field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

<h4>Overview</h4>LMI is seeking a Senior Service Designer to support an exciting military health client engagement. This position will join a team of innovators, designers, and technologists to support the design, start-up, and management of an innovation cell for the military health client– an internal process, technology, and workforce accelerator program, where mission-enabling ideas are prototype, tested, and scaled. This cell will develop innovative processes and technology that directly impact both the quality care that servicemembers receive and the readiness of our national defense organizations. The LMI team will conduct an initial assessment to enable the organization stand-up, and will then provide management and acceleration support to enable innovation cell day-to-day operations. As a Senior Service Designer, the selected candidate will drive user-centered solutions from conception through implementation, ensuring the alignment of services with user and organizational goals. LMI is a consultancy dedicated to powering a future-ready, high-performing government, drawing from expertise in digital and analytic solutions, logistics, and management advisory services. We deliver integrated capabilities that incorporate emerging technologies and are tailored to customers’ unique mission needs, backed by objective research and data analysis. Founded in 1961 to help the Department of Defense resolve complex logistics management challenges, LMI continues to enable growth and transformation, enhance operational readiness and resiliency, and ensure mission success for federal civilian and defense agencies. LMI has been named a 2024 #TopWorkplace in the BuiltIn Workplaces! We are honored to be recognized as a company that values a people-centered culture, and we are grateful to our employees for making this possible!<h4>Responsibilities</h4><ul><li>Lead human-centered design projects to improve military health services.</li><li>Conduct comprehensive service research, including stakeholder interviews and data analysis. Develop high-fidelity service blueprints and implementation plans.</li><li>Mentor junior designers and foster team growth. Collaborate with leadership to align design solutions with strategic priorities.</li><li>Facilitate workshops to ideate and co-create innovative solutions.</li><li>Oversee the design and delivery of prototypes and pilots. Provide expertise in Total Experience (TX) strategies to ensure integrated solutions.</li></ul><h4>Qualifications</h4>Minimum Requirements<ul><li>12+ years of service design experience, including leading projects.</li><li>Bachelor’s degree in design or a related discipline; advanced degree preferred.</li><li>Expertise in user research, prototyping, and service blueprinting.</li><li>Strong leadership and facilitation skills.</li><li>Knowledge of healthcare systems and technologies.</li></ul>Preferred Requirements<ul><li>Certification in service design or related fields.</li><li>Experience with government healthcare innovation programs.</li><li>Advanced knowledge of Total Experience (TX) strategies.</li></ul>Target Salary: $170,000 - 200,000. Disclaimer: The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.<h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

LMI Consulting, LLC

Senior Service Designer

<h4>Overview</h4>LMI is seeking a Senior Service Designer to support an exciting military health client engagement. This position will join a team of innovators, designers, and technologists to support the design, start-up, and management of an innovation cell for the military health client– an internal process, technology, and workforce accelerator program, where mission-enabling ideas are prototype, tested, and scaled. This cell will develop innovative processes and technology that directly impact both the quality care that servicemembers receive and the readiness of our national defense organizations. The LMI team will conduct an initial assessment to enable the organization stand-up, and will then provide management and acceleration support to enable innovation cell day-to-day operations. As a Senior Service Designer, the selected candidate will drive user-centered solutions from conception through implementation, ensuring the alignment of services with user and organizational goals. LMI is a consultancy dedicated to powering a future-ready, high-performing government, drawing from expertise in digital and analytic solutions, logistics, and management advisory services. We deliver integrated capabilities that incorporate emerging technologies and are tailored to customers’ unique mission needs, backed by objective research and data analysis. Founded in 1961 to help the Department of Defense resolve complex logistics management challenges, LMI continues to enable growth and transformation, enhance operational readiness and resiliency, and ensure mission success for federal civilian and defense agencies. LMI has been named a 2024 #TopWorkplace in the BuiltIn Workplaces! We are honored to be recognized as a company that values a people-centered culture, and we are grateful to our employees for making this possible!<h4>Responsibilities</h4><ul><li>Lead human-centered design projects to improve military health services.</li><li>Conduct comprehensive service research, including stakeholder interviews and data analysis. Develop high-fidelity service blueprints and implementation plans.</li><li>Mentor junior designers and foster team growth. Collaborate with leadership to align design solutions with strategic priorities.</li><li>Facilitate workshops to ideate and co-create innovative solutions.</li><li>Oversee the design and delivery of prototypes and pilots. Provide expertise in Total Experience (TX) strategies to ensure integrated solutions.</li></ul><h4>Qualifications</h4>Minimum Requirements<ul><li>12+ years of service design experience, including leading projects.</li><li>Bachelor’s degree in design or a related discipline; advanced degree preferred.</li><li>Expertise in user research, prototyping, and service blueprinting.</li><li>Strong leadership and facilitation skills.</li><li>Knowledge of healthcare systems and technologies.</li></ul>Preferred Requirements<ul><li>Certification in service design or related fields.</li><li>Experience with government healthcare innovation programs.</li><li>Advanced knowledge of Total Experience (TX) strategies.</li></ul>Target Salary: $170,000 - 190,000. Disclaimer: The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.<h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

