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AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Description POSITION SUMMARY. The Patient Access Supervisor acts as a role model and resource for Patient Access staff. This role leads activities of a Patient Access site of service team. The Patient Access Supervisor serves as a technical expert and a resource for staff, patients, and visitors. The Supervisor maintains focus on essential activities of patient's arrival and visit and proactively takes steps to ensure the streamlining of activities. The Patient Access Supervisor communicates and collaborates with the Patient Access team members and other ancillary departments as needed. The Patient Access Supervisor is a key role within the department. The Supervisor is responsible for maintaining many reports to ensure regulatory compliance with CMS, OSHA, and other state and federal regulatory governing agencies. Some of the reports and quality assurance audits include consents, Medicare IM, Medicare Secondary Payer, and Medicare Outpatient Observation Notice, missing physicians for billing compliance, EMTALA state logs, ESA compliance, and the STAR Auto Discharge report. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating commitment to teamwork and cooperation. PRINCIPAL DUTIES AND JOB RESPONSIBILITIES <ul> <li>Provides relief for Patient Access staff for vacation, sickness, leave, staffing shortages, and heavy work volume.</li> <li>This position maintains a liaison relationship with other Revenue Cycle departments to ensure ongoing performance improvement, regulatory compliance, and achievement of best practice targets.</li> <li>Establishes effective working relationships with other ancillary departments, physicians, and their staff. Serves as single point of contact for initial communication and is the first stage of the escalation process to management.</li> <li>Provides first level of response to physician, patient, visitor, and employee complaints related to patient access.</li> <li>Has the knowledge, skill, and the ability to lead the handling of the patient registration process, general admissions, financial clearance, and financial arrangements. The Patient Access Supervisor will possess the knowledge, skill, and ability to oversee the verification of third party payor accounts, pre-authorization, and pre-certification requirements.</li> <li>Will be knowledgeable of state and federal government funding programs such as Medicare, Medicaid, TRICARE/CHAMPUS, Workers' Compensation; No Fault Auto, and commercial insurance payers; billing and reimbursement guidelines and methodologies for state and federal government and non-government payers; insurance terminology; medical terminology, EMTALA, HIPAA privacy, and compliance practices.</li> <li>Possesses the knowledge and skill necessary to verify diagnosis codes, complete medical necessity checks for Medicare, complete patient estimates, and provide consumer shopper comparisons. The Patient Access Supervisor must have knowledge of ICD-10 in order to ensure accurate diagnosis entry for reimbursement.</li> <li>The Patient Access Supervisor is considered a customer service champion responsible for delivering great customer service and ensuring staff are delivering great customer service at each entry point throughout the health system. The Patient Access Supervisor is responsible for patient throughput, established wait times and turnaround (TAT) times along with aiding in the achievement of top box customer service scores for each respective Patient Access point of service site.</li> <li>Responsible for assisting and leading the day to day operations of their site/area.</li> <ul> <li>Responsible for patient flow and throughput.</li> <li>Responsible for redeploying staff as needed to maintain work levels, productivity, wait times, and flow as well as assisting in the operations during high volume to maintain and provide the best customer experience.</li> <li>Rotates weekends on call to provide leadership on weekends at the point of service sites.</li> <li>Aids staff in ensuring department goals and initiatives are met in regards to established productivity rates, cash collection goals, and other KPIs established within the department. Assists in handling call outs and finding staffing replacements using proper protocol to utilize pool staff optimally to keep OT at minimal levels.</li> <li>Assists with Kronos as it pertains to daily attendance and callouts. </li> <li>Responsible for daily reconciliation of money from daily cash collections of Patient Access staff. The Patient Access Supervisor is The Patient Access Supervisor assists in preparing the bank deposit daily and reports any discrepancies to the Manager/Director.</li> <li>Reviews daily audit reports and reports on performance statistics and productivity.</li> <li>Assists staff with questions related to Patient Access workflows.</li> <li>Identifies problems proactively for expedited resolution.</li> </ul> <li>Aids in providing staff education and training and is responsible for motivating and orienting staff. Duties will include guidance and mentoring of new/existing staff with daily work. Assists with training and job shadowing for new staff and cross-training of current staff. The Patient Access Supervisor must be proficient in all areas of Patient Access. The Patient Access Supervisor will be responsible for aiding in the training of new hires by ensuring the new hire is receiving adequate training from their preceptor. The Supervisor will be available for questions from the new hire and their designated preceptor.</li> <li>Will assist in monitoring individual staff performance including coaching, mentoring, training, providing constructive feedback and be an active participant in performance improvement efforts.</li> <li>Responsible for providing feedback on daily registration processes and staffing issues to the Patient Access Manager/Director. Assists in on-going employee development and compiling data for yearly evaluations.</li> <li>The Supervisor performs registration audits real time and monthly registration audits and QA checks to ensure staff performs at the level of quality needed in registration. </li> <li>Assists leadership in the communication of new procedures and appropriately engaging staff participation and monitoring staff compliance.</li> <li>The Patient Access Supervisor is responsible in ensuring staff complete all necessary trainings, education on Litmos, Health Stream, EWRs, Occupational Safety modules and any other departmental assigned trainings are completed timely. The Patient Access Supervisor needs to track completion and provide feedback up to including performance management for those not completed assignments not completed timely.</li> <li>The Patient Access Supervisor can independently perform all job duties based on department procedure and protocol.</li> <li>Attends all recommended trainings and in-services and passes all competency tests associated with the in-services. The Patient Access Supervisor is responsible for passing any additional certifications that aid in the proficiency of their designated areas such as NJ Medicaid Presumptive Eligibility, Certified Application Counselor, and Litmos Career Path modules and exams or HFMA Certified Revenue Cycle Representative.</li> <li>May be responsible for additional duties as assigned with respect to the Patient Access job scope.</li> </ul> QUALIFICATIONS EDUCATION AND EXPERIENCE: <ul> <li>High School Diploma required. Associate's Degree preferred or equivalent significant related work experience as detailed below. Bachelor's degree a plus.</li> <li>Two years or more experience in Healthcare registration preferred or relevant customer service environment required.</li> </ul> LICENSE/CERTIFICATION: <ul> <li>Litmos Revenue Cycle Certified Master or HFMA Certified Revenue Cycle Representative (CRCR). Patient Access Supervisor Litmos or HFMA Certifications and completed within one year of hire. </li> <li>NJ Presumptive Eligibility Certification must completed within 12 months of hire and maintained.</li> </ul> KNOWLEDGE AND SKILLS: <ul> <li>Must be proficient in all requirements of Patient Access Associate I to IV or Financial Assistance I to IV.</li> <li>Must be proficient with registration processes and procedures throughout the department.</li> <li>Has a strong working knowledge of all online eligibility and precertification and eligibility tools and is able to train front line staff on their usage.</li> <li>Ability to effectively communicate both orally and in writing sufficient to perform the essential functions; read, understand, and apply policies and guidelines; obtain information from a variety of sources is required.</li> <li>Demonstrated knowledge of general computer, and data entry functions required.</li> <li>Excellent communication, organizational and analytical skills required.</li> <li>Ability to prioritize and manage multiple tasks simultaneously, and to effectively anticipate and respond to issues as needed in a dynamic work environment. Ability to perform job duties in a high volume fast paced environment.</li> <li>Candidates must continuously display professionalism, courtesy and respect to all customers that always mirror AtlantiCare's Values/Behaviors.</li> <li>Candidate must have reliable transportation. </li> <li>Bilingual preferred.</li> </ul> PERFORMANCE EXPECTATIONS <ul> <li>Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.</li> <li>Must pass annual recertification with a score of 95% or above. This requirement is expected to be maintained every year. The Patient Access Supervisor will be required to re-take training and exam until they obtain the appropriate grade or disciplinary action will be taken in regard to the performance. The Patient Access Supervisor must have a 95% or above accuracy on their charity care applications. This requirement is expected to be maintained continuously. Disciplinary action for performance will be taken if the requirement is not maintained.</li> <li>Maintains high accuracy rate A or above and established productivity rates for Key Performance Indicators (KPI) such as cash collections, wait and registration turnaround (TAT) times, pre-registration and registration productivity.</li> <li>Will attend ten hours or more self-scheduled voluntary or facilitated education sessions with ARMC or an approved outside learning opportunity in order to enhance growth and development.</li> <li>The Patient Access Supervisor must achieve Valued Contributor or Remarkable Talent on their annual evaluation with no written disciplinary documents on file. If the Valued Contributor rating is not achieved, an action plan will be put in place to remediate the lead back to valued contributor.</li> <li>Maintains Certification through Litmos Revenue Cycle Certified Master or Healthcare Financial Management Association (HFMA) Certified Revenue Cycle Representative (CRCR). If the Patient Access Supervisor chooses HFMA CRCR, this certification must be renewed every two years.</li> </ul> WORK ENVIRONMENT <ul> <li>Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. </li> <li>This position requires reaching, stooping, kneeling, and crouching approximately 25% of the workday. This position requires frequently lifting, approximately 25-30 pounds, and occasional lifting of 50-100 pounds with assistance. This position also requires pushing and pulling computers on wheels approximately up to 100% of the day if assigned to the Emergency Department or Labor and Delivery.</li> <li>High volume fast-paced environment. </li> <li>The essential functions for this position are listed in the Assessment and Evaluation Tool.</li> </ul> REPORTING RELATIONSHIP <ul> <li>This position reports to department leadership. </li> </ul> This position reports to department leadership. The above statement reflects the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental &amp; Vision Insurance Retirement Plans with employer contributions Short-Term &amp; Long-Term Disability Coverage Life &amp; Accidental Death &amp; Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future. Job Category Billing / Insurance Hours Per Week 37.5 Weekends Required? Yes Holidays Required? Yes Shift Days Posititon Status Full-Time Job Details Pay Range $22.38 - $33.57 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. PI279304656

