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13-Mar-2025<h4>Manager, Collaboration Services</h4>Harvard Business School 68092BRPosition DescriptionAre you excited by the idea of joining a world-class organization at the intersection of higher education, business, and technology? Are you drawn to managing a team who solve complex problems and support critical educational technologies? If so, consider joining our team as the Manager, Collaboration Services at Harvard Business School (HBS). Collaboration Services oversees the administration and provides Tier 2 support for the email and collaboration technologies used by our faculty, learners, and staff in support of HBS's mission to educate leaders who make a difference in the world. The Manager, Collaboration Services, reports to the Senior Director AI, CRM, &amp; Collaboration Services, and in consultation with the Senior Director aligns their team to the strategy for the collaboration service and related applications. They oversee a team that supports and administers technology solutions including Microsoft 365, Exchange, Zoom, and Slack to meet specific collaboration and educational needs. They interface with a wide range of people across HBS and Harvard University and are responsible for managing their team’s capacity. The ideal candidate will have experience effectively managing people, consulting with faculty and business partners. They should also have a strong background in developing and delivering diverse technology solutions in a high-touch, enterprise-level environment. They will have excellent listening and critical thinking skills and learn quickly. They should also be able to understand processes and requirements while identifying new tools or ways of working to achieve objectives. Responsibilities:<ul><li>Provide leadership, development and management of full-time staff and supervision of temporary resources who provide day to day operational support of collaboration technologies at HBS including Microsoft 365, Exchange, Zoom, and Slack</li><li>Provide service ownership and oversight for services within the collaboration services portfolio, which incorporates a combination of custom-built and third-party products</li><li>Consult with stakeholders to build and prioritize requirements for services and applications within the team’s portfolio, developing relationships to ensure buy-in and ownership across the community</li><li>Maintain regular communication with partners, stakeholders, and the community to provide project updates, as well as upcoming product developments</li><li>Assess, pilot, and operationalize application enhancements, as driven by the stakeholder demand Leverage operational data to address individual and team performance, optimizing resources to deliver best-in-class support</li><li>Prepare reports for HBS IT senior leadership to highlight progress, issues, etc. along with enabling data driven decision making around portfolio changes and resourcing</li><li>Participate in management of product life cycle of assigned services and applications from product requirements to feature/function adoption, including oversight of relevant execution plans</li><li>Determine customer requirements through research, personal interviews, focus groups, surveys, roundtables, etc., and utilize the HBS development process to translate them into user stories, and technical product requirements</li><li>Complete other responsibilities as assigned</li></ul>Basic Qualifications<ul><li>Minimum of two years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and SkillsThe following are preferred:<ul><li>Proficiency in computer science, technology, management information systems, computer engineering, or related field</li><li>Supervisory experience</li><li>Experience in developing and mentoring staff enhancing both technical competencies and soft skills</li><li>Experience with the administration of Microsoft 365, Microsoft Exchange, Zoom, Slack, Google Workspace, and other collaboration platforms</li><li>Demonstrated ability to design and implement solutions using both technical and business process approaches</li><li>Proficiency leveraging APIs</li><li>Proficiency with analytics, and reporting to drive business insights and improve operational efficiencies.</li></ul>Certificates and LicensesThe following is preferred:<ul><li>ITIL Foundations certification</li></ul>Working Conditions<ul><li>Additional support outside of regularly scheduled hours, including early mornings, nights, weekends, and holiday breaks, may occasionally be required</li><li>Must be available by personal cell phone during business hours, and occasionally off-hours (stipend will be provided)</li></ul>Additional InformationThis role is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA-based campus. HBS expects all staff to be onsite at least three days per week and for departments to provide onsite coverage Monday – Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice.   We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role. Harvard Business School will not offer visa sponsorship for this opportunity. Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here: <a href="https://www.hbs.edu/employment" target="_blank">https://www.hbs.edu/employment</a>.About UsHarvard Business School (HBS) IT is a nimble, innovative, strategic partner who crafts, delivers, and supports the pioneering technology solutions that connect, enable, and inspire the HBS community to educate leaders who make a difference in the world. Visit our website for more information <a href="https://www.hbs.edu/information-technology/about-us" target="_blank">https://www.hbs.edu/information-technology/about-us</a>.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionInformation Technology, TechnicalDepartment Office LocationUSA - MA - Boston Job CodeI0657M IT User Support Mgt III Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade057DepartmentInformation TechnologyAnnual Salary Range$110,000 - $115,000, commensurate with experienceUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningCriminal, Education, IdentitySchedule40 hours per week minimum, schedule determined by managerCommitment to Equity, Inclusion, and BelongingHarvard University views equity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify this excellence while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Harvard University FAS Human Resources

