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<h3>Job Description:</h3>Job Description: Do you want to work with a team that helps understand how customers interact with Fidelity to drive better experiences and outcomes? Are you known for creating compelling, actionable insights with your data and analytic skills? Come join a world-class analytics team and work in an agile way to help power Fidelity forward with the best experiences in the Financial Services industry! The Team The Customer Knowledge &amp; Strategic Insights (CKSI) group within Wealth organization is an organization with a mission to drive client and business value using data, analytics and customer research. The work we do uses the wealth of its data to enable algorithms, analyses, and data products, resulting in transformed customer experiences and better strategic business decisions. As a member of the CKSI analytics chapter, you will be part of an agile team focused on helping enable business applications, customer insights and research with data platform. Your Role As the Director, Analytics &amp; Insights you will work on an agile team focused on helping understand how internal business partners use data in various applications, gather requirements for engineering teams, conduct analytics and develop insights to inform key decisions. In addition, you will power the team with key insights, create self-service analytic tools, and facilitate learning through experimentation. The Expertise We’re Looking For <ul><li>10+ years of demonstrated experience in data and analytics </li></ul><ul><li>Strong business acumen and uncanny ability to serve as a translator between business and technology. </li></ul><ul><li>Proven ability to lead projects, rallying collaborators from other organizations and getting to the heart of business problems. </li></ul><ul><li>Experience with Snowflake/AWS cloud platforms. </li></ul><ul><li>Naturally collaborative with experience working in an Agile environment, including with remote teams, both on and offshore. </li></ul><ul><li>Excellent written, oral communication, project management and presentation skills, and the ability to present complex data and statistics in a simple and clear way </li></ul><ul><li>You bring passion to your work and operate with a sense of purpose that inspires and motivates those you work with. </li></ul><ul><li>You are intellectually curious, always eager to learn new skills and share the knowledge with others. </li></ul><ul><li>You bring a data-driven approach to decision making. </li></ul><ul><li>You demonstrate a mix of analytics and technical skills - SQL, any programming language and/or Data Visualization tools. </li></ul><ul><li>You have extensive experience in partnering with key stakeholders to understand their business needs and delivering self-service solutions to exceed their expectations. </li></ul>The Skills You Bring <ul><li>Analytic expertise working with structured and unstructured data to identify key insights </li></ul><ul><li>Critical thinking and intellectual curiosity with desire to continuously learn new skills </li></ul><ul><li>Collaborator and are able to build and establish strong partnerships at all levels. </li></ul><ul><li>Hard-working, passionate teammate who thrives in an agile environment </li></ul><ul><li>Have fun at work and foster team connectiveness </li></ul>The Value You Deliver <ul><li>You enable the team to consistently enhance data platform and products. </li></ul><ul><li>As a continuous learner, you’ll stay abreast of the latest innovations across analytics, data science and machine learning, proactively developing your analytical skills to maintain your world-class expertise. </li></ul><ul><li>You’ll collaborate effectively with team members across the globe. </li></ul><ul><li>Working across Fidelity, you will help shape Snowflake platform to meet the needs for our customers along with your fellow analysts and product owners. </li></ul><ul><li>You drive continuous improvement in business process automation and self-service dashboard. </li></ul><h3>Certifications:</h3><h3>Category:</h3>Data Analytics and InsightsFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Director, Advanced Data Analytics and Insights

