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Supports the Company’s goals related to the financial facets of onsite operations by completing accounting, bookkeeping and other financial responsibilities related to assigned portfolio of communities. Additionally, the Community Support Specialist will prepare financial close out, ensure accuracy and process all payables, and will be responsible for resident and vendor communication and related accounting and financial transactions as necessary. JOB DESCRIPTION1. Contributes to and facilitates an optimized consumer experience in a virtual environment via phone, email, or other technologies.2. Conducts detailed reviews and processes onsite operational expenses for payment by reconciling work performed, confirming receipt of goods, and coding expenses to appropriate Chart of Account codes. Additionally, manages communication between the vendor/contractor, accounting, and the client/owner as needed.3. Communication with residents regarding account balances, implements procedures for collecting on delinquent accounts, and enforce lease contracts to maximize revenue.4. Follows the Company’s established procedures related to regaining possession of apartments by following proper notice requirements, filing of documents with legal representation. Ensuring proper communication and coordination of the processes for representation in court with local onsite teams and legal counsel.5. Detailed review and completion of final accounting procedures to ensure accurate billing and minimize liability of damages to communities.6. Coordinates setting up new vendors, contractors, and other service providers for payment, contacts vendors and others as needed to research and resolve invoice and payment disputes and issue payments.7. Reviews utility billing resident charges to ensure accuracy and coordinates with onsite teams to address unit level discrepancies.8. Assists with administrative paperwork within the resident lifecycle to include but not limited to move-in and move- out procedures, resident renewal processes, resident file audits, resident insurance audits, and other administrative tasks as necessary.9. Promotes resident satisfaction and retention by responding to questions and requests in a timely manner, and taking appropriate action to resolve and address resident account related issues.#LI-RF1#INDThe salary for this position is $55,000/year.Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.Corporate Positions: In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.Onsite Property Positions: In addition to the base salary, may be eligible for a discretionary weekly, monthly and/or quarterly bonus based on budget.Greystar seeks to attract, recruit, advance and retain top talent. Greystar’s compensation strategy is tailored to appropriately reward the skillset and experience that a&nbsp;team member will bring to the organization.Robust Benefits Offered for Full-time Team Members:<ul><li>Medical, Dental, Vision, Life</li><li>401(k) with Company Match (eligibility required)&nbsp;</li><li>Short-term &amp; Long-term Disability</li><li>Critical Illness/Accident/Hospital Indemnity Plans</li><li>Employee Assistance Program</li><li>Generous Paid Time Off: Time off benefits include vacation, holidays, personal days, and sick time and parental leave</li></ul>For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar

Community Support Specialist - Property Management

OverviewYou’re detail-oriented and love building professional relationships. The opportunity to help members reach their financial goals excites you. You will be the face of OnPoint, welcoming members and nonmembers alike. You will be responsible for supporting the branch with exceptional member service and management of the lobby area. We provide competitive pay; 100% paid premiums for employee medical, dental and vision; a generous vacation package; 401k matching; tuition reimbursement and more! OnPoint is growing, and we are looking for someone like you to join us at our team!Responsibilities<ul><li>Responsible for exceptional member service to include eye contact, welcome greeting, calling member by name, interest and willing to help, energy in body language and tone, friendly comments, ensuring members needs are fulfilled and appreciative closing remarks.&nbsp;&nbsp;</li><li>Lobby Management to include running the Front Desk when needed.</li><li>Assist members with Servicing Transactions, to include but not limited to Courtesy Signings, Fraud, Account Maintenance, Account issues, Notary, etc.</li><li>Listen, identify, process and recommend solutions based on members’ needs. Takes initiative to utilize all available resources to ensure members are assisted completely.</li><li>Manage all branch calling lists in order to further develop and/or retain relationships.</li><li>Listen for clues and identifies cross-sell opportunities and refers to appropriate staff members as appropriate.</li><li>Keep informed on up-to-date financial services and tools offered by the Credit Union to assist members in using these services and tools.</li><li>Perform all teller transactions, maintains cash drawer, and balances within guidelines established by Credit Union.</li><li>Perform any additional duties as required by the Branch Management Team.</li></ul>Knowledge, Skills &amp; Abilities<ul><li>Demonstrated knowledge and experience operating systems.</li><li>Ability to give exceptional member service and have strong interpersonal communication skills.</li><li>Work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union.</li><li>Ability to coordinate and complete a variety of assignments simultaneously and prioritize work.</li><li>Ability to be self-directed and work under limited direct supervision.</li></ul>Qualifications<ul><li>A minimum of 1-2 years previous financial institution, retail sales, or customer service position involving cash experience preferred.</li><li>Bilingual skills are a plus.</li><li>High school diploma or GED required</li></ul>Additional Information:Hours of Operations: Monday - Thursday 9 AM - 5:30 PM, Fridays 9 AM - 6 PM, Saturdays 9 AM - 1 PMStarting Pay: $22.00 per hour!At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background. We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.&nbsp;JobFamilyRetail DeliveryJobFunctionRetail DeliveryPayTypeHourly