Manager, Collaboration Services

<h4>Summary of Position</h4>This is a mid-level technical position that focuses on language and accessibility asset creation, retrieval from previous licensees and asset management. Attention to detail, initiative, and follow through are required in a fast-paced environment.&nbsp;<h4>Responsibilities</h4><ul><li>Plan and coordinate the creation of multi-language foreign dub and subtitle and accessibility files.</li><li>Research and coordinate with distributors and licensees for the retrieval localized assets.</li><li>Liaise with various external and internal stakeholders to problem solve technical, legal, and creative issues during the asset retrieval and localization process.</li><li>Research and track localized digital assets as needed and log data into digital asset management and internal inventory systems with an eye on proper file structure and localization terminology.</li><li>Assist with global localization queries to ensure timely delivery of assets.</li><li>Liaise with Data Analyst for submission and approval of purchase orders, wire transfers and invoices.</li><li>Update workflow trackers and provide cross functioning support with other team members.</li><li>Perform other related tasks and special projects as needed.&nbsp;</li></ul><h4>Qualifications and Skills</h4><ul><li>2-3 years’ experience working in localization facility or studio environment.&nbsp;</li><li>1-2 years’ experience working in asset management and knowledge of physical and digital localized asset formats and file types.&nbsp;</li><li>Highly organized, proactive and detail oriented to ensure accuracy in data input, orders and delivery.&nbsp;</li><li>Microsoft Office and proficiency in Excel are a must. &nbsp;&nbsp;</li><li>Working experience with SAP or similar software to process and track payments helpful.&nbsp;</li><li>Working experience with digital asset management or file delivery programs is a plus.&nbsp;</li></ul><h4>About Lionsgate</h4>Lionsgate (NYSE: LION) is one of the world’s leading standalone, pure play, publicly traded content companies. It brings together diversified motion picture and television production and distribution businesses, a world-class portfolio of valuable brands and franchises, a talent management and production powerhouse and a more than 20,000-title film and television library, all driven by the studio’s bold and entrepreneurial culture.<h4>Business Unit Overview</h4>Motion Picture Group Lionsgate operates the largest independent motion picture company in the world. The home of such beloved franchises as John Wick, The Hunger Games, Twilight, Saw and Now You See Me, Lionsgate regularly releases 10-15 wide theatrical films each year, complemented by a slate of 40-50 multi-platform and direct-to-streaming titles. Thanks to an entrepreneurial structure, creative passion, and innovative marketing and distribution strategies, the studio is capable of not only making and extending franchises, but also delivering original successes like La La Land, Wonder, Knives Out, Monster’s Ball, Precious, Fahrenheit 9/11 and Jesus Revolution. The studio has generated nearly $15 billion in global box office and earned 335 Academy Award® nominations and 71 Oscar® wins.<h4>Our Benefits</h4><ul><li>Full Coverage – Medical, Vision, and Dental</li><li>Work/Life Balance – generous sick days, vacation days, holidays, and Impact Day</li><li>401(k) company matching</li></ul><h4>Compensation</h4>$75,000 - $79,000<h4>EEO Statement</h4>Lionsgate is an equal employment opportunity employer. All employees and applicants are evaluated on the basis of their qualifications, consistent with applicable state and federal laws. In addition, Lionsgate will provide reasonable accommodations for qualified individuals with disabilities. Lionsgate will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and federal law. &nbsp;

Lionsgate

Senior Specialist, Global Localization Services

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today!As a Service Manager your responsibilities would include:<ul><li>Driving sales, steps of service, and guest satisfaction</li><li>In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times</li><li>Providing or directing all Front of House training</li><li>Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline</li><li>Managing liquor orders and controlling liquor costs</li><li>Enforcing applicable liquor laws and Responsible Alcohol Service guidelines</li><li>Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones</li><li>Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.</li><li>Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant</li><li>Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff</li><li>Understanding, managing, and practicing safe food handling procedures</li></ul>At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave</li><li>Adoption Assistance</li><li>Short-Term and Long-Term Disability</li><li>Life, Accident and Critical Illness Insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>401(k) Retirement Plan</li><li>Flexible Spending Accounts</li><li>Tuition Reimbursements up to $5,250 per year</li><li>Monthly Profit-Sharing Program</li><li>Quarterly Restricted Stock Units Program</li><li>Many opportunities to support your community</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Texas Roadhouse

