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At American Express, our culture is built on a 175-year history of innovation, shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. &nbsp;We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:The Audit Control Management team within the Audit Department plays a critical role in strengthening the department’s control environment and risk management practices. This role will be responsible for identifying and assessing audit operational risks, driving issue and event management, and supporting audit remediation activities. The role is essential to enabling a well-controlled, resilient audit function that operates with integrity, effectiveness, and efficiency. The objective of the Audit Control Management team is to identify risks throughout audit processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag risk themes for intervention and control enhancement. This is an exceptional opportunity for you to showcase and further expand your control management skills, internal audit skills, and ability to influence positive risk management change!IAG is looking for a Control Management Manager focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across IAG.Key Responsibilities•&nbsp;&nbsp;&nbsp;&nbsp;Risk Identification &amp; Assessment: Lead the identification and proactive assessment of risks impacting the Audit department’s operations, execution, tools, processes, and audit programs. •&nbsp;&nbsp;&nbsp;&nbsp;Remediation Oversight: Drive effective root cause analysis and action plan development for identified issues; oversee timely execution and validation of corrective actions. •&nbsp;&nbsp;&nbsp;&nbsp;Process Risk Reduction: Partner across audit functions to review end-to-end processes and recommend control enhancements that improve consistency, reduce risk, and support regulatory expectations. •&nbsp;&nbsp;&nbsp;&nbsp;Provide additional identification of risks throughout the audit process and lifecycle and systems (along with IAG process owners) •&nbsp;&nbsp;&nbsp;&nbsp;Facilitate risk assessments performance (e.g., Risk and Control Self-Assessment (RSCA) in addition to further assessments and testing programs to ensure regulatory and internal standards are met. •&nbsp;&nbsp;&nbsp;&nbsp;Support risk management practices within the business •&nbsp;&nbsp;&nbsp;&nbsp;Support sharing insights, better practices, themes, etc. across the departmentMinimum Qualifications:•&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree required •&nbsp;&nbsp;&nbsp;&nbsp;3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) •&nbsp;&nbsp;&nbsp;&nbsp;Understanding of critical operational risk management lifecycle activities •&nbsp;&nbsp;&nbsp;&nbsp;Excellent project management, communication, and interpersonal skills •&nbsp;&nbsp;&nbsp;&nbsp;Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards •&nbsp;&nbsp;&nbsp;&nbsp;Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectivelyPreferred Qualifications:•&nbsp;&nbsp;&nbsp;&nbsp;Experience working within an internal audit department or second-line risk/control function. •&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with audit methodologies and audit management systems. •&nbsp;&nbsp;&nbsp;&nbsp;Strong analytical, problem-solving, and program management skills. •&nbsp;&nbsp;&nbsp;&nbsp;Proficiency in using data analytics, audit management tools, and agile delivery principles is a plus. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to thrive in a dynamic, fast-paced, and evolving environment. •&nbsp;&nbsp;&nbsp;&nbsp;Advanced degree or relevant certifications (e.g., CPA, CIA, CISA, CRMA).Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager, Control Management – Risk Assessment and ID | Internal Audit Group

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American Express&nbsp;Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express.&nbsp; We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group.Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:The Audit Control Management team within the Audit Department plays a critical role in strengthening the department’s control environment and risk management practices. This role will be responsible for establishing and maintaining a strong governance framework, developing a control testing strategy, identifying and assessing operational risks, driving issue and event management, and identifying and managing the IAG owned issues. The role is essential to enabling a well-controlled, resilient audit function that operates with integrity, effectiveness, and efficiency.The objective of the Audit Control Management team is to identify risks throughout audit processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag risk themes for intervention and control enhancement.This is an exceptional opportunity for you to showcase and further expand your control management skills, internal audit skills, and ability to influence positive risk management change!IAG is looking for a Control Management Senior Manager focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across IAG.Key Responsibilities<ul><li>Governance &amp; Reporting: Establish and maintain a strong governance framework that enables transparency, accountability, and timely escalation of risk matters to audit leadership and relevant enterprise forums.</li><li>Control Testing: Oversee the development and execution of a testing strategy to evaluate the design and effectiveness of controls supporting audit operations.</li><li>&nbsp;IAG Owned Issue &amp; Event Management: Manage the intake, documentation, resolution, and reporting of IAG owned external assessment recommendations, control issues and operational risk events within the audit department.</li><li>&nbsp;Analyze trends in issues and events to identify potential systemic risks or control weaknesses within IAG processes.</li><li>Review and advise on detailed reports on issue status, trends and outcomes to senior management</li><li>Support sharing insights, better practices, themes, etc. across the department.</li><li>Provides consultative guidance and subject matter expertise in specialized risk areas, including privacy, third-party risk management, business continuity, and application security.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree&nbsp;</li><li>4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)</li><li>Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:<ul><li>Experience working within an internal audit department or second-line risk/control function.</li><li>Familiarity with audit methodologies and audit management systems.</li><li>Strong analytical, problem-solving, and program management skills.</li><li>Proficiency in using data analytics, audit management tools, and agile delivery principles.</li><li>Ability to thrive in a dynamic, fast-paced, and evolving environment.</li><li>Demonstrates flexibility and a growth mindset, thriving in a dynamic, newly formed team environment where processes are evolving.</li><li>Advanced degree or relevant certifications (e.g., CPA, CIA, CISA, CRMA) .</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Control Management - Governance and Oversight | Internal Audit Group