OnPoint Community Credit Union

Teller/Branch Service Specialist - Vaughn St 

Title:&nbsp;Aviation Faculty&nbsp;
Employee Classification:&nbsp;12-Month Faculty
Institution:&nbsp;Northeast State Community College
Department: Aviation - Technologies
Campus Location: Northeast State Community College
Salary:
$55,881- $69,850 annual salary dependent on experience for candidates with an associate degree
$58,674- $73,343 annual salary dependent on experience for candidates with a bachelor’s degree
$61,608 - $77,009 annual salary dependent on experience for candidates with a master’s degree
$69,864 - $87,329 annual salary dependent on experience for candidates with a PhD
Please use the Total Compensation Calculator found on the <a href="https://www.northeaststate.edu/faculty-and-staff/human-resources/careers.html" target="_blank">Northeast State Careers Page</a> for a breakdown of the value of the benefits offered to employees of the college.
Job Summary
Reporting to the Aviation Program Director and the Dean of Technologies, the Aviation Faculty member is responsible for teaching a full range of college-level Aviation classes, including teaching at off-campus sites, high schools (dual enrollment/Middle College), or online as assigned. The primary responsibility will be teaching General Fundamentals Aviation courses to include dual enrollment. The faculty member will develop and teach traditional, online, and hybrid courses, as needed; be responsible for ordering equipment; help recruit and advise for the department; and perform all duties associated with community college faculty.
Job Duties
• Complete all required reports such as attendance and grade submissions.
• Complete annual performance review and maintain related records.
• Teach assigned courses via on ground, online, hybrid or web-enhanced modalities.
• Teach evening, weekend, off-campus, dual enrollment, and distance-based courses as required.
• Develop curriculum, evaluate, and review departmental courses.
• Promote communication with transfer institutions, professional associations, and other external constituents to support student success.
• Evaluate and monitor progress to achieve individual and unit goals and objectives.
• Effective interaction with stakeholders. Routine Instructional Objectives
• Teach an average of 15 equated hours per semester during day or evening; on/off campus.
• Devote a minimum of 37.5 hours per week to the institution, maintain appropriate office hours as determined by the college officials, and bring the attention of the appropriate dean any commitments which might affect effectiveness.
• Generate a minimum of 300 student credit hours per semester.
• Assist the dean in the development of departmental schedule of classes.
• Recommend adoption of course textbooks in collaboration with other professional staff members in the department.
• Assist with the implementation of departmental exams and standardized tests when such use is deemed feasible and beneficial.
• Participate in faculty development activities to improve professional effectiveness.
• Participate in evaluation of instruction via peer, student, and self-evaluations.
• Provide copies to dean of syllabi and final examinations of courses taught.
• Supervise laboratory and other instructional activities in a conscientious and professional manner.
• Meet all classes promptly as scheduled with any deviation being filled promptly and accurately through the appropriate channels.
• Assume responsibility for giving examinations and all other types of evaluations necessary to determine student level of performance and understanding.
• Collaborate with Library personnel in the selection development, and distribution of resource materials used by the faculty member’s department.
• Respond in a timely fashion to deadlines.
• Cooperate with other areas of the college in order to provide an effective educational program. Routine Curriculum Objectives • Develop and recommend to the dean new courses and programs of study when the need arises.
• Recommend modification or discontinuance of courses or programs of study, if appropriate.
• Assist the Advising Resource Center by advising students regarding issues related to the department/division. Routine Administrative Support
• Assist in the preparation of budget request each fiscal year.
• Originate and recommend requisitions for purchase of supplies and equipment and other uses of appropriate budgetary funds for the instructional program.
• Originate requests for professional travel in support of personal faculty development.
• Assume responsibility for all equipment assigned to the faculty member or others under his/her supervision.
• Recommend to the dean needs for custodial care and maintenance of physical facilities in support of instructional work or study.
• Assist in the preparation of proposals for special, federal, state, and private projects and grants.
• Attend all divisional faculty meetings and participate in the discussion of academic issues during these meetings.
• Complete requested assignments.
• Attend all officially called assemblies or faculty meetings.
• Provide academic advisement for students.
• Communicate effectively and work cooperatively with faculty, staff, and student population.
• Assist in marketing/recruiting activities.
• Participate and expedite the process of faculty evaluation following established procedures.
• Serve on committees as appointed.
• Perform all other duties as may be assigned.
• Other objectives of a problem-solving, innovative, professional growth, or community service nature are generally identified and agreed upon by a faculty member and appropriate dean in support of institution or divisional goals.
Minimum Qualifications
• Associate degree or higher in Aviation or related field from an accredited institution. • Federal Aviation Administration Airframe and Powerplant Certificate. • At least two (2) years of experience in the field of Aviation maintenance. • At least one (1) year of experience in classroom or practical instruction. • Experience with curriculum and/or course development
Preferred Qualifications
• Experience with the requirements of the Federal Aviation Administration for CFR 14 Part 147. • Three (3) or more years of experience in the field of Aviation maintenance. • Two (2) or more years of experience in classroom or practical instruction. • Teaching experience with technology, including online instructional tools and mobile devices. • Conversational ability or fluency in English and an additional language.
Knowledge, Skills, and Abilities
• Knowledge of FAA regulations related to general aviation aircraft. • Knowledge of FAA-recognized procedures for instruction development. • Technology Skills: MS Office Suite; videoconferencing software; digital records management systems; general operating systems and data information systems. • Ability to work with student populations who represent a wide range of academic ability.
Additional Notes • Local travel may be required between multiple college campuses as well as to high schools in the Northeast State service area.
For assistance regarding the job ad, application process, or application status, please contact the Office of Human Resources at 423-354-5183 or <a href="mailto:HRstaffing@northeaststate.edu" target="_blank">HRstaffing@northeaststate.edu</a>. 
Special Instructions to Applicants: To be considered for a position at Northeast State, you must create an online application. A resume and unofficial transcripts are required; a cover letter is optional. You will also be required to provide the contact information for a minimum of three (3) professional references. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note that attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience.

