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&nbsp; COMPANY NAME: JCB IncPOSITION TITLE: Sales Engineering ManagerPOSITION DUTIES: <ul><li>Directing and managing the activities of a team of Sales Engineers in relation to production, pricing, sales and distribution of JCB’s products;</li><li>Developing and implementing JCB’s business strategy for product sales to the North American agriculture and construction market;</li><li>Leading the development of the JCB North American sales growth in Heavy Line and Municipal products;</li><li>Reviewing operational records and reports to project sales, determine profitability and assist JCB in achieving its goals;</li><li>Setting and achieving quarterly and annual sales targets, and Key Performance Indicators (KPIs);</li><li>Developing and implementing standard operating procedures and policies for Sales Engineers, ensuring consistent and effective support to the dealer network;</li><li>Forecasting, tracking and reporting territory fastrac and large excavator sales activities to the leadership team;</li><li>Identifying business development opportunities and developing strategies to improve revenue and overall profitability;</li><li>Reviewing the Heavy Line target market opportunities and providing feeds into JCB’s dealer pipeline;</li><li>Managing, mentoring, training and developing Sales Engineers on product marketing initiatives and procedures to maximize their sales potential and support their growth;</li><li>Identifying, building and developing strategic and profitable relationships within JCB’s dealer networks;</li></ul><ul><li>Maintaining an up-to-date understanding of JCB agricultural and construction products to facilitate sales efforts with clients and undertaking competitive product evaluations.</li></ul> POSITION REQUIREMENTS: Bachelor’s degree in Agricultural Engineering or a related field plus one year of full-time work experience as an Agricultural Sales Engineer or a related occupation.SPECIAL REQUIREMENTS: Experience to include: 1) Experience working with JCB’s agricultural heavy line product range, including fastrac and wheel loading shovel products; 2) Experience of using agriculture technology software and systems, including JCB Service Master and JCB GPS; 3) Experience with business operations and customer relations software, such as SAP and Lotus Notes; 4) Experience of managing fastrac and large excavator product sales to the international agriculture and construction equipment market; 5) International experience of heavy line product testing, demonstrations and installations; 6) Experience of new business development and maintaining relationships with key clients within the international agricultural and construction industry.LOCATION OF POSITION: JCB Inc2000 Bamford BlvdPooler, GA 31322APPLICATION INSTRUCTIONS: Please submit your resume to <a href="mailto:jcbnaresumes@jcb.com" target="_blank">jcbnaresumes@jcb.com</a> or apply below.&nbsp;&nbsp;&nbsp;JobFamilyManagementPayTypeSalary

Sales Engineering Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>Drives the defined enterprise cloud product vision, strategy, roadmap, goals; develop requirements and evangelize to stakeholders and peers to gain alignment and engagement.</li><li>Establishes the strategic approach for the management and monitoring of a product based on broad functional goals. Responsible for prioritization of features and capabilities.</li><li>Reviews the identified technical problems and solutions delivered by the team. Accountable for accurate and timely identification of risks, issues and changes required for their products.</li><li>Contributes to department strategy and goals. Leads in conducting research and analysis, understands the competitive landscape and the industry environment. Develops operational strategies as they relate to research and analysis. Develops highly complex recommendations for product enhancements for their respective products.</li><li>Owning key stakeholder relationships across journey experience, compliance, engineering, program management and leadership team.</li><li>Create product related awareness and marketing materials and evangelize the product and product strategy.</li><li>Collaborate with Engineering, Operations, and product team members on a day-to-day basis to define and implement roadmaps for enterprise cloud.</li><li>Collaborate with partner teams (Information Security for example) to understand the requirements and integrate into the roadmaps/sprints/releases.</li><li>Establish feedback loop with customers to incorporate product enhancements to increase cloud platform services adoption.</li><li>Be a promoter of the Cloud platform services to the American Express community and put continuous measures to increase Customer Net Promoter Score.</li></ul>Minimum Qualifications:<ul><li>10+ years of experience in Product Management driving cloud infrastructure services product delivery.</li><li>BS in Computer Science or equivalent experience, MBA a plus.</li><li>Experience building enterprise scale technical product requirements and delivery of private/public cloud services.</li><li>Technical experience and good understanding in Kubernetes, Serverless, Databases, compute, network, storage, security, and observability tools in Azure.</li><li>Understanding of application development ecosystem across several languages (Go, Python, etc.) and ability to drive the developer requirements across cloud product services.</li><li>Understanding of Continuous Integration and Continuous Delivery tools integration with cloud services.</li><li>Distill a complex set of requirements into defined deliverables.</li><li>Explain complex concepts in a way that enables the team to understand what they are doing and why.</li><li>Ability to think strategically and execute tactically.</li><li>Strong communicator with results-driven attitude.</li><li>Experience with agile methodology to drive software development and delivery.</li><li>Competent in using data-driven processes/tools for decision making.</li><li>At the core of Software Engineering, every member of our team should be able to demonstrate the following technical, functional, leadership and business skills you'll use every day, including: Agile Practices, Business Analysis, Analytical Thinking and Cloud Infrastructure Product Knowledge.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager - Digital Product Management

