervisor will provide leadership to a team of system &amp; compliance analysts, providing mentoring and guidance in support of optimal results for team members and end-users.&nbsp;Essential Functions and Responsibilities:<ul><li>Manage complex projects related to Workday, working closely with functional leaders and business unit leaders.</li><li>Design solutions to ensure data integrity, data quality, and effective process design across all our technology platforms (specifically Workday, CompAnalyst, etc.).</li><li>Actively pursue innovative initiatives and provide system expertise along with recommendations for process modifications in order to ensure continued effective use of HR technological resources.</li><li>Develop systems standards and procedures to promote efficiency and effectiveness; document HR Technology &amp; Compliance standard operating procedures.</li><li>Oversee the daily operation of technology and compliance projects by providing guidance, creating and maintaining project road maps, and ensuring successful solution delivery.</li><li>Serve as point of contact with 3rd party vendors providing consultative services, which includes review of contracts, statements of work, and monitoring consultant project activities, objectives, and project budgets.</li><li>Interface with internal and external auditors on system administration and security compliance.</li><li>Coach and develop the HR Technology &amp; Compliance team members on effective policies, procedures, and practices in technology, compliance, and compensation.</li><li>Provide tier 3 support with HR Technology requests and system issues.</li><li>All other duties as assigned (note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice).</li></ul>Requirements: <ul><li>High School Diploma/ GED</li><li>Workday HCM experience, including testing and configuration and file integration knowledge</li><li>Minimum of 5 years of experience in Human Resources or related field including demonstrated solid experience and understanding of system and compliance administration</li><li>Minimum of 1 year of managerial, supervisory, or demonstrated leadership experience influencing senior management and critical stakeholders</li><li>Proficiency in developing and driving technology strategies and programs at senior levels</li><li>Experience with designing and implementing strategic human resource technology programs</li><li>Ability to interact with functional and business leaders including leading cross-functional, cooperative efforts with team members across departments</li><li>Exceptional planning and organizational skills with ability to communicate issues to a wide audience</li><li>Strong skills in the areas of analysis, communication, attention to detail, and critical thinking</li><li>Proficient in Microsoft Office products (Word, Excel and Outlook)</li></ul>Preferred:<ul><li>Bachelor’s degree</li><li>Knowledge of various HR operations</li><li>Experience with government, compliance, and/or audit reporting</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

RBFCU

HR Technology Supervisor

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Retail Pharmacy - MaverickAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: The Pharmacy Technician Supervisor leads a team of pharmacy technicians that assist pharmacists and pharmacy manager. The Pharmacy Technician Supervisor oversees daily pharmacy workflow and pharmacy technician schedules to ensure the needs of the business and customer service standards are maintained and in compliance with state and federal regulations. In addition, the Pharmacy Technician Supervisor leads, supports, develops, and evaluates pharmacy technicians while upholding departmental standards. The Pharmacy Technician Supervisor is responsible for employee engagement and advocating for the pharmacy technician team while supporting the Pharmacy Manager in solving complex problems.<ul><li>Provides day-to-day supervision and coaching to ensure pharmacy technicians’ responsibilities are carried out using standard operating procedures to complete daily assignments accurately and efficiently.</li><li>Ensures all pharmacy functions are properly staffed to meet business and operational needs.</li><li>Create and manage the daily and long-term pharmacy technician schedules and daily workflow schedule.</li><li>Supports non-dispensing tasks and patient services if needed</li><li>Effectively communicates with pharmacy staff and sets clear performance expectations.</li><li>Enforce accountability standards.</li><li>Collaborate with the Pharmacy Manager and HR in sourcing, hiring, onboarding, and orientation of new pharmacy technicians.</li><li>Creates and implements training plans for pharmacy technicians</li><li>Provides coaching and feedback on performance and conduct issues</li><li>Assists Pharmacy Managers in evaluation of staff on performance competencies</li><li>Performs pharmacy technician annual performance reviews</li><li>Oversee and assist with daily tasks performed by Certified Lead Pharmacy Technicians</li><li>Helps coordinate and participates in annual pharmacy physical inventory process</li><li>Complete technician payroll approvals.</li><li>Approve time off requests according to NeighborHealth and pharmacy department policies.</li><li>Oversees technician registration, certification and ensures all technician licenses are renewed appropriately.</li><li>Complete projects as assigned by Pharmacy Managers or Pharmacy Director.</li><li>Monitoring and implementing quality controls in accordance with NeighborHealth regulations.</li><li>Knowledgeable and ability to troubleshoot and assist in workflow if needed</li><li>Provide coverage in daily pharmacy workflow if needed.</li><li>Track, execute, and meet department KPI’s and productivity levels.</li><li>Communicates health center initiatives, expectations and policies</li><li>Displays outstanding customer service skills when interacting with patients, outside providers, referral sources or others.</li><li>Promotes a sense of “teamwork” through demonstration of self-direction and self-motivation. Solves problems independently and knows when to seek consultation. Provides leadership to other support staff on the practice team. Works cooperatively and respectfully with others at all levels of the organization.</li></ul>EDUCATION: <ul><li>High School Diploma or GED.</li><li>Certified Pharmacy Technician (PTCB or ExCPT) required</li><li>State licensure with the Massachusetts Board of Registration in Pharmacy required</li><li>Advanced PTCB certification preferred</li></ul>EXPERIENCE:<ul><li>4-6 years of related experience</li><li>3 years of experience in team leadership or a supervisory role position</li><li>Experience within the Health care industry working with health center or hospital operations</li></ul>SKILLS/ABILITIES:<ul><li>Ability to use data to evaluate outcomes required</li></ul><ul><li>Working knowledge and experience with electronic medical record systems, performance dashboards, database products, and analysis tools</li><li>Proficiency in Microsoft Office Word, Excel and Outlook</li></ul><ul><li>Must have excellent attention to detail to all areas of compliance</li></ul>Hourly rate: $31.50 up to $49.00 based on experience.Schedule: Monday - Friday 8:00am - 5:00pmEEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Pharmacy Technician Supervisor