<h4>Overview</h4>As Senior Service Researcher you will be responsible for guiding government clients through design thinking processes incorporating human-centered and design thinking methods to solve end-to-end service and customer and employee experience challenges. You will plan, organize, and facilitate sessions that uncover pain points, identify opportunities to define vision and strategy, and develop creative ways to solve complex problems. You will serve as the voice of the end user, making sure their needs are considered and met within any proposed solution. Through qualitative and quantitative research, you will collect in-depth insights about the end-user. This information will help inform the design process and build user-friendly products based on feedback, not just assumptions. You will co-create solutions with clients to improve the success of technology implementations and work with multifunctional teams to translate business requirements into achievable technical components.&nbsp;At LMI, we’re reimagining the path from insight to outcome at the new speed of possible. Combining a legacy of over 60 years of federal expertise with our innovation ecosystem, we minimize time to value and accelerate mission success. We energize the brightest minds with emerging technologies to inspire creative solutioning and push the boundaries of capability. LMI advances the pace of progress, enabling our customers to thrive while adapting to evolving mission needs.<h4>Responsibilities</h4>Develop research plans, interview guides, and lead teams in interviews with research participants. Collect participant insights through direct observation and testing. Conduct interviews or surveys of users or customers to collect info on topics such as requirements, needs and or interfaces. Inform, write, and review project proposals, test plans, and processes. This person will balance user and business needs, and positively shape strategy. They will conduct, and synthesize research with minimal supervision, and apply their deep knowledge of research methods, theories and approaches to proactively tackle undefined, complex challenges and consistently bring a big picture, strategic mindset to their work. They are excellent communicators and storytellers who make compelling artifacts and presentations that are framed appropriately for the audience and goals. They plan and facilitate collaboration between cross-functional team members and stakeholders and synthesize inputs into a research direction.&nbsp;&nbsp;<h4>Qualifications</h4>Required Education, Experience, &amp; Skills:&nbsp;<ul><li>Minimum 10 years of experience in human-centered design and/or closely related areas (Design Thinking, Design Strategies, Service Design, Design-Led Research).&nbsp;&nbsp;</li><li>Master's Degree, preferably in design, human-centered design, or related field.&nbsp;</li><li>Proven record of planning and conducting research programs, developing insights, envisioning desirable human futures, and translating concepts into action.&nbsp;</li><li>Thorough knowledge and demonstrated experience applying design thinking/HCD principles and tools to solve client challenges.&nbsp;</li><li>Developed research plans, developed interview guides, and led teams in interviews with research participants.&nbsp;</li><li>Collected participant insights through direct observation and prototype testing.&nbsp;</li><li>Written, reviewed, and commented on HCD project proposals, test plans, and research protocols.&nbsp;</li><li>Conducted interviews or surveys of users or customers to collect information on topics such as requirements, needs, and/or interfaces.&nbsp;</li></ul>Preferred Education, Experience, &amp; Skills&nbsp;<ul><li>Graduate degree in a design field, organization development, design innovation, human psychology or related field.&nbsp;</li><li>Exceptional oral and written communication and presentation skills, with proficiency in multiple methods of visual communication.&nbsp;</li><li>Experience in group facilitation, including with groups of senior organizational leaders.&nbsp;</li><li>Ability to work in a fast-paced and dynamic environment.&nbsp;</li><li>A deep, natural curiosity and strong interpersonal, verbal, and written communication skills.&nbsp;</li><li>Ability to be nimble through constant change and unexpected challenges.&nbsp;</li><li>Self-starter and results-oriented, able to work under minimal mentorship.&nbsp;</li><li>Application and technology delivery experience.&nbsp;</li><li>Experience may substituted for education in limited situations.&nbsp;</li></ul>Target Salary: $104040 - $183600. Disclaimer: The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.<h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