Motlow State Community College


      Aviation Faculty
    

Title: Administrative Assistant I
Salary Range: $31,368.00
Contract Term Length:&nbsp;12 Months
Standard Hours:&nbsp;37.5
Work Location:&nbsp;On-Site
FLSA Status: Non-Exempt
College: Big Sandy Community &amp; Technical College
Campus Location: BSCTC - Prestonsburg Campus
Department: General Education 
Total Rewards
Big Sandy Community &amp; Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:
<ul>
<li>Exceptional health care, vision, dental coverage for you and your family</li>
<li>Tuition reimbursement/waiver for you, your spouse, and dependents</li>
<li>403(b) retirement plan: a 5% employee contribution receives a 10% employer match</li>
<li>Vacation/Sick Time</li>
<li>Work-Life Balance</li>
<li>9.5 Paid Holidays</li>
<li>2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions</li>
<li>Employee Assistance Program</li>
</ul>




Job Summary
Big Sandy Community and Technical College is seeking a detail and customer service oriented Administrative Assistant I to join our General Education Division. This role provides essential administrative and operational support to the dean, faculty, and students across General Education programs. The ideal candidate will be organized, collaborative, and committed to supporting student success and academic excellence.




Job Duties:
• Enter and maintain course schedules for General Education Division each term; process schedule changes as requested by Deans and distribute weekly updated schedules. • Process overloads, program coordinator stipends and adjunct contracts for division. • Order and manage classroom and laboratory supplies for nine General Education programs. • Maintain and reconcile expense budgets, including procard edits, for all Gen Ed budgets. • Coordinate faculty travel arrangements including registration and airfare. • Assist with data collection and assessment projects such as FYE 105 student surveys and General Education competency tracking. • Provide clerical and administrative support to faculty and Deans, including syllabi preparation, office schedules, correspondence, and meeting minutes. • Assist with event planning and logistics for Meta Majors, STEAM Day, Student Orientation, and Graduate Profile Academy. • Ensure lobby area is welcoming through bulletin board and lobby decorations. • Other duties as assigned. 




Minimum Qualifications:
• Strong organizational and communication skills. • Proficiency in Microsoft Office Suite and familiarity with budget tracking systems. • Ability to manage multiple tasks and meet deadlines in a dynamic environment. • Commitment to student-centered service and teamwork. &nbsp;




Preferred Qualifications:
• Associate’s degree in relevant field • Minimum of two years of experience • Experience using Peoplesoft software. 




Additional Skills Requested:
Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.