ResponsibilitiesUnder the direction of the Maintenance Area Lead, this position is responsible for training, coaching, and motivating hourly crafts personnel to provide reliable equipment consistent with customer quality and delivery requirements. Direct reports include a group of hourly personnel assigned to their area and shift. The incumbent communicates continually with the Engineering and EHS Departments, as well as with Control Technicians and Maintenance Leads. Externally, they communicate with vendors and contractors.&nbsp;Responsibilities include but are not limited to:<ul> <li>Coaching, supervising, and training skilled craftspeople, apprentices, and laborers in the repair and maintenance activities associated with their assigned shift and area.&nbsp;</li> <li>Assuming single point accountability for maintenance activities during their respective shift.&nbsp;</li> <li>Performing frontline troubleshooting activities on equipment in area of responsibility.</li> <li>Directing safety awareness programs to manage workforce safety, maintain housekeeping, and assist the Operations Department in area safety analysis.&nbsp;</li> <li>Coordinating PM and other outage activities for equipment in area of responsibility.&nbsp;</li> <li>Planning daily activities for assigned maintenance crews and provide the tools, materials, and technical direction for normal maintenance, preventative maintenance, and capital work in area of responsibility.&nbsp;</li> <li>Performing root cause analysis and “5-why” techniques to eliminate maintenance downtime.&nbsp;</li> <li>Partnering with the Engineering Department on repetitive maintenance problems to continuously improve the reliability of responsible equipment and facilities.&nbsp;</li> <li>Coordinating and managing the development of maintenance work procedures and standard practices to maximize quality work and eliminate waste.&nbsp;</li> <li>Driving continuous improvement activities to eliminate all waste, especially as it relates to maintenance downtime, safety, work practices, and employee involvement.&nbsp;</li> <li>Assisting other Maintenance Supervisors, as needed.&nbsp;</li> <li>Managing applicable labor issues effectively within respective work area.</li> <li>Performing administrative requirements to effectively manage work force.&nbsp;</li> <li>Performing other duties as assigned.&nbsp;</li></ul>QualificationsBasic QualificationsFor this position to be successful, the incumbent should have:<ul> <li>A High School Diploma or GED equivalent from an accredited institution.&nbsp;</li> <li>Minimum 3 years of maintenance supervisory experience within a heavy manufacturing environment or a minimum of 1 year of supervisory experience in the Military.</li> <li>Minimum 1 year of experience in a unionized work environment.&nbsp;</li> <li>This position is subject to the International Traffic in Arms Regulations (ITAR), which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee.&nbsp;</li></ul>Preferred QualificationsFor this position to be successful, preference is given to candidates with:&nbsp;<ul> <li>A technical college degree, journeyman status, or a military equivalent.&nbsp;</li> <li>Experience with Allen Bradley programable logic controllers.&nbsp;</li> <li>Working knowledge of motor control centers and distribution control systems.&nbsp;</li> <li>Strong written and verbal communication skills.&nbsp;</li> <li>Demonstrated ability to work in and lead a multi-dimensional team.&nbsp;</li> <li>Troubleshooting experience on hydraulic and pneumatic systems.&nbsp;</li> <li>A strong electrical and/or hydraulics background. &nbsp;</li></ul>Working ConditionsThis position involves moderate exposure to risk of accident and requires following basic safety precautions. Work is normally performed on the shop floor. While not exposed to hazardous materials, this position requires wearing full PPE to protect from mobile equipment, hot materials, and noise when on the shop floor.&nbsp;This position requires moderate physical activity, such as walking, sitting, and standing for extended periods of time, as well as some lifting. &nbsp;This position also requires a willingness to maintain a flexible work schedule and be available 24/7.About us Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at&nbsp;<a href="https://www.howmet.com/esg-report/" target="_blank">www.howmet.com/esg-report</a>. Follow: <a href="https://www.linkedin.com/company/howmet-aerospace" target="_blank">LinkedIn</a>, <a href="https://twitter.com/howmetaerospace" target="_blank">Twitter</a>, <a href="https://www.instagram.com/howmetaerospace/" target="_blank">Instagram</a>, <a href="https://www.facebook.com/Howmetaerospace/" target="_blank">Facebook</a>, and <a href="https://www.youtube.com/howmetaerospace" target="_blank">YouTube</a>. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email&nbsp;<a href="mailto:TalentAcquisitionCoE_Howmet@howmet.com" target="_blank">TalentAcquisitionCoE_Howmet@howmet.com</a>

