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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Large &amp; Global Enterprises is a vast portfolio with clients including some of biggest, marquee companies, industry leaders around the world. With more than 60% of fortune 500 companies utilize our corporate cards, commercial cards and other commercial products, L&amp;G is focused on providing solutions to our clients’ complex needs while providing seamless, best of class services across the globe.Senior Staff Software Engineer (Director equivalent) provides thought leadership, technical mentorship, leads the design and implementation of scalable software solutions across entire commercial card ecosystems. He/She oversees platform integration and maintenance, conducts design reviews, collaborates with cross-functional teams, and optimizes development processes to ensure high-quality, reliable, and efficient software systems.Your responsibilities:<ul><li>50% of time spent on Hands-on technical projects; Apply analysis based on research and introspection to recommend solutions.</li><li>Guide the team to design and architect data solutions that are robust, scalable, and capable of generating advanced analytics and intelligent insights. Collaborate with data scientists, machine learning engineers, product managers, and business stakeholders to translate complex requirements into innovative solutions</li><li>Implement new, highly scalable platform components, assist teams with the adoption of the patterns, practices, tooling leveraging Enterprise offering when appropriate, identify barriers and behavioral changes needed to accelerate innovation &amp; software delivery</li><li>Provides technical mentorship to Software Engineers at various levels. Leads, mentors, and coaches Senior Software Engineers and teams, fostering a culture of excellence, continuous professional growth, and setting high standards and expectations for the team.</li><li>Engage with developers in day-to-day activities and helping in review of design, coding, the SDLC tasks, functional testing, and integrating with continuous integration/continuous deployment tools.</li><li>Collaborate with peer technology and product teams across different locations. Build strong relationships externally and consensus across the department.&nbsp;Communicate technical strategy, direction, and changes to senior leaders.&nbsp;</li><li>You will constantly pursue and learn industry leading/innovative solutions. Evaluate, prototype, and implement the latest technologies in data engineering, analytics, and AI to keep the organization on the cutting edge. Build high awareness of open-source technologies and communities that enable high volume low latency systems.&nbsp;</li></ul>Role dimension:<ul><li>Manages highly complex tasks with significant interdependencies, guiding others in problem-solving.</li><li>Impact is significant across the job function, driving efficiency and success.</li><li>Leads decision-making in specialized areas, influencing strategic outcomes across disciplines.</li><li>Supervises teams across multi-functional projects, providing guidance and expertise.</li><li>Extensive expertise in a technical domain, and advanced expertise across multiple technical and business domains.Education &amp; Experience:</li><li>Engineering - significant (10+ years) experience with one or more major technology; history of patent awards preferred; demonstrated technical curiosity (e.g., self-directed learning, attending seminars/conventions etc); demonstrated experience with cloud service provider required (Amazon, Google, Microsoft), certification desired</li><li>Proven experience in sharing engineering expertise with others to further the team / organization.</li><li>Architecture - strong grasp on modern architectural patterns; ability to think big picture while implementing locally</li><li>Extensive hands-on coding experience in platforms primary technology stack i.e. proficient in Java (potentially Kotlin), Javascript, React.js</li><li>Advance experience in modern technologies (e.g. docker, Kubernetes, Java, Spring, Scala, Python, React.s), RDMS &amp; NoSQL databases (e.g. PostgreSQL, Couchbase, Cassandra) along with CI/CD tooling e.g. Github enterprise, Jenkins, etc.</li><li>Communication - excellent written and verbal communication skills; able to articulate complex concepts for multiple audiences including VP+</li><li>Proficient in cross-platform integration whilst ensuring security</li><li>Able to diagnose, resolve, and prevent production issues potentially leading to system outages</li><li>Excellent networking skills and the ability to work cooperatively with and gain the respect of software developers and influencers</li><li>Ability to give constructive feedback to engineering teams to increase product adoption</li><li>Leadership - demonstrated technical leadership; act as mentor for Senior and Junior engineers; ability to influence others</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

American Express

Senior Staff Software Engineer - Global Commercial Services