<h3>Job Description:</h3>The GroupHeadquartered in Boston, the High Income &amp; Alternatives division manages approximately $125B in assets under management (AUM). The group’s investments span “across the capital structure,” including high-yield bonds, leveraged loans, convertible bonds, alternative credit, structured credit, and equities. Fundamental research forms the backbone of the group’s investment process.The Real Estate Debt group is part of the High Income &amp; Alternatives division and manages approximately $10B in AUM. The group manages funds and separately managed accounts that invest in common stock, preferred stock, bonds, loans, private real estate debt and commercial mortgage-backed securities on behalf of retail and institutional investors.The RoleWe are hiring for an originator based in the Western U.S. to support our growing pipeline in that region. Reporting to the Managing Director of Research, the originator will have direct responsibility for sourcing and executing on high yielding loans secured by commercial real estate. Primary responsibilities include sourcing, underwriting, and negotiating subordinate debt. Prospective candidates should have prior experience in all facets of commercial real estate lending including upfront collateral analysis, loan structuring and closing and ongoing asset management. Familiarity with all the major real estate asset classes is preferred. The role requires a deep understanding of structured finance transactions, specifically mezzanine loan and preferred equity structures and the related documentation.The Value You Deliver<ul><li>Grow and maintain a network of origination partners and deal sponsors (owner/operators, sponsors/developers, private lenders, investment bankers, brokers, asset managers) to facilitate a steady flow of investment opportunities</li><li>Help with the collection and analysis of market data</li><li>Assess credit risk associated with commercial real estate assets</li><li>Appropriately determine real estate collateral values</li><li>Negotiate term sheets and loan documentation</li></ul>The Expertise and Skills You BringWe are seeking candidates who have the following characteristics:<ul><li>7+ years of relevant real estate investment experience, including at least 4 years of real estate loan origination experience</li><li>Strong origination partner and deal sponsor relationships</li><li>Excellent written and verbal communication skills</li><li>Strong financial analytical skills</li><li>Comfortable collaborating within a team, but also able to work independently and drive new lending opportunities</li><li>Strong work ethic and ability to meet time sensitive deadlines</li><li>Willingness to travel</li></ul>Note: Fidelity is not providing immigration sponsorship for this position.The base salary range for this position is $120,000 - $200,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3><h3>Category:</h3>Investment Professionals

Director, Real Estate Debt Originations

<h3>Job Description:</h3>Compliance Director, Fixed Income ComplianceThe RoleFidelity Institutional Compliance is seeking an associate to provide compliance coverage for Fidelity Capital Markets (FCM) fixed income trading, sales and underwriting desks. FCM is the trading arm of Fidelity Investments, executing trades on behalf of institutional clients and many of Fidelity’s other businesses.The FCM Compliance Director will be responsible for providing a broad range of direct advisory support to trading desks and product areas within FCM. The associate will build and maintain relationships with business partners, advise on policy matters, and coordinate key compliance activities relevant to our businesses. In addition to fixed income coverage, the Compliance Director will support FCM’s Equity Syndicate Desk.The Compliance Director will be responsible for: <ul><li>​Providing ongoing advisory support to FCM fixed income trading, sales, and underwriting desks.</li><li>Developing and maintaining written supervisory procedures and compliance policies applicable to the team’s coverage area.</li><li>Facilitating the implementation of new or amended regulations.</li><li>Collaborating with the FI Compliance Regulatory Management team in regulatory matters, as necessary.</li><li>Supporting the introduction of new products and service initiatives by providing advice and developing the appropriate Compliance/supervisory infrastructure.</li><li>Designing and delivering targeted training to business personnel.</li><li>Tracking emerging regulatory issues that may impact the firm by analyzing relevant enforcement matters and being an active participant in relevant industry groups.</li></ul>The Expertise and Skills You Bring <ul><li>Prior experience in a fixed income trading environment and/or relevant experience with a securities regulator.</li><li>Familiarity with one or more of the following fixed income product areas: underwriting, trading, institutional sales, or fixed income trade reporting (TRACE/RTRS).</li><li>Strong written and oral communication skills including the ability to explain issues accurately and succinctly to compliance and business management.</li><li>The ability to work both independently and as part of a closeknit team.</li><li>Accountability and ownership of issues and initiatives, with an ability to independently exercise good judgment and see projects through to completion.</li><li>Intellectual curiosity and sharp investigative skills, as well as strong analytical and problem-solving skills.</li><li>Ability to influence key decision makers through a combination of knowledge, reasoning and relationships.</li></ul>The base salary range for this position is $103,000-$174,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Compliance

