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Title: Library Assistant II, Southeast Campus
POSITION SUMMARY This position supports basic library operations and assists library patrons with their research and general library needs.
ESSENTIAL JOB FUNCTIONS/ JOB DUTIES AND RESPONSIBILITIES Assists students with their research projects, including being knowledgeable about databases, resources and basic information literacy components. Monitors the open computer lab. Coordinates interlibrary loans. Assists in cataloging, purchasing, and processing. Represents the library in New Student Orientations and other campus functions. Performs activities related to the charging, discharging and late return of Library materials. Manages circulation desk supplies. Calls patrons who have past due library materials. Directs users with reference and research questions to public services librarians when appropriate. Assists with closing and opening procedures. Helps check in books and supplies pursuant to College’s purchasing policy. Checks ownership on lists for potential purchases. Assists with special projects and serves on committees as assigned. Assists in planning of Library initiatives and supports the mission of the Library and the College. Assists in stack inventory and management. Participates in professional development activities. Assists the Access Center with testing as needed.
REQUIRED QUALIFICATIONS High school diploma or equivalent
Minimum of two years’ customer service experience
PREFERRED QUALIFICATIONS Associate’s degree or higher
Two years’ experience working in higher education setting
Multilingual, preferably in Spanish and/or Arabic
Experience with Banner
KNOWLEDGE, SKILLS AND ABILITIES Intermediate to advanced computer skills. Aptitude for analyzing student questions and requests. Strong interpersonal and communication skills. The ability to work effectively with a wide range of constituencies in a varied community. General knowledge of standard library policies and procedures.
Open Until Filled: Yes
Rate of Pay: $31,239.00 to $37,479.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.

Motlow State Community College


      Library Assistant II, Southeast Campus
    

Title: Practical Nursing Adjunct Instructor
Employee Classification:&nbsp;Faculty
Institution:&nbsp;TCAT-Knoxville
Department: Practical Nursing
Campus Location: TCAT Knoxville
Job Summary
The Tennessee College of Applied Technology Knoxville is accepting applications for the Practical Nursing Adjunct Instructor position to work at the TCAT Knoxville Main Campus. This position will typically work 18 to 30 hours per week. POSITION SUMMARY: To provide quality instruction for student learning and to maintain a positive learning environment in the classroom. The major emphasis will be placed on teaching and evaluating students in the classroom and laboratories. PRACTICAL NURSING PROGRAM: The Practical Nursing Program is approved by the Tennessee Board of Nursing. Graduates will obtain a diploma in Practical Nursing and may then be eligible to take the National Council Licensing Exam for Practical Nursing (NCLEX-PN) used to obtain nursing licensure in Tennessee. Practical Nursing is entry-level nursing. Graduates are prepared with the background and skills to give knowledgeable, basic nursing care to patients with varying degrees of physical needs. Licensed Practical Nurses (LPNs) work under the supervision of registered nurses and doctors. Positions are available in hospitals, long-term care facilities, physician's offices, home health agencies, and various other healthcare settings.
Job Duties
<ul>
<li>The part-time Practical Nursing Adjunct Instructor is responsible for teaching and supervising nursing students in classroom and clinical settings, evaluating and advising students, maintaining and completing reports, and participating in the development of the program. - (Essential)</li>
</ul>
Minimum Qualifications
• Graduate of an accredited nursing school with an active license in Tennessee as a Registered Nurse (RN); minimum of an Associate Degree in Nursing required. • Minimum of three (3) years of experience as an RN within the last five years. 
Preferred Qualifications
A Bachelor of Science in Nursing degree and teaching experience are preferred.
Knowledge, Skills, and Abilities
• Demonstrated proficiency in oral and written communication and computer skills. • Evidence of ability to plan, organize, and manage multiple tasks with attention to detail and accuracy.
SALARY: This position's rate of pay is $35.00 per hour.
APPLICATION SUBMISSION &amp; REVIEW: To be considered for a position at TCAT Knoxville, you must create and submit an online application that includes your required documents. Your skills, abilities, qualifications, and years of experience will be evaluated using what is recorded on your application. Please be sure to include the complete beginning and end dates under your employment history. Scan/Upload and attach required documents to the online application in Word or PDF format. Review of applicants will begin immediately and continue until the position is filled.
REQUIRED DOCUMENTS: Resume Educational transcripts/diploma Industry licensure and/or certifications
Applications are accepted until April 20, 2025.
EMPLOYMENT DOCUMENTS: Current federal law requires identification and eligibility verification before employment. Only U.S. citizens and aliens authorized to work in the United States may be employed. An offer of employment is contingent upon a successful background check.