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.The Director, CTTO Strategy and Business Services is a leadership role responsible for the operational backbone of the technical support function. This position directly owns the project management and regulatory support capabilities within CTTO, with a primary focus on scaling these functions to meet future demands.Key responsibilities include driving strategic planning via Hoshin Kanri, leading operational excellence, managing critical business processes like budgeting and Tier Management/governance, and ensuring compliance and business continuity. The role requires a strategic leader with strong skills in people leadership and cross-functional influence to build and sustain these critical functions.Key Responsibilities:&nbsp;Responsibilities will include, but are not limited to, the following:<ul><li>Own and Evolve the Project Management Framework: Take full ownership of CTTO’s Book of Work, with a primary focus on the Technical Product Team (TPT) and Material Review Committee (MRC) Books of Work. This role will ensure CTTO governance and visibility are maintained by continuously refining our standardized, business-enabling project management framework. This includes coordinating the overall project portfolio and providing oversight for all major cross-functional projects in CTTO, as well as directing a team of project managers to ensure comprehensive planning and timely execution.</li><li>Drive Strategic Planning and Execution: Drive CTTO strategy planning through Hoshin Kanri and execution, while also influencing cross-functional execution in alignment with that strategy. This includes providing input and expertise to CTTO strategic initiatives, leading the overall portfolio management (including opportunity identification, project prioritization, and resource management), and coordinating objective setting and KPIs across the organization.</li><li>Own Key Services Business Processes: Drive the maturation of key business processes and initiatives such as the annual budget development and workforce planning in partnership with finance as well as CTTO Culture and Engagement program management support. This role will also be supporting Run the Business activities for CTTO – meetings, tier management, and governance.</li><li>Empower the Team: Lead and coach a diverse team of project managers, document submission coordinators, and technical writers, focusing on their professional development and ensuring they have the skills and guidance to excel in a dynamic environment.</li><li>Forge and Strengthen Key Partnerships: Serve as the central hub for ongoing collaboration, strengthening partnerships with Global Regulatory Sciences (GRS) and within the CTTO organization. This role will also act as a key strategic partner to the department head on all matters associated with CTTO run-the-business activities, including meetings, tiered governance, and ad-hoc items.</li><li>Ensure Compliance &amp; Business Continuity Management: Establish and enhance compliance-related processes and tools to ensure the management of quality records is compliant within the CTTO team and with key functional partners. You will also ensure the management of business continuity for CTTO is in line with enterprise needs, escalating issues and risks as appropriate.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor’s degree in Engineering, Life Sciences or related field.</li><li>Minimum 12 years of experience leading cross functional Teams in cell therapy or biologics operations focused on project portfolio management</li><li>Strong direct people management experience</li><li>Demonstrated experience leading transformational change within a global network.</li><li>Deep experience managing a broad portfolio of projects of significant complexity and duration across a global network</li><li>Experience in developing talent, managing change, engaging and motivating people and developing organization and work structures.</li><li>Demonstrated expertise in Operational Excellence and Project/Program Management</li><li>Strong organizational skills, ability to multitask and work in a dynamic, fast paced environment.</li><li>Experienced in leading change and a demonstrated ability to accomplish results and meet deadlines and commitments.</li><li>Possesses strong collaboration, delegation and interpersonal communications skills and shares critical information with project team and senior leaders.</li><li>Demonstrated analytical and logic skills with a focus on fact-based decision making.</li><li>Hands-on operations experience at a manufacturing site</li><li>Comprehensive understanding of cell therapy manufacturing technology preferred</li><li>Strong financial acumen</li><li>Travel - Approximately 10-15% travel may be required, domestically (primary) and internationally (potentially).</li></ul>#LI-HybridBMSCARTGPS_2025If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Devens - MA - US: $214,340 - $259,735&amp;#xa;Madison - Giralda - NJ - US: $200,330 - $242,750&amp;#xa;Seattle - WA: $220,350 - $267,017&amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

Director, Cell Therapy Technical Operations (CTTO) Strategy and Business Services

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Global Risk &amp; Compliance Organization (“GRC”) independently oversees the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.We are passionate about our commitment to drive the company’s goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.The Financial Risk Management within Global Risk and Compliance (GRC) is responsible for identifying and managing Credit Risk, Model Risk, Market &amp; Liquidity Risk, External Fraud risk and Financial Crimes, Decision Science &amp; Analytics CoE, across all business units, functions, processes and geographies at American Express.