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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This position will be a key member of the American Express Global Commercial Services (GCS) Line of Business Compliance Team (LOBCO), primarily responsible for oversight of U.S. Small Business Proprietary Lending Card products, &amp; small business pricing initiatives and capabilities.&nbsp; The successful candidate will be responsible for providing independent compliance oversight and second-line challenge to ensure the business is building, enhancing, and maintaining an effective framework for compliance aligned with applicable laws and regulations for commercial products, features, and processes. In addition to core Compliance Management System related responsibilities, the compliance focus for this position will include evaluating compliance risk associated with new product development, marketing claims and disclosures, pricing initiatives, rewards and benefits, and customer communications.&nbsp;Responsibilities:<ul><li>Provide compliance oversight, challenge, and guidance to the business on applicable policy and regulatory requirements as related to small business proprietary lending products and pricing initiatives, in the areas of UDAP, Fair Lending and Regulation Z, general credit card practices, general banking, and other relevant federal, state and local regulations.</li><li>Review marketing claims and required disclosures for adherence with applicable laws and regulations.</li><li>Analyze new and/or enhanced products and services as part of the New Product Development process to assess compliance risks and ensure adherence with regulatory requirements.</li><li>Effectively manage the Compliance Issue Management process and ensure appropriate decisioning of Compliance Issues, timely closure of gaps and customer remediation where required.</li><li>Participate in the Compliance Risk Assessment process to ensure that all applicable laws and regulations are mapped to the applicable business processes and assess the strength of the control environment.</li><li>Assist ongoing activities related to compliance risk management in GCS, including the Third-Party Life Cycle Management. </li><li>Support regulatory examinations, internal audit reviews, Compliance monitoring and testing, and related efforts. </li><li>Support team in providing regular status reporting for sharing with compliance leadership and stakeholders on a regular basis.</li><li>Additional responsibilities based on team needs.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s Degree or equivalent work experience</li><li>Minimum 5- 7 years’ experience in Compliance or related activities, within the financial services industry.</li><li>Strong knowledge of applicable laws and regulations pertaining to financial services lending and banking products, including consumer protection, banking, privacy, and general credit card practices (e.g. Reg B, FCRA, Reg Z, UDAP, Reg O, BSA).&nbsp;</li><li>In-depth knowledge and understanding of compliance risk management practices and methodologies, including risk and control assessments.</li><li>Understanding of regulatory expectations and experience preparing for regulator meetings and examinations.</li><li>Proven ability to build rapport, garner respect and appropriately exercise authority in a collaborative environment.</li><li>Professional maturity and confidence in expressing a point of view with management.</li><li>Ability to identify and understand key risks, issues, and trends and to develop meaningful information to be shared with leadership.</li><li>The ability to handle multiple tasks and prioritize work in a highly deadline-intensive environment is required.</li></ul>Preferred Qualifications:<ul><li>Advanced Degree preferred.</li></ul>GuardianSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager, Small Business Compliance Lending and Pricing

<h3>Job Description:</h3>The RoleAre you passionate about empowering customers through seamless digital experiences? Do you enjoy collaborating across teams to help users achieve their digital goals?We’re looking for a Product Manager/Squad Lead to lead a team in delivering impactful features driven by customer feedback and data insights. In this role, you’ll work closely with UX, Analytics, and Engineering to optimize team strengths and deliver meaningful outcomes. You’ll also collaborate with other squads in the cohort to develop new features that enhance product adoption and scale our digital capabilities. If you're excited about shaping the future of customer self-service, we’d love to hear from you.The Expertise and Skills You Bring<ul><li>You hold a bachelor’s degree, with an advanced degree being preferred.</li><li>You have 7+ years of comparable product management experience in financial services and technology including cross enterprise focus.</li><li>You enjoy creating customer centric digital experiences that deliver on product, technology, and firm goals, using Agile methodologies.</li><li>You define and prioritize a squad roadmap aligned to the larger set of product and business goals/KPIs.</li><li>You deliver key features for our product by taking accountability for feature releases and empowering the team.</li><li>You foster a collaborative environment where opinions and team dynamics matter, to create a high functioning cross-skilled team.</li><li>You possess a keen interest in customer feedback / marketplace trends.</li><li>You build strong relationships and partner effectively to build credibility and trust with diverse stakeholders.</li><li>You are a hands-on leader, an active listener and are motivated by building teams to deliver products through all stages of product development.</li><li>You are intellectually curious and model a culture of continuous learning, mentoring, and coaching others to be the best version of themselves.</li></ul>The TeamThe team sits within the Enterprise Digital Capabilities team within Digital Products domain as part of the Fidelity Brokerage business unit. Digital Products' priority is to drive our digital business by optimizing channels and delivering core capabilities in support of attracting and deepening relationships with our self-directed customers.<h3>Certifications:</h3><h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Squad Lead / Product Manager, Enterprise Guided Experience

