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At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today!As a Service Manager your responsibilities would include:<ul><li>Driving sales, steps of service, and guest satisfaction</li><li>In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times</li><li>Providing or directing all Front of House training</li><li>Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline</li><li>Managing liquor orders and controlling liquor costs</li><li>Enforcing applicable liquor laws and Responsible Alcohol Service guidelines</li><li>Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones</li><li>Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.</li><li>Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant</li><li>Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff</li><li>Understanding, managing, and practicing safe food handling procedures</li></ul>At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave</li><li>Adoption Assistance</li><li>Short-Term and Long-Term Disability</li><li>Life, Accident and Critical Illness Insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>401(k) Retirement Plan</li><li>Flexible Spending Accounts</li><li>Tuition Reimbursements up to $5,250 per year</li><li>Monthly Profit-Sharing Program</li><li>Quarterly Restricted Stock Units Program</li><li>Many opportunities to support your community</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Texas Roadhouse

Service Manager

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is looking for a legendary Assistant Service Manager to assist the Service Manager in managing the Front of House daily operations. If you have a passion for Legendary Food, Legendary Service, and Legendary People, apply today!As an Assistant Service Manager your responsibilities would include:<ul><li>Oversees service in the Front of House</li><li>In conjunction with all management, enforces compliance with all employment policies in area of responsibility</li><li>Oversees/approves all Front of House side work</li><li>Provides/oversees thorough training</li><li>Works during peak business times to set the pace in the Front of House</li><li>Manages through “hands on” supervision of the restaurant. This includes but is not limited to non-scheduled assistance with serving, hosting, cooking, etc.</li><li>Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales.</li><li>Leads by example to help develop employees and assistants.</li><li>Helps to cross-train employees</li><li>Oversees scheduling of designated departments, as directed by the Service Manager</li><li>Develops promotions (incentives) to drive sales and conducts alley rallies, as directed by Service Manager</li><li>Manages compliance with Responsible Alcohol Service training requirements</li><li>Understands and practices safe food handling procedures</li><li>Ensures that the cleanliness of the restaurant and safety of our guests are maintained at all times</li><li>Helps to control the guest flow</li><li>Assist with liquor inventory &amp; ordering</li><li>Assists Local Store Marketer with building sales</li><li>Maintaining culture of the restaurant and living our core values every day; passion, integrity, partnership, and fun with purpose</li></ul>At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave</li><li>Adoption Assistance</li><li>Short-Term and Long-Term Disability</li><li>Life, Accident and Critical Illness Insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>401(k) Retirement Plan</li><li>Flexible Spending Accounts</li><li>Tuition Reimbursements up to $5,250 per year</li><li>Monthly Profit-Sharing Program</li><li>Quarterly Restricted Stock Units Program</li><li>Many opportunities to support your community</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Assistant Service Manager

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYJOB SUMMARY: This role manages customer support to residents by providing assistance with service requests, accounting and rental issues, and coordinating other miscellaneous resident related functions to achieve community goals surrounding resident retention.JOB DESCRIPTIONKEY RESPONSIBILITIES:<ul><li>Resident Satisfaction &amp; Retention:&nbsp;Achieves the community’s resident satisfaction and retention goals by ensuring resident complaints and/or concerns are resolved in a timely manner, addressing inquiries concerning rent and fee payments, and maintaining open lines of communication.</li><li>On-Call Responsibilities:&nbsp;Provides on-call support as needed, responding to emergency or after-hours issues promptly to ensure minimal disruption to residents and property operations.</li><li>Service Requests:&nbsp;Completes call-backs on all service requests within 24 hours to ensure resident satisfaction and follow-up on maintenance or other requests.</li><li>Resident Communications:&nbsp;Develops, produces, and coordinates resident communications, including newsletters, surveys, lease violation letters, event invitations, and other necessary correspondence to keep residents informed and engaged.</li><li>Resident Functions &amp; Engagement:&nbsp;Organizes and coordinates resident functions, including parties, birthday cards, welcome gifts, unit visits, and other community-building events as directed to foster a sense of community.</li><li>Property Appearance &amp; Maintenance:&nbsp;Evaluates the appearance and overall curb appeal, landscape, office environment, and vacancies on a daily basis. Ensures the leasing office, tour path, and model units are ready for show at all times.</li><li>Courtesy Patrol &amp; Valet Reports:&nbsp;Reviews the Courtesy Patrol Officer nightly reports and follows up on incident reports and lease violations as necessary. Similarly, reviews Valet Living nightly reports and addresses any issues or violations that arise.</li><li>Front Desk Communication:&nbsp;Monitors and responds to phone calls and emails received at the Front Desk, ensuring all inquiries are addressed in a timely and professional manner.</li><li>Move-In Preparation:&nbsp;Prepares Community Access keys/fobs and other necessary move-in materials for new residents to ensure smooth transitions.</li><li>Vendor Coordination:&nbsp;Assists with coordinating vendors and resident communication during emergency maintenance situations, ensuring clear and timely updates are provided to residents during emergencies.</li><li>Resident Renewals &amp; Lease Management:&nbsp;Manages resident lease renewals, ensuring timely communications and processing of renewal paperwork. Works closely with residents to answer questions regarding renewal options and terms.</li><li>Landlord References &amp; Documentation:&nbsp;Provides landlords and property management references for residents when requested, ensuring accurate and professional documentation of tenancy history.</li><li>Social Media &amp; Online Presence:&nbsp;Manages the community's social media accounts, ensuring up-to-date and engaging content that reflects the property’s culture and values. Regularly monitors and responds to comments, inquiries, and messages across platforms.</li><li>Review Monitoring &amp; Response:&nbsp;Monitors online reviews and responds to resident feedback in a timely, professional, and constructive manner, addressing concerns and highlighting positive experiences to enhance the community’s reputation.</li><li>Additional Duties:&nbsp;Performs other duties as assigned by management to support the smooth operation of the community and to meet operational and resident satisfaction goals.</li></ul>#LI-AG1Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

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