Description - ExternalAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating and planning our financial plan with our leaders or creating next year’s financial forecast, you can influence both the day-to-day and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career.American Express Technology is a critical Enterprise function, serving as the backbone of all we do, from providing the underlying infrastructure of the company to building core products and services we deliver to our customers. AmEx Technology has changed dramatically over the last few years, and as Technology continues to evolve its business strategies and operating model, the Finance team will adapt accordingly to best position the organization in supporting American Express businesses.The Portfolio Manager will manage the budget and forecasting for the Production Management and Engineering organization. This role will focus on providing critical financial insights to various teams, supporting leadership with data-driven decisions, and enhancing existing financial processes and tools. Our Finance Team is committed to ongoing improvement and evolution of its roles and responsibilities, and as such, the below may be subject to refinement, addition, or modification in the future.Key responsibilities include:<ul><li>Gather details from the organization to create a full-year forecast of the cost to run the organization based on actuals, estimated run rates, and projected needs.</li><li>Merge data from multiple sources to create a narrative of finances.</li><li>Reconcile deviations in the budget, provide the cause, and offer solutions.</li><li>Support financial planning, results analysis, and management reporting for the organization (Tech Investment, Tech Operations, and Software Capitalization)</li><li>Perform in-depth financial analysis, identifying trends and reporting findings to leaders for strategic decision-making</li><li>Maintain and update dashboards and files, ensuring accurate and timely reporting of key financial metrics</li><li>Prepare and support presentation materials (e.g., monthly results) for key financial metrics and trends, delivering clear insights and data for leadership discussions</li><li>Execute on ad hoc analyses stemming from leader asks</li></ul>Minimum Qualifications:<ul><li>Minimum 5 years of Finance or equivalent experience</li><li>Proficient in Microsoft suite required, especially advanced Excel skills.</li><li>Experience using Ariba, Clarity, PMDB, GL, Apptio, and VPM</li><li>Strong financial, analytical, and problem-solving skills</li><li>Excellent communication skills: ability to distill financial data into clear and concise insights across various levels of leadership</li><li>Ability to tailor messaging to fit the audience</li><li>Robust skills to synthesize large amounts of complex data with the ability to draw key conclusions</li><li>Ability to prioritize and manage competing priorities effectively and drive results while meeting critical deadlines</li><li>Understanding of P&amp;Ls, financial metrics, cost drivers, reclassing funding, and forecast methodologies&nbsp;</li><li>Self-starter with a high degree of intellectual curiosity</li><li>Strong team player with the ability to work with and across multiple Portfolio Managers</li></ul>Preferred Qualifications:<ul><li>MBA / CPA or equivalent preferred</li></ul>Compliance LanguageSalary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Portfolio Management

