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<h3>Job Description:</h3><h3>Financial Representative</h3>We believe that as a Financial Representative, you make a key impact on the branch atmosphere, as the official face of Fidelity. Through integrity and honesty, we know you will inspire client dedication and engagement to develop long-lasting positive relationships with Fidelity.<h3>The Expertise We’re Looking For</h3><ul><li>Customer service, phone, or financial services experience will prepare you for this role</li><li>Banking, insurance, or financial experience is an excellent addition to your experience</li><li>We will support you while you learn the FINRA licensing material and work to obtain the Series 7 and 63 licenses</li><li>Degree and/or other professional certifications are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Purpose of Your Role</h3>It is our mission for the Financial Representative to have rewarding interactions with clients. As a subject matter specialist in compliance and all front lobby transactions, you will partner and contribute to branch success by identifying opportunities to deepen relationships.<h3>The Skills You Bring</h3><ul><li>Superb interpersonal skills and passion to engage with clients</li><li>An aptitude to assess client needs and identify opportunities</li><li>Remarkable attention to detail and ability to prioritize</li><li>Organizational skills to manage multiple tasks</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li></ul><h3>Our Investments in You</h3><h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!</h3><h3>The Value You Deliver</h3><ul><li>A key member of the team, you are offering support to Fidelity’s most valuable clients daily</li><li>By identifying leads and making effective introductions, you are directly impacting the success of the branch</li><li>Your efforts will be valued by clients and you will find working with those clients a rewarding experience</li><li>As a technology champion for the branch, you will be an early adopter of technology and share what you have learned with the team</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA, Series 65 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer ServiceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Financial Representative - Novi, MI

At West Coast University, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.&nbsp; As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career.You will make an impact by:&nbsp;<ul><li>Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.</li><li>Receive and screen inbound calls for both American Career College and West Coast University.&nbsp; Route them to appropriate departments or individuals at the campuses, take detailed/accurate messages and forward accordingly.</li><li>Follow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the Admissions team member and assign the CRM record/information to the advisor based on rotation.&nbsp;</li><li>Be responsible for outbound calls for, both, American Career College and West Coast University using a Telephone Automatic dialing system to all web/affiliate inquiries that inquire via the internet.&nbsp;</li><li>Follow script and schedule Info-Sessions and/or appointments for prospective students to visit the campus.</li><li>Take appropriate information for Career Service Employer calls. Transfer calls to program specialist accordingly or take detailed messages and forward.</li><li>Monitor multiple queues throughout the day and review the invalid inquiries or inquiries that have been returned to queue.</li></ul>Your Experience Includes:<ul><li>Minimum 2 years’ experience preferred.</li><li>Customer Service experience.</li><li>A minimum of one to two years’ experience as a Call Center, Customer Service Representative, receptionist, or office related position.</li><li>Experience with handling a high volume of telephone calls with courtesy, speed, and accuracy.</li><li>Telephone Auto Dialing System experience preferred.</li></ul>Education:<ul><li>High School Graduate or equivalent required.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

West Coast University

Call Center Representative (Part Time)