<h4>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.</h4>The Assistant Community Manager assists the Community Manager in supporting performance standards and maintaining all aspects of community operations. This individual works to develop, empower, and inspire associates toward the achievement of desired business outcomes. The Assistant Manager will be the “Manager on Duty” (MOD) in the absence of the Community Manager. The Assistant Community Manager may assist with scheduling and providing work assignments. This leader will consistently improve the sales process through guiding, coaching, and training Senior/Leasing Consultants.<h4>Essential Functions/Responsibilities</h4>Sales and Marketing<ul><li>Warmly greet prospective residents and create a personal connection while determining needs and preferences</li><li>Answer all incoming calls and handle accordingly, whether prospect call, resident issue, service request etc.</li><li>Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner</li><li>Call or visit competitive properties to update market survey on a monthly basis. Stay informed and aware of rents, specials and events promoted by competitors</li><li>Enter accurate and timely data into appropriate information systems and prepare leasing reports for the Manager as requested. Manage Entrata tasks and leads daily</li><li>Ensure the office, clubroom, apartment models, and “market ready” units are in impeccable condition</li><li>Assist in Social Media advertising as directed by the Manager</li><li>Assist in the preparation of move-ins, such as, walking apartment, preparing move-in gift, preparing move-in package (including keys, passes, etc.) as directed by the Manager</li><li>Familiar with the surrounding neighborhood and ready to confidently share information with prospects and residents</li><li>Address and complete all other duties as assigned</li></ul>Operational Standards<ul><li>Accept rents and make deposits</li><li>Maintain accurate records in Yardi. Update all rents, deposits and application fees received by residents on a daily basis.&nbsp; Issue appropriate notices when necessary (i.e. late payment notices , eviction notices, returned check memos)</li><li>Update reports daily regarding notices to vacate, vacancy report, activity report and provide pertinent information to Community Manager</li><li>Participate in Revenue Management calls when applicable</li><li>Oversee normal duties of Concierge and Leasing Consultants (based on Manager’s request and staffing structure)</li><li>Complete all new lease and renewal paperwork, including related addendums</li><li>Complete resident communications when applicable</li><li>Attend training classes/meetings as required or recommended by management</li><li>Enter accurate and timely data into appropriate information systems. Manage Entrata tasks and leads daily</li><li>Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated (verbally or in writing) to associates</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li></ul>Customer Service<ul><li>Understand and support the customer experience vision for Mill Creek Residential</li><li>Communicate service guarantees and customer service standards to prospective and current residents</li><li>Take ownership to personally address and resolve customer concerns in a timely professional manner</li><li>Support new residents during move-in process. Assist with lease renewals, move-outs, and resident transfers</li><li>Contribute ideas for improving resident satisfaction to the Community Manager</li><li>Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other means of encouraging communication as needed to increase resident retention</li><li>Accept service requests from residents and route to service department for prompt processing Follow up to ensure the request has been completed and resident is satisfied</li><li>Physically inspect property when on the grounds, pick up litter, and report any service needs to the maintenance staff and Manager</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li><li>Champion and enforce the Mill Creek Brand Promise, Service Standards, and Manifesto</li><li>Address and complete all other duties as assigned</li></ul><h4>Education and/or Experience</h4><ul><li>High School diploma or equivalent (GED), Bachelor’s degree preferred</li><li>2 years multi-family leasing or related property management experience or equivalent experience</li><li>Commitment to, and passionate for, providing outstanding customer service</li><li>Strong communication skills (written and verbal)</li><li>Multi Family or related property management experience, retails sales or hospitality experience</li></ul><h4>Skills/Specialized Knowledge</h4><ul><li>Clearly communicate, speak, read, and write in English as demonstrated by clear and concise written and verbal communication</li><li>Exercise professional judgement to take ownership of and resolve issues and problems with residents</li><li>In depth knowledge of community, inventory, pricing and availability as well as neighborhood and local community</li><li>Continuous research of area competitors such as pricing, amenities, features etc.</li><li>Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software</li><li>Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division</li><li>Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices</li><li>Capable of travelling between two or more communities, if necessary</li><li>Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked</li></ul><h4>About the Benefits of joining the Mill Creek Team</h4><ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>Mill Creek is an Equal Opportunity Employer<h4>Are you ready to contribute to the success of Mill Creek Residential?&nbsp; If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!</h4>