&nbsp;We are seeking Manager, External Fraud Risk Oversight (2nd LOD), to join our Financial Risk Management (FRM) function within GRC. The successful candidate will be part of the External Fraud Risk management 2LOD team, and will understand Fraud, Operational &amp; Compliance risks within the Banking and payment industry, have strong analytical skills, and the ability to collaborate with stakeholders across the organization. Responsibilities include assisting in identification, measurement, monitoring, and management of fraud risk, ensuring compliance with regulations and internal policies, and oversight of controls and processes in managing External Fraud Risk.Key Responsibilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the policies and standards for the External Fraud Risk Function for American Express.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide independent oversight on first and third-party fraud risks across business processes and products, including independent oversight on non-model tools used in fraud risk management.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct independent risk assessments and reviews to identify, assess and monitor External Fraud Risk.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support control testing and monitoring for External Fraud Risk, ensuring the level of exposure to potential fraud risk remains within an acceptable risk appetite.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the identification of key / leading risk indicators and guardrails that help inform and define the risk appetite for external fraud risk.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review and challenge the effectiveness of risk mitigation strategies and control measures implemented by the First line of defense (1LOD).·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform advanced data analytics to identify trends, composition, leading indicators, and outlook across external fraud risk.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the creation of dashboards and other reporting, and provide regular updates to Senior Management, the Board and the Regulators on an ongoing basis.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate effectively with key stakeholders and partners.Minimum Qualifications·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5+ years of experience in fraud or operational risk management in the Banking or Payments industry.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Robust understanding of fraud risk, industry standards, regulatory requirements, and risk mitigation practices.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong technical and analytical skills with the ability to apply both quantitative methods and business skills to create insights and drive results.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Robust analytical skills, including a proven ability to translate complex and disparate information to develop a comprehensive and cohesive conclusion for colleagues, business partners, and senior leaders.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work independently and across a matrix organization partnering with business partners, functional owners, capabilities, technology teams and external vendors.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Rigorous and analytical approach to problem-solving, decision-making, prioritization and collaboration across teams/geographies.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Degree in a quantitative field (e.g., Business, &nbsp;Computer Science, Economics, Engineering or Mathematics) is highly preferred. This role is required to be on-site 3 days a week.Preferred Qualifications·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prior experience in risk management oversight functions (2nd LOD).·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of SQL and Python.Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Manager Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Credit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit &amp; fraud risk and maintaining our customers’ confidence in the security of the products. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide world class customer experience. The Digital Risk Products &amp; Data Strategy (RPDS) team within CFR is the backbone of all risk decisions and helps in building the digital products for risk management across customer lifecycles i.e., Onboarding, Credit Underwriting, Authorizations, Collections across card &amp; non card business globally.As a part of this team, you’ll work with the industry’s best talent to create thoughtful and innovative digital risk platform products that enable our customer facing Risk Products. If you are interested in building innovative digital risk Platform products, it can translate our business needs into remarkable solutions and if this energizes you, you should consider career in Digital Risk Platform Products team.Key Responsibilities:<ul><li>As a Manager - Digital Product Management, one would translate needs of business owners/stakeholders and deliver on the Digital Platform Product roadmap</li><li>Assume responsibilities as Product Owner / Product Manager for a Business Rules Management System (BRMS) Platform</li><li>Envision and design of the next generation of Platform Product that would encompass business logic management for global consumer and commercial credit risk capabilities spanning limit management, customer management, authorizations and hardship and collections.</li><li>Partner with Manager / Director to transform Risk Systems, play a central role in detailing the blueprint, and work in close partnership with stakeholders in Credit and Fraud Risk, as well as external experts to arrive at the best design/solution and oversee its execution.