      Practical Nursing Adjunct Instructor
    

Title: High School Initiatives Specialist
POSITION SUMMARY This position serves as a key liaison between the college and partner high schools, working closely with school administrators, students, and parents to support Dual Enrollment, Dual Credit and Early College initiatives. This position will also support post-secondary student transition to Nashville State Community College.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Build and communicate clear academic pathways from High School into Nashville State Community College academic programs that lead to credential and degree completion. Support increasing early postsecondary opportunities from early high school grades to Nashville State. Create and implement success plans with students and high school counselors from early high school grades to Nashville State that support student success and help students bridge the gap between the completion of high school and beginning a postsecondary degree or credential at Nashville State Community College.
Serve as the liaison between New Skills Ready high schools and Nashville State, developing strong relationships with the high schools. Plan and coordinate events, activities and meetings with MNPS faculty and administration, students, parents and Nashville State. Assist students, parents and MNPS high school advisors, principals and staff with the admissions process, including the dual enrollment grant and the Middle College Scholarship. Facilitate good working relationships with high school faculty and administration and Nashville State faculty and staff. Serve on Nashville State and community-based organizations and committees that are relevant to Early Post-Secondary Opportunities for K12 students.
REQUIRED QUALIFICATIONS Bachelor’s degree from an accredited institution
Two (2) years’ experience in high school or post-secondary education with a focus on student services.
Demonstrated ability to work collaboratively with high school and post-secondary personnel.
PREFERRED QUALIFICATIONS Master's degree from an accredited institution
Experience providing educational programs and career development services to students
Bilingual fluency in English and Arabic or Spanish
KNOWLEDGE, SKILLS AND ABILITIES Strong interpersonal and communication skills. Ability to collaborate effectively with a wide range of constituencies in a varied community. Ability to analyze student data and make data informed decisions. Strong initiative and ability to work effectively in groups and independently. Strong organizational skills and the ability to manage and execute multiple projects and priorities. Demonstrated leadership ability.
Open Until Filled: Yes
Rate of Pay: $44,148.00 to $55,186.00 annually, depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.