Service Design Consultant

11-Jun-2025<h4>Associate Director, IT Media Services Solutions Architect</h4>Harvard Kennedy School 68373BRPosition DescriptionThe Associate Director, IT – Media Services Solutions Architect, is a key leadership role within the Harvard Kennedy School’s (HKS) Information Technology organization. Reporting directly to the Chief Information Officer, this position is responsible for the strategic development and implementation oversight of AV and media technology solutions that support HKS’s mission in teaching, learning, research, and public engagement. As a senior member of the HKS IT Leadership Team, the Associate Director serves as the architect of a modern, future-ready Media Services ecosystem. The role requires deep collaboration across academic, administrative, and technical units, as well as with Harvard University affiliates and external vendors, to ensure HKS’s AV infrastructure meets current needs and anticipates future demands. Strategic Leadership &amp; Planning<ul><li>Design and maintain a multi-year Media Services strategic roadmap aligned with HKS priorities and budget cycles. Develop a long-term (10-year) AV refresh plan to guide institutional financial planning.</li><li>Maintain a current inventory of AV-enabled spaces and conduct technology assessments to identify opportunities for standardization and optimization.</li><li>Collaborate with HKSIT Media Services and academic leadership to ensure AV solutions support evolving pedagogical, hybrid, and research needs.</li><li>Provide insight and analysis to senior leadership on industry trends, innovation opportunities, and emerging technologies.</li></ul>Stakeholder Engagement &amp; Business Alignment<ul><li>Serve as the primary liaison between HKS Media Services, IT teams, Harvard University affiliates, and technology vendors.</li><li>Function as Business Relationship Manager, gathering requirements, facilitating stakeholder alignment, and translating user needs into technical solutions.</li><li>Lead business case development, ROI assessments, and strategic proposals for AV investments.</li><li>Support decision-making and change management processes in partnership with HKS executive and governance bodies.</li></ul> Project Management &amp; Implementation<ul><li>Lead the end-to-end planning and execution of AV and Media Services projects, including budget, timeline, resources, and risk management.</li><li>Oversee procurement processes, including vendor selection, contract negotiation, and SOW development in partnership with Harvard Strategic Procurement.</li><li>Manage AV commissioning processes and ensure solutions meet design intent, quality benchmarks, and HKS standards.</li><li>Supervise project teams and ensure cross-functional coordination with campus partners, including Campus Planning &amp; Operations and Executive Education.</li><li>Monitor project performance and provide stakeholders with consistent and transparent updates.</li></ul>Operations, Training &amp; Support<ul><li>Ensure operational excellence by evaluating existing implementations and recommending scalable improvements.</li><li>Develop user training programs, onboarding materials, and self-service documentation to promote adoption and confidence.</li><li>Analyze AV performance metrics and propose data-driven enhancements to service delivery.</li><li>Provide post-implementation oversight to ensure the establishment of sustainable support structures and ongoing improvement.</li></ul>Partnerships &amp; Innovation<ul><li>Collaborate with other Harvard schools to benchmark solutions and pursue opportunities for shared services.</li><li>Stay current with developments in AV, instructional technologies, and digital engagement practices.</li><li>Represent HKS in university-wide technology forums and working groups to align with broader institutional strategies.</li></ul>&nbsp;Basic Qualifications<ul><li>Minimum of seven years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and Skills<ul><li>Minimum of 7 years of professional experience in AV/IT technology architecture, systems design, or equivalent.</li><li>Demonstrated success leading complex, multi-stakeholder AV projects in dynamic environments.</li><li>Strong knowledge of enterprise AV systems and classroom technologies in higher education.</li><li>Advanced proficiency in Microsoft Office (especially Excel), Smartsheet, and ServiceNow or similar platforms.</li><li>Expertise in Agile and Waterfall project management methodologies.</li><li>Strong communication, team leadership, and client service skills.</li><li>Ability to synthesize technical complexity into strategic insights for non-technical audiences.</li><li>Preferred:</li><li>Industry certifications including CTS, CTS-D, PMP, ITIL v4, and Scrum.</li><li>Experience working in higher education or similarly complex organizational settings.</li><li>Familiarity with hybrid learning environments and digital pedagogy.</li><li>Experience working with Generative Artificial Intelligence. </li><li>Experience with the delivery of Media Services</li></ul>Certificates and Licenses<ul><li>Completion of Harvard IT Academy Project Management Foundations course (or external equivalent) preferred</li><li>PMP or other relevant certification and experience preferred, e.g., Scrum Master</li></ul>Working Conditions<ul><li>Work is performed in an office setting</li></ul>Additional InformationLearn more about our work culture and see yourself at Harvard Kennedy School. We regret that the Harvard Kennedy School does not provide visa sponsorship. &nbsp; This is a hybrid position based on our campus in Cambridge, MA. As a campus-based institution, we place a high value on the in-person experience, cross-team collaboration, and strong community building in order to create a vibrant campus for our students, faculty, staff, and research fellows. The position is required to work in-person on campus a minimum of three days per week during the academic year. Specific days and schedule will be determined between you and your manager. The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. &nbsp; Salary Range: $102,300 - $179,100 Note: Starting salaries typically fall in the lower half of the salary range; however, they are ultimately determined by the scope of the position, the candidate's relevant experience, and internal equityWork Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">https://hr.harvard.edu/benefits-wellbeing</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionInformation Technology Department Office LocationUSA - MA - Cambridge Job CodeI0059P IT Project Manager V Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade059DepartmentInformation TechnologyUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningEducation, IdentityCommitment to Equity, Inclusion, and BelongingHarvard Kennedy School’s Mission and Commitment to Diversity, Equity, and Anti-Racism &nbsp; At Harvard Kennedy School, fostering a diverse and inclusive community where everyone feels they belong is a matter of basic fairness consistent with our core values as an institution. It is also essential to our mission of improving public policy and leadership—because recruiting the best people and creating an environment where they can thrive make us better at what we do, because we learn more from people with different perspectives, and because we work in diverse groups and serve diverse societies. Learn more about Harvard Kennedy School’s commitment to Diversity Equity, and Anti-Racism.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-ES2