Call Center Representative, Full Time

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.&nbsp; We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Position Overview:Astound Broadband is currently searching for a Network Support (CNOC) Technician I for our Applications, Systems and Network Operations Department.&nbsp; The Commercial Network Operations Center is responsible for monitoring and response of service related issues impacting customers in order to expedite repair and minimize negative customer experience. The Operations department is a 24/7 service provider for the organization.The CNOC Technician I provides 24/7 trouble isolation and remote restoration for Commercial customers services as they connect to the Astound Broadband Powered by Wave network. These include, but are not limited to detection, ticketing and triaging of switch, network, transport, or systems faults across multiple technologies on the Voice, Video and Data and Power Plant network. The CNOC Technician I utilizes all available OSS platforms and tools to perform isolate, repair or restore faults for Enterprise Customer networks.&nbsp; Additionally, the CNOC Surveillance Technician I will maintain strong situational awareness of changes being performed throughout the core network through a solid change management process. This position reports directly to the CNOC Manager/Supervisor and has no supervisory responsibilities.&nbsp;This position has a potential for a Hybrid work environment.The following duty statements are illustrative of the essential functions of the job and do not include other non-essential or marginal duties that may be required. The company reserves the right to modify or change the duties or essential functions of this job at any time.A Day in the Life of the Network Support Technician:<ul><li>Triage commercial services and equipment for outages and performance issues</li><li>Isolate and identify cause of faults for customer network related issues</li><li>Remote restore/reroute competencies</li><li>Perform equipment checks remotely using automated monitoring tools in accordance with established policies and procedures</li><li>Properly assess impact to core network/services and resulting impact to Customers and escalate appropriately</li><li>Interface directly with Internal and External Enterprise Engineers/Technicians</li><li>Event Escalation</li><li>Reporting</li><li>Support of hosted voice services</li></ul>The ideal person for the role will:<ul><li>Ensure accuracy and completion of work performed and evaluate the effectiveness of results, in conjunction with team leads or management staff</li><li>Maintain a good working image to Customers and the community with regard to personal presentation, communication, and caliber of work effort</li><li>Punctual, regular, and consistent attendance</li><li>Availability to work any shift in a 24/7/365 environment</li><li>Work in a strong team environment</li></ul>What You Bring to the Table:<ul><li>3+ years of technical experience in a telecommunications, network, cable, or related industry.</li><li>Strong verbal, written, and interpersonal communication skills.</li><li>Telecom or MSO Network Operations Center experience is a plus.</li><li>Proven experience and detailed knowledge in supporting Network protocols and networking technologies, HFC plant and system delivery, and VoIP platforms.</li><li>Working Knowledge of Microsoft Desktop Applications &nbsp;(Excel, Word, Outlook).</li><li>Ability to assess and troubleshoot complex technical issues with a logical, detail-oriented approach.</li><li>Ability to execute remote system restorations and implement alternate routing strategies during outages or maintenance.</li><li>Hands-on experience in identifying and resolving issues in RF networks.</li><li>Solid understanding of network protocols: Basic Linux Commands, LANs and Wans, OSI model, Subnetting and routing, Cisco iOS software.</li><li>Familiarity with power infrastructure components including generators, UPS systems, batteries, commercial power feeds, and ATS.&nbsp;</li><li>Proficient in utilizing NOC tools for issue identification and escalation.</li></ul>Education:&nbsp;<ul><li>High School Diploma or equivalent experience or related vendor certification preferred. </li></ul>Travel:<ul><li>0% </li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time position&nbsp;Base Salary:&nbsp;The base salary range for this position is $22.00 - $28.00/hour plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Washington &amp; California and may not be applicable to other locations.<ul><li>Network Support Technician I - $22.00 - $23.63/hr</li><li>Network Support Technician II - $23.50 - $26.65/hr</li><li>Network Support Technician II - $26.00 - $28.00/hr</li></ul>Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have fun&nbsp;Diverse Workforce / EEO:&nbsp;Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only):&nbsp;Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. &nbsp;CCPA Employee Privacy Policy (For California Candidates Only):&nbsp;<a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Network Support Technician I, II or III

<h3>Job Description:</h3><h3>Director, Investment Product</h3>The Director, Investment Product will be responsible for product development, management, strategy, and advocacy of Fidelity’s high income and credit alternatives strategies. You will partner with the investment teams to understand and articulate product design, investment approaches and positioning across a range of strategies. This role will focus on coverage across our high income product suite, including floating rate high income, emerging markets debt, opportunistic high income, and multi-asset / hybrid strategies. You will contribute to ongoing product strategy for assigned products.<ul><li>Presenting product design, investment philosophy, process, resources, and results to internal and external clients.</li><li>Creating and enhancing investment content for product positioning in collaboration with investment teams and marketing.</li><li>Researching product development opportunities and developing business cases to support new high income and credit alternatives initiatives.</li><li>Finding opportunities to reposition or enhance existing products to improve longer-term marketability.</li><li>Contributing to the high income product roadmap to capitalize on emerging market trends and themes in collaboration with the High Income and Credit management team.</li><li>Demonstrating leadership to propose and drive various cross-team projects.</li><li>Excellent time management and organizational skills are critical to success.</li></ul>The Expertise and Skills You Bring<ul><li>7+ years of experience working in the financial services industry. Current team members have a range of investment-focused product, consulting, fund research, or client-facing backgrounds.</li><li>Knowledge of and interest in investments; foundational knowledge of high income strategies preferred.</li><li>Deep understanding of retail, intermediary, and institutional distribution channels and their specific client needs and competitor sets.</li><li>Strong educational credentials: CFA, MBA or equivalent graduate degree preferred but not required.</li><li>Series 7 &amp; 63 licenses (can be obtained while in role).</li><li>Innovative and strategic problem solver with a passion for investment products and a deep understanding of the evolving competitive environment.</li><li>Proven experience with the development and product management for mutual funds, ETFs, Indexes, separately managed accounts, and institutional vehicles.</li><li>Highly effective communicator with excellent writing, presentation, and interpersonal skills.</li><li>Exhibits a strong track record of collaborating with others and working effectively in a team environment to meet customer needs and deliver business results.</li><li>Ability to multitask and prioritize assignments while producing high quality work in a demanding, fast-paced environment.</li></ul>The TeamThe Investment Product Group plays a key role in the company, partnering closely with asset management, Fidelity’s distribution channels, and the broader organization to deliver a diverse range of investment capabilities and vehicles to meet the needs of retail, intermediary, and institutional clients.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Investment OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Investment Product

