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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.As part of the&nbsp;Finance Data Governance (FDG) team&nbsp;within Corporate Controllership, this role is responsible for bringing and managing data under governance for Finance.&nbsp;FDG team is leading the effort of defining the future roadmap for data governance within Finance and ensuring that trusted information is used for critical processes,&nbsp; decision making, and accounting across various finance processes.As a FDG Manager, you will support the development and implementation of solutions in accordance with the Enterprise Data Governance policy and framework. You will partner closely with Finance&nbsp; Technology Transformation, Enterprise Data Governance, Controllership, Risk, and other teams to drive data governance and data quality within Finance.The FDG Manager is a collaborator, a well-organized, action-oriented individual with exceptional leadership and time management skills, confident in presenting, facilitating, and building a network of strong relationships across our organization.<ul><li>Finance Data Governance in compliance with the Enterprise Data Governance Policy ensuring&nbsp; the appropriate accountability model and processes for data asset management, metadata&nbsp; management, data quality, and issue resolution.</li><li>Participate in all aspects of Data Governance including data activation steps, compliance with data standards and privacy regulations.</li><li>Support strategic improvements to data assessment process and making necessary&nbsp; enhancements to data analytical and data quality tools.</li><li>Lead root-cause-analysis of data quality issues and support in remediation of Audit and&nbsp; Regulatory feedback.</li><li>Support development, validation, and maintenance of business glossary, data integration, data&nbsp; lineage, and data management activities.</li></ul>Minimum Qualifications<ul><li>5+ years of work experience in Banking/Financial Services.</li><li>Experience of Finance, Banking, or similar industries is a strong plus.</li><li>Technical and data analysis skills with prior experience with SQL.</li><li>Knowledge of data governance practices, business and technology issues related to&nbsp; management of enterprise information assets is strongly preferred.</li><li>Demonstrated understanding of metadata practices such as data lineage, data&nbsp; dictionaries, business glossaries, Data Quality rules, source system inventories, etc.</li><li>Demonstrated working knowledge of Agile methodology and delivery concepts or other project&nbsp; management methodologies including SDLC.</li><li>Strong relationship skills and communication is essential as the role require partnering with&nbsp; multiple groups e.g., Business process owners, Technologies, and Enterprise Data&nbsp; Governance.</li><li>Self-motivated and proactive, ability to manage multiple assignments and projects&nbsp; concurrently within tight deadlines.</li><li>Ability to be flexible, prioritize multiple demands, and effectively manage in a matrix&nbsp; organization.</li><li>Experience of a wide range of architectures/platforms</li></ul>Preferred Qualifications<ul><li>Master’s degree in finance/accounting is preferred.</li><li>Prior experience of data governance, metadata, and data lineage tools such as, Collibra,&nbsp; MANTA is strongly preferred.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager - Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?You’ll be working in a fast-paced environment as part of the Servicing Engineering team supporting platforms for American Express customers. You should be familiar with modern software development methodologies and be able to dive deep and rapidly iterate on ideas despite ambiguity.Responsibilities:<ul><li>Work closely with product managers and stakeholders to understand business requirements and translate them into technical solutions.</li><li>Function as member of a software engineering team by contributing to software builds through consistent development practices (tools, common components, and documentation).</li><li>Demonstrate increased self-reliance to achieve team goals.</li><li>Participate in code reviews and automated testing.</li><li>Debug basic software components and identify code defects for remediation.</li><li>Enable the development, support, and monitoring of software across test, integration, and production environments.</li><li>Automate deployments in test or production environments.</li><li>Automatically scale applications based on demand.</li></ul>Qualifications:Up to 4 years of software development experience in a professional environment and/or comparable experience such as:&nbsp;<ul><li>Proficient in Programming Languages: JavaScript, React, Java, Pega. Knowledge of HTML5, Redux, Angular, and Node.</li><li>Experience with automated tested and unit testing (Jest, Enzyme, React Testing Library).</li><li>Fundamentals &amp; knowledge of the DOM.</li><li>Experience writing adaptive and responsive UI applications.</li><li>Experience with distributed (multi-tiered) systems, algorithms, and relational/NoSQL databases.</li><li>Experience with Continuous Integration and Continuous Delivery (CI/CD) environment and their frameworks (Git, Jenkins).</li><li>Architecture design and modeling: should possess strong skills in designing and modeling complex systems and architectures.</li><li>Ability to create scalable, reliable, and efficient solutions that meet business requirements.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Software Engineer II- Global Servicing Technology

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Responsibilities:<ul><li>Manage day-to-day Portfolio activities such as resourcing, financial spend tracking, capacity planning, program health check, and data trending risk identification.</li><li>Take ownership in managing and ensuring successful financial, delivery and operational outcomes across the portfolio - gathering status updates and escalating delivery risks when needed.</li><li>Drive design discussions and facilitate consensus on solution architecture decisions across all upstream engineering SMEs, Enterprise Architects and Raven SMEs.