Harvard University FAS Human Resources

Associate Director, IT Media Services Solutions Architect

Insperity&nbsp;provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity, and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor’s “Best Places to Work in the U.S. 2024” list, and U.S. News &amp; World Report’s “Best Companies to Work for 2024” list. In addition, we have been recognized for having one of the country’s Top 50 Midsize Early Talent Programs by RippleMatch’s 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at Insperity.com.Human Resource InternHybrid work scheduleWe are currently seeking a Human Resource Intern to join our intern cohort. &nbsp;This professional internship is designed to provide on-the-job training and experience. Engages in various work assignments, projects, and activities of varying complexity, structured to enable the intern to gain the necessary knowledge, skills and abilities needed to perform at a professional level as an HR Representative. Receives training and mentorship in planning and carrying out activities and assignments in the delivery of compliance-based HR services. Work projects involve assignments that are relevant to Insperity’s current business needs and opportunities.RESPONSIBILITIES:<ul><li>Learns through completion of work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate.</li><li>Work assignments may include support with projects such as handbooks, policy development, implementing time off tracking, and other foundational HR compliance items for new and existing clients to enhance productivity and reduce liability.</li><li>Interacts directly with colleagues, clientele, and/or other internal or external constituencies in the planning of assignments and the resolution of day-to-day operational problems.</li><li>Receives guidance, training, and mentoring from professional personnel in planning and carrying out activities and assignments.</li><li>Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Contributes to the completion of projects and department objectives as specified by the manager.</li><li>As appropriate to the position and as specified by unit management, conducts original research and prepares reports based on findings, to include recommendations or alternative proposals for action.</li><li>May undertake related studies or enrichment programs as appropriate to the specific objectives of the operating unit.</li><li>Provides ongoing feedback on improvements and upgrades to the program</li></ul>EDUCATION / EXPERIENCE REQUIREMENTS:<ul><li>High School Diploma or equivalent is required. &nbsp;Actively pursuing or has obtained a Bachelor’s Degree is required. &nbsp;A Bachelor’s Degree in Business Administration or a related field is preferred.</li><li>GPA of 3.0 or higher preferred.</li></ul>KNOWLEDGE / SKILLS:<ul><li>Ability to prioritize tasks and handle numerous assignments simultaneously;</li><li>Effective written and verbal communications skills.</li><li>Effective problem solving/decision making skills.</li><li>Basic presentation skills.</li><li>Proficient use of Microsoft Office programs, experience using customer relationship management software, and demonstrated ability to learn other application programs as needed.</li></ul>At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Insperity