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$85,774.23 - $131,454.21 AnnualDepartment:County ChairJob Type:Regular Non-RepresentedExemption Status:United States of America (Exempt)Closing Date (Open Until Filled if No Date Specified):August 24, 2025 The Opportunity:<h4>Overview</h4>Multnomah County is seeking a Continuous Improvement Manager to promote Multnomah County's commitment to operational excellence and strategic advancement within the office of the Chief Operating Officer (COO). The Continuous Improvement Manager is a member of the County’s new SPARK (Strategic Planning, Performance, Agility, Reinvention and Knowledge) Unit. In the Office of the Chief Operating Officer and under the supervision of the Director of Strategic Initiatives, the SPARK Unit will be the catalyst for countywide transformation, driving strategic focus, continuous improvement and innovative solutions to meet the evolving needs of our communities. Building on the work of the updated mission, vision and values, the unit will develop a countywide strategic plan in partnership with County departments with an emphasis on key performance indicators and a one-county view.Who we are seeking:&nbsp;You're a leader, self-starter, with keen attention to detail, a dedicated work ethic and project management in your DNA. You’re an advocate for equity, diversity and inclusion, and have a desire to prioritize the needs of the most vulnerable in the community.&nbsp;Unflappable, you are able to keep yourself solutions oriented and collaborative in your focus - even when the demands from multiple projects get complex. You’re the person who can communicate challenges into opportunities and influence others to get on board.&nbsp;As a motivated and high energy change agent, you lead with humility, engender trust and value service to others.&nbsp;&nbsp;This individual champions process improvement and efficiency across the County, utilizing expertise in process improvement methodologies, such as Lean, TPS and Six Sigma, tailoring the approach to the needs of a given project and the values of Multnomah County. The Continuous Improvement Manager will collaborate with diverse teams in support of the Countywide Strategic Plan, identifying opportunities to streamline processes, reduce waste and optimize service delivery for the community. In partnership with the Evaluation and Research Unit, the role uses data analysis to evaluate progress toward outcomes, assists in turning County strategic goals into actionable metrics and formulating strategies to improve business processes and enhance productivity.&nbsp; The responsibilities of this role:&nbsp;&nbsp;Continuous Improvement<ul><li>One County Operating System Design: Lead a group of SME’s in the design, testing and implementation of the One County Operating System (Strategic Planning system, Work Design system, Improvement system and Leadership Development system).</li><li>Process Improvement Leadership:Lead project teams in the analysis, mapping, and redesign of existing processes, applying Lean, Six Sigma, or other appropriate methodologies to improve efficiency, effectiveness, and quality.</li><li>Data-Driven Analysis: Gather and analyze quantitative and qualitative data to identify root causes of inefficiencies, bottlenecks, and service delivery challenges.</li><li>Stakeholder Engagement: Collaborate effectively with County departments, staff at all levels, and external stakeholders to understand operational needs, facilitate process improvement workshops, and build consensus on approaches and solutions.</li><li>Change Management: Guide teams through the implementation of process changes, providing training, coaching, and project management support to ensure successful adoption and sustainability.</li><li>Knowledge Sharing: Develop and deliver training materials on process improvement methodologies, tools, and best practices to build capacity within the County.</li></ul>Strategy Support<ul><li>Strategic Planning:Support the Chief Strategy Officer, Deputy Chief Operating Officer, and Chief Operating Officer with Countywide priorities, including the development of a new strategic planning process.</li><li>Strategic Alignment:Contribute to the development and execution of the Multnomah County Strategic Plan by ensuring that process improvement initiatives support the county's overall goals and objectives.</li><li>Metrics and Reporting:Recommend and assist in the design of countywide performance metrics, tied to the goals set in the strategic plan. Track and analyze key performance indicators (KPIs) to measure the success of process improvement initiatives, reporting on results to the Chief Strategy Officer and other County leadership.</li><li>COO Team Projects:Other COO Team projects as assigned.</li></ul>About us:Multnomah County, the most populous county in Oregon, is home to over 800,000 residents and responsible for providing a wide array of services to our diverse communities in an equitable and inclusive way. At the County, we operate to fostersafety, trust and belonging for our community throughout the work, services, and programs we provide. In order for our employees to best serve the people, we recognize that as an organization, we must cultivate a culture of equity, diversity, and inclusion - fostering a workplace where all staff can flourish and grow professionally and personally.&nbsp;&nbsp;The2024-2028 Workforce Equity Strategic Plan wasunanimously approvedby the Board on March 14, 2024. This renewal of equity efforts builds on the infrastructure, practices and other improvements established in accordance with the first plan.<h4>To Qualify</h4>We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.&nbsp;Minimum Qualifications/Transferable Skills*:<ul><li>A Bachelor's Degree - in lieu of a degree, will we consider equivalent years of related experience</li><li>Three (3) to six (6) years of increasingly responsible leadership experience, including at least two (2) years of senior level consulting experience or project management&nbsp;</li><li>Knowledge of principles and practices of administration in the public sector including methods used in project management, policy analysis and strategic planning</li></ul>Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.<ul><li>Ability to interact and work with a diverse group of people at all levels of the organization</li><li>Knowledge and understanding of equity and empowerment frameworks for policy, program and organizational decision-making</li><li>Ability to analyze and make sound recommendations on highly complex and sensitive County issues</li><li>Ability to create and present proposals and recommendations clearly, logically and persuasively in meetings and before internal and external groups</li><li>Ability to exercise tact and diplomacy in dealing with sensitive and complex situations</li><li>Ability to work under tight deadlines and multiple competing priorities</li></ul>*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.<h4>Screening and Evaluation&nbsp;</h4>The Application Packet: Your completed application must include the following items:<ul><li>A completed online application.</li><li>A resume that contains your relevant experience and education. Please be sure your resume includes the following for each employer: name of employer, location, dates of employment, your title, a brief summary of your responsibilities, and if applicable the number of employees under your supervision.</li><li>A cover letter that expands on your resume and addresses&nbsp;<ul><li>Why you are interested in this position and;</li><li>Demonstrates how your experience and skill set aligns with the minimum and preferred qualifications listed.</li></ul></li></ul>Note: The application,&nbsp; resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough, addressing how you meet the minimum and any preferred qualification listed, as these materials may be scored and determine if you move forward in the process.The Selection Process:For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of minimum qualifications: We may do an additional preferred review, phone screen, and/or send out additional supplemental questions to identify those highest qualified.</li><li>Consideration of top candidates: We will consider qualified candidates in order of rank and score from the list of eligible candidates. This may include panel interview(s), a hiring interview, and/or additional testing to determine the best candidates for a position.</li><li>Reference / Background Checks: All finalists must pass professional reference checks and some departments may require a criminal records check.</li></ul><h4>Additional Details&nbsp;</h4>This recruitment may be used to fill full-time, part-time, temporary, limited duration and on-call positions.Unclassified Position: This is an executive unclassified position.&nbsp;Unclassified employees serve at the pleasure of the Department Director and may be subject to discharge at any time.&nbsp; This salaried position is exempt from overtime under the Fair Labor Standards Act (FLSA).Hybrid Telework: This position can be designated as “hybrid telework”, which allows the capability of working both remotely (from home) and in the office at least three days per week.&nbsp; The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is the Multnomah Building: 501 SE Hawthorne Blvd., Portland, OR 97214.Schedule: Monday - Friday; There may be some flexibility with scheduling, and daily start and end times.&nbsp;Equal Pay Law: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Jessi RhodesEmail:<a href="mailto:jessi.rhodes@multco.us" target="_blank">jessi.rhodes@multco.us</a>Phone:+1 (503) 9888396 x88396Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:9714 - Management Analyst Senior