Compliance Director

<h3>Job Description:</h3>The RoleWe are looking to hire a Senior Analyst for our Corporate Audit Innovation team. As an innovation practitioner, you will deliver automation capabilities that generate efficiency and enhance the assurance provided by Corporate Audit.You are an automation and data science practitioner with background in applying innovative techniques to the audit process. Your role as an experienced member of the Innovation team within Corporate Audit supports the development of strong organization wide digital auditing capabilities that require knowledge of front-end web development.How Your Work Impacts the Organization Our mission in Fidelity Corporate Audit is to drive positive change and protect the firm and its customers by providing risk-based and objective assurance, advice and insights.On the Audit Innovation team, we accomplish this through:- Developing automated web-based technology solutions that help in assessing the adequacy and effectiveness of controls, risk management, compliance and governance processes- Actionable reporting and operational insights on issues and resolution plans that improve Fidelity’s control environment- Developing continuous risk assessment and anomaly detection capabilities through use of sophisticated data analytics and data mining techniques- Leading the charge in use of ML/AI, and Gen AI capabilities as enablers to re-imagine how we conduct assurance activities in the firm.The goal of Innovation Team is to develop automation capabilities that result in a data intelligent organization and improve the audit life cycle by providing operational insights. We need a team member who enjoys collaboration, is always looking for a new challenge that helps them grow as a professional!Candidates should demonstrate hands-on technology skills and may be required to share access to GitHub code repositories or complete case studies to assess technical prowess. The Expertise You Have<ul><li>1 - 4 years demonstrated ability in developing Automation or Data Science capabilities in a risk and controls environment, preferably within financial services.</li><li>Expertise and development experience with at least three of the following:<ul><li>Python</li><li>Front-end Development Skills<ul><li>JavaScript / Typescript (and related frontend UI frameworks)</li><li>React / NextJS</li><li>HTML/CSS</li></ul></li><li>Relational Databases, NoSQL Databases (including graph databases)</li><li>ML/AI algorithms</li><li>UI/UX design experience</li><li>Elementary understanding of Cloud, Docker</li><li>DevOps tools (JenkinsCore, Terraform, Kubernetes etc.)</li><li>Understanding of REST API</li></ul></li><li>BS/MS in Computational Sciences, Data Science, Math, Engineering, Cybersecurity, or related field of study.</li><li>Professional audit or information security experience and / or certifications preferred (CIA, CISA, CISSP, etc.).</li><li>Cloud computing (AWS or Azure) related professional-level certifications preferred.</li><li>Financial Services industry experience preferred.</li><li>Strong oral and written communication and ability to articulate audit and automation goals and value to stakeholders.</li><li>Experience working with and understanding the needs of clients</li><li>Analytical skills and experience evaluating risk and making decisions based on hard/soft data</li><li>Ability to quickly learn new subject matter in various business/technical areas, develop others, and have fun doing all of this!</li></ul>The Skills You Bring<ul><li>Technology solutions development as it relates to improvement and automation of risk and control processes and sub-processes.</li><li>Working on project and / or initiatives, individual contributor or with other data scientists, automation software engineers, providing technical expertise by tapping into current or past hands-on development experience</li><li>Knowledge of financial services industry including retail (e.g., managed accounts, self-directed brokerage), and institutional client product offerings and services (e.g. custody and clearing, capital markets), and industry regulations and requirements preferred.</li><li> Collaboration skills and a fact-based, data driven approach to understanding risks to our business.</li></ul>The Value You DeliverDeliver on the Innovation Strategy <ul><li>Complete the project and initiatives for your team and develop digital auditing solutions</li><li>Sharing information about the innovation squad’s output and priorities with other squad members</li></ul>Support your team to achieve goals for each sprint<ul><li>Implement audit automation work through a well-organized backlog and clearly communicating the highest value work</li><li>Delivering work product according to the acceptance criteria for audit automation and assurance enhancing capabilities</li></ul>Support and enabling your squad to deliver high quality audit innovation work product<ul><li>Regularly engaging with the team members to offer updates, and provide feedback on work-in-progress, clarify requirements and answer business and technology questions</li><li>Removing roadblocks or impediments that prevent the squad from progressing on its work</li></ul>The base salary range for this position is $67,000-$105,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Audit