      High School Initiatives Specialist
    

We have an opening for an Automotive Technician &amp; Instructor&nbsp;(TCAT) at our TCAT Chattanooga/Chattanooga State campus!
Our Purpose&nbsp;- We support and empower everyone in our community to learn without limits.
Our Values:&nbsp;
We cultivate a welcome and caring environment.
We care about the well-being of each other.
We instill trust through integrity and transparency.
We encourage fearless innovation and resilience.
We collaborate to build a better future.
Our Mission&nbsp;-&nbsp;We are Chattanooga State, a dedicated team that delivers accessible, innovative learning opportunities that surpass expectations.&nbsp; Together, we enrich the lives of students, and their families; develop a talented workforce; and partner with our community to lead boldly into the future.&nbsp;
General Summary
This is a full-time, 12-month faculty position. Responsibilities include instruction, course and curriculum development, professional development, service to students, and service to the college and community. The faculty member will facilitate classroom instruction; evaluate and monitor student progress; assign grades; provide academic support; maintain attendance and grade records; advise students on academic and career goals; support student retention efforts; and maintain required classroom and office hours.
Essential Functions
<ul>
<li>Instruction: As an Automotive Technology Instructor at the TCAT Chattanooga campus, your primary responsibility will be teaching this crucial course. You will facilitate the classroom instructional process, evaluate students, monitor their progress, assign final grades, and maintain attendance and grade records. Additionally, you will counsel and advise students on academic preparation and career goals and work to retain students in the program.</li>
<li>Develop and maintain a site on the college's Learning Management System (eLearn) platform where class documents (syllabi, classroom information, quizzes, tests, etc.) are stored and available for students to access anytime.</li>
<li>Develop and maintain the program curriculum. Maintain an active advisory committee that meets twice a year and covers industry and program needs.</li>
<li>Professional Growth: Remain current within assigned instruction, related occupational areas, and technologies; acquire, maintain, and apply knowledge of current instructional methodologies and materials; attend scheduled college, divisional, professional development, and in-service activities; and participate in the annual faculty evaluation process.</li>
<li>Service to Students: In addition to teaching, the faculty member is expected to play a vital role in program development. This includes maintaining an up-to-date program and curriculum, maintaining technical skills, and acquiring new technical skills as the industry evolves. You will also be responsible for assisting program graduates with employment opportunities.</li>
</ul>
Holistic Student Support
<ul>
<li>Familiarity with holistic support for students outside the classroom. These supports include Admissions and Records, Enrollment Service Center, TCAT Student Services, High School Programs, Recruiting and Orientation, Career Services, Student Support Center, Student Conduct, Student Life, Multicultural and International Services, Adult Student Services, and the Center for Access and Disability Services.</li>
<li>Ensure that services and activities promote accessibility and reflect equity-minded practices.</li>
</ul>
Organizational Culture 
<ul>
<li>Provides student- and community-focused support in the Tennessee College of Applied Technology (TCAT) Division that aligns with the College’s core values.</li>
<li>Supports the College’s commitment to creating a welcoming and respectful environment and contributes to the TCAT Division’s efforts to implement effective and thoughtful practices.</li>
<li>Offers responsive and consistent services and support for students, faculty, and staff.</li>
</ul>
Teaching Excellence and Program Innovation
<ul>
<li>Demonstrate teaching excellence by using evidence-based instructional practices that foster student learning.</li>
<li>Adapt tests and refine new pedagogical approaches that fit Chattanooga State's campus context.</li>
<li>Structure student experiences to ensure equity, belongingness, accessibility, and relevance in academic, student life, and co-curricular activities.</li>
</ul>
Position Requirements
<ul>
<li>High School Diploma or GED required</li>
<li>Minimum three (3) years of experience in the Automotive Service Industry, and a graduate of a one-year diploma program or four years' experience as an Automotive technician</li>
<li>Willing to complete ASE Master Certification within the first year of employment</li>
<li>Evidence of ability to teach students</li>
<li>Excellent communication and interpersonal skills</li>
<li>Commitment to remain current in &nbsp;the Automotive Service Industry</li>
<li>Basic Computer Skills</li>
</ul>
Preferred Requirements:
<ul>
<li>Associate or bachelor's Degree</li>
<li>Automotive Service Excellence (ASE) Master certification</li>
<li>Prior teaching experience</li>
</ul>
Knowledge, Skills, and Abilities:
<ul>
<li>Computer Skills with Microsoft products</li>
<li>Maintains a comprehensive grasp of the academic study's particular area(s).</li>
<li>Exhibits a commitment to promoting academic excellence in students.</li>
<li>Demonstrates a high level of self-discipline and self-motivation.</li>
<li>Exudes a positive, supportive, and cooperative disposition toward others.</li>
<li>Demonstrates punctuality and is detail-oriented with a demonstrated ability to perform assigned tasks.</li>
<li>Ability to communicate effectively with diverse audiences in verbal and written form.</li>
<li>Knowledge of, or willingness to learn, equity-minded principles and practices related to supporting students.</li>
</ul>
Salary: Commensurate with experience and according to the salary guidelines of the Tennessee Board of Regents.
Salary Range: Based on experience&nbsp;
Closing Date: Until Filled
All applicant submissions must include a CV/Resume, References, and Unofficial Transcript attachments.
Open Until Filled: Yes.
*Application review will begin 30 days after initial posting date.*