Mill Creek Residential

Assistant Community Manager

Area: Indiana- Psychiatry &nbsp; Target city for territory is Indianapolis - will consider candidates who live within 100 miles of territory boundaries with access to a major airport. Territory boundaries include: &nbsp;Grand Rapids, MI, Indianapolis, South Bend and Toledo, OH&nbsp; SUMMARY:Are you a results-driven biopharmaceutical sales leader looking to be part of an organization that values being curious, adaptable and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!As an Area Sales Manager (ASM) you will be responsible for leading, developing, and managing a diverse, high performing sales team to achieve sales goals for promoted products within our psychiatry portfolio. Set and lead the development of area strategic direction and tactical sales plans using robust analytical skills to identify strengths and opportunities, while minimizing weaknesses and threats to execute those plans and meet or exceed sales goals. &nbsp; ESSENTIAL FUNCTIONS: Leading People • &nbsp; &nbsp;Achieves business objectives and sales results by observing Account Manager interactions with target customers, extended treatment team members, ancillary staff and providing them with individual coaching, feedback and inspiration. Helps Account Manager continue to develop for success in current role and for future growth. • &nbsp; &nbsp;Establishes a result driven highly collaborative team culture by demonstrating personal accountability, teamwork, and collaboration • &nbsp; &nbsp;Leads by example and works collaboratively across functional areas by serving as a resource and by leveraging the expertise of others. • &nbsp; &nbsp;Recruits, develops, and retains diverse, high performing Account Managers to Lundbeck. Knowing the Business • &nbsp; &nbsp;Guides the identification of local market systems of care, patient flow, reimbursement, and provides innovation solutions • &nbsp; &nbsp;Identifies strategic relationships that are valuable to the area’s business (e.g. KOLs, advocacy, P&amp;T committee, etc.) • &nbsp; &nbsp;Actively seeks to discover and meet the needs of internal and external customers by building relationships and delivering innovative solutions. • &nbsp; &nbsp;Ensures that Account Managers can accurately craft Managed Markets selling messages to effectively position Lundbeck’s products within the context of the provider’s setting and payer mix. Managing Execution • &nbsp; &nbsp;Sets and maintains competent product knowledge and selling skills standards within the team. Directs and monitors the execution of approved marketing plans and promotion campaigns. Evaluate and identify improvement and development opportunities of account managers through performance management process to include clear, timely, and actionable feedback on a regular basis. • &nbsp; &nbsp;Facilitates local market execution by aligning the sales force and other cross-functional areas (to include alliance partners), persuading, convincing, or motivating a targeted audience through collaboration and direct or indirect influence. • &nbsp; &nbsp;Analyzes sales reports and develops plan of action. • &nbsp; &nbsp;Maintains timely communication with account managers, management and in-house personnel. Manages multiple priorities and resources related to individual and group efforts. Takes responsibility for redirecting efforts as needed to deliver high productivity and quality of work from self and others. • &nbsp; &nbsp;Assures adherence to all standards, policies, procedures and guidelines as set forth by the organization. &nbsp; REQUIRED EDUCATION, EXPERIENCE and SKILLS: • &nbsp; &nbsp;Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university • &nbsp; &nbsp;External Candidates: &nbsp;Minimum of 3+ years sales management experience in Pharmaceutical, Biopharmaceutical’s, Biologics or related experience. • &nbsp; &nbsp;Internal Candidates must have a minimum of 1 year of Commercial experience in areas such as: Sales Management, Training, Market Access, Sales Operations, or Marketing or a minimum of 2 years consistent sales success within Lundbeck • &nbsp; &nbsp;Documented track record of sales success and financial management. • &nbsp; &nbsp;Demonstrated leadership with the ability to develop, train and provide feedback to a group of account managers. • &nbsp; &nbsp;Must possess superior communication skills, both written and oral. • &nbsp; &nbsp;Driving is an essential duty of this job; must have a valid driver’s license with a safe driving record that meets company requirements • &nbsp; &nbsp;Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck. • &nbsp; &nbsp;Must live within 100 miles of territory boundaries PREFERRED EDUCATION, EXPERIENCE AND SKILLS: • &nbsp; &nbsp;Previous CNS sales management experience&nbsp; • &nbsp; &nbsp;Experience in calling on customers at a variety of call points, including offices, community mental health centers and hospitals • &nbsp; &nbsp;Previous sales management experience and/or experience in other areas of the business; i.e., marketing, sales training, managed care account manager, sales operations, account management is a plus. • &nbsp; &nbsp;Previous experience working with alliance partners (i.e. co-promotions) • &nbsp; &nbsp;Previous experience partnering with Advocacy groups • &nbsp; &nbsp;Previous experience building and developing effective teams • &nbsp; &nbsp;Experience in product launch or expansion within sales &nbsp; TRAVEL: • &nbsp; &nbsp;Willingness/Ability to travel up to 70% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) attend internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner. The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate’s geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $170,000 - $195,000 and eligibility for a sales incentive target of $51,000, and eligibility to participate in the company’s long-term incentive plan. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis.Why LundbeckLundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site.Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site.Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.

