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At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the US Consumer Services Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for US Consumer Services to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.US Consumer Services is looking for a Manager of Risk ID, Assessment, Testing &amp; Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Manager, US Consumer Services Risk ID, Assessment, Testing &amp; Reporting will:<ul><li>Provide additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Facilitate BUs in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)</li><li>Conduct control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events</li><li>Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes</li><li>Review categorization of controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Advise BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Support risk management practices within the business</li><li>Review risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Review risk profiles and an updated risk register(s)</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:&nbsp;<ul><li>3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Strong project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively [BU-SPECIFIC]</li></ul>Preferred Qualifications:&nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:</li><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Enhancing risk assessments and associated methodologies</li><li>Reviewing independent control monitoring, including identification of control improvements</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Reviewing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li><li>Experience in financial services industry</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

American Express

Manager-Control Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express’ Global Financial Crimes Compliance (“GFCC”) team is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide AML function. GFCC is part of the broader Global Risk &amp; Compliance organization.The GFCC Program Oversight and Risk Management team collaborates with GFCC and other compliance and business partners to bolster the global financial crimes compliance program through program monitoring, enhancements, governance, and risk management for GFCC by developing, overseeing, and executing on reporting, project and issue management, and risk rating and assessments.&nbsp; Team responsibilities include oversight of projects managed across GFCC and external teams; oversight and coordination of Operational Risk Events; management and oversight of formal and internal management reporting, metrics, and identification of key risk indicators; managing development of processes and controls to ensure efficiency and sustainability; and management and execution of the centralized GFCC risk assessment process for the customer risk rating and money laundering risk assessment.How will you make an impact in this role?Reporting to a manager within GFCC Program Oversight and Risk Management, responsibilities in this role will include a combination of the following:<ul><li>Oversee the Customer Risk Rating (CRR) process, which risk rates every customer/account for anti-money laundering risk.</li><li>Collaborate with Line of Business and Market Compliance Officers to identify changes to the CRR to risk rate customers/accounts.</li><li>Develop risk element rules in a testing environment to simulate changes.</li><li>Analyze large sets of data to validate results and identify drivers of customer risk.</li><li>Document and communicate results and observations to stakeholders.</li><li>Prepare documentation when the changes are implemented to production.</li><li>Provide support to stakeholders and business partners.</li></ul>Minimum Qualifications<ul><li>Proficiency in Microsoft Excel, including advanced functions such as VLOOKUP, pivot tables, and data analysis techniques.</li><li>Self-starter with the ability to take initiative and work independently.</li><li>Excellent time management skills with the ability to manage multiple tasks, proactively identify and address challenges, prioritize tasks, and meet deadlines in a dynamic work environment.</li><li>Strong analytical ability including proficiency in interpreting and analyzing large sets of data.</li><li>Ability to make well-informed decisions based on thorough analysis and critical thinking.</li><li>Strong problem-solving skills with the ability to think creatively and propose innovative solutions to complex problems.</li><li>Proven track record of working collaboratively with the ability to build positive relationships and contribute to collective goals.</li><li>Excellent communication skills, both written and verbal, with the ability to effectively articulate findings and recommendations to diverse audiences.</li></ul>Preferred Qualifications<ul><li>Strong SQL skills with the ability to write complex queries and perform data manipulation tasks.</li><li>Professional certification (e.g. Certified Anti-Money Laundering Specialist (CAMS)) a plus.