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Description:
 OUR CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe Civic Advisor will play a crucial role in providing superior member experience with enhanced awareness and continued education of existing products and services. This is accomplished by offering digital options, processing accurate and professional member transactions and discovering member centric account solutions. The Civic Advisor will be a part of the member’s journey in exploring financial goals, building trust through operational soundness and becoming a frontline touchpoint for members and staff. At the core, the Civic Advisor will embody Civic’s values, policies and vision while fostering an inclusive environment for both branch staff and members. NORMAL DAY-TO-DAY WORK<ol><li>Demonstrates exceptional member service by providing personalized solutions, creating memorable interactions and exceeding member expectations.</li><li>Builds and fosters relationships with current and potential members to increase their financial well-being.</li><li>Exhibits adept recognition and adjustment to member needs while employing active listening techniques to effectively de-escalate member concerns. Conducts thorough research to address and resolve member inquiries, preparing necessary documentation as needed.</li><li>Maintains and balances assigned cash drawer daily, while following operational procedures and cash limits. Participates in opening and closing procedures, as needed.</li><li>Accurately processes member transaction requests and responds to member inquiries via various channels in a timely manner.</li><li>Provides lobby support and maintains a strong knowledge of products and services available to Civic members, including current promotions. Inform members about products and services other than those requested based on the member’s financial information.</li><li>Assists with in-person opening of deposit and loan accounts by ensuring all information is received timely and accurately processed.</li><li>Explains loan programs to member, evaluates their needs and recommends loan options. Complete member and loan applications and escalate to the lending department as necessary.</li><li>Participate in beta-testing for possible workflow and process improvement and provide feedback to internal/external resources as needed.</li><li>Educates members on digital solutions by providing self-service alternatives to manage finances at their convenience.</li><li>Participates in required meetings and trainings while promoting a positive team environment. Shares knowledge of member feedback and effective practices.</li><li>Collaborates with internal departments to provide a closed-loop experience for member requests.</li><li>Complies with regulation, policies, procedure and operational guidelines. Proactively assesses and mitigates operational risks, ensuring compliance with regulations, audit requests and implements security measures when appropriate.</li></ol> JOB QUALIFICATIONSHere are a few qualifications you MUST have to be qualified for this position.<ol><li>Minimum 1 – 3 years of customer service experience, or a Bachelor’s degree.</li><li>High school diploma or equivalent.</li><li>Excellent verbal, written, telephone and interpersonal communication skills.</li><li>Demonstrated strong customer service skills.</li><li>Notary Public in North Carolina, or ability to achieve in the first 6 months of employment.</li><li>PC proficient, including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li><li>Travel required on occasion.</li></ol> Here are a few qualifications we’d LIKE for you to have.<ol><li>Credit Union member service experience.</li><li>Knowledge of financial products and services, mobile and on-line banking a plus.</li></ol>If you have questions about this position description, please feel welcome to ask. You can reach HR at:Human Resources3600 Wake Forest Rd, Raleigh, NC 27609<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>

Requirements:
 PI278523054

Local Government Federal Credit Union

Member Service Advisor, Wilmington (Branch Advisor)