</li><li>Manages the planning, coordination, and execution of technology-focused projects, ensuring alignment with strategic objectives and project goals</li><li>Leads Agile release trains, coordinating with product owners, agile champions, and development teams to ensure timely and quality delivery of project milestones</li><li>Leads Program Increment (PI) planning meetings with senior leadership, product management, and delivery teams to ensure strategic alignment and readiness</li><li>Mentors Agile Release Train (ART) meetings to ensure the preparation, readiness, and prioritization of features for future PI planning sessions</li><li>Develops risk management plans, conducts regular risk assessments, and implements mitigation strategies to ensure smooth Agile Release Train (ART) execution</li><li>Analyzes and interprets relevant portfolio, Release Train, and team-level metrics to provide strategic insights into delivery and execution</li><li>Facilitates Inspect &amp; Adapt sessions and other retrospective meetings to promote a culture of continuous learning and improvement within the teams</li><li>Oversees the process of maintaining project documentations including requirements, specifications, and progress reports ensuring they are updated in Project Management tools</li><li>Develops risk management plans, conducts regular risk assessments, and implements mitigation strategies</li><li>Tracks relevant Objectives and Key Results/Key Performance Indicator (OKR/KPIs) to measure and report on project performance</li><li>Facilitates communication among stakeholders, including project sponsors, team of colleagues, and external partners, to ensure effective information flow</li><li>May or may not manage resource allocation, ensuring optimal utilization of resources across multiple projects and balancing workload among a team of colleagues</li><li>May or may not manage and lead a team of technology delivery colleagues, providing leadership, guidance, and coaching to support continuous learning, growth opportunities, inclusivity, and the development of best practices</li><li>May or may not recruit colleagues with relevant experience, and develops, rewards, and energizes an effective team</li><li>Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives</li></ul>Qualifications:<ul><li>Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering), and/or comparable experience; advanced degree preferred</li><li>Knowledge of Agile/SAFe/Lean methodologies</li><li>Knowledge of technical challenges and systems design, with the ability to facilitate technical discussions and drive solutions</li><li>Knowledge of the full life cycle of product development, from concept to delivery, including Test Driven Development</li><li>Experience in program delivery or project management, preferably within a technology-focused environment</li><li>Experience in leading project teams, with a track record of successful project delivery</li><li>Experience in managing multiple projects and coordinating cross-functional teams</li><li>Experience in project management software tools and techniques, such as JIRA, Confluence, or similar platforms</li><li>Experience in writing technical documentation&nbsp;</li></ul>Licenses and Certifications:<ul><li>Certification in SPC (SAFe Program Consultant), SA (SAFe Agilist), PMI-ACP (Agile Certified Practitioner), or PMP (Project Management Professional) is a plus</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Technical Project Management - US Consumer & Digital Technology

The Manager, Instructional Design is a team-oriented, hands-on innovate leader with a passion for mentoring others, improving team processes, staying apprised of current instructional design trends, and creating industry leading curriculum and high-quality courses for American Career College. The Manager, Instructional Design is a self-motivated and forward-thinking solutions provider with a holistic approach to program and course development that works closely with academic program leaders, subject matter experts, and the curriculum and technology team to oversee the course development process and schedule for industry leading courses and curriculum by using current design theories, project management techniques and software, and higher-education industry best practices.Essential Functions &amp; Responsibilities:<ul><li>Oversees curriculum and instructional design projects, instructional design staff, and day-to-day operations for American Career College.</li><li>Manages operational components for the instructional design team and tracks open projects and tasks in the department project management software.</li><li>Designs and develops instructional materials for online, blended and web enabled courses for ACC academic programs aligning to ADA and accessibility requirements, organizational style guides, and instructional design and industry best practices.</li><li>Conceptualizes and produces a wide variety of instructional elements including, but not limited to, course syllabi, storyboards, lessons, assessments, graphics and multimedia presentations.</li><li>Interprets instructional needs and collaborates with subject matter experts in various disciplines to translate complex information and concepts into easy-to-understand learning materials that are technologically advanced, scalable, and forward thinking.</li><li>Leads ADA and other compliance efforts in relation to course and media design, accessibility, and other state federal or programmatic accreditation requirements related to online, blended, and virtual learning.</li><li>Builds and enhances team processes surrounding quality assurance while reviewing the course content, activities, assessments, and other learning assets in the LMS.</li><li>Working with the Director, Curriculum and Technology, develops and implements policies, procedures, and guidelines for creation and delivery of online, blended, and web enabled courses.</li><li>Provides centralized support for instructional innovation, engagement opportunities, and instructional design theories for the various campuses regarding best practices for online learning in web enabled, blended, and online courses.</li><li>Develops organizational standards for course delivery at ACC and uses continuous process improvement to elevate and improve quality standards, documented team processes, and student engagement with course materials.</li><li>Leads compliance efforts in online learning for program design, accessibility, and other state federal or programmatic accreditation issues related to online learning.</li><li>Develops, implements, and publicly documents policies, procedures, and guidelines for creation and delivery of online, blended, and web enabled courses.</li><li>Collaborates with the Director, Curriculum and Technology to improve and enhance the overall course development process, subject matter expert workflow, and curriculum and technology team handoffs to ensure efficiency during development and deliverables adhere to organizational and industry best practices.</li><li>Responsible recruitment, supervision, and professional development of the instructional design team members and provides training opportunities in online pedagogy and instructional technologies for faculty and staff responsible for curriculum development.