<h3>Job Description:</h3>The RoleAs the Data Analysis and Insights Chapter, we support the Data Domain by blending expertise in business intelligence and advanced analytics with a passion for delivering results. In an agile structure, we partner with partner with squads and business partners to deliver data insights and ensure respective products or services are designed to the optimal standard. We ensure alignment on the 'what' and 'when' work is to be performed through ongoing planning and prioritization of a product backlog. We collaborate as squad members and work iteratively, innovate through testing and experimentation and learn from failures while celebrating success. We are committed to developing our own expertise and knowledge to ensure we bring the latest thinking to our roles.The Manager, Adv Data Analysis and Insights acts as a domain expert who proposes and delivers targeted research and advanced analytics required to support business decision making. This role participates in multiple projects and requires independence, critical thinking, and confidence in applying statistics and analytics techniques. This role also serves as a strong business communicator with leadership, sponsors, and peers, collaborating with them to create key findings for moderately sophisticated business problems. The Manager is an individual contributor and does not directly oversee staff. The Expertise and Skills You Bring<ul><li>Bachelor’s or equivalent Degree with 4+ years of experience working with data insight solutioning. Preferred BS/MS in Engineering, Computer Science, Data Science, or a related field.</li><li>Basic competence in translating business problem into Analytical/Quantitative/Advanced Analytics</li><li>Knowledge in Business Statistics, Quantitative methods with ability to deliver outcomes in a fast-paced environment. Experience using statistical tools to interpret data sets, paying particular attention to trends and patterns for diagnostic and predictive analytics</li><li>Expertise with data workflow tools, solid understanding of data and database concepts, tools, and technologies with ability to optimize and drive scale</li><li>Proficient with writing and decoding SQL and Python, and working experience with Python libraries</li><li>Proficient with BI (Business Intelligence) and analytical tools such as Alteryx, Tableau, and Power BI</li><li>Takes a consultative approach understanding needs of others and regularly communicating ideas or suggestions in terms that lead to actionable outcomes and building lasting partnerships with stakeholders</li><li>Understanding of Data insight life cycle and experience working with large data sets, preferred</li><li>Agile experience, preferred</li><li>Presentation experience, preferred</li><li>Financial services experience, preferred</li></ul><ul><li>Note: Fidelity will not provide immigration sponsorship for this position.</li></ul>The TeamWe collaborate with the Product Areas and Squads aligned to our Data Domain. By demonstrating and promoting Fidelity and agile leadership behaviors, we sustain and evolve our innovative agile culture.<h3>Certifications:</h3><h3>Category:</h3>Data Analytics and InsightsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Manager, Data Analytics and Insights