Continuous Improvement Manager - Office of the COO

<h4>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.</h4>At MCRT the Assistant Project Manager is responsible for working to ensure high density residential and mixed-use projects are completed safely, on time, within budget and in compliance with approved project documents, jurisdictional and applicable code requirements. The position reports to Project Managers. The Assistant Project Manager helps manage all aspects of the project including planning, scheduling, cost control, general supervision and labor relations under the direction of the Project Manager. The Assistant Project Manager provides necessary support the project staff.<h4>Essential Functions/Responsibilities</h4><ul><li>Establish and maintain project schedules using Microsoft Project or other MCRT selected scheduling software.</li><li>Review plans and specifications for coordination and value engineering.</li><li>Assist in the review, processing and tracking of all RFI’s, Submittals, Shop Drawings and related consultant reviews and responses and jurisdictional permitting.</li><li>Prepare and maintain project logs recording the</li><li>processing of such within the Company project management software reporting systems.</li><li>Work with Project Engineers and Superintendents to help resolve any constructability issues.</li><li>Assist and track all permits required by governing jurisdiction.</li><li>Assist in bidding and buy-out of materials, services and scopes of work on assigned projects.</li><li>Assist in field office set-up mobilization efforts for the project</li><li>Ensure all personnel development and training required by MCRT is completed. As directed organize and train field and office staff to properly perform their duties. Adhere to the MCRT “Organization Chart” indicating lines of responsibility and staff relationships, and monitor teamwork.</li><li>Assist in the preparation and review of for Subcontractor Scopes of Work.</li><li>From initial bid through the final payment, ensure that the project costs are properly documented, controlled and forecasted on a monthly basis. This includes the maintenance of buyout logs, change order logs, and cost reports using MCRT project management and accounting software.</li><li>All other duties as assigned</li></ul><h4>Education and/or Experience</h4><ul><li>Minimum of 3 years related experience including knowledge of construction procedures, building codes, estimating, and scheduling and safety procedures.</li><li>Bachelor’s degree in management, architecture or engineering.</li><li>Six years of applicable and related experience will be considered in lieu of Bachelor’s degree</li></ul><h4>Skills/Specialized Knowledge</h4><ul><li>Ability to communicate well in English both written and verbally.</li><li>Working knowledge of Microsoft Word, Excel, Outlook and MS project. Competency in Procore and Textura a plus</li><li>Strong organization, time-management, verbal and written communication skills</li><li>Ability to negotiate contracts, manage personnel, meet deadlines and goals, and maintain confidentiality</li></ul>Mill Creek is an Equal Opportunity Employer<h4>Are you ready to contribute to the success of Mill Creek Residential?&nbsp; If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!</h4>