</li><li>Collaborate with Platform Technology Teams, cross-functional Partners across Credit and Fraud Risk Management, capture requirements and benefits and drive a common future vision</li><li>Determine the requirement readiness for development, initial level of E2E solution design, and rationalization and prioritization</li><li>Drive enhancement of end-to-end user facing processes that support core Platform management decisions and create innovative solutions that are cost-efficient and scalable across Enterprise</li><li>Work in close partnership with Risk Capabilities and AET to deploy next generation risk capabilities, designed for long-term adaptability</li><li>Own Platform Feature Management including, but not limited to, feature / user story creation, Sprint Planning, Sprint Review, Retrospectives.&nbsp;</li><li>Collaborate with Compliance, Legal, Global Banking, and the AXP Privacy Office to deliver defect-free capabilities with the flexibility to meet evolving customer needs while satisfying all relevant regulatory requirements.</li></ul>Minimum Qualifications:<ul><li>Experience and deep interest building robust, scalable, user-friendly Enterprise software systems</li><li>Ability to build strong relationships, operate effectively within large cross-functional teams, and influence business partners to drive transformational change</li><li>Ability to communicate and interact effectively with internal and external stakeholders at all levels</li><li>Demonstrated ability to think outside the box and design industry leading solutions</li><li>Undergraduate degree and 1 year of relevant experience. Advanced degree in mathematics, statistics, engineering, computer science, econometrics, or another related field of study is preferr</li><li>Experience working with SQL, Hive, Big Query preferred.</li><li>Knowledge of Credit Risk management function and Amex data and risk technology platforms preferred</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Enterprise Portfolio and Program Management team (EPPM) is responsible for leading multi-year strategic programs that cut across multiple product teams as well as accelerating strategic alignment and planning across Enterprise Centers of Excellence (COEs) and Technology, to elevate transparency and drive business and customer outcomes.As Director, Digital Portfolio Management, you will be responsible for managing enterprise prioritization and product planning with a focus on delivering capabilities to market for a breadth of domains across Amex’s digital channels. You will work with line of business stakeholders across the enterprise and product and engineering leaders to identify and prioritize strategic opportunities, refine initiative scope, assess feasibility, and develop a strategy to forecast and coordinate product development efforts through launch across customer journeys.You will manage cross-functional stakeholder relationships and work to increase readiness, transparency, and predictability in capacity and delivery.You will define strategic outcomes with BU decision makers and partner effectively across product, platform, and engineering teams to apply lean systems thinking to strategy, investment funding, capacity and agile operations and manage the enterprise roadmap.The ideal candidate for this role will be a skillful communicator who enjoys a fast-paced environment, puts the customer experience first, operates cross-functionally (both with business and technology partners), has a strong aptitude for process innovation, and influences key stakeholders into action – all while maintaining a positive attitude and sense of humor in the face of challenges.This role reports to Vice President, Enterprise Portfolio Management.Key Responsibilities:<ul><li>Drive portfolio management activities for non-issuing LOBs&nbsp;</li><li>Create and deliver executive-level communications regarding ongoing priorities, status, and key decisions requiring alignment</li><li>Lead with a customer first perspective to consult with business partners to understand their strategic objectives, refine scope, shape into customer deliverables, and assess next steps for implementation</li><li>Partner with delivery teams to design and maintain robust portfolio-level roadmaps through proper sequencing, coordination, and resolution of blockers and dependencies to ensure timely launch</li><li>Manage an iterative strategic planning process, including providing clear and accurate status of initiatives, leading intake and assessment of new demand, and facilitating leadership decision-making</li><li>Drive an improvement in business outcomes and key results by facilitating prioritization and accelerating delivery across the portfolio</li><li>Collaborate across LOBs, Product, and Technology to stand-up best in class operating models that improve the investment planning process and optimize the flow of delivery across the complex digital ecosystem</li><li>Demonstrate a willingness to continually learn and implement design, product, and technologies solutions within a dynamic and highly matrixed environment</li></ul>Minimum Qualifications<ul><li>Minimum of 8+ years of professional experience working across product development and engineering teams</li><li>Leads with an enterprise and customer first mindset with a track record of influencing others to embrace change</li><li>Demonstrated ability to self-start, carve opportunities out of white space, define a strategic vision, and drive results with a high degree of independence</li><li>Highly skilled in Agile product development methodologies, program and project management, with a mastery