Our CultureEDP is a rapidly growing company — with deep experience in retail and commercial propane sales, operations and finance. We provide safe, reliable propane service to residential, commercial, industrial, and agricultural customers from Connecticut to California.We service more than&nbsp;200,000&nbsp;customers in&nbsp;24&nbsp;states, with a presence in rural America as well as in major metropolitan areas. We have become a significant player in the propane industry, recognized in 2022, 2023 and 2024 as one of the Top Ten Propane Marketers by&nbsp;LP Gas Magazine. Since our inception in 2012, EDP has helped more than 44 owners of well-run propane businesses transition to their own “next chapter” while benefiting everyone involved.Responsibilities:<ul><li>Handles customer service inbound and outbound telephone calls in a friendly and courteous manner. Works with customers daily to sustain and improve business relationships.</li><li>&nbsp;Assists General Manager in managing customer growth and retention activities by serving as liaison between customer and Service Center to ensure customer needs are being met.</li><li>Ensure all customer concerns are handled professionally, following up to confirm customer satisfaction.</li><li>&nbsp;Participates in outbound calling campaigns to retain existing customers and regain lost customers.</li><li>&nbsp;Participates in outbound efforts to collect balances on past due customers.</li><li>Assists in the delivery and service process by addressing and correcting routing exceptions.</li><li>&nbsp;Provides general administrative support by assisting in drafting and communication of internal coordination documentation, processes/procedures, customer retention activities, reports, general filing, daily route paperwork, scanning of documents and working within customer accounts to ensure accuracy of forecasting and billing.</li><li>&nbsp;Depending on location may assist with accounts payable processing and other office functions.</li></ul>Minimum Education:<ul><li>High school diploma, GED, or equivalent training and experience.</li></ul> Minimum Work Experience:<ul><li>1-2 years of customer service experience</li><li>Ability to work effectively in a team environment and be a solid partner</li><li>Foster a positive team environment that encourages open communication and collaboration</li><li>Strong interpersonal skills with a focus on customer satisfaction and relationship management, both internally and externally</li><li>Ability to resolve issues efficiently and effectively</li></ul>We Offer Amazing Benefits!In addition to competitive wages, we are proud to offer a comprehensive benefits package to help support the physical and financial health of our employees and their families.Our benefits program allows you to customize your coverage, to select the best plans to meet your family’s needs while taking advantage of tax savings. Eligible employees have the option to enroll in any of the following options with many of them offering pre-tax premium deductions to lower your taxable income, thereby reducing your income taxes.<ul><li>Medical Insurance – multiple options to choose from</li><li>Dental Insurance</li><li>Voluntary Vision Insurance</li><li>Health Savings Account</li><li>Flexible Spending Account</li><li>Confidential Employee Assistance Program (EAP)</li><li>Voluntary Supplemental Life and AD&amp;D Insurance</li><li>Voluntary Short-Term Disability</li><li>401(K) with Company Match</li><li>Tuition Reimbursement</li><li>Propane discount</li></ul>As part of your comprehensive compensation package, we provide eligible employees with the following benefits at no cost:<ul><li>Paid Holidays &amp; Time Off</li><li>$50,000 Basic Life/AD&amp;D benefit</li><li>Long Term Disability</li></ul>Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledThis job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Customer Service Rep