Mill Creek Residential

Assistant Project Manager

<h4>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.</h4>The Sr. Service Manager (SrSM) maintains the physical condition and appearance of one or more assigned communities in accordance with operating and safety standards. This position is responsible for managing routine work and preventative maintenance of physical features of the building(s), including, but not limited to, HVAC, electrical, plumbing, carpentry, major appliances and amenities. He or she anticipates and evaluates potential problems then proactively manages the development and leads the execution of plans to counter challenges. The Service Manager consistently strives to maintain the highest level of attention to the operational needs of the community.<h4>Essential Functions/Responsibilities</h4><ul><li>Assist RSM to identify needs for their region for future training courses</li><li>Maintain confidentiality and discretion as potential issues and concerns are received from the region’s team members while escalating as needed or resolving directly</li><li>Be the regional on-boarding process point-person for questions in tandem with other Service Managers and Regional Service Managers</li><li>Assist in candidate review and interview process of service team members, as applicable</li><li>Participate, as needed, in planned calls with maintenance leadership to review the region’s initiatives, needs and issues</li><li>Work in conjunction with Learning and Development to mentor and support newer Mill Creek associates in their region</li><li>Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects. Prioritize the repair of unsafe conditions</li><li>Monitor a sufficient inventory of tools, supplies, spare parts for common issues and emergency situations</li><li>Schedule and perform routine preventive maintenance on all appropriate equipment and tools</li><li>Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed&nbsp; units for the highest quality of work and superior presentation, adhering to the timetable</li><li>Manage all customer service requests, including prioritizations and delegation to assigned staff. Evaluate and analyze service request trends for assigned community. Ensure all resident requests are completed with excellent customer service</li><li>&nbsp;&nbsp;&nbsp;Maintain accurate records of preventive maintenance, service requests (received and completed), expenditures, apartment make-ready status, jobs in progress, etc.</li><li>&nbsp;&nbsp;&nbsp;Identify all utility meter cut-offs, apartment and fixture cut-offs, sewer clean-outs, and prepare maps indicating same</li><li>Coordinate and oversee all work of internal and external vendors and maintenance service suppliers</li><li>&nbsp; Collaborate with the General Manager and/or Community Manager in hiring, training, daily supervision, evaluation, and counseling of the service team</li><li>&nbsp;&nbsp;&nbsp;Assist in creating schedules for Service Technicians, Housekeepers, Porters, and Groundskeepers</li><li>&nbsp;&nbsp;&nbsp;Work with the Community Manager to develop, implement, and manage programs intended to control maintenance expenses</li><li>Assist in the development of the annual maintenance operating budget in accordance with the established timeframes.&nbsp; Analyze budget variance and trends</li><li>Ensure appropriate risk mitigation procedures are implemented including disaster response.</li><li>Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated to associates, such as, but not limited to, company operating and safety standards. Promote safe work practices among on-site team</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul>Associate Management and Development<ul><li>Responsible for recruiting, hiring, associate scheduling, work assignments, training and performance evaluations</li><li>Empower, engage and develop associates to achieve great performance and desired business outcomes.</li><li>Establish goals and accountability for team. Provide feedback, coaching and support to drive achievement of established goals, reward success: hold one on one meetings with staff members</li><li>Manage performance of subordinates.&nbsp; Conduct performance appraisals; provide development support (i.e. coaching, counseling and training); make decisions regarding hiring or termination of community associates</li><li>Support associate development.&nbsp; Provide targeted training and growth opportunities</li><li>Champion and enforce the Mill Creek Brand Promise, Service Standards and Manifesto</li><li>Address and complete all other duties as assigned</li></ul><h4>Education and/or Experience</h4><ul><li>High School diploma or equivalent (GED) preferred</li><li>&nbsp;&nbsp;&nbsp;5+ year’s multi-family property management or other building maintenance experience performing the duties Service Manager.</li><li>&nbsp;&nbsp;&nbsp;3-5+ years of maintenance staff’s supervisory experience</li><li>&nbsp;&nbsp;&nbsp;HVAC Certification required</li><li>&nbsp;&nbsp;&nbsp;CAMT preferred</li><li>&nbsp;&nbsp;&nbsp;CPO preferred</li></ul><h4>Skills/Specialized Knowledge</h4><ul><li>Ability to read, write and speak English as demonstrated by clear and concise written and verbal communications, the ability to read service requests and the ability to read and understand labels on containers.&nbsp; Be able to verbally communicate with associates, residents and vendors.</li><li>Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division for basic calculations.&nbsp;</li><li>General computer skills including Microsoft Word, Excel and property management based software</li><li>Ability to frequently use general maintenance tools, supplies and equipment such as&nbsp; but not limited to, hand tools, power tools, user moved aids, mechanical equipment, paint equipment, pool chemicals, snow and ice removal equipment, ladders, landscaping equipment and safety equipment.</li><li>Ability to frequently handle and use chemicals, paint and general cleaning supplies</li><li>Ability to frequently operate motorized vehicles such as but not limited to, car, truck, van or golf cart</li></ul><h4>About the Benefits of joining the Mill Creek Team</h4><ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>Mill Creek is an Equal Opportunity Employer<h4>Are you ready to contribute to the success of Mill Creek Residential?&nbsp; If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!</h4>