Lundbeck

Psychiatry Area Sales Manager - Indiana

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Position Summary Position reports to the Director of Medical Communications within WWMH, of Global Medical Affairs and is responsible for the planning and timely execution of scientifically accurate and strategically aligned communications plan that support medical communication needs of the markets related to specified asset(s) in WWMH.Key Responsibilities The Senior Manager of Medical Communications is accountable for the following: Medical Communications Strategy:<ul><li>Leads across the BMS matrix to develop and timely delivery of strategically aligned medical publications, scientific content, medical information, medical education, training content, and congress presentations.</li><li>Ensures endorsement of medical communications plans by relevant governance bodies prior to execution, and continuously develops and maintains plans in conjunction with scientific landscape and in alignment with Local Market Medical, Worldwide (WW) Medical and medical market-level strategy</li><li>Serves as the Medical Communications point of contact between WW/ and other matrix partners</li><li>Provides medical communications management oversight</li><li>Enhances bi-directional communication by understanding and sharing the WW medical communications plans to Medical and raises needs to WW Medical/Medical Communications teams, ensuring country/global level of awareness &amp; connectivity including vendor oversight.</li><li>Understand the communication needs and own the pull-through and execution of the Scientific Narrative, development &amp; execution of functionally integrated publication plan, content plan, and application to the Scientific Communication Platform (SCP).</li><li>Must have strong business acumen, ability to interface with market matrix partners &amp; manage Medical Communications budget</li></ul>Data Dissemination:<ul><li>Serve as a subject matter expert to BMS internal audiences related to communication landscape, HCP preferences, publication and scientific content planning, data disclosure / dissemination, and represent BMS scientific communications to external investigators, key authors and journal editors.</li><li>Promotes and reinforces principles among authors and internal publication stakeholder community, ensuring publications are authored, written, and reviewed according to publication best practices and BMS standards and policies ensuring BMS publication &amp; scientific content standards are aligned with Good Publication Practices and industry standards, and all BMS employees engaged in publication activities follow Good Publication Practices guidance with the highest degree of integrity, quality and transparency.</li><li>Demonstrates understanding of therapeutic disease areas, expertise to support the establishment of strong working collaborations with both internal and external disease-area experts to ensure quality data analysis, interpretation, communication planning &amp; data disclosure/dissemination.</li><li>Ensures collection of insights to deliver high quality medical communication that enables the most impactful dialogue and interactions with customers.</li><li>Identifies and drives opportunities to enhance processes, tools, operating procedures, and outsourcing strategy to ensure consistent delivery and alignment of standards</li></ul>Stakeholder Engagement:<ul><li>Fostering collaborative relationships with academic &amp; clinical experts, publishers, medical associations &amp; other relevant key stakeholder groups; participating in external initiatives to foster trust and respect amongst academic and medical publishing community</li><li>Partners with TA Medical Communication Leads, Market Medical and other stakeholder to assess, plan, and allocate resources (budget, medical writing, biostatistical services) to ensure timely delivery of high-quality medical communications</li><li>Partners externally with 3rd party vendors to ensure the appropriate balance of internal and external execution of work</li><li>Establishes clear metrics aligned &amp; regularly communicates metrics with key medical stakeholders</li></ul>Other responsibilities:<ul><li>High performing, externally focused which emphasizes teamwork, cooperation, personal accountability, and a commitment to quality; models BMS behaviors and reinforces such behaviors at all levels in the organization</li><li>Serve as mentor to other leads.</li><li>Ensure preparation for audit and inspection readiness</li><li>Ensuring diversity and inclusion in decision making, organization and talent development</li></ul>Qualifications &amp; Experience<ul><li>Advance scientific degree, PharmD, PhD or MD preferred</li><li>5+ years of Pharmaceutical/Healthcare industry experience with a focus on medical communications; experience in both local country &amp; global preferred</li><li>Demonstrated ability to lead strategically, drive performance, build alignment, inform, negotiate and collaborate</li><li>Experience working cross-functional, with cross-cultural project teams, and collaborating across matrix, markets and global geographies</li><li>Proven ability to work in an ambiguous environment &amp; demonstrated success driving optimal business results in a large complex corporate environment with multiple priorities and tight timelines</li><li>Ability to manage timelines and quality of work using strong leadership, organizational, communication, facilitation and interpersonal skills</li><li>Outstanding interpersonal, written, and verbal communication skills with exceptional time management skills</li><li>Experience leading medical communications across all phases of drug development and commercialization</li><li>Ability to analyze and interpret trial data</li><li>Ability to influence and negotiate appropriate solutions; ability to establish strong stakeholder relationships</li><li>Ability to flexibly schedule and participate in teleconferences and virtual meetings across different time zones</li><li>Ability to travel (domestically and internationally)</li></ul> Knowledge Desired<ul><li>Pharmaceutical/Healthcare Industry</li><li>External compliance, transparency and conflict-of-interest regulated work environments</li><li>In-depth knowledge of Good Publication Practices and guidance (GPP, ICMJE), Sunshine Act, Pharma Code of Conduct, and other guidance related to post-marketing practices and scientific data communication</li><li>Certified Medical Publication Professional (CMPP), and ISMPP active member highly desired</li><li>Understanding of clinical trial design and execution, statistical methods and clinical trial data reporting requirements</li><li>Working knowledge of Microsoft suite of applications, and familiar with publication management tool (DataVision).</li></ul>#LI-HybridIf you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Madison - Giralda - NJ - US: $135,750 - $164,491&amp;#xa;Princeton - NJ - US: $135,750 - $164,491 &amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