Howmet Aerospace

Industrial Maintenance Supervisor - 2nd and 3rd Shift

Company Description By working at Harvard University,&nbsp;you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description Engineering &amp; Utilities (E&amp;U) operates and manages Harvard’s energy supplies, district energy plants, and utility infrastructures on the Cambridge/Allston campuses, as well as a 24/7 facilities-related call, alarm monitoring, and dispatch center, and provides engineering and technical services.&nbsp;This position is responsible for the safe and efficient operation and supervision of the University’s medium and low voltage electric distribution system and the nine associated primary switching stations. This includes maintenance and operations, safety, performance, contracting, and environmental compliance. &nbsp;This position also participates in initiatives to strengthen institutional collaboration and efficiency, and provides support for special projects.Job Responsibilities:<ul><li>Directly responsible for the operations, maintenance, safety, environmental compliance and desired operational performance associated with E&amp;F’s underground medium voltage microgrid (13,800 volt) and electric distribution infrastructure as well as associated low voltage equipment. Total scope includes 9 switching stations interconnected with local utility, over 300 underground electric manholes, and over 270 individually metered delivery locations to campus buildings and vaults.</li><li>Directly supervises utility distribution staff (unionized trade workforce). Provides leadership to and supervision of all assigned staff; responsible for ongoing training, mentoring, hiring, and development planning for staff, in a union environment. &nbsp;Supervises to and ensures compliance with union contracts, University procedures and policies, and regulations.</li><li>Responsible and accountable for the regulatory compliance of the electric distribution system and the Spill Prevention Control and Countermeasure program regarding liquid transformers as well as compliance with any internal policies, procedures, or initiatives/directives. Directly responsible for managing all compliance issues (federal, state, local, other).</li><li>Responsible for participation in emergency management and response (e.g. planning, training, simulation, activation, and actual response), including advanced training and drills as required. &nbsp;Responsible for on-the-job training of staff in safety and environmental practices and procedures necessary for job performance. &nbsp;</li><li>Responsible for managing unscheduled, emergency repairs to or restoration of university owned electric systems, and managing outside contractors to ensure safe and proper coordination of daily operations, maintenance, and construction activities. &nbsp;</li><li>Ensures workforce compliance with all applicable federal, state, and local regulations (e.g. environmental, workplace safety, OSHA, ADA requirements, etc.). &nbsp;</li><li>Partners with others across Campus Services groups, customers, and the University community at large to achieve optimal delivery of E&amp;U services and efficient use of resources. &nbsp;Demonstrates and promotes the mission, vision, and values of the organization; providing stewardship, strategies, and services that create an excellent customer experience. &nbsp;Acts in the University’s best interest at all times. &nbsp;As a Harvard University representative, exhibits appropriate professional conduct at all times such that harmonious business relationships are developed and maintained. &nbsp;</li><li>Oversee and monitor service provider/vendor performance under all operating agreements or contracts and ensure compliance with all contractual provisions of such service/operating agreements or contracts. &nbsp;Notify service providers/vendors immediately upon discovery of any contractual shortcomings and develop and execute corrective action plan.&nbsp;</li><li>Utilizes the Campus Services asset management system as a management tool to monitor and manage maintenance work and operational tasks; and to generate automated reports. Coordinates the development and maintenance of an accurate and detailed inventory of all physical assets, including energy and utility distribution infrastructure and production. Responsible for the proper and effective utilization of this system. &nbsp;&nbsp;</li><li>Perform special assignments/projects as directed. Participates in planning, design and construction processes associated with capital projects and is responsible for integration of completed projects into plant operations.</li><li>Leads and/or provides support for special projects (short and long-range), initiatives, and tasks as assigned.</li></ul>Physical Requirements:<ul><li>Must be physically fit and mentally alert at all times. &nbsp;</li><li>Required to wear personal protective equipment where necessary, including respiratory protection equipment (negative pressure or equivalent) and other equipment up to the level of Self Contained Breathing Apparatus (SCBA). &nbsp;</li><li>Must be able to enter various types of buildings, industrial plants, and/or construction sites and access non-handicap accessible work spaces/areas. &nbsp;&nbsp;</li><li>Must be able to utilize ladders, scaffolds, high-lifts, and enter/work in confined spaces. &nbsp;</li><li>Must be able to frequently walk up and down stairs, ladders, etc. on an on-going basis, in an industrial plant setting, ascending and descending up to 200 feet in total vertical elevation changes at one time. &nbsp;</li><li>Will be required to participate in Hearing Conservation and medical surveillance programs. &nbsp;</li><li>Must be capable of lifting and carrying objects weighing up to 65 pounds.</li></ul>Work Format: This is an on-campus position (not hybrid or remote) based in Cambridge, Massachusetts. &nbsp;Work location is responsive and subject to change based on business needs.Emergency Status Designation: Critical Operations Personnel (required to provide on-site support during emergency situations as determined by management). 
&nbsp; Qualifications Basic Qualifications:<ul><li>Must have at least ten years’ experience in electric operations and maintenance as well as progressive supervisory experience associated with an industrial/campus/utility environment. &nbsp;</li><li>In-depth knowledge of and direct experience in electric distribution facilities (including code requirements, testing standards, regulatory requirements, and environmental compliance) required.&nbsp;</li><li>Must have strong organizational, interpersonal, and management skills. &nbsp;</li><li>Must have experience working in a customer-oriented business, the ability to work well as a team member, and the ability to communicate effectively in both verbally and in writing.</li></ul>Technology Skills Required: Must have computer skills including word-processing, electronic mail, database, and spreadsheet. Required to utilize management information systems and asset/work management systems (Maximo).Driver Designation: Valid State driver’s license required. &nbsp;Driving history must meet University Campus Services standards. Must provide his/her personal vehicle to travel on and off campus. &nbsp;Special Requirements: &nbsp;May be required to work emergency coverage (nights, weekend, etc.) as needed. 
Certificates and Licenses:<ul><li>Valid State driver’s license&nbsp;</li></ul> Additional Information <ul><li>Standard Hours/Schedule:40 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening:Criminal,DMV,DOT Physical,Drug Testing,Education,Employment,Identity,License/Cert. </li><li>Other Information:The health of our workforce is a priority for Harvard University. &nbsp;With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.</li></ul>Work Format DetailsThis position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 059. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Harvard University FAS Human Resources