      Automotive Technician & Instructor (TCAT)
    

Title: Industrial Maintenance Integrated Automation Instructor/Trainer-Stanton Extension
Employee Classification:&nbsp;Faculty
Institution:&nbsp;TCAT-Jackson
Department: Industrial Maintenance
Campus Location: TCAT Jackson
Job Summary
• Deliver customized training programs in industrial maintenance and integrated automation technologies, including: Programmable Logic Controllers (PLCs), robotics and automation systems, electrical and mechanical systems, pneumatics and hydraulics, and industrial safety and troubleshooting. • Monitor and evaluate trainees/students’ progress, maintain records in the college’s student records management system, maintain appropriate documentation and submit timely reports. • Provide hands-on instruction using lab equipment, simulators, and real-world scenarios. • Track trainee progress and provide feedback to both participants and management. • Maintain training facilities, tools, and equipment in optimal condition. • Support continuous improvement of training programs through feedback and performance data. • Collaborate with stakeholders to align training content with operational needs and evolving technologies. • Provide instruction in both specialized industrial training and classroom technical training when needed. • Perform related tasks and other duties as assigned. 
Job Duties
Minimum Qualifications
• Must have a high school diploma or GED/HiSET. Technical diploma or post-secondary credential in a related field. Associate Degree preferred. • Must have a minimum of three (3) years of hands-on experience in industry. • In-depth knowledge of electronics, variable frequency drives, mechanical maintenance, electrical motor controls, hydraulic systems, pneumatics, PLC (RSLogix), instrumentation, predictive and preventative maintenance, and industrial robotics. • Familiarity with safety protocols and industrial standards. • Must possess computer skills and knowledge of emerging technologies in manufacturing and automation. • Skilled in managing deadlines and working in a team-oriented environment. • Committed to utilizing technology in teaching/learning experience and willingness to stay up to date in developing instructional technologies. Prior teaching or evidence of ability to teach students is a plus. 
Preferred Qualifications
Knowledge, Skills, and Abilities
• Must possess organizational and communication skills necessary to be an effective teacher. • Ability to maintain an effective working relationship with students, the public, industry partners, and other faculty and staff. • Must show evidence of good character, organizational skills, and mature attitude. 
Physical Demands / Working Conditions 
{sTAOther1}


      Industrial Maintenance Integrated Automation Instructor/Trainer-Stanton Extension
    

Title: Emergency Medical Services (EMS) Program Director
POSITION SUMMARY The Program Director is responsible for coordinating the College’s Emergency Medical Services (EMS) program. The Program Director will lead, supervise, manage and implement all aspects of the program, including classroom and online course development and instruction, curriculum development, marketing, recruitment and advising of students, budgeting, faculty supervision and support and revision/modification of all program components as needed and/or required.
This is a non-faculty, 12-month administrative position, which may include some teaching responsibilities based on operational needs and in accordance with College policy.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Direct, manage and implement the overall operation of the EMS program. Recruit, develop, supervise and evaluate program faculty and ensure adequate staffing for program courses. Establish annual institutional goals for the program, including curriculum development, implementation and assessment. Lead all external program accreditation efforts, including self-studies, site visits and reporting. Maintain accreditation with CoAEMSP and CAAHEP. Coordinate with clinical sites for student placement, orientation and communication. Act as liaison between faculty, sponsoring agencies, students, the local medical community and the State’s Division of Emergency Medical Services, including continually evaluating and monitoring program progress and objectives as they relate to the program’s licensing, registering and certifying agencies. Foster industry relationships to promote and market the program and to recruit guest speakers and adjunct faculty. Facilitate advisory committee meetings and maintain proper documentation. Monitor student performance data and ensure completion of the College’s Academic Program Review and the TBR Academic Audit. Plan, conduct and document regular departmental meetings.
Manage online course delivery and ensure all model courses are current. Oversee textbook adoption, publisher coordination and faculty training on instructional materials. Provide academic and career advising. Manage student concerns and coordinate responses. Oversee facilities and equipment use for all EMS courses. Maintain department budget and inventory. Recommend and coordinate equipment purchases. Ensure compliance with all Tennessee Board of Regents (TBR) and College policies, guidelines, licensure requirements and other state and federal guidelines. Complete required College trainings. In addition to primary administrator responsibilities, may teach as assigned, and/or as needed, including day, evening, weekend, off-campus, dual enrollment and distance-based courses. Teaching includes developing and revising curriculum for credit, non-credit and online classes, maintaining regular office hours and submitting required reports, such as engagement, early alerts, surveys and grades, in accordance with established deadlines.
REQUIRED QUALIFICATIONS Bachelor’s degree
Must possess a current EMT-Paramedic, Registered Nurse or Physician license and/or hold all credentials for which students are being prepared in the program
Professional license(s) must be free from history of revocation, denial or suspension
Minimum of three (3) years practicing in the pre-hospital environment or equivalent
Minimum of two (2) years of EMS educational administration experience
Current endorsement in a Board approved trauma, cardiac and pediatric course at the provider level
Knowledge of current National EMS Scope of Practice and National EMS Education Standards and evidenced-informed clinical practice
PREFERRED QUALIFICATIONS Master’s degree
Proficiency in instructional methods, testing and evaluation of students
KNOWLEDGE, SKILLS AND ABILITIES Knowledge of and/or experience using a variety of instructional delivery modes. Ability to communicate effectively and work cooperatively with a wide range of faculty, staff and student populations. Ability to travel extensively throughout the service region as needed and/or required. Proficient in Microsoft Office applications.
Open Until Filled: Yes
Rate of Pay: $64,638.00 - $80,796.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.


