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Department: Practice Administration
About Us:
Ballard Spahr is a renowned national law firm with more than 750 lawyers across 18 offices in the United States. A career at Ballard Spahr offers a diverse group of mentors, colleagues, and friends, and strong leadership that provides support and encouragement for career growth.
The pricing team is made up of business professionals dedicated to assisting our more than 300 matter billing lawyers in developing and implementing value-based fee arrangements that align with both client needs and the firm's profitability goals. With a strong history of building trusted relationships across the firm, our group plays a pivotal role in driving successful outcomes. As Strategic Pricing Manager, you will play a vital part in this process by providing hands-on support while developing our pricing analyst team to ensure continued excellence. This position is hybrid and offers a work schedule of 3 days a week in the office. 
Why Join Us? 
<ul>
<li>Innovative Work Environment: Become part of a forward-thinking firm that enjoys substantial support and visibility from the firm's executive leadership.</li>
<li>Professional Development: Take advantage of continuous learning opportunities and avenues for career growth.</li>
<li>Inclusion: Join a Business Resource Group and share cultural, experiential, or job-related interests, experiences, and/or backgrounds.</li>
<li>Impactful Contributions: Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service.</li>
</ul>
 Your Role: 
 As a Strategic Pricing Manager within our Pricing Team, your responsibilities include but are not limited to:
<ul>
<li>Serve as a key resource for pricing-related matters, providing coaching and support to lawyers and other involved in pricing proposals and approvals, and advancing pricing as a strategic tool to build strong client relationships.</li>
<li>Mentor, coach, and develop members of the Pricing team by offering ongoing feedback, supporting skill development, and facilitating professional growth opportunities.</li>
<li>Collaborate with Department Management and Practice Group Leaders supporting the development of proposals for billing rates in connection with our annual rate setting process.</li>
<li>Support the development and maintenance of platforms for evaluating billing rates using competitive benchmarking tools and internal profitability analytics.</li>
<li>Work closely with our recruiting teams to help determine appropriate salaries and rates for new fee earners.</li>
<li>Ensure billing rates are established to maximize profitability while aligning with peer firms.</li>
<li>Develop tools that analyze past investments, create tailored pricing strategies with accurate budgets, and compare actual profitability of alternative pricing arrangements.</li>
<li>Partner with lawyers to develop staffing plans and budget templates that support value-based fee arrangements for recurring projects.</li>
<li>Collaborate with lawyers, practice groups, marketing professionals, and financial management to prepare financial analyses and pricing responses for client RFP submissions.</li>
<li>Deliver training on pricing-related topics to lawyers and business professionals.</li>
</ul>
 What We're Looking For:
<ul>
<li>Growth Mindset: Self-motivated with a passion for continuous learning and problem-solving.</li>
<li>Communication: Strong communication and interpersonal skills for effective engagement and collaboration.</li>
<li>Detail-Oriented: Keen attention to detail with the ability to manage multiple priorities and deadlines independently.</li>
</ul>
Required Experience:
A bachelor's degree is required, with preference given to candidates who have studied Accounting, Finance, or Economics. Applicants should have a minimum of seven years' experience in finance-related disciplines, ideally including analytics within a law firm or professional service industry; prior experience managing a team is preferred. Experience in a legal environment and a strong track record of supporting decision-makers and client-facing professionals on pricing strategy issues are desirable. Candidates must possess working knowledge of legal services pricing and alternative fee arrangements, as well as the ability to analyze financial data and prepare concise management reports. Proficiency in Excel, including v-lookups, pivot tables, and modeling, and other Microsoft Office applications is essential; experience with data visualization tools such as PowerBI is also desired. Strong communication and interpersonal skills are required for effective engagement and collaboration, along with experience in process design and implementation.
The salary range for this position is from $130,000 - $155,000, which reflects the Firm's good faith and reasonable estimate of possible compensation at the time of posting. Actual pay will depend on several factors such as the candidate's experience, qualifications, and location.
Ballard Spahr offers an excellent benefits package. A summary of available benefits can be found <a href="https://www.ballardspahr.com/careers/staff" target="_blank">here</a> in the Careers section of the firm's website.
Ready to Grow with Us?
If you are ready to play a vital role in the Firm's success, we encourage you to apply and be a part of our commitment to excellence.
At Ballard Spahr, we believe that our skills, perspectives, and backgrounds drive innovation and excellence, while our unique culture fosters collaboration and success. Our culture of thriving together forms the cornerstone of how we deliver exceptional service and position our firm for a strong future. We welcome and encourage applicants from all backgrounds to apply.
Ballard Spahr is an equal opportunity employer. We offer equal consideration to all qualified applicants, regardless of race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.
The firm is not accepting resumes from search firms for this position.