Kentucky Community and Technical College System


      Administrative Assistant I
    

PROFESSIONAL STAFF
SENIOR ENTERPRISE SYSTEMS ANALYST
Number of Openings:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1
Institution:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Cleveland State Community College
Department:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Infrastructure, Information and Operations
Reports to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; VP for Infrastructure, Information and Operations
Campus Location:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cleveland, Tennessee
Salary Range:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; $69,479-$86,848
Position Status:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Exempt / Full-Time
Moving Allowance:&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; N/A
Cleveland State Community College is a comprehensive, two-year post-secondary institution, located in Cleveland, Tennessee. Cleveland State is committed to providing open access and quality education to all students. A Tennessee Board of Regents institution, Cleveland State is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). At Cleveland State, our mission is to build strong minds, careers and communities through exceptional teaching and learning, workforce development and service. We wish to hire individuals with similar values who can help us accomplish those goals.
Special Instructions to Applicants:&nbsp; 
To be considered for a position at Cleveland State, you must complete an online application. Your skills, abilities, qualifications, and years of experience will be evaluated solely based on the information provided in your application. Any work experience not included will not be considered for meeting the minimum requirements or determining compensation for the position.
Please note the following:&nbsp;
<ul>
<li>Attaching a resume does not substitute for completion of the application form.</li>
<li>Part-time work experience is calculated at 50% of full-time experience.&nbsp;</li>
</ul>
JOB SUMMARY
The Senior Enterprise Systems Analyst provides advanced functional and technical leadership for Cleveland State’s Enterprise Resource Planning (ERP) environment and integrated third-party applications supporting Student Services, including Financial Aid, Admissions, and Registration. This position ensures the accuracy, reliability, and efficiency of systems that manage the student lifecycle. The analyst designs and maintains automation processes, integrates systems to streamline workflows, and supports compliance with institutional, state, and federal reporting requirements. Serving as a senior resource for technical guidance and data integrity, this role collaborates closely with campus departments, Information Technology, and external vendors to improve business processes and enhance the student experience.
MINIMUM REQUIREMENTS / QUALIFICIATIONS
<ul>
<li>Associate’s degree or higher from an accredited institution.&nbsp;</li>
<li>A minimum of eight (8) years of professional experience in information systems, data analytics, or enterprise systems administration, including:&nbsp;
<ul>
<li>Five (5) years of professional experience using Banner (enterprise resource planning system).&nbsp;</li>
<li>Two (2) years of direct supervision experience of individuals. Direct supervision consists of clear authority over work assignments, performance evaluations, and overall job responsibilities.&nbsp;</li>
</ul>
</li>
</ul>
OR
<ul>
<li>A minimum of ten (10) years of professional experience as a functional user in Financial Aid, Admissions, or Registrar, including:&nbsp;
<ul>
<li>Five (5) years of professional experience using Banner (enterprise resource planning system).&nbsp;</li>
<li>Two (2) years of direct supervision experience of individuals. Direct supervision consists of clear authority over work assignments, performance evaluations, and overall job responsibilities.&nbsp;</li>
</ul>
</li>
<li>Advanced proficiency in SQL (Structured Query Language), Argos, and data visualization tools such as Power BI (Business Intelligence).&nbsp;</li>
<li>Extensive experience with Ellucian Banner and related Student Services applications such as Slate, Axiom, Dynamic Forms, Degree Works, and Banner Document Management Experience.&nbsp;</li>
<li>Strong communication and collaboration skills, with the ability to translate complex technical concepts for functional users</li>
</ul>
ESSENTIAL JOB FUNCTIONS
ERP and Enterprise Application Support (30%)
<ul>
<li>Provide senior-level technical and functional support for ERP (Enterprise Resource Planning) modules that support Student Services.</li>
<li>Serve as the primary liaison for troubleshooting, user assistance, and configuration in Banner and related systems.</li>
<li>Ensure the effective use and integration of third-party applications such as Slate, Axiom, Automic/UC4 (Automatic Automation), ARGOS, Degree Works, Dynamic Forms, Banner Document Management, TN FAST (Financial Aid System), DOE (Department of Education) Systems, and NextGen.</li>
<li>Coordinate upgrades, patches, and system maintenance to ensure consistent performance and data reliability.</li>
<li>Communicate updates and solutions to users.</li>
</ul>
Automation and Administration of Financial Processes (25%)
<ul>
<li>Design, implement, and manage automated workflows that improve Student Affairs operations including registration, grading, financial aid disbursement, and graduation processes.</li>
<li>Identify opportunities for process improvement, streamline departmental procedures, and enhance efficiency through automation and data-driven decision-making.</li>
<li>Ensure compliance with institutional policies, FERPA (Family Educational Rights &amp; Privacy Act), and data governance standards.</li>
</ul>
Coordinating Third-Party Application Deployments (20%)
<ul>
<li>Lead implementation and integration of third-party applications supporting Student Services.</li>
<li>Work with cross-functional teams to ensure systems align with institutional goals and user needs.</li>
<li>Manage vendor communications, coordinate testing and deployment timelines, and monitor post-implementation success.</li>
<li>Maintain a master schedule of system access, version control, and renewal cycles.</li>
</ul>
Data Integrity, Reporting, and Compliance Management (10%)
<ul>
<li>Support institutional and regulatory reporting such as Census, Enrollment, Graduation, Clearinghouse, Gainful Employment, and FISAP (Fiscal Operations Report and Application to Participate).</li>
<li>Monitor and ensure accuracy across systems through audit queries, reconciliation, and error correction.</li>
<li>Maintain compliance with federal, state, and institutional standards, ensuring timely and accurate data submission.</li>
</ul>
End User Training and Documentation Development (5%)
<ul>
<li>Develop and maintain comprehensive documentation, system guides, and training materials for Student Services systems.</li>
<li>Train staff on new features, workflows, and reporting tools.</li>
<li>Provide one-on-one and group training to improve user confidence and reduce errors.</li>
</ul>
Web Content Management (5%)
<ul>
<li>Maintain and update Student Affairs web content to ensure accurate, accessible forms and information for students and staff.</li>
<li>Coordinate regular reviews to maintain current and compliant materials.</li>
</ul>
NON-ESSENTIAL FUNCTIONS (5%)
<ul>
<li>Serve on various college committees as appropriate.</li>
<li>Participate in professional development activities.</li>
<li>Perform other duties as assigned.</li>
</ul>
KNOWLEDGE, SKILLS AND RESPONSIBILITIES
<ul>
<li>Strong analytical and problem-solving skills with the ability to manage complex student systems integrations.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Proven ability to manage multiple concurrent projects and priorities.</li>
<li>Strong oral, written, and interpersonal communication skills.</li>
<li>Commitment to data privacy, FERPA (Family Educational Rights &amp; Privacy Act) compliance, and ethical stewardship of student information.</li>
</ul>
WORK ACTIVITIES &amp; EQUIPMENT
Work activities routinely involve the use of personal computers, SQL (Structured Query Language) development tools, data reporting software, scanners, printers, and presentation equipment.
JOB LOCATION
This role is an on-site position located on the main campus of Cleveland State Community College in Cleveland, Tennessee. Occasional travel to off-campus sites within the college’s five-county service area may be needed. Additionally, there may be requirements for travel within the state or across the United States for training and conferences.
__________________________________________________________________________________________
Applicants may be subject to a background check and credit check.
__________________________________________________________________________________________
Cleveland State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Insurance: Health, Dental, Vision, Life, Disability (long and short term), FSA/HAS</li>
<li>Wellness Incentive Program (if enrolled in health)</li>
<li>Educational Assistance: Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement</li>
<li>Employee Assistance Program</li>
<li>Longevity Pay</li>
<li>Retirement Options: State of TN Pension (TCRS), 401a, 401k with $50 match, 403b, and 457</li>
<li>Fourteen (14) Paid Holidays/Year</li>
<li>Sick and Annual Leave</li>
<li>Sick Leave Bank</li>
<li>State Employee Discount Program with over 900 merchants</li>
</ul>
If you are interested, click on the link to apply.&nbsp;
Applications can be assured full consideration if submitted by November 27, 2025.&nbsp;
__________________________________________________________________________________________
Human Resources Office Telephone: 423-478-6203; FAX: 423-478-6257 Email: <a href="mailto:humanresources@clevelandstatecc.edu" target="_blank">humanresources@clevelandstatecc.edu</a>
Website:&nbsp;<a href="https://careers.tbr.edu/jobs/www.clevelandstatecc.edu" target="_blank">www.clevelandstatecc.edu</a>
The following link will direct you to a reporting section of the college’s website:&nbsp; <a href="https://www.clevelandstatecc.edu/a-z-index/how-do-i-report/" target="_blank">How Do I Report</a>


