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ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 977,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYManages the day-to-day operations of an assigned property including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals, and ensures that the operation of the property complies with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.JOB DESCRIPTION<ul><li>Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.&nbsp;</li><li>Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.&nbsp;</li><li>Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.&nbsp;&nbsp;&nbsp;</li><li>Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund.&nbsp;</li><li>Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease.&nbsp;</li><li>Establishes relationships with the appropriate housing and student affairs officials and others affiliated with the academic institution(s), by staying informed about policies that may impact the community and residents, developing policies and guidelines for residents, communicating regularly with university representatives, and ensuring the community’s compliance with pertinent regulations.&nbsp;</li><li>Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property’s occupancy and revenue goals.&nbsp;</li><li>Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.&nbsp;&nbsp; Ensures the property’s maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Community Manager – Student Living</li><li>Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.&nbsp;&nbsp;</li><li>Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.&nbsp;</li><li>Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed.&nbsp;&nbsp;</li><li>Keeps abreast of new trends and changes in the industry and area(s) of responsibility by attending internal and external training classes, apartment association meetings, and other events, and accessing other information sources.&nbsp; </li></ul>Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar

Community Manager -  Union Chapel Hill (Student Living)

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 977,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYManages and coordinates the team members, daily activities, and resources of the senior living community to achieve financial and operational goals, and ensures compliance with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing senior housing operations.JOB DESCRIPTION<ul><li>Ability to recruit and oversee hiring, onboarding, and training and manages performance and professional development of team members in accordance with Company policies, values, and business practices.&nbsp;</li><li>Promotes resident satisfaction and retention by building a strong community culture among and between residents and team members.&nbsp; Responds promptly to resident concerns, complaints, questions, and requests and takes appropriate action to resolve and address service issues.</li><li>Conducts interactive Daily Huddles and meets regularly with team members to understand and assist in completion of their required responsibilities. Keeps them abreast of resident situations as necessary. Shares team goals and engages them to understand their role in helping the team in accomplishing them.</li><li>Supervises sales activities to achieve the community’s revenue and occupancy goals by conducting discovery process with prospects, conducting community tours and showing apartments homes when necessary. Drives daily activity through prospect visits and executes happy hour as great resident and prospect events.</li><li>Represents the community and the company in the greater community including attendance at inside and outside events and activities and participates in outreach marketing efforts. Evening and weekend work may be required.</li><li>Gathers, analyzes, and interprets local market and economic trends that may impact the community, understands the competitive market set and implements short- and long-range marketing and leasing strategies to achieve the community’s occupancy and NOI goals.</li><li>Conducts daily community inspections and takes appropriate actions to ensure that the physical aspects of the community grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.</li><li>Provides input into the development of budget(s) for the community by analyzing and evaluating financial statements, reviewing current and projected marketing information, and other operating trend data.</li><li>Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.</li><li>Oversees the lease enforcement process by making periodic apartment inspections, following proper notice requirements, evicting residents, and imposing and collecting late fees and other charges as allowable and stated</li><li>in the terms of the lease.</li><li>Assists the Regional Operations Manager with client/owner relationship, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed.</li><li>Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.</li><li>Maintains confidentiality of pertinent personal information concerning residents and staff.</li><li>Performs other duties as assigned which relate to the success of the community and the brand.</li><li>Monitor social media advertising and reputation management accounts.</li></ul>#LI-AWAdditional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Community Manager - Restore at Carolina Park