Ballard Spahr LLP

Strategic Pricing Manager

<h3>Job Description:</h3>The RoleBased in Boston, the Term Life Product Manager is a key member of the Fidelity Investment Life Insurance (FILI) growing product team that drives the product strategy, development and management of life insurance and annuity products to provide value to Fidelity customers. This role will oversee the full lifecycle of FILI’s digital term offering - lead product strategy, development and enhancement in collaboration with large and diverse cross-functional teams and external partners / vendors. The ideal candidate combines strategic and analytical thinking with deep domain knowledge in life insurance products and excels at influencing stakeholders across the organization. Specific responsibilities include:<ul><li>Product Strategy / Roadmap:<ul><li>Collaborate with cross functional teams (Marketing, Technology, Actuarial, Underwriting, etc.) to define the vision and roadmap for Digital Term Life offerings (e.g. target customer, pricing strategy, channel strategy etc.) to achieve strategic objectives.</li><li>Maintain and clearly communicate Digital Term product strategy and roadmap, ensuring alignment with key stakeholders across the organization and driving execution of the roadmap.</li><li>Conduct market research and competitive analysis to identify user needs, assess market opportunities for product enhancements.</li><li>Facilitate cross functional effort (e.g. marketing, distribution and operations) to identify opportunities to improve the end to end digital customer experience</li><li>Partner with distribution to ensure alignment of target customer, value proposition, pricing strategy, and integration into the Fidelity ecosystem</li><li>Collaborate with Actuarial, Underwriting, Marketing to monitor competitive pricing, refine pricing strategy and execute on pricing updates.</li></ul></li><li>Product Development: <ul><li>Communicate product requirements and guide the Technology team and other key stakeholders to execute on product enhancements</li><li>Develop detailed product specifications, applications and regulatory filings in collaboration with product actuaries, compliance, underwriter, technology and cross-functional teams</li><li>Partner with FILI marketing and distribution team to set initial product sales goals, identify customer engagement opportunities to meet those goals and to create training and marketing materials for new products</li></ul></li><li>Product Management: <ul><li>Define, establish, maintain and publish sales reports and other key performance metrics for management reporting</li><li>Define, establish, maintain and analyze user data to measure the product's success and identify areas for continuous improvement.</li><li>Work with compliance and actuary as needed to ensure on contract and other filing documents are consistent with product specifications</li><li>Partner with Operations, Actuarial, Compliance etc. on maintenance of forms</li><li>Manage relationship with external vendors on data access &amp; updates</li><li>Collaborate with Marketing and Distribution on enhancements and growth initiatives for the product</li><li>Partner with Distribution to identify new integration opportunities across the Fidelity enterprise and potentially with external partners</li><li>Review and maintain product training materials and customer facing articles</li></ul></li><li>Provide product expertise to support strategic initiatives:<ul><li>Participate in the development of innovative product offerings for FILI’s overall product roadmap by contributing life insurance product expertise, customer perspectives, and industry market insights</li><li>Act as a Subject Matter Expert on Fidelity insurance-related initiatives related to term life insurance</li><li>Collaborate with diverse teams across Fidelity to support a variety of insurance related projects</li></ul></li></ul>The Expertise and Skills You Bring<ul><li>5+ years of experience in developing, launching, and managing life insurance products</li><li>Experience with retail Digital Term or other digitally distributed financial products is strongly preferred</li><li>Experience with UL, WL, and Group Life product development and product management is a plus</li><li>Strong strategic thinking, project management skills with experience influencing cross functional groups without authority</li><li>Self-starter - able to assess what work needs to be completed and how to get it done</li><li>Proven track record with building and maintaining positive relationships as you work collaboratively across teams</li><li>Strong communication skills, including the ability to communicate complex and technical concepts to stakeholders across different levels</li><li>Knowledge of financial services products, and the role of life insurance in financial planning</li><li>Ability to manage multiple competing priorities, proactively identify risks and execute risk mitigation strategies</li><li>Expert in Microsoft Excel and strong user of other Microsoft products</li><li>Bachelor’s degree required</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe TeamOutstanding opportunity to join a newly formed team at FILI. The growing FILI Product Team is a dynamic group that supports the development and management of new and in-market annuity and life insurance products to provide value to Fidelity customers. FILI provides financial products that help Fidelity’s investors achieve lifetime financial goals. Having annuity and life insurance solutions as options is a strategic advantage for Fidelity’s Brokerage and Wealth Management business units. Our products help ensure our clients do not outlive their assets in retirement, safeguard portfolios from market volatility and protect against premature death.The base salary range for this position is $110,000-222,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Product Management

Fidelity Investments

Director, Term Life Insurance, Product Manager

<h3>Job Description:</h3>Role: Software Asset Manager (SAM) The RoleWe are seeking a seasoned and strategic Software Asset Manager to join the Fidelity ITAM Team. In this critical role, you'll be responsible for the governance and management of our enterprise-wide IT asset portfolio, with an emphasis on software. You will develop and implement strategies to control costs, mitigate compliance risks, and optimize asset utilization across their entire lifecycle. Your expertise will be crucial in managing complex, large-scale vendors, ensuring our company maximizes the value of its significant technology investments in a highly regulated financial environment.<ul><li>Develop, implement, and oversee comprehensive IT Asset Management (ITAM) policies, processes, and procedures for both hardware and software.</li><li>Drive administration and optimization, leveraging the ServiceNow platform, SAM Pro module to manage complex software entitlements and reconciliation.</li><li>Influence the complete IT asset lifecycle, from procurement and deployment to maintenance, utilization, and secure disposal.</li><li>Lead software license management and compliance efforts, ensuring adherence to complex enterprise agreements with major vendors like IBM, Microsoft, and Oracle to avoid audit risks and financial penalties.</li><li>Conduct regular internal audits and reconciliation of asset data within ServiceNow to maintain the accuracy of the ITAM database and Configuration Management Database (CMDB).</li><li>Analyze asset data and usage trends to identify opportunities for cost savings through license optimization, hardware consolidation, and strategic sourcing.</li><li>Collaborate closely with IT, Finance, Procurement, and Legal teams to support budgeting, forecasting, and contract negotiations for IT assets.</li><li>Generate and present detailed reports and dashboards from ServiceNow on asset inventory, compliance status, and financial metrics to senior leadership.</li><li>Stay current with industry best practices, licensing models, and regulatory changes impacting IT assets within the financial services sector.</li></ul> The Expertise and Skills You Bring<ul><li>Required Experience: A minimum of 5 years of progressive experience in IT Asset Management, with a proven track record within a large, complex enterprise environment, preferably in financial services.</li><li>Team Player: Self-motivated, who brings energy, enthusiasm, and intellectual curiosity to the role.</li><li>ServiceNow Expertise: Expert-level, hands-on experience with the ServiceNow platform is required, specifically with the Hardware Asset Management (HAM) and Software Asset Management Professional (SAM Pro) modules.</li><li>Vendor Management Expertise: Extensive, hands-on experience managing enterprise-level licensing agreements and relationships with major software vendors such as IBM, Microsoft, and Oracle.</li><li>Technical Proficiency: Deep knowledge of ITAM principles and best practices (e.g., ITIL, IAITAM). Experience with other discovery tools is a plus.</li><li>Analytical Skills: Strong ability to analyze complex datasets, identify discrepancies, and translate data into actionable insights and strategic recommendations.</li><li>Financial Acumen: Solid understanding of budgeting, financial analysis, and cost allocation as they relate to technology assets.</li><li>Communication &amp; Negotiation: Excellent interpersonal and communication skills, with a proven ability to negotiate effectively with vendors and influence stakeholders across the organization.</li><li>Attention to Detail: Exceptional execution skills with a meticulous and detail-oriented approach to managing asset data and ensuring compliance with intricate contract terms.</li><li>Certifications (Preferred): Certified IT Asset Manager (CITAM), Certified Software Asset Manager (CSAM), or ServiceNow certifications (e.g., Certified System Administrator, SAM Professional) are highly desirable.</li><li>Required Education: Bachelor's degree in Information Technology, Business Administration, Finance, or a related field.</li></ul>Note: Fidelity will not provide sponsorship for this roleThe TeamAs part of Enterprise Infrastructure &amp; Operations Foundational Tools Team, you will partner across Fidelity technology organizations to implement and support industry leading software asset management practices. You will also play a key role in driving the automation and modernization of Fidelity’s SAM practices to support the next generation IT Operations, SRE and DevOps.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Software Asset Manager