Senior Manager, Worldwide Medical Hematology, Medical Communications

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT&amp;D to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. Drive the strategic transformation of McLane's IT service management (ITSM) and operations functions. Oversee the modernization of service delivery, observability platforms, and operational excellence across McLane IT&amp;D technology stack. Unify the service and operations teams into a cohesive, agile, and resilient organization. This is a hybrid position which will require the candidate to report and work from the office three days a week. Therefore, interested candidates should be within a 50-minute radius from Temple, TX. Benefits you can count on: <ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance </li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Sr IT Service &amp; Operations Management Director: Strategic Leadership &amp; Vision: <ul><li>Define and communicate a clear vision for IT Service and Operations aligned with business goals and digital transformation initiatives.</li><li>Develop and execute a multi-year strategy to modernize operations using AI, automation, and data-driven insights.</li><li>Champion a culture of innovation, accountability, and continuous improvement.</li></ul> Service Management &amp; Observability: <ul><li>Oversee ITSM platform strategy (e.g., ServiceNow, JSM), CMDB architecture, SLA/SLO governance, and incident/problem/change management.</li><li>Drive observability initiatives using tools like Dynatrace, SolarWinds, and Splunk to enable predictive analytics and self-healing capabilities.</li></ul> Operational Excellence: <ul><li>Develop hybrid sourcing models, balancing in-house talent with managed services to deliver a cost-optimized, highly efficient ITSM practice.</li><li>Implement telemetry, runbook automation, and omnichannel support to reduce mean time to detect and repair incidents.</li><li>Establish KPIs and continuous improvement frameworks to enhance service quality and reduce operational disruptions.</li><li>Lead and manage Service Desk, NOC, Field Operations, and Mainframe Operations teams.</li><li>Implement and optimize ITIL processes across Incident, Problem, Change, Request, and Knowledge Management.</li><li>Drive standardization and best practices across all operational domains.</li></ul> Lifecycle Management of End User Devices: <ul><li>Oversee the lifecycle management of end user devices, including laptops, phones, and distribution center devices like handheld printers and selection devices.</li><li>Ensure devices are provisioned in advance, kept updated, and refreshed regularly.</li></ul> AI &amp; Automation Enablement: <ul><li>Deploy AI-powered solutions for incident prediction, self-healing, and intelligent routing.</li><li>Lead automation initiatives across job monitoring, ticket triage, and service provisioning.</li><li>Identify and implement AI-driven solutions to enhance service delivery, reduce manual effort, and improve response times.</li></ul> Performance Management: <ul><li>Define, track, and report on KPIs and metrics across all ITIL domains.</li><li>Establish dashboards and reporting frameworks to monitor service health and operational efficiency.</li><li>Use analytics to identify trends, root causes, and opportunities for optimization.</li></ul> Organizational Design &amp; Talent Development: <ul><li>Build and lead a high-performing team including ITSM analysts, and service desk managers.</li><li>Foster a culture of learning through certifications, training, and career pathing aligned with industry standards.</li></ul> Stakeholder Engagement: <ul><li>Collaborate with cross-functional teams, vendors, and business units to ensure alignment and transparency.</li><li>Communicate performance, risks, and strategic initiatives to executive leadership.</li><li>Perform other duties as assigned.</li></ul> Qualifications you'll bring as a Sr IT Service &amp; Operations Management Director: <ul><li>Bachelor's or Master's degree in Computer Science, Information Technology, or related field.</li><li>10+ years in IT operations, service management, or infrastructure leadership.</li><li>ITIL certification is required.</li><li>Proven experience in ITIL-based environments and managing large-scale service transformations.</li><li>Strong understanding of observability platforms, automation, and cloud infrastructure.</li><li>Excellent leadership, communication, and stakeholder management skills.</li><li>Experience with vendor management, budget planning, and strategic sourcing.</li><li>Experience with tools such as ServiceNow, Jira, Dynatrace, Splunk.</li><li>Experience in designing and implementing hybrid workforce models.</li><li>Knowledge of Zero Trust, NIST frameworks.</li><li>Background in managing hybrid workforce models and outsourced service operations.</li><li>Strong analytical and problem-solving skills, with a proactive, solution-oriented mindset.</li></ul> Working Conditions: <ul><li>Office environment.</li><li>Travel required - up to 10%.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed</li></ul> Our roadmap. Our Story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Sr IT Service & Operations Management Director