Electric Distribution Supervisor

Job Title Patient Financial Services Supvs/UKHC Requisition Number RE51748 Working Title Patient Financial Services Supervisor Department Name H4014:Patient Accounts Work Location Lexington, KY Grade Level 09 Salary Range $43,680-71,323/year Type of Position Staff Position Time Status Full-Time Required Education BA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 1 yr Required License/Registration/Certification None Physical Requirements This position requires regularly sitting at a computer workstation for extended periods of time; intermittently performing tasks with repetitive motions (such as typing); occasionally lifting, pushing, and/or pulling objects weighing up to 25 pounds. Shift Monday through Friday; 8:00am – 5:00pm Job Summary The Patient Financial Services Supervisor will be responsible for supervising the daily operations of the Denial Management Team staff by providing workflow management, assessing organizational structure, processes and tools, and work productivity and standards. This position will establish goals and objectives for the staff and promote Patient Financial Services initiatives. The Supervisor will also manage staffing needs by interviewing and selecting best-fit candidates; complete time-keeping functions; lead through appropriate training, coaching, and corrective action; and serve as the next level of escalation for accounts worked by staff. This is a fully remote position. Skills / Knowledge / Abilities The ideal candidate will possess experience with billing; collections; managed care contracts; insurance verification programs; have knowledge of Revenue Cycle process preferred; have the ability to analyze and interpret payer contracts; knowledge of medical, financial, and contractual terminology; knowledge of claim audits preferred; knowledge of ICD, HCPCS, and CPT coding preferred; be customer service oriented; possess in-depth HIPAA knowledge; have the ability to lead and direct others toward goal setting and attainment, taking into account divergent demands while managing scope and timelines; be well organized with a strong emphasis on accuracy and attention to detail; proficient in Microsoft Office, to include Outlook, PowerPoint, Word, and Excel; excellent communication skills (both written and verbal); solid time management, critical thinking, follow-through, and planning and organizational skills are all critical to the success in this position; and a thorough understanding of resource and employee management. A high level of respect for confidentiality is a must. Does this position have supervisory responsibilities? Yes Preferred Education/Experience Bachelor’s degree and at least three years of accounting, health insurance, managed care contracts, and medical claims experience preferred; previous experience working in a healthcare revenue cycle operation highly preferred. Previous Denial Management or Prevention in a healthcare setting preferred. Deadline to Apply 09/30/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Patient Financial Services Supvs/UKHC