</li><li>Provides LMS, instructional design, outcomes, and course development-related self-help materials, training seminars, and direct support to faculty and staff, instructional designers, and the curriculum and technology team.</li><li>Leads, promotes, and encourages the development and implementation of innovative teaching and learning strategies and technology tools in all courses at ACC.</li><li>Manages external resources, publisher partner, and education technology vendors that promote and support innovation in online educational delivery.</li><li>Researches new technologies and instructional design theories and stays current with instructional technology tools, online learning trends, and pedagogy best practices. Works with the curriculum and technology team to develop plans to introduce these findings.</li><li>Works with the entire curriculum and technology team to ensure timely creation of live course shells and course sections in the LMS and ensures proper processes and quality assurance measures are followed.</li><li>Communicates with department personnel when approaching out of office time to create team awareness and hand over un-resolved casework.</li><li>Participates in various team virtual collaboration spaces to confirm receipt of information and communicate when signing on/signing off.</li><li>Participates in meetings with camera enabled to maintain professional web presence.</li><li>Responds to all emails, calendar invitations, and project updates with professional and courteous language.</li><li>Adheres to College/University policies and procedures and conducts job responsibilities in accordance with the standards set out in the College/University's Code of Ethical Conduct, Compliance Agreement, Sexual Harassment Policy or any of its policies and procedures, applicable federal and state laws, and applicable professional standards.</li><li>Maintains regular and timely attendance, reports to work as scheduled and as required to meet the needs of the College/University and assures time worked and/or time-off is recorded properly.</li><li>Exercises care, proper use and maintenance of department equipment and supplies and identifies unsafe conditions and makes appropriate adjustments.</li><li>Multitasks on multiple projects, producing high quality work under tight deadlines.</li><li>Conducts job responsibilities in accordance with the standards set out in the Company's Code of Ethical Conduct, Compliance Agreement, Sexual Harassment Policy or any of its policies and procedures, applicable federal and states laws, and applicable professional standards.</li><li>Maintains established department policies, procedures and attends in-services and other required meetings.</li><li>Maintains confidentiality of all student, associate, and/or company information as required.</li><li>Exercises care, proper use and maintenance of department equipment and supplies and identifies unsafe conditions and makes appropriate adjustments.</li><li>Maintains order, cleanliness, and safety at work.</li><li>May perform other duties as assigned.</li></ul>Preferred Education, Certifications &amp; Licensures:<ul><li>Experience working with LMS outcome tools and developing outcomes reports.</li><li>Experience in the fields of allied health, nursing, or science is a plus.</li><li>Advanced knowledge of LMS functionality and course development and deployment processes.</li><li>A strong sense of design and aesthetics.</li><li>Experience and displayed proficiency using various instructional technology tools to support online learning such as; Adobe Captivate, Articulate Studio, and the Adobe Creative Suite.</li><li>Working knowledge of Panopto, Kaltura, or other enterprise-level video solutions.</li></ul>Required Education, Certifications &amp; Licensures:<ul><li>Master's degree in education technology, instructional design, higher education leadership, or closely related field required.</li><li>A current Driver's License is required.</li></ul>Required Experience &amp; Skills:<ul><li>Minimum 2 years' experience leading instructional design teams to support online and hybrid course development.</li><li>Minimum 5 years' experience developing higher-education courses through current instructional design learning theories and following industry best practices required.</li><li>Successful experience leading operations in a large, decentralized university.</li><li>Extensive experience with a templated course model of course development and design.</li><li>Extensive experience implementing, and assessing strategic plans related to processes, procedures, and team capacity.</li><li>Extensive knowledge of, and experience with, the implementation of learning theories related to curriculum and instructional design and media development with an emphasis on competency-based instruction.</li><li>Experience in managing development schedules using the Analysis, Design, Development, Implementation &amp; Evaluation (ADDIE) model, Scrum software development framework, or traditional project management techniques.</li><li>Knowledge of, and experience with, instructional technology practices and services related to academia in higher education institutions.</li><li>Knowledge of and experience with computer software and systems utilized in instructional design and delivery.</li><li>Proven history and ability to recruit top talent and manage departmental staff.</li><li>Knowledge of copyright and accessibility requirements related to educational content.</li><li>Familiarity with a broad range of academic technologies such as: online discussions, web conferencing, blogs, wikis, and various learning management systems.</li><li>Demonstrated ability in creation and delivery of a variety of training approaches (in-person, online- synchronous and asynchronous).</li><li>Understanding of higher education accreditation and regulatory requirements and the impact on online learning.</li><li>Experience using and developing with some, if not all, of the following applications: Canvas LMS, Adobe Creative Cloud, Web Conferencing tools, HTML &amp; CSS, Articulate 360 or Adobe Captivate, SnagIt and Camtasia, along with Microsoft Office (particularly Word, PowerPoint).</li><li>Strong team-building skills and the ability to work well with a wide variety of individuals, including faculty, administrators, and technology professionals.</li><li>A consultative and collaborative leadership style.</li><li>Demonstrated team building skills and ability to hire, retain, and manage highly effective technical and creative staff.</li><li>Proven ability to learn and adapt quickly to new technology and industry standards.</li><li>Can implement new processes, procedures, and standards in an environment of continuous improvement.</li><li>Demonstrated high attention to detail.