ResponsibilitiesAbout Howmet Aerospace:Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at&nbsp;<a href="https://www.howmet.com/esg-report/" target="_blank">www.howmet.com/esg-report</a>. Follow:&nbsp;<a href="https://www.linkedin.com/company/howmet-aerospace" target="_blank">LinkedIn</a>,&nbsp;<a href="https://twitter.com/howmetaerospace" target="_blank">Twitter</a>,&nbsp;<a href="https://www.instagram.com/howmetaerospace/" target="_blank">Instagram</a>,&nbsp;<a href="https://www.facebook.com/Howmetaerospace/" target="_blank">Facebook</a>, and&nbsp;<a href="https://www.youtube.com/howmetaerospace" target="_blank">YouTube</a>.Born from many well-known and long-standing brands, Howmet Fastening Systems, headquartered in Torrance, California, is the premier designer and manufacturer of aerospace and industrial fasteners, latches, fluid fittings and installation tools. Our products are used nose to tail on commercial and military aircraft, as well as on jet engines, industrial gas turbines, automobiles, commercial transportation vehicles, wind turbines, solar power systems, and construction and industrial equipment.Howmet Fastening Systems (HFS) is seeking an Engineering&nbsp;Manager (Production) in our Torrance, CA location.&nbsp;Born from many well-known and long-standing brands, Howmet Fastening Systems, headquartered in Torrance, California, is the premier designer and manufacturer of aerospace and industrial fasteners, latches, fluid fittings and installation tools. Our products are used nose to tail on commercial and military aircraft, as well as on jet engines, industrial gas turbines, automobiles, commercial transportation vehicles, wind turbines, solar power systems, and construction and industrial equipment.General Summary:Directs and coordinates activities of engineering department to design, manufacture, and test components, products, and systems by performing the following duties personally or through direct reports.Responsibilities:<ul> <li>Manage a team of engineers to focus them on the company’s most critical problems. Manage their development and career progression.</li> <li>Align people, processes, products, parts, and physical plant to meet ambitious targets for safety, quality, output, and efficiency.&nbsp;</li> <li>Directs department activities to design new products, modify existing designs, improve production techniques, and develop test procedures.</li> <li>Resolves problems using solutions that involve new techniques, technologies, or concepts.</li> <li>Analyzes technology trends, human resource needs, and market demand to plan projects.</li> <li>Confers with management, production, and marketing staff to determine engineering feasibility, cost effectiveness, and customer demand for new and existing products.</li> <li>Forecasts operating costs of department and directs preparation of budget requests.</li> <li>Advises management of new developments which may affect profit, schedule, costs, customer relations, and/or inter-departmental relations.</li> <li>Provides direction and example for interpretation and application of company policies and procedures to the engineering activities.</li> <li>Maintains a working knowledge of new technologies which may improve operations and develops recommendations accordingly.</li> <li>Maintains a working knowledge of safety policies and regulations to ensure duties of self and others are performed in a safe manner.</li> <li>Represent specialty on cross-functional teams (i.e., operations), and at times lead these teams</li> <li>Plan and organize complex projects, driving across multiple subject areas</li></ul>QualificationsBasic Qualifications:<ul> <li>Bachelor's degree in an engineering discipline</li> <li>+5 years of professional experience in an aerospace, manufacturing, and/or production environment</li> <li>+3 years of experience leading a team</li> <li>Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position</li> <li>This position entails access to export-controlled items and employment offers are conditioned upon an applicant’s ability to lawfully obtain access to such items</li></ul>Preferred Qualifications and Experience:<ul> <li>Knowledge of aerospace forging, machining, &amp; manufacturing processes</li> <li>Strong proficiency with MS Office (Excel, PowerPoint, Word, Outlook) and related computer skills</li> <li>Excellent communication skills, both written and verbal</li> <li>Strong organizational skills, ability to manage multiple large projects and interact with all organization levels</li> <li>Experience managing multiple complex projects and delivering under tight deadlines and resource constraints</li> <li>Proven ability to lead and develop a team through effective coaching, development, feedback, and performance management</li></ul>Benefits/Salary:The position includes competitive wages and a comprehensive benefits package, including health insurance (medical, dental, vision), excellent 401k matching program, paid holidays and vacation.&nbsp;The salary range for this position is $93K&nbsp;to $140K.About us﻿Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at&nbsp;<a href="https://www.howmet.com/esg-report/" target="_blank">www.howmet.com/esg-report</a>. Follow: <a href="https://www.linkedin.com/company/howmet-aerospace" target="_blank">LinkedIn</a>, <a href="https://twitter.com/howmetaerospace" target="_blank">Twitter</a>, <a href="https://www.instagram.com/howmetaerospace/" target="_blank">Instagram</a>, <a href="https://www.facebook.com/Howmetaerospace/" target="_blank">Facebook</a>, and <a href="https://www.youtube.com/howmetaerospace" target="_blank">YouTube</a>. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email&nbsp;<a href="mailto:TalentAcquisitionCoE_Howmet@howmet.com" target="_blank">TalentAcquisitionCoE_Howmet@howmet.com</a> AboutHowmet fastening systems are the premier aerospace and industrial fasteners, latches, bearings, fluid fittings and installation tools. Our products are used nose to tail on commercial and military defense aircraft, as well as on jet engines, automobiles, commercial transportation vehicles, wind turbines, solar power systems, and construction and industrial equipment.