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Job Posting Title:Senior Therapeutic Area Specialist, Cardiovascular Community - Knoxville, TNTherapeutic Area (TA): CardiovascularPrimary Location: Field – United StatesPrimary Job Posting Location: Knoxville, TNAt Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. The BMS Mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer.Join us, build your professional career within one of the most innovative bio-pharma companies, and make a difference.Position SummaryThe TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients. The primary role of the TAS is to drive demand for BMS medicines within their portfolio for the appropriate patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working and CE^3.The role builds and maintains strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact.The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) – by meeting HCP needs in a timely and scientific manner. This role will prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values. The TAS role is field-based. A TAS is anticipated to spend much of their time spent field with external customers.Key ResponsibilitiesPortfolio Promotion<ul><li>Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.</li></ul><ul><li>Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.</li></ul><ul><li>Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.</li></ul><ul><li>Prepares and successfully implements comprehensive territory and account plans.</li></ul><ul><li>Proactively uses available tools such as SOPHIA to derive insights and to dynamically inform call plans.</li></ul><ul><li>Provides feedback on experience using these tools to leadership to enable continuous improvement.</li></ul>Fair &amp; Balanced Scientific Dialogue<ul><li>Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.</li></ul><ul><li>Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.</li></ul><ul><li>Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.</li></ul><ul><li>Maintains a high level of working expertise on emerging data for approved indications.</li></ul><ul><li>Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.&nbsp;</li></ul>Cross-functional collaboration<ul><li>Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs. </li></ul><ul><li>Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.</li></ul>Complies with all laws, regulations, and policies that govern the conduct of BMS.Required Qualifications &amp; Experience<ul><li>Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.</li></ul><ul><li>Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.</li></ul><ul><li>Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).</li></ul><ul><li>Experience in cardiovascular preferred.</li></ul><ul><li>Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.</li></ul><ul><li>Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude. </li></ul><ul><li>Strong selling and promotional skills proven through a track record of performance.</li></ul>Key competencies desiredCustomer/commercial mindset<ul><li>Demonstrated ability to drive business results.</li></ul><ul><li>Experience identifying, engaging, and cultivating credibility with customers across the patient care journey.</li></ul><ul><li>Demonstrated account management skills and problem-solving mentality. Understands the patient journey and can customize engagement and deliver tailored messages.</li></ul><ul><li>Demonstrated resourcefulness and ability to connect with customers.</li></ul>Patient centricity&nbsp;<ul><li>Understands the patient journey and experience.</li></ul><ul><li>Has a patient-focused mindset.</li></ul>Scientific Agility&nbsp;<ul><li>Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.</li></ul><ul><li>Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data.</li></ul>Analytical Capability:<ul><li>Ability to analyze data, such as prescribing patterns, market trends, and HCP preferences. Data-driven insights help TAS strategize and target their efforts effectively.</li></ul><ul><li>Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and product presentations to suit individual HCP needs.</li></ul><ul><li>Understanding how to interpret and analyze data related to BMS products, customer preferences, clinical data.</li></ul><ul><li>Ability to use CE^3 to generate insights and do dynamic call planning.</li></ul>Digital Agility:<ul><li>Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.</li></ul><ul><li>Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables TAS to respond promptly to inquiries, share updates, and maintain effective communication.</li></ul><ul><li>Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality data in a timely and compliant manner, track interactions, and plan future engagements with healthcare professionals.</li></ul><ul><li>Ability to use the Medical on Call technology effectively.</li></ul><ul><li>Keeping up to date with technological advancements and changes.</li></ul>Teamwork/Enterprise mindset<ul><li>Strong business acumen to understand and analyze business, market drivers, and develop, execute, and adjust business plans.</li></ul><ul><li>Demonstrates a strong sense of learning agility. Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations.</li></ul><ul><li>Track record of balancing individual drive and collaborative attitude.</li></ul><ul><li>Holds a high level of integrity and good judgment to navigate the role's requirements effectively and compliantly in accordance with BMS policies and procedures.</li></ul>As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company.If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Field - United States - US: $124,090 - $150,370&amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

Senior Therapeutic Area Specialist, Cardiovascular Community - Knoxville, TN