</li><li>Demonstrated ability to effectively communicate to a variety of audiences in both verbal and written forms.</li><li>Proven ability to learn and adapt quickly to new technology and industry standards.</li><li>Ability to implement new processes, procedures, and standards in an environment of continuous improvement.</li><li>Ability to use effective communication skills, both oral and written, including complex proposals and presentations, and effective listening skills.</li><li>Evidence of strong supervisory and managerial skills, including strategic planning, assessment and evaluation skills.</li><li>Ability to manage projects and people, participate in and facilitate group meetings.</li><li>Ability to manage and work effectively in a highly ethnic and culturally diverse student and associate community.</li><li>Ability to effectively use interpersonal skills, follow through with duties, provide attention to detail, and demonstrate the ability to motivate others.</li><li>Ability to use creative facilitation and conflict resolution skills to resolve difficult and sensitive issues.</li><li>Ability to understand and implement shared governance, team building, and collaborative decision-making processes within and across division/department lines.</li><li>Excellent analytical and organizational skills.</li><li>Ability to analyze data, prepare necessary reports, evaluate, and analyze program effectiveness and resource utilization.</li><li>Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities.</li><li>Willingness to work a flexible schedule to meet project deadlines.</li><li>Ability to work with faculty and staff, administrators, students, and individuals at all levels of the organization.</li><li>Ability to work in a fast-paced team-oriented environment.</li><li>Ability to handle confidential information and materials.</li><li>Ability to manage a team in a virtual environment and communicate effectively via phone, webinar, chat, and instant messages.</li><li>Demonstrated ability to use initiative and to learn new skills.</li><li>Ability to manage projects and stakeholders, participate in and facilitate group meetings.</li><li>Ability to use creative facilitation to present complex technical skills and pedagogical approaches.</li><li>Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities.</li></ul>#LI-STB1

American Career College

Manager, Instructional Design

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology on #TeamAmex.The objective of the Enterprise Technology Services Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for Tech Control Management to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.Enterprise Technology Services Control Management is looking for a Manager of Risk ID, Assessment, Testing &amp; Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Manager, Enterprise Technology Services Control Management Risk ID, Assessment, Testing &amp; Reporting will:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide additional identification of risks throughout business processes and systems (along with business process owners)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review categorization of controls and map against risks and processes (e.g., cross-BU process-control mapping)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Advise BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support risk management practices within the business·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review risk dashboards and key risk indicators (KRIs) for ongoing monitoring·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review risk profiles and an updated risk register(s)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support sharing insights, better practices, themes, etc. across the enterpriseRequired Qualifications:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 3+ Years’ experience in relevant experience in IT risk management, internal/external audit, SOX/ITGC testing, or controls assurance·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong project management, communication, and interpersonal skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong understanding of technology risk domains including access management, change management, system development lifecycle, infrastructure, and cloud technologiesPreferred Qualifications:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's Degree in Finance, IT, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in at least one of the following:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Providing identification of operational risks throughout business processes and systems·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Enhancing risk assessments and associated methodologies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reviewing independent control monitoring, including identification of control improvements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identifying areas of risk for intervention, including conducting independent quality assurance and process testing·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reviewing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in financial services industryORMCMSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager-Tech Risk & Control Risk ID Assess & Testing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Enterprise Data Risk Management (“EDRM”), within the Global Risk &amp; Compliance Organization, is the independent risk management function covering risk of financial loss, reputational damage, or regulatory or legal action resulting from inadequate data governance and/or data management practices adversely impacting the accuracy, timeliness, comprehensiveness, or usability of data within or throughout its lifecycle.&nbsp;EDRM is hiring an Analyst who will play a key role in setting up the new transaction testing function within the Enterprise Data Risk Management team to ensure financial transactions are accurate, complete and adhering to regulatory standards.Responsibilities include, but are not limited to:<ul><li>As testing will traverse products and systems across American Express, this analyst will develop a risk-based approach to determine the prioritization and cadence of reviews for transaction testing of regulatory reports via comprehensive test plans, test cases and test scripts for transaction testing based on the regulatory reports, products and systems considering applicable regulatory requirements and internal American Express Policies. Support risk mitigation strategies by identifying, evaluating and prioritizing data risks to develop tailored testing methodologies aligned to regulatory reporting processes and underlying transaction data complexity.