Service Manager (West Irvington)

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is looking for a legendary Assistant Service Manager to assist the Service Manager in managing the Front of House daily operations. If you have a passion for Legendary Food, Legendary Service, and Legendary People, apply today!As an Assistant Service Manager your responsibilities would include:<ul><li>Oversees service in the Front of House</li><li>In conjunction with all management, enforces compliance with all employment policies in area of responsibility</li><li>Oversees/approves all Front of House side work</li><li>Provides/oversees thorough training</li><li>Works during peak business times to set the pace in the Front of House</li><li>Manages through “hands on” supervision of the restaurant. This includes but is not limited to non-scheduled assistance with serving, hosting, cooking, etc.</li><li>Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales.</li><li>Leads by example to help develop employees and assistants.</li><li>Helps to cross-train employees</li><li>Oversees scheduling of designated departments, as directed by the Service Manager</li><li>Develops promotions (incentives) to drive sales and conducts alley rallies, as directed by Service Manager</li><li>Manages compliance with Responsible Alcohol Service training requirements</li><li>Understands and practices safe food handling procedures</li><li>Ensures that the cleanliness of the restaurant and safety of our guests are maintained at all times</li><li>Helps to control the guest flow</li><li>Assist with liquor inventory &amp; ordering</li><li>Assists Local Store Marketer with building sales</li><li>Maintaining culture of the restaurant and living our core values every day; passion, integrity, partnership, and fun with purpose</li></ul>At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave</li><li>Adoption Assistance</li><li>Short-Term and Long-Term Disability</li><li>Life, Accident and Critical Illness Insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>401(k) Retirement Plan</li><li>Flexible Spending Accounts</li><li>Tuition Reimbursements up to $5,250 per year</li><li>Monthly Profit-Sharing Program</li><li>Quarterly Restricted Stock Units Program</li><li>Many opportunities to support your community</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Assistant Service Manager

Service Manager

AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Description Position Summary: The Client Services Representative provides office support for the clinical units within ABH. The Representative answers phones and processes clients as they arrive for their appointments. The Client Services Representative also ensures the timely and organized scheduling of staff and patient appointments, collection of patient fees, and documentation into the computer. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation. ABH clinical units require staffing for day, evening, and some Saturday shifts. Client Service Representatives are required to be available to work any or all shifts. Duties and Responsibilities: • Manages staff schedules including scheduling clients, meetings, vacations, etc. • Notifies patients of upcoming appointments and documents missed appointments appropriately. • Maintains patient files according to department procedure/policy protocol • Pulls physical charts for daily appointments. • Verifies and enters all information into the computer accurately. • Performs office support duties, i.e. filing, typing, copying, mail distribution resulting in efficient operations • Accurately takes telephone messages and repeats key information to verify accuracy. • Collects and posts co-pays, deductibles, and self-pay deposits. • Reconciles payments at the close of business. • Verify and Posts staff schedules daily. • Processes new clients, client transfers and client closings according to procedures. • Consults with the Central Billing Office for billing and insurance questions and concerns. • Monitors the waiting room to ensure comfort and convenience of clients and families. • Maintains confidentiality as related to patients, staff members and departmental operations. • Promptly acknowledges and graciously receives patients, clients, and visitors • Completes daily tasks within the assigned shift. • Consistently coordinates work to achieve maximum productivity and efficiency within the context of a team. • Consistently performs duties with little or no supervision. • Demonstrates appropriate initiative to meet the requests of all internal and external customers. • Handles all situations efficiently, tactfully and confidentially. • Willingly accepts and accurately completes other duties as assigned to assist with business unit functions. • Demonstrates flexibility and teamwork by willing accepting any and all scheduled shifts. Minimal Qualifications: Education: High School Diploma or equivalent. Experience: One year in setting involving direct customer service. Training: Training in relevant computer programs. Valid NJ driver's license Preferred Qualifications: Experience: Two (2) years in medical setting with strong knowledge of medical records preferred. Equipment Use: Computer, copier, facsimile, typewriter and shredder. The above statement reflects the general details considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental &amp; Vision Insurance Retirement Plans with employer contributions Short-Term &amp; Long-Term Disability Coverage Life &amp; Accidental Death &amp; Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future. Job Category Administrative / Customer Service Hours Per Week 24 Weekends Required? No Holidays Required? No Shift Varies Posititon Status Part-Time Job Details Pay Range $17.5 - $25.17 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. PI278484930