Audit Senior Analyst, Innovation

<h3>Job Description:</h3>The Role The Asset Management Senior Risk Manager will support general risk oversight for Digital Assets, Equity, High Income, Fixed Income, Managed Accounts, and Asset Allocation Investment Teams, with a focus on blockchain and cryptocurrency related business capabilities, products, and services. Responsibilities include gathering industry data, analyzing market trends, assessing internal processes, developing tools to measure and monitor for operational risks, and designing plans to mitigate potential risks that could adversely impact Fidelity, our clients, or associates. This role will be accountable for analyzing end-to-end processes, assessing related data and controls to identify potential risks, performing targeted data-driven risk assessments, and developing risk management reporting using data visualization tools.The Expertise and Skills You Have<ul><li>3-5 years of experience; prior experience in an operating role in the crypto industry, at a top-tier management consulting firm, an asset management / private equity / venture capital firm, or in investment banking </li><li>Extensive experience with blockchain technology and digital assets, along with an understanding of their technical underpinnings</li><li>In depth knowledge of data analysis techniques and visualization tools (e.g., Tableau)</li><li>Extensive project management experience</li><li>SQL and Python programming experience a plus</li><li>Bachelor’s degree required</li><li>CFA and/or FRM certifications a plus</li><li>Strong data analysis skills (e.g., tools, strategies) with proven experience querying and analyzing large data sets and assessing outcomes</li></ul><ul><li>Skilled at operating autonomously to achieve results in a dynamic environment</li><li>Thrives in a dynamic organization where priorities shift to respond to business</li><li>Superb verbal and written communications skills</li><li>Ability to build executive level presentations and data visualizations</li><li>Outstanding relationship management skills; customer service orientation</li><li>Strong collaborator; able to develop and maintain working relationships with peers</li><li>Ability to influence others to get the job done and partner with other areas of Fidelity</li></ul>The Team Asset Management Risk provides direction to management and business units by proactively identifying and monitoring risks to protect the interests of the firm, clients, and associates. To execute this goal, Asset Management Risk is responsible for identifying, analyzing, aggregating, and reporting on significant and emerging risks to assist management in improving their controls and processes.Note: Fidelity is not providing immigration sponsorship for this position<h3>Certifications:</h3><h3>Category:</h3>RiskFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Manager, Asset Management Risk, Cryptocurrencies & Digital Assets

<h3>Job Description:</h3>A Fidelity Assistant Branch Manager partners with senior management to lead a team of successful sales and service associates, as they prepare to run their own branch. Your visionary spirit enables you to find happiness in all areas of branch life. You understand the ins and outs of both sales and operational activities within a branch environment. Your strategic mindset is what makes your branch stand out against our competitors.The Expertise We’re Looking For<ul><li>We ask that you have at least five years in financial sales role</li><li>We believe that three or more years of management within a financial services environment is helpful</li><li>The Series 7 and 66 or 63/65 are required, additionally we would want you to obtain the Series 9/10 and Insurance licenses within 60 days of hire</li></ul>The Purpose of Your RoleOur intention for this management team member is to be in a developmental role for 12-24 months. It serves to develop and acclimate talent across the investor center network while providing support to the assigned Branch Manager. During the tenure of this role, you may provide assistance in more than one branch and/or the primary branch location may change during the program.The Skills You Bring<ul><li>Your background in relationship management and deep understanding of financial services</li><li>Impressive time-management skills and ability to execute on multiple priorities</li><li>You have a natural ability to influence and enhance the sales skills of others</li><li>Validated grasp of compliance and regulatory guidelines</li><li>Professional demeanor and excellent interpersonal skills</li><li>Positive attitude, empowering business professionalism and strong work ethic with high level of integrity</li></ul>The Value You Deliver<ul><li>Supporting the Branch Manager in building a strong sales team and developing service associates that can cultivate revenue opportunities while ensuring high levels of customer happiness</li><li>Implementing national initiatives to grow business through in-branch customer contact, local marketing, educational seminars and client appreciation</li><li>Overseeing operational activities, including supervision of local risk and compliance issues and customer concerns</li><li>Fostering the development of a group of associates by training, mentoring, counseling, and motivating branch representatives</li></ul>How Your Work Impacts the OrganizationIf your dreams are to run your own branch, this role is your first step. You’ll learn everything you need to know about handling a branch, including assisting in the hiring process, learning firsthand how to lead a successful and compliant office, grow the local market and coach and mentor associates.The base salary range for this position is $106,500 - $171,500 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 09 - FINRA, Series 10 - FINRA, Series 66 - FINRA<h3>Category:</h3>Sales