Howmet Aerospace

Engineering Manager (Manufacturing)

Territory: Oklahoma City East, OK - PsychiatryTarget city for territory is Edmund - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Edmund, Moore, Oklahoma City, Stillwater, Ponca City.SUMMARY:Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being curious, adaptable and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!As a Psychiatry Account Manager, you lead the promotion of our psychiatry portfolio, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Account Managers are adept at executing against the toughest commercialization challenges in today’s rapidly changing environment and must demonstrate strong capability in the following areas:ESSENTIAL FUNCTIONS:Business Planning &amp; Account Leadership&nbsp;- Ability to use digital tools and apply data-based insights to create opportunities, develop strategy &amp; tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance.&nbsp;Selling&nbsp;- Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior.Customer Development&nbsp;- Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” account management.Local Market &amp; Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities.Reimbursement&nbsp;- Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources.&nbsp;Pharmaceutical Environment/Compliance - Ability to apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products.&nbsp;REQUIRED EDUCATION, EXPERIENCE and SKILLS:<ul><li>Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university</li><li>2+ years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience</li><li>Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually</li><li>Self-starter, with a strong work ethic and outstanding communication skills</li><li>Must be computer literate with proficiency in Microsoft Office software</li><li>Must live within 40 miles of territory boundaries</li><li>Driving is an essential duty of this job; must have a valid driver’s license with a safe driving record that meets company requirements</li><li>Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck&nbsp;</li></ul>PREFERRED EDUCATION, EXPERIENCE AND SKILLS:<ul><li>Previous experience within a specialty product sales force.</li><li>Prior experience promoting and detailing products specific to CNS/neuroscience including: depression, schizophrenia and bipolar disorder</li><li>Documented successful sales performance</li><li>Ownership and accountability for the development and execution of fully integrated account plans&nbsp;</li><li>Strong analytical background, and experience using sales data reporting tools to identify trends</li><li>Experience in product launches&nbsp;</li><li>Previous experience working with alliance partners (i.e., co-promotions)</li><li>Strong leadership through participation in committees, job rotations, panels and related activities</li></ul>TRAVEL:<ul><li>Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner.</li></ul>The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate’s geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $117,000 - $137,000 and eligibility for a sales incentive target of $39,000.&nbsp;Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis.Why LundbeckLundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site.Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site.Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.

Psychiatry Account Manager - Oklahoma City East, OK

AutoNation is seeking a highly motivated Senior Manager, Strategic Projects to drive enterprise-wide strategic initiatives and partnerships. This is a high-visibility role reporting directly to the VP of Strategy &amp; Growth, working hand-in-hand with senior leadership to incubate, launch, and scale initiatives that define the future of auto retail. The ideal candidate is an experienced program manager with a proven ability to deliver complex cross-functional projects end-to-end, from scoping and implementation through scaling, performance optimization, and steady-state transition. This is an opportunity to operate at the top management agenda, shaping innovations across technology, operations, partnerships, and customer experience. Prior AutoNation strategic projects have included launching a nationwide tech-enabled insurance offering, enabling customer pay rentals, optimizing performance on a 10,000-vehicle fleet, and introducing new digital e-commerce solutions.Responsibilities<ul><li>Program Leadership: Lead strategic projects from concept to launch, ensuring clear scope, milestones, and accountability.</li><li>Cross-Functional Execution: Partner with Technology, Legal, Marketing, Operations, Finance, and field teams to align priorities, resolve bottlenecks, and ensure seamless execution.</li><li>Partnership Implementation: Manage the rollout of key external partnerships, ensuring business terms are operationalized across AutoNation’s footprint.</li><li>Performance &amp; P&amp;L Ownership: Monitor initiative performance, identify improvement levers, and own business results. Provide reporting, insights, and recommendations to leadership.</li><li>Operational Transition: Drive projects through incubation and scale phases; transition to business owners once in steady state while ensuring continuity of results.</li><li>Change Agent: Push the organization forward, breaking down silos, resolving roadblocks, and championing innovation.</li><li>Strategic Impact: Support the VP of Strategy &amp; Growth in shaping and executing initiatives aligned to AutoNation’s strategic priorities.</li></ul>Qualifications<ul><li>Experience: 5–10 years in program management, strategy, or operations, ideally with exposure to automotive retail, mobility, or technology-enabled services.</li><li>Track Record: Demonstrated success in leading large cross-functional programs and implementing partnerships from concept to scale.</li><li>Business Acumen: Strong grasp of P&amp;L ownership, performance tracking, and levers of profitability.</li><li>Cross-Functional Savvy: Comfortable working across technology, legal, marketing, and operations; able to translate strategic priorities into execution.</li><li>Leadership &amp; Influence: Skilled at managing stakeholders, influencing senior leaders, and driving accountability without direct authority.</li><li>Structured &amp; Organized: Highly organized with strong project management discipline; able to manage multiple initiatives simultaneously.</li><li>Ownership Mindset: Entrepreneurial, results-oriented, and comfortable taking responsibility for outcomes.</li></ul>Skills &amp; Competencies<ul><li>Exceptional program management and problem-solving skills.</li><li>Strong written, verbal, and executive communication abilities.</li><li>Financial acumen with ability to link initiatives to P&amp;L impact.</li><li>Ability to work under pressure, manage ambiguity, and deliver results.</li><li>Familiarity with auto retail operations a plus; consulting or corporate strategy background desirable.</li></ul>Why Join AutoNation?<ul><li>Work directly with the VP of Strategy &amp; Growth and senior leadership on initiatives that shape the future of automotive retail.</li><li>Gain exposure to high-impact projects across partnerships, technology, operations, and customer experience.</li><li>Be part of an entrepreneurial, fast-paced environment within a Fortune 200 company.</li><li>Drive measurable business impact while incubating and scaling new innovations.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Senior Manager, Strategic Projects