Patient Access Supervisor

AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Description POSITION SUMMARY. The Patient Access Supervisor acts as a role model and resource for Patient Access staff. This role leads activities of a Patient Access site of service team. The Patient Access Supervisor serves as a technical expert and a resource for staff, patients, and visitors. The Supervisor maintains focus on essential activities of patient's arrival and visit and proactively takes steps to ensure the streamlining of activities. The Patient Access Supervisor communicates and collaborates with the Patient Access team members and other ancillary departments as needed. The Patient Access Supervisor is a key role within the department. The Supervisor is responsible for maintaining many reports to ensure regulatory compliance with CMS, OSHA, and other state and federal regulatory governing agencies. Some of the reports and quality assurance audits include consents, Medicare IM, Medicare Secondary Payer, and Medicare Outpatient Observation Notice, missing physicians for billing compliance, EMTALA state logs, ESA compliance, and the STAR Auto Discharge report. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating commitment to teamwork and cooperation. PRINCIPAL DUTIES AND JOB RESPONSIBILITIES <ul> <li>Provides relief for Patient Access staff for vacation, sickness, leave, staffing shortages, and heavy work volume.</li> <li>This position maintains a liaison relationship with other Revenue Cycle departments to ensure ongoing performance improvement, regulatory compliance, and achievement of best practice targets.</li> <li>Establishes effective working relationships with other ancillary departments, physicians, and their staff. Serves as single point of contact for initial communication and is the first stage of the escalation process to management.</li> <li>Provides first level of response to physician, patient, visitor, and employee complaints related to patient access.</li> <li>Has the knowledge, skill, and the ability to lead the handling of the patient registration process, general admissions, financial clearance, and financial arrangements. The Patient Access Supervisor will possess the knowledge, skill, and ability to oversee the verification of third party payor accounts, pre-authorization, and pre-certification requirements.</li> <li>Will be knowledgeable of state and federal government funding programs such as Medicare, Medicaid, TRICARE/CHAMPUS, Workers' Compensation; No Fault Auto, and commercial insurance payers; billing and reimbursement guidelines and methodologies for state and federal government and non-government payers; insurance terminology; medical terminology, EMTALA, HIPAA privacy, and compliance practices.</li> <li>Possesses the knowledge and skill necessary to verify diagnosis codes, complete medical necessity checks for Medicare, complete patient estimates, and provide consumer shopper comparisons. The Patient Access Supervisor must have knowledge of ICD-10 in order to ensure accurate diagnosis entry for reimbursement.</li> <li>The Patient Access Supervisor is considered a customer service champion responsible for delivering great customer service and ensuring staff are delivering great customer service at each entry point throughout the health system. The Patient Access Supervisor is responsible for patient throughput, established wait times and turnaround (TAT) times along with aiding in the achievement of top box customer service scores for each respective Patient Access point of service site.</li> <li>Responsible for assisting and leading the day to day operations of their site/area.</li> <ul> <li>Responsible for patient flow and throughput.</li> <li>Responsible for redeploying staff as needed to maintain work levels, productivity, wait times, and flow as well as assisting in the operations during high volume to maintain and provide the best customer experience.</li> <li>Rotates weekends on call to provide leadership on weekends at the point of service sites.</li> <li>Aids staff in ensuring department goals and initiatives are met in regards to established productivity rates, cash collection goals, and other KPIs established within the department. Assists in handling call outs and finding staffing replacements using proper protocol to utilize pool staff optimally to keep OT at minimal levels.</li> <li>Assists with Kronos as it pertains to daily attendance and callouts. </li> <li>Responsible for daily reconciliation of money from daily cash collections of Patient Access staff. The Patient Access Supervisor is The Patient Access Supervisor assists in preparing the bank deposit daily and reports any discrepancies to the Manager/Director.</li> <li>Reviews daily audit reports and reports on performance statistics and productivity.</li> <li>Assists staff with questions related to Patient Access workflows.</li> <li>Identifies problems proactively for expedited resolution.</li> </ul> <li>Aids in providing staff education and training and is responsible for motivating and orienting staff. Duties will include guidance and mentoring of new/existing staff with daily work. Assists with training and job shadowing for new staff and cross-training of current staff. The Patient Access Supervisor must be proficient in all areas of Patient Access. The Patient Access Supervisor will be responsible for aiding in the training of new hires by ensuring the new hire is receiving adequate training from their preceptor. The Supervisor will be available for questions from the new hire and their designated preceptor.</li> <li>Will assist in monitoring individual staff performance including coaching, mentoring, training, providing constructive feedback and be an active participant in performance improvement efforts.</li> <li>Responsible for providing feedback on daily registration processes and staffing issues to the Patient Access Manager/Director. Assists in on-going employee development and compiling data for yearly evaluations.</li> <li>The Supervisor performs registration audits real time and monthly registration audits and QA checks to ensure staff performs at the level of quality needed in registration. </li> <li>Assists leadership in the communication of new procedures and appropriately engaging staff participation and monitoring staff compliance.