Branch Leader - Highland Park, IL

<h3>Job Description:</h3>As a Senior Manager within the WI Internal Analytics, Insights and Reporting team this person will be focused on bringing deep analytical expertise to support internal initiatives &amp; projects. These initiatives will drive improvement and efficiencies for Fidelity Workplace Investing (WI) across a diverse array of solutions and approaches. You will partner to build cross-functional relationships with business and analytics colleagues. This is an opportunity to provide your insights and enable Workplace Investments to make the data-driven decisions required to meet their strategic objectives. The Expertise We’re Looking For <ul><li>Bachelors or equivalent with 5+ years of experience.</li><li>In depth knowledge in a variety of analytics techniques including profiling, data mining, modeling, statistical analysis, network and journey mapping, and campaign measurement.</li><li>Experience working with data environments and strong knowledge of SQL to create, manipulate and transform large datasets.</li><li>Working experience with Adobe Analytics or equivalent platforms like Google Analytics.</li><li>Working experience with Tableau or equivalent data visualization tools.</li><li>Experience in interacting with cross functional partners within the organization and crafting presentations that convey the data narrative.</li><li>Financial industry experience, a plus.</li><li>In-depth knowledge of statistical and Machine Learning methods and approaches, a plus</li><li>Proficiency in Python or R, a plus</li></ul>The Purpose of Your RoleYou will serve as Senior Manager for analytics &amp; insights work on the various improvement initiatives that cut across our Workplace (WI) business units. You will play a key role in our overall transformation to a platform-enabled and capability-led Digital Future to benefit our clients &amp; participants.You will drive leading class analytics, experimentation, insight generation--harnessing our underlying platforms that collect and deliver millions of interactions and transactions across our digital channels.The Skills You Bring<ul><li>You have a passion for leveraging data to drive better business decision-making through statistical, econometric modeling, and machine learning techniques.</li><li>You have a deep understanding of analytical techniques and how they can be applied to address particular problem characteristics.</li><li>You have a strong analytical and problem-solving skills, particularly in the areas of strategy development, business analysis, risks, and opportunity assessment.</li><li>You have a working knowledge of analytic technology software, platforms, and languages (e.g. SQL, R, Python, Tableau, PowerBI, Adobe Analytics, etc.)</li><li>You know how to acquire data from multiple sources/environments and transform it so it can be used for analytics.</li><li>You have experience conducting advanced cross-channel analytics to provide a holistic view of customer engagement across digital and offline touchpoints</li><li>You know how to design and implement models to accurately assess the impact of marketing efforts across channels.</li><li>You understand how to map and analyze end-to-end customer journeys to uncover opportunities for optimization and improved user experience</li><li>You understand how to leverage qualitative data to identify opportunity areas.</li><li>You have the ability to think on your feet and respond effectively when priorities change.</li><li>You strive to better communicate data through data visualization and storytelling.</li></ul>The Value You Deliver<ul><li>Developing and delivering analytical data and insights to solve business problems.</li><li>You enable partner stakeholders to make objective, informed decisions.</li><li>You provide opportunities for innovation through analytics capabilities and implementation of new technologies.</li></ul>How Your Work Impacts the OrganizationWorkplace Investing Data and Analytics is the analytics discipline responsible for developing and deploying analytic solutions to drive actionable intelligence, transformative insights, automation, and effective control in support of Workplace Investments business units, clients, and Fidelity.<h3>Certifications:</h3><h3>Category:</h3>Business Analytics and InsightsFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Manager, Data Analytics & Insights