Department: Finance
About Us:

Ballard Spahr is a renowned national law firm with more than 750 lawyers across 18 offices in the United States. A career at Ballard Spahr offers a diverse group of mentors, colleagues, and friends, and strong leadership that provides support and encouragement for career growth.
Are you ready to play a pivotal role in shaping the future of our Finance Department and driving firm-wide practice management excellence? We are seeking an experienced, dynamic, and collaborative Director of Practice Management (DPM) who will leverage their strong business acumen to drive revenue growth and ensure sustained financial health for our Finance Department. This high-impact leadership position partners with the Chief Practice Management Officer and department leadership to advance operations, align strategic goals, and deliver exceptional support for all finance lawyers and legal teams.
This position is hybrid and offers a work schedule of 3 days a week (Tuesday through Thursday) on-site preferably in an east coast office.
Why Join Us? 
<ul>
<li>Innovative Work Environment: Become part of a forward-thinking firm that enjoys substantial support and visibility from the firm's executive leadership.</li>
<li>Professional Development: Take advantage of continuous learning opportunities and avenues for career growth.</li>
<li>Inclusion: Join a Business Resource Group and share cultural, experiential, or job-related interests, experiences, and/or backgrounds.</li>
<li>Impactful Contributions: Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service.</li>
</ul>
Your Role: 
As the Director of Practice Management for our Finance Department your responsibilities include but are not limited to:
<ul>
<li>Overseeing daily business operations including financial health, internal organization, business development, practice expansion/recruitment, fee earner supervision &amp; training.</li>
<li>Driving monthly meetings with Practice Group Leaders by setting strategic agendas that emphasize productivity, staffing, financial performance, business development opportunities, and collaboration across offices.</li>
<li>Supporting the creation/implementation of the practice groups' business &amp; marketing plans.</li>
<li>Overseeing the Department level review and approval process of all new matters in conjunction with the new matter intake process.</li>
<li>Manage the onboarding and offboarding processes for lawyers and business professionals.</li>
<li>Monitoring financial performance by reviewing financial reports/dashboards; managing non-billable expenses; and contributing to quarterly collection committees.</li>
<li>Ensuring paraprofessionals and closing coordinators receive appropriate supervision, along with continuous meaningful training and engagement.</li>
<li>Organizing agendas and programming for department meetings, including quarterly partner financial updates, all-fee earner sessions, monthly associate and attorney meetings, sessions for other lawyer classifications and planning and executing content for in-person events such as the Annual Meeting and Firm Seminar.</li>
<li>Conducting annual visits to each Ballard office with department presence; meeting individually with local Matter Billing Lawyers regarding metrics/business development.</li>
<li>Engaging Office Managing Partners and Directors on staffing, productivity and other local matters as needed.</li>
<li>Collaborating with the Marketing &amp; Business Development team and providing support for business plans and departmental goals, ensuring alignment with the budget, and reviewing and approving expenses.</li>
<li>Developing strategies with the Pricing and Profitability team for client arrangements and the Practice Operations team for use of innovation and technology tools to improve matter management and provide client value.</li>
<li>Collaborate with Attorney Career Advancement (ACA) for salary adjustments and bonuses, setting appropriate training curriculum for lawyers.</li>
<li>Participating in integration programs for lateral, promoted partners and counsel and lateral and entry-level associates; and identifying hiring lateral strategies by working closely with Department Leadership and recruiting teams and realize strategic goals. </li>
</ul>
What We're Looking For:
<ul>
<li>Leadership: Guide, influence, and inspire individuals to achieve shared objectives.</li>
<li>Prudence: Creative problem-solving ability plus sound judgment/discretion/confidentiality maintenance.</li>
<li>Growth Mindset: Self-motivated with a passion for continuous learning and problem-solving.</li>
<li>Communication: Exceptional verbal and written communication abilities.</li>
<li>Detail-Oriented: Keen attention to detail with the ability to manage multiple priorities and deadlines independently.</li>
</ul>
Required Experience:
A Bachelor's degree and at least 10 years of law firm experience are required; an advanced degree in law or business is a plus. To succeed in this position, you should demonstrate strong leadership and organizational abilities, as well as a thorough understanding of the legal industry and law firm management. Excellent interpersonal skills-including negotiation expertise, confidence, and professionalism at all levels-are essential. Proficiency with technology and experience designing or implementing new processes are also required. You must be able and willing to travel for office visits, events, or professional programs as needed.
Ballard Spahr offers an excellent benefits package that includes medical, fertility benefits, travel and lodging expenses, prescription drug, dental, and vision coverage; life insurance, short and long-term disability; 401(k) retirement savings plan with a firm contribution and match; and a generous paid time off program. Additional benefits provided are health care and dependent care flexible spending accounts, and a health savings account; paid parental leave, firm subsidized emergency child and elder care services; family and medical leave; employee assistance program; and a pre-tax transportation program. The salary range for this position is from $170,000 - $190,000 depending upon experience and location.
Ready to Grow with Us?
If you are ready to play a vital role in the Firm's success, we encourage you to apply and be a part of our commitment to excellence.
At Ballard Spahr, we believe that our skills, perspectives, and backgrounds drive innovation and excellence, while our unique culture fosters collaboration and success. Our culture of thriving together forms the cornerstone of how we deliver exceptional service and position our firm for a strong future. We welcome and encourage applicants from all backgrounds to apply.

