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Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.HUHSHarvard University Health Services (HUHS) is&nbsp;the on-site multi-specialty medical practice and health administration for the Harvard community.&nbsp;It provides care to students, faculty, staff, eligible post-docs, retirees, and their dependents.&nbsp;HUHS also manages two university-owned health plans, HUGHP&nbsp;(for faculty and staff) and SHIP&nbsp;(for students), and collaborates with other departments to address public health needs. Job Description The Health Assistant II provides outstanding healthcare and patient service.&nbsp; Serves as the primary contact with patients including, greeting patients on the phone and in person, routing messages, making appointments, collecting co-pays, registering patients, and managing patient flow.&nbsp; Administrative duties also include maintaining the referral database, assisting with correspondence, developing and printing reports, and maintaining files.&nbsp; Clinical duties include assisting with specimen collection and readying examination rooms, assisting clinicians in carrying out tests, and providing support and instructions to patients.&nbsp; Performs other related duties as required.Job-Specific Responsibilities: Administrative:<ul><li>Follows standard work when opening and closing the clinic.</li><li>Collects and records payments for insurance co-payments.</li><li>Efficiently books appointments utilizing all functions of the appointment system.</li><li>Knows which questions to ask to appropriately book appointments for a multitude of specialties.</li><li>Understands the insurance limitations and refers patients to member services for accurate information.</li><li>Manages emergency phone calls according to protocol.</li><li>Maintains current Heart Saver certification.</li><li>Knows which questions to ask to successfully transfer calls, interrupt the physician, or take a message.</li><li>Use proper phone etiquette to avoid blind transfers to others.</li><li>Assists patients in making appointments for testing done outside HUHS.</li><li>Accurately assesses, sorts, and distributes lab results to clinicians.</li><li>Maintains patient privacy, confidentiality, and a safe patient environment.</li><li>Properly handles patient requests for medical record and x-ray information.</li></ul>Clinical:<ul><li>Handles specimens correctly using two patient identifiers and assures proper labeling of specimens.</li><li>Understands principles of infection control and maintains universal precautions at all times.</li><li>Utilizes full knowledge of instrument handling, cleaning, and sterilization.</li><li>Assists during minor surgeries in surgical specialties, dermatology, urology, and OB/GYN.</li><li>Assists clinicians during patient exams by helping patients prepare for their examination, chaperoning, and assisting when necessary.</li><li>Maintains exam room supplies assuring expiration dates are monitored, and supply is adequate.</li><li>Demonstrates proper technique and adherence to safety protocols when performing venipuncture for blood collection, ensuring patient comfort and accurate specimen labeling.</li></ul>Competencies:<ul><li>Demonstrates the ability to obtain and document accurate vital signs including temperature, blood pressure, pulse and respiratory rate.&nbsp;</li><li>As requested accurately performs and documents postural vital signs.</li><li>Accurately performs and documents visual acuity testing.</li><li>Demonstrates knowledge and skill necessary to perform waived testing. Demonstrates the ability to fit patients with canes or crutches and instruct them in the correct use of these devices.</li><li>Demonstrates the ability to set up an oxygen delivery system.&nbsp;</li><li>Demonstrates the ability to set up nebulizer equipment.</li><li>Demonstrates the ability to perform and document pulse oximetry.</li><li>Demonstrates the ability to recognize a negative PPD skin test result.</li><li>Demonstrates proper technique and adherence to safety protocols when performing venipuncture for blood collection.</li></ul>Age-Specific Competencies:Provides care to the adolescent through utilization of the following:<ul><li>Supplements explanations with reasons for “why?”</li><li>Encourages questions regarding fears.</li><li>Allows adolescent maintain control.</li><li>Realizes there may be resistance.</li><li>Provides privacy.</li></ul>Provides care to the adult patient through utilization of the following:<ul><li>Recognizes anxiety regarding potential chances in lifestyle resulting from illness.</li><li>Provides education based on learning needs.</li></ul>Provides care to the geriatric patient through utilization of the following when appropriate:<ul><li>Speaks distinctly due to loss of ability to discriminate sounds.</li><li>Slows pace of explanation due to slowed cognitive functioning.</li><li>Focuses objectives directly in line of vision due to decreased visual acuity.</li><li>Maintains a safe environment based upon physical and psychological functions.</li></ul>Compliance:<ul><li>Adheres to the expectations and professional responsibilities of the department.&nbsp;</li><li>Employs the standards, practices, and procedures of the department.&nbsp;</li><li>Completes and complies with HUHS training requirements including HIPAA Privacy and Security.&nbsp;</li><li>Reports non-compliance incidents to the supervisor, manager, and/or Compliance Officer.</li></ul> Qualifications Basic Qualifications: <ul><li>Graduate of medical assistant program</li><li>Two years of patient service experience</li></ul>Additional Qualifications and Skills: <ul><li>Administrative experience in a healthcare environment</li><li>Knowledge of Microsoft Office applications</li><li>Excellent interpersonal, organizational, and communication skills</li><li>Good judgment, ability to identify and set priorities, multi-task, and work well with deadlines</li><li>Ability to handle confidential information with discretion</li><li>Willingness to learn new skills and to work as part of a team in a changing environment</li><li>Bilingual skills preferred</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 32.5 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening:&nbsp;Criminal, Identity, Healthcare Sanctions Level 3</li><li>Other Information: Schedule for this position is: Mon 11:15am - 5:30pm; Tue 8am - 5:30pm; Wed 8am - 5:30pm; Thur FLEX; Fri 8am - 5:30pm<ul> 
</ul></li></ul>Work Format DetailsThis position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 052. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Health Assistant II