of enterprise collaboration tools (Clarity, Target Process, JIRA, Confluence, Rally)</li><li>Excellent collaboration skills with proven success in driving cross-functional relationships at the enterprise level</li><li>Superb presentation building skills with ability to “tell a story” in a clear and concise way to all audiences, including executive leaders</li><li>History of high performance with demonstrated adaptability to excel in a fast-paced team, adjust to shifting priorities, and manage others through change</li><li>Proven ability to lead and motivate high performing teams, juggle multiple workstreams in a rapidly changing environment, and create a culture of belonging, collaboration, excellence, and fun</li><li>Ability to maintain a positive attitude and sense of humor in the face of challenges</li><li>Willingness to travel as required (15%)</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director, Digital Portfolio Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Enterprise Comm’s &amp; Mar-Tech Experiences (ECMX) team is a Marketing Centre of Excellence formed to support business units across the enterprise and sits within the Membership Portfolio Services Group (MPS). This role will support the ECMX organization and is responsible for growing the American Express brand in more than 150 countries around the world.This team will play a critical role in creating best in class experience for for segmentation, targeting, eligibility of marketing offers across multiple channels using Adobe Products such as AEP, AJO, CJA etc. In this role you will own the product roadmap and strategic vision. You will partner with colleagues in Product, Engineering, and the Business to inform and drive forward the product roadmap.An ideal candidate will be interested in product management, technology modernization, and Mar-Tech Products. The candidate should be a quick-learner, curious problem solver and adept at working in a fast-paced environment.Responsibilities:<ul><li>Actively collaborate with other Product Managers, Product Owners, Marketing, Operations, Engineering and other key stakeholders to push forward and execute long term initiatives.</li><li>Coordinate cross-business unit initiatives and management to support new products and/or capabilities by serving as the liaison between marketing and technology.</li><li>Develop the Segmentation, Targeting &amp; Eligibility product roadmap and define timelines for future features and capabilities.</li><li>Prioritize feature backlog, user stories according to defined outcomes and key results.</li><li>Converting market needs into clearly defined and actionable requirement.</li><li>Create &amp; maintain Product Documentation.</li><li>Train users on the new launched products &amp; create user documentation.&nbsp;&nbsp;</li><li>Conduct research and support the implementation of new and products &amp; functionalities.Qualifications:</li><li>2+ years of Product Management experience.</li><li>Experience with Adobe CDP (Customer Data Platform), Adobe Journey Optimizer &amp; Campaign Journey Analytics or Martech ecosystem/platforms will be a plus.</li><li>Strong product ownership and development experience.</li><li>Excellent organizational skills including attention to detail, handling, and prioritization of multiple priorities, managing tight timelines.</li><li>Experience on one or more teams using Agile software development process such as Scrum or Kanban. SAFe training and certification a plus.</li><li>Ability to translate technical terminology to business partners and business requirements to technology partners.</li><li>Excellent communication skills (written and verbal) &amp; relationship building skills.</li><li>Strong work ethic with a global mindset.</li><li>Ability to work independently and within a team; good communication skills with a "can do" attitude toward creative problem solving.</li><li>Self-starter and able to connect dots to understand how their work fits into the broader organization.</li><li>UI/UX experience will be a plus.</li></ul>Approach:<ul><li>You are solution-oriented, results-driven, and show up with passion and enthusiasm. You are comfortable working in an innovative and fast-paced environment – you are a self-starter, organized, appreciate the details, and hold yourself accountable for delivery.</li><li>You have excellent business and technical communication skills with the ability to engage, influence, and inspire to drive disciplined collaboration and alignment – you know how to get the best from large, cross-functional teams.</li><li>You make sound decisions, even in the absence of complete information. You rely on a mixture of analysis, wisdom, experience, and judgment when making decisions using appropriate decision-making criteria and principles.</li><li>You are curious with an Enterprise mindset – you connect the dots, and you ask impactful questions. You are not consensus-driven; you thoughtfully, respectfully, and confidently challenge ideas you disagree with.</li><li>You care about your users. You strive to build and deliver solutions that meet customer expectations while balancing product and engineering best practices.</li><li>You care about your team. You create opportunities for your team to lead and grow through a focus on feedback, development, and accountability. You value and contribute to team culture and foster a sense of belonging.</li><li>You have a positive attitude and maintain a sense of humor in the face of challenges and/or setbacks.