Ballard Spahr is an equal opportunity employer. We offer equal consideration to all qualified applicants, regardless of race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.
The firm is not accepting resumes from search firms for this position.

Director of Practice Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The U.S. Consumer Services and Membership Digital Experiences Technology (USCDT) team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.We are looking for a Manager Assistant who has a passion for details, ability to work autonomously and efficiently, anticipating the leader’s needs, and “connecting the dots” behind the scenes. They will possess outstanding thought leadership, strategic thinking, communication, and organizational skills, and will have a consistent track record of excellence operating independently and within a high performing team environment. This individual will also serve as a thought partner in determining direction for the team, in collaboration with the VP and his team.The Manager Assistant will be responsible for a broad range of activities including strategic, analytic and communications initiatives to help ensure the objectives of the organization are met. Key Responsibilities include:<ul><li>Manage daily internal processes and related coordination with USCDT teams and business partners. &nbsp;</li><li>Work across USCDT leaders and key partners, such as CEG and TWTE, and maintain constant communication with them to ensure successful delivery of internal talent needs, opportunities and processes &nbsp;</li><li>End-to-end creation of impactful and comprehensive communications/presentations for key business reviews with senior management</li><li>Partner with Finance and leadership to manage the tams budget, headcount, and expenses. &nbsp;</li><li>Prepare business reviews, financial forecasts, and performance reports for senior leadership &nbsp;</li><li>Play a key role in driving the goals of the team, including oversight of key special projects and initiatives</li><li>Ensure effective flow of information and communications with the team</li><li>Increase the efficiency of existing processes and procedures to enhance the organization’s internal capacity &nbsp;</li><li>Bring a sharp project management approach to all tasks and anticipate project risks and issues to avoid compromising delivery</li><li>Lead general project management and special projects requiring analysis and data consolidation.</li><li>Plan and manage the logistics of important high-profile events, such as Town Halls and quarterly leadership team meetings, and colleague engagement events</li><li>Evaluating and developing insights on opportunities that influence the strategic direction of projects</li><li>Build strong working relationships across the USCDT org, and with key partners, to enhance collaboration and problem solving, and generate solutions to deliver results Qualifications</li></ul>The ideal candidate will be a highly motivated self-starter who is able to provide strategic thought leadership and lead projects with limited guidance. The individual must be composed, organized, culturally aware and a strong communicator who can effectively multitask and prioritize as needs evolve. Additional qualifications include:<ul><li>Demonstrated ability to get results, think strategically and holistically</li><li>Demonstrated project management, organization and planning skills applied in a fast paced, multi-tasking environment &nbsp;</li><li>A self-starter who can lead projects with autonomously</li><li>Passion, energy, personal accountability and a desire to learn and grow as a leader</li><li>Excellent interpersonal, judgment, communication and follow through skills</li><li>Solid analytical and financial acumen</li><li>Outstanding written and verbal communication skills with focus on precision and command of corporate protocol</li><li>Consistent track record of taking complex technical information and translate it into clear communications (presentations/memos) for a variety of audiences</li><li>A great teammate who can build consensus and work across a large and diverse organization</li><li>Demonstrated ability to learn quickly, work effectively in ambiguous situations, and a willingness to take charge to drive results</li><li>Ability to prioritize tasks and projects simultaneously, with great follow-up and attention to detail, and work well in a fast paced and dynamic environment</li><li>Demonstrated knowledge of project and process management</li><li>Proactive collaboration with ability to build trust through transparency of information and delivering on commitment</li><li>Demonstrated relationship skills with proven track record to influence without authority</li><li>Never settle for being “good enough” and able to work well under pressure in a changing environment</li><li>Prior experience in Technology, Product or Portfolio related team is preferred</li><li>7 to 11 years of relevant work experience&nbsp;</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Manager Assistant - Amex Offers