Title Supervisor, Safety and Security&nbsp; Description Department: Safety and SecurityReports to: Manager, Safety and SecurityJob Type: Full-time – RegularJob Classification: Hourly (Non-exempt)Workplace Location: Los Angeles – Academy Museum Summary/Objective: The Security Supervisor will be responsible for supervising the shift operations, including conducting daily briefings, performing post checks, and training staff in accordance with the Academy Museum’s processes and procedures. This role ensures consistent application of operational standards and effective supervision of security operations during the assigned shift. The mid-shift schedule for this position is Thursday through Monday, 9:30 AM to 6:30 PM. Essential Functions of the Job: <ul><li>When working Daily Operations, Supervisors will:<ul><li>Supervise staff to include training and coaching via verbal and/or written communications.</li><li>Ensure the delivery of high-quality customer service through regular contact with employees, guests, visitors and clients.</li><li>Review daily schedule and personnel deployment at the beginning of the watch. Document any changes to daily schedule, additional details, special events; assist with scheduling/staffing all vacancies while on duty.</li><li>Provide written reports and/or logs pertaining to daily activities during the shift; ensures all guests and employee concerns are reported.</li><li>Assess job performance, written recommendations, support for promotions, reassignment or adverse actions of staff.</li><li>Implement and adhere to all company policies and procedures.</li><li>Special projects and/or reports as assigned.</li><li>Perform additional functions, duties and specific tasks necessary to achieve assigned business objectives.</li></ul></li><li>When working Special Events or Programs, Supervisors will:<ul><li>Manage and supervise security contractors during special events, load ins/outs and during daily operations.</li><li>Talent/VIP escort assignments during premiers, internal programs, and special events.</li><li>Manage and supervise security screening operation teams during internal Academy Museum events and external large-scale special events.</li></ul></li><li><ul><li>Conduct special assignments as needed, especially during the Academy Museum Gala.</li></ul></li><li>When working in the Security Operations Center (SOC), supervisors will:<ul><li>Monitor security surveillance cameras, access control, and art protection systems.</li><li>Answer phones and operate an IP-based telephone system.</li><li>Operate a radio and use multi-channel communications.</li><li>Complete call logging, data entry and provide detailed documentation (e.g., Officer Dispatch, Incident Reporting).</li><li>Provide after-hours operations support.</li><li>Ensure procedures and protocols are in place to effectively respond to incidents, alarms, notifications, and calls.</li><li>Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring, and radio systems.</li><li>Ensure all systems within the SOC are functioning properly.</li><li>Evaluate information and respond with the appropriate communication and dispatch procedures.</li><li>Maintain discretion when sensitive and confidential information is revealed.</li><li>Retain and retrieve information in the form of policies, bulletins, verbal reports, and training.</li></ul></li></ul> Required Competencies: <ul><li>A high school diploma or equivalent certificate of completion.</li><li>A California BSIS guard card.</li><li>3+ years of experience in security, public safety, or customer service.</li><li>Intermediate working proficiency using Outlook, Word, Excel, and PowerPoint.</li><li>Experience with security systems, access control, visitor management, and mass communication systems with the ability to train.</li><li>Experience working large-scale events and familiar with security screening operations.</li><li>Experience in de-escalating disputes with critical thinking ability for conflict resolution and problem-solving.</li><li>A highly polished and professional demeanor, along with excellent customer service skills.</li><li>Excellent organizational and time-management skills.</li><li>Effective verbal and written communication skills.</li><li>Strong knowledge of security, public safety, and emergency operations.</li><li>Ability to handle high-pressure situations and make sound decisions.</li><li>Ability to work independently while also being a team player.</li><li>Ability to motivate, lead, and coach staff.</li><li>Ability to effectively supervise and mobilize resources.</li><li>Ability to work flexible schedules and perform operational duties in an emergency on short notice.</li><li>A commitment to diversity, equity, accessibility, and inclusion.</li></ul> Physical Demands: <ul><li>Must be able to move and transport up to 25 lbs.</li><li>Must be able to climb stairs. </li><li>Must be able to remain in a stationary position for long periods of time.</li></ul> Preferred Qualifications: <ul><li>CPR/First Aid/AED certified.</li><li>3+ years of experience in the entertainment industry.</li><li>1+ years of supervisory experience.</li><li>Executive protection experience.</li><li>Experience using Airtable.</li></ul> Required Vaccination: Full vaccination against COVID-19 is required, including any booster vaccinations as applicable. Exception:Medical and religious accommodations approved by the Office of People &amp; Culture. Compensation: The expected salary for this role is $24.00 per hour. The actual base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis. Benefits:<ul><li>Comprehensive medical, dental, and vision coverage.</li><li>15 days of PTO, plus company-paid holidays.</li><li>Additional time off including summer hours, winter hours, and a cultural floating holiday.</li><li>Paid sick leave.</li><li>Paid parental leave.</li><li>401k retirement plan with a company match</li><li>Clean Air Commuter Program</li><li>Employee Assistance Program through CompPsych Guidance Resources.</li><li>Wellness benefits through Cigna Healthcare.</li><li>Free access to 16,000+ online courses through LinkedIn Learning</li><li>Free Academy membership screenings</li><li>Free tickets and screenings at the Academy Museum</li><li>Employee discounts through LifeMart and Working Advantage</li></ul> @museumLI&nbsp; Position Requirements &nbsp; Full-Time/Part-Time Full-Time&nbsp; Position Supervisor, Safety and Security&nbsp; Location Los Angeles &nbsp; About the Organization The Academy of Motion Picture Arts and Sciences is a global community of more than 10,000 of the most accomplished artists, filmmakers and executives working in film. In addition to celebrating and recognizing excellence in filmmaking through the Oscars, the Academy supports a wide range of initiatives to promote the art and science of the movies, including public programming, educational outreach and the Academy Museum of Motion Pictures. &nbsp; EOE Statement The Academy is committed to equal opportunity in employment and to creating and valuing diversity in its workforce. Maintaining a diverse workforce is important to the Academy. The Academy enforces a strict policy that prohibits discrimination in hiring, training, compensation, promotion, transfer, or termination, whether on the basis of race, color, national origin, religion, sex, disability, age, veteran status, sexual orientation or genetic information. This includes a workplace that is free of all forms of harassment. Also, to help foster diversity, the Academy uses programs that ensure fairness of opportunity, pay, and growth to all applicants and employees. Every employee of the Academy is required to follow this policy and to preserve the Academy’s commitment to diversity.&nbsp; This position is currently accepting applications. Apply Now