      Emergency Medical Services (EMS) Program Director
    

Title: Director, Teaching Center
POSITION SUMMARY The Director of the Teaching Center provides dynamic leadership to Teaching Fellows and is responsible for planning, promoting, implementing, and assessing professional development experiences for Nashville State faculty. The Director oversees the programming and activity of the Teaching Center and develops, leads, manages, and supports faculty professional learning, programming, and activities of all faculty across all modalities.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Provides vision, leadership and institutional effectiveness planning for the Teaching Center. Leads, plans, coordinates, and implements professional development programs to support full-time and adjunct faculty across their various career stages and teaching modalities. Leads, plans, coordinates, and implements intentional on-boarding training and programs to support full-time and adjunct faculty across teaching modalities. Works closely with academic affairs leadership and faculty senate to provide vision and guidance, while fostering collaboration among the various departments and programs that support effective faculty professional development and advancement of the College’s academic initiatives. Develops an annual calendar for professional development training for faculty in various academic disciplines. Tracks, assesses, and annually reports on professional development opportunities provided to, and attended by, both full-time and adjunct faculty.
Curates and disseminates research and resources on learning and teaching effectiveness and pedagogical and andragogical best practice to all faculty to enhance student learning and engagement. Provides online and in-person faculty training and coaching for online and on-ground teaching and learning with applied learning theories and best practices. Participates in selecting, training, and supervising employees assigned to the Teaching Center, including Teaching Fellows. Serves as the High Impact Practices (HIPs) lead to TBR and manages tracking of HIPs across classes. Advises college administration on matters regarding faculty professional development. Manages and continuously improves the Teaching Center webpage. Manages the budget of the Teaching Center. Mentors adjunct faculty to provide training, support, and foster a sense of belonging. May teach as needed or assigned.
REQUIRED QUALIFICATIONS Master's degree from an accredited institution
Minimum of at least Five (5) years of college teaching experience in multiple modalities
Experience working in a community college environment
PREFERRED QUALIFICATIONS Experience developing professional development experiences within a higher education environment
Three (3) years of experience leading and developing educational strategies
Experience with institutional effectiveness reporting and/or program evaluation
Experience leading faculty and/or developing and implementing student success strategies within a higher education environment
KNOWLEDGE, SKILLS AND ABILITIES Strong organization and time management skills. Strong problem-solving skills. Strong verbal and written communication skills. Ability to lead others to improve student success. Knowledge of leading-edge technology and its applications to higher education, online learning, and universal design. Knowledge of accessibility standards and the creation of accessible content. Ability to be flexible and handle a variety of tasks at one time. Ability to evaluate situations and make decisions. Ability to establish and maintain effective working relationships with faculty, staff, students and representatives of business, industry and government.
Open Until Filled: Yes
Rate of Pay: $58,762.00 - $73,452.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.