<h3>Job Description:</h3>RoleThe Managing Director (MD) is entrusted with a book of business of defined contribution. The Managing Director is the primary contact for the client and works in a team structure which is collectively responsible for managing, educating, resolving client issues, building relationships and meeting the needs of Plan Sponsors. The Expertise and Skills We’re Looking For<ul><li>College degree preferred or equivalent work-related experience.</li><li>Series 7 &amp; 63 required.</li><li>8+ years of Relationship Management or Client Service experience; preferably within Retirement/401K industry.</li><li>Your retirement plan record keeping and administration experience.</li><li>Your relationship management experience.</li><li>You have excellent verbal and written communication skills.</li><li>Your excellent organization and time management skills and attention to detail.</li><li>You have demonstrated problem-solving skills.</li><li>Your effective presentation skills, influence and negotiation skills.</li><li>Verifying client agreement about the issues and options before implementing with solutions. Developing, managing and maintaining strong client relationships.</li><li>Building strong partnerships based on shared commitment to mutual goals. Sets the strategic direction for the plan and demonstrates ultimate ownership and accountability for the client relationship. Acts as the client’s 'trusted advisor'.</li><li>Building client relationship to highest level of decision makers.</li><li>Planning and conducting effective in-person and/or phone meetings.</li><li>Makes thorough plans and preparations for client meetings.</li><li>Properly planning, influencing, and implementing Fidelity solutions to address needs.</li><li>Differentiating Fidelity's benefits approach against competitive benefit solutions.</li><li>Facilitating discussions with clients regarding legal, regulatory and design issues across the plan. Consults with clients on qualified and potentially nonqualified plan design alternatives.</li><li>Coordinating internal resources to provide analysis and recommendations to clients on design alternatives.</li><li>The MD is responsible for analyzing the client's investment architecture and providing appropriate alternatives.</li><li>Identifying key drivers and maintains consistent formal/informal contact with key client decision makers.</li><li>Actively facilitating Investment Review meetings.</li><li>Working closely and actively leads discussions with Investment Consulting to create effective investment strategies and develop solutions that benefit clients/Fidelity.</li><li>Assisting Plan Sponsors with plan corrections, resolving operational defects, PSW navigation, providing plan and participant literature, and contribution inquiries.</li><li>The MD is expected to own the client relationships for which they are accountable.</li><li>This includes problem resolution on behalf of clients to produce a satisfactory outcome.</li><li>The MD is considered the lead associate for the Book of Business with supporting functions (Client Service Manager, Testing and Reporting Analyst) providing services through the MD to the client.</li><li>The MD is responsible for building and developing strong internal working relationships with Fidelity personnel in support of service delivery. </li></ul>TeamThe Managing Director focuses on understanding and responding to client needs. In this position you assume a consultative role to acquire a clear understanding of the business need and the client’s perception of relevant issues. You will ensure client satisfaction by seeking feedback and anticipate issues and/or concerns to proactively provide solutions.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Relationship ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Director, Managing Director- 401K Relationship Manager

Welcome to Whataburger CareersReady to work somewhere sizzlin’? Our Restaurant Team Members are the secret ingredient who make everything come together. Every shift is a new adventure filled with teamwork, laughter, and the joy of serving craveable food. With flexible schedules, weekly pay, and growth opportunities that’ll knock your socks off, Whataburger is where it’s at!Rewards You’ll Enjoy*:<ul><li>Competitive Weekly Pay</li><li>Flexible Schedules</li><li>Scholarship Program</li><li>Paid Time Off</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Discounted Meals</li><li>Sky’s-the-limit Career Growth</li><li>A clear path to a six-figure income (our Operating Partners can earn six figures!)</li><li>Medical, Dental and Vision Benefits**</li><li>Retirement Celebration Program</li><li>Part-Time &amp; Full-Time Options</li><li>Day, Night/Evening &amp; Overnight Shifts Available</li><li>Awards and recognition for all you do</li><li>And more</li></ul>QUALIFICATIONS:<ul><li>At least 16 years old</li><li>High school diploma/GED, equivalent work experience, or is attending high school, or educational equivalent, e.g., home school or primary vocational programs</li><li>Enjoy working in a team environment to help make everyone’s day a little bit better</li></ul>Whataburger isn’t just a fast-food burger chain. We’re a family, partnering with great organizations to help support the development of future leaders and entrepreneurs. We’re proud partners of the National Federation of State High School Association which supports extracurricular programs nationwide. We work directly with RecruitMilitary as a Military-Friendly Employer encouraging Veterans, Transitioning Service Members, and Military Spouses to apply. We also draw from a diverse talent pool, through partnerships with Universities, InHerSight and the Hispanic/Latino Professionals Association (HLPA). From retirees and teens working part-time to entry-level careers to experienced professionals ready to work full time, we’re just a click away from serving up a good day!What are you waiting for? Apply now and get hired tomorrow!Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>. E-Verify is a registered trademark of the U.S. Department of Homeland Security.*Eligibility rules may apply**Team Members who average at least 30 hours per week (or 130 hours of service per month) over a 12-month measurement period are eligible for these benefits. 930 E Interstate Highway 30 Grand Prairie TX 75050