Academy Of Motion Picture Arts and Sciences

Academy Of Motion Pictures

Supervisor, Safety and Security

Description:
$500 Hiring Bonus!! We are committed to supporting at risk children and families by providing them with tools and resources to help prevent children from experiencing child abuse, neglect and abandonment. We are a Christian agency that believes in living our mission: “to provide Christ-centered care and support to children and families in need.” In response to this community-wide challenge, Presbyterian Children’s Homes and Services (PCHAS), provides 14 programs and services in 28 locations in Texas, Missouri and Louisiana. In all of our programs, we seek to provide children with permanent homes and adults with increased self-sufficiency. This is accomplished by the agency’s commitment to “The PCHAS Way” which inspires the agency to be strength-focused, family-centered, and goal driven with every client. Benefits of serving children and families in need through PCHAS include competitive salaries, flex work schedules, paid time off, medical, dental and vision insurance options, voluntary life insurance options, paid holidays, and a very generous retirement plan (after one year of service and working 1,000 hours the agency matches an employee’s contribution). Status: Non-exempt The Case Aide provides transportation, supervision of visits for children and families within the Foster Care Case Management (FCCM) program. The Case Aide reports to the Foster Care Case Manager Supervisor. Works in a typical office setting and from employee’s home, or other community location as established by flexible work agreement, to complete paperwork, documentation, and other indirect service tasks. Meets clients in home, foster home, residential facility, hospital, or other community locations as needed; drives an automobile on a routine basis in all types of areas; must have reliable transportation. Requires sitting, standing, bending and reaching. May require lifting up to 25 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, copiers, calculators, the telephone and other office equipment. Requires normal range of hearing and vision. Must have the ability and energy to visit more than one family per day.

Requirements:
1. Provides supervised visitation for children and their families.2. This position requires travel throughout the state.3. Transports clients to and from visits, foster care placements and other identified appointments.4. Addresses parenting skills during visitation.5. Promotes positive parenting and child development while reducing the risk of child maltreatment. EducationHigh School Diploma, or equivalent, is required for this position. Must hold a valid driver’s license, have and maintain a risk-free driving record. Must be willing to undergo initial and periodic child abuse/neglect, criminal history, sexual offender, and childcare/elder care disqualification list screenings as conducted by the Missouri Department of Health and Senior Services utilizing the Family Care Safety Registry. As requested, must submit fingerprints for review by the Missouri State Highway Patrol and Federal Bureau of Investigation (FBI). Must undergo a pre-employment drug screen and a pre-employment physical with the results showing no evidence of communicable disease. Must be American Red Cross first aid and CPR certified at all times. Christian Commitment:Presbyterian Children’s Homes and Services is a faith-based Christian organization. We provide Christ-centered care and support to children and families in need. We strive to serve like Jesus. We meet our clients where they are and treat them with respect. We focus on our clients’ strengths rather than their problems. And we encourage our clients to focus on their future rather than their past. When we do this well, we help our clients find hope and know the love of God. PI278373835