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This is an opportunity to join the Enterprise Platform (EP) -Digital Banking Services team within American Express. Join us, if you have the talent and desire to create the vision for innovative Banking products and services. As aProduct Manager, you will join a team that develops and delivers new American Express Digital Banking Products for Consumers and Small Businesses: checking accounts, personal savings and debit cards. This new group is nimble and creative, with the power to shape our product vision, strategy and roadmap for American Express Banking Products. We are a hard-working, fun-loving team that delivers exciting next generation capabilities for banking products and benefits to our customers.As a Product Manager in Digital Banking you will play the role of a Product Owner in an agile/SAFE set up and leads a scrum team responsible for the development and deployment of Core Banking Capabilities and/or APIs. The successful individual ensures that the Product meets the evolving needs of the enterprise through continual innovation, evaluation and deployment. Requires strong organizational, and detail technical knowledge ofAPI’s .Must work well in a dynamic, complex environment and under deadline pressures. Coordinates the efforts of a scrum team within a SAFE train to deploy the new features across markets and products.The Product Manager has responsibility for working key features/user stories with the scrum team and working directly with the Senior Product Manager who owns the prioritization and roadmap.The Product owner will report and assist the Senior Product Manager/Responsibilities:<ul><li>Banking Domain knowledge specific to Core banking, money movement and banking customer role management and access</li><li>Partners with vendor and internal Product Managers, Product Owners, New Product Development, Business Partners and Architects to help assure strategy, vision and road map alignment and execution.</li><li>Manages priority with the vendor team and ensure use of tools and processes across SAFE and followed</li><li>Collaborates with Delivery Managers (DMs), Release Train Engineers (RTEs) and TPMs to identify and coordinate cross-platforms dependencies</li><li>Manages external relationships, e.g.product partners or technology vendors on behalf of Technology organization.</li><li>Detail understanding and practice in SAFE agile framework</li><li>Previous experience with large/global programs and/or portfolios</li><li>Communicates and build consensus across disciplines in crafting the product roadmap</li><li>Work with leadership to define and articulate a long-term product strategy and roadmap with clearly defined business metrics and targets</li><li>Support development of appropriate tracking and reporting to track product performance post launch in order to evaluate future investment</li><li>Produce return on investment analyses and optimization recommendations</li><li>Identify risks, challenges, opportunities and business integration needs</li><li>Enable cross-functional collaboration with relevant teams within the product scope</li><li>Translates product roadmap into well-defined product requirements/user stories and acceptance test criteria</li><li>Leads and mentors associate product managers</li><li>In conjunction with Director, supports the creation of a Product Backlog for a specific product</li><li>Prioritizes and maintains the sprint backlog consistent with the Outcomes and Product Roadmap and performs story elaboration with the implementation team</li><li>Partner with the design and technology teams to develop, test and deliver the defined capabilities and rapidly iterate new solutions.</li><li>Ensures all solutioning is clear between Amex and the vendor</li><li>Works closely with analytics and uses internal data tools to understand measure success and impact to critical metrics</li><li>Reviews and accepts completed user stories</li><li>Reviews/demonstrates sprint-related or general functionality with external partners and customers, including the Director of Product Management and other colleagues</li><li>Coordinates communications and facilitates resolution of risks, issues, and changes tied to the product backlog</li><li>5+ years of experience in Product Management with proven track record in defining winning product constructs and delivering a product vision and strategy Experience with rapid and iterative software development methodologies</li><li>Proven track record managing large, complex products with multiple partners</li><li>Bachelor’s Degree in related field required; advanced degree preferred</li><li>Digital Banking experience is a plus</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager - Digital Product Management; Digital Banking

<h3>Job Description:</h3>The RoleAs the Data Analysis and Insights Chapter, we support the Data Domain by blending expertise in business intelligence and advanced analytics with a passion for delivering results. In an agile structure, we partner with partner with squads and business partners to deliver data insights and ensure respective products or services are designed to the optimal standard. We ensure alignment on the 'what' and 'when' work is to be performed through ongoing planning and prioritization of a product backlog. We collaborate as squad members and work iteratively, innovate through testing and experimentation and learn from failures while celebrating success. We are committed to developing our own expertise and knowledge to ensure we bring the latest thinking to our roles.The Senior Manager, Adv Data Analysis and Insights acts as a domain expert who develops targeted research and insights required to support business decision making using advanced analytics and quantitative methods. This role leads complex projects with a functional divisional impact, demonstrates strategic thinking, tactical planning, and has strong understanding of advanced analytics and python skills. This role serves as key business communicator with senior leaders, sponsors, and peers, collaborating with them to create key findings for sophisticated business problems. The Senior Manager is an individual contributor and does not directly oversee staff. The Expertise and Skills You Bring<ul><li>Bachelor’s or equivalent Degree with 6+ years of experience working with data insight solutioning. Preferred BS/MS in Engineering, Computer Science, Data Science, or a related field.</li><li>Proficient in solving business problems using Business Statistics, Quantitative methods with ability to deliver speedy outcomes in a fast-paced environment. Proven experience using statistical tools to interpret data sets, paying particular attention to trends and patterns for diagnostic and predictive analytics</li><li>Expertise with data workflow tools, solid understanding of data and database concepts, tools, and technologies with ability to optimize and drive scale</li><li>Expertise with writing and decoding SQL and Python scripts, and proven experience working with Python libraries</li><li>Proficient with BI (Business Intelligence) and analytical tools such as Alteryx, Tableau, and Power BI</li><li>Takes a consultative approach understanding needs of others and regularly communicating ideas or suggestions in terms that lead to actionable outcomes and building lasting partnerships with stakeholders</li><li>Understanding of BI product life cycle and experience working with large data sets, preferred</li><li>Agile experience, preferred</li><li>Presentation experience to Executive and Senior Leadership, preferred</li><li>Financial services experience, preferred</li><li>Note: Fidelity will not provide immigration sponsorship for this position.</li></ul>The TeamWe collaborate with the Product Areas and Squads aligned to our Data Domain. By demonstrating and promoting Fidelity and agile leadership behaviors, we sustain and evolve our innovative agile culture.<h3>Certifications:</h3><h3>Category:</h3>Data Analytics and InsightsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Manager, Data Analytics and Insights