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Job Posting Title:Senior Therapeutic Area Specialist, Cardiovascular Community - Sacramento, CATherapeutic Area (TA): CardiovascularPrimary Location: Field – United StatesPrimary Job Posting Location: Sacramento, CAAt Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. The BMS Mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer.Join us, build your professional career within one of the most innovative bio-pharma companies, and make a difference.Position SummaryThe TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients. The primary role of the TAS is to drive demand for BMS medicines within their portfolio for the appropriate patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working and CE^3.The role builds and maintains strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact.The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) – by meeting HCP needs in a timely and scientific manner. This role will prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values. The TAS role is field-based. A TAS is anticipated to spend much of their time spent field with external customers.Key ResponsibilitiesPortfolio Promotion<ul><li>Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.</li></ul><ul><li>Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.</li></ul><ul><li>Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.</li></ul><ul><li>Prepares and successfully implements comprehensive territory and account plans.</li></ul><ul><li>Proactively uses available tools such as SOPHIA to derive insights and to dynamically inform call plans.</li></ul><ul><li>Provides feedback on experience using these tools to leadership to enable continuous improvement.</li></ul>Fair &amp; Balanced Scientific Dialogue<ul><li>Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.</li></ul><ul><li>Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.</li></ul><ul><li>Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.</li></ul><ul><li>Maintains a high level of working expertise on emerging data for approved indications.</li></ul><ul><li>Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.&nbsp;</li></ul>Cross-functional collaboration<ul><li>Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs. </li></ul><ul><li>Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.</li></ul>Complies with all laws, regulations, and policies that govern the conduct of BMS.Required Qualifications &amp; Experience<ul><li>Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.</li></ul><ul><li>Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.</li></ul><ul><li>Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).</li></ul><ul><li>Experience in cardiovascular preferred.</li></ul><ul><li>Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.</li></ul><ul><li>Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude. </li></ul><ul><li>Strong selling and promotional skills proven through a track record of performance.</li></ul>Key competencies desiredCustomer/commercial mindset<ul><li>Demonstrated ability to drive business results.</li></ul><ul><li>Experience identifying, engaging, and cultivating credibility with customers across the patient care journey.</li></ul><ul><li>Demonstrated account management skills and problem-solving mentality. Understands the patient journey and can customize engagement and deliver tailored messages.</li></ul><ul><li>Demonstrated resourcefulness and ability to connect with customers.</li></ul>Patient centricity&nbsp;<ul><li>Understands the patient journey and experience.</li></ul><ul><li>Has a patient-focused mindset.</li></ul>Scientific Agility&nbsp;<ul><li>Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.</li></ul><ul><li>Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data.</li></ul>Analytical Capability:<ul><li>Ability to analyze data, such as prescribing patterns, market trends, and HCP preferences. Data-driven insights help TAS strategize and target their efforts effectively.</li></ul><ul><li>Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and product presentations to suit individual HCP needs.</li></ul><ul><li>Understanding how to interpret and analyze data related to BMS products, customer preferences, clinical data.</li></ul><ul><li>Ability to use CE^3 to generate insights and do dynamic call planning.</li></ul>Digital Agility:<ul><li>Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.</li></ul><ul><li>Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables TAS to respond promptly to inquiries, share updates, and maintain effective communication.</li></ul><ul><li>Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality data in a timely and compliant manner, track interactions, and plan future engagements with healthcare professionals.</li></ul><ul><li>Ability to use the Medical on Call technology effectively.</li></ul><ul><li>Keeping up to date with technological advancements and changes.</li></ul>Teamwork/Enterprise mindset<ul><li>Strong business acumen to understand and analyze business, market drivers, and develop, execute, and adjust business plans.</li></ul><ul><li>Demonstrates a strong sense of learning agility. Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations.</li></ul><ul><li>Track record of balancing individual drive and collaborative attitude.</li></ul><ul><li>Holds a high level of integrity and good judgment to navigate the role's requirements effectively and compliantly in accordance with BMS policies and procedures.</li></ul>As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company.If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Field - United States - US: $124,090 - $150,370&amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Senior Therapeutic Area Specialist, Cardiovascular Community - Sacramento, CA