</li></ul><ul><li>Analyze large datasets to identify discrepancies, anomalies, and gaps in reported values by performing validations against source systems/points of origin. Implement transaction testing across regulatory reports to further validate accuracy and completeness of reported values against the points of origin.&nbsp;</li></ul><ul><li>Design and prepare 2LoD transaction testing review reports summarizing the approach, testing methodology and outcomes inclusive of findings, if any. Document testing processes outcomes - including issues, results and overall accuracy. Contribute to detailed transaction testing across various card products and systems to validate data feeding into regulatory reports. Prepare and report updates on transaction testing and identified data risks to senior management.&nbsp;</li></ul><ul><li>Perform data management controls testing across regulatory reports to validate overall control design, operational effectiveness and coverage.&nbsp;</li></ul><ul><li>Stay abreast of changes in banking regulations and reporting requirements (e.g., FFIEC, FRB, OCC, FDIC) to ensure transaction testing aligns with current mandates, regulations, industry standards, emerging trends and overall best practices.&nbsp;</li></ul>Qualifications:<ul><li>Degree in Finance, Accounting, Business Administration, Risk Management, or other related discipline is required.</li></ul><ul><li>2-3 years of experience in regulatory reporting team, audit, compliance or risk management within the banking or financial services industry. Demonstrated experience in transaction testing, data validation, and analysis is preferred. As well as additional experience or understanding of financial analytics, reporting, data analytics, data controls and data transformation logics. Requesting strong knowledge of data governance, data compliance, and data-related issue management in large financial services firms. Utilize data and business analytics background to develop winning strategies and drive business decision making.</li></ul><ul><li>Knowledge, experience, or familiarity in regulatory reporting (FR2052a, FRY15, FRY9C, FRY14 etc.), audit, US GAAP and financial accounting is preferred.</li></ul><ul><li>Proficient in using data analysis tools (e.g., Excel, SQL), and knowledge of database systems.</li></ul><ul><li>Strong analytical, problem-solving, and critical thinking skills are important.&nbsp;</li></ul><ul><li>Adept verbal and written communication skills, including the ability to explain complex problems and ideas clearly and succinctly to senior management. Effectively manage multiple, and often conflicting, priorities under tight timeframes and adapt to frequent change.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Analyst - Risk Management; Regulatory Reporting Transaction Testing

The Manager, Instructional Design is a team-oriented, hands-on innovate leader with a passion for mentoring others, improving team processes, staying apprised of current instructional design trends, and creating industry leading curriculum and high-quality courses for American Career College. The Manager, Instructional Design is a self-motivated and forward-thinking solutions provider with a holistic approach to program and course development that works closely with academic program leaders, subject matter experts, and the curriculum and technology team to oversee the course development process and schedule for industry leading courses and curriculum by using current design theories, project management techniques and software, and higher-education industry best practices.Essential Functions &amp; Responsibilities:<ul><li>Oversees curriculum and instructional design projects, instructional design staff, and day-to-day operations for American Career College.</li><li>Manages operational components for the instructional design team and tracks open projects and tasks in the department project management software.</li><li>Designs and develops instructional materials for online, blended and web enabled courses for ACC academic programs aligning to ADA and accessibility requirements, organizational style guides, and instructional design and industry best practices.</li><li>Conceptualizes and produces a wide variety of instructional elements including, but not limited to, course syllabi, storyboards, lessons, assessments, graphics and multimedia presentations.</li><li>Interprets instructional needs and collaborates with subject matter experts in various disciplines to translate complex information and concepts into easy-to-understand learning materials that are technologically advanced, scalable, and forward thinking.</li><li>Leads ADA and other compliance efforts in relation to course and media design, accessibility, and other state federal or programmatic accreditation requirements related to online, blended, and virtual learning.</li><li>Builds and enhances team processes surrounding quality assurance while reviewing the course content, activities, assessments, and other learning assets in the LMS.</li><li>Working with the Director, Curriculum and Technology, develops and implements policies, procedures, and guidelines for creation and delivery of online, blended, and web enabled courses.</li><li>Provides centralized support for instructional innovation, engagement opportunities, and instructional design theories for the various campuses regarding best practices for online learning in web enabled, blended, and online courses.</li><li>Develops organizational standards for course delivery at ACC and uses continuous process improvement to elevate and improve quality standards, documented team processes, and student engagement with course materials.</li><li>Leads compliance efforts in online learning for program design, accessibility, and other state federal or programmatic accreditation issues related to online learning.</li><li>Develops, implements, and publicly documents policies, procedures, and guidelines for creation and delivery of online, blended, and web enabled courses.</li><li>Collaborates with the Director, Curriculum and Technology to improve and enhance the overall course development process, subject matter expert workflow, and curriculum and technology team handoffs to ensure efficiency during development and deliverables adhere to organizational and industry best practices.</li><li>Responsible recruitment, supervision, and professional development of the instructional design team members and provides training opportunities in online pedagogy and instructional technologies for faculty and staff responsible for curriculum development.</li><li>Provides LMS, instructional design, outcomes, and course development-related self-help materials, training seminars, and direct support to faculty and staff, instructional designers, and the curriculum and technology team.