<h3>Job Description:</h3>The RoleDo you have a solid understanding of regulatory reporting requirements for SEC-registered investment companies? Would you be interested in leading a team responsible for the implementation of new regulatory reporting requirements and improving processes by streamlining and introducing automation? If this sounds like you, this job is for you!In this role, you will leverage your people management skills and attention to detail to ensure delivery of accurate and time-sensitive regulatory reports and filings required for shareholders and regulators. You will also coach and mentor staff to achieve high-quality results and adhere to process controls to proactively mitigate risk. Your ability to work within a team and under pressure to meet deadlines will be essential to our success and in helping to support the service line’s overall mission to deliver high-quality and efficient shareholder reporting solutions for Fidelity’s registered funds. The Expertise and Skills You Bring<ul><li>Strong people management skills, with the ability to lead a team with operational excellence and develop talent to ensure the future success of the organization.</li><li>Bachelor’s degree or equivalent, with 5+ years of experience in financial services—preferably within mutual fund operations, a custodian bank, or an asset manager—with a focus on financial regulatory reporting or accounting.</li><li>Deep understanding of risk frameworks, with the ability to design and lead processes that ensure a robust control environment.</li><li>Innovation-focused mindset, with a proven ability to identify opportunities for process improvement and automation.</li><li>Effective communicator and influencer, capable of working across all levels of management to drive high-impact decisions quickly and accurately.</li><li>Comprehensive understanding of workflows and requirements of internal and external business partners, as well as related systems and applications.</li><li>Experience in assessing operational impacts of initiatives, with the ability to anticipate and coordinate operational readiness.</li><li>Excellent written and verbal communication skills, with strong presentation capabilities and attention to detail.</li></ul><h3>The Team</h3>In Shareholder Reporting, we’re on a mission to deliver SMART, SIMPLE and SCALABLE shareholder reporting solutions while cultivating our talent. Our team is part of the Fidelity Fund and Investment Operations (FFIO) organization. In fact, we’re the largest service line within FFIO and are responsible for producing and distributing financial statements, prospectuses, and other fund and legal documents to our customers and filing them with the SEC. Doing this in the smartest and most effective way is more important than ever as we are in the midst of developing reporting solutions for Fidelity’s new investment products, including alternative investments, while incorporating new and changing regulations and implementing a brand new technology platform that will transform the way we work. We offer ample opportunities to develop key knowledge, experience, and capabilities that will continue to contribute to Fidelity’s current and future success!<h3>Certifications:</h3><h3>Category:</h3>Investment OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Manager, Shareholder Reporting Team Lead

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Dining (Resy &amp; Tock) is seeking enthusiastic Business Development Representatives to join our team. In this role, you will generate new business opportunities (meetings) by following proven processes in order to turn prospects into business accounts. We are seeking highly driven, results-oriented individuals who are eager to learn the fundamentals of sales through coaching, training, and hands-on experience.&nbsp;In this position you will master how to manage the top of the sales funnel from prospecting and qualifying to generating meetings for Account Executives. Your efforts will contribute to the overall Sales team goal of signing new business accounts. To do so, you will work collaboratively with both your manager and the Account Execs on the prospecting strategy for your assigned city, region, or territory.<h4>What You’ll Do:</h4>·Identify and engage potential restaurant partners through outbound efforts — including email, cold calling, and social media outreach — to set meetings for Account Executives.·Research restaurant openings to add qualified prospects to a growing sales pipeline.·Collaborate with Account Executives and your Manager to develop city-specific strategies and generate qualified sales meetings.·Become an expert in using sales tools like Salesforce and Outreach to maintain an organized pipeline, track communications, and report on business activities.·Respond to inbound leads while maintaining a strong focus on outbound prospecting and opportunity creation.·Cultivate a deep understanding of company products, restaurant operations, and hospitality industry trends to support thoughtful and strategic outreach.<h4>Who You Are:</h4>·Bachelor’s degree and 0–3 years of sales, business development, or related experience.·Excellent written and verbal communication skills, with confidence engaging prospects across multiple channels.·Tenacious, self-motivated, and driven to achieve and exceed goals in a dynamic, fast-paced environment.·Highly organized with the ability to adapt, prioritize, and stay resilient under pressure.·Eager to learn, grow, and develop your career within a collaborative, high-performing sales team.·Strong passion for the restaurant and hospitality industry and curiosity about how technology can support its growth.·Prior restaurant experience is a plus, but not required.Salary Range: $20.00 to $33.05 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

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