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.HUHSHarvard University Health Services (HUHS) is&nbsp;the on-site multi-specialty medical practice and health administration for the Harvard community.&nbsp;It provides care to students, faculty, staff, eligible post-docs, retirees, and their dependents.&nbsp;HUHS also manages two university-owned health plans, HUGHP&nbsp;(for faculty and staff) and SHIP&nbsp;(for students), and collaborates with other departments to address public health needs. Job Description The Health Assistant II provides clinical and administrative support according to coverage needs. Clinical duties include, but are not limited to preparing examination rooms, performing EKGs and waived testing, administering immunizations, maintaining patient flow, providing patient instruction regarding preparation of tests/procedures, preparing medical records ensuring that confidentiality is maintained, and assisting clinicians during examinations and minor procedures. Administrative duties include assisting patients on the phone and in person, checking patients in and collecting copays, scheduling appointments (including outside tests), and other general office responsibilities, including sending out letters and routing messages to clinicians.&nbsp; Performs other related duties as required.&nbsp;Job-Specific Responsibilities: Administrative:<ul><li>As a member of the clinical care team, assures the safe and satisfactory care of patients.</li><li>Opens and closes the clinic according to written protocol.</li><li>Collects and records all payments including insurance co-payments, inoculations, fee for service, and medical equipment.</li><li>Demonstrates the ability to schedule patient appointments utilizing all functions of the appointment system.</li><li>Completes all the necessary information in scheduling patient appointments.&nbsp;</li><li>Knowledgeable about and able to articulate insurance limitations to patients understanding when to refer patients to Member Services.</li><li>Handles all emergency phone calls appropriately, efficiently, and according to emergency protocol.&nbsp;</li><li>Schedules outside tests for patients.</li><li>Appropriately sorts and distributes lab results to clinicians.</li><li>Responds appropriately to patient requests for medical record information.</li><li>Performs data entry.</li><li>Performs general office responsibilities including typing and sending out letters.</li><li>Assists patients by providing directions, escorting, transporting and ensuring their comfort and safety.</li></ul>Clinical:<ul><li>Sets priorities in organizing activities for the day to assure excellent patient care in conjunction with the clinical team and group leader.</li><li>Demonstrates flexibility when unexpected changes in assignment occur.</li><li>Identifies own learning needs and requests assistance from others when needed.</li><li>Documents care provided using appropriate forms.</li><li>Communicates to other staff members/group leader and/or clinician prior to leaving unit for break or lunch periods and prior to leaving for the day in order to ensure appropriate unit coverage.</li><li>Maintains adequate inventory of exam room supplies.</li><li>Monitors expiration dates of relevant supplies.</li><li>Maintains adequate preparation of examination rooms at the beginning and end of the day and between each patient contact.</li><li>Completes and documents daily exam room surveillance checks.</li><li>Demonstrates skill and proficiency in maintaining patient flow.</li><li>Demonstrates the ability to identify and respond to potential life threatening situations during telephone encounters.</li><li>Demonstrates universal precautions in all care delivery.</li><li>Demonstrates principles of medical asepsis through proper hand washing techniques, proper handling and disposal of infectious wastes, and proper handling of specimens.