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Overview of Role/Job Purpose:Responsible for all new business development and revenue growth in assigned geographic territories from pipeline development to deal closure.The Regional Sales Director is responsible for the creation of cloud-based solution opportunities that resonate with client executives within the Energy and Utilities industries.Work internally with VertexOne stakeholders to craft the proper sales approach to identify and qualify engagement opportunities across multiple areas including CIS, Customer Engagement, application maintenance and hosting, business analytics, and consulting services.Essential Job Duties:<ul><li>Position VertexOne as a premier provider of SaaS solutions and services for the Utility Industry</li><li>Develop territory plans and strategies to identify key utilities to become VertexOne clients within the assigned geographic territory and Tier 1 &amp; 2 markets serving 35k-2M+ accounts</li><li>Develop working relationships with evaluation consultants, partners, and influencers</li><li>Develop account plans for key clients to identify areas of opportunity and required VertexOne resources</li><li>Establish relationships with key client executives to create excitement that results in greater awareness, credibility, and additional business opportunities</li><li>Work with internal resources in pursuit of business opportunities</li><li>Sell the entire portfolio of VertexOne Business Services solutions</li><li>Become a trusted advisor with key clients by displaying deep subject matter knowledge of utility’s operational systems</li><li>Attend trade shows, associations, conferences and serve on boards/committee’s as appropriate</li><li>When required, and qualified, respond to RFIs and RFPs</li><li>Lead the engagement team in establishing and presenting competitive and winning proposals</li><li>Update and track all sales activities in VertexOne’s CRM system</li></ul>Skills/Qualifications:<ul><li>Minimum of 5 years sales experience and familiarity with account management in the Technology, Energy, and Utilities industry</li><li>Experience in consulting and selling complex solutions and services</li><li>Experience in selling SaaS solutions</li><li>Experience in leading diverse teams through a positive, collaborative approach in developing and selling client solutions</li><li>Track record of overachievement of quota and building client relationships</li><li>Utility and/or governmental experience is strongly preferred</li><li>Experience and desire to grow and drive new business in underserved territories</li><li>Maintain high client retention rate through strong senior executive relationship skills and leadership</li><li>Energetic and passionate to achieve goals and client loyalty</li><li>Strong business orientation, judgment, and acumen</li><li>Ability to develop and maintain collaborative and effective working relationships with fellow associates to deliver the best solution to the client</li><li>Outstanding interpersonal, communication, and leadership skills</li><li>High integrity business leader working to create successful environments for all parties</li><li>Strong intellectual horsepower and curiosity</li><li>Good analytical and organizational skills to help focus time and energy</li><li>Able to think outside the box and accept nothing less than the best possible solution for each and every deal he/she leads</li></ul>Education:Bachelor’s degree in business, marketing or related area requiredLocation:Remote, US-based (must live in the Mid-West Region)&nbsp;Ability to travel 50% of the time

VertexOne

Regional Sales Director - Mid-Western Region (Must have Utility Software Sales experience) 

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!The Hospice RN is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Group (IDG), and providing palliative and supportive care to the patient/family unit.Qualifications: • Current license as RN in the state where the employee will be working • Minimum one (1) year of nursing, preferable to have experience with home health, skilled nursing, and/or case management • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet visit schedule • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Ability to visit Participant in their homes to assessments • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross.Some locations may require:<ul><li>Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Team (IDT).</li><li>Completes initial and semi-annual assessment for all Company services including, but not limited to:<ul><li>Explains services to patients/families and addresses questions regarding patient needs, fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Provides information to Physicians and other IDT members and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to enhance prevention, prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with other members of the IDT.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li></ul> Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Team (IDT), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, prevention, palliative interventions, care giving, dying process and safety practices.- Participant visit frequency dependent on risk score/needs to be determined- Home visits to assess home safety, medication compliance, nutritional compliance, DME compliance- ability to live safely in the community. • Reports changes in the patient’s condition to appropriate members of the IDT or other health professionals. • Participates with the IDT to evaluate hospice referrals/admissions for level of care appropriateness.- Attends daily IDT collaboration meetings • Presents concise and pertinent oral and written reports to IDT; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care provided by Community Health Workers and Home Health Aides as requested. • Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