      Senior Enterprise Systems Analyst
    

Title: HVAC Instructor
Salary Range: $40,980.00 Annually
Contract Term Length:&nbsp;10 Months
Standard Hours:&nbsp;37.5
Work Location:&nbsp;On-Site
FLSA Status: Exempt
College: Big Sandy Community &amp; Technical College
Campus Location: Hager Hill Campus
Department: Technical Education
Total Rewards
Big Sandy Community &amp; Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:
<ul>
<li>Exceptional health care, vision, dental coverage for you and your family</li>
<li>Tuition reimbursement/waiver for you, your spouse, and dependents</li>
<li>403(b) retirement plan: a 5% employee contribution receives a 10% employer match</li>
<li>Vacation/Sick Time</li>
<li>Work-Life Balance</li>
<li>9.5 Paid Holidays</li>
<li>2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions</li>
<li>Employee Assistance Program</li>
</ul>




Job Summary
Big Sandy Community &amp; Technical College is seeking an HVAC Instructor to teach at our Hager Hill Campus.




Job Duties:
&nbsp; &nbsp;Effectively teach HVAC courses. • Create and actively engage all areas of the HVAC program’s academic initiatives to include any credential audits and&nbsp; apprenticeship relationships within the community. • Provide for and be actively involved in on-going evaluations, development, and enhancement of HVAC offerings. • Assist in Developing a strategic plan for improving the HVAC program to include scheduling, recruitment efforts to&nbsp; &nbsp; &nbsp;draw students into the program. • Participate in academic and student enhancement activities, including student advising. • Maintain and improve, through professional development, competence in discipline knowledge and instructional&nbsp; &nbsp;techniques. • Participate in internal and external service activities (college committees, system committees, community relations). • Perform other duties and responsibilities as assigned 




Minimum Qualifications:
Journeyman HVAC license • Minimum of two years of industry experience. • Demonstrated commitment to quality instruction, student learning, and instructional and institutional effectiveness. • Demonstrated effective technology skills, communication skills (written and verbal), and organizational and human&nbsp; &nbsp;relations skills. • Demonstrated commitment to the comprehensive community college concept and team management. • Demonstrated commitment to the KCTCS/Big Sandy Community &amp; Technical College strategic plan. &nbsp;




Preferred Qualifications:
• Associate degree or higher • EPA 608 Certification 




Additional Skills Requested:
Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.


      HVAC Instructor
    

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology on #TeamAmex.The Technology Portfolio Transformation team is seeking a highly motivated and versatile Senior Manager, Program Management to support the Strategic Workforce Planning organization. In this role, you will lead the strategy and execution of enterprise tools that empower workforce data management, analytics, and planning capabilities across the company. The successful candidate will have the opportunity on a wide range of initiatives and portfolio transformation tasks to ensure that partners are informed and brought along on the journey.Key Responsibilities:<ul><li>Develop and own the product strategy for enterprise workforce planning and data management tools, ensuring alignment with AXP’s broader Technology and SWP transformation goals.</li></ul><ul><li>Lead end-to-end product lifecycle management—from ideation and roadmap development to delivery, adoption, and continuous improvement.</li></ul><ul><li>Partner with cross-functional stakeholders (SWP, CEG, Finance, and Technology teams) to define and prioritize business requirements and ensure alignment with strategic workforce planning needs.</li></ul><ul><li>Leverage data-driven insights to optimize workforce planning, capacity management, and forecasting processes through enhanced automation and analytics.</li></ul><ul><li>Establish governance frameworks and best practices to ensure data quality, consistency, and scalability across all workforce systems and tools.</li></ul><ul><li>Manage enterprise tool integrations across systems</li></ul>Qualifications:<ul><li>Bachelor’s degree required; advanced degree (MBA or MS in Information Systems, Business Analytics, or related field) preferred.</li></ul><ul><li>8+ years of experience in product management, strategy, or enterprise tool development within technology, HR, or finance domains.</li></ul><ul><li>Proven success leading enterprise-scale digital platforms</li></ul><ul><li>Strong understanding of workforce data architecture, analytics, and governance frameworks.</li></ul><ul><li>Experience with strategic workforce planning, capacity modeling, or organizational design processes.</li></ul><ul><li>Demonstrated ability to translate business needs into scalable technical solutions and measurable business outcomes.</li></ul><ul><li>Exceptional stakeholder management and influencing skills, with a record of cross-functional leadership.</li></ul><ul><li>Strong analytical and strategic thinking, with the ability to derive insights from data and drive actionable decisions.</li></ul><ul><li>Excellent communication and storytelling skills, comfortable presenting to senior leadership.</li></ul><ul><li>Familiarity with Agile delivery methodologies and modern product management practices.</li></ul>This position is a unique opportunity for a dynamic individual who excels in a fast-paced environment and is eager to contribute to the transformation and strategic success of the Technology Portfolio Transformation team.Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager - Program Management