</li></ul>Salary Range: $87,500 to $120,000 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Associate - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The GCS team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.The objective of the&nbsp;GCS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.GCS is looking for a Senior Manager - Control Management - RCSA focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Senior Manager - Control Management - RCSA will:<ul><li>Provide additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Facilitate BUs in their risk assessments performance (e.g. Risk Control Self Assessment (RCSA)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates)</li><li>Lead control monitoring (supplemental to BU process owners testing) and proactively communicate key OR trends, activities, and events to senior management, to facilitate informed decision-making</li><li>Proactively identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes</li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Champion risk management practices within the business</li><li>Develop risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Develop risk profiles and maintain an updated risk register(s)</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:<ul><li>5+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;<ul><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Enhancing risk assessments and associated methodologies</li><li>Leading independent control monitoring, including identification of control improvements</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li></ul></li></ul>ORMCMSalary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager - Control Management - RCSA

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Building lasting relationships is at the heart of our business–and that’s exactly what&nbsp;members of our sales team do best. Use your entrepreneurial mindset and consultative&nbsp;approach to create rewarding opportunities for both our customers and yourself, while being backed by an iconic brand. Whether you’re helping our customers get the most&nbsp;value from our range of innovative products and services, or collaborating internally across teams to deliver new solutions, your work can help us become an essential part of our customers’ lives.Manager, Business Operations, Global Network Services North America &nbsp;Global Network Services&nbsp;Global Network Services (GNS) is responsible for the card issuing and merchant acquiring partnerships that comprise the American Express Network. GNS operates in many geographies across the world and GNS partners issue over 60 million cards on the Amex Network.&nbsp;&nbsp;GNS North America is focused on owning and managing issuing partnerships that drive complementary scale and relevance for American Express in the US and Canada. The GNS North America team manages a portfolio of existing bank partnerships (e.g., Bread Financial, Credit One, Navy Fed, USAA) and cobrands (e.g., Coinbase, Rakuten, Fetch Rewards, Macy’s, NASCAR, Square).&nbsp;&nbsp;This is a high impact opportunity responsible for establishing and maintaining a strong compliance and control framework. This role will require ensuring strict adherence to our SOP, regulatory requirements and industry best practices. By proactively identifying, assessing, and mitigating risks, this role will help GNS North America operate in a compliant way in line with our risk and controls framework.&nbsp;&nbsp;This high visibility role will sit in the GNS North America executive office reporting into the Director Assistant.&nbsp;&nbsp;Specifically, this role will have the following roles &amp; responsibilities:&nbsp;<ul><li>Regulatory Compliance &amp; Governance&nbsp;</li></ul><ul><li>Lead the strengthening of our risk culture and elevate our risk management infrastructure.&nbsp;</li></ul><ul><li>Serve as the primary point of contact for internal audit and regulatory inquiries related to TPP compliance.&nbsp;</li></ul><ul><li>Lead internal audit and regulatory engagements, managing partner lists, Operational Risk Events (ORE) reporting, rolling out our Customer Relationship Management tool.&nbsp;</li></ul><ul><li>Interpret and implement regulatory changes into actionable oversight frameworks and partner engagement strategies.&nbsp;</li></ul><ul><li>Partner Oversight &amp; Risk Management&nbsp;</li></ul><ul><li>Collaborate with GNS North America (NA) Existing Partnership teams and New Business Development ensuring compliance and adherence to standard processes for their respective Partners&nbsp;</li></ul><ul><li>Develop and maintain a comprehensive inventory of third-party relationships, categorized by risk assessment and role, partnering closely with internal partner teams (2LOD, Due Diligence Operations, PBS Business Operations etc.) to ensure adequate controls and ratings are in place&nbsp;</li></ul><ul><li>Lead the management and amendments to GNS Standard Operating Procedures, garnering feedback from business teams and partnering with central team on refreshes and updates&nbsp;</li></ul><ul><li>Lead the RCSA process as a Risk &amp; Control Tester and Owner&nbsp;</li></ul><ul><li>Collaborate with Risk and Legal to assess and mitigate operational and reputational risks&nbsp;</li></ul><ul><li>Strategic Enablement &amp; Cross-Functional Leadership&nbsp;</li></ul><ul><li>Represent North America in global compliance forums and contribute to enterprise-wide governance initiatives.&nbsp;</li></ul><ul><li>Liaise and participate as part of cross-functional “deal teams” to address complex enablement requirements and negotiate partner-specific solutions.