Title: Library Reference Specialist
Number of Positions:&nbsp;1
Position #:&nbsp;600080
Pay Rate:&nbsp;$37,720.00 - $46,170.00/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.
Classification: 3 – On campus
Type of Appointment:&nbsp;Full-Time
Department:&nbsp;Libraries
Required Documents Needed to Upload at Time of Application:
<ul>
<li>Resume</li>
<li>Three professional references (See below)</li>
</ul>
Reference check requirements:
<ul>
<li>Non-supervisory roles: three (3) current or former supervisors</li>
<li>Personal references (friends, clergy, customers, relatives) are not considered acceptable references</li>
</ul>
Position Summary:&nbsp;The Reference Specialist plays a key role in managing daily library operations, providing research support, and coordinating outreach and programming for a designated library (ex. Hardin Valley Campus, etc.). This position oversees the reference desk schedule, maintains the service desk environment, and leads the Seed Library. The Reference Specialist delivers in-person and virtual reference services, supervises and trains the Pellissippi Ambassadors for Library Success student employees, and ensures accurate documentation and reporting for institutional assessments. Additionally, the Reference Specialist develops promotional materials, plans events, and collaborates with campus departments to enhance library visibility and services.
Essential Functions:
32% Reference Services
<ul>
<li>Provides in-person and virtual research assistance in rotation with other public services staff, using the catalog, databases, and other resources.</li>
<li>Helps patrons refine their research questions and locate relevant information on their topics.</li>
<li>Helps patrons use a variety of tools on the Libraries’ website, including study room booking, MLA and APA style guides, research appointment booking, research and course guides, and more.</li>
<li>Records patron interactions using Springshare’s LibInsight form.</li>
<li>Explains Libraries’ policies and procedures to patrons, exercising judgement to make exceptions when appropriate.</li>
<li>Creates and edits entries in the Libraries’ database of Frequently Asked Questions (FAQ’s) in Springshare’s LibAnswers platform.</li>
<li>Investigates and recommends new technologies to support library operations.</li>
<li>Responds to patron complaints, referring them to a supervisor when necessary.</li>
<li>Collaborates with the Reference Coordinator and Instruction Librarian to develop and revise policies, processes, and procedures related to the provision of reference services.</li>
<li>Provides leadership outside of normal business hours for emergency situations, including weather, health, and safety. Coordinates communication with Facilities, Campus Police, and supervisors.</li>
</ul>
25% Supervision:
<ul>
<li>Hires, trains, supervises and evaluates approximately 6-10 Pellissippi Ambassadors for Library Success (PALS) student employees.</li>
<li>Provides student employees with constructive feedback and coaching.</li>
<li>Identifies projects in the students; areas of study in order to develop relevant skills and build their resumes.</li>
<li>Discusses the work-focused skills that student employees develop on the job, focusing on the NACE Competencies. Coach student employees on workplace expectations and reports egregious or persistent personnel issues to the Reference Coordinator and Instruction Librarian.</li>
<li>Communicates with the Financial Aid Office regarding work-study students in the department.</li>
</ul>
15% Operations: 
<ul>
<li>Manages the service desk schedule each semester for approximately 8 professional librarians, 2-3 part-time support staff, and 4-6 student employees.</li>
<li>Manages the service desk environment, organizing materials, maintaining technology resources, and recommending furnishings.</li>
<li>Provides training to staff at all library locations.</li>
<li>Updates information about library hours and locations on the website.</li>
<li>Posts information about planned and unplanned changes to e-resources access, hours of operation, and more to the Libraries’ home page using the System Status Management tool.</li>
<li>Oversees the operation of the Seed Library program at all four campuses, coordinating with site campus librarians: monitors inventory, develops quotes and budget requests, submits purchase orders, and distributes seeds, planting supplies, and marketing materials to all campus locations.</li>
<li>Assists the Reference Coordinator and Instruction Librarian with special projects associated with reference services, staff training and professional development.</li>
</ul>
15% Outreach
<ul>
<li>Develops a calendar of events with all campus librarians, focusing on the Hardin Valley Campus location.</li>
<li>Involves Pellissippi Ambassadors for Library Success (PALS) in college and departmental events, training and scheduling them</li>
<li>Creates print and digital promotional materials, adhering to accessibility standards and the Marketing and Communications style guide.</li>
<li>Plans, markets, implements, staffs, and assesses library and campus events</li>
<li>Identifies and purchases items for giveaways that promote the Pellissippi State Libraries.</li>
</ul>
8% Statistics, Reports, and Documentation
<ul>
<li>Generates use and assessment data for reference and outreach programs to improve services, operations, staffing, marketing, and programming.</li>
<li>Generates reports each fiscal year to assess progress towards the institutional strategic plan, for the IPEDS and ACRL (Association of College and Research Libraries) annual surveys, and for the School of Academic Advancement annual report.</li>
<li>Creates, maintains, and organizes documentation for the service desk, outreach, marketing, staffing, and the seed libraries in print and digital formats.</li>
<li>Runs quarterly reports to determine logged service gaps, identifying instances in which we could not meet a patron’s needs. This data is used to improve services, purchase new items for the collection, and add in demand technology resources</li>
</ul>
3% Collections:
<ul>
<li>Identifies titles to be added to the Hardin Valley Campus Library’s Leisure Reading collection.</li>
<li>Promotes the Pellissippi State Libraries’ collection using announcements, college publications, blog posts, digital signage, social media posts, and more.</li>
</ul>
2% Other Duties
<ul>
<li>Provide backup for the Reference Coordinator and Instruction Librarian and other Library Assistants at all campuses.&nbsp;</li>
<li>Provides backup support for closing library locations and staffing evenings and weekends as needed, traveling to site campus locations as necessary.</li>
<li>Other duties as assigned.</li>
</ul>
Note: The College reserves the right to change or reassign job duties, or combine positions at any time.
Required Experience: 
<ul>
<li>Bachelor’s degree required. Major in information sciences or a related discipline preferred.</li>
<li>1 year of office and/or customer service experience required.</li>
</ul>
Part-time work experience is calculated at 50% credit of full-time work experience.
Skills/Abilities:
<ul>
<li>Experience in an academic library</li>
<li>Supervisory/Management experience</li>
<li>Assessment; design of web-based assessment tools, data retrieval and analysis; UX experience (physical spaces, services, web experience, etc.)</li>
<li>Microsoft Office, including Word, Excel, Teams, SharePoint, OneDrive, and more.</li>
<li>SpringShare products, LibAnswers, LibCal, LibStaffer, LibWizard, LibGuides, and LibInsight.</li>
<li>Comprehensive understanding of the Libraries’ policies and procedures</li>
<li>Strong organizational, technical, and interpersonal skills, with a focus on patron support</li>
<li>Data-driven decision-making, and continuous service improvement</li>
<li>Able to engage in the college’s mission, vision, and values</li>
</ul>
Physical Demands:&nbsp;Position requires working at a computer for extended periods of time. It also requires bending and stretching to reach shelves, lifting of materials (up to 50 lbs.), and pushing loaded book trucks (can be over 100 lbs.), The ability to communicate effectively with patrons in person and in virtual settings (chat, email, text and telephone) is essential.
Hazards: Standard office and library related hazards.
Full-time Employment Benefits:
&nbsp;• Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if&nbsp; enrolled in health plan
&nbsp;• Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program
&nbsp;• Employee Assistance Program
• Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b
• Employee Discount program with over 900+companies
• 13 Paid Holidays/Year Includes paid days off the last week of December
• Sick Leave Bank
&nbsp;• Longevity Pay
• Many opportunities for professional development
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the <a href="https://policies.pstcc.edu/?page_id=20" target="_blank">nondiscrimination policy</a>. For questions or concerns, please contact George Underwood at <a href="mailto:gtunderwood@pstcc.edu" target="_blank">gtunderwood@pstcc.edu</a> or 865-539-7354.
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on the link to the left to apply.
#mrp