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYJoin an exciting initiative at Greystar, managing our growing property website portfolio. This role combines account management with website operations, ensuring smooth client communications, website launches, updates, and QA. You'll oversee the full process, from gathering client materials to meeting deadlines, while collaborating on CMS improvements and feature rollouts with the product and development teams. This role is ideal for an account manager with web development experience or someone seeking a more client-facing position, focused on communication and process improvements. Strong communication and relationship-building skills are essential, along with experience managing the website lifecycle and hands-on updates in Sitecore or similar platforms. This is a dynamic and rewarding opportunity to thrive in a fast-paced, growing program.JOB DESCRIPTION<h4>KEY RESPONSIBILITIES:</h4><ul><li>Website Launch Cycle Management: Ensure a clear understanding and execution of the website launch cycle, from requirements gathering to go-live, QA, and ongoing updates.</li><li>Manage Website Update Requests: Handle daily website update ticket requests, ensuring timely and responsive communication with clients.</li><li>Collaborate with Internal Teams: Work closely with the technical project manager to build timelines, assess team capacity, and support the development team with feature rollouts. Collaborate with the product team to recommend and implement improvements to increase efficiency within the CRM system.</li><li>Client and Stakeholder Communication: Act as the main point of contact for clients and stakeholders, gathering website requirements, setting expectations, and providing regular updates.</li><li>Implement Website Updates: Make direct updates to websites as needed, ensuring timely resolution of client requests and preparation for launch.</li><li>Monitor Performance and Maintenance: Manage ongoing maintenance of all websites, addressing client needs, and implementing updates as required.</li><li>Process and Workflow Optimization: Identify opportunities for process improvements to streamline workflows, enhance productivity, and improve client satisfaction.</li><li>Contractor and Team Management: Manage web specialists and/or contractors to ensure timely project completion and alignment with quality standards.</li></ul><h4>BASIC KNOWLEDGE &amp; QUALIFICATIONS:</h4><ul><li>5+ years of experience in website management, web operations, or digital marketing, with a strong focus on managing large portfolios of websites.</li><li>Experience with Content Management Systems (CMS):&nbsp; Familiarity with Sitecore (Content Editor, Experience Editor, Sitecore Forms, Workflows) on versions 8, 9, or 10.x or similar CMSs is preferred.</li><li>Proven ability to manage contractors or web specialists, with experience overseeing distributed teams or external vendors.</li><li>Technical Proficiency: Understanding of web technologies, HTML/CSS, and web development processes, along with a solid grasp of SEO best practices.</li><li>Account Management Experience in an Agency Environment: Demonstrated ability to manage client relationships, gather requirements, and clearly communicate expectations and processes.</li><li>Strong Communication Skills: Both verbal and written, with the ability to effectively engage clients, stakeholders, and internal teams.</li><li>Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.</li></ul>#LI-RS1Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Web Production Manager

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYManages and directs the community’s marketing, print and internet advertising, sales activities, leasing team members, and other resources to achieve established revenue, occupancy, resident retention, and leasing goals and objectives.JOB DESCRIPTIONProperty Type: Townhome Stage: Lease Up Unit Count: 282Essential Responsibilities:•&nbsp;&nbsp; &nbsp;Ensures achievement of the community’s revenue and occupancy goals by directing the community’s marketing, advertising and sales activities, overseeing on-site traffic, ensuring an appropriate inventory of “ready” apartments, setting rent pricing and concessions, and monitoring the day-to-day sales and leasing activities. &nbsp; •&nbsp;&nbsp; &nbsp;Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and implements creative strategies around pricing, concessions, leasing incentives, and advertising to boost traffic and leases.&nbsp; •&nbsp;&nbsp; &nbsp;Develops print and internet advertising strategies, uses available technology to promote the community and communicate with potential prospects, and uses the Company’s property management software to generate sales and leasing reports to monitor results.&nbsp; •&nbsp;&nbsp; &nbsp;Works with the maintenance team to ensure the physical aspects of the community meet the Company’s standards for overall appearance and safety, and develops activities and programs to enhance the salability of the apartments and community as a whole by regularly inspecting “ready” units for marketability, creating mini-models and using other merchandising techniques promote the apartment and community to prospective applicants.&nbsp; •&nbsp;&nbsp; &nbsp;Actively participates in the leasing process by generating and monitoring traffic, leasing apartments, qualifying prospects, preparing lease documentation, and completing move-in procedures in accordance with established policies and procedures.&nbsp; •&nbsp;&nbsp; &nbsp;Reviews and analyzes financial reports, shop reports, traffic and closing ratios, and other operational reports to identify and resolve issues impacting leasing performance, and accesses the Company’s internal resources as needed to support solution strategies. &nbsp;Makes presentations about marketing and leasing strategies and results to clients, owners, and other business managers.&nbsp; •&nbsp;&nbsp; &nbsp;Oversees the lease renewal program, including sponsoring various resident lease renewal functions, managing the communication and notification process, and assisting with resident move-outs as necessary.&nbsp; •&nbsp;&nbsp; &nbsp;Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).&nbsp; •&nbsp;&nbsp; &nbsp;Supervises the community’s leasing team members by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices. &nbsp; &nbsp;Required Licenses or Certifications: •&nbsp;&nbsp; &nbsp;Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions •&nbsp;&nbsp; &nbsp;Incumbents must have valid driver’s license to drive a golf cart on property.#LI-JMC1The hourly range for this position is $20.00 - $22.00.Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Leasing Manager - Summerwell Parkway Village

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThis role is responsible for overseeing and managing the overall performance and profitability of a portfolio of properties within a designated region. This role involves developing and implementing effective property management strategies, ensuring high tenant satisfaction, and optimizing financial returns for property owners. The Regional Property Manager plays a crucial role in coordinating and leading property management teams, collaborating with various stakeholders, and maintaining a strong understanding of the real estate market trends in the region.JOB DESCRIPTIONKEY RESPONSIBILITIES:<ul><li>Ensures that the portfolio and individual communities meet the established operational, financial, and business performance goals by inspecting properties, reviewing financial, market, and operational reports, and developing and implementing appropriate action plans to achieve results.</li><li>Collaborates with CMs to ensures that the portfolio and individual communities meet the established operational, financial, and business performance goals.</li><li>Collaborates with regional support services leaders committed to improving asset and team performance.</li><li>Takes ownership of and implements local and national operational initiatives, championing change and ensuring proper adoption of revised protocols at all properties.&nbsp; &nbsp;&nbsp;&nbsp;</li><li>Oversee and manage budgets, ensuring that financial targets are met or exceeded.</li><li>Prepare and present regular reports on property performance, financial metrics, and market trends to ownership and senior management.</li><li>Foster positive relationships with tenants and address their concerns promptly.</li><li>Implement tenant retention programs to minimize turnover and vacancy rates.</li><li>Collaborate with leasing teams to develop and implement effective marketing strategies.</li><li>Ensure optimal occupancy rates through targeted leasing efforts.</li><li>Oversee maintenance programs to ensure properties are well-maintained and in compliance with regulations.</li><li>Ensures that the appearance and physical aspects of the properties meet the Company’s and owner’s established standards through routine site and safety inspections and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio.</li><li>Implement preventative maintenance plans to extend the life of assets.</li><li>Stay current with local, state, and federal regulations affecting property management.</li><li>Ensure properties comply with all relevant codes, laws, and regulations.</li><li>Identify and mitigate potential risks related to property management and ensure appropriate insurance coverage.</li><li>Conduct market research and analysis to identify opportunities for property improvement and stay ahead of market trends.</li></ul>#LI-DM1BASIC KNOWLEDGE &amp; QUALIFICATIONS:<ul><li>Bachelor’s/Master’s degree from an accredited college or university preferred in Business, Real Estate. or related fields.</li><li>Proven experience in a leadership role with managing diverse properties.</li><li>Proficiency in using property management software (preferably Yardi and/or Real Page), word processing, spreadsheet, and database management applications to complete and produce required reports and other employment documents.</li><li>Strong financial acumen and analytical skills.</li><li>Excellent communication and team management skills.</li><li>In-depth knowledge of real estate laws, regulations, and market trends.</li><li>Abilities to create and manage stakeholder relationships.</li><li>3 years minimum of relevant experience</li></ul>SPECIALIZED SKILLS:<ul><li>Real Estate license required in specific markets, otherwise preferred.&nbsp;</li><li>Industry certifications (e.g. CPM, CAPS, CAM, etc.) also preferred.</li></ul>Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Regional Property Manager- Louisville

Regional Property Manager - Chicago

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Regional Maintenance Manager (RMM) is responsible for mentoring and training on-site service team members as well as ensuring compliance to company policies for maintenance. Additionally, the RMM will meet with and present various recommendations to owners and senior leadership, assist in developing scopes of work, managing vendor (supplier) relations, and analyzing properties with respect to capital needs, budgeting and maintenance.JOB DESCRIPTION This is a fully remote position based anywhere in the United States and requires up to 75% travel. This position supports a portfolio in the Southern Atlantic states.Conducts annual maintenance inspections to company standards as necessary, completing the process by ensuring that all steps of the inspection for himself and the District Maintenance Manager (DMM), where applicable, are complete and reported to leadership.• Track the annual Elevated Surface Inspection conducted by the site teams, completing the process by ensuring that all steps of the inspection are complete and reported to leadership.• Lead on-site maintenance staff in the diagnosis of problems and repairs related to HVAC, electrical, plumbing, swimming pool, carpentry, dry walling, exterior structure, and appliances. Schedule preventive and floating maintenance, if applicable.• Schedule and conduct training workshops and classes, including tracking the registration process through final close-out of all classes in the current Learning Management System (LMS). Assign and work with DMM, where applicable, to conduct and track classes.• Assist the Regional Property Manager (RPM) with the annual budget process providing subject matter expertise for maintenance-related items.• Evaluate suppliers and their services on an annual basis based on quality, customer service and pricing. • Assist in the interview process for Service Supervisors to help assess the candidate's technical qualifications and cultural fit within the organization's maintenance team. Provide a post-interview written report on the Candidate's qualification for the position to the hiring manager.• Supports community and the RPM with associate training, coaching and discipline.• Perform other tasks as directed.Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).• Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s). • Identifies areas for improvement and offers suggestions to improve efficiency and productivity. • Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, research and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information, and applies knowledge and practices to area(s) of responsibility.Additional Job DetailsThe Regional Maintenance Manager (RMM) is responsible for mentoring and training on-site service team members throughout the Southeast region, as well as ensuring compliance with company policies for maintenance. Additionally, the RMM will support regional due diligence initiatives including acquisitions, new fee-managed student contracts, and support the stabilization of new assets. This includes reviews of work order logs and assisting with acquisition walks within the region.Ideal candidates will be proficient in Greystar technology tools and able to train onsite team members in the use of products including Leonardo247 and the Entrata Facilities Mobile App.The salary range for this position is $85,000 to $95,000.Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.CLOSING DATEFebruary 28, 2025

Regional Maintenance Manager - Greystar Owned Assets

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYLeads the accounting group in applying generally accepted accounting principles (GAAP) to analyze financial information, reconcile financial statements, prepare general and standard journal entries, assist in budget development, and prepare standard accounting and financial reports for management.JOB DESCRIPTION<ul><li>Supervises the team of accountants by interviewing, hiring, orienting, and training team members, and manages their performance in accordance with Company policies, values, and business practices.&nbsp;</li><li>Establishes annual goals and objectives for the accounting team, establishes workflows and assigns properties and portfolios for effective and efficient completion of tasks, and implements process and procedural improvements to streamline work, increase productivity, and maintain service and quality excellence.&nbsp;</li><li>Oversees and approves financial transactions and information in preparation for entry into various financial statements and accounting reports by checking calculations, reviewing basis for figures, balancing and reconciling figures, and making exceptions as necessary.&nbsp;</li><li>Approves budget, revenue, expense, payroll entries, invoices, mortgage payments and distributions, and other accounting documents and researches and resolves discrepancies as necessary.&nbsp;</li><li>Approves and authorizes exceptions to bank reconciliations and wire transfers for deposit and ensures accuracy.&nbsp;</li><li>Develops and implements accounting control procedures by analyzing revenue and expenditure trends and recommending appropriate budget levels to ensure expenditure control.&nbsp;</li><li>Acts as liaison to internal and external auditors by explaining journal entries and financial transactions, providing research data and information as requested, and answering questions necessary to complete the audit in a timely manner.&nbsp;</li><li>Ensures customer satisfaction by responding to requests from owners, business leaders, property managers, and others related to financial reports, statements, and established budgets.&nbsp;</li><li>Completes various financial, accounting, administrative, and other reports and analysis, and performs other duties as assigned or as necessary.&nbsp;&nbsp;</li></ul>Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Accounting Manager

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYManages the day-to-day operations of an assigned property including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals, and ensures that the operation of the property complies with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.JOB DESCRIPTIONWe’re looking for a dynamic, people-oriented Community Manager to lead and inspire at a beautiful newly developed co-living community, Colette Coliving, located within The Stacks, in Washington DC!&nbsp;The ideal candidate will be passionate about building vibrant communities, fostering an engaging environment, and ensuring our residents feel at home. A crucial part of this role involves nurturing our unique co-living culture, helping residents connect, and contribute to a sense of community and belonging.Our Community Manager will be responsible for organizing events and activities that bring prospects and residents together, ensuring daily operations run smoothly, and addressing resident concerns with care and efficiency. We seek someone adaptable, organized, and with a strong sense of initiative.&nbsp;Familiarity with the DC market is a strong advantage, as understanding local trends and community needs will help the candidate shape a more tailored and effective experience.&nbsp;If you're passionate about community building we want to hear from you! &nbsp;<ul><li>Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.&nbsp;</li><li>Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.&nbsp;</li><li>Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.&nbsp;&nbsp;&nbsp;</li><li>Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund.&nbsp;</li><li>Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease.&nbsp;</li><li>Establishes relationships with the appropriate housing and student affairs officials and others affiliated with the academic institution(s), by staying informed about policies that may impact the community and residents, developing policies and guidelines for residents, communicating regularly with university representatives, and ensuring the community’s compliance with pertinent regulations.&nbsp;</li><li>Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property’s occupancy and revenue goals.&nbsp;</li><li>Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.&nbsp;&nbsp; Ensures the property’s maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.&nbsp;&nbsp;</li><li>Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.&nbsp;</li><li>Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed.&nbsp;&nbsp;</li><li>Keeps abreast of new trends and changes in the industry and area(s) of responsibility by attending internal and external training classes, apartment association meetings, and other events, and accessing other information sources.&nbsp; </li></ul>#LI-WR1The salary range for this position is $90,000 - $100,000Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Community Manager - The Stacks Colette (Co-Living)

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.JOB SUMMARY: The Patient Services Rep 2 – Registration is responsible for tasks relating to the completion of patient registration for hospital and/or physician services. The Patient Services Rep 2 – Registration will be required to have flexibility to learning and comprehending complex hospital systems in order to communicate directly with patients, healthcare providers, physician offices and ensuring the information collection is complete and accurate. The Patient Services Rep 2 – Registration will be responsible that their patient, payer and provider interactions are carried out according to company, client and federal guidelines.The Patient Services Rep 2 – Registration will be required to work schedules that accommodate a 7/24 work schedule and be able to independently make compliant decisions on how to apply HIPAA and FCC regulations.ESSENTIAL JOB FUNCTIONS:Access Registration Tasks&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Exceed productivity standards as outlined by business line</li><li>Complete patient registration (post clinical triage of patient) by obtain and verify health plan coverage</li><li>Accurately document patient demographics and health plan information</li><li>Support access registration, insurance verification and authorization functions</li><li>Contact physician offices and/or payers for follow-up on eligibility and authorizations and</li><li>Maintain quality scoring and accuracy on all accounts worked</li><li>Ability to work independently and make responsible decisions</li><li>Completes timely follow-up on assigned accounts to ensure no cash loss</li><li>Demonstrates the ability to prioritize work with minimal oversight to meet outlined goals</li><li>Acts as a knowledge resource for team members</li><li>High level understanding of client host system functions</li><li>Clearly documents actions taken and next steps for account resolution in patient accounting system</li></ul>Ensure all accounts are worked within client standards and Federal Regulations.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Work within federal, state regulations, department/division &amp; all Compliance Policies&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Maintain clear, concise, and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications&nbsp;&nbsp;</li></ul>Maintain continuing education, training in industry career development&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Maintain current knowledge of and comply with all federal and state rules and regulations governing phone calls and collections including HIPAA, FDCPA, Privacy Act, FCRA, etc.</li><li>Attend training sessions as directed by management and disseminate to colleagues</li><li>Integrate information obtained through training sessions and policy changes immediately into daily routine</li></ul>EDUCATION: High SchoolEXPERIENCE: <ul><li>Minimum of 1 year of Access Registration or front office physician healthcare experience</li><li>Minimum of 3 year in hospital or physician operation</li><li>Minimum of 1 year of basic computer skills to include MS Office apps: Outlook, Word, Excel</li></ul>OTHER HELPFUL EDUCATION OR EXPERIENCE-State other desired, but not required, education or experience.<ul><li>Epic hospital system experience</li><li>Demonstrate knowledge of communication regulations relating to HIPAA and TCPA and other FCC requirements</li><li>Experience with Insurance payers (Medicare, Medicaid, Commercial, Workers Compensation) preferred</li><li>Remote working experience</li></ul>KNOWLEDGE, SKILLS and ABILITIES - Describe specific minimum knowledge, skills, and abilities required for this position.&nbsp; Also, list any special courses, certifications, or physical requirements that are necessary.&nbsp; This is especially critical for screening candidates.<ul><li>Exceptional customer service skills.</li><li>Excellent verbal and written communication skills.</li><li>Dedication to treating both internal and external constituents as clients and customers, maintaining a flexible customer service approach and orientation that emphasizes service satisfaction and quality.</li><li>Proficient use of hospital registration and/or billing systems, and Microsoft Word and Excel software applications.</li><li>Ability to follow regulations outlined by state, federal, and third-party coverage procedures.&nbsp;</li><li>Ability to model the basic values of the mission, vision and values of Xtend Healthcare and the client.</li><li>Ability to manage multiple tasks simultaneously and adjust to issues as needed in a dynamic work environment.</li><li>Ability to prioritize and effectively anticipate and respond to issues as they arise.</li><li>Ability to post transactions in multiple systems.</li><li>Good analytical and problem-solving skills.</li><li>Ability to work independently.</li></ul>PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

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