&nbsp;</li><li>Adheres to policy and procedure regarding handling and processing of all specimens.</li><li>Assists clinicians with pelvic examinations and pap smears.</li><li>Provides patient instruction regarding preparation of tests/procedures.</li><li>Carries out proper procedure for reporting faulty equipment.&nbsp;</li><li>Monitors PPI insuring nothing is viewed by patients or unauthorized personnel.</li><li>Communicates abnormal findings/changes in patient status to appropriate team member.</li><li>Maintains current CPR recertification.</li><li>Administers immunizations.</li><li>Performs EKGs.</li></ul>Competencies:<ul><li>Demonstrates the ability to obtain and document accurate vital signs including temperature, blood pressure, pulse and respiratory rate.&nbsp;</li><li>As requested, accurately performs and documents postural vital signs.</li><li>Accurately performs and documents visual acuity testing.</li><li>Demonstrates knowledge and skill necessary to perform waived testing. Demonstrates the ability to fit patients with canes or crutches and instruct them in the correct use of these devices.</li><li>Demonstrates the ability to set up an oxygen delivery system.&nbsp;</li><li>Demonstrates the ability to set up nebulizer equipment.</li><li>Demonstrates the ability to perform and document pulse oximetry.</li><li>Demonstrates the ability to recognize a negative PPD skin test result.</li></ul>Age Specific Competencies:<ul><li>Provides care to the adolescent through utilization of the following:</li><li>Supplements explanations with reasons for “why?”</li><li>Encourages questions regarding fears.</li><li>Allows adolescent to maintain control.</li><li>Realizes there may be resistance.</li><li>Provides privacy.</li></ul>Provides care to the adult patient through utilization of the following:<ul><li>Recognizes anxiety regarding potential chances in lifestyle resulting from illness.</li><li>Provides education based on learning needs.</li></ul>Provides care to the geriatric patient through utilization of the following when appropriate:<ul><li>Speaks distinctly due to loss of ability to discriminate sounds.</li><li>Slows pace of explanation due to slowed cognitive functioning.</li><li>Focuses objectives directly in line of vision due to decreased visual acuity.</li><li>Maintains a safe environment based upon physical and psychological functions.</li></ul>Compliance:<ul><li>Adheres to the expectations and professional responsibilities of the department.</li><li>Employs the standards, practices, and procedures of the department.</li><li>Completes and complies with HUHS training requirements including HIPAA Privacy and Security.</li><li>Reports non-compliance incidents to the supervisor, manager, and/or Compliance Officer.</li></ul> Qualifications Basic Qualifications: <ul><li>Graduate of medical assistant program with certification</li><li>Two years of patient service experience</li></ul>Additional Qualifications and Skills: <ul><li>Administrative experience in a healthcare environment</li><li>Knowledge of Microsoft Office applications</li><li>Excellent interpersonal, organizational, and communication skills</li><li>Good judgment, ability to identify and set priorities, multi-task, and work well with deadlines</li><li>Ability to handle confidential information with discretion</li><li>Willingness to learn new skills and to work as part of a team in a changing environment</li><li>Bilingual skills preferred</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Compensation Range/Rate (including Shift Differential if applicable): </li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening:&nbsp;Criminal, Identity, Healthcare Sanctions Level 3</li></ul>#LI-KP1Work Format DetailsThis position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 052. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Health Assistant II 

Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.<ul><li>Demonstrate effective use of supplies and staff labor hours.</li><li> May assist with billing log preparation and updates.</li><li>Perform duties as assigned to meet the patient care or operational needs of the clinic</li><li> Obtain blood samples for laboratory analysis as required to complete physician orders.</li><li> Complete and document monthly review of patient medication profiles.</li><li>Knowledge of and comply with applicable health care professionals practice act requirements.</li><li>Perform duties at all times under the supervision of a Charge Nurse and within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations</li><li>Maintain thorough, accurate, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals to include progress reports.</li><li>Report any significant information or change in patient condition to the Charge Nurse.</li><li> Report machine problems to Biomedical Technician and Administrator.</li><li> Participate in staff meetings as required. Attend in-service and continuing education offerings in compliance with company policy and procedure.</li><li>Assist with staff training as requested.</li></ul>

U.S. Renal Care

Dialysis Licensed Vocational Nurse

Dialysis Licensed Practical Nurse

AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Description POSITION SUMMARY The Clinical Adoption Coach I provides clinical technology support through collaboration, learning and performance instruction with a focus on providers and clinicians for clinical service delivery across the continuum. The Adoption Coach collaborates with subject matter experts to develop and deliver effective training to clinicians and ensure optimal and most efficient use of the EHR and other IT assets in an effort to lead to higher physician satisfaction and adoption of the technology. The Clinical Adoption Coach I provides the pertinent specific EHR domain capability to ensure continuity of the platform. This role is critical to ensuring the translation of current vs future state work flow in the implementation of new technology and optimization of current technologies. The Coach is also responsible to implement mitigation strategies and escalation if an end user is challenged with adoption and/or the execution of change management. They are required to be a resource to Super Users, At-The-Elbow (ATE) during implementations, upgrades, and optimization initiatives. The position requires a working knowledge of clinical documentation workflows, within an Electronic Health Record (EHR) and is responsible for training within various EMR systems. Must be able to teach and develop new workflows and adapt the technology within a variety of applications. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation. Works under moderate supervision. This position requires on-call responsibilities. 12 hr. shifts including Weekends, overnight, holidays as needed QUALIFICATIONS EDUCATION: High School Diploma required; Bachelor's Degree in a related area preferred. LICENSE/CERTIFICATION: EXPERIENCE: 0-3 years of experience in the field or in a related area. Has knowledge of commonly used concepts, practices and procedures within a particular field. PERFORMANCE EXPECTATIONS * Collaborates with subject matter experts to develop and deliver effective training to clinicians and providers consistent with business objectives and best practices. This job requires on-call responsibilities which includes overnight, days, weekends and holiday rotations as needed. * Develops, and maintains an in-depth level of knowledge of IT and Operational workflows for the clinical areas they work with. * Conducts current state and future state review sessions, documents, and solicits feedback from customer in preparation for projects. * Documents operational and clinical workflows through working with end users in order to prepare for system enhancements, upgrade, and new functionality. * Utilizes LEAN/Six Sigma processes when developing workflow design and optimizations, with achieving system and end user efficiencies in mind. * Works with clinicians and providers to achieve optimal and most efficient use of the EHR and other IT tools, incorporating a data driven approach to identify priorities and opportunities to improve adoption. * Conducts performance-based measurement and data incorporated assessments for evaluation of training programs, including development and deployment of electronic surveys and analysis of data from relevant tools. * Works collaboratively with physician leadership, organizational leadership, IT and others to provide integrated and coordinated learning projects in support of the organization's vision, mission, and goals. * Acts as a liaison with Clinical Informatics and Applications Analysts throughout AIT, translating workflows and participating in system testing. * Responsible for instructional program training through a mix of classroom style, web based, and at the elbow training support. Uses facilitation and presentation skills to engage class participants in the learning activity professionally and effectively. * Creates and distributes training procedural manuals and supporting documentation for training programs and clinical information system implementations. * Remains current on developments in training and instructional methodologies, including technology enhancements, and incorporates these developments into the education and training programs. Adapts to emerging technologies and industry trends to enhance education and training programs. * Actively works with the business to promote end-user engagement and system adoption; assists in developing a formal communications and adoption program * Prepares training status reports, exhibits, communications and training procedures as required. * Serves as a liaison between IT and the customer; developing best practices and optimization requirements effectively. Ensures that appropriate, consistent follow-up is provided. Facilitates problem solving within and between departments. * Considers quality metrics in the design of content as appropriate * Assists in developing content for clinical testing and validation with the Clinical Adoption and Testing Leads. Works with the team to test system functionality as required * Works with other teams to develop and deliver specific communications and adoption strategies * May be a first point of contact for user support and problem solving * Strong presentation skills with the ability to effectively tailor messaging based on the audience and subject matter * Monitors attendance and requirements for required training as assigned and provides mechanisms for soliciting ongoing feedback from all users.* * Maintains membership on, or consultation to, appropriate committees, work groups or task forces as needed to facilitate the ongoing process of the design, implementation and revision of automated and manual components of clinical information system and associated education.* * Maintains a broad knowledge of hardware, operating systems, applications, and process * Maintains a positive and open attitude to change.* * Maintains patient, family, physician and employee confidentiality.* * Utilize the ITIL framework in the areas of incident, change and problem management services within AtlantiCare.* * Maintains knowledge of security and data integrity issues related to the clinical information system.* WORK ENVIRONMENT Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. This position requires long periods of reading, hearing, sitting, standing, walking, stooping and crouching a majority of the workday. This position requires eye and hearing strain at times. Works with such equipment as computer terminal, fax machine, printer and copier. Must be comfortable working in a clinical setting. REPORTING RELATIONSHIP This position reports to the Clinical Adoption Manager The above statement reflects the general details considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental &amp; Vision Insurance Retirement Plans with employer contributions Short-Term &amp; Long-Term Disability Coverage Life &amp; Accidental Death &amp; Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future. Job Category Information Technology Hours Per Week 40 Weekends Required? Yes Holidays Required? Yes Shift Varies Posititon Status Full-Time Job Details Pay Range $60472 - $90806 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. PI278459655