<h3>Job Description:</h3>Job DescriptionThe Fraud Risk and Control’s (FRC) Debit Card Team is responsible for ensuring that the Fraud Program for Fidelity’s Debit Card portfolios are effectively protecting customers and Fidelity from the risk of fraud while delivering a remarkable customer experience. As a Director in the Debit Card Fraud Team, you will be responsible to support the design and oversight of the Debit Card Fraud Management Program as well as to support Debit Card related strategic initiatives with fraud control subject matter expertise. You will deliver value to the team by providing analytical insights, fraud control and debit card subject matter expertise as well as participating in the daily operation of the team to prevent and detect fraud and mitigate its impact. Specifically, you will:<ul><li>Design dashboards, reports and Key Performance Indicators and monitor that fraud losses, customer experience and costs are within the company’s expectations.</li><li>Use data to generate insights, interpret trends and support root cause analysis.</li><li>Support strategic changes and initiatives by designing and specifying fraud controls and ensure their effective implementation.</li><li>Develop policies and procedures, conduct reviews to manage and mitigate fraud.</li><li>Liaise and collaborate with key partner teams to ensure effective fraud controls are in place for the Debit Card Portfolios.</li><li>Influence the broader strategic decisions of the Debit Card Product Team by providing fraud control insights and communicate the priorities of the FRC team.</li><li>Collaborate with partner teams to respond to fraud events, mitigate risk and customer impact.</li></ul>The Expertise We’re Looking For<ul><li>Batchelor degree in economics, finance, data or computer science or similar technical fields,</li><li>10+ years of work experience in finance and fraud or related fields</li><li>Proven experience in fraud management for payment cards in financial services industry</li><li>Familiarity with current trends and risks in the Payment Card Industry and debit cards specifically</li><li>Hands on experience in generating analytical insights from large scale data using python and SQL or similar programming languages</li><li>Experience in project management and problem solving in complex environment.</li><li>Familiarity with process mapping, control design and fraud investigations</li><li>Excellent communication skills and ability to collaborate with a diverse set of key stakeholders</li></ul>The base salary range for this position is $126,000-$212,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Data Analytics and Insights

Director, Debit Card Fraud Risk

<h3>Job Description:</h3>The Role In Wealth Cash Solutions Personal Cards, we are embarking on a multi-year journey to improve our debit card program – including enhancing our ability to service customers over our live channels, improving the digital experiences (web and mobile), and optimizing our vendor partnership structure. A significant component of this initiative is to establish new direct relationships with a spectrum of vendors across our debit cards ecosystem, ranging from card production to digital wallets to ATM networks. Therefore, the team is searching for a vendor manager who can lead the process of defining the optimal range of partners, establish contractual relationships, and maintain these relationships as we reach a steady state phase in our new operating model. During our implementation phase:​ <ul><li>Work closely with internal teams, including finance, compliance, and operations, to align on an optimal vendor management strategy across debit program ​ </li><li>Identify and assess potential risks to the vendor management transition, develop mitigation strategies, and implement appropriate controls to minimize disruptions​ </li><li>Collaborate with legal and procurement to establish new contracts and/or revise existing contracts​ </li></ul>Once we reach steady state:​ <ul><li>Oversee vendor procurement, diligence, and the onboarding process for all new vendors</li><li>Field inquiries and issues submitted by vendors, ensuring timely and effective resolution​ </li><li>Coordinate vendor billing for all business units and functions​ </li><li>Track and report on vendor KPIs, including service quality, timeliness, and cost-effectiveness,</li><li>Conduct KPI performance reviews to identify areas to improve vendor relationships​ </li><li>Conduct regular KPI performance reviews sessions with vendors, recapping recent performance, addressing concerns, and discussing opportunities for improvement​ </li><li>Oversee vendor contract management by tracking contract milestone, renewals, and amendments​ </li><li>Document interactions and transactions with vendors for reference and audit purposes </li></ul>The Expertise and Skills You Bring <ul><li>Bachelor’s degree in Finance/Accounting or equivalent; Minimum of 5-7 years of experience</li><li>Ability to create financial models, conduct scenario analysis, understanding of financial and accounting principles</li><li>Prior work experience at a bank, asset manager, or similar financial services provider is preferred ​ </li><li>Strong understanding of debit card operations, payments processing, and financial regulations​ </li><li>Exceptional analytical, communication, conceptual thinking, project management and problem-solving capabilities</li><li>Develop and deliver cogent, informative presentations for leadership</li><li>Experience influencing outcomes based upon your ability to establish trust, engage with partners, and lead through difficult situations</li></ul><ul><li>Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions​ </li><li>The ability to communicate complex concepts or situations in a clear and concise manner. </li><li>Thea ability to handle multiple projects or activities simultaneously and deliver results in an accurate and timely manner. </li><li>Discovering, understanding, and mitigating the risks of vendors.</li><li>Cultivate a positive outlook, value diverse perspectives, are naturally upbeat, demonstrate intellectual curiosity, initiative, and have passion for learning new skills and capabilities. </li></ul>The TeamFidelity’s Cash Solutions domain has critical building blocks for our customers. Our vision is to expand the role Fidelity can play for our customers in this critical area of their finances, by offering innovative capabilities to serve the spending and saving needs of new and existing customers.<h3>Certifications:</h3><h3>Category:</h3>RiskFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Vendor Manager, Debit Cards