Senior Service Manager

<h4>Manager, Bot Controls - Case Handling</h4>Time type: full timePosted on: August 08, 2025Job requisition id: R5214What We NeedSymbotic is currently seeking an experienced leader to join our Bot Controls team. They understand the importance of fostering a strong team environment and the ability to develop trusting relationships with their team members. We are looking for a creative and collaborative person who thrives in an agile development environment.  This role manages a talented team of roboticistsworking on our Symbot mobile robot.&nbsp; The team is primarily responsible to develop solutions to the challenges in handling diverse individual cases in a warehouse environment with high reliability.&nbsp; Not only is high-level technical contribution expected, but the role also requires excellent communication and leadership skills, and the ability to collaborate in a highly cross-functional environment.What We DoWe are a talented team of roboticists working on the heart of Symbotic’s automation solution – Symbot, the mobile robot. We are responsible for delivering solutions for the storage and retrieval of cases performed in a fully autonomous structure operating 1,000s of Symbots at customer sites.&nbsp;What You'll do<ul><li>Building, motivating, and coaching a diverse team of roboticists and software engineers.</li></ul><ul><li>Meeting project commitments and delivering high quality releases.</li></ul><ul><li>Collaborating with other engineering teams on planning, design, and development for releases.</li></ul><ul><li>Using your technical skills to contribute to architecture and design discussions.</li></ul><ul><li>Managing the day-to-day activities of approximately 10-15 engineers.</li></ul><ul><li>Manage both in house and outsourced embedded software engineering teams.</li></ul><ul><li>translate strategic objectives into tactical action plans and establish teams which can execute those plans.</li></ul><ul><li>Continue to build the team by hiring and onboarding new engineers and then cultivating their careers from there.</li></ul>What you'll need<ul><li>Minimum of 10 years of embedded software development experience (design and implementation) </li></ul><ul><li>At least 3 years focused on leading or managing teams.</li></ul><ul><li>Bachelor’s degree in Computer Science, Computer Engineering, or related discipline.</li></ul><ul><li>Knowledge of C++ Embedded coding and design patterns, suitable for real time environments.</li></ul><ul><li>Detailed knowledge of state estimation&nbsp;</li></ul><ul><li>Knowledge of real time or embedded operating systems and threading and communication issues related to real time operating systems.</li></ul><ul><li>Solid experience with software process and version control tools.</li></ul><ul><li>Expert level communication (oral and written) and documentation skills; must be comfortable explaining complex software systems and programming concepts.</li></ul>Our Environment:<ul><li>Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.&nbsp;</li></ul><ul><li>The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.</li></ul>#LI-Hybrid#LI-JT1 Apply Now