</li> <li>The Patient Access Supervisor is responsible in ensuring staff complete all necessary trainings, education on Litmos, Health Stream, EWRs, Occupational Safety modules and any other departmental assigned trainings are completed timely. The Patient Access Supervisor needs to track completion and provide feedback up to including performance management for those not completed assignments not completed timely.</li> <li>The Patient Access Supervisor can independently perform all job duties based on department procedure and protocol.</li> <li>Attends all recommended trainings and in-services and passes all competency tests associated with the in-services. The Patient Access Supervisor is responsible for passing any additional certifications that aid in the proficiency of their designated areas such as NJ Medicaid Presumptive Eligibility, Certified Application Counselor, and Litmos Career Path modules and exams or HFMA Certified Revenue Cycle Representative.</li> <li>May be responsible for additional duties as assigned with respect to the Patient Access job scope.</li> </ul> QUALIFICATIONS EDUCATION AND EXPERIENCE: <ul> <li>High School Diploma required. Associate's Degree preferred or equivalent significant related work experience as detailed below. Bachelor's degree a plus.</li> <li>Two years or more experience in Healthcare registration preferred or relevant customer service environment required.</li> </ul> LICENSE/CERTIFICATION: <ul> <li>Litmos Revenue Cycle Certified Master or HFMA Certified Revenue Cycle Representative (CRCR). Patient Access Supervisor Litmos or HFMA Certifications and completed within one year of hire. </li> <li>NJ Presumptive Eligibility Certification must completed within 12 months of hire and maintained.</li> </ul> KNOWLEDGE AND SKILLS: <ul> <li>Must be proficient in all requirements of Patient Access Associate I to IV or Financial Assistance I to IV.</li> <li>Must be proficient with registration processes and procedures throughout the department.</li> <li>Has a strong working knowledge of all online eligibility and precertification and eligibility tools and is able to train front line staff on their usage.</li> <li>Ability to effectively communicate both orally and in writing sufficient to perform the essential functions; read, understand, and apply policies and guidelines; obtain information from a variety of sources is required.</li> <li>Demonstrated knowledge of general computer, and data entry functions required.</li> <li>Excellent communication, organizational and analytical skills required.</li> <li>Ability to prioritize and manage multiple tasks simultaneously, and to effectively anticipate and respond to issues as needed in a dynamic work environment. Ability to perform job duties in a high volume fast paced environment.</li> <li>Candidates must continuously display professionalism, courtesy and respect to all customers that always mirror AtlantiCare's Values/Behaviors.</li> <li>Candidate must have reliable transportation. </li> <li>Bilingual preferred.</li> </ul> PERFORMANCE EXPECTATIONS <ul> <li>Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.</li> <li>Must pass annual recertification with a score of 95% or above. This requirement is expected to be maintained every year. The Patient Access Supervisor will be required to re-take training and exam until they obtain the appropriate grade or disciplinary action will be taken in regard to the performance. The Patient Access Supervisor must have a 95% or above accuracy on their charity care applications. This requirement is expected to be maintained continuously. Disciplinary action for performance will be taken if the requirement is not maintained.</li> <li>Maintains high accuracy rate A or above and established productivity rates for Key Performance Indicators (KPI) such as cash collections, wait and registration turnaround (TAT) times, pre-registration and registration productivity.</li> <li>Will attend ten hours or more self-scheduled voluntary or facilitated education sessions with ARMC or an approved outside learning opportunity in order to enhance growth and development.</li> <li>The Patient Access Supervisor must achieve Valued Contributor or Remarkable Talent on their annual evaluation with no written disciplinary documents on file. If the Valued Contributor rating is not achieved, an action plan will be put in place to remediate the lead back to valued contributor.</li> <li>Maintains Certification through Litmos Revenue Cycle Certified Master or Healthcare Financial Management Association (HFMA) Certified Revenue Cycle Representative (CRCR). If the Patient Access Supervisor chooses HFMA CRCR, this certification must be renewed every two years.</li> </ul> WORK ENVIRONMENT <ul> <li>Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. </li> <li>This position requires reaching, stooping, kneeling, and crouching approximately 25% of the workday. This position requires frequently lifting, approximately 25-30 pounds, and occasional lifting of 50-100 pounds with assistance. This position also requires pushing and pulling computers on wheels approximately up to 100% of the day if assigned to the Emergency Department or Labor and Delivery.</li> <li>High volume fast-paced environment. </li> <li>The essential functions for this position are listed in the Assessment and Evaluation Tool.</li> </ul> REPORTING RELATIONSHIP <ul> <li>This position reports to department leadership. </li> </ul> This position reports to department leadership. The above statement reflects the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental &amp; Vision Insurance Retirement Plans with employer contributions Short-Term &amp; Long-Term Disability Coverage Life &amp; Accidental Death &amp; Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future. Job Category Billing / Insurance Hours Per Week 37.5 Weekends Required? Yes Holidays Required? Yes Shift Evenings Posititon Status Full-Time Job Details Pay Range $22.38 - $33.57 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. PI279304582