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Job Posting Title:Senior Therapeutic Area Specialist, Cardiovascular Community - Knoxville, TNTherapeutic Area (TA): CardiovascularPrimary Location: Field – United StatesPrimary Job Posting Location: Knoxville, TNAt Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. The BMS Mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer.Join us, build your professional career within one of the most innovative bio-pharma companies, and make a difference.Position SummaryThe TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients. The primary role of the TAS is to drive demand for BMS medicines within their portfolio for the appropriate patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working and CE^3.The role builds and maintains strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact.The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) – by meeting HCP needs in a timely and scientific manner. This role will prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values. The TAS role is field-based. A TAS is anticipated to spend much of their time spent field with external customers.Key ResponsibilitiesPortfolio Promotion<ul><li>Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.</li></ul><ul><li>Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.</li></ul><ul><li>Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.</li></ul><ul><li>Prepares and successfully implements comprehensive territory and account plans.</li></ul><ul><li>Proactively uses available tools such as SOPHIA to derive insights and to dynamically inform call plans.</li></ul><ul><li>Provides feedback on experience using these tools to leadership to enable continuous improvement.</li></ul>Fair &amp; Balanced Scientific Dialogue<ul><li>Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.</li></ul><ul><li>Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.</li></ul><ul><li>Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.</li></ul><ul><li>Maintains a high level of working expertise on emerging data for approved indications.</li></ul><ul><li>Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.&nbsp;</li></ul>Cross-functional collaboration<ul><li>Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs. </li></ul><ul><li>Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.</li></ul>Complies with all laws, regulations, and policies that govern the conduct of BMS.Required Qualifications &amp; Experience<ul><li>Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.</li></ul><ul><li>Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.</li></ul><ul><li>Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).</li></ul><ul><li>Experience in cardiovascular preferred.</li></ul><ul><li>Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.</li></ul><ul><li>Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude. </li></ul><ul><li>Strong selling and promotional skills proven through a track record of performance.</li></ul>Key competencies desiredCustomer/commercial mindset<ul><li>Demonstrated ability to drive business results.</li></ul><ul><li>Experience identifying, engaging, and cultivating credibility with customers across the patient care journey.</li></ul><ul><li>Demonstrated account management skills and problem-solving mentality. Understands the patient journey and can customize engagement and deliver tailored messages.</li></ul><ul><li>Demonstrated resourcefulness and ability to connect with customers.</li></ul>Patient centricity&nbsp;<ul><li>Understands the patient journey and experience.</li></ul><ul><li>Has a patient-focused mindset.</li></ul>Scientific Agility&nbsp;<ul><li>Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.</li></ul><ul><li>Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data.</li></ul>Analytical Capability:<ul><li>Ability to analyze data, such as prescribing patterns, market trends, and HCP preferences. Data-driven insights help TAS strategize and target their efforts effectively.</li></ul><ul><li>Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and product presentations to suit individual HCP needs.</li></ul><ul><li>Understanding how to interpret and analyze data related to BMS products, customer preferences, clinical data.</li></ul><ul><li>Ability to use CE^3 to generate insights and do dynamic call planning.</li></ul>Digital Agility:<ul><li>Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.</li></ul><ul><li>Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables TAS to respond promptly to inquiries, share updates, and maintain effective communication.</li></ul><ul><li>Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality data in a timely and compliant manner, track interactions, and plan future engagements with healthcare professionals.</li></ul><ul><li>Ability to use the Medical on Call technology effectively.</li></ul><ul><li>Keeping up to date with technological advancements and changes.</li></ul>Teamwork/Enterprise mindset<ul><li>Strong business acumen to understand and analyze business, market drivers, and develop, execute, and adjust business plans.</li></ul><ul><li>Demonstrates a strong sense of learning agility. Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations.</li></ul><ul><li>Track record of balancing individual drive and collaborative attitude.</li></ul><ul><li>Holds a high level of integrity and good judgment to navigate the role's requirements effectively and compliantly in accordance with BMS policies and procedures.</li></ul>As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company.If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Field - United States - US: $124,090 - $150,370&amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