Clinical Adoption Coach

Job Title Customer Svc Rep/UKHC Requisition Number RE51810 Working Title Customer Relations Specialist Department Name H4005:Office of Patient Experience Work Location Lexington, KY Grade Level 08 Salary Range $19.00-30.09/hour Type of Position Staff Position Time Status Full-Time Required Education BA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 1 yr Required License/Registration/Certification None Physical Requirements The physical requirements of this position include: sitting at a computer workstation for extended periods of time with repetitive motions (such as typing); occasionally standing or walking with objects up to 25lbs; and regular traveling/walking through the facilities. Shift Monday – Friday 8:00am – 4:30pm (with some flexibility). May also include some evenings, weekends and holidays per departmental needs. Job Summary The Customer Relations Specialist will provide prompt, sensitive and professional responses to patients and families regarding their complaint or grievance. This position will also collaborate and serve as a liaison between patients, families, and/or surrogates and UK HealthCare staff and departments; will research and document obstacles to the delivery of service to proactively work on developing solutions; and adhere to UK Healthcare Behavioral at all times. Skills / Knowledge / Abilities The ideal candidate for this position will have a proven track record of providing exceptional customer service; superior communications abilities with an emphasis on patient care, diplomacy, and sensitivity; and a strong background in utilizing Microsoft systems including Windows, Word, and Excel. Does this position have supervisory responsibilities? No Preferred Education/Experience Bachelor’s degree in a healthcare related field with 3 years of experience preferred. Deadline to Apply 10/12/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Customer Svc Rep/UKHC

Job Title Information Technology Trainer/UKHC Requisition Number RE51794 Working Title Information Technology Trainer Department Name H3997:EVPHA Information Technology Work Location Lexington, KY Grade Level 10 Salary Range $48,360-81,328/year Type of Position Staff Position Time Status Full-Time Required Education BS Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 3 yrs Required License/Registration/Certification None Physical Requirements The essential job functions of this position require you to: provide leadership and resource management; communicate and build strategic working relationships with staff and other individuals from diverse backgrounds; abide by University guidelines; maintain confidentiality; prioritize and manage work effectively; work within a fact paced, time sensitive project; positively represent the University; perform work in a sedentary position; report to meetings at different locations both on campus and off campus; travel outside the local area for training; and work successfully with a team and independently. Shift The expectation is primarily day shift Monday through Friday, however as an exempt-level position, additional hours will be required as needed to perform job duties. This position will also include on-call coverage that may include weekends and holidays. Job Summary Using best practices and adult learning principles, the IT Technology trainer will facilitate the teaching of information technology to all healthcare professionals including faculty, nursing staff and other healthcare professionals across the enterprise. The position will be responsible for teaching the material providing support to users; participating in the implementation of new systems; collaborating and communicating with stakeholders ensuring that changes are disseminated and providing exceptional customer service to faculty, staff and co-workers. Will work remote but the position requires occasional travel within Kentucky to UK Healthcare remote site clinical areas to provide training. Skills / Knowledge / Abilities The ideal candidate will have excellent communication, facilitation and presentation skills; and be proficient in MS Office Suites, Captivate or similar e-learning software. Does this position have supervisory responsibilities? No Preferred Education/Experience Bachelor’s degree with experience in Information Technology training preferred. Deadline to Apply 10/12/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Information Technology Trainer/UKHC