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!The Patient Family Liaison is responsible for presenting Chapters Health System’s services to patients, families, and community partners. The Patient Family Liaison works closely with families to ensure that they are appropriately connected to clinical, social, and community resources.Qualifications:<ul><li>High school diploma or equivalent required; Associate or Bachelor’s degree preferred</li><li>Minimum of two (2) years’ experience in medical, home health, hospice, social work or sales&nbsp;</li><li>CNA, MA or LPN certification or other relevant certification preferred</li><li>Experience providing information to families and patients</li><li>Strong knowledge of the Medicare hospice benefit including eligibility requirements, levels of care, services provided, and reimbursement of services</li><li>Ability to work in a fast-paced environment</li><li>Strong communication skills (verbal and written)</li><li>Ability to learn Company’s lines of services</li><li>Excellent customer service focus</li><li>Detail oriented</li><li>Ability to multitask and prioritize</li><li>Ability to present oneself in a professional manner</li><li>Ability to manage physical demands and emotional stress of workload</li><li>Strong goal/outcome orientation with exceptional time-management skills</li><li>Mobile Driver - Valid driver’s license and automobile insurance per Company policy&nbsp;</li><li>Reliable transportation to meet schedule</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position.</li></ul>Responsibilities of all employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>Comply with Company policies, procedures and standard practices.</li><li>Observe the Company's health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote the Company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with co-workers both formally and informally.</li><li>Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities:<ul><li>Responsible for receiving referrals and appointments for patient and family meetings. Forwards referrals to Care Access Coordinators to enter into EMR.</li><li>Works collaboratively with the admission and sales teams while supporting patient, family, and referral partner’s needs.</li><li>Effectively communicates the benefits of the service lines to patients, families, and partners.&nbsp; Explains hospice services and philosophy of care and assesses patients and families’ goals.&nbsp; May obtain consents.</li><li>Conducts assigned visits as determined by the Care Connect Department.&nbsp; Communicates with Nurse the outcome of meetings regarding patient/family goals of care, anticipated discharge dates, location and any other factors impacting hospice admission.</li><li>Follows-up with Nurse or Social Worker regarding discharge plans.</li><li>Maintains good records, including outcome of patient family meetings through regular use of EMR and assigned reports. &nbsp;Documents follow-up plans in collaboration with or as directed by Nurse.</li><li>Maintains a high level of urgency in responding to customer needs.</li><li>Establishes and maintains professional relationships between Chapters Health System, its hospice affiliates, and community partners (including hospitals, physicians, long term care facilities, and assisted living facilities, where applicable).</li><li>Performs other duties as assigned.</li></ul>Compensation Pay Range: $45,017.18 - $64,824.08This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