Senior Therapeutic Area Specialist, Cardiovascular Community - Knoxville, TN

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Job Posting Title:Senior Therapeutic Area Specialist, Cardiovascular Community - Sacramento, CATherapeutic Area (TA): CardiovascularPrimary Location: Field – United StatesPrimary Job Posting Location: Sacramento, CAAt Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. The BMS Mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer.Join us, build your professional career within one of the most innovative bio-pharma companies, and make a difference.Position SummaryThe TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients. The primary role of the TAS is to drive demand for BMS medicines within their portfolio for the appropriate patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working and CE^3.The role builds and maintains strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact.The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) – by meeting HCP needs in a timely and scientific manner. This role will prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values. The TAS role is field-based. A TAS is anticipated to spend much of their time spent field with external customers.Key ResponsibilitiesPortfolio Promotion<ul><li>Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.</li></ul><ul><li>Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.</li></ul><ul><li>Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.</li></ul><ul><li>Prepares and successfully implements comprehensive territory and account plans.</li></ul><ul><li>Proactively uses available tools such as SOPHIA to derive insights and to dynamically inform call plans.</li></ul><ul><li>Provides feedback on experience using these tools to leadership to enable continuous improvement.</li></ul>Fair &amp; Balanced Scientific Dialogue<ul><li>Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.</li></ul><ul><li>Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.</li></ul><ul><li>Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.</li></ul><ul><li>Maintains a high level of working expertise on emerging data for approved indications.</li></ul><ul><li>Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.&nbsp;</li></ul>Cross-functional collaboration<ul><li>Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs. </li></ul><ul><li>Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.</li></ul>Complies with all laws, regulations, and policies that govern the conduct of BMS.Required Qualifications &amp; Experience<ul><li>Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.</li></ul><ul><li>Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.</li></ul><ul><li>Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).</li></ul><ul><li>Experience in cardiovascular preferred.</li></ul><ul><li>Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.</li></ul><ul><li>Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude. </li></ul><ul><li>Strong selling and promotional skills proven through a track record of performance.</li></ul>Key competencies desiredCustomer/commercial mindset<ul><li>Demonstrated ability to drive business results.</li></ul><ul><li>Experience identifying, engaging, and cultivating credibility with customers across the patient care journey.</li></ul><ul><li>Demonstrated account management skills and problem-solving mentality. Understands the patient journey and can customize engagement and deliver tailored messages.</li></ul><ul><li>Demonstrated resourcefulness and ability to connect with customers.</li></ul>Patient centricity&nbsp;<ul><li>Understands the patient journey and experience.</li></ul><ul><li>Has a patient-focused mindset.</li></ul>Scientific Agility&nbsp;<ul><li>Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.</li></ul><ul><li>Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data.</li></ul>Analytical Capability:<ul><li>Ability to analyze data, such as prescribing patterns, market trends, and HCP preferences. Data-driven insights help TAS strategize and target their efforts effectively.</li></ul><ul><li>Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and product presentations to suit individual HCP needs.</li></ul><ul><li>Understanding how to interpret and analyze data related to BMS products, customer preferences, clinical data.</li></ul><ul><li>Ability to use CE^3 to generate insights and do dynamic call planning.</li></ul>Digital Agility:<ul><li>Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.</li></ul><ul><li>Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables TAS to respond promptly to inquiries, share updates, and maintain effective communication.</li></ul><ul><li>Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality data in a timely and compliant manner, track interactions, and plan future engagements with healthcare professionals.</li></ul><ul><li>Ability to use the Medical on Call technology effectively.</li></ul><ul><li>Keeping up to date with technological advancements and changes.</li></ul>Teamwork/Enterprise mindset<ul><li>Strong business acumen to understand and analyze business, market drivers, and develop, execute, and adjust business plans.</li></ul><ul><li>Demonstrates a strong sense of learning agility. Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations.</li></ul><ul><li>Track record of balancing individual drive and collaborative attitude.</li></ul><ul><li>Holds a high level of integrity and good judgment to navigate the role's requirements effectively and compliantly in accordance with BMS policies and procedures.</li></ul>As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company.If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Field - United States - US: $124,090 - $150,370&amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Senior Therapeutic Area Specialist, Cardiovascular Community - Sacramento, CA

Title: Library Reference Specialist
Number of Positions:&nbsp;1
Position #:&nbsp;600080
Pay Rate:&nbsp;$37,720.00 - $46,170.00/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.
Classification: 3 – On campus
Type of Appointment:&nbsp;Full-Time
Department:&nbsp;Libraries
Required Documents Needed to Upload at Time of Application:
<ul>
<li>Resume</li>
<li>Three professional references (See below)</li>
</ul>
Reference check requirements:
<ul>
<li>Non-supervisory roles: three (3) current or former supervisors</li>
<li>Personal references (friends, clergy, customers, relatives) are not considered acceptable references</li>
</ul>
Position Summary:&nbsp;The Reference Specialist plays a key role in managing daily library operations, providing research support, and coordinating outreach and programming for a designated library (ex. Hardin Valley Campus, etc.). This position oversees the reference desk schedule, maintains the service desk environment, and leads the Seed Library. The Reference Specialist delivers in-person and virtual reference services, supervises and trains the Pellissippi Ambassadors for Library Success student employees, and ensures accurate documentation and reporting for institutional assessments. Additionally, the Reference Specialist develops promotional materials, plans events, and collaborates with campus departments to enhance library visibility and services.
Essential Functions:
32% Reference Services
<ul>
<li>Provides in-person and virtual research assistance in rotation with other public services staff, using the catalog, databases, and other resources.</li>
<li>Helps patrons refine their research questions and locate relevant information on their topics.</li>
<li>Helps patrons use a variety of tools on the Libraries’ website, including study room booking, MLA and APA style guides, research appointment booking, research and course guides, and more.</li>
<li>Records patron interactions using Springshare’s LibInsight form.</li>
<li>Explains Libraries’ policies and procedures to patrons, exercising judgement to make exceptions when appropriate.</li>
<li>Creates and edits entries in the Libraries’ database of Frequently Asked Questions (FAQ’s) in Springshare’s LibAnswers platform.</li>
<li>Investigates and recommends new technologies to support library operations.</li>
<li>Responds to patron complaints, referring them to a supervisor when necessary.</li>
<li>Collaborates with the Reference Coordinator and Instruction Librarian to develop and revise policies, processes, and procedures related to the provision of reference services.</li>
<li>Provides leadership outside of normal business hours for emergency situations, including weather, health, and safety. Coordinates communication with Facilities, Campus Police, and supervisors.</li>
</ul>
25% Supervision:
<ul>
<li>Hires, trains, supervises and evaluates approximately 6-10 Pellissippi Ambassadors for Library Success (PALS) student employees.</li>
<li>Provides student employees with constructive feedback and coaching.</li>
<li>Identifies projects in the students; areas of study in order to develop relevant skills and build their resumes.</li>
<li>Discusses the work-focused skills that student employees develop on the job, focusing on the NACE Competencies. Coach student employees on workplace expectations and reports egregious or persistent personnel issues to the Reference Coordinator and Instruction Librarian.</li>
<li>Communicates with the Financial Aid Office regarding work-study students in the department.</li>
</ul>
15% Operations: 
<ul>
<li>Manages the service desk schedule each semester for approximately 8 professional librarians, 2-3 part-time support staff, and 4-6 student employees.</li>
<li>Manages the service desk environment, organizing materials, maintaining technology resources, and recommending furnishings.</li>
<li>Provides training to staff at all library locations.</li>
<li>Updates information about library hours and locations on the website.</li>
<li>Posts information about planned and unplanned changes to e-resources access, hours of operation, and more to the Libraries’ home page using the System Status Management tool.</li>
<li>Oversees the operation of the Seed Library program at all four campuses, coordinating with site campus librarians: monitors inventory, develops quotes and budget requests, submits purchase orders, and distributes seeds, planting supplies, and marketing materials to all campus locations.</li>
<li>Assists the Reference Coordinator and Instruction Librarian with special projects associated with reference services, staff training and professional development.</li>
</ul>
15% Outreach
<ul>
<li>Develops a calendar of events with all campus librarians, focusing on the Hardin Valley Campus location.</li>
<li>Involves Pellissippi Ambassadors for Library Success (PALS) in college and departmental events, training and scheduling them</li>
<li>Creates print and digital promotional materials, adhering to accessibility standards and the Marketing and Communications style guide.</li>
<li>Plans, markets, implements, staffs, and assesses library and campus events</li>
<li>Identifies and purchases items for giveaways that promote the Pellissippi State Libraries.</li>
</ul>
8% Statistics, Reports, and Documentation
<ul>
<li>Generates use and assessment data for reference and outreach programs to improve services, operations, staffing, marketing, and programming.</li>
<li>Generates reports each fiscal year to assess progress towards the institutional strategic plan, for the IPEDS and ACRL (Association of College and Research Libraries) annual surveys, and for the School of Academic Advancement annual report.</li>
<li>Creates, maintains, and organizes documentation for the service desk, outreach, marketing, staffing, and the seed libraries in print and digital formats.</li>
<li>Runs quarterly reports to determine logged service gaps, identifying instances in which we could not meet a patron’s needs. This data is used to improve services, purchase new items for the collection, and add in demand technology resources</li>
</ul>
3% Collections:
<ul>
<li>Identifies titles to be added to the Hardin Valley Campus Library’s Leisure Reading collection.</li>
<li>Promotes the Pellissippi State Libraries’ collection using announcements, college publications, blog posts, digital signage, social media posts, and more.</li>
</ul>
2% Other Duties
<ul>
<li>Provide backup for the Reference Coordinator and Instruction Librarian and other Library Assistants at all campuses.&nbsp;</li>
<li>Provides backup support for closing library locations and staffing evenings and weekends as needed, traveling to site campus locations as necessary.</li>
<li>Other duties as assigned.</li>
</ul>
Note: The College reserves the right to change or reassign job duties, or combine positions at any time.
Required Experience: 
<ul>
<li>Bachelor’s degree required. Major in information sciences or a related discipline preferred.</li>
<li>1 year of office and/or customer service experience required.</li>
</ul>
Part-time work experience is calculated at 50% credit of full-time work experience.
Skills/Abilities:
<ul>
<li>Experience in an academic library</li>
<li>Supervisory/Management experience</li>
<li>Assessment; design of web-based assessment tools, data retrieval and analysis; UX experience (physical spaces, services, web experience, etc.)</li>
<li>Microsoft Office, including Word, Excel, Teams, SharePoint, OneDrive, and more.</li>
<li>SpringShare products, LibAnswers, LibCal, LibStaffer, LibWizard, LibGuides, and LibInsight.</li>
<li>Comprehensive understanding of the Libraries’ policies and procedures</li>
<li>Strong organizational, technical, and interpersonal skills, with a focus on patron support</li>
<li>Data-driven decision-making, and continuous service improvement</li>
<li>Able to engage in the college’s mission, vision, and values</li>
</ul>
Physical Demands:&nbsp;Position requires working at a computer for extended periods of time. It also requires bending and stretching to reach shelves, lifting of materials (up to 50 lbs.), and pushing loaded book trucks (can be over 100 lbs.), The ability to communicate effectively with patrons in person and in virtual settings (chat, email, text and telephone) is essential.
Hazards: Standard office and library related hazards.
Full-time Employment Benefits:
&nbsp;• Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if&nbsp; enrolled in health plan
&nbsp;• Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program
&nbsp;• Employee Assistance Program
• Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b
• Employee Discount program with over 900+companies
• 13 Paid Holidays/Year Includes paid days off the last week of December
• Sick Leave Bank
&nbsp;• Longevity Pay
• Many opportunities for professional development
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the <a href="https://policies.pstcc.edu/?page_id=20" target="_blank">nondiscrimination policy</a>. For questions or concerns, please contact George Underwood at <a href="mailto:gtunderwood@pstcc.edu" target="_blank">gtunderwood@pstcc.edu</a> or 865-539-7354.
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on the link to the left to apply.
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