Field Service Operation Human Resource Intern

Insperity&nbsp;provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity, and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor’s “Best Places to Work in the U.S. 2024” list, and U.S. News &amp; World Report’s “Best Companies to Work for 2024” list. In addition, we have been recognized for having one of the country’s Top 50 Midsize Early Talent Programs by RippleMatch’s 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at Insperity.com.Human Resource InternHybrid work scheduleWe are currently seeking a Human Resource Intern to join our intern cohort. &nbsp;This professional internship is designed to provide on-the-job training and experience. Engages in various work assignments, projects, and activities of varying complexity, structured to enable the intern to gain the necessary knowledge, skills and abilities needed to perform at a professional level as an HR Representative. Receives training and mentorship in planning and carrying out activities and assignments in the delivery of compliance-based HR services. Work projects involve assignments that are relevant to Insperity’s current business needs and opportunities.RESPONSIBILITIES:<ul><li>Learns through completion of work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate.</li><li>Work assignments may include support with projects such as handbooks, policy development, implementing time off tracking, and other foundational HR compliance items for new and existing clients to enhance productivity and reduce liability.</li><li>Interacts directly with colleagues, clientele, and/or other internal or external constituencies in the planning of assignments and the resolution of day-to-day operational problems.</li><li>Receives guidance, training, and mentoring from professional personnel in planning and carrying out activities and assignments.</li><li>Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Contributes to the completion of projects and department objectives as specified by the manager.</li><li>As appropriate to the position and as specified by unit management, conducts original research and prepares reports based on findings, to include recommendations or alternative proposals for action.</li><li>May undertake related studies or enrichment programs as appropriate to the specific objectives of the operating unit.</li><li>Provides ongoing feedback on improvements and upgrades to the program</li></ul>EDUCATION / EXPERIENCE REQUIREMENTS:<ul><li>High School Diploma or equivalent is required. &nbsp;Actively pursuing or has obtained a Bachelor’s Degree is required. &nbsp;A Bachelor’s Degree in Business Administration or a related field is preferred.</li><li>GPA of 3.0 or higher preferred.</li></ul>KNOWLEDGE / SKILLS:<ul><li>Ability to prioritize tasks and handle numerous assignments simultaneously;</li><li>Effective written and verbal communications skills.</li><li>Effective problem solving/decision making skills.</li><li>Basic presentation skills.</li><li>Proficient use of Microsoft Office programs, experience using customer relationship management software, and demonstrated ability to learn other application programs as needed.</li></ul>At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.As required by the state of California, Insperity provides a reasonable range of minimum compensation for roles that may be hired in California. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of California only, the pay for this role is $22.00/hour.