Patient Family Liaison LifePath Hospice

Take your career further with McLane! McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. Ideal candidates should be located within a 50-mile radius of Jacksonville, FL. This position is responsible for achieving a sales budget in an existing account assignment, making decisions that effect company profitability and expense control, working with divisions to finalize decisions that impact division operations while maintaining a sound relationship with assigned accounts and exhibiting excellent communication skills with assigned customers, division management teams that service the assigned accounts, and with senior management of McLane Company. Benefits you can count on: <ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance </li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Regional Account Manager: <ul><li>Develop and achieve sales budgets and forecasts for assigned accounts and gains mutual agreement with Market Director.</li><li>Develop and prepare presentations for assigned accounts gaining approval from the Market Director, the Director of Sales and the Corporate Vice President of Military and Convenience.</li><li>Meet with key executives of assigned accounts noting issues and actions necessary to resolve issues to the satisfaction of the customer.</li><li>Work with the customer's field organization to develop open lines of communication between the store level management and the servicing McLane division(s).</li><li>Communicate division concerns with assigned accounts to resolve the issues with the customer. This would include A/R, SKU management, reroutes, delivery windows, overstock inventory disposition, distribution communications, and other items that affect division operations and profitability.</li><li>Monitor compliance with specific service agreements of assigned accounts to include rebate payments, advertising, concentration of purchases and buying patterns, and overstocks.</li><li>Hold regular communications with division servicing assigned accounts to discuss account activity and solicit feedback on follow-up. Interface with corporate and division purchasing departments to protect service levels of assigned accounts and division on product mix, promotional items, distributions and new category additions or deletions.</li><li>Review account profitability to ensure company targets and individual division targeted profitability targets are met.</li><li>Work with vendors and manufacturers to coordinate or initiate new programs or plan-o-grams to maximize profits for McLane Company, its vendors and customers.</li><li>Maintain open line of communication with Division Customer Service Rep and Account Representative and provide timely, clear and concise feedback on account activity.</li><li>Attend trade shows with assigned accounts with specific objectives to achieve at the shows and analyzes manufacturer opportunities that fit the customer strategy and meet our profit expectations.</li><li>Present the full range of McLane products, services and capabilities either independently or in tandem with the Area Sales Manager.</li><li>Able to understand the information and reports available to assist in managing their assigned accounts.</li><li>Achieve results through clear, concise and timely communications with assigned customers, division and corporate management and sales team members and manufacturers.</li><li>Able to understand and compute the profitability of both customers and product lines, as well as produce accurate and informative business reviews and new customer presentations.</li><li>Lead and motivate an Account Representative who is responsible for maintaining the day-to-day relationship with each of the accounts.</li><li>Provide necessary materials and resources in order for direct report to achieve customer satisfaction.</li><li>Recruit, recommend, train, write performance appraisals, give feedback, hold accountable and provide corrective action as necessary to create a skilled and high performing team.</li><li>Understand the information and reports available to assist in managing their assigned account and train their direct report to properly and effectively utilize these tools.</li><li>Ensure the Account Representative is loading and monitoring all distributions.</li><li>Monitor the periodic distributions that correspond with customer promotions when there is not an Account Representative on an account.</li><li>Share the following account responsibilities with Area Sales Managers and be accountable for communications with division and corporate staff:<ul><li>Establish, monitor, and achieve sales objectives.</li><li>Ensure account profitability is at division operating income levels or higher.</li><li>Service account with minimal impact on divisional expenses.</li><li>Maintain visibility with customers in stores, meetings and at their office, per assigned call frequency.</li><li>Joint presentations of annual/semi-annual business reviews and new programs, concentration of purchases, seasonal promotions, trade shows, cause marketing, SKU management, future deletions, plan-o-grams, overstock reduction, order guide integrity, McLane technology solutions, and any other new programs developed for future sales growth.</li></ul></li></ul> Qualifications you'll bring as a Regional Account Manager: <ul><li>Have a Bachelor's Degree with 3 years experience in management in the grocery, sales, retail, or similar job fields.</li><li>Internal candidates should have a minimum 2-year experience at a McLane division operation.</li><li>Possess leadership abilities to include both verbal and written communication skills, a professional attitude and appearance, organization skills, strong self confidence, multi-task oriented decision making skills and the ability to plan for success.</li><li>Be able to understand and compute the profitability of customers and product lines as well as produce accurate and informative business reviews and new customer presentations.</li><li>Be skilled on Excel, Microsoft Word and PowerPoint PC programs.</li><li>Be willing to travel as requested.</li><li>Be able to work with and communicate with many different reporting level groups, to include store managers, district managers, peers, and subordinates.</li><li>Be experienced in managing staffs with a background in hiring, training, motivating and resolving employee relations issues.</li><li>Have the ability to write reports, business correspondence, procedure manuals, intra-company memos and outside correspondence.</li><li>Have the ability to effectively present information and respond to questions from groups of managers, customers, vendors and teammates.</li><li>Be able to define problems, collect data, establish facts and draw valid conclusions.</li><li>Possess strong analytical and communication skills with a proven ability to work effectively in a team environment.</li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented </li><li>Organized </li><li>Problem solver </li><li>Detailed</li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Regional Account Manager (Jacksonville, FL)

<h4>DAYTONA INTERNATIONAL SPEEDWAY</h4>Daytona International Speedway is a state-of-the-art motorsports facility and was awarded the SportsBusiness Journal’s prestigious Sports Business Award for Sports Facility of the Year in 2016. Daytona International Speedway is the home of "The Great American Race” – the DAYTONA 500. Though the prestigious season-opening NASCAR Cup Series event garners most of the attention – as well as the largest audience in motorsports - the approximately 500-acre motorsports complex boasts the most diverse schedule of racing on the globe, thus earning it the title of "World Center of Racing."&nbsp; Among the nine major weekends of racing activity are the Rolex 24 At DAYTONA, the DAYTONA Supercross, the DAYTONA 200 motorcycle classic and the Coke Zero Sugar 400. Rarely a week goes by that the Speedway grounds are not used for events that include track tours, concerts, civic and social gatherings, car shows, photo shoots, production vehicle testing and police motorcycle training.Daytona International Speedway seeks a talented professional to join in the position of General Maintenance Leadbased in Daytona Beach, Florida.&nbsp; This position is responsible for the maintenance of the Daytona International Speedway facility. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Perform quality work with deadlines with or without direct supervision. Ability to work independently or as part of a team. • Major event and track rental preparation, execution, and post-event cleanup and demobilization. • Preserve and improve the physical condition of the facility, including buildings and grounds. • Interact professionally with coworkers, vendors, event stakeholders, and guests. • Assist co-workers with problems and assist in finding solutions. • Basic office system knowledge including basic computer skills (including Microsoft office - Outlook, Word, Excel and others; Workday; ABI; supply ordering software); smartphone usage; related IT / AV systems. • Availability to work weekends, nights, and holidays as assigned. Some travel to support events at other racetracks. • Maintain a safe work environment and perform a variety of duties within the department. Supervisory Responsibilities • Assume project management as assigned. • Manage vendor/contractor support as needed. • Perform duties in accordance with company policies and applicable laws. Specific Job Responsibilities • Maintain/Enhance designated facilities in top operational condition for major events, track/facility rentals, and daily operations. • Oversight of clean-up vendor/s in specified areas. • Coordinate with staff and vendors/contractors as needed for supplies, stock and facility repairs upon request. • Operate a variety of equipment, including company vehicles, golf carts, tractors, backhoes, water trucks, forklifts, dump trucks, sweepers, garbage trucks, “honey wagon” and various power and hand tools. • Moving furniture, setting equipment (e.g. picnic tables, dumpsters, trash cans), general cleaning and minor repairs of buildings and grounds. • Follow safety practices and be aware of potential safety hazards/occupational hazards and implement systems and safeguards to ensure a hazard free workplace. • Assist the department with general facility maintenance, including minor mechanical, electrical, and plumbing work. • Maintain financial responsibility to the Facility Operations Department in effectively providing invoices, supporting documentation, expense reports, etc. to operate within established budgets. • Assist with preparation and monitoring the annual departments’ budget. • Deal with people under stressful and demanding situations. • Communicate effectively, both orally and written. • Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises assigned staff. Will administrate supervisory responsibilities in accordance with the Company’s and Organization's policies and applicable regulations. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) and minimum five years’ experience; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. COMPUTER SKILLS Basic skills on Company provided hardware and software. CERTIFICATES, LICENSES, REGISTRATIONS Valid Florida driver’s license and ability to pass motor vehicle license report. OTHER SKILLS Ability to manage and supervise people. Attention to detail, organizational, effectiveness, efficiency. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.Apply Now!Learn more about this role and our team by applying at <a href="http://www.careers.nascar.com" target="_blank">www.careers.nascar.com</a> for consideration.We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won’t take you long to find out that you are on the right track here at NASCAR!NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.Follow us on LinkedIn and X for future opportunities and company news.

NASCAR

General Maintenance Lead

Take your career further with McLane! McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. The Operations Director provides leadership and guidance for DC operational functions such as Transportation, Warehousing, facilities management, building layout, racking and systems, inventory management, and quality assurance. They plan, organize, manage, and support the projects and activities required for the DC with the training, tools, facilities and equipment necessary to support growth, QA compliance and continuous improvement towards productivity and service levels. Benefits you can count on: <ul><li>Pay rate: $125,000.00-$135,000.00 per year.</li><li>This role is also eligible to participate in the annual incentive plan with a target incentive of 20% of your base annual salary.</li><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance </li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Director of Operations II: <ul><li>Participate in the development of overall business planning and supply chain planning strategies and develop explicit goals and strategies closely linked to the overall business planning and supply chain process. </li><li>Coordinate with Corporate Operations Support staff on strategies to improve service levels and Key Performance Indicators (KPIs). </li><li>Provide leadership for the Transportation and Warehouse departments. </li><li>Communicate the status of activities and results on an ongoing basis. Ensure all affected location and functional interests are represented and addressed; develop/recommend alterations to procedures and best practices where warranted. </li><li>Understand, articulate, and execute all QA criterion set forth in supply chain processes. </li><li>This position has additional duties. Special projects may be assigned at the position supervisor's discretion. </li></ul> Qualifications you'll bring as a Director of Operations II: <ul><li>3+ Have a bachelor's degree in Logistics, Business, Accounting, or a related field. </li><li>Have at least 5 years of experience in all facets of the foodservice distribution Industry, preferably in the QSR sector. </li><li>Accounting, planning, and analytical experience is required. </li><li>Preferred experience with AS/400 systems, JDE, EXCEL, Microsoft Word, and Access programs; XATA, PeopleNet or similar programs. </li><li>Have a detailed understanding of financial statements and resulting cost implications. </li><li>Be able to identify financial issues and provide cost effective solutions. </li><li>Be able to use IT systems to generate and evaluate key performance data. </li><li>Have experience with multi-shift, 6- to 7-day operations. </li><li>Have management experience with large DC and driver workforces (200+). </li><li>Ability to cultivate and manage relationships with customers (100+, comprising 1,000-2,000 stores) and maintain high visibility with major customers, co-ops, and corporate customers. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented </li><li>Organized </li><li>Problem solver </li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Director of Operations

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Account Development Liaison is responsible for all activities designated to increase referrals/admissions and enhancing relationships with referral sources. These activities may include, but are not limited to; education, marketing, public relations, customer service, and assistance in patient referral functions to ensure timely access to services.Qualifications:<ul><li>Bachelor's degree in related field preferred or an equivalent combination of education and experience</li><li>Minimum of two (2) years of professional medical sales experience preferred (other sales experience may be considered); background in healthcare considered</li><li>Ability to promote all service lines with potential referral sources in competitive areas</li><li>Technically proficient with Outlook, Word, Excel, Power Point and other job-related software</li><li>Professional presence with excellent communication skills (written and verbal), including public speaking</li><li>Bi-lingual in Spanish preferred</li><li>Mobile Driver - Valid driver’s license and automobile insurance per Company policy</li><li>Must be willing and able to travel throughout the designated service area</li><li>Able to manage time and contacts effectively to achieve desired outcomes</li><li>Ability to analyze, evaluate, plan, and execute both existing and potential sales activities and strategies that result in referral generation and the achievement of goals</li><li>Ability to work unsupervised, exercise a high degree of discretion and independent judgment while demonstrating the ability to make decisions which benefit the territory, Organization, and the management of the assigned individual budget</li><li>Self-motivated and resourceful</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position.</li></ul>Responsibilities of all Employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all State, federal and local government regulations, maintaining a strong position against fraud &nbsp; &nbsp;&nbsp;&nbsp;and abuse.</li><li>Comply with Company policies, procedures and standard practices.</li><li>Observe the Company's health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote the Company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with co-workers, both formally and informally.</li><li>Participate in Quality Assessment Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities:<ul><li>Cultivates, expands, and maintains quality professional relationships with new and existing referral sources such as hospitals, physicians, skilled nursing facilities, assisted living facilities, home health and companion care agencies, and other referral sources.</li><li>Provides a consistent professional presence in the healthcare community with all identified referral sources within assigned territory; includes participation in appropriate clinical groups and interaction with referral sources during business hours, as well as weekends, evenings and holidays in order to meet required admission goals.&nbsp;&nbsp; Activities resulting in 90% customer facing time/travel and less than 10% administrative duties.</li><li>Responsible for ongoing territory management ensuring that assigned accounts reflect up-to-date, accurate profile information. Completes all sales call documentation in the CRM timely and with accuracy.</li><li>Responsible for the development of data driven, comprehensive quarterly sales plans that focus on strategies that result in admission and program growth.</li><li>Demonstrates creativity, innovation, and desire to create continued growth in assigned territory and accounts.</li><li>Develops and maintains a structured call rotation with all assigned accounts, preventing accounts from becoming neglected. Consistently averages greater than 50 sales calls per week.&nbsp;</li><li>Develops new referral sources and businesses within assigned territory.</li><li>Provides ongoing education and data updates to referral sources routinely. These include patient updates, referral/admission outcomes, educational material, and statistical analysis. Is a professional representative for the Organization and performs as an active, motivated, productive, professional and positive member of the sales team.</li><li>Represents Chapters professionally during all work-related activities, ensuring that activities are aligned with the program initiatives and goals, as determined by the program business development leader.</li><li>Provides consistent, frequent communication with referral sources including, but not limited to, organizational quality, outcomes, competencies, and clinical criteria and differentiators.</li><li>Performs at a high level as the account manager, providing exceptional customer service for all account related needs. Facilitates communication and resolution between the customer and team members.</li><li>Communicates effectively with the Director of Business Development on identified customer concerns.</li><li>Independently monitors trends related to account growth and loss and the development of new business. Quickly adjusts to self-correct where the need is identified, resulting in year-over-year growth for the territory.</li><li>Constantly strives to improve the image of the Organization in the healthcare community.</li><li>Meets or exceeds assigned goals/productivity expectations and finds increasingly efficient ways to manage the territory and customer needs.&nbsp; Completes work and documentation with accuracy and within assigned deadlines.</li><li>Performs other duties as assigned.</li></ul>Compensation Pay Range: $72,595.84 - $108,893.76This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Account Development Liaison - Montgomery County, Maryland

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Job Posting Title: Senior Therapeutic Area Specialist, Cardiovascular Community, CV Colorado S, COTherapeutic Area (TA): CardiovascularPrimary Location: Field – United StatesPrimary Job Posting Location: Colorado S, CO.At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. The BMS Mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer.Join us, build your professional career within one of the most innovative bio-pharma companies, and make a difference.Position SummaryThe TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients.&nbsp;The primary role of the TAS is to drive demand for BMS medicines within their portfolio for the appropriate patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working and CE^3.The role builds and maintains strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact.The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) – by meeting HCP needs in a timely and scientific manner. This role will prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values.&nbsp;The TAS role is field-based. A TAS is anticipated to spend 100% of their time in the field with external customers.Key ResponsibilitiesPortfolio Promotion<ul><li>Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.</li><li>Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.</li><li>Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.</li><li>Prepares and successfully implements comprehensive territory and account plans.</li><li>Proactively uses available tools such as CE^3 (once implemented) to derive insights and to dynamically inform call plans. Provides feedback on experience using these tools to leadership to enable continuous improvement.</li></ul>Fair &amp; Balanced Scientific Dialogue<ul><li>Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.</li><li>Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.</li><li>Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.</li><li>Maintains a high level of working expertise on emerging data for approved indications.</li><li>Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.</li></ul>Cross-functional collaboration<ul><li>Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs.&nbsp;</li><li>Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.</li></ul>Complies with all laws, regulations, and policies that govern the conduct of BMS.Required Qualifications &amp; Experience<ul><li>Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.</li><li>Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.</li><li>Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).</li><li>Experience in cardiovascular required.</li><li>Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.</li><li>Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude.&nbsp;</li><li>Strong selling and promotional skills proven through a track record of performance.</li></ul>Key competencies desiredCustomer/commercial mindset<ul><li>Demonstrated ability to drive business results.</li><li>Experience identifying, engaging, and cultivating credibility with customers across the patient care journey.</li><li>Demonstrated account management skills and problem-solving mentality. Understands the patient journey and can customize engagement and deliver tailored messages.</li><li>Demonstrated resourcefulness and ability to connect with customers.</li></ul>Patient centricity <ul><li>Understands the patient journey and experience.</li><li>Has a patient-focused mindset.</li></ul>Scientific Agility <ul><li>Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.</li><li>Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data.</li></ul>Analytical Capability:<ul><li>Ability to analyze data, such as prescribing patterns, market trends, and HCP preferences. Data-driven insights help TAS strategize and target their efforts effectively.</li><li>Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and product presentations to suit individual HCP needs.</li><li>Understanding how to interpret and analyze data related to BMS products, customer preferences, clinical data.</li><li>Ability to use CE^3 to generate insights and do dynamic call planning.</li></ul>Technological Agility:<ul><li>Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.</li><li>Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables TAS to respond promptly to inquiries, share updates, and maintain effective communication.</li><li>Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality data in a timely and compliant manner, track interactions, and plan future engagements with healthcare professionals.</li><li>Ability to use the Medical on Call technology effectively.</li><li>Being able to navigate and utilize the internet and online resources effectively.</li><li>Keeping up to date with technological advancements and changes.</li></ul>Teamwork/Enterprise mindset<ul><li>Strong business acumen to understand and analyze business and market drivers and develop, execute, and adjust business plans.</li><li>Demonstrates a strong sense of learning agility. Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations.</li><li>Track record of balancing individual drive and collaborative attitude.</li><li>Holds a high level of integrity and good judgment, in order to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures.</li></ul><ul><li>As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company.</li></ul>Why You Should ApplyAround the world, we are passionate about impacting the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion, and integrity bring out our colleagues’ highest potential.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.Physical presence at the BMS worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture.If you join the BMS Team as the DBM, there will be plenty of opportunities to develop your professional within the commercial and medical organisation.To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application or if you are applying to a role based in the U.S. or Puerto Rico and you believe that you are unable to receive a COVID-19 vaccine due to a medical condition or sincerely held religious belief, during or any part of the recruitment process, please direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Field - United States - US: $124,090 - $150,370&amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

Senior Therapeutic Area Specialist, Cardiovascular Community, CV Colorado S, CO

<h2>Summary</h2>Remote Data Entry Admin Assistant (m/f/d) located in United States, California, USA. Employment type: Full Time, Part Time.<h2>About us</h2>Treasure’s Academy, LLC is a dynamic organization dedicated to providing innovative solutions and services. We pride ourselves on fostering a collaborative and inclusive work environment that encourages growth and development.<h2>What you will do</h2><ul><li>Accurately enter and update data in our systems.</li><li>Maintain and organize digital files and records.</li><li>Assist with administrative tasks as needed.</li><li>Collaborate with team members to ensure data integrity.</li></ul><h2>What we are looking for</h2><ul><li>Required: Strong attention to detail and accuracy.</li><li>Required: Proficient in Microsoft Office Suite.</li><li>Optional: Previous experience in data entry or administrative roles.</li><li>Optional: Excellent organizational skills.</li></ul><h2>Why join us?</h2><ul><li>Flexible work hours with the option for full-time or part-time employment.</li><li>Opportunity to work remotely from anywhere in California, USA.</li><li>Supportive and inclusive company culture.</li><li>Competitive salary and benefits package.</li></ul><h2>Our Hiring process</h2><ul><li>Submit your application online.</li><li>Initial screening and interview with HR.</li><li>Technical assessment to evaluate skills.</li><li>Final interview with the hiring manager.</li></ul><h2>Place of work / Location</h2><ul><li>Remote position based in United States, California, USA.</li></ul><h2>How to apply for this job</h2>Click the apply button and your online resume will be used and shared with the recruiter.