Whataburger

Restaurant  Service Ambassador - Unit 1120

<h4>Summary of Position</h4>This is a mid-level technical position that focuses on language and accessibility asset creation, retrieval from previous licensees and asset management. Attention to detail, initiative, and follow through are required in a fast-paced environment.&nbsp;<h4>Responsibilities</h4><ul><li>Plan and coordinate the creation of multi-language foreign dub and subtitle and accessibility files.</li><li>Research and coordinate with distributors and licensees for the retrieval localized assets.</li><li>Liaise with various external and internal stakeholders to problem solve technical, legal, and creative issues during the asset retrieval and localization process.</li><li>Research and track localized digital assets as needed and log data into digital asset management and internal inventory systems with an eye on proper file structure and localization terminology.</li><li>Assist with global localization queries to ensure timely delivery of assets.</li><li>Liaise with Data Analyst for submission and approval of purchase orders, wire transfers and invoices.</li><li>Update workflow trackers and provide cross functioning support with other team members.</li><li>Perform other related tasks and special projects as needed.&nbsp;</li></ul><h4>Qualifications and Skills</h4><ul><li>2-3 years’ experience working in localization facility or studio environment.&nbsp;</li><li>1-2 years’ experience working in asset management and knowledge of physical and digital localized asset formats and file types.&nbsp;</li><li>Highly organized, proactive and detail oriented to ensure accuracy in data input, orders and delivery.&nbsp;</li><li>Microsoft Office and proficiency in Excel are a must. &nbsp;&nbsp;</li><li>Working experience with SAP or similar software to process and track payments helpful.&nbsp;</li><li>Working experience with digital asset management or file delivery programs is a plus.&nbsp;</li></ul><h4>About Lionsgate</h4>Lionsgate (NYSE: LION) is one of the world’s leading standalone, pure play, publicly traded content companies. It brings together diversified motion picture and television production and distribution businesses, a world-class portfolio of valuable brands and franchises, a talent management and production powerhouse and a more than 20,000-title film and television library, all driven by the studio’s bold and entrepreneurial culture.<h4>Business Unit Overview</h4>Motion Picture Group Lionsgate operates the largest independent motion picture company in the world. The home of such beloved franchises as John Wick, The Hunger Games, Twilight, Saw and Now You See Me, Lionsgate regularly releases 10-15 wide theatrical films each year, complemented by a slate of 40-50 multi-platform and direct-to-streaming titles. Thanks to an entrepreneurial structure, creative passion, and innovative marketing and distribution strategies, the studio is capable of not only making and extending franchises, but also delivering original successes like La La Land, Wonder, Knives Out, Monster’s Ball, Precious, Fahrenheit 9/11 and Jesus Revolution. The studio has generated nearly $15 billion in global box office and earned 335 Academy Award® nominations and 71 Oscar® wins.<h4>Our Benefits</h4><ul><li>Full Coverage – Medical, Vision, and Dental</li><li>Work/Life Balance – generous sick days, vacation days, holidays, and Impact Day</li><li>401(k) company matching</li></ul><h4>Compensation</h4>$75,000 - $79,000<h4>EEO Statement</h4>Lionsgate is an equal employment opportunity employer. All employees and applicants are evaluated on the basis of their qualifications, consistent with applicable state and federal laws. In addition, Lionsgate will provide reasonable accommodations for qualified individuals with disabilities. Lionsgate will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and federal law. &nbsp;