<h3>Job Description:</h3><h3>Job Title: Director, Annuity Product </h3><h3>The Role</h3>Based in Boston, the Director of Annuity Product is a key member of the Fidelity Investment Life Insurance (FILI) team's growing product team that supports the development and management of annuity and life insurance products to provide value to Fidelity customers. This role will help drive FILI’s product development, including designing, developing, launching and managing annuity and life insurance products in collaboration with large and diverse cross-functional teams and external partners / vendors. The ideal candidate must have strong domain knowledge in individual fixed and variable annuity, and life insurance products. Specific responsibilities include:Develop and Launch New Products:<ul><li>Participate in new product launches on the FILI product roadmap by partnering with cross-functional teams including but not limited to distribution, actuarial, legal, compliance, operations, technology, risk, finance</li><li>Develop detailed product specifications and applications in collaboration with product actuaries, compliance, technology and cross-functional teams</li><li>Partner with distribution to ensure alignment of product value proposition, methodology development, and planning / tools integration</li><li>Collaborate with distribution to create training and marketing materials for new products</li><li>Conduct product trainings to customer facing advisors, if needed</li><li>Participate in the development of innovative product offerings for FILI’s product roadmap by contributing annuity product expertise, customer prospectives, and industry market insights</li></ul>Manage Existing Products:<ul><li>Responsible for on-going annuity pricing rate submission in various systems, in collaboration with FILI actuarial team and reinsurance partners</li><li>Maintain and publish rate and sales tracking reports</li><li>Responsible for quarterly reporting on variable products</li><li>Partner with Operations, Actuarial, Compliance etc. on maintenance of annuity forms</li><li>Manage relationship with external vendors on tool access &amp; updates, contract approval and processing</li><li>Review contracts, riders, and prospectus language for consistency with product specifications</li><li>Review and maintain product training materials</li><li>Partner with cross functional groups on new fund additions to variable annuities, if any</li><li>Support our continued product enhancements to our Digital offerings</li></ul>Provide Product Expertise:<ul><li>Act as a Subject Matter Expert on Fidelity insurance-related initiatives</li><li>Contribute to market intelligence by assessing industry landscape, trends, and customer needs</li><li>Collaborate with diverse teams across Fidelity to support a variety of insurance related projects</li></ul>The Expertise and Skills You Bring<ul><li>Bachelor’s degree required</li><li>8+ years of proven Annuity and Insurance experience, including developing, launching and managing annuity products</li><li>Deep product expertise in the annuities space</li><li>Strong communication skills, including the ability to communicate complex and technical concepts to stakeholders across different levels</li><li>Strong project management skills with experience influencing cross functional groups without authority</li><li>Ability to manage multiple competing priorities</li><li>Strong critical thinking and decision-making leveraging data driven insights</li><li>Knowledge of financial services products, and the role of annuities in retirement planning</li><li>Self-starter - able to assess what work needs to be completed and how to get it done</li><li>Ability to build and maintain positive relationships as you work collaboratively across teams</li><li>Expert in Microsoft Excel and strong user of other Microsoft products</li><li>Experience with Life insurance and group annuity is a plus</li><li>This role does not currently require FINRA registrations/licenses, however if a candidate already has FINRA registrations/licenses some may be maintained as 'permitted' in accordance with the Fidelity Licensing and Registration Policy </li></ul>The TeamOutstanding opportunity to join a newly formed team at FILI. The growing FILI Product Team is a dynamic group that supports the development and management of new annuity and life insurance products to provide value to Fidelity customers. FILI provides financial products that help Fidelity’s investors achieve lifetime financial goals. Having annuity and life insurance solutions as options is a strategic advantage for Fidelity’s Brokerage and Wealth Management business units. Our products help ensure our clients do not outlive their assets in retirement, safeguard portfolios from market volatility and protect against premature death.<h3>Certifications:</h3><h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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