RN, Care Coordinator - Float Team

<h3>Job Description:</h3>It's said that the key to a successful sales strategy is to sell yourself, sell your company, and sell your product. With a focus on employee development and collaboration, as the leader of a Fidelity branch team, you'll have the resources at your disposal to succeed on each count.The Expertise We’re Looking For<ul><li>We ask that you have at least five years in financial sales role</li><li>We believe that three or more years of management within a financial services environment is helpful</li><li>We require an active Series 9/10, 7 and 66 licenses</li></ul>The Purpose of Your RoleOur mission in the branch is to drive business opportunities by building a strong sales and service team that will embrace the company brand and cultivate revenue while ensuring high levels of customer happiness. By educating the local market, you will drive national initiatives and grow local business through in-branch customer meetings, informative seminars, lead utilization, and client appreciation.The Skills You Bring<ul><li>All-encompassing brokerage and mutual fund knowledge and expertise in financial planning</li><li>A contagious enthusiasm for hiring, mentoring and developing new branch associates</li><li>Inspired by a real passion for working collaboratively, improving productivity, and implementing ideas</li><li>Coordinating and supporting cross-company partnerships and regional corporate relationships that lead to business opportunities</li><li>Positive attitude, empowering business professionalism and strong work ethic with high level of integrity</li></ul>The Value You DeliverYou are a key leader in the Investor Center and beyond. As someone who leads, recruits, and works closely with branch employees, team building is something you take seriously. You develop sales capabilities through dedicated mentoring and coaching. You are an integral figure in running branch infrastructure, including lobby and operational technology, back office processing, and quality assurance processes.How Your Work Impacts the OrganizationYou will function as a general manager for the branch, building and leading strategies to develop your associates and their business. Your leadership and decisions will have significant impact on branch success, market growth and profitability.The base salary range for this position is $115,000 - $170,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 09 - FINRA, Series 10 - FINRA<h3>Category:</h3>Sales