Lionsgate

Senior Specialist, Global Localization Services

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Technical Risk Management (TRM) team, within the Global Risk and Compliance organization and led by the Chief Risk Officer, manage operational risks associated with Information &amp; Cyber Security Risk, Business&nbsp;&nbsp; Disruption, Technology&nbsp;&nbsp; Risk, Data&nbsp;&nbsp; Risk, &amp; AI&nbsp;&nbsp; Risk Management. The team also ensures that risk management activities are conducted in a manner compliant with regulatory requirements and expectations. The team aggregates and reports on key risk management and oversight activities to the relevant management and Board risk committees. This individual contributor role is part of the second line technology risk management team within the GRC group, headed by the Chief Risk Officer (CRO) of the company. This is a unique opportunity to work with a team of diverse and talented professionals who are responsible for building the technology risk management program and providing independent risk oversight to the technology, cyber security and data risks.Reporting to the Director for Technology Risk oversight, this position is responsible for independently assessing, reporting, and aggregating data risks (including data security, data architecture and data storage).&nbsp; The risks identified by this team are reported to the Senior Management, Risk Management Committees, Board of Directors, and Regulators. This position will be responsible for effectively collaborating with key stakeholders across lines of business and lines of defense to ensure data risks are managed effectively and efficiently in accordance with the company policies and applicable regulatory requirements. Essential Job Functions:<ul><li>Drive cross-functional collaboration with internal stakeholders responsible for data risk management to ensure proactive identification, measurement, management, monitoring, and reporting of data security risks.</li><li>Provide effective oversight and credible challenge to the 1st line’s implementation of data-related controls within the Risk and Control Self-Assessment (RCSA) and review the design and operating effectiveness of controls linked to data security, availability, and architecture.&nbsp;</li><li>Contribute to enterprise-wide initiatives focused on enhancing the data risk management framework, information security policies, &amp; security standards. Support development of key risk indicators and key performance indicators that delivers meaningful insights into data security risks and control performance trends.</li><li>Perform data-driven reviews focused on data risk (including data security, data architecture and data storage) and prepare risk review reports for senior stakeholders and governance bodies.</li><li>Stay abreast of applicable regulations, guidelines, and industry standards, and drive continuous enhancement of oversight practices to ensure alignment with evolving regulatory expectations and leading practices.&nbsp;</li><li>Conduct exploratory data analysis on large sets of structure data using industry standard tools (Ex: SQL, Python, Power BI, and Excel data models) to develop meaningful insights on cybersecurity and technology related data.</li><li>Learn technology, cyber security, and business continuity management processes at American Express, demonstrating strong levels of curiosity and willingness, in order to present an effective credible challenge.</li><li>Support the design of independent technology risk oversight program which defines the engagement and integration with various risk management programs, including Risk and Control Self Assessments, operational risk event management, operational risk issue management.</li><li>Help embed a strong risk-aware culture, encouraging proactive risk management behaviors within the organization.</li></ul>Minimum Qualifications:<ul><li>Minimum five years of experience in data security &amp; risk management within the banking/financial services industry including policy &amp; procedure development, risk appetite, risk control self-assessment and testing, operational event &amp; issue management.</li><li>Proven ability to identify &amp; assess risks, analyze issues and derive meaningful insights about risk trends by conducting interviews and analyzing large volumes of data.</li><li>Strong verbal and written communication skills with an ability to&nbsp;explain complex problems and ideas clearly and succinctly to senior&nbsp;management.</li><li>Ability to work in a highly collaborative environment, excellent&nbsp;relationship building skills and ability to influence partners with a firm strategic view.</li><li>Excellent analytical skills with high attention to detail and accuracy.</li><li>Excellent critical thinking and problem-solving skills.</li><li>Required self-starter who can work with minimal supervision.</li><li>Willingness to challenge traditional thinking by actively engaging in constructive dialogue.</li></ul>Preferred Qualifications:<ul><li>Educational background: Bachelor’s in computer science or information systems.</li><li>Working knowledge of one or more of the data mining tools and technologies (SQL, Python, Power BI, Excel data models, pivot tables &amp; DAX queries, R)</li><li>Experience in risk management frameworks and standards across cyber security, data risk, information technology, 3rd party, business continuity management.</li><li>Industry certifications (e.g., CISSP, CISM, CISA, CRISC, CompTIA Security+)</li><li>Understanding of risk assessment methodologies, frameworks, and industry standards (e.g., COSO, COBIT, ISO 27001, FAIR or NIST RMF).</li><li>Knowledge of relevant policies &amp; regulations (e.g., OCC Heightened Standards, FFIEC IT booklets).</li><li>Experience with Governance, Risk and Compliance tools (Ex: Archer).</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager, Information Security Manager for Data Risk