</li><li>Leads, promotes, and encourages the development and implementation of innovative teaching and learning strategies and technology tools in all courses at ACC.</li><li>Manages external resources, publisher partner, and education technology vendors that promote and support innovation in online educational delivery.</li><li>Researches new technologies and instructional design theories and stays current with instructional technology tools, online learning trends, and pedagogy best practices. Works with the curriculum and technology team to develop plans to introduce these findings.</li><li>Works with the entire curriculum and technology team to ensure timely creation of live course shells and course sections in the LMS and ensures proper processes and quality assurance measures are followed.</li><li>Communicates with department personnel when approaching out of office time to create team awareness and hand over un-resolved casework.</li><li>Participates in various team virtual collaboration spaces to confirm receipt of information and communicate when signing on/signing off.</li><li>Participates in meetings with camera enabled to maintain professional web presence.</li><li>Responds to all emails, calendar invitations, and project updates with professional and courteous language.</li><li>Adheres to College/University policies and procedures and conducts job responsibilities in accordance with the standards set out in the College/University's Code of Ethical Conduct, Compliance Agreement, Sexual Harassment Policy or any of its policies and procedures, applicable federal and state laws, and applicable professional standards.</li><li>Maintains regular and timely attendance, reports to work as scheduled and as required to meet the needs of the College/University and assures time worked and/or time-off is recorded properly.</li><li>Exercises care, proper use and maintenance of department equipment and supplies and identifies unsafe conditions and makes appropriate adjustments.</li><li>Multitasks on multiple projects, producing high quality work under tight deadlines.</li><li>Conducts job responsibilities in accordance with the standards set out in the Company's Code of Ethical Conduct, Compliance Agreement, Sexual Harassment Policy or any of its policies and procedures, applicable federal and states laws, and applicable professional standards.</li><li>Maintains established department policies, procedures and attends in-services and other required meetings.</li><li>Maintains confidentiality of all student, associate, and/or company information as required.</li><li>Exercises care, proper use and maintenance of department equipment and supplies and identifies unsafe conditions and makes appropriate adjustments.</li><li>Maintains order, cleanliness, and safety at work.</li><li>May perform other duties as assigned.</li></ul>Preferred Education, Certifications &amp; Licensures:<ul><li>Experience working with LMS outcome tools and developing outcomes reports.</li><li>Experience in the fields of allied health, nursing, or science is a plus.</li><li>Advanced knowledge of LMS functionality and course development and deployment processes.</li><li>A strong sense of design and aesthetics.</li><li>Experience and displayed proficiency using various instructional technology tools to support online learning such as; Adobe Captivate, Articulate Studio, and the Adobe Creative Suite.</li><li>Working knowledge of Panopto, Kaltura, or other enterprise-level video solutions.</li></ul>Required Education, Certifications &amp; Licensures:<ul><li>Master's degree in education technology, instructional design, higher education leadership, or closely related field required.</li><li>A current Driver's License is required.</li></ul>Required Experience &amp; Skills:<ul><li>Minimum 2 years' experience leading instructional design teams to support online and hybrid course development.</li><li>Minimum 5 years' experience developing higher-education courses through current instructional design learning theories and following industry best practices required.</li><li>Successful experience leading operations in a large, decentralized university.</li><li>Extensive experience with a templated course model of course development and design.</li><li>Extensive experience implementing, and assessing strategic plans related to processes, procedures, and team capacity.</li><li>Extensive knowledge of, and experience with, the implementation of learning theories related to curriculum and instructional design and media development with an emphasis on competency-based instruction.</li><li>Experience in managing development schedules using the Analysis, Design, Development, Implementation &amp; Evaluation (ADDIE) model, Scrum software development framework, or traditional project management techniques.</li><li>Knowledge of, and experience with, instructional technology practices and services related to academia in higher education institutions.</li><li>Knowledge of and experience with computer software and systems utilized in instructional design and delivery.</li><li>Proven history and ability to recruit top talent and manage departmental staff.</li><li>Knowledge of copyright and accessibility requirements related to educational content.</li><li>Familiarity with a broad range of academic technologies such as: online discussions, web conferencing, blogs, wikis, and various learning management systems.</li><li>Demonstrated ability in creation and delivery of a variety of training approaches (in-person, online- synchronous and asynchronous).</li><li>Understanding of higher education accreditation and regulatory requirements and the impact on online learning.</li><li>Experience using and developing with some, if not all, of the following applications: Canvas LMS, Adobe Creative Cloud, Web Conferencing tools, HTML &amp; CSS, Articulate 360 or Adobe Captivate, SnagIt and Camtasia, along with Microsoft Office (particularly Word, PowerPoint).</li><li>Strong team-building skills and the ability to work well with a wide variety of individuals, including faculty, administrators, and technology professionals.</li><li>A consultative and collaborative leadership style.</li><li>Demonstrated team building skills and ability to hire, retain, and manage highly effective technical and creative staff.</li><li>Proven ability to learn and adapt quickly to new technology and industry standards.</li><li>Can implement new processes, procedures, and standards in an environment of continuous improvement.</li><li>Demonstrated high attention to detail.</li><li>Demonstrated ability to effectively communicate to a variety of audiences in both verbal and written forms.</li><li>Proven ability to learn and adapt quickly to new technology and industry standards.