Symbotic

Manager, Bot Controls - Case Handling

ResponsibilitiesHowmet Engines is a world-class producer of aero engine and industrial gas turbine components, including airfoils, rings, disks and forgings. We excel in vacuum melted superalloys, machining, performance coatings and hot isostatic pressing for high performance parts that enable the next generation of quieter, more fuel-efficient aero engines and cleaner power generation. Howmet Dover Casting is a world-class supplier of complex, investment-cast turbine airfoils and other components for the aircraft engine and industrial gas turbine industries. Howmet Dover Alloy is a world-class supplier of vacuum and air-melted nickel- and cobalt-based superalloys to aerospace, gas turbine, medical and other high-technology industrial markets.Howmet Aerospace is currently looking a&nbsp; Supply Chain Manager&nbsp; join our&nbsp;Casting Facility located in Dover, New Jersey.&nbsp;Along with your pay, our company provides you with a comprehensive package of benefits that is competitive with other leading companies. Some of our benefits include: Paid vacation each year, based on length of service; 13 paid holidays per year; 401(k) Retirement Savings Plan, company may match a percentage of your pre-tax contributions; Employer contribution to your Retirement Savings Plan account each pay period; Medical/Prescription Drug/Dental/Vision benefits offered upon hire; Employee Life Insurance, Employee Assistance Program (EAP), Tuition Assistance Program; Free fitness center membership; Shift premium.Anticipated Pay Range: $95K-$125K &nbsp;per year.&nbsp; *Pay rates within this range are determined based on various factors including experience, education, certifications, etc.Position Summary: The Supply Chain Manager leads a cross-functional planning team, aligning supply chain strategy with operational execution to meet business objectives. This role integrates the forecasting, scheduling, inventory management, and customer interface across internal and external stakeholders. The Supply Chain Manager acts as the central orchestrator between production, planning, and customer expectations, with a strong emphasis on performance outcomes, communication, and leadership development.Core Job Roles<ul> <li>Business Acumen &amp; Strategic Alignment: Integrates deep understanding of production needs, lean principles, and customer demand. Champions inventory accuracy and optimization and aligns supply chain decisions with financial goals and customer satisfaction. Connects operational plans with broader revenue and cost strategies.</li> <li>Leadership &amp; People Development: Builds and mentors a high-performing team of planners and supply chain professionals. Implements “talent factory” strategies by coaching junior staff, promoting cross-training, evaluating team fit, and developing future leaders. Supports professional growth through exposure to cross-functional responsibilities.</li> <li>Integrated Planning &amp; Forecasting: Oversees all elements of production planning and supply chain scheduling. Leads the creation and execution of master production schedules, ensuring alignment with customer forecasts, historical trends, capacity constraints, and plant capabilities. Manages long-range planning while remaining agile to short-term disruptions.</li> <li>Cross-Functional Communication &amp; Influence: Acts as the liaison between customers, manufacturing, customer service, procurement, and quality. Ensures all stakeholders have accurate, timely information. Builds consensus without authority, manages expectations, and communicates delays or changes with transparency and credibility.</li> <li>Data-Driven Decision-Making: Uses data rigorously to adjust forecasts, material requirements, and capacity plans. Reviews key indicators such as OTD, schedule attainment and throughput. Leads SI&amp;OP processes and monthly forecasting reviews across the business.</li> <li>Continuous Improvement &amp; Process Discipline: Builds structure and repeatable systems that create predictability in planning and supply chain processes. Leverages insights from across the value stream to reduce waste, improve forecast accuracy, and close feedback loops with operational and commercial teams.</li> <li>Change Management &amp; Flexibility: Anticipates disruptions, adjusts material and production schedules accordingly, and guides the team through dynamic manufacturing environments. Leads agile responses to unplanned demand shifts, engineering changes, and resource constraints with minimal disruption to the business.</li> <li>Operational Ownership &amp; Escalation Management: Holds accountability for execution commits to deliverables and ensures the team follows through. Investigates and resolves schedule delays, bottlenecks, and material shortages through structured problem-solving and escalations.</li> <li>Purpose-Driven Leadership: Brings clarity to “why” behind decisions and drives engagement by connecting day-to-day work with company goals. Inspires urgency and accountability through forecast integrity and purpose-aligned direction.</li></ul>Key Responsibilities<ul> <li>Maintain ethical standards and act as a model of integrity in all supply chain practices.</li> <li>Lead and develop production planning and supply chain professionals, advancing individual capabilities and succession plans</li> <li>Own the master scheduling process—ensuring customer orders, plant capacity, material availability, and labor constraints are synchronized</li> <li>Collaborate with customer service to ensure order accuracy, delivery date communication, and resolution of any customer issues.</li> <li>Develop and execute processes for proactive backlog management, including schedule reconciliation and forecasting updates.</li> <li>Administer supplier controls and partner with procurement on delivery performance and risk mitigation strategies.</li> <li>Act as primary interface with operations and engineering on NPI readiness, material planning, and customer schedule alignment.</li> <li>Deliver performance metrics including OTD, forecast accuracy, inventory turns, and cost reductions in waste and excess.</li> <li>Communicate daily, weekly, and monthly planning outcomes and escalate systemic risks to senior leadership.</li> <li>Collaborate cross-functionally to develop, document, and standardize planning tools, templates, and escalation routines.</li> <li>Review and finalize business center forecasts monthly, including inputs from customer demand signals and internal capabilities.</li> <li>Support daily shipment reconciliation and drive root cause analysis when delivery commitments are missed.</li></ul>Qualifications:<ul> <li>Bachelor’s degree in Supply Chain Management, Business Administration, Engineering, or a related field is preferred. A master’s degree or professional certification (e.g., APICS, CPIM) is preferred.</li> <li>Minimum of 5-7 years of experience in supply chain management, preferably in the aerospace or manufacturing industry.</li> <li>Strong knowledge of supply chain principles, logistics, procurement, and inventory management.</li> <li>Experience with ERP systems and supply chain software.</li> <li>Excellent negotiation, communication, and interpersonal skills.</li> <li>Strong analytical and problem-solving abilities.</li> <li>Ability to work in a fast-paced and dynamic environment.</li> <li>Knowledge of aerospace industry standards and regulations is a plus.</li></ul>Work Environment:<ul> <li>This role typically operates in an office environment but may require visits to manufacturing sites and supplier locations.</li> <li>Occasional travel may be required.</li></ul>Reporting Structure:<ul> <li>Reports to: Plant Manager</li> <li>Direct Reports: Supply Chain Coordinators, Master Scheduler, SIOP Manager, Production Control Manager, Outplant Manager, Warehouse Supervisor, Production Planner(s), Buyer(s), Supply Chain Analyst(s)</li></ul>DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.QualificationsSame As ExternalAbout us﻿Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at&nbsp;<a href="https://www.howmet.com/esg-report/" target="_blank">www.howmet.com/esg-report</a>. Follow: <a href="https://www.linkedin.com/company/howmet-aerospace" target="_blank">LinkedIn</a>, <a href="https://twitter.com/howmetaerospace" target="_blank">Twitter</a>, <a href="https://www.instagram.com/howmetaerospace/" target="_blank">Instagram</a>, <a href="https://www.facebook.com/Howmetaerospace/" target="_blank">Facebook</a>, and <a href="https://www.youtube.com/howmetaerospace" target="_blank">YouTube</a>. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email&nbsp;<a href="mailto:TalentAcquisitionCoE_Howmet@howmet.com" target="_blank">TalentAcquisitionCoE_Howmet@howmet.com</a>