</li><li>Previous experience in AML compliance, financial crimes investigation, or related roles within the financial services industry.</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Analyst-Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Key Responsibilities<ul><li>Partner with the Product Owner in maintaining and enhancing Regulation O systems of record (ROUTe and ROUTeCM) to ensure effective program management.</li><li>Execute user acceptance and post-implementation testing for system changes, documenting results and partnering with technology teams to resolve issues.</li><li>Assist with management of day-to-day operations of the program.</li><li>Identify and monitor insiders, tangle economic benefits, related interests, and principal shareholders with the program.</li><li>Leverage relationship management skills to collaborate across the organization in identifying insiders and executing Regulation O requirements.</li><li>Cultivate a healthy skepticism and sense of vigilance regarding any changes or enhancements that may impact Regulation O.</li></ul>Minimum Qualifications<ul><li>Excellent organizational and project management skills, with the ability to manage multiple priorities.</li><li>Understanding of American Express’ process and organization structure.</li><li>Experience in risk management and compliance functions, with a clear understanding of control frameworks.</li><li>Demonstrated ability to manage confidential and sensitive data with integrity and discretion, particularly data related to Regulation O insiders.</li><li>Strong written and verbal communication skills with the ability to influence stakeholders at all levels.</li><li>Proven collaboration skills, with the ability to influence without authority.</li><li>Thrives in ambiguous, fast-paced environments while maintaining focus on outcomes.</li><li>Strong analytical skills with ability to assess complex problems, identify solutions, and drive continuous improvement.&nbsp;</li><li>Ability to work independently while contributing effectively to team goals/initiatives.&nbsp;</li></ul>Preferred Qualifications<ul><li>Bachelor’s degree in business, information systems, finance, or a related field.</li><li>Previous experience utilizing AGILE methodology.</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Regulation O Analyst

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team (USCS) is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the U.S. Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.The Director of U.S. Consumer Marketing Enablement Operations &amp; Strategy will oversee talent development and operational functions that power the Marketing Enablement Team (MET). The Director will oversee talent strategy and development including recruiting, onboarding, training, engagement, and career pipeline development. They will also manage centralized campaign planning, capacity management, inbound operational excellence requests, and partner closely with cross-functional teams across the organization.The Director will lead a team of four colleagues and ensure the 120+ contractors / full-time colleagues on the Marketing Enablement Team (MET) have the skills, resources, and processes needed to deliver seamless and compliant marketing campaigns at scale.Key Responsibilities:<ul><li>Talent Strategy &amp; Development: Oversee the strategy, recruiting, onboarding, training, and career pipeline growth process for the Marketing Enablement Team. Ensuring both full-time colleagues and contractors are equipped to succeed</li><li>Campaign Planning &amp; Operational Management: Drive centralized planning and capacity management of major marketing initiative, including product launches, compliance updates, and cross-channel campaigns, while ensuring operational feasibility and efficiency</li><li>Compliance Enablement:&nbsp;Coordinate execution plans for standard cross-channel compliance updates, ensuring 100% adherence; perform proactive risk management for each project to minimize unexpected risks</li><li>Cross-Functional Collaboration: Partner with leaders and cross-functional teams across Marketing, Compliance, MarTech Experiences (ECMX) and other areas to ensure seamless campaign delivery</li><li>Team Leadership &amp; Enablement: Lead a core team of four colleagues while supporting over 120+ marketing colleagues on MET with tools and resources needed to deliver high impact marketing campaigns with excellence</li><li>Process Innovation: Implement net-new broadscale marketing strategies – evaluating goals, investigating enablement limitations, and developing new processes for successful launch. Additionally, partner with marketing operations teams to innovate marketer experiencesMinimum Qualifications: </li><li>Previous experience in marketing execution, marketing strategy and/or capabilities</li><li>Project management expertise, balancing short and long-term needs to drive projects to completion across many teams, functions and levels</li><li>Impressive planning and organization skills with the ability to lead highly interdependent, complex initiatives and keep various workstreams on track</li><li>Excellent collaborator with outstanding verbal and written skills to independently influence across and upwards</li><li>Experience with and passion for cross-team leadership and collaboration, establishing a team culture committed to learning, development, and accountability</li><li>Experience with inclusive recruiting/hiring practices, organizational effectiveness, or training curriculum development preferred</li><li>Bachelor's Degree Required, Masters preferred&nbsp;</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Director, Enablement Operations & Strategy