Come care with us at West Coast University! As a Nursing Faculty member for a certified Great Place to Work, you will guide nursing students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare. &nbsp;At West Coast University you will have the opportunity to share your success story with the next generation of nurses as a key member of our student-centered, innovative community!You will make an impact by: &nbsp;<ul><li>Serving as a mentor, role model and facilitator who provides guidance and academic support for students.</li><li>Demonstrating enthusiasm for teaching, the teaching/learning process and for individual students.</li><li>Applying your skills and experience to your assigned teaching schedule.</li><li>Participating in and contributing to assessment activities of courses/curriculum and programs via a continuous improvement plan set forth by the University.</li><li>Regularly contributing to improvement of class materials and syllabi within prescribed shared governance culture.</li><li>Utilizing a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.</li><li>Maintaining scholarly activities.</li><li>Participating in professional growth and service in accordance with university policies.</li><li>Advancing our commitment and focus on the students we serve, and their success as healthcare professionals.</li><li>Fully leveraging our innovative technologies and resources, such as our Simulation and Innovation Labs.</li><li>*If working with students in a Clinical setting you will:<ul><li>Assume complete responsibility for students in clinical facilities.</li><li>Clarify clinical expectations with students.</li><li>Clarify student placement and expectations with clinical facility staff.</li><li>Utilize care planning time to direct students to available resources needed for clinical preparation.</li><li>Assess student knowledge and skill level to ensure safety and optimal care to patients.</li><li>Utilize pre- and post- conference to allow students an opportunity to share learned experiences, ensuring clarity of the correlation between &nbsp;weekly theory content with clinical objectives and experiences.</li><li>Provide feedback of clinical performance immediately after observation of event and of overall performance at midterm and end of semester.</li></ul></li></ul>Your Experience Includes: &nbsp;<ul><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li><li>Working with online learning management systems to further engage the student learning process.</li><li>Compliance with state, federal and local laws/regulations relating to programs, governmental compliance, and other regulatory standards such as state Board of Nursing.</li><li>Clinical RN - Must have a minimum of two (2) year’s prior experience as a registered nurse providing direct patient care and have a minimum of one year experience in the field in which they teach.</li></ul>Education: Education and experience must align with state regulations and comply with the rules and regulations of state authorization agencies.<ul><li>Master’s degree in nursing</li><li>Professional nurse licensure required.</li></ul>#HEJDo you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