Client Services Representative - Part-time

Job Title Nurse Clinical/Trauma &amp; Acute Care Surgical Services 9-200 UB/7A RN Requisition Number NR14289 Working Title Nurse Clinical/Trauma &amp; Acute Care Surgical Services 9-200 UB Department Name H3255: PAV H-Trauma &amp; Acute Care Surgical Services Work Location Lexington, KY Grade Level 10 Salary Range $23.25-39.10/hour Type of Position Staff Position Time Status Full-Time Required Education ADN Required Related Experience No experience required. Required License/Registration/Certification Active Kentucky Registered Nurse (RN) license, Temporary Work Permit (TWP), Provisional License or active compact state Registered Nurse (RN) license that is in good standing and American Heart Association (AHA) Basic Life Support certification for the Healthcare Provider valid for at least 6 months after employment date Physical Requirements The essential functions for this position include the ability to lift, carry, push, and pull 50-100 pounds on a daily basis and 25-50 pounds frequently; as well as stand, walk and sit for long periods of time. The conditions of work may involve exposure to communicable diseases, hazards of radiation, and injury from intractable patients or sharp instruments. Shift Must be able to work three, 12-hour DAY shifts (7AM -730PM); will also be required to work some weekend and holidays. Job Summary Registered Nurses on PAV A 9200 of the Trauma Acute Care Surgical Service Line care for primarily adult patients with complex medical conditions resulting from trauma and acute care surgical procedures. This unit is a progressive care trained area which focuses on: all surgical subspecialties (i.e. orthopedic, vascular, ENT, plastics, gyn-onc), continuous cardiac monitoring, and extensive wound care. All units utilize self-scheduling to accommodate staff requests and improve staff satisfaction. The primary responsibilities for this position consist of providing total, comprehensive, continuous and patient centered care which includes: assessing, documenting, planning, implementing, teaching, developing, and evaluating a comprehensive nursing plan of care; delivering direct patient care; ensuring patient satisfaction; training and delegating duties for Nursing Care Technicians (Nursing Assistant); and adhering to University policies and procedures as well as federal, state and local regulations. Furthermore, this environment supports collaborative efforts among the nursing staff and the team of physicians to increase communication and enhance expected patient outcomes. This includes utilization of the nursing process in conjunction with a comprehensive patient-centered plan of care, ensuring patient satisfaction. Skills / Knowledge / Abilities The ideal candidate will have the following: knowledge of Maslow’s eight Basic Human Needs and the priority within Gordon’s Functional Health Patterns Frame Work as well as Swanson’s Caring model; superb direct patient care and critical thinking skills; basic computer navigation skills and working knowledge of the internet; ability to communicate in a professional and respectful manner with patients and their families, co-workers and physicians; and strong organizational, prioritization, and delegation skill. The candidate will be highly motivated, pro-active and confident in advocating for patients and their family members. Will also enjoy working in a strong team environment and provides open, honest communication with fellow staff and physicians. In addition, the ideal candidate will possess exceptional technical skills and a proven ability to work in a team as well as independently. Does this position have supervisory responsibilities? No Preferred Education/Experience BSN + AT LEAST 1 YEAR OF RN EXPERIENCE PREFERRED Deadline to Apply 10/12/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Nurse Clinical/Trauma & Acute Care Surgical Services 9-200 UB/7A RN