At American Express, our culture is built on a 175-year history of innovation, shared At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Key Responsibilities:<ul><li>Lead high priority cross-functional regulatory change initiatives impacting multiple business units, including linkages and dependencies with groups both within and outside GCS and cross-functional teams (eg: GSG, Compliance, GCO)</li><li>Build strong relationships with partners and collaborate with cross-functional teams to ensure strategic alignment across critical stakeholders</li><li>Leverage project governance and project management tools to effectively manage projects to drive resolution of risks, issues and challenges related to projects</li><li>Ensure on time and accurate delivery of regulatory change projects to meet Organization’s internal policies, professional, legal and regulatory standards</li><li>Articulate clear requirements to our Technology partners to deliver accurate and timely solution</li><li>Translate requirements into concepts and user experience design&nbsp;– associate with stakeholders/ business partners to document design suggestions</li><li>Challenge the status quo and remove barriers creatively</li></ul>Minimum Qualifications:<ul><li>Experience in risk management, strategy and execution, program management, project management, and/or other consulting services</li><li>Project management skills, including attention to detail and the ability to clearly advise on progress, roadblocks and successfully drive project progress</li><li>Strong verbal and written communication skills with the ability to effectively bring others along with a high degree of comfort amongst leaders both informally and formally</li><li>Ability to prioritize, manage deadlines, and handle changing priorities in a dynamic and fast-paced environment while leading with limited direct authority</li><li>Experience delivering large, complex, enterprise-level initiatives with multiple partners under high pressure and tight timeframes</li><li>Regulatory (Sanctions, KYC, AML, or Anti-Corruption) experience</li><li>Problem solving ability with creativity and positivity</li><li>Agile learner who can absorb new information quickly in order to meaningfully and strategically drive outcomes for the team’s regulatory change projects</li></ul>Preferred Qualifications:<ul><li>Bachelor’s Degree in a relevant field.&nbsp;&nbsp;Master’s Degree considered favorably</li><li>Project Management Professional (PMP) certification</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Strategic Planning, Regulatory Change PMO

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As the Vice President – Consumer Product Compliance, this position will lead a team that provides strategic compliance oversight and advisory support to the U.S. Consumer business. This leader will ensure that the business manages and mitigates the regulatory risk in all jurisdictions in which it operates.&nbsp;The role leads a diverse team of 1LOD Compliance professionals who oversee various aspects of the business and requires strong collaboration with other stakeholder groups including the 2LOD Compliance team, Controls Management and the General Counsel’s Organization.&nbsp;&nbsp;&nbsp;This role is a highly visible and strategic position that maintains regular interactions with senior leaders and external regulatory examiners as appropriate. &nbsp;The Key responsibilities are as follows:&nbsp;&nbsp;<ul><li>Implementation of compliance policy and regulatory requirements applicable to the business&nbsp;</li></ul><ul><li>Providing business specific compliance expertise, particularly in relation to identifying where compliance and regulatory risk is present in BU process and controls.&nbsp;</li></ul><ul><li>Lead compliance review of disclosures, marketing, digital journeys, and other customer-facing materials.&nbsp;</li></ul><ul><li>Oversight for executing impact assessments for regulatory changes impacting the BU and coordinating and implementing changes for the BU as required&nbsp;</li></ul><ul><li>Responsible for compliance metrics tracking and reporting for the BU. The role will also own, draft, and update BU compliance procedures.&nbsp;</li></ul><ul><li>The role will coordinate, execute and provide consultation to the business through the New Product Approval (NPA) process.&nbsp; Supporting drafting NPA risk assessment and managing all related due diligence steps.&nbsp;</li></ul><ul><li>Assisting with the RCSA process inclusive of risk assessments, applicable regulation tagging, and control design activities. Also, identification of gaps in compliance risk mitigation elements.