Fidelity Investments

VP, Branch Leader - Lincoln Center, NY

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$91,778.29 - $137,666.25 AnnualDepartment:Health DepartmentJob Type:Regular Non-RepresentedExemption Status:United States of America (Exempt)Closing Date (Open Until Filled if No Date Specified): The Opportunity:THIS WORK MATTERS!This recruitment is "Open Until Filled" to allow for a deeper candidate pool. Applicants will be reviewed weekly with the first review on 9/23/2023.&nbsp;The Aid and Assist Program within the Community Mental Health Program (CMHP) is designated to support individuals who are in the community under community restoration orders while their criminal cases are put on hold until they are restored. The goals of this program is to support individuals with connection to services for their mental health services, physical health and provide legal skills in order to help restore assigned clients so they can assist in their own defense. The purpose of the Behavioral Health Supervisor is to provide day to day program oversight to the Clinical Service Specialists who are responsible for supporting individuals who are ordered into community restoration services. The Behavioral Health Supervisor will also be responsible for day to day program oversight, develop and implement policies, goals and objectives, manage a team of employees, and provide supervision on an ongoing basis.**This position is required to attend court as needed and be present in the office on Wednesdays.**As theBehavioral Health Supervisor- Aid and Assist,other duties will include:Supervision and Program Development<ul><li>Provides day-to-day, culturally guided administrative and clinical supervision for the Aid and Assist program.&nbsp;</li><li>This includes personnel decisions, program development, and quality assurance functions to ensure compliance with Oregon Administrative Rules (OARs) and Oregon Revised Statutes (ORS) specific to the Aid and Assist restoration process requirements.&nbsp;</li><li>This position oversees the Clinical Services specialists who manage a caseload of individuals who are ordered into community restoration services.</li><li>Identification of staff skill sets and desired future goals; and provide staff opportunities for growth and development through coaching, performance evaluations, and offer training opportunities consistent with long-term staff vision that also align with the mission of the Division.&nbsp;</li><li>Initiate personnel actions as appropriate such as promotions, hires and transfers, as well as disciplinary actions as needed using progressive disciplinary practices.&nbsp;</li><li>Participates in ongoing assessment of Diversion Courts resources.&nbsp;</li><li>Provides technical assistance to providers and other professionals involved in providing services and supports to clients and community members.</li></ul>Systems Mapping<ul><li>Participates in meetings and serves as a Community Liaison for Systems Mapping.&nbsp;</li><li>Participates in systems mapping to identify gaps and develop practices and interventions to address them.&nbsp;</li><li>Presents progress and findings to Division and Department leadership, community stakeholders and system partners.&nbsp;</li><li>Facilitate, coordinate and/or participate in training and program development activities that promote quality improvement, equity and awareness of disparities faced by BIPOC communities with justice system involvement and for those with behavioral health challenges.&nbsp;</li><li>Participates in State and local system meetings within the court, criminal justice and behavioral health system.&nbsp;</li><li>Organize and present trainings as prescribed in any Federal or State grants, division and county requirements, and applicable licenses and certifications. .&nbsp;</li><li>Communicate effectively: speak, listen, and write in a clear, thorough, respectful, and timely manner using appropriate and effective communication tools and techniques.</li><li>Maintains collaborative working relationships with community mental health and addiction services providers and peer organizations, as well as advisory groups, law enforcement, corrections, the courts and the State.&nbsp;</li><li>Represent program areas by participating in or coordinating internal or external committees and task forces; provide expert consultation to external agencies and committees, higher level staff.&nbsp;</li><li>Identify and resolve conflicts in service delivery, policy determinations, and multi-agency interactions.&nbsp;</li><li>Attend various county, regional or state policy advisory meetings as required to effect system improvement, integration and collaboration.&nbsp;</li><li>Work effectively across multiple systems and be responsive to diverse groups (i.e., cultural/ethnic, geographic and socio-economic).</li></ul>Program Compliance Monitoring, Reporting and Quality Control&nbsp;<ul><li>Monitor program compliance through chart reviews, supervision meetings with staff and administrative meetings.&nbsp;</li><li>Ensure compliance with Federal and State grant requirements.&nbsp;</li><li>Participate in audits and continuous quality improvement, as needed.&nbsp;</li><li>Develops and improves reports for programmatic monitoring.&nbsp;</li><li>Implements safety and health policies/procedures applicable to the program area and ensure employees supervised receive safety and health training.&nbsp;</li><li>Understand ethical behavior and business practices, and ensure that one's own behavior and the behavior of others is consistent with these standards and aligns with the values, policies, procedures, and objectives of the organization.