      Director, Teaching Center
    

Title: Police Officer 1
Employee Classification:&nbsp;Clerical &amp; Secretarial
Institution:&nbsp;Roane State Community College
Department: Police 
Campus Location: Roane State Community College
Job Summary
Work performed in investigating crimes and accidents, protecting property, facilities, citizens, staff and students by law enforcement. Must be willing to work and may be assigned to any shift at Roane State Community College to include days, evenings, or night shifts as required. Must be willing to work and be assigned to work at any Roane State Community College campus location including the main campus, satellite campuses, or any property controlled, used, or leased by the College. Must be willing and may be assigned to work holidays, special events, or weekends as needed.
Job Duties
<ul>
<li>Characteristic Duties and Responsibilities:</li>
<li>Patrols the campus by foot or motor vehicle. Investigates suspected crimes, reports findings, and arrests suspected individuals.</li>
<li>Investigates accidents involving persons or property, reports probable cause of accidents, and pursues appropriate course of action.</li>
<li>Directs and controls traffic.</li>
<li>Testifies in court or legal proceedings.</li>
<li>May Issue citations for traffic and parking violations.</li>
<li>Operates and maintains law enforcement equipment.</li>
<li>Keeps records and makes reports</li>
<li>Supplemental Functions: All incumbents are expected to perform these functions except for those qualifying under the Americans with Disabilities Act for a reasonable accommodation.</li>
<li>Incumbents may provide backup to various functions within the unit.</li>
<li>May be required to perform related clerical tasks as assigned. Performs other work as assigned.</li>
<li>Direction Received: Employees work under general supervision. Advice and guidance are available from the supervisor as needed for complex issues or exceptions to policy.</li>
<li>Direction Given: Some direction may be given to non-sworn security personnel, otherwise none given.</li>
</ul>
Minimum Qualifications
Currently certified or able to obtain certification as a police officer by the Tennessee POST Commission. Must be in good standing employed by a law enforcement agency OR employed within the previous five years as a Tennessee POST Commission certified police officer that left their agency in good standing. Meets the requirements of TCA 38-8-106, Qualifications of Police Officers: (1) Be at least eighteen (18) years of age; (2) Be a citizen of the United States; (3) Be a high school graduate or possess equivalency; (4) Not have been convicted of or pleaded guilty to or entered a plea of nolo contendere to any felony charge or to any violation of any federal or state laws or city ordinances relating to force, violence, theft, dishonesty, gambling, liquor or controlled substances; (5) Not have been released or discharged under any other than honorable discharge from any of the armed forces of the United States; (6) Have his fingerprints on file or willing to be fingerprinted as part of the employment and submitted to the Tennessee Bureau of Investigation; (7) Have passed a physical examination by a licensed physician; (8) Have a good moral character as determined by a thorough investigation conducted by the employing agency; and (9) Be free of all apparent mental disorders as described in the Diagnostic and Statistical manual of Mental Disorders, Third Edition (DSM-III) of the American Psychiatric Association. Applicants must be certified as meeting these criteria by a qualified professional in the psychiatric or psychological fields. Possess a valid Tennessee operator license as issued by the Tennessee Department of Safety.
Knowledge, Skills, and Abilities
Knowledge of or the ability to learn the court system and presentation of evidence in court proceedings. Knowledge of or the ability to learn campus policies, city, county and state laws. Knowledge of or the ability to learn effective methods of investigations. Knowledge of or the ability to learn the geographic areas of the campus. Ability to react quickly and calmly in emergency situations and to determine proper course of action. Ability to ascertain facts or learn how to ascertain the facts by personal contact, observation, and the examination of records. Ability to ascertain facts or learn how to interpret pertinent provisions of laws, ordinances, and regulations. Ability to enforce laws firmly, tactfully and with respect for the rights of others. Ability to learn to operate law enforcement equipment necessary in the performance of required duties. Ability to meet local area and institutional requirements related to bonding, arrest authority and weapons use. Ability to understand and follow oral and written instructions. Ability to establish and maintain an effective working relationship with students, the public and other employees.