<h3>Job Description:</h3>With your extraordinary knowledge and incomparable integrity, we know that clients invest their trust in you. Join a team that also invests in you with key product and service offerings, sophisticated technology and a premier investment platform. Here, you will build long-term, dedicated relationships with customers by bringing them peace of mind as you guide them through wealth management and retirement planning strategiesThe Expertise We’re Looking For<ul><li>FINRA Series 7 &amp; 63 required prior to hire</li><li>Series 65 and/or 66 and state registrations required within 3 months of hire</li><li>Experience with High Net Worth clients</li><li>A CFP is preferred if you don’t already have your CFP, our Tuition Reimbursement program can help you with classes to obtain it</li></ul>The Purpose of Your RoleWe fully support you with an open architecture product platform and top resources in the financial industry, while you nurture relationships with an existing client base. Your keen focus, motivational skills and leadership qualities are prime attributes as you provide the appropriate investment solutions to existing clients and help expand the acquisition of new customers.The Skills You Bring<ul><li>You demonstrate a deep understanding of financial markets, and can effectively simplify complex financial concepts while building rapport and credibility with highly valued clientele</li><li>Remarkable knowledge of investment products</li><li>Ability to thoughtfully introduce your clients to different investment strategies and bring together additional client assets while engaging in positive, client-centered discussions</li><li>Collaborating with multiple business partners allows you to craft an unsurpassed customer experience and meet the client’s broad range of investment needs</li></ul>The Value You Deliver<ul><li>No longer spending time on cold calls and sourcing new clients, you are able to make an impact in the lives of your clients through deepening relationships and complex financial planning</li><li>Your integrity, insights, interpersonal skills and meticulous planning allows you to mentor and support your customers as they look to reach their retirement goals</li><li>Educating customers on the technology and channels available to them to better monitor, maintain, and handle their investments</li></ul><h3>Our Investments in You</h3>We believe it is important to approach life holistically. Fidelity’s greatest advantage is our people so our <a href="https://go.fidelity.com/ggbzd" target="_blank">benefit programs(opens in a new tab)</a> are designed to help you and your loved ones strike the right balance. Sound too good to be true? See for yourself and learn more about our benefits offerings:<ul><li>We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements</li><li>Click to hear from a few of our associates about the outstanding benefits Fidelity offers: <a href="https://youtu.be/g4cxE1KfmJ4" target="_blank">Benefits at Fidelity Investments(opens in a new tab)</a></li><li>Click here for a story about how we are helping our <a href="http://www.star-telegram.com/news/business/biz-columns-blogs/teresa-mcusic/article69488977.html" target="_blank">employee’s payback their student loan debt(opens in a new tab)</a></li></ul><h3>How Your Work Impacts the Organization</h3>Working in our Investor Center, you will engage face-to-face with your customers, offering mentorship and personalized planning, while helping extend the reach of the firm's brand. Backed by Fidelity’s open architecture, you’re able to provide comprehensive investment guidance and sustain long-lasting relationships. We will provide you the support of a well-rounded team of professionals, unlimited access to some of the best resources and tools in the industry, and a top compensation package with excellent benefits. While you form relationships here, you will also be building your career!<h3>Certifications:</h3>Certified Financial Planner ® / CFP-® - Issuing Authority, Series 07 - FINRA, Series 63 - FINRA, Series 65 - FINRA, Series 66 - FINRA<h3>Category:</h3>SalesMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Financial Consultant - New Haven, CT