&nbsp;</li></ul><ul><li>Advising leaders on areas of emerging risk and approaches to improve necessary controls and practices as appropriate.&nbsp;</li></ul><ul><li>Support issue assessment and remediation efforts.&nbsp;</li></ul>Required Qualifications&nbsp;<ul><li>Deep regulatory knowledge of all regulations and laws applicable to the consumer business&nbsp;</li></ul><ul><li>Prior consumer compliance, legal or risk experience is a must.&nbsp;</li></ul><ul><li>Strong relationship and leadership skills with proven ability to communicate and collaborate effectively at all levels of the organization.&nbsp;</li></ul><ul><li>Ability to exercise good judgment in the development and pursuit of compliant solutions.&nbsp;</li></ul><ul><li>Prior experience of leading and developing high performing teams is a plus.&nbsp;</li></ul><ul><li>Excellent written, verbal, research, analytical, and interpersonal skills.&nbsp;</li></ul><ul><li>Strong project management skills, ability to lead multiple projects and support multiple &nbsp; priorities simultaneously.&nbsp;</li></ul><ul><li>Demonstrated ability to make decisions independently, work well under pressure, meet &nbsp; deadlines and adapt easily to frequent change.&nbsp;</li></ul><ul><li>Bachelor’s degree required; advanced degree preferred, CRCM Certification preferred&nbsp;</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsSalary Range: $176,750.00 to $282,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

VP, Consumer Product Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Sanctions is responsible for developing and maintaining an effective, risk-based enterprise-wide sanctions program that focuses on establishing minimum standards, overseeing effective screening processes, completing the Sanctions Risk Assessment, developing and administering training, providing reporting and key risk indicators, and serving as the Subject Matter Experts to support all business and compliance teams.&nbsp;&nbsp;The Global Sanctions Governance- Sanctions Reporting Analyst – will be responsible for development, implementation and distribution (as appropriate) of sanctions program reporting; will partner with stakeholders (particularly international market teams and business unit leadership) to develop appropriate sanctions metrics for market and business sanctions risk oversight purposes. Will support reporting for boards, committees and GRC leadership, including ad hoc requests.&nbsp;How will you make an impact in this role?<ul><li>Will be responsible for development, implementation and distribution (as appropriate) of sanctions program reporting&nbsp;&nbsp;</li></ul><ul><li>Will partner with stakeholders (particularly international market teams and business unit leadership) to develop appropriate sanctions metrics for market and business sanctions risk oversight purposes.&nbsp;&nbsp;</li></ul><ul><li>Will support reporting for boards, committees and GRC leadership, including ad hoc requests.&nbsp;</li></ul><ul><li>Provide weekly updates on reporting&nbsp;&nbsp;</li></ul><ul><li>Assist with other functions in support of the Global Sanctions Team as needed&nbsp;</li></ul><ul><li>Consistently analyze and partner with stakeholders on data quality, completeness, and accuracy based on enterprise screening standards.&nbsp;</li></ul><ul><li>&nbsp;Collaborate with business and compliance with updating relevant documentation based on data standards, as necessary.&nbsp;</li></ul><ul><li>&nbsp;Advise business and compliance teams processes to document gaps/exceptions to enterprise data standards.&nbsp;</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in business, Finance, Economics, Risk Management, Data Analytics, or related field.&nbsp;</li></ul><ul><li>Professional certifications such as CAMS or CGSS preferred.&nbsp;</li></ul><ul><li>3+ years of experience in compliance, risk reporting, financial crime compliance, or regulatory governance.&nbsp;</li></ul><ul><li>Experience developing and distributing compliance or risk reports for leadership and boards.&nbsp;</li></ul><ul><li>Background in sanctions compliance programs, risk oversight, or financial crime monitoring.&nbsp;</li></ul><ul><li>Prior involvement in international reporting, business unit governance, or data-driven risk assessments.&nbsp;</li></ul><ul><li>Strong reporting and data analysis skills (Excel advanced, Tableau, or equivalent tools).&nbsp;</li></ul><ul><li>Ability to develop and maintain sanctions reporting metrics (quality, completeness, accuracy).&nbsp;</li></ul><ul><li>Proficiency in creating executive-level reports, dashboards, and presentations for leadership.&nbsp;</li></ul><ul><li>Skilled in preparing and maintaining documentation aligned with enterprise data standards.&nbsp;</li></ul><ul><li>Strong communication and presentation skills for reporting to boards, committees, and GRC leadership.&nbsp;</li></ul><ul><li>Stakeholder management skills, especially with international market teams and business leadership.