Our CultureEDP is a rapidly growing company — with deep experience in retail and commercial propane sales, operations and finance. We provide safe, reliable propane service to residential, commercial, industrial, and agricultural customers from Connecticut to California.We service more than&nbsp;200,000&nbsp;customers in&nbsp;24&nbsp;states, with a presence in rural America as well as in major metropolitan areas. We have become a significant player in the propane industry, recognized in 2022, 2023 and 2024 as one of the Top Ten Propane Marketers by&nbsp;LP Gas Magazine. Since our inception in 2012, EDP has helped more than 44 owners of well-run propane businesses transition to their own “next chapter” while benefiting everyone involved.Responsibilities:<ul><li>Handles customer service inbound and outbound telephone calls in a friendly and courteous manner. Works with customers daily to sustain and improve business relationships.</li><li>&nbsp;Assists General Manager in managing customer growth and retention activities by serving as liaison between customer and Service Center to ensure customer needs are being met.</li><li>Ensure all customer concerns are handled professionally, following up to confirm customer satisfaction.</li><li>&nbsp;Participates in outbound calling campaigns to retain existing customers and regain lost customers.</li><li>&nbsp;Participates in outbound efforts to collect balances on past due customers.</li><li>Assists in the delivery and service process by addressing and correcting routing exceptions.</li><li>&nbsp;Provides general administrative support by assisting in drafting and communication of internal coordination documentation, processes/procedures, customer retention activities, reports, general filing, daily route paperwork, scanning of documents and working within customer accounts to ensure accuracy of forecasting and billing.</li><li>&nbsp;Depending on location may assist with accounts payable processing and other office functions.</li></ul>Minimum Education:<ul><li>High school diploma, GED, or equivalent training and experience.</li></ul> Minimum Work Experience:<ul><li>1-2 years of customer service experience</li><li>Ability to work effectively in a team environment and be a solid partner</li><li>Foster a positive team environment that encourages open communication and collaboration</li><li>Strong interpersonal skills with a focus on customer satisfaction and relationship management, both internally and externally</li><li>Ability to resolve issues efficiently and effectively</li></ul>We Offer Amazing Benefits!In addition to competitive wages, we are proud to offer a comprehensive benefits package to help support the physical and financial health of our employees and their families.Our benefits program allows you to customize your coverage, to select the best plans to meet your family’s needs while taking advantage of tax savings. Eligible employees have the option to enroll in any of the following options with many of them offering pre-tax premium deductions to lower your taxable income, thereby reducing your income taxes.<ul><li>Medical Insurance – multiple options to choose from</li><li>Dental Insurance</li><li>Voluntary Vision Insurance</li><li>Health Savings Account</li><li>Flexible Spending Account</li><li>Confidential Employee Assistance Program (EAP)</li><li>Voluntary Supplemental Life and AD&amp;D Insurance</li><li>Voluntary Short-Term Disability</li><li>401(K) with Company Match</li><li>Tuition Reimbursement</li><li>Propane discount</li></ul>As part of your comprehensive compensation package, we provide eligible employees with the following benefits at no cost:<ul><li>Paid Holidays &amp; Time Off</li><li>$50,000 Basic Life/AD&amp;D benefit</li><li>Long Term Disability</li></ul>Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledThis job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Customer Service Rep

<h4>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.</h4>The Service Technician Level III (Sr. Service Technician), maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Sr. Service Technician works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely manner. This leader anticipates and evaluates potential problems then proactively develops plans to counter challenges. The Sr. Service Technician consistently strives to maintain the highest level of attention to the operational needs of the community.<h4>Essential Functions/Responsibilities</h4><ul><li>Organize and perform general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards&nbsp;</li><li>Respond to problems with successful repairs: HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spa and water features, and trash management systems</li><li>Respond to resident requests in a timely manner, delivering excellent customer service</li><li>Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed units for the highest quality of work and superior presentation</li><li>Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects</li><li>Assist in the preparation of maintenance budgets and monitor a sufficient inventory of tools and supplies</li><li>Promote safe work practices among on-site team</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul><h4>Education/Experience</h4><ul><li>High School diploma or equivalent (GED) preferred</li><li>3-5 years maintenance technician experience</li><li>Multi-family housing experience helpful</li></ul><h4>Skills/Specialized Knowledge</h4><ul><li>Capacity to read, write, and speak English, such as, the ability to read and receive and all work instructions, service requests, comprehension of required trainings, understand labels on containers, and verbally communicate with associates, residents and vendors; complete required paperwork on own.</li><li>Accurately take measurements and perform basic arithmetic</li><li>General computer skills in Microsoft Office and property management based software</li><li>Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment and safety devices</li><li>Safely use chemicals, paint, and general cleaning supplies</li><li>Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart</li></ul><h4>About the Benefits of joining the Mill Creek Team</h4><ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>Mill Creek is an Equal Opportunity Employer<h4>Are you ready to contribute to the success of Mill Creek Residential?&nbsp; If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!</h4>

18,480 Services Manager Jobs