<h3>Job Description:</h3>The RoleWe have an exciting Divisional Sales Manager Opportunity based in the Mid Atlantic, working with Regional Directors/Wholesalers who are responsible for driving the distribution of Fidelity products, tools, and resources through Financial Advisors and Registered Investment Advisors. We seek someone with a passion for the business, who is energized by helping others succeed and is focused on the growth of client relationships, the growth of individual contributors and the diversity of our business and salesforce. This role provides the opportunity to work within an organization that is focused on teamwork, growth and development of its employees, cross business relationships and driving high client satisfaction.The Expertise and the Skills You Bring<ul><li>Bachelor’s Degree Required</li><li>Series 7, 63, 24, 51 Required</li><li>Minimum of 10-15 years sales experience required</li><li>5 years of sales management experience in the Financial Services industry preferred</li><li>Your ability to manage salespeople with varying degrees of experience and tenure</li><li>Your passion to coach and provide consistent, constructive feedback</li><li>A desire to lead, motivate and collaborate for the benefit of the team</li><li>The ability to lead with humility, clarity, and courage</li><li>Your knowledge of the industry, the competitive landscape, and our key firms</li><li>Your ability to think strategically about the broader business</li><li>An understanding of the need to follow compliance and regulatory guidelines</li><li>Your skill in managing resources available to your team</li><li>Your proven skills in developing and maintaining a positive sales culture and inclusive environment</li><li>Your strength in problem solving and issue resolution</li><li>Your COI relationships in the region</li><li>Developing and maintaining a highly motivated, highly productive sales team which will lead to stronger client relationships and increased sales</li><li>Collaborating with internal partners and specialists to maximize the ROI with your sales team and our clients.</li><li>The effective management of a sales team leading to diversification of business, growth of client relationships, and high client satisfaction</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe TeamAs a Divisional Sales Manager your primary responsibility will be the day to day management of your team of Regional Directors/Wholesalers who are providing valuable market insights, portfolio construction guidance and investment product and platform solutions to Financial Advisors in the broker dealer community and RIAs. This role includes the coaching and development of your team in order to ensure that the team has the required sales skills, communication skills, presentation skills and attitude to succeed. You will be responsible for the articulation and execution of strategy, for having a deep understanding of client firms and opportunities, and for maximizing your team’s effectiveness around these strategies and opportunities. <h3>Certifications:</h3>Series 07 - FINRA, Series 24 - FINRA, Series 51 - FINRA, Series 63 - FINRA<h3>Category:</h3>SalesMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

SVP, Division Manager(Mid Atlantic Region)

<h3>Job Description:</h3>The Role As a Senior Manager leading our Regional Investment Consultants (RICs) on the Intermediary Investments Sales Desk you have the responsibility for leading a team of experienced phone sales professionals. Under your leadership, your RICs will lead a sales territory in partnership with an external wholesaler. The RICs will have primary responsibility for the sales desk client segment and secondary responsibility for the external wholesaler field segment clients. They are a commissioned based investment product sales team accountable for sales goal achievement. Your team will have responsibility for driving sales results across our mutual fund, ETF, model, SMA and ALTs product lines. Your team’s command of sales process, driving a sales pipeline, and portfolio construction will be critical to success as they cover a sophisticated intermediary client base. The ability of your team to connect capital market dynamics into product opportunities is critical to successfully serving our clients and generating revenue to the firm. You will develop polished sales professionals, who achieve results through high activity metrics. You will lead a competitive and high energy sales environment, with accountability. Our RICs eventually become a primary source of talent, feeding our hybrid sales, external sales, and relationship management roles. The Skills And Expertise you bring<ul><li>BA/BS degree required</li><li>3 years of experience in a financial services client facing role</li><li>Series 7 and 63 required</li><li>2+ years of leadership / management experience</li></ul><ul><li>Series 24 &amp; 51 is preferred or required within the first 90 days Ability to teach high level sales technique</li><li>Advising your sales team to win complicated pipeline opportunities</li><li>Strong motivator for daily assertive effort to achieve results</li><li>Can establish a collaborative and inclusive team environment</li><li>Want the accountability of leading a team to results</li></ul>Note: Fidelity is not providing immigration sponsorship for this position The Team As a Senior Manager in the Fidelity Institutional (FI) organization. Specifically, you will be working in the Intermediary Investments Client Group which is dedicated to raising assets across our tremendous line up of Fidelity’s investment capabilities. Your team will be accountable for driving sales results through financial intermediaries such as financial advisors and registered investment advisors. You will have a big impact on individual associate development allowing your team to succeed in role and setting up strong career paths. Simultaneously, you will positively be impacting the business results for Fidelity Institutional. You will be able to teach the value of collaboration, inclusivity, mentorship, and allyship which your team will carry through their Fidelity career. <h3>Certifications:</h3>Series 07 - FINRA, Series 24 - FINRA, Series 51 - FINRA, Series 63 - FINRA<h3>Category:</h3>SalesMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

934 Client Services Representative Jobs