Assistant Case Manager

<h4>Supervisor, Customer Operations&nbsp;</h4>Location: Washington, D.C.Astound, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.&nbsp;&nbsp;Job Summary:We are seeking a proactive Supervisor, Customer Operations to lead a team and handle the daily workflow for Market Support/Order Entry and Payment Center employees to ensure an exceptional customer experience.&nbsp; This role is responsible for overseeing daily operations, coaching team members, resolving escalated issues, and driving performance to meet business goals.&nbsp;Where you will work:&nbsp;<ul><li>This position will be based in the Washington, D.C. location, with the ability to travel to the nearest office as needed.</li></ul>A Day in the Life of the Supervisor Customer Operations:<ul><li>Supervise, motivate and mentor a team of Market Support/Order Entry and Payment Center employees to ensure efficient and high-quality service delivery. </li></ul><ul><li>Supervise the processing of sales orders, manage customer accounts, bulk accounts, maintain sales databases and generate reports (i.e. daily exception, productivity, etc.). </li></ul><ul><li>Handle escalated customer inquiries and complaints with professionalism and resolution-focused communication.</li></ul><ul><li>Monitor daily activities, email boxes, payment center cameras, call queues, customer interactions to ensure service level standards are met by observing interactions and provide performance coaching, when necessary.</li></ul><ul><li>Maintain a high degree of integrity auditing daily cashflow through Payment Center(s), report errors to appropriate parties and participate in audit process, culminating in coaching and/or discipline process depending upon outcome(s).&nbsp; </li></ul><ul><li>Ensure designated cash-handling areas are secured, batch posting completed, deposit recap uploads, etc.&nbsp; Oversees the external vendor(s) associated with cash-handling and collection (i.e. Brinks, etc.)</li></ul><ul><li>Collaborate with cross-functional teams (e.g., Sales, Care, IT Billing, etc.) to improve processes and customer satisfaction.</li></ul><ul><li>Provide regular coaching, feedback and development opportunities for team members. Monitoring department metrics on a monthly, quarterly basis, culminating in annual performance feedback.</li></ul><ul><li>Complete general administrative tasks including but not limited to: timesheet review, PTO approval, department schedules, ordering office supplies, etc.</li></ul><ul><li>Conduct individual and team trainings/coaching pertaining to policies/procedures, systems, products, projects and rate events.</li></ul><ul><li>Ensure department adherence to company rules, policies and procedures (i.e. PCI).&nbsp; Actively participate in progressive discipline process when not followed.</li></ul><ul><li>Actively support, promote and advance all aspects of Astound’s Inclusion and Belonging work,&nbsp; recognizing it as a business priority, including creating a work environment where all employees feel valued, respected, heard, and empowered.</li></ul><ul><li>Other duties as assigned.</li></ul>Requirements/Qualifications:<ul><li>Education: High school diploma or equivalent</li></ul>Experience:<ul><li>3+ years’ experience in customer service or operations, with at least 1 year in a supervisory role.</li></ul>Knowledge, Skills and Abilities:<ul><li>Excellent verbal/written communication skills</li><li>Strong leadership and team management skills</li><li>Proficient in basic computer skills, organization, multitasking</li><li>Ability to handle emotionally-driven conversations</li><li>Phone etiquette</li><li>Ability to mentor and develop employee skills</li><li>Manage and motivate in both individual and team environment</li><li>Decision-making, problem solving skills, conflict resolution abilities</li></ul>We are Proud to Offer an Astounding Benefits Package Including:<ul><li>Rewards: Competitive compensation plan</li><li>Entertainment: Free internet/video/phone service if you reside in an Astound serviceable area</li><li>Retirement: 401k with employer match and immediate vesting</li><li>Family: Paid parental leave and insurance benefits (Medical/Dental/Vision/Life/Disability)</li><li>Professional Development: Paid training &amp; tuition reimbursement program</li><li>Leisure and Fun: Employee discount program</li><li>Live YOUR Life: Generous paid time off plans</li><li>Impact: Established, yet growing, organization where you can make a real impact!</li></ul>*Benefits listed above are for regular full-time position&nbsp;&nbsp;Is this the career opportunity you’ve been searching for?&nbsp; If yes, then apply now!&nbsp;The base salary range in Washington, D.C. for this position is $70,000 - $80,000 (annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Washington, D.C. and may not be applicable to other locations. Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have fun&nbsp;&nbsp;Diverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;&nbsp;&nbsp;FCO (For San Francisco Candidates Only):&nbsp;Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.&nbsp;CCPA Employee Privacy Policy (For California Candidates Only):&nbsp;<a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a> &nbsp;&nbsp;

Astound Broadband

Astound

Supervisor, Customer Operations

Brand: Rip City Management Category: Event Operations Department: Facility Security Job Type: Part-Time Event Date Posted: Jul 25, 2025DescriptionBecome a part of the team behind the team. &nbsp;As employees of the Portland Trail Blazers at the Rose Quarter,&nbsp;we do more than basketball. We bring people together to create extraordinary moments and lasting memories through the power of sports and entertainment.&nbsp;We are pioneers and innovators. We look for people who push boundaries, who dream, who&nbsp;are committed to&nbsp;inclusivity – who&nbsp;want to&nbsp;contribute to&nbsp;Rip City! &nbsp;As our Part-Time Event Security Supervisor, you will play a key leadership role in ensuring the safety and professionalism of back-of-house (BOH) operations during events. We are seeking reliable, experienced security personnel with strong leadership, communication, and conflict resolution skills to leadbyexample and support our team.DAY-TO-DAY:<ul><li>Supervise and support a team of security agents in back-of-house areas, promoting awareness, professionalism, and teamwork.</li><li>Conduct pre- and post-event walkthroughs, team briefings, and incident debriefings.</li><li>Serve as a point of contact for clients, vendors, and departments to coordinate secure and efficient BOH operations.</li><li>Maintain high standards of safety, courtesy, and operational readiness among team members.</li><li>Positively influence and guide the team with integrity and inclusion.</li><li>Coordinate breaks and lunches to ensure appropriate staffing and compliance with labor expectations.</li><li>Oversee incident response and documentation, including ensuring reports and statements are completed accurately.</li><li>Respond promptly to disturbances, accidents, and emergencies with calm professionalism.</li><li>Monitor event spaces for safety hazards and unauthorized access.</li><li>Lead evacuation procedures as needed, following emergency protocols.</li><li>Address and resolve client or guest concerns with empathy and professionalism.</li><li>Communicate consistently with Security Management and Leadership on relevant updates and escalations.</li><li>Uphold the highest standards of discretion in sensitive environments.</li></ul>WE’D LIKE TO HEAR FROM YOU IF YOU:<ul><li>Are available to work flexible hours, including evenings, weekends, and occasionally holidays, for events.</li><li>Possess or have the ability to obtain an Event and Entertainment Private Security Certification.</li><li>Have previous experience supervising event security teams or working in a security leadership role.</li><li>Demonstrate excellent communication, conflict resolution, and decision-making skills.</li><li>Lead with confidence, professionalism, and discretion.</li><li>Are dependable and able to stay calm and composed in high-pressure situations.</li><li>Have strong attention to detail and are organized in managing incident documentation.</li><li>Are committed to professionalism, confidentiality, and integrity.</li></ul>Offers of employment are conditional upon the successful results of an individual background check. We consider qualified applicants with criminal histories and review results on an individual basis.The Portland Trail Blazers at the Rose Quarter embraces diversity and inclusion. We celebrate individual expression and uniqueness on our campus. We do not tolerate harassment or discrimination. We are committed to hiring individuals that reflect the community we serve without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, genetic information, or other legally protected characteristics. We are an equal opportunity employer.&nbsp;&nbsp; We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.&nbsp;&nbsp; PERKS:&nbsp;We invest in our employees inside and outside of work. The perks we offer for our part-time teammates include: -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Pay Rate: $25.00 per hour -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexible Work-schedule -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Wellness Perks Including Employee Assistance Program (EAP) -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Free Parking in Aegean + Discounted Mass Transit Passes (50% off)&nbsp;-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discounted tickets for select concerts and shows-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ongoing Learning &amp; Development