Motlow State Community College


      Library Reference Specialist
    

Plumbing Shop Supervisor
We have an opening for a Plumbing Shop Supervisor at our Chattanooga State campus!
Our Purpose&nbsp;- We support and empower everyone in our community to learn without limits.
Our Values:&nbsp;
We cultivate a welcome and caring environment.
We care about the well-being of each other.
We instill trust through integrity and transparency.
We encourage fearless innovation and resilience.
We collaborate to build a better future.
Our Mission&nbsp;-&nbsp;We are Chattanooga State, a dedicated team that delivers accessible, innovative learning opportunities that surpass expectations.&nbsp; Together, we enrich the lives of students, and their families; develop a talented workforce; and partner with our community to lead boldly into the future.
POSITION SUMMARY
The Plumbing Shop Supervisor is responsible for the installation, maintenance and repair of all plumbing systems on the campus. This includes, but is not limited to lift stations, water heaters, sinks, toilets, water fountains/bottle fillers, etc. This position conducts all backflow inspections and provides input regarding plumbing systems on new buildings and remodels.
ESSENTIAL FUNCTIONS
Program Innovation
<ul>
<li>Coordinate, supervise and assist in activities involving the college’s plumbing, boiler, hot water,</li>
<li>Perform maintenance and installation functions associated with all water system equipment.</li>
<li>Direct and perform a variety of repair or replacement functions related to plumbing, minor</li>
<li>Measure, cut, thread, an assist in the installation of pipes and tubing.</li>
<li>Supervise and perform work in the installation, maintenance and repair of the college plumbing, potable water, and sewer systems.</li>
<li>Perform skilled and semi-skilled plumbing work in the maintenance and repair of plumbing systems, equipment and fixtures.</li>
<li>Repair and replace valves and other plumbing components.</li>
<li>Repair and replace hot water tanks, circulating pumps, etc.</li>
<li>Read work orders and blueprints.</li>
<li>Perform actual plumbing duties when required.</li>
<li>Inspect assigned jobs and estimate the materials required to complete the job.</li>
</ul>
Holistic Student Support
<ul>
<li>Conduct preventative maintenance on water heaters, pipes, pumps, etc. in a timely manner.</li>
<li>Clean sewer and drain lines, toilets, etc.</li>
<li>Repair and replace broken water and sewer lines.</li>
<li>Assure compliance with appropriate safety standards.</li>
<li>Keep an organized and tidy work area, supply area and vehicle.</li>
<li>Drive a truck or golf cart as necessary.</li>
<li>The Plumbing Shop Supervisor oversees all systems and initiatives relative to plumbing at our school and works to keep them functioning properly and in good working order.</li>
</ul>
Fiscal Stewardship
<ul>
<li>Obtain needed supplies and equipment to complete assigned tasks.</li>
<li>Keep an accurate inventory of needed equipment and supplies.</li>
<li>Generate various reports and maintain shop records and files.</li>
<li>Assign workload and inspect jobs.</li>
<li>Partners with local vendors to assist with effective pricing for the institution. The Plumbing Shop Supervisor also strives to stay on top of preventative maintenance in an effort to reduce risk of failing systems and parts. The employee will assist in the development of a zero based budget.</li>
</ul>
Organizational Culture
<ul>
<li>Communicate with staff to establish and maintain effective working relationships.</li>
<li>electrical work related to water heaters, wiring of pumps and motors, etc.</li>
<li>Perform assigned personnel administrative functions.</li>
<li>The Plumbing Shop Supervisor maintains a culture of consistency and equity when dealing with all members of the campus community independent of race, gender, or sexuality.</li>
<li>Perform other duties as assigned.</li>
</ul>
REPORTS TO:
• Director of Plant Operations
• Executive Director of Plant Operations
• Vice-President of Business and Finance
• President
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of:
<ul>
<li>All local, state and federal codes relative to plumbing</li>
<li>Chattanooga State and TBR policies/guidelines</li>
<li>Plant Operations protocols and operating guidelines</li>
<li>Occupational hazards and safety precautions</li>
<li>The tools, equipment and materials common to the plumbing trade</li>
<li>Supervisory principles and practices</li>
</ul>
Skilled in:
<ul>
<li>Minor and major plumbing</li>
<li>Oral and written communication</li>
<li>Reading blueprints and schematic drawings</li>
</ul>
&nbsp;Able to:
<ul>
<li>Maintain healthy working relationships with all members of the campus community.</li>
<li>Receive and champion directives from supervisors.</li>
<li>Complete a task efficiently considering safety the most important factor.</li>
</ul>
PHYSICAL REQUIREMENTS/WORKING CONDITIONS
Heavy physical work required:
<ul>
<li>Must be able to lift at least 50 pounds safely and independently.</li>
<li>Requires the exertion of 100 pounds of force occasionally and up to 50 pounds of force</li>
<li>frequently.</li>
<li>Adverse working conditions are often encountered.</li>
</ul>
REQUIRED QUALIFICATIONS
Education and training:
<ul>
<li>Minimum of high school diploma or GED.</li>
<li>Vocational school certificate in plumbing or completion of a plumber’s apprenticeship.</li>
</ul>
May consider at least 3 years of experience in lieu of certificate or
apprenticeship.
• Experience:
<ul>
<li>No less than 3 years of plumbing experience.</li>
</ul>
Licenses:
<ul>
<li>Must have a valid driver’s license.</li>
<li>Must be able to work in Hamilton County, TN.</li>
</ul>
Salary Range: $51,844 - $60,917
* Application review will begin 15 days after posting *