&nbsp;</li></ul><ul><li>Highly organized, able to manage weekly reporting cycles and ad hoc requests&nbsp;</li></ul><ul><li>Strong communication and presentation skills to represent sanctions SME expertise in meetings.&nbsp;</li></ul><ul><li>Excellent organizational skills to manage weekly updates, daily touch-base meetings, and project timelines.&nbsp;</li></ul><ul><li>Collaborative mindset with ability to work across multiple stakeholders and business functions.&nbsp;</li></ul><ul><li>Analytical problem-solving skills to identify gaps, exceptions, and escalate issues effectively&nbsp;</li></ul>Preferred Qualifications:<ul><li>Prior experience in sanctions, PEP, or financial crimes compliance&nbsp;</li></ul><ul><li>Familiarity with international regulatory environments&nbsp;</li></ul><ul><li>Strong interpersonal skills and ability to build relationships with stakeholders across functions.&nbsp;</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Analyst Compliance - Global Sanctions Governance- Sanctions Reporting

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. Amex’s Risk Management capabilities are at the core of delivering the superior customer experience while managing credit and fraud losses at lowest levels in the industry. With our mix of assets like closed-loop data, machine learning models, underwriting techniques on a modern technology stack we are re-imagining how payment experiences &amp; risk management converge in a more modern, digital and connected world.To deliver on the vision, the Risk Products &amp; Data Strategy (RPDS) team is driving the roadmap for modernizing risk platforms while enabling new business capabilities. Modernizing the Authorizations platform is a key strategic imperative to uplift an aging infrastructure and provide new capabilities to enable rapid innovation and growth.This role, Director of Digital Product Management will drive the vision, strategy &amp; execution for modernization of Fraud risk decisions and capabilities. The role involves responsibility for product Management and development lifecycle for Fraud Risk journeys including Digital Charge Verification, Authentication, Authorization, concerns management etcThis role involves leading a team of product management &amp; development professionals and working with Credit &amp; Fraud Risk strategy teams and Engineering leaders to convert the product vision into a well-managed development roadmap with a set release cycle. This is a Risk Strategy &amp; technology facing role defining software product vision, roadmaps, strategy of the product, capability tradeoffs, ensuring flexible and global system/capability design, grooming user stories, prioritizing work for scrum teams using program increments process and cadence.The successful individual ensures that the new product meets the evolving needs of the enterprise through continuous innovation, evaluation and deployment.This role requires strong organizational, technical, creative problem-solving and stakeholder management skills and can influence across multiple levels of leadership.This person must work well in a dynamic, complex environment and under deadline pressures and be able to coordinate the efforts of a large Agile team (stakeholders, designers, developers, Data Stewards, and analytics) to deploy the new platform/product across global market set.This is an exciting and critical role that will help drive the future roadmap for enabling best in class Fraud risk decisions at American Express.You’ll work among high performing design, product and engineering teams. We are looking for someone who is deeply inquisitive, enjoys creative problem solving, has a strong attention to details, has an entrepreneurial background and a maniacal focus to driving results, platform performance and high availability.Key Responsibilities<ul><li>Drive vision and development of new products, features, and capabilities based on in depth knowledge of customer, business, and technology.</li><li>Integrate business needs, usability studies and market insights into actionable product requirements for Fraud risk capabilities e.g.- Authorizations, Authentication, etc.</li><li>Understand business objectives and customer needs, identify creative ways to leverage capabilities, and develop new solutions to meet those needs.</li><li>Own Discovery where options are assessed for product, features opportunities and problems. Form hypothesis, define outcomes and key results, and define and hone discovery processes to enable product teams to successfully achieve solid discovery outcomes.</li><li>Own and manage the product backlog which includes creating and reviewing Initiatives, Capabilities, Features and User Stories with Acceptance Criteria.</li><li>Own key stakeholder relationships across marketing teams.</li><li>Manage, coach and grow a team of product owners and product managers who build capabilities powering the experience.</li><li>Support and enable technical platform strategies for scale across products and markets.</li><li>Partner with Solution Managers to achieve solutions that meet current and future needs.</li><li>Brainstorm and negotiate effectively with various stakeholders to continuously define feature priority and then prioritize engineering work and balancing the requirements of customers and stakeholders.