AutoNation Change and Incident Service Manager The successful candidate will own the change management process in a dedicated role as Change, Problem, and Incident Manager. Supporting CAB, proactive problem management. The Change and Problem Manager will be responsible for overseeing the ITIL-based change management and problem management processes within the organization. This role focuses on driving the successful implementation of changes while minimizing the impact on services, as well as ensuring that root causes of incidents are identified and resolved to prevent recurrence. The individual will work closely with senior stakeholders, project teams, and technical personnel to align IT changes with business objectives and ensure seamless service continuity.AutoNation Change and Incident Service ManagerThe successful candidate will own the change management process in a dedicated role as Change, Problem, and Incident Manager. Supporting CAB, proactive problem management. The Change and Problem Manager will be responsible for overseeing the ITIL-based change management and problem management processes within the organization. This role focuses on driving the successful implementation of changes while minimizing the impact on services, as well as ensuring that root causes of incidents are identified and resolved to prevent recurrence. The individual will work closely with senior stakeholders, project teams, and technical personnel to align IT changes with business objectives and ensure seamless service continuity. What will the role involve:Incident Classification &amp; PrioritizationClassify and prioritize incidents based on their severity, business impact, and urgency in accordance with predefined SLA (Service Level Agreement) criteria.Work with service desk teams and technical support teams to ensure appropriate categorization and prioritization of incidents.Ensure that high-priority incidents are immediately escalated and addressed to minimize operational impact.Incident Resolution &amp; CoordinationCoordinate and collaborate with internal IT teams and external vendors to resolve incidents promptly.Follow established incident management processes and workflows to ensure that all incidents are resolved within agreed timelines and SLAs.Communicate incident status updates to relevant stakeholders, ensuring transparency and clarity throughout the resolution process. Change Management: Lead and coordinate the change management process across multiple IT workstreams, ensuring that changes are properly assessed, approved, and implemented with minimal disruption to services. Conduct Pre CAB and CAB, ensuring that all changes align with the overall portfolio objectives and deliver agreed benefits. Provide oversight of change-related issues, risks, prioritization, and communication, ensuring that all changes are managed in line with ITIL best practices. Work with project management teams to ensure that change initiatives are effectively integrated into the overall project lifecycle. Promote change management best practices across the organization, offering training and guidance to both technical and business teams. Problem Management: Manage the problem management process, ensuring that root causes of incidents are identified, documented, and resolved in a timely manner. Conduct problem reviews and work with relevant teams to implement permanent fixes, reducing the likelihood of recurring incidents. Maintain and update the problem management database, ensuring accurate tracking and reporting of problem resolution activities. Escalate complex issues as necessary, ensuring that they receive appropriate attention and resolution. Post-Incident ReviewsParticipate in post-incident reviews and analysis meetings to evaluate the effectiveness of incident handling and identify improvements for future incidents.Provide detailed reports on incidents, outlining the causes, impact, resolution, and lessons learned.Tool &amp; System ManagementResponsible for ServiceNow, including accurate logging, tracking, and reporting of incidents.Assist in the configuration and optimization of incident management systems to streamline workflows and enhance incident handling efficiency.Communication and Escalation: Act as the primary point of contact for change and incident &nbsp;management escalations, ensuring that all incidents &nbsp;are resolved promptly and effectively. Provide regular updates to senior management and stakeholders on the status of change and problem management activities. Facilitate communication between technical teams, project management personnel, and business stakeholders to ensure alignment and transparency. Experience5+ years of experience in IT support, service desk, or incident management roles. Experience using IT service management (ITSM) tools such as ServiceNow, Remedy, or other incident management platforms.Knowledge of ITIL incident management processes and best practices is highly preferred &nbsp; &nbsp; &nbsp;What skills will you have: •&nbsp;&nbsp; &nbsp;Strong knowledge of ServiceNow and its ITSM, and ITOM Modules. •&nbsp;&nbsp; &nbsp;Strong understanding of ITIL-based change and problem management processes. •&nbsp;&nbsp; &nbsp;Ability to quickly ramp up in evolving and challenging technical environments. •&nbsp;&nbsp; &nbsp;Proficiency in using ITSM tools for managing change and problem records. •&nbsp;&nbsp; &nbsp;Strong problem-solving and analytical skills, with the ability to assess incidents and determine the best course of action. •&nbsp;&nbsp; &nbsp;Excellent communication skills, both written and verbal, with the ability to communicate effectively with technical teams and business stakeholders. •&nbsp;&nbsp; &nbsp;Strong organizational skills and attention to detail, with the ability to manage multiple incidents and priorities simultaneously. •&nbsp;&nbsp; &nbsp;Ability to work under pressure and in a fast-paced environment while maintaining a high level of professionalism. •&nbsp;&nbsp; &nbsp;Familiarity with monitoring and alerting tools to detect and manage incidents.CertificationsITIL Foundation certification or other relevant certifications in IT service management is preferred.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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