      Police Officer 1
    

This position will provide technical support for all personal computers on every campus including repair of hardware, software and printers and user support and assistance.
&nbsp;
Essential Functions:
&nbsp;
1. Technical Support
a. Provide desktop support for Window-based systems, including troubleshooting hardware, software, and baseline network issues.
b. Maintain Microsoft Office 365 applications, operating systems, and other business-critical software.
c. Assist in setting up and maintaining user accounts, permissions, and profiles in Active Directory.
d. Diagnose and resolve support issues using a service desk system.
2. Multi-campus Support
a. Travel to all campus locations to resolve technical issues, set up hardware, and perform routine maintenance.
b. Ensure timely resolution of issues to minimize downtime and maintain business continuity.
3. Hardware and Software Management
a. Diagnose and repair desktop, laptop, printer, and peripheral hardware
b. Collaborate with vendor/suppliers to ensure adequate hardware/software inventory within timely replacement cycles
4. Documentation and Communication
a. Document issues, resolutions, and changes in ticketing or service desk systems
b. Communicate technical information effectively to non-technical users
5. Collaboration
a. Work closely with senior IT staff to escalate complex issues and participate in system upgrades or migrations
b. Assist with training users on basic software and system operations as needed
&nbsp;
&nbsp;
Education, Training and Experience Required:

&nbsp;
1. Associates degree or actively enrolled in a related program of study and within 15 credit hours of graduation.
AND
At least 6 months’ experience through employment, internship or apprenticeship program which includes the following skills:
• Desktop support
• Software imaging and application deployment tools
• Working knowledge of service desk operations including phone support and ticketing systems
• Basic cybersecurity practices including phishing awareness
AND
Relevant industry-accepted certifications such as CompTIA A+, CompTIA Security+, Microsoft Office Specialist
&nbsp;
<h1>OR</h1>
2. Bachelor’s degree in information technology, Computer Science, or related technology field
AND
Relevant industry-accepted certifications such as CompTIA A+, CompTIA Security +, Microsoft Office Specialist
&nbsp;
&nbsp;
Knowledge, Skills, Abilities and Work Characteristics:
1. Strong problem-solving and analytical abilities
2. Excellent verbal and written communications skills
3. Ability to work independently or in a team setting
&nbsp;
Additional Requirements of the position:
1. Valid driver’s license, clear driving record and reliable transportation for travel to different locations
2. Willingness to travel up to 70% of the time to support 5 campus locations
&nbsp;

Hiring Salary Range:&nbsp;$51,530- $61,830
This position&nbsp;will be required to travel to all campus locations to provide hands-on technical assistance.

About Columbia State Community College:
As Tennessee’s first community college (established in 1966), Columbia State is committed to increasing access and enhancing diversity at all five of our campuses.&nbsp; Columbia State is a member of the Tennessee Board of Regents.&nbsp; Columbia State is known for excellence both inside and outside the classroom.
Columbia State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Vacation and Sick Leave</li>
<li>14 paid holidays</li>
<li>Medical, dental, vision and life insurance</li>
<li>Retirement plans</li>
<li>Optional 401K and 403B Deferred Compensation Plans</li>
<li>Educational benefits for the employee and their spouse and dependents</li>
</ul>
Columbia State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, disability, age, status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. The following person has been designated to handle inquiries regarding nondiscrimination policies: Executive Director of Human Resources <a href="mailto:humanresources@columbiastate.edu" target="_blank">humanresources@columbiastate.edu</a> 1665 Hampshire Pike, Columbia, TN 38401 931-540-2501

684 Motlow State Community College Jobs