      Plumbing Shop Supervisor
    

<h4>Part-Time Community Porter</h4>Job Location: Deer Ridge - Jamestown, ND Work Schedule: Monday - Friday | 20 hours per week As a Community Porter, you would have a vital role in the success of your property and the maintenance staff. You would be responsible for maintaining the community’s common areas, unit turns, and providing an excellent first impression of the interior to support our vision of maintaining the appearance and preservation of our properties.Centerspace was founded in Minot, North Dakota, in 1970. You can find our corporate support offices located in Minneapolis, Minnesota and in Minot North Dakota, along with onsite operations in nine states. From Denver, CO to Minneapolis, MN, our company continues to grow throughout the Midwest, proudly providing apartment homes to thousands of residents, extending our vision to be the premier provider of apartment homes in vibrant communities by focusing on integrity and serving others.&nbsp; Centerspace is built around our employees.&nbsp; Our Mission and Vision unites our employees as one team.Summary Professionally performs janitorial, grounds keeping, and light maintenance duties on a timely basis.Expectations Expected to follow instructions, understand established procedures and comply with deadlines.&nbsp; Generally given substantial guidance, but expected to be self-directed once trained.&nbsp; May need assistance in prioritizing duties, and setting deadlines.Essential Duties &amp; Responsibilities include the following. &nbsp;Other duties may be assigned.To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.&nbsp; The requirements listed below are representative of the knowledge, skill, and/or ability required.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.<ul><li>General property maintenance and property area cleaning.<ul><li>Routinely perform the following housekeeping tasks in all areas: sweep, mop, wax, and vacuum floors; empty wastebaskets; dust and wipe all surfaces; clean and disinfect bathrooms, showers, and bathtubs; clean kitchen and pantry, including all shelves and/or drawers; clean appliances, including the exterior surface and also inside drum; sweep and clean fireplace hearths; clean windows, mini-blinds, and mirrors; sweep and clean balconies and patios; sweep areas directly outside entrances.</li><li>Clean all common areas as scheduled by the supervisor. Areas include, but are not limited to: parking garage, individual offices, clubroom areas, community rooms, model units, corporate apartments, mailbox areas, stairwells, storage areas, and elevators.&nbsp; Periodic cleaning of windows in these common areas per the property schedule.</li></ul></li><li>Responsible for daily touch up cleaning of our tour path and show apartment homes.</li><li>May assist with light apartment maintenance with introduction to in home service requests.</li><li>Responsible for the care, maintenance, and inventory of all necessary cleaning products, supplies, and equipment used at the property.</li><li>Inform supervisor when cleaning supplies are needed. Maintains cleaning supplies and requests re-ordering of those supplies in a timely manner. Ensures the proper use of these supplies.</li><li>Be aware of and operate within OSHA (Occupational Safety &amp; Health Act) standards and company safety policies at all times. Communicates any safety or risk concerns to management.</li><li>May be responsible for snow removal such as shoveling snow and de-icing walkways, etc, depending on the property and need.</li><li>Completes apartment unit cleaning for turns.</li><li>Responsible for reporting unusual or extraordinary circumstances regarding the property or residents.</li><li>Assist in keeping grounds and building neat and free of litter and dirt; removal of weeds; spraying for weeds and insects; light snow removal; sanding and salting; cleaning or replacement of filters; and cleaning of exterior surfaces and doors.</li><li>Assistance with preventative maintenance.</li><li>Assists residents and team with high level of customer service.</li><li>May utilize work order systems for assignments and closes out tasks once completed.</li><li>Other duties as assigned.</li></ul>Travel Required Some local travel may be required.Education &amp; Experience<ul><li>Preferred: Background in custodial is preferred.</li></ul>Knowledge, Skills, &amp; Abilities<ul><li>Language Skills – Ability to read and interpret documents such as safety rules, MSDS sheets, basic maintenance instructions, and procedural manuals. Ability to understand and communicate with supervisor and tenants.</li><li>Mathematical Skills – Ability to add, subtract, multiply and divide. Calculate figures and amounts such as proportions, percentages, area, ratios, circumference, and volume as it relates to appropriate amounts of cleaning solutions to the areas needing to be cleaned.</li><li>Reasoning Ability – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.</li><li>Computer Skills – Ability to efficiently use and navigate on the internet and use web based timekeeping software.</li></ul>Physical RequirementsWhile performing the duties of this job, the employee is required:<ul><li>Constantly (66-100% of the time) - to be on feet, stand, walk; climb stairs; bend, stoop, crawl, crouch, squat, kneel; use hands and fingers to grasp, grip, turn and feel; reach above shoulders, push, pull, lift and carry; operate cleaning equipment such as vacuums and mops; and talk and hear or effectively and safely communicate. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.&nbsp; Employee must be able to visually determine the difference between clean and unclean.&nbsp; Lift up to 10 pounds.</li><li>Frequently (33-66% of the time) - lift and/or move 10 - 25 pounds; climb ladders and balance.</li><li>Occasionally (1-33% of the time) - lift and/or move more than 25 pounds, although usually with the assistance of another employee and/or equipment.</li></ul>

Centerspace

Part-Time Community Porter

Title: Admissions Advisor (Admissions Counselor I)
Salary Range: 41,750.00
Contract Term Length:&nbsp;12 Months
Standard Hours:&nbsp;37.50
Work Location:&nbsp;Discretionary Hybrid
FLSA Status: Non-Exempt
College: Gateway Community &amp; Technical College
Campus Location: Gateway Boone
Department: Admissions
Total Rewards
Gateway Community &amp; Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:
<ul>
<li>Exceptional health care, vision, dental coverage for you and your family</li>
<li>Tuition reimbursement/waiver for you, your spouse, and dependents</li>
<li>403(b) retirement plan: a 5% employee contribution receives a 10% employer match</li>
<li>Vacation/Sick Time</li>
<li>Work-Life Balance</li>
<li>9.5 Paid Holidays</li>
<li>2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions</li>
<li>Employee Assistance Program</li>
</ul>