</li><li>Ability to implement new processes, procedures, and standards in an environment of continuous improvement.</li><li>Ability to use effective communication skills, both oral and written, including complex proposals and presentations, and effective listening skills.</li><li>Evidence of strong supervisory and managerial skills, including strategic planning, assessment and evaluation skills.</li><li>Ability to manage projects and people, participate in and facilitate group meetings.</li><li>Ability to manage and work effectively in a highly ethnic and culturally diverse student and associate community.</li><li>Ability to effectively use interpersonal skills, follow through with duties, provide attention to detail, and demonstrate the ability to motivate others.</li><li>Ability to use creative facilitation and conflict resolution skills to resolve difficult and sensitive issues.</li><li>Ability to understand and implement shared governance, team building, and collaborative decision-making processes within and across division/department lines.</li><li>Excellent analytical and organizational skills.</li><li>Ability to analyze data, prepare necessary reports, evaluate, and analyze program effectiveness and resource utilization.</li><li>Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities.</li><li>Willingness to work a flexible schedule to meet project deadlines.</li><li>Ability to work with faculty and staff, administrators, students, and individuals at all levels of the organization.</li><li>Ability to work in a fast-paced team-oriented environment.</li><li>Ability to handle confidential information and materials.</li><li>Ability to manage a team in a virtual environment and communicate effectively via phone, webinar, chat, and instant messages.</li><li>Demonstrated ability to use initiative and to learn new skills.</li><li>Ability to manage projects and stakeholders, participate in and facilitate group meetings.</li><li>Ability to use creative facilitation to present complex technical skills and pedagogical approaches.</li><li>Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities.</li></ul>#LI-STB1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

West Coast University

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Team DescriptionThe Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.&nbsp; The people, processes, and technology that support this vital function are evolving to improve the merchant experience and economics. Within GMNS, the Global Strategy, Operations &amp; Performance (GSOP) team’s mission is to deliver a best-in-class premium merchant member experience that will get merchant to not only accept American Express but openly welcome and recommend us to their customers.The GMNS Data Office is responsible for bringing GMNS critical data elements and applications under the Enterprise Data Management Operating Policy (AEMP70) and Enterprise Data Risk Management Policy (AEMP79) compliance. Our team is dedicated to helping American Express leverage the true value of data through application of Data Management and Governance principles.&nbsp;Role DescriptionAs a Data Steward Delegate, you are part of a team responsible for supporting activities for the day-to-day compliance with the Enterprise Data Management Operating Policy within your domains/business units. You and your team are responsible for identifying critical data, maintaining data definitions, classifying data, supporting data sourcing / usage requests, measuring Data Risk Controls, and confirming Data Incidents are remediated. You will partner across various business units, technology teams, and product/platform teams to define and implement the data governance strategy, supervising and leading data quality, resolving data/platform issues, and driving consistency, usability, and governance of specific product data across the enterprise.Other Primary Responsibilities: <ul><li>Responsible for supporting the Data Steward in identifying data incidents, performing root-cause-analysis of data incidents and driving remediation of audit and regulatory feedback.</li><li>Develop advanced knowledge on the Enterprise Data Management Operating Policy in order to support the Data Steward in the execution of their role. </li><li>Responsible for holistic platform data quality monitoring, including but not limited to key reports.</li><li>Assist in the identification of data risk, working with upstream data providers, downstream business partners, as well as technology teams.</li><li>Support the Data Steward in in the establishment, maintenance, and testing of controls to manage data risk within their business unit.</li><li>Coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately</li><li>Build advanced platform expertise to influence the identification of critical data elements and contribute to the roadmap to govern the data elements.</li><li>Responsible to partner with the Data Steward in developing and managing the data management roadmap. </li><li>Collaborate with and influence product managers to ensure all new use cases are managed according to policy.</li></ul>Qualifications:<ul><li>Bachelor’s degree in business, analytics, information systems, computer science, engineering, or any other data-related field.&nbsp;</li><li>4+ years of direct experience relating to creation and execution of formal data governance and/or data management programs.</li><li>Consistent record of understanding business challenges and strategies and connecting those to data and capabilities.</li><li>Strong communications skills.</li><li>Working knowledge of current and upcoming data governance, data management and data product techniques and trends.</li><li>Eagerness to test, learn, fail and improve is crucial.</li><li>Must have a positive, collaborative leadership style with colleague and customer first attitude</li></ul>Preferred Qualifications:<ul><li>Master's Degree preferred.</li><li>Certification as a Data Management Professional (CDMP) or other similar data management certification preferred.</li><li>Certifications and experience working within the Collibra Data Intelligence Platform, MANTA, or other similar Data Governance tools preferred.</li><li>Incident management and reporting, risk/data risk management, data breach management, data classification and handling, data quality monitoring and improvement, and data governance/compliance management experience preferred</li><li>Working knowledge of SQL &amp; Python or other programming language preferred.</li><li>Prior experience with Agile or SAFe project methodologies preferred.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your careerResponsibilities:<ul><li>Own and drive the global strategic vision for the account, including business plans and clear action steps to deliver program growth, retention, and client satisfaction</li><li>Develop and maintain executive-level relationships across business units and geographies, ensuring strong connectivity with key stakeholders in Payment Operations, Finance, Disputes, Product, and Technology</li><li>Collaborate closely with internal partners across Product, Risk, Servicing, Technology, Legal, TLS, and Strategic Partnerships to deliver tailored solutions and ensure operational excellence</li><li>Maintain a deep understanding of the client’s industry, platform model, organizational goals, and evolving priorities particularly within the travel and digital commerce space and specifically the corporate travel agency landscape</li><li>Design and lead regular business reviews, communicating performance, insights, and opportunities clearly and persuasively</li><li>Consult with clients using a value-driven approach, clearly articulating the Global Corporate Payments value proposition and quantifying business impact</li><li>Identify and implement cross-sell opportunities across B2B Payment Solutions, Virtual Payments, and T&amp;E card products</li><li>Achieve portfolio growth and retention targets</li><li>Serve as the point of escalation and resolution, using structured action plans and project management tools as needed</li><li>Analyze client financial performance and P&amp;Ls to recommend strategies for improving profitability, optimizing working capital, and enhancing efficiency</li><li>Deliver an exceptional client experience by ensuring that contractual obligations, SLAs, and service expectations are consistently met or exceeded</li></ul>Leverage travel agency knowledge to design payment and servicing solutions tailored for corporations with large-scale travel needs, including supplier negotiations, booking workflows, duty of care considerations, and cost-optimization strategies.Minimum Qualifications:<ul><li>Strong track record of building relationships and influencing at the executive level,&nbsp;including presenting business cases and performance reviews to senior stakeholders</li><li>Demonstrated ability to lead cross-functional projects&nbsp;across virtual teams, regions, and internal departments</li><li>Skilled in navigating ambiguous or evolving client needs,&nbsp;with a proactive and strategic approach to solving problems</li><li>Experience developing and progressing a pipeline of opportunities through strategic, solution-based selling</li><li>Strong project management and organizational skills; ability to manage multiple priorities under tight timelines</li><li>Excellent communication and storytelling skills with the ability to translate complex data into clear, compelling recommendations</li><li>Proficiency in developing strategic plans, and action plans tailored to client-specific goals</li><li>High degree of professionalism, responsiveness, and customer service orientation</li><li>Minimum of 3 years of experience working within the corporate travel industry, or travel technology space and familiarity with the travel payment needs of large and multinational companies.</li><li>Deep understanding of the travel agency operating model, travel technology and infrastructure, and the integration of travel payment solutions.</li><li>Candidate must reside in territory in either New York, New Jersey, or Connecticut&nbsp;</li></ul>Preferred Qualifications:<ul><li>Proven experience managing global clients with complex, matrixed structures, ideally in travel, digital, tech, or marketplace-related industries</li><li>Deep understanding of Global Corporate Payments products, including both B2B and T&amp;E payment solutions</li><li>Knowledge or experience with Virtual Payment solutions is a plus</li><li>Strong commercial acumen with the ability to interpret and influence financial levers,&nbsp;including incentive structures, pricing, and margin drivers</li></ul>Preferred Location:Tri StatesSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Manager - International Account Development (Virtual - NY/NJ/CT)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Key Responsibilities<ul><li>Develop and drive product roadmap and define timelines for future features and capabilities while applying new trends and competitive best practices.&nbsp;</li><li>Build, prioritize, and sequence the feature backlog according to defined metrics including business value, return on investment, and job size.&nbsp;</li><li>Actively collaborate with risk managers, product managers, engineers and other relevant partners in delivery execution.&nbsp;</li><li>Identify use cases, define business processes, and craft end-to-end user flows.&nbsp;</li><li>Break down sophisticated business requirements into actionable product features and technology user stories.&nbsp;</li><li>Develop and implement Test and Learn plans to support ongoing iteration of customer experience and product feature sets.&nbsp;</li><li>Conduct driven assessments and develop product recommendations based on analysis.&nbsp;</li><li>Support development of appropriate tracking and reporting to resolve product performance.&nbsp;</li></ul>Minimum Qualifications<ul><li>Master’s/bachelor's degree in computer science, Computer Engineering, Information Systems Technology, or equivalent.&nbsp;</li><li>4+ years of digital product experience within a large financial institution.&nbsp;</li><li>Demonstrate proficiency in user experience, design, and architecture – You easily recognize aesthetic and functional details and can make pragmatic decisions about what details are important.&nbsp;</li><li>Proven ability to build collaborative, trusting cross-functional relationships across diverse set of stakeholders including software developers and engineers.&nbsp;</li><li>Possess Agile/Scrum methodology and rally/Jira/ Confluence proficiency.&nbsp;</li><li>Good balance of technical knowledge and an eye for business with a proven track record of driving digital innovation and business metrics with a customer-first mentality.&nbsp;</li><li>Digital product development experience preferred.&nbsp;</li><li>Experience in risk management in subject areas.&nbsp;</li><li>Strong strategic problem solver with the ability to prioritize tasks and drive results across various initiatives.&nbsp;</li><li>Excellent interpersonal, time management, and communication skills.&nbsp;</li></ul>Preferred Qualifications<ul><li>Familiarity with ServiceNow IRM modules or workflows.&nbsp;</li><li>Experience supporting enterprise GRC technology programs.&nbsp;</li><li>Background in audit, compliance, or operational risk domains.&nbsp;</li><li>Agile or product development certifications (Scrum, SAFe, CSPO, etc.).&nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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