Portland Trail Blazers

Event Security Supervisor - Part Time

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.JOB SUMMARY: The Patient Services Rep 2 – Registration is responsible for tasks relating to the completion of patient registration for hospital and/or physician services. The Patient Services Rep 2 – Registration will be required to have flexibility to learning and comprehending complex hospital systems in order to communicate directly with patients, healthcare providers, physician offices and ensuring the information collection is complete and accurate. The Patient Services Rep 2 – Registration will be responsible that their patient, payer and provider interactions are carried out according to company, client and federal guidelines.The Patient Services Rep 2 – Registration will be required to work schedules that accommodate a 7/24 work schedule and be able to independently make compliant decisions on how to apply HIPAA and FCC regulations.ESSENTIAL JOB FUNCTIONS:Access Registration Tasks&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Exceed productivity standards as outlined by business line</li><li>Complete patient registration (post clinical triage of patient) by obtain and verify health plan coverage</li><li>Accurately document patient demographics and health plan information</li><li>Support access registration, insurance verification and authorization functions</li><li>Contact physician offices and/or payers for follow-up on eligibility and authorizations and</li><li>Maintain quality scoring and accuracy on all accounts worked</li><li>Ability to work independently and make responsible decisions</li><li>Completes timely follow-up on assigned accounts to ensure no cash loss</li><li>Demonstrates the ability to prioritize work with minimal oversight to meet outlined goals</li><li>Acts as a knowledge resource for team members</li><li>High level understanding of client host system functions</li><li>Clearly documents actions taken and next steps for account resolution in patient accounting system</li></ul>Ensure all accounts are worked within client standards and Federal Regulations.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Work within federal, state regulations, department/division &amp; all Compliance Policies&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Maintain clear, concise, and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications&nbsp;&nbsp;</li></ul>Maintain continuing education, training in industry career development&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Maintain current knowledge of and comply with all federal and state rules and regulations governing phone calls and collections including HIPAA, FDCPA, Privacy Act, FCRA, etc.</li><li>Attend training sessions as directed by management and disseminate to colleagues</li><li>Integrate information obtained through training sessions and policy changes immediately into daily routine</li></ul>EDUCATION: High SchoolEXPERIENCE: <ul><li>Minimum of 1 year of Access Registration or front office physician healthcare experience</li><li>Minimum of 3 year in hospital or physician operation</li><li>Minimum of 1 year of basic computer skills to include MS Office apps: Outlook, Word, Excel</li></ul>OTHER HELPFUL EDUCATION OR EXPERIENCE-State other desired, but not required, education or experience.<ul><li>Epic hospital system experience</li><li>Demonstrate knowledge of communication regulations relating to HIPAA and TCPA and other FCC requirements</li><li>Experience with Insurance payers (Medicare, Medicaid, Commercial, Workers Compensation) preferred</li><li>Remote working experience</li></ul>KNOWLEDGE, SKILLS and ABILITIES - Describe specific minimum knowledge, skills, and abilities required for this position.&nbsp; Also, list any special courses, certifications, or physical requirements that are necessary.&nbsp; This is especially critical for screening candidates.<ul><li>Exceptional customer service skills.</li><li>Excellent verbal and written communication skills.</li><li>Dedication to treating both internal and external constituents as clients and customers, maintaining a flexible customer service approach and orientation that emphasizes service satisfaction and quality.</li><li>Proficient use of hospital registration and/or billing systems, and Microsoft Word and Excel software applications.</li><li>Ability to follow regulations outlined by state, federal, and third-party coverage procedures.&nbsp;</li><li>Ability to model the basic values of the mission, vision and values of Xtend Healthcare and the client.</li><li>Ability to manage multiple tasks simultaneously and adjust to issues as needed in a dynamic work environment.</li><li>Ability to prioritize and effectively anticipate and respond to issues as they arise.</li><li>Ability to post transactions in multiple systems.</li><li>Good analytical and problem-solving skills.</li><li>Ability to work independently.</li></ul>PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

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