&nbsp;</li></ul>Ideal Qualifications:&nbsp;<ul><li>Audit experience or second line of business risk management experience&nbsp;</li></ul><ul><li>Experience designing and following well-controlled, auditable processes&nbsp;</li></ul><ul><li>Proven project management skills to design and deliver key changes&nbsp;</li></ul><ul><li>Careful attention to detail&nbsp;&nbsp;</li></ul><ul><li>Demonstrated ability to get results, think strategically and globally&nbsp;</li></ul><ul><li>Highly motivated self-starter with ability to juggle multiple tasks with excellent organization skills&nbsp;</li></ul><ul><li>Proven ability to understand complex end-to-end processes including compliance frameworks, standard operating procedures, and diligence protocols&nbsp;</li></ul><ul><li>Strong relationship management skills&nbsp;</li></ul><ul><li>Ability to take complex technical information and translate it into clear communications (presentations/memos) for a variety of audiences&nbsp;&nbsp;</li></ul><ul><li>Enthusiastic person with a track record that demonstrates ability to drive results and execute&nbsp;</li></ul><ul><li>Extensive knowledge and experience of AXP operations, systems, network policies &amp; procedures&nbsp;</li></ul><ul><li>Understanding of card issuing and technical aspects of operating a payments network&nbsp;</li></ul><ul><li>Self-starter. Ability to drive results through others in large challenging and complex organizations&nbsp;</li></ul><ul><li>Ability to project the Blue Box in a professional manner with external partners&nbsp;</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager,  Business Operations

Join the Clean Energy RevolutionBecome an Outage Management System (OMS) Advisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll provide in-depth technical subject-matter expertise for critical outage management project work defining the future of Grid Management.&nbsp; Strong technical leadership and guidance will ensure our team’s success.&nbsp; Your technical expertise will help ensure our team’s success by supporting the operations and maintenance of the existing OMS system.&nbsp; You will also leverage your skills and experience to solve technical challenges with our next generation outage and grid solutions.&nbsp; As part of the IT team that brings these core capabilities to our T&amp;D organization, you make a true difference in the planning, delivery, and operational support of our key outage management technologies.SCE’s OMS provides critical planned and unplanned outage information to our Transmission &amp; Distribution Organization as well as our Customer Service Organization. The system allows identification and management of outages from initial incidents through restoration and feeds analytical data to several outage-related systems.As an Outage Management System (OMS) Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?&nbsp;<h4>Responsibilities</h4><ul><li>Manages the reliable, safe, and compliant operation and maintenance of the grid application system, and implements grid modernization capital and expense programs</li><li>Develops and manages energy efficiency projects, integrating advanced technologies and renewable energy sources to reduce energy consumption</li><li>Develops and implements tools, processes and procedures that enhance system reliability and organizational efficiencies</li><li>Collaborates with cross-functional teams to promote energy-saving practices and ensure effective energy management throughout the organization</li><li>Identifies, implements, and maintains key performance and process metrics to evaluate the efficiency and effectiveness of processes, procedures and applications</li><li>Designs, develops and maintains plans related to data integrity, system reliability, and consistency</li><li>Oversees software development and maintenance support for the grid applications as they relate to the operation and control of the electrical grid</li><li>Designs, administers and monitors grid application software configurations</li><li>Facilitates grid application vendor software enhancements and leverages product capability, driving standardization, limiting customization, and maximizing reuse of content developed for previous solutions</li><li>Develops group performance expectations and goals that align with line of business and Company goals</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Seven or more years of experience in designing, building, implementing, maintaining, and supporting complex Utility, Realtime or Enterprise systems&nbsp; - OR - Seven or more years of experience as a user of a Utility grid application</li></ul>Preferred Qualifications<ul><li>Seven or more years of experience with Transmission and Distribution networks, SCADA and control systems.</li><li>Seven or more years of experience working with and/or supporting an electric utility Outage Management System.</li><li>Have proficient analytical skills to troubleshoot complex problems related to real-time systems.</li><li>Experience creating and executing shell script and/or Python.</li><li>Experience with SQL queries and reporting tools and platforms.</li><li>Experience performing data analysis and development of business reporting.</li><li>Strong coordination and communication skills to support working with cross-functional teams and vendors to achieve success in project activities.</li><li>Five or more years of experience with Kubernetes and Jenkins.</li><li>Experience with SAP ISU.</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li><li>This position includes providing phone and occasional on-site technical support related to troubleshooting and resolving moderate to highly complex system issues.