Treasure’s Academy, LLC

Remote Data Entry Admin Assistant

AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Description POSITION SUMMARY The Patient Access Associate I will perform duties after an eight week training program under the supervision of the Patient Access Leadership Team and Revenue Cycle Quality &amp; Assurance Training Team. This position is a customer service champion responsible for delivering great customer service at each entry point throughout the health system. This position supports organizational goals by providing high level, quality customer service, participating in performance improvement efforts, demonstrating a commitment to teamwork and cooperation while verifying and preparing all patient accounts for inpatient and outpatient billing in order to maximize payment for Hospital and Clinic services from all sources. PRINCIPAL DUTIES AND JOB RESPONSIBILITIES <ul> <li>Responsible for the patient pre-registration, registration, general admissions, and financial assistance processing. </li> <li>Will be knowledgeable of state and federal government funding programs such as Medicare, Medicaid, TRICARE/CHAMPUS, Workers' Compensation; No Fault Auto, and commercial insurance payers.</li> <li>Will be knowledgeable of billing and reimbursement guidelines and methodologies for state and federal government and non-government payers; insurance terminology; basic medical terminology, EMTALA, HIPAA privacy, and compliance practices. </li> <li>Ensures all demographic and insurance information is obtained and correct, and scans IDs and insurance cards, as needed. Sends query for insurance eligibility information provided by the patient and/or representative to validate eligibility and benefit information and accurately document in the registration system. Informs patient of insurance in/out of network status, as appropriate. Accurately completes the Medicare Secondary Payer Questionnaire on all Medicare eligible patients.</li> <li>Verifies insurance information through payor contact via telephone, online resources, or electronic verification system.</li> <li>Responsible for verifying diagnosis codes and completing medical necessity checks for Medicare. The Patient Access Associate I must have basic knowledge of ICD-10 in order to ensure accurate diagnosis entry for reimbursement. </li> <li>Identifies and obtains payor authorizations, pre-certifications, and/or referrals. Provides appropriate documentation and follow up to physician offices, case management department, and payors regarding authorization/referral deficiencies. Responsible for communicating to service line partners of situations where rescheduling is necessary due to lack of authorization and/or limited benefits and is approved by clinical personnel.</li> <li>In working inpatient accounts, is held responsible for timely notification to payers of the patient's admission to the facility.</li> <li>Identifies all patient financial responsibilities, calculates estimates, collects all payments due, including current estimated liabilities, outstanding balances and self-pay deposits, posts payment transactions in the system and performs daily reconciliation. Identifies self-pay and complex liability calculations and escalates account to Financial Counselors as appropriate. Responsible for all estimates requested for consumer shopper comparison.</li> <li>Appropriately collects and/or sets payment arrangements with patients of their representative, scheduling payments on deposits due, which may include screening of patients for enrollment in available credit option programs. Documents all attempt for collections, using approved verbiage, timely, and consistently. Proactively seeks assistance to improve collections.</li> <li>Ensures all patients with questions or concerns regarding their bills are referred to the appropriate resource, to include initiation of financial counseling, when appropriate.</li> <li>Documents pertinent activity on the patient account via notes.</li> <li>Maintains a current and thorough knowledge of utilizing online and system tools available, working from manual reports during system downtime.</li> <li>The Patient Access Associate I communicates and collaborates with Patient Access team members and other ancillary departments as needed.</li> <li>Attends all required training and in-services and passes all competency tests associated with the in-services.</li> <li>May be responsible for additional duties as assigned with respect to the Patient Access job scope.</li> </ul> QUALIFICATIONS EDUCATION AND EXPERIENCE: <ul> <li>High school diploma or equivalent required. </li> <li>0-1 year experience in Healthcare registration or relevant customer service environment required.</li> <li>Previous experience in a physicians' office or hospital setting is preferred.</li> <li>The Patient Access Associate I can perform job duties based on department procedure and protocol; may require direct oversight</li> </ul> LICENSE/CERTIFICATION: <ul> <li>Healthcare Financial Management Association - HFMA (CRCR) Certified Revenue Cycle Representative certification required within 120 days of hire or transfer. Current incumbents required to obtain certification by 10/1/2025.</li> </ul> KNOWLEDGE AND SKILLS: <ul> <li>Ability to communicate effectively both verbally and in writing is sufficient to perform the essential functions; read, understand, and apply policies and guidelines; obtain information from a variety of sources is required.</li> <li>Knowledge of general computer and data entry functions required.</li> <li>Excellent communication, customer service, organizational and analytical skills required.</li> <li>Ability to prioritize and manage multiple tasks simultaneously, and to effectively anticipate and respond to issues as needed in a dynamic work environment. Ability to keep up in very fast-paced environment required.</li> <li>Candidates must continuously display professionalism, courtesy and respect to all customers that always mirror AtlantiCare's Values/Behaviors.</li> <li>Candidate must have reliable means of transportation.</li> <li>Bilingual preferred.</li> </ul> . PERFORMANCE EXPECTATIONS <ul> <li>Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.</li> <li>Must pass annual recertification with score of 95% or better. This requirement is expected to be maintained every year. Staff members will be required to re-take training and exam until they obtain the appropriate grade or disciplinary action will be taken in regards for performance.</li> <li>Maintains a high accuracy rate of 98% or higher and established productivity rates for Key Performance Indicators (KPI) such as cash collections wait and TAT times, pre-registration and registration productivity. </li> <li>The Patient Access Associate has the opportunity for advancement to Patient Access Associate II if all of the above requirements are satisfied and the Patient Access Associate has been in the role for 15 months.</li> </ul> WORK ENVIRONMENT <ul> <li>Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. </li> <li>This position requires reaching, stooping, kneeling, and crouching approximately 25% of the workday. This position also requires pushing and pulling computers on wheels approximately up to 100% of the day if assigned to the Emergency Department or Labor and Delivery. High volume fast-paced environment. </li> <li>High volume fast-paced environment.</li> <li>The essential functions for this position are listed on the Assessment and Evaluation Tool.</li> </ul> The above statement reflects the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental &amp; Vision Insurance Retirement Plans with employer contributions Short-Term &amp; Long-Term Disability Coverage Life &amp; Accidental Death &amp; Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future. Job Category Billing / Insurance Hours Per Week 0.01 Weekends Required? Yes Holidays Required? Yes Shift Days Posititon Status Per Diem/Pool Job Details Pay Range $17.5 - $25.17 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. PI279219695

922 Client Services Representative Jobs