Job Summary
This position will be responsible for developing and maintaining relationships with community organizations, employers, and adult education providers to increase enrollment of adult learners at the college. Supports the implementation of recruitment strategies designed to engage adult and nontraditional students, organizes outreach events, collaborates with staff and alumni ambassadors, evaluates admissions applications, and represents the college to prospective adult learners to attract, admit, and enroll a motivated student population.




Job Duties:
<ul>
<li>Establish a Gateway presence within the community by building and maintaining relationships with local employers, workforce development agencies, community organizations, and adult education centers to increase enrollment of adult learners on campus and online.</li>
<li>Develop, implement, and evaluate recruitment and information sessions tailored for adult learners, parents, and community partners to raise awareness about Gateway’s programs, financial aid options, and flexible learning opportunities.</li>
<li>Deliver targeted admissions messaging to internal and external audiences, highlighting career pathways, short-term credentials, and transfer opportunities designed for adult and nontraditional students.</li>
<li>Coordinate and host adult-focused recruitment events on campus and at community locations, including employer visits, open houses, and re-enrollment initiatives for stop-out students.</li>
<li>Collaborate with high school recruiters and college departments to align recruitment strategies, share resources, and strengthen outreach pipelines that support both traditional and adult learner enrollment.</li>
<li>Other duties as assigned.</li>
</ul>




Minimum Qualifications:
<ul>
<li>Bachelor's degree or equivalent</li>
<li>Knowledge of FAFSA and financial aid options for adult learners.</li>
<li>Ability to work independently and manage multiple priorities.</li>
<li>Detail-oriented, self-motivated, able to work independently and adapt seamlessly to fast-paced, dynamic environments.</li>
<li>Skilled in engaging and supporting students from different cultural and socioeconomic backgrounds. </li>
<li>Excellent verbal and written communication skills. </li>
<li>Proven ability to manage multiple priorities effectively and meet tight deadlines.</li>
<li>Proficient in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, Word).&nbsp;</li>
</ul>




Preferred Qualifications:
<ul>
<li>Experience working at the community college level.</li>
</ul>




Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.

Kentucky Community and Technical College System


      Admissions Advisor (Admissions Counselor I)
    

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology on #TeamAmex.The Technology Portfolio Transformation team is seeking a highly motivated and versatile Senior Manager, Program Management to support the Strategic Workforce Planning organization. In this role, you will lead the strategy and execution of enterprise tools that empower workforce data management, analytics, and planning capabilities across the company. The successful candidate will have the opportunity on a wide range of initiatives and portfolio transformation tasks to ensure that partners are informed and brought along on the journey.Key Responsibilities:<ul><li>Develop and own the product strategy for enterprise workforce planning and data management tools, ensuring alignment with AXP’s broader Technology and SWP transformation goals.</li></ul><ul><li>Lead end-to-end product lifecycle management—from ideation and roadmap development to delivery, adoption, and continuous improvement.</li></ul><ul><li>Partner with cross-functional stakeholders (SWP, CEG, Finance, and Technology teams) to define and prioritize business requirements and ensure alignment with strategic workforce planning needs.</li></ul><ul><li>Leverage data-driven insights to optimize workforce planning, capacity management, and forecasting processes through enhanced automation and analytics.</li></ul><ul><li>Establish governance frameworks and best practices to ensure data quality, consistency, and scalability across all workforce systems and tools.</li></ul><ul><li>Manage enterprise tool integrations across systems</li></ul>Qualifications:<ul><li>Bachelor’s degree required; advanced degree (MBA or MS in Information Systems, Business Analytics, or related field) preferred.</li></ul><ul><li>8+ years of experience in product management, strategy, or enterprise tool development within technology, HR, or finance domains.</li></ul><ul><li>Proven success leading enterprise-scale digital platforms</li></ul><ul><li>Strong understanding of workforce data architecture, analytics, and governance frameworks.</li></ul><ul><li>Experience with strategic workforce planning, capacity modeling, or organizational design processes.</li></ul><ul><li>Demonstrated ability to translate business needs into scalable technical solutions and measurable business outcomes.</li></ul><ul><li>Exceptional stakeholder management and influencing skills, with a record of cross-functional leadership.</li></ul><ul><li>Strong analytical and strategic thinking, with the ability to derive insights from data and drive actionable decisions.</li></ul><ul><li>Excellent communication and storytelling skills, comfortable presenting to senior leadership.</li></ul><ul><li>Familiarity with Agile delivery methodologies and modern product management practices.</li></ul>This position is a unique opportunity for a dynamic individual who excels in a fast-paced environment and is eager to contribute to the transformation and strategic success of the Technology Portfolio Transformation team.Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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