Senior Manager, Product Management (Delivery Platform) US-VA-Arlington Job ID: 2025-2457 Type: Regular Full-Time # of Openings: 1 Category: Product Management Arlington Overview It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world’s largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry.ARC is looking for a Senior Manager, Product Management (Delivery Platform) to join our team. This role will be responsible for developing a standardized capability that commercializes ARC’s data assets and delivers value-added features for enriched data programs. This capability spans ARC’s data products across multiple customer markets, including Airlines, Agencies, DMOs, Airports, Governments, and new markets. The Senior Manager owns the Discovery Point delivery platform and expands delivery capabilities with flexible options such as UI, APIs, Snowflake share, and file feeds. You will apply strong product management fundamentals and technical expertise to lead and mentor product managers, product owners, and analysts. Additionally, this role is responsible for driving cross-functional efforts to consolidate products, increase adoption, and address customer needs, while applying expertise in APIs, UI development, and best practices for new product releases. This role will define the lifecycle strategy and vision for the Delivery Platform, manage and grow the capability alongside core products, and partner with the Director, Product Management to manage the P&amp;L. The Senior Manager oversees delivery functionality across customer groups and internal stakeholders, contributes to industry initiatives that shape data exchange with ARC systems, and leads all aspects of product management, from roadmaps to implementation and cross-functional team leadership. They collaborate closely with stakeholders and senior leadership to ensure products achieve strategic goals and deliver measurable business value. Responsibilities <ol><li>Manage the entire life cycle from strategic planning to budgeting, define the product roadmap, guide the delivery team, and deploy solutions to customers.</li><li>Manage the product P&amp;L including product revenue and expense forecasting, industry value propositions and continuous review of profit and loss with re-forecasting when necessary.</li><li>Work with product marketing and other internal stakeholders when necessary to define the go-to-market strategy, providing guidance on the product positioning, key benefits, and target customers.</li><li>Convey the delivery platform or product modules vision and priorities to the Product Owner to ensure a common understanding of the needs of the product; work with Product Owners and delivery teams to prioritize product features for inclusion in build roadmaps.</li><li>Keep abreast of changes within the travel industry to anticipate changes impacting our customers and opportunities for ARC to enhance products or provide new products and services.</li><li>Seek opportunities to optimize industry policies, processes, and procedures and incorporate associated changes into ARC products.</li></ol> Qualifications <ul><li>10+ years of experience in airline and agency data, data partnerships or technical consulting, with an established record of delivering complex travel data solutions.</li><li>Ability to translate global data challenges into scalable solutions to drive revenue growth.</li><li>Strong collaboration skills with the ability to work across multiple partner groups to design data delivery models that create measurable business impact for ARC customers.</li><li>Rapidly build deep knowledge of ARC customers, users and processes, applying that knowledge to develop and manage new and existing products and services.</li><li>Own the P&amp;L for assigned products and opportunity areas, including revenue, cost, and profit targets.</li><li>Drive successful, iterative product launches in close collaboration with Product Development, Operations, Marketing and Customer Success stakeholders.</li><li>Experience with Amazon Web Services, APIs, and ARC’s technical product development architectures.</li><li>Expertise in product release strategies and operational readiness, including developing plans and documentation.</li><li>Excellent analytical, planning, facilitation, documentation, and communication skills.</li><li>Ability to understand customer business processes, optimize them and ensure product flows support and enhance those processes.</li></ul>PM21 PI278674785

Senior Manager, Product Management (Delivery Platform)

AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Description Position Summary: The Client Services Representative provides office support for the clinical units within ABH. The Representative answers phones and processes clients as they arrive for their appointments. The Client Services Representative also ensures the timely and organized scheduling of staff and patient appointments, collection of patient fees, and documentation into the computer. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation. ABH clinical units require staffing for day, evening, and some Saturday shifts. Client Service Representatives are required to be available to work any or all shifts. Duties and Responsibilities: • Manages staff schedules including scheduling clients, meetings, vacations, etc. • Notifies patients of upcoming appointments and documents missed appointments appropriately. • Maintains patient files according to department procedure/policy protocol • Pulls physical charts for daily appointments. • Verifies and enters all information into the computer accurately. • Performs office support duties, i.e. filing, typing, copying, mail distribution resulting in efficient operations • Accurately takes telephone messages and repeats key information to verify accuracy. • Collects and posts co-pays, deductibles, and self-pay deposits. • Reconciles payments at the close of business. • Verify and Posts staff schedules daily. • Processes new clients, client transfers and client closings according to procedures. • Consults with the Central Billing Office for billing and insurance questions and concerns. • Monitors the waiting room to ensure comfort and convenience of clients and families. • Maintains confidentiality as related to patients, staff members and departmental operations. • Promptly acknowledges and graciously receives patients, clients, and visitors • Completes daily tasks within the assigned shift. • Consistently coordinates work to achieve maximum productivity and efficiency within the context of a team. • Consistently performs duties with little or no supervision. • Demonstrates appropriate initiative to meet the requests of all internal and external customers. • Handles all situations efficiently, tactfully and confidentially. • Willingly accepts and accurately completes other duties as assigned to assist with business unit functions. • Demonstrates flexibility and teamwork by willing accepting any and all scheduled shifts. Minimal Qualifications: Education: High School Diploma or equivalent. Experience: One year in setting involving direct customer service. Training: Training in relevant computer programs. Valid NJ driver's license Preferred Qualifications: Experience: Two (2) years in medical setting with strong knowledge of medical records preferred. Equipment Use: Computer, copier, facsimile, typewriter and shredder. The above statement reflects the general details considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental &amp; Vision Insurance Retirement Plans with employer contributions Short-Term &amp; Long-Term Disability Coverage Life &amp; Accidental Death &amp; Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future. Job Category Administrative / Customer Service Hours Per Week 24 Weekends Required? No Holidays Required? No Shift Varies Posititon Status Part-Time Job Details Pay Range $17.5 - $25.17 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. PI278484930

Client Services Representative - Part-time

<h4>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.</h4>The Service Technician Level III (Sr. Service Technician), maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Sr. Service Technician works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely manner. This leader anticipates and evaluates potential problems then proactively develops plans to counter challenges. The Sr. Service Technician consistently strives to maintain the highest level of attention to the operational needs of the community.<h4>Essential Functions/Responsibilities</h4><ul><li>Organize and perform general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards&nbsp;</li><li>Respond to problems with successful repairs: HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spa and water features, and trash management systems</li><li>Respond to resident requests in a timely manner, delivering excellent customer service</li><li>Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed units for the highest quality of work and superior presentation</li><li>Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects</li><li>Assist in the preparation of maintenance budgets and monitor a sufficient inventory of tools and supplies</li><li>Promote safe work practices among on-site team</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul><h4>Education/Experience</h4><ul><li>High School diploma or equivalent (GED) preferred</li><li>3-5 years maintenance technician experience</li><li>Multi-family housing experience helpful</li></ul><h4>Skills/Specialized Knowledge</h4><ul><li>Capacity to read, write, and speak English, such as, the ability to read and receive and all work instructions, service requests, comprehension of required trainings, understand labels on containers, and verbally communicate with associates, residents and vendors; complete required paperwork on own.</li><li>Accurately take measurements and perform basic arithmetic</li><li>General computer skills in Microsoft Office and property management based software</li><li>Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment and safety devices</li><li>Safely use chemicals, paint, and general cleaning supplies</li><li>Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart</li></ul><h4>About the Benefits of joining the Mill Creek Team</h4><ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>Mill Creek is an Equal Opportunity Employer<h4>Are you ready to contribute to the success of Mill Creek Residential?&nbsp; If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!</h4>

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