Re:wild protects and restores the wild. We have a singular and powerful focus: the wild as the most effective solution to the interconnected climate, biodiversity and human health crises. Founded by a group of renowned conservation scientists together with Leonardo DiCaprio, Re:wild is a force multiplier that brings together Indigenous Peoples, local communities, influential leaders, nongovernmental organizations, governments, companies and the public to protect and rewild at the scale and speed we need. Learn more at <a href="http://www.rewild.org/" target="_blank">www.rewild.org</a>.&nbsp; Re:wild seeks an innovative, entrepreneurial, experienced, and dedicated Senior Events Manager to lead the planning, implementation, and execution of all organizational events. This person will design, lead and execute extraordinary experiences – from immersive, world-class galas to intimate dinners – that deliver lasting impact and mobilize philanthropists, investors, influencers, and partners at the highest level.&nbsp; &nbsp;Every Re:wild event should feel unforgettable, bringing our mission to life with creativity and purpose. The Senior Events Manager will be the architect of these experiences, ensuring they are flawlessly executed, mission-driven, and transformative. The successful candidate will have proven leadership and project management skills, the ability to oversee external event planners, and experience with major philanthropists. The Senior Events Manager will report to the Director of Philanthropy Partnerships, with a dotted line to the Chief Communications Officer; and work in close collaboration with Re:wild’s Philanthropy, Conservation Programs, and Marketing and Communications teams. &nbsp;Re:wild’s unique model, with&nbsp; core donors funding all the overhead of the organization, allows 100% of philanthropic support to flow directly to programmatic work with local partners. Events are key to raising and leveraging support for on-the-ground impact, making this role critical to our core philanthropic strategy. &nbsp;<h3>Key Responsibilities</h3>Event Program Strategy &amp; Management<ul><li>Design a compelling and targeted annual events plan and calendar that advances Re:wild’s philanthropy and conservation goals.</li><li>Effectively and passionately articulate and implement Re:wild’s event goals, from vision to execution.</li><li>Lead creative event concept development.</li><li>Oversee and approve event invite lists and invitations.</li><li>Manage Re:wild event committees, external event planners, event staff and volunteers, ensuring exceptional standards across all events.&nbsp;</li><li>Manage the execution of the event on-site, troubleshooting issues and ensuring a seamless experience for attendees.</li></ul>Event Fundraising and Communications<ul><li>Oversee all communications and marketing of events, in collaboration with the Marketing and Communications team.</li><li>Lead efforts to securing corporate sponsorship for events.</li><li>Coordinate event fundraising with Philanthropy Team, including host sponsorships, table and ticket purchase, auctions, event donations, and other event-driven fundraising.</li></ul>Administration &amp; Operations<ul><li>Plan, prepare and manage event budgets and timelines.</li><li>Negotiate and secure rates and contracts with vendors (e.g., catering, venues, A/V) and coordinate all logistical aspects, including staffing, transportation, and equipment.</li><li>Coordinate event finance and administration with the Operations Team.</li><li>Track and report on fundraising outcomes, donor engagement, and ROI for events.&nbsp;</li></ul><h3>Compensation and Benefits</h3><ul><li>This is a full-time, exempt position.&nbsp;</li><li>Projected salary range of $80,000-120,000 with the final determination commensurate with experience.&nbsp;</li><li>Re:wild provides medical, dental, vision, short- and long-term disability, and life insurance, with Re:wild covering up to 68-100% of the premiums. Re:wild also offers a 403b retirement plan with up to 3% match after a year of employment.</li><li>Re:wild observes 16 paid holidays each calendar year. Full-time employees can also accrue the following annually: up to 15 days of vacation leave, 12 days of illness leave and 2 volunteer days.</li><li>Hours: The position will occasionally require working outside of normal business hours to engage with staff located in different time zones around the world.</li><li>Travel: Significant travel, both in the US and internationally.</li></ul>

Re:wild

Senior Events Manager

Welcome to Whataburger Careers!This position manages a multitude of legal documents and facilitates notifications required for a dynamic corporate real estate portfolio of owned, leased, and franchised locations across 12 states. Facilitates a variety of property obligations including lease renewals, real estate tax payments, condemnations, Common Area Maintenance (CAM) charge reviews, appraisals, surplus property management, and dispositions, etc. Provides run the business guidance on all real estate matters which include interpretation of lease provisions for many cross-functional departments including but not limited to Enhancements (Remodel Team), Accounting, Risk, Marketing, and Operations. Serves as a steward of the brand when communicating to external landlord partners and vendors while maintaining a professional demeanor.Total Rewards:<ul><li>Competitive Weekly Pay</li><li>Bonus Program with 250% Upside Potential</li><li>Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance</li><li>Opportunities for Career Development and Growth</li><li>Healthcare and Life Insurance Benefits</li><li>Paid Time Off - 5 Weeks on Day 1</li><li>Flex Weeks - Remote Work Arrangement</li><li>Paid Corporate Holidays</li><li>401(k) Savings Plan with a Competitive Company Match</li><li>Paid Parental Leave – Subject to Eligibility Requirements</li><li>Short-Term Disability</li><li>Long-Term Disability</li><li>Scholarship Program - You and Your Dependents are Eligible!</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Discounted Meals For You and a Guest</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Awards and Recognition For All You Do</li><li>Retirement Celebration Program</li></ul>Responsibilities:<ul><li>Maintains the Property Management Database for third party and inter-company payable and receivable issues, as well as Surplus and Land Bank Properties in Workday.</li><li>Monitors critical lease dates to provide information in a timely manner on leased properties available for renewal or closure to Real Estate and Operations for comprehensive feedback.&nbsp; Organizes feedback from field for presentation to Leadership for approval.</li><li>Reviews and analyzes lease conditions, covenants &amp; restrictions, easement agreements, shared cost agreements, and other legal documents for lease provisions in connection with property restrictions, condemnation, termination clauses, insurance requirements, or other lease provisions.</li><li>Updates database to reflect changes in lessor/payee/address/terms/rent/overage calculations.&nbsp; Maintains and creates via MS Excel as necessary</li><li>Audits CAM charges and landlord-billed tax charges.</li><li>Monitors surplus property for maintenance and possible sale.&nbsp; Maintains Listing Agreement critical dates.</li><li>Notifies appropriate parties of easement requests and/or condemnation issues.</li><li>Communicates changes in lease terms or status to all affected parties.</li><li>Maintains responsibility for facilitation of scheduled meetings for approval of business direction and strategy including lease renewals, purchase options, etc. Prepares presentation packages –both written and visual.</li><li>Processes and delivers internal &amp; external communications and calendars.&nbsp; Follows up in a proactive manner within a reasonable time until resolution is reached while being sensitive to deadlines.</li><li>Maintains responsibility for management of property taxes, including processing and payment. Works with internal &amp; external departments.</li><li>Maintains responsibility for review and reconciliation of common area maintenance (or other shared costs) invoices, utilizing the ability to determine lease provisions and analyze documentation from billing party.</li><li>Collaborates with outside parties and Whataburger to provide information to the legal department to process Estoppel certificates and Subordination, Non-Disturbance and Attornment Agreement (SNDA) in a timely fashion.</li><li>Aligns with property acquisition to ensure smooth transition to property management.&nbsp; Reviews documentation, abstracts lease documents, sets up property in Workday, enters recurring base and additional rents for payment, and enters lease provisions, building, site, covenant, equipment information, and critical dates for reporting purposes.</li><li>Reviews capital expenditure requests for property enhancements and approves if enhancement request is within the lease provisions.&nbsp; Otherwise, requests approval from the landlord by forwarding a copy of the enhancement scope and letter requesting approval.</li><li>Communicates maintenance requests for corporate properties to technicians and follows-up to ensure customer satisfaction.</li><li>Maintains responsibility for facilitation of maintenance activities with on-site staff. Responsible for follow up with customer until completion and satisfaction.</li><li>Maintains responsibility for resolution of citations, violations, etc. from governmental entities. Must log and coordinate with internal &amp; external departments until resolution.</li><li>Collaborates with appropriate departments in order to properly close a unit.</li><li>Reports monthly to senior management of changes in property management system.</li><li>Generates initial Certificate of Insurance on new units and notifies Risk on additional requests, as needed, and requested.</li><li>Assumes additional responsibilities as assigned.</li></ul>Education:<ul><li>Bachelor’s degree or equivalent work experience required</li></ul>Experience:<ul><li>Two years’ experience in property management or real estate preferred.</li><li>1 + years’ experience preferably in restaurant industry</li></ul>Knowledge, Skills &amp; Abilities:&nbsp;<ul><li>Proficiency in MS Office Word, Excel, Outlook, Power Point and Visio (as applicable)</li><li>Proficiency in Workday (as applicable)</li><li>Working knowledge of Google Earth Pro</li><li>Proficiency in Property Management software preferred</li><li>Ability to communicate well with the general public and experience in establishing and maintaining an effective working relationship with management, vendors, and co-workers</li><li>Ability to work in a team environment</li></ul>Working Conditions/Travel Requirements:&nbsp;<ul><li>Expected to work the necessary time to satisfactorily fulfill job responsibilities</li><li>Must be able to report to work timely and as required by operational/business needs</li><li>Must be able to work a full-time schedule and work outside of normal business hours when necessary</li><li>Some travel, both locally and long distances, (including air travel), to worksites, meeting sites, and other locations may be necessary</li></ul>300 Concord Plaza Dr San Antonio TX 78216-6903