</li><li>Manage product life cycle to tactical execution.</li><li>Ability to manage and negotiate across partners, such as Product, Technology, Marketing, Servicing, Risk, Legal, Compliance and more to define and pivot product needs</li><li>Work closely with Technology as key partner interfacing back with business teams to oversee and ensure best-in-class delivery and customer outcomes</li><li>Monitor product data and customer feedback post launch and partner on continuous strategic growth strategy.</li><li>Lead Agile Release Train consisting of multiple product and technical teams across multiple platforms but prioritizing initiative backlog and managing dependencies and owning goals and outcomes.</li></ul>Here is what we are looking for:<ul><li>Leadership: Strong people management skills and proven ability to lead and develop a winning product team;&nbsp;Creates a culture that engages strategy/business partners through a collaborative approach to make fact based, data-driven decisions.</li><li>Nurturer of talent: To bring out the best in individuals and team.</li><li>Analytical Skills: Able to structure and process qualitative or quantitative data and draw insightful conclusions. Demonstrated ability to analyze complex data and processes to drive process improvements and creative solutions (Critical).</li><li>Flexibility/Adaptability: Not thrown off by frequently&nbsp;changing priorities and conditions; copes effectively with complexity and change. Deals with ambiguity - to take the unknown into action. Navigate self and team to create winning outcomes.</li><li>Drive &amp; Persistence:&nbsp;Proactive &amp; self-driven; Resourceful, has grit, and a positive “can do” attitude.&nbsp;&nbsp;Possesses a strong willingness to work hard and efficiently to get the job done.</li><li>Collaboration &amp; Influence: Ability to successfully influence and bring together internal and external stakeholders to achieve shared goals.</li><li>Communication Skills:&nbsp;Communicates information, ideas, and concepts clearly.</li><li>Attention to Detail: Does not let important details slip through the cracks or derail a project.</li><li>Lots of questions:&nbsp;Curious, loves learning.&nbsp; Not willing to accept surface level answers. Challenges the status quo - and believes things can always be improved.</li><li>Product Mindset: Proven ability to build, run and prioritize a product backlog and roadmap (Critical).</li></ul>Qualifications:The successful candidate will have:<ul><li>10+ years of experience in product role, leading high performing agile teams in creating software products in risk management or similar domains.</li><li>Understanding of Risk capabilities and/or Payments/Authorization domains is a must</li><li>Prior experience, building and scaling new platforms. Ability to envision the larger picture and contribute to functional and capability design of the platform.</li><li>Comfort with open stack, APIs, AI/ML, Data, cloud, Automation and high availability.</li><li>Self-motivated and able to act with a high level of independence.</li><li>A good balance of technical knowledge and business acumen with an ability understand and apply scalable solutions that are product agnostic.</li><li>Ability to manage fast-paced environment, frequent changing needs, and limited resources.</li><li>The ability to set a high bar for your team and empower them to achieve great results</li><li>A “driver” personality - constantly pushing towards clarity and delivery while balancing the need for great collaboration.</li><li>Enthusiasm and passion for great platforms, products and services and an ability to articulate platform functionality; ·</li><li>User-centricity - examples from your past of product challenges that you powered through because you were unwilling to make your problems your users’ problems.</li><li>Understanding of the evolving highly competitive business environment and how to create a flexible and scalable platform that meets regulatory and security requirements.·</li><li>Excellent communication skills with the ability to engage, influence and inspire partners to drive collaboration and alignment.</li><li>High degree of organization, individual initiative and personal accountability.</li><li>Degree in computer science, engineering or a MBA require</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Director-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared valuesand&nbsp; and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Technical Risk Management (TRM) team, within the Global Risk and Compliance organization and led by the Chief Risk Officer, manages operational risks associated with Information &amp; Cyber Security Risk, Business Disruption, Technology Risk, Data Risk, and AI Risk Management. The team also ensures that risk management activities are conducted in alignment with regulatory requirements and industry expectations. In addition, the team aggregates and reports on key risk management and oversight activities to the relevant management and Board risk committees.&nbsp;&nbsp;How will you make an impact in this roleThe Director, Business Disruption &amp; Operational Resilience Risk Management is a new role dedicated to managing operational resilience risks globally at American Express. Areas of focus include business continuity management across people, processes, technology, third parties, and physical infrastructure. This role sits within the GRC team and reports directly to the Vice President, Firmwide Independent Risk Management Head of Business Disruption &amp; Operational Resilience. The incumbent will be responsible for supporting and executing on the overall operational resilience risk management and governance framework at the Company.Essential Job Functions: <ul><li>Support the implementation of the operational resilience risk governance framework, including building a specialized risk team, establishing risk policies, and enhancing risk management capabilities.</li><li>Conduct independent, proactive risk management and oversight of operational resilience related risks (including people, process, technology, third party, and infrastructure)</li><li>Enhance and maintain the firm’s operational resilience framework, including policies, governance, and minimum standards, to strengthen organizational readiness and responsiveness to business disruption events.</li><li>Provide operational resilience risk oversight through identification, assessment, control, measurement, monitoring, and reporting of risks within the operational resilience program.</li><li>Develop a strong understanding of operational resilience and business continuity management processes, demonstrating curiosity and a willingness to deliver effective and credible challenge.</li><li>Identify risks&nbsp;related to operational resilience, oversee controls in line with American Express’s risk and control framework. Establish guidance and requirements for minimum recommended controls.</li><li>Leverage advanced data analytics to drive insights, proactively identifying opportunities for enhancing the Company’s operational resilience and swiftly adapting to emerging threats.</li><li>Design and implement operational resilience related metrics to identify and report risks.</li><li>Support&nbsp;regulatory exams, to ensure the company is prepared to provide necessary documentation, addressing inquiries from regulators, and demonstrating compliance with legal and regulatory requirements and supervisory expectations.</li><li>Collaborate with senior leadership, across Legal, Technology and Business Unit leaders to&nbsp;support the development of the organization’s risk appetite for operational resilience and monitor adherence to the established thresholds.</li><li>Demonstrate in-depth knowledge in key risk oversight skills, including operational resiliency, business continuity management, disaster recovery, dependency risk management, resiliency monitoring, operational vulnerability management and resiliency compliance management.</li><li>Support compliance with Resilience-related regulations and standards (e.g., OCC Bulletin 2020-94, FFIEC Handbooks, DORA, GLBA, etc.) to meet legal and regulatory obligations.</li></ul>Minimum qualifications: <ul><li>Minimum of seven years’ experience in risk management at a Global Systemically Important Bank (GSIB), with expertise spanning policy and procedure development, risk appetite frameworks, risk and control self-assessments and testing, as well as issue management.</li><li>Deep knowledge of laws, regulations, and industry frameworks (e.g. DORA, FRB SR 2020-24/OCC 2020-94, OCC Heightened Standards, FFIEC IT booklets).</li><li>Strong verbal and written communication skills with an ability to explain complex problems and ideas clearly and succinctly to senior management.</li><li>Understanding of risk assessment methodologies, frameworks and industry standards.</li><li>Deep expertise in key elements of operational resilience framework: risk identification and assessment, business continuity planning, incident response and recovery, crisis management, governance</li><li>Demonstrates ability and aspiration for building and nurturing teams and leading complex and high impact assessments.</li><li>Displays a mindset of questioning assumptions, critically assessing information and seeking evidence to validate conclusions, so decisions are unbiased and well-founded.</li><li>Demonstrates learning agility: Learns from unfamiliar experiences. Perseveres through and learns from setbacks.</li><li>Analytical attitude with consistent track record of using data and business insight to develop winning strategies and drive business decision-making,</li><li>Ability to make decisions quickly and effectively.</li><li>Demonstrates courage and resilience.</li><li>Ability to work in a highly collaborative environment, excellent relationship building skills and ability to influence partners with a firm strategic view.</li><li>Highly motivated self-starter with ability to juggle multiple tasks in a fast-paced, ambiguous environment, with excellent organization skills and careful attention to detail.</li><li>Possess a high degree of technical savvy, with a keen ability to learn new technology quickly and easily.</li><li>Working knowledge of one or more of the data mining tools/technologies (e.g. Microsoft Excel: Pivot Tables SQL, SAS, Python, R)</li></ul>Preferred Qualifications:<ul><li>Industry certifications in Operational Resilience, Business Continuity Management, and Disaster Recovery are preferred.Guardian</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director, Business Disruption & Operational Resilience Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?EA-Architecture-As-Code is seeking a self-driven Staff Engineer with deep expertise in Framework design and development. This role focuses on envisioning framework features, designing and developing them with an emphasis on developer experience and performance.&nbsp;Responsibilities<ul><li>60% of the time spent on hands-on engineering activities across front-end, back-end, and cloud infrastructure.</li><li>Envision, design, develop and release innovative framework features enabling developers to build highly performant, scalable, and secure web applications.</li><li>Drive both high-level and detailed technical designs and conduct design reviews as needed.</li><li>Take initiative to identify and implement new, highly scalable foundational components, libraries, and cloud solutions.</li><li>Optimize framework features and components for serverless/FaaS environments.</li><li>Improve and maintain existing components of the core framework, infrastructure, including CI/CD pipelines and infrastructure as code.</li><li>Actively participate in team and company-wide architecture and engineering discussions and forums.</li><li>Provide leadership and mentorship to engineering teams, guiding, coaching, and inspiring others.</li><li>Collaborate effectively across teams and with stakeholders to deliver impactful solutions.</li><li>Demonstrate strong problem-solving skills, resolving complex and ambiguous challenges.</li><li>Take ownership and accountability for outcomes, driving initiatives to completion.</li><li>Influence technical direction and drive consensus across teams.</li><li>Advocate for customer-focused solutions, ensuring end-user experience and business value.</li><li>Employ technical expertise to help team members overcome technical problems.</li><li>Analyze, design, program, debug, and modify software for use in local, networked, cloud-based or Internet-related environments.</li><li>Serve as a passionate and expert Advocate of our frameworks and platform.&nbsp;</li></ul>Minimum Qualifications<ul><li>Bachelor's degree in computer science, computer science engineering, or related field required; advanced degree preferred.</li><li>6+ years of active engineering experience in a complex environment and/or comparable experience such as successful engineering and deployment of enterprise-grade technology assets.</li><li>Deep knowledge in highly scalable, high performance full stack applications using a variety of technologies.</li><li>Deep knowledge of front-end technologies including JavaScript, TypeScript, React and One-App.</li><li>Experience with Microservices Architecture, data-centric application design, event-driven systems, data pipelines, and stream processing systems.</li><li>Hands-on experience with back-end technologies (Node.js, Java or similar), distributed (multi-tiered) systems, databases (SQL/NoSQL), and infrastructure.</li><li>Experience designing and deploying applications on Function as a Service (FaaS) platforms (e.g., AWS Lambda, Azure Functions, Google Cloud Functions).</li><li>Understanding of serverless architecture patterns, best practices, and monitoring.</li><li>Proven track record of contributing to core frameworks, platforms, or libraries (such as One App, One Data, open source, or enterprise solutions), with demonstrated expertise in their internals, is required.</li><li>Demonstrated leadership and mentorship skills within engineering teams.</li><li>Strategic thinker with the ability to align technical solutions with business goals.</li><li>Excellent problem-solving skills and ability to resolve complex issues.</li><li>Strong sense of ownership and accountability for deliverables.</li><li>Ability to influence and drive technical direction and consensus.</li><li>Customer-focused mindset, designing solutions with end-user experience and business value in mind.</li><li>Thought leadership, ability to take on vague and partially defined problems and be able to provide solutions.</li><li>Passion for learning new technologies, industry trends, and deep technical curiosity, with emphasis on keeping up with the state of full stack engineering and frameworks.</li><li>Excellent written and verbal communication skills.&nbsp;</li></ul>Preferred Qualifications<ul><li>Experience with cloud-based architectures and deployment (AWS, Azure, or GCP) is highly desirable.</li><li>Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and infrastructure as code (Terraform, CloudFormation) is a plus.&nbsp;</li><li>Knowledge of GraphQL platforms</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws,&nbsp;American Express may provide visa sponsorship for certain positions.

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