Howmet Aerospace

Supply Chain Manager

Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeTo manage IT service delivery for JCB Inc. Working with Global IT teams, local resources and suppliers to ensure JCB Inc has the IT capabilities it requires to support sustainable business growth. The IT Manager - North America is based in San Antonio overseeing operations in North America.&nbsp;Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Manage third party service providers ensuring JCB Inc receive good value and service requisite to support a rapidly growing business</li><li>Ensure JCB Inc business continuity by overseeing and maintaining all critical IT capabilities held onsite in JCB Inc facilities including Infrastructure maintenance, platform security</li><li>Support UK centralised Group IT with contributing to and writing of coherent and compelling business cases for:</li></ul><ul><ul><li>capital expenditure including infrastructure refreshes, new technology investment</li><li>Operational expenditure including recruitment of personnel, expanding professional services, software requirements</li></ul></ul><ul><li>Manage local IT team in providing support for critical business applications [including SAP and PLM], ensuring alignment with Group IT's governance and strategic direction.</li></ul><ul><ul><li>SAP Functional and Technical Consultants will be part of a matrix reporting model. They report to Group IT for Functional and Technical responsibilities and to IT Manager NA for administrative requirements.</li></ul></ul><ul><li>Manage local IT team in delivering End User Compute support for JCB approved operational software and devices</li><li>Ensure adherence to and adoption of UK Group IT security principles and policies</li><li>Maintain strong working relationships with business stakeholders to understand business objectives and priorities</li><li>Maintain strong working relationships within Group IT to leverage the best support for JCB Inc</li><li>Planning quarterly project activities in line with strategic objectives.</li><li>Personal and professional development of the JCB Inc. IT team members.</li></ul>Minimum Qualifications <ul><li>A minimum of 10 years in an IT based role, 3 in management</li></ul><ul><li>Experience/exposure to Microsoft Office 365 suite</li><li>Experience providing IT services in a manufacturing environment</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Must have experience managing LAN, WAN, enterprise storage, servers, Windows platforms, virtualization</li><li>Must have an understanding of IT Service Management principles, preferably ITIL</li><li>Must be pro-active and demonstrate JCB’s principles: Sense of urgency, humility, can-do attitude, pride. </li><li>Must have good communication skills (written and verbal), the ability to process and interpret complex technical information, the ability to manage multiple priorities and manage own workload to meet project deadlines, the ability to manage a team of IT professionals setting objectives and developing their skills</li></ul>Job Conditions<ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilyManagementPayTypeSalary

IT Manager - North America 

EHS ManagerCompany Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeIn this role, the EHS (Environmental Health and Safety) Manager will provide leadership and support for the EHS programs at JCB North America Headquarters. The EHS Manager develops, implements, supports, and administers site safety programs ensuring the plant complies with applicable health and safety corporate initiatives, laws, regulations, and to achieve an injury-free work environment. &nbsp;<h4>Major Tasks, Responsibilities &amp; Key Accountabilities</h4><ul><li>Ensures compliance with OSHA requirements and JCB’s health and safety program requirements.</li><li>Serves as lead for specific safety programs to implement and sustain requirements and training.</li><li>Integrates continuous improvements in safety systems and helps drive employee engagement to achieve desired results.</li><li>Collaborates with JCB employees to identify and implement improvements driving overall reduction in hazards through the use of programs such as Safe Work Observations, Hazard Recognition and Ergonomic Evaluations </li><li>Conduct EHS related inspections and audits, generate reports and communicate findings. </li><li>Provide day-to-day technical safety and health advice and consultation to employees and contractors</li><li>Demonstrate the ability to work collaboratively and cooperatively with all levels of management, peers, and employees </li><li>Work closely with all department managers and employees to drive, build and sustain a healthy safety culture</li><li>Work and communicate with injured employees, medical professionals, claims staff and others to obtain the necessary information to ensure best interest of employees and the company are met</li><li>Manage the development, implementation, and delivery of EHS related training programs, including new hire and refresher training for all employees as needed</li><li>Serve as incident commander during fire and/or medical emergency responses </li><li>Other duties as assigned. </li></ul>Nature &amp; ScopeReports to Director EHS. &nbsp;Minimum Qualifications<ul><li>Must pass any drug screens, background checks and any pre-employments tests as applicable.</li><li>Bachelor’s degree in Environmental or Safety related field or equivalent </li><li>5-7+ years EHS related experience in general industry manufacturing environments with direct exposure to environmental and/or health and safety field&nbsp; </li><li>Must pass any drug screens, background checks and any pre-employment</li></ul>Preferred Qualifications<ul><li>Bachelor’s Degree in Occupational Health and Safety and five years’ experience in manufacturing operations</li><li>Environmental certifications, experience preferred</li><li>Advanced knowledge of fire protections systems a plus</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Advanced Knowledge of Environmental, Health and Safety Regulatory Compliance </li><li>Strong interpersonal skills, particularly in communication and persuasion in employee interactions</li><li>Knowledge of applicable 29 CFR 1910 - OSHA General Industry Standards&nbsp;&nbsp; </li><li>Training development and delivery </li><li>Knowledge and skill in using a variety of computer programs, including Microsoft Word, Excel, PowerPoint, and other applications </li><li>Integrity and ability to maintain confidentiality of information&nbsp; </li><li>Public speaking and presentation skills. </li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Must be able to perform continuous, repetitious physical activities.&nbsp; These activities may involve fine movements or large motions</li><li>Must be able to grasp/pinch small items, reach out and up, and turn wrist</li><li>Must be able to push/pull with reasonable force</li><li>Must be able to perform the following requirements of bending, stooping, climbing, kneeling, and standing for extended periods of time</li><li>Must be able to work in multiple climates including hot/cold temperatures, and dusty environment</li><li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. </li><li>While performing the duties of this job, the employee is regularly required to talk and hear. </li><li>The employee regularly is required to stand, walk, sit, bend, kneel, stoop, use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms. </li><li>The employee must be able to climb ladders and work at heights from time to time. </li><li>The employee frequently lifts and/or moves objects up to 25 pounds. </li><li>Specific vision abilities required by this job include close vision and the ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilyAdministration/SupportPayTypeSalary

Safety Manager

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Kennedy School?The John F. Kennedy School of Government at Harvard University is one 12 graduate and professional schools at the university. Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match. When you work at Harvard Kennedy School, you make a difference.About The People Lab&nbsp;The People Lab, led by Professor Elizabeth Linos, is a research lab based at the Harvard Kennedy School that aims to empower the public sector by producing cutting-edge research on the people of government and the communities they are called to serve. Using evidence from public management and insights from behavioral science, we study, design, and test strategies that can solve urgent public sector challenges in three core areas:&nbsp;&nbsp;Strengthening the government workforce - how to recruit, retain and support diverse talent in the public sector that can effectively and equitably respond to the changing needs of residents.&nbsp;Improving resident-government interactions - how to reduce barriers to equitable access to government services, mitigate the burdens that residents face when they interact with their government, and increase trust and satisfaction through such interactions.&nbsp;Reimagining evidence-based policymaking - how to rethink the production and adoption of policy-relevant evidence in the public sector, including testing new approaches to designing interventions, encouraging evidence use, and scaling up best practice.&nbsp;&nbsp;The majority of our projects are co-designed with public sector partner agencies in order to ensure feasibility in the short-term and scalability in the long-term.&nbsp; Job Description The Senior Project Manager will manage the implementation of two large research projects for The People Lab. Each are described below and are estimated to be around 50% of the role.&nbsp;The National City Survey&nbsp;The People Lab will launch the first-ever national survey of city employees in 2026. This initiative will entail conducting an annual survey of city employees across the country, with the aim of empowering cities, researchers, and practitioners to better understand workforce challenges and address them in a timely and data-informed manner. The Senior Project Manager, working closely with a Data Scientist, will oversee the creation of a national panel data set of city employees as well as employee surveys in three cities to start, with the intention of scaling up to additional cities each year. They will coordinate across stakeholders; manage government partner relationships, timelines, and deliverables; coordinate all implementation logistics; support junior research staff in meeting their deliverables; and set up scalable operational infrastructure for conducting the survey annually.&nbsp;&nbsp;Policy Bot&nbsp;The Senior Project Manager will manage the development of an interactive AI bot that provides informed and accessible insights to policymakers aiming to develop and implement evidence-based policies. The work may entail (a) managing the process of gathering and categorizing evidence for different policy audiences, in collaboration with a research team; (b) project managing a series of behavioral experiments on how policymakers would use an AI bot; (c) managing and coordinating with multiple stakeholders for public-facing versions of an AI bot, including academics, developers, communications teams, and funders. They will be responsible for coordinating across stakeholders; managing timelines and deliverables; coordinating all implementation logistics; supporting junior research staff in meeting their deliverables, and setting up operational infrastructure for a sustainable product over time.&nbsp;This position is ideal for candidates that feel comfortable working with a team, leading meetings with government and with academics, and managing multiple different workstreams in a very fast-paced environment.&nbsp;&nbsp;This is a full-time, one-year term appointment with the possibility of renewal.Job-Specific Responsibilities: (include, but are not limited to)The Senior Project Manager will:&nbsp;<ul><li>Coordinate the creation of a scalable survey infrastructure, including managing workflows and processes for conducting an annual employee survey in select partner cities, and in a nationally representative panel.&nbsp;</li></ul><ul><li>Coordinate the creation of a scalable AI tool, including managing workflows and processes for validation of the tool itself as well as processes for its uptake and scaling.&nbsp;</li></ul><ul><li>Develop and manage relationships with government partners including building buy-in for projects , managing regular engagement and communication, coordinating legal agreements, troubleshooting issues, and being the main point of contact for those partners.&nbsp;</li></ul><ul><li>Manage project timelines, logistics, and deliverables within and across projects.&nbsp;</li></ul><ul><li>Oversee the full implementation pipeline, including IRB protocols, and setting up scalable infrastructure.&nbsp;</li></ul><ul><li>Support report writing, grant writing, and fundraising as necessary.&nbsp;</li></ul><ul><li>Other duties as assigned.&nbsp;</li></ul> Qualifications Basic Qualifications: <ul><li>Graduate degree in a related field required (e.g., public policy, management, statistics etc).&nbsp;</li></ul><ul><li>Minimum of 3 years of progressively responsible experience.&nbsp;</li></ul><ul><li>Prior experience conducting or supporting applied research.&nbsp;</li></ul>Important application instructions: Your resume/CV should include your cumulative GPA in college and (if applicable) grad school.&nbsp; Applications will be reviewed on a rolling basis.&nbsp; 
Additional Qualifications and Skills: <ul><li>Excellent organizational and communication skills, including exceptional writing skills.&nbsp;</li></ul><ul><li>Demonstrated ability to drive to big picture goals while maintaining a strong attention to detail.&nbsp;</li></ul><ul><li>Demonstrated experience in managing multiple activities simultaneously, delivering on commitments, and operating with speed, accuracy, and strong judgment.&nbsp;</li></ul><ul><li>Demonstrated experience managing client relationships, managing projects independently, meeting project timelines, and communicating with internal and external stakeholders in a productive, professional, and timely manner.&nbsp;</li></ul><ul><li>Experience with and understanding of survey design and methods preferred.&nbsp;</li></ul><ul><li>Experience working in the public sector or on public sector challenges preferred.&nbsp;</li></ul><ul><li>5-7 years of management experience preferred.&nbsp;</li></ul> Additional Information <ul><li>Appointment End Date:&nbsp;This is a full-time, fully benefits-eligible, one-year term appointment with the possibility of renewal.</li><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education</li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 058. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

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