Whataburger

Property Management Specialist

Welcome to Whataburger Careers!This position manages a multitude of legal documents and facilitates notifications required for a dynamic corporate real estate portfolio of owned, leased, and franchised locations across 12 states. Facilitates a variety of property obligations including lease renewals, real estate tax payments, condemnations, Common Area Maintenance (CAM) charge reviews, appraisals, surplus property management, and dispositions, etc. Provides run the business guidance on all real estate matters which include interpretation of lease provisions for many cross-functional departments including but not limited to Enhancements (Remodel Team), Accounting, Risk, Marketing, and Operations. Serves as a steward of the brand when communicating to external landlord partners and vendors while maintaining a professional demeanor.Total Rewards:<ul><li>Competitive Weekly Pay</li><li>Bonus Program with 250% Upside Potential</li><li>Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance</li><li>Opportunities for Career Development and Growth</li><li>Healthcare and Life Insurance Benefits</li><li>Paid Time Off - 5 Weeks on Day 1</li><li>Flex Weeks - Remote Work Arrangement</li><li>Paid Corporate Holidays</li><li>401(k) Savings Plan with a Competitive Company Match</li><li>Paid Parental Leave – Subject to Eligibility Requirements</li><li>Short-Term Disability</li><li>Long-Term Disability</li><li>Scholarship Program - You and Your Dependents are Eligible!</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Discounted Meals For You and a Guest</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Awards and Recognition For All You Do</li><li>Retirement Celebration Program</li></ul>Responsibilities:<ul><li>Maintains the Property Management Database for third party and inter-company payable and receivable issues, as well as Surplus and Land Bank Properties in Workday.</li><li>Monitors critical lease dates to provide information in a timely manner on leased properties available for renewal or closure to Real Estate and Operations for comprehensive feedback.&nbsp; Organizes feedback from field for presentation to Leadership for approval.</li><li>Reviews and analyzes lease conditions, covenants &amp; restrictions, easement agreements, shared cost agreements, and other legal documents for lease provisions in connection with property restrictions, condemnation, termination clauses, insurance requirements, or other lease provisions.</li><li>Updates database to reflect changes in lessor/payee/address/terms/rent/overage calculations.&nbsp; Maintains and creates via MS Excel as necessary</li><li>Audits CAM charges and landlord-billed tax charges.</li><li>Monitors surplus property for maintenance and possible sale.&nbsp; Maintains Listing Agreement critical dates.</li><li>Notifies appropriate parties of easement requests and/or condemnation issues.</li><li>Communicates changes in lease terms or status to all affected parties.</li><li>Maintains responsibility for facilitation of scheduled meetings for approval of business direction and strategy including lease renewals, purchase options, etc. Prepares presentation packages –both written and visual.</li><li>Processes and delivers internal &amp; external communications and calendars.&nbsp; Follows up in a proactive manner within a reasonable time until resolution is reached while being sensitive to deadlines.</li><li>Maintains responsibility for management of property taxes, including processing and payment. Works with internal &amp; external departments.</li><li>Maintains responsibility for review and reconciliation of common area maintenance (or other shared costs) invoices, utilizing the ability to determine lease provisions and analyze documentation from billing party.</li><li>Collaborates with outside parties and Whataburger to provide information to the legal department to process Estoppel certificates and Subordination, Non-Disturbance and Attornment Agreement (SNDA) in a timely fashion.</li><li>Aligns with property acquisition to ensure smooth transition to property management.&nbsp; Reviews documentation, abstracts lease documents, sets up property in Workday, enters recurring base and additional rents for payment, and enters lease provisions, building, site, covenant, equipment information, and critical dates for reporting purposes.</li><li>Reviews capital expenditure requests for property enhancements and approves if enhancement request is within the lease provisions.&nbsp; Otherwise, requests approval from the landlord by forwarding a copy of the enhancement scope and letter requesting approval.</li><li>Communicates maintenance requests for corporate properties to technicians and follows-up to ensure customer satisfaction.</li><li>Maintains responsibility for facilitation of maintenance activities with on-site staff. Responsible for follow up with customer until completion and satisfaction.</li><li>Maintains responsibility for resolution of citations, violations, etc. from governmental entities. Must log and coordinate with internal &amp; external departments until resolution.</li><li>Collaborates with appropriate departments in order to properly close a unit.</li><li>Reports monthly to senior management of changes in property management system.</li><li>Generates initial Certificate of Insurance on new units and notifies Risk on additional requests, as needed, and requested.</li><li>Assumes additional responsibilities as assigned.</li></ul>Education:<ul><li>Bachelor’s degree or equivalent work experience required</li></ul>Experience:<ul><li>Two years’ experience in property management or real estate preferred.</li><li>1 + years’ experience preferably in restaurant industry</li></ul>Knowledge, Skills &amp; Abilities:<ul><li>Proficiency in MS Office Word, Excel, Outlook, Power Point and Visio (as applicable)</li><li>Proficiency in Workday (as applicable)</li><li>Working knowledge of Google Earth Pro</li><li>Proficiency in Property Management software preferred</li><li>Ability to communicate well with the general public and experience in establishing and maintaining an effective working relationship with management, vendors, and co-workers</li><li>Ability to work in a team environment</li></ul>Working Conditions/Travel Requirements:<ul><li>Expected to work the necessary time to satisfactorily fulfill job responsibilities</li><li>Must be able to report to work timely and as required by operational/business needs</li><li>Must be able to work a full-time schedule and work outside of normal business hours when necessary</li><li>Some travel, both locally and long distances, (including air travel), to worksites, meeting sites, and other locations may be necessary</li></ul>300 Concord Plaza Dr San Antonio TX 78216-6903

<h4>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.</h4>The Community Manager drives financial performance, operational and leasing excellence, and delivers outstanding customer service at one or more communities. Provides leadership and management for the community operations and maintenance teams. This position is responsible for setting performance standards and coaching, developing, and empowering associates towards achievement of desired business outcome.<h4>Essential Functions/Responsibilities</h4>Financial Performance<ul><li>Manage financial aspects of operations for the assigned community (or communities) that contribute to the business goals.</li><li>Develop, implement, and monitor programs to maximize revenue, maintain expense control, and increase value</li><li>Oversee pricing and occupancy strategies</li><li>Assist in preparation of community budget</li><li>Provide thorough and strategic monthly reforecast, monthly operating report, and executive summary of operations</li><li>Review and approve, or submit for approval, all contracts within the limits defined by MCR budget authority levels</li><li>Anticipate and communicate significant departures from the budget immediately and in accordance with the company policy and standards</li><li>Partner with community Service Manager to review and recommend capital improvements and capital programs for expense reduction</li><li>Address and complete all other duties as assigned</li></ul>Sales and Marketing<ul><li>Oversee sales, lease renewals, move-in and move-out process</li><li>Oversee administration and completion of the resident renewal program, move-in and move out process</li><li>Maintain accurate and in-depth knowledge of community inventory, pricing and availability as well as general knowledge of competitors</li><li>Foster a thorough understanding of the community’s competitive environment in a submarket and adjust operating strategy accordingly</li><li>Participate in Revenue Management calls when applicable</li><li>Address and complete all other duties as assigned</li></ul>Operating Standards<ul><li>Ensure community (communities) maintain brand standards including property presentation, marketing, office and model appearance and associate appearance.&nbsp; Inspect what you expect.</li><li>Review and analyze operations reports to track community performance and understand the impact of local economic conditions on community operations</li><li>Ensure community is compliant with all applicable MCR and Partner (where applicable) procedures and all federal, state and local laws, specifically Fair Housing regulations at the community level</li><li>Partnering with Service Manager, recommend capital improvements for community</li><li>Manage contracts with 3rd party service providers</li><li>Address and complete all other duties as assigned</li></ul>Associate Management and Development<ul><li>Responsible for recruiting, hiring, associate scheduling, work assignments, training and performance evaluations</li><li>Empower, engage and develop associates to achieve great performance and desired business outcomes.</li><li>Establish goals and accountability for team. Provide feedback, coaching and support to drive achievement of established goals, reward success: hold one on one meetings with staff members</li><li>Manage performance of subordinates.&nbsp; Conduct performance appraisals; provide development support (i.e. coaching, counseling and training); make decisions regarding hiring or termination of community associates</li><li>Support associate development.&nbsp; Provide targeted training and growth opportunities</li><li>Champion and enforce the Mill Creek Brand Promise, Service Standards and Manifesto</li><li>Address and complete all other duties as assigned</li></ul><h4>Education and/or Experience</h4><ul><li>High School diploma or equivalent (GED), Bachelor’s degree or related experience preferred</li><li>3-5 years of multi-family or related property management experience or equivalent experience</li><li>2 years supervisory experience</li></ul><ul><li>Commitment to, and passion for, providing outstanding customer service</li><li>Strong communication skills (written and verbal)</li></ul><h4>Skills/Specialized Knowledge</h4><ul><li>Manage community performance including financial performance, customer service, sales, communications, marketing, negotiation, crisis management and staffing</li><li>Analyze data/reports to develop solutions to sustain high standards of customer service, optimal revenue generation and effective expense management</li><li>Ability to set clear objectives and define success for individuals and the team. Establish team accountability and lead team to achieve desired business outcomes</li><li>Supervise subordinates and provide feedback and coaching resulting in improved performance</li><li>Exercise professional judgment to take ownership of and resolve issues and problems with residents and associates diplomatically and without becoming adversarial and losing your temper</li><li>Ability to clearly communicate, speak, read and write in English as demonstrated by clear and concise written and verbal communication</li><li>Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software</li><li>Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division</li><li>Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices</li><li>Capable of travelling between two or more communities, if necessary</li><li>Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked</li></ul>Mill Creek is an Equal Opportunity Employer<h4>Are you ready to contribute to the success of Mill Creek Residential?&nbsp; If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!</h4>

Mill Creek Residential

Community Manager

Department: Intellectual Property
About Us:

Ballard Spahr is a renowned national law firm with more than 750 lawyers across 18 offices in the United States. A career at Ballard Spahr offers a diverse group of mentors, colleagues, and friends, and strong leadership that provides support and encouragement for career growth.
Are you ready to play a pivotal role in shaping the future of our Intellectual Property (IP) Department and driving firm-wide practice management excellence? We are seeking an experienced, dynamic, and collaborative Director of Practice Management (DPM) who will leverage their strong business acumen to drive revenue growth and ensure sustained financial health for our Intellectual Property Department. This high-impact leadership position partners with the Chief Practice Management Officer and department leadership to advance operations, align strategic goals, and deliver exceptional support for all IP lawyers and legal teams.
This position is hybrid and offers a work schedule of 3 days a week on-site in our Philadelphia or Atlanta office.
Why Join Us? 
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Innovative Work Environment: Become part of a forward-thinking firm that enjoys substantial support and visibility from the firm's executive leadership.
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Professional Development: Take advantage of continuous learning opportunities and avenues for career growth.
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Inclusion: Join a Business Resource Group and share cultural, experiential, or job-related interests, experiences, and/or backgrounds.
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Impactful Contributions: Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service.
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Your Role: 
As the Director of Practice Management for our IP Department your responsibilities include but are not limited to:
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Overseeing daily business operations including financial health, internal organization, business development, practice expansion/recruitment, fee earner supervision &amp; training.
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Working with Department Chair to drive regular meetings of the Department's senior members, lawyers, and Practice Group Leaders by setting strategic agendas that focus and advance productivity, staffing, financial performance, business development, and collaboration across offices.
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Supporting the creation/implementation of the practice groups' business and marketing plans.
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Overseeing the Department approval process of all new matters in conjunction with the new matter intake process.
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Managing the onboarding and offboarding processes for lawyers and business professionals.
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Monitoring financial performance by reviewing financial reports/dashboards; managing non-billable expenses; and contributing to quarterly collection committees.
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Overseeing docketing professional teams, with a focus on accuracy and process and system improvement.
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Ensuring paraprofessionals receive appropriate supervision, along with continuous meaningful training and engagement.
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Organizing agendas and programming for department meetings, including quarterly partner financial updates, all-fee earner sessions, monthly associate and attorney meetings, sessions for other lawyer classifications and planning and executing content for in-person events such as the Annual Meeting and Firm Seminar.
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Conducting annual visits to each Ballard office with department presence; meeting individually with local Matter Billing Lawyers regarding metrics/business development.
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Engaging Office Managing Partners and Directors on recruiting, staffing, productivity and other local matters as needed.
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Collaborating with the Marketing and Business Development team and providing support for business plans and departmental goals, ensuring alignment with the budget, and reviewing and approving expenses.
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Staying abreast of developments in legal technology and AI and integrate innovative tools into the Department's operations to enhance efficiency, profitability, and client value.
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Implementing technology and process improvements specific to IP practice management.
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Developing strategies with the Pricing and Profitability team for client arrangements.
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Collaborating with Attorney Career Advancement (ACA) for salary adjustments and bonuses and setting appropriate training curriculum for lawyers.
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Participating in recruiting and integration programs for lateral, promoted partners and counsel and lateral and entry-level associates; and identifying hiring lateral strategies by working closely with Department Leadership and recruiting teams.
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What We're Looking For:
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Leadership: Guide, influence, and inspire individuals to achieve shared objectives.
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Prudence: Creative problem-solving ability plus sound judgment, discretion, and protection of confidentiality.
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Growth Mindset: Self-motivated with a passion for continuous learning and problem-solving.
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Communication: Exceptional verbal and written communication skills.
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Detail-Oriented: Keen attention to detail with the ability to manage multiple priorities and deadlines independently.
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Required Experience:
A Bachelor's degree and at least 10 years of law firm experience are required; an advanced degree in law or business is a plus. Prior experience in intellectual property practice management, including familiarity with patent and trademark practice (including prosecution and litigation) and patent and trademark prosecution deadlines and systems, is required. To succeed in this position, you should demonstrate strong leadership and organizational abilities, a thorough understanding of the legal industry and law firm management, and strong financial literacy, including experience with budgeting, profitability analysis, and strategies to improve revenue performance and profitability. Excellent interpersonal skills-including negotiation expertise, confidence, and professionalism at all levels-are essential. Proficiency with technology and experience designing or implementing new processes are required. You must be able and willing to travel for office visits, events, or professional programs as needed.
Ballard Spahr offers an excellent benefits package. A summary of available benefits can be found <a href="https://www.ballardspahr.com/careers/staff" target="_blank">here</a> in the Careers section of the Firm's website.
 Ready to Grow with Us?
If you are ready to play a vital role in the Firm's success, we encourage you to apply and be a part of our commitment to excellence.

At Ballard Spahr, we believe that our skills, perspectives, and backgrounds drive innovation and excellence, while our unique culture fosters collaboration and success. Our culture of thriving together forms the cornerstone of how we deliver exceptional service and position our firm for a strong future. We welcome and encourage applicants from all backgrounds to apply.
Ballard Spahr is an equal opportunity employer. We offer equal consideration to all qualified applicants, regardless of race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.
The firm is not accepting resumes from search firms for this position.

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