West Coast University

Nursing Faculty - Med-surg

Initial Posting Date: 09/27/2025Application Deadline:10/07/2025Agency:Oregon Health AuthoritySalary Range:$8,920 - 13,148Position Type:EmployeePosition Title:Program Nurse Manager - Oregon State Hospital Salem (Float Pool)Job Description:Opportunity Awaits, Apply Today!&nbsp; - Program Nurse Manager (Oregon State Hospital Salem Campus (Float Pool)The Program Nurse Manager (PNM) is responsible for supervising, monitoring, and evaluating the performance of staff working on his/her shift, as well as, assigned Relief Pool staff. The PNM works in collaboration with unit and program management to establish and operationalize policies, procedures, and protocols to guide patient care/treatment and maintain compliance with state and federal law as well as applicable regulatory and accrediting agency standards. This position works collaboratively with the Centralized Staffing Office and plans, organizes, schedules, supervises, and evaluates nursing services, activities, and programs to assure delivery of the highest quality mental health treatment and care by directing the allocation of staff resources based on acuity and available personnel.For a full review of the position description, pleaseclick here.If this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.The Oregon State Hospital provides patient-centered, psychiatric treatment for adults from throughout the state who need hospital-level care. Our primary goal is to help people recover from their illness and return to the community. Our services include psychiatric evaluation, diagnosis, and treatment, as well as community outreach and peer support. Watch “Welcome to the Oregon State Hospital” video here.What We Are Looking ForMinimum Qualifications: These qualifications must be visible in your application for consideration.At the time of application, possess a valid Oregon Registered Professional Nurse's license AND three years of nursing experience including some&nbsp;supervisory and/or teaching experience which&nbsp;demonstrates knowledge of:<ul><li>Nursing techniques and therapeutic intervention used in care and treatment of&nbsp;patients with mental illness&nbsp;</li><li>Supervisory techniques and work management of subordinate personnel</li><li>Administrative and educational principles and practices involved in nursing&nbsp;administration</li></ul>Desired Attributes: The following are skills and lived experiences that we have identified as key to success in this role at OHA. These are the attributes we are looking for in our top candidate. If you possess any of these, please let us know in your application.<ul><li>Demonstrated ability to lead teams effectively and serve as a positive role model</li><li>Demonstrated ability in solving complex problems and communicating clearly in both written and verbal formats</li></ul><ul><li>Demonstrated knowledge of healthcare regulations with the ability to apply them accurately in practice</li><li>Proven track record of building effective working relationships with diverse individuals and teams</li><li>Experience implementing initiatives to advance health equity, reduce systemic health disparities and collaborate effectively with diverse, vulnerable and underrepresented populations.</li></ul>Special Requirements:&nbsp;To be hired, you must have an abuse check, criminal records and driving records check that meets OHA criteria at the time of hire, and throughout employment.Unit/Schedule: To Be DeterminedThis position is 100% in person.Application GuidanceHow to Apply: Submission Requirements - At the time of application, ensure the work history in your applicant profile is up to date and attach a current copy of your resume (required), cover letter (required) and answer all supplemental questions. <ul><li>External Candidates: Visit the State of Oregon job opportunities webpage to submit your application. Be sure to follow all application submission requirements.</li><li>Internal Candidates: Current State of Oregon employees must apply through their employee Workday login. Be sure to follow all application submission requirements.</li></ul>After You Apply:<ul><li>Before the job announcement closes, log in to your Workday account to check for pending tasks under “My Applications” and complete them.</li><li>Remember to check your email (including your junk folder) and Workday inbox for updates on your application.</li><li>We value our veterans! To ensure the security of your information, kindly follow the instructions for how to submit your Veteran documents for preference found here. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.</li></ul>Reminders:<ul><li>Your candidate profile and application materials are great opportunities to showcase your interest in the position and highlight your skills and experience. Submissions will be screened for consistency and communication skills, including attention to detail, spelling, and grammar. For more tips and guidance, check out What you need to know to get the job!</li><li>This recruitment will be used to fill one full-time position located in Junction City, &nbsp;OR, and may be used to fill future vacancies as they occur. </li><li>This position is 100% on site. Please check SECTION 4. WORKING CONDITIONS, of the position description linked above to review more details regarding the details surrounding the working conditions.</li><li>Please download and save a copy of this job announcement and linked position description, as it is not available after the application deadline. For questions about the announcement, or if you require an alternate format to apply, please contact Jenny Templin at 971-372-8147 or <a href="mailto:Jenny.Templin@oha.oregon.gov" target="_blank">Jenny.Templin@oha.oregon.gov</a>.</li></ul>Benefits of Joining Our TeamWe offer a workplace that balances productivity with enjoyment;&nbsp;promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from. If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority&nbsp;is the place for you. We also offer a competitive benefits package including:<ul><li>Excellent medical, vision, and dental benefits package for the employee and qualified family members with a very low monthly out-of-pocket cost.</li><li>Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.</li><li>Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.</li><li>Possible eligibility for the Public Service Loan Forgiveness Program.</li><li>Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).</li></ul><ul><li>Training opportunities that will help grow your career with the State of Oregon.</li></ul>Additional Details<ul><li>The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Department of Administrative Services Equal Pay Analysis Webpage for more information.</li><li>The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Review the Classification and Compensation page for more details on the classification.</li><li>Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.</li></ul>Helpful Links &amp; ResourcesHow to Set Job Alerts | Workday Applicant FAQ | Oregon Health Authority | Facebook | Instagram | LinkedIn | Veterans ResourcesThe Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on any protected class—including race, sex, veteran status, disability, age, color, religion, national origin, marital status, or sexual orientation—and we do not screen applicants based on current or past compensation. Salary is determined through a fair review of your education, experience, and training as it relates to the position.OHA is an anti-racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.

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