&nbsp; OMS is supported 24/7, 365 through after-hours on-call that this position will participate in through weekly rotation.</li><li>The primary work location for this position is Santa Ana, CA.&nbsp; However, the successful candidate may also be asked to work for an extended amount of time at an alternate work location.</li><li>Position will require up to&nbsp;5%&nbsp;traveling and being out in the field throughout the&nbsp;SCE service territory.&nbsp;</li><li>This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation.&nbsp; Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.</li><li>This position has an option for a 9/80 Alternate Work Schedule or 40hrs/5 days a week.</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Outage Management System (OMS) Advisor

Join the Clean Energy RevolutionBecome an&nbsp;Outage Management System (OMS) Senior Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll provide in-depth technical knowledge for critical outage management project work defining the future of Grid Management.&nbsp; Your technical understanding will help ensure our team’s success by supporting the operations and maintenance of the existing OMS system.&nbsp; You will also leverage your skills and experience to solve technical issues with our next generation outage and grid solutions.&nbsp; As part of the IT team that brings these core capabilities to our T&amp;D organization, you will make a true difference in the planning, delivery, and operational support of our Outage Management technologies.SCE’s OMS provides critical planned and unplanned outage information to our Transmission &amp; Distribution Organization as well as our Customer Service Organization. The system allows identification and management of outages from initial incidents through restoration and feeds analytical data to several outage-related systems.As an Outage Management System (OMS) Senior Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?&nbsp;<h4>Responsibilities</h4><ul><li>Performs technical evaluations of grid application systems and develops user training guide alongside team and management</li><li>Performs comprehensive energy audits to assess current energy usage, identify inefficiencies, and propose energy-saving measures</li><li>Advises management on various reliability issues, grid application tools performance gaps, and potential need for new analysis, software or technology development</li><li>Provides comprehensive engineering solutions to improve transmission system reliability and enable future growth of the Electric Transmission Grid</li><li>Identifies potential risks related to energy management and develops strategies to mitigate them</li><li>Evaluates electrical system engineering alternatives for various attributes, including cost, weight, package, quality, benchmarking, geometry creation and functional analysis</li><li>Provides recommendations to senior management on high-level technical issues pertaining to the grid applications</li><li>Ensures compliance with energy-related regulations and reporting requirements, preparing accurate reports for relevant authorities</li><li>Participates in major grid application vendor software enhancements, new product implementation and acceptance testing, ensures deployment in production is successful and cost effective</li><li>Ensures project KPIs are met and stays up-to-date with the latest energy management technologies and innovations, assessing their suitability for implementation</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Five or more years of experience in designing, building, implementing, maintaining, and supporting complex Utility, Realtime or Enterprise systems&nbsp; - OR - Five or more years of experience as a user of a Utility grid application</li></ul>Preferred Qualifications<ul><li>Experience with Transmission and Distribution networks, SCADA and control systems.</li><li>Five or more years of experience working with and/or supporting an electric utility Outage Management System.</li><li>Possesses proficient analytical skills to troubleshoot complex problems related to real-time systems.</li><li>Experience creating and executing shell script and/or Python.</li><li>Experience with SQL queries and reporting tools and platforms.Experience performing data analysis and development of business reporting.</li><li>Strong coordination and communication skills to support working with cross-functional teams and vendors to achieve success in project activities.</li><li>Experience with Kubernetes and Jenkins.</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li><li>This position includes providing phone and occasional on-site technical support related to troubleshooting and resolving moderate to highly complex system issues.&nbsp; OMS is supported 24/7, 365 through after-hours on-call that this position will participate in through weekly rotation.</li><li>The primary work location for this position is Santa, Ana.&nbsp; However, the successful candidate may also be asked to work for an extended amount of time at an alternate work location.</li><li>Position will require up to&nbsp;5%&nbsp;traveling and being out in the field throughout the&nbsp;SCE service territory.&nbsp;</li><li>This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation.&nbsp; Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.</li><li>This position has an option for a 9/80 Alternate Work Schedule or 40hrs/5 days a week.</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

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