&nbsp;</li><li>Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization and contract requirements.&nbsp;</li><li>Develop policies and processes where improvements are needed to meet contract requirements.&nbsp;</li><li>Communicate with provider systems; provide technical assistance and direction when identified.&nbsp;</li><li>Analyze system gaps and recommend solutions to executive leadership/Division Director(s). Sets priorities for delivery system changes with leadership and partners.&nbsp;</li><li>Maintain current knowledge and expertise of Oregon Administrative Rules, interpret Oregon Administrative Rules, Oregon Revised Statutes and Coordinated Care Organization (CCO) contract language for contracted agency; educate staff and others on processes and direction of program around these external regulations.</li></ul>TO QUALIFY:We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview ofthe selection processpage.Minimum Qualifications/Transferable Skills*:Education/Training:Master's degree from an accredited college or university in the mental health field with major coursework in social science, or a related field demonstrating the capacity for the required knowledge and skills to meet provider Qualified Mental Health Professional (QMHP-C) credentialing requirements as required by Oregon Administrative Rules (OARs) and the Mental Health &amp; Addiction Certification Board of Oregon (MHACBO) - more information can be found at MHACBO website. See qualified degrees listed below:<ul><li>Graduate degree in psychology.</li><li>Graduate degree in social work.</li><li>Graduate degree in a behavioral science field.</li></ul>Experience/Certification:<ul><li>Three(3) to six (6) years of experience that demonstrates the ability to perform the duties of the position.&nbsp;</li><li>Three(3) years of lead/supervisory experience.</li><li>Clinical supervisors/managers in mental health programs shall meet QMHP-C requirements and have completed two (2) years of post-graduateclinical experience in a mental health treatment setting.&nbsp;</li></ul>Other:&nbsp;<ul><li>This position requires a background investigation, which may include being fingerprinted.&nbsp;</li></ul>Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates.r application how you meet any of the following preferred qualifications/transferable skills.<ul><li>Appropriate Oregon Licensing Board LCSW, LCP, Clinical Psychologist</li><li>Leadership experience in the crisis field</li><li>Leads with race through actions and advocacy with internal programs, with community partners and across departments throughout the county.</li><li>Demonstrate the ability to flex style when faced with myriad dimensions of culture in order to be effective across cultural context.&nbsp;&nbsp;</li><li>Respect and appreciation for ethnic and cultural diversity.</li><li>Knowledge of challenges and barriers faced by those with Severe and Persistent Mental Illness (SPMI) and the systems they encounter in Residential Services, Adult Protective Services and Crisis Services.&nbsp;&nbsp;</li><li>Ability to collaborate and build relationships to achieve positive work outcomes.</li><li>Ability to maintain a safe and healthful workplace.</li><li>High degree of resilience, is outcome driven and can thrive in an environment of rapid change while effectively managing pressure in an effective and professional manner.</li></ul>*Transferable skills:Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.SCREENING &amp; EVALUATION (REQUIRED):&nbsp;The Application Packet: You must submit all requested items below. Failure to do so will be deemed as an incomplete application.1. Attach a Resumedemonstrating you meeting minimum qualifications (Required); AND2. Attach a Cover Letteraddressing the following (Required):&nbsp;<ul><li>Demonstrate supervisory experience including working in court and legal systems; and</li><li>How you meet the qualifications for this position; and&nbsp;</li></ul>3. Attach a copy of your (Required):<ul><li>Oregon QMHP-C Certification; and/or licensed Board of Oregon (LPC, LCSW, PhD,etc)</li></ul>Note:The application, resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process.&nbsp;The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of minimum qualifications</li><li>An evaluation of application materials to identify the most qualified candidates</li><li>Consideration of top candidates/interviews</li><li>Background, reference, and education checks</li></ul>Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.ADDITIONAL INFORMATION:Type of Position: This non-represented position is not eligible for overtimeTeleworking: At this time, this position is designated to “routine telework,” meaning you will be working remotely (from home) most of the time; a hybrid schedule also is available. As with all routine telework positions, employees may be required to come into the office on occasion. The designation of Routine Telework may be subject to change at a future time. Currently, all employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.Salary/Pay: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.Our Commitment to Safety, Trust and Belonging: Multnomah County is committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading our Workforce Equity Strategic Planand exploring ourCore Competencies for all County employeesServing the Public, Even During Disasters: Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit theDisaster Service Worker Informationpage.&nbsp;Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Caitrin ThomaselliEmail:<a href="mailto:caitrin.thomaselli@multco.us" target="_blank">caitrin.thomaselli@multco.us</a>Phone:+1 (971) 4218257Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:9723 - Behavioral Health Supervisor

Behavioral Health Supervisor- Aid and Assist

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:The DRG Revenue Integrity Auditor (DRG - A) performs Diagnostic Related Group (DRG) validation and quality audits on Inpatient charts. The DRG - A will perform chart reviews and will ensure that all reviewed charts capture the patient’s true clinical picture from the codes assigned by the facility’s coders in compliance with federal laws. The DRG - A will utilize International Classification of Diseases - Clinical Modification (CM) and Procedure Coding System (PCS) Terminology to ensure accurate coding. Responsible for validating proper sequencing and accuracy of ICD-10-CM/PCS codes, POA assignments, severity of illness (SOI), risk of mortality (ROM), Hierarchical Condition Category (HCC) capture CMI and other coding factors. Usage of most current Clinical Criteria, MCG, InterQual, payers’ Clinical Policy Bulletins, CMS Guidelines, NCDs and/or LCDs. Adherence to all coding guidelines and CDI best practices, as endorsed by ACDIS and AHIMA, to determine correct coding that is clinically supported and composing and sending queries when necessary. Analyze records for potential query opportunities and appropriate code assignment along with correct code sequencing. Maintain quality of reviews by making sure the true clinical picture is captured timely. Staying up to date with medical and coding guidelines, along with advancements within their field. Support CorroHealth in developing accurate training materials. Provide training and shadowing to new hires. Assist CorroHealth with project data analysis, reporting, and feedback internally and externally to CorroHealth clients. Maintain professional etiquette. Ensures all PHI is appropriately stored and delivered to authorized individuals. Meets or exceeds production and quality metrics. Attend all mandatory meetings and trainings. Additionally, DRG - A may also be required to audit clients’ clinical documentation integrity (CDI) program to include query review, analysis of coding, and overall program accuracy. Responsible to keep up with your company and EMR access log ins and passwords. All other position related duties as delegated by management. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The list below is representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Sign on bonus available**ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.Important Duties and Responsibilities:<ul><li>Adherence to all coding guidelines and CDI best practices, as endorsed by ACDIS and AHIMA, to determine correct coding that is clinically supported</li><li>Analyze records for potential query opportunities and appropriate code assignment and code sequencing</li><li>Maintain quality of reviews and making sure the true clinical picture is captured, along with ensuring chart review productivity</li><li>Staying up to date with official coding guidelines, coding clinics and clinical criteria</li><li>Available to provide training to other new hires, if required, along with supporting development of training materials, as well as clinical, coding and CDI policies</li><li>Assisting with project data analysis, reporting, and feedback both internally and to clients</li><li>In all situations, protecting the privacy and confidentiality of patient health and client information, and follows the Standards of Ethical Coding as set forth by AHIMA and adheres to official coding guidelines and compliance practices, standards, and procedures</li><li>Conduct chart reviews as assigned, meeting the productivity standards as set forth for each&nbsp;project or record type</li><li>Communicates with coworkers in an open and respectful manner that promotes teamwork and knowledge sharing</li><li>When interacting with clients, always conducts themselves in a professional manner, exhibiting excellent relationship, work performance and communication skill so as to support the company and its business interests</li><li>Maintenance of professional credentials and knowledge of CDI, coding, reimbursement, and compliance issues through continuing education</li><li>Other duties and responsibilities, as assigned</li></ul>Work Experience:<ul><li>Five or more years working in an acute care setting or a third-party&nbsp;vendor as a DRG Auditor or Clinical Documentation Specialist (CDS).</li><li>Prior experience of working as a CDI/Coding auditor is preferred but NOT a requirement.</li></ul>Knowledge, Skills &amp; Abilities:<ul><li>Experience with telecommuting and electronic medical record systems required</li><li>Good computer skills and familiarity with commonly used work apps, such as MS Word, MS Excel, MS Outlook, Teams, etc.</li><li>Strong analytical skills</li><li>Works well with numbers, using basic math skills</li><li>Strong team player</li><li>Ability to work with multiple and diverse clients and projects</li><li>Ability to switch between multiple clients throughout the day and week</li><li>Ability to work with minimal supervision</li><li>Ability to maintain and access multiple files</li></ul>We Offer:<ul><li>Quality of life with a remote predictable, full-time schedule</li><li>Exempt/Salaried positions</li><li>Opportunities for career growth within the organization</li><li>Medical, Dental, Vision coverage, 401K with match</li><li>Long-term disability insurance, life insurance and more</li><li>Holidays Time and ample paid time off</li><li>Allowance for CME and/or license renewal</li></ul>PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

CorroHealth

DRG Revenue Integrity Auditor

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The CNA - Hospice Aide performs personal care, homemaker assistance and defined nursing procedures for patients and their caregivers while under RN direction and supervision.Qualifications:<ul><li>High school diploma or GED or an equivalent combination of education and experience</li><li>Current certification as CNA in the state in which employee will be working</li><li>Minimum of six (6) months of CNA or Home Health Aide experience preferred</li><li>Active BLS for healthcare professionals from the American Heart Association or Red Cross.</li><li>For current Hope Employees: BLS should be obtained by January 1, 2025</li><li>For current Capital Caring employees: BLS should be obtained by November 1, 2024</li><li>Mobile Driver - Valid driver’s license and automobile insurance per Company policy</li><li>Reliable transportation to meet work schedule</li><li>Ability to use equipment with visual and auditory mechanisms</li><li>Ability to communicate (written and verbal) in English</li><li>Ability to manage the emotional stress of working with and caring for ill patients and their families</li><li>Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation</li><li>Must be able to physically access any home or facility in assigned area (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning)</li><li>Must be able/willing to have contact with individuals with communicable diseases</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position</li></ul>Responsibilities of all employees:<ul><li>Represent Company professionally at all times through care delivered and/or services provided to all clients</li><li>Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse</li><li>Comply with Company policies, procedures and standard practices</li><li>Observe Company's health, safety and security practices</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within Company</li><li>Use resources in a fiscally responsible manner</li><li>Promote Company through participation in community and professional organizations</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels • Improve own professional knowledge and skill level</li><li>Advance electronic media skills.</li><li>Support company research and educational activities</li><li>Share expertise with co-workers both formally and informally</li><li>Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities:<ul><li>Maintains competencies/contact hours as required by Company and regulations.</li><li>Provides only patient/caregiver services according to written Aide/Caregiver Plan of Care and Company policies and procedure.</li><li>Practices safe and proper body mechanics relative to moving, positioning and transferring patients.</li><li>Assists patient and or caregiver in maintaining a clean and safe home.</li><li>Provides caregiver relief as part of the Plan of Care.</li><li>Transports supplies, lab specimens, documents and other items needed to meet the Plan of Care as requested by the RN.</li><li>Under the direction or supervision of an RN, the Aide may perform activities that promote activities of daily living.</li><li>Contributes to the development of the Plan of Care by reporting observations to RN.</li><li>Communicates any significant issues or symptoms to the RN or Clinical Manager.</li><li>During times of emergencies (i.e. Hurricanes, etc.), the LPN may be required to report to work at a location designated by the company, to ensure continuity of services. This may include reporting to work ahead of your scheduled date/time due to planned lock down of unit, and staying overnight(s) based on duration of emergency</li><li>Performs other duties as assigned.</li></ul>Some locations may require:<ul><li>Cross training to field (home/facility/admission) positions of equal licensure/certification and scope when hospice house census calls for flexible staffing.</li></ul>Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel.Frequently required to: safely transfer/ambulate patients; stand; sit; reach with hands/arms; lift; bend; pull; push; balance.Occasionally required to: stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Per Diem - CNA Float - Hospice House

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$28.69 - $37.38 HourlyDepartment:Health DepartmentJob Type:Regular RepresentedExemption Status:United States of America (Non-Exempt)Closing Date (Open Until Filled if No Date Specified): The Opportunity:The Multnomah County Health Department’s Primary Patient Care team is looking for a &nbsp;Licensed Practical Nurse who deeply desires to make a difference in their community.If you are comfortable in a fast-paced environment, desire a challenge in your career, are passionate about serving our community, and want to be a part of a team that values your expertise,please apply without delay.You will make a difference in the lives of those in our community while being a part of a team that is supportive and fun. The ideal candidate will be someone who is dependable, has great communication, is flexible, works well in a team, has a positive attitude and a commitment to serve the community. This position provides focused community and clinic health services towards the prevention of disease, the promotion of health, the reduction of disability, improving the client’s self-care, using professional judgment in focused/limited assessments, screening, contributing to care planning, intervention and provides health information/education to patients. We’re seeking a visionary and dynamic leader who is creative in problem solving and contributes new ideas and solutions to the organization to join our team inIntegrated Clinical ServicesThe Licensed Practical Nurse works within the health care team and provides focused community and clinic health services directed towards the prevention of disease, the promotion of health, the reduction of disability, improving the clients self-care, using professional judgment in focused/limited assessments, screening, contributing to care planning, intervention, and provides health information/education to patients. The Panel Manager role tracks the health of the population of patient's assigned to the provider panel. Manages team communication including phone messages, fax requests, and warm hand-offs, as needed. The Panel Manager is responsible for the team InBasket within the electronic health record system and delegates requests to appropriate staff, in addition to completing those requests that are within the scope of a LPN. The Panel Manager completes needed patient visits as noted on EPIC team schedule in addition to providing focused assessments to walk-in clients. Supports providers when staffing indicates the need. Create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment. The position provides services in many languages and utilizes interpreters via phone, tablet, or in-person.As a Licensed Practical Nurse, you will provide :Panel Management<ul><li>Tech-Savvy Efficiency: Leverages electronic reports and scheduling systems to proactively identify and address patient needs for preventive screenings, ensuring timely care and improved health outcomes.</li><li>Patient-Centric Preparation: Proactively conducts pre-visit activities such as chart reviews and team huddles, ensuring each patient encounter is well-prepared and personalized for optimal care.</li><li>Collaborative Chronic Disease Management: Partners with providers and the care team to actively monitor chronic disease and prevention reports, initiating timely follow-ups or referrals to optimize patient health and well-being.</li></ul>Team/Client Communication<ul><li>Communication Powerhouse: Seamlessly manages multiple communication channels (phone, email, in-person), ensuring clear and effective information flow across the care team and with patients, in any language utilizing interpreters if needed..</li><li>Organization &amp; Efficiency Expert: Masters both electronic and paper systems, expertly handling inboxes, scheduling, and follow-ups to keep the team running smoothly and patients well-informed.</li><li>Patient-Centric Advocate: Proactively participates in reminder calls, follows up on no-shows, and ensures patients receive critical information about referrals, treatments, and medications.</li><li>Detail-Oriented Documenter: Maintains accurate and comprehensive patient records, utilizing SOAP notes, EPIC phrases, and clear communication to support high-quality care and collaboration.</li></ul>Provider/Team Support<ul><li>Dynamic Clinical Support: Provides comprehensive clinical assistance to providers, performing a wide range of tasks from patient intake and vitals to administering medications and assisting with procedures.</li><li>Patient-Focused Care: Delivers compassionate and personalized care, performing focused assessments, providing patient education, and offering post-visit support to ensure optimal outcomes.</li><li>Skilled Multitasker:Juggles diverse responsibilities seamlessly, from performing diagnostic tests and administering treatments to completing documentation and assisting with referrals.</li><li>Team Player: Contributes to a collaborative care environment, communicating effectively with patients, providers, and colleagues to ensure exceptional patient experiences.</li></ul>Resource Management and Quality Assurance/Improvement<ul><li>Proactive Problem-Solver: Takes initiative to troubleshoot equipment issues, ensuring minimal downtime and smooth workflow, while effectively communicating solutions and necessary repairs.</li><li>Team-Oriented Collaborator: Provides valuable back-up support to colleagues, demonstrating flexibility and a willingness to go the extra mile to contribute to team success.</li><li>Quality-Driven Performer: Actively participates in quality control/assurance activities, showcasing a commitment to accuracy, efficiency, and continuous improvement.</li><li>Adaptable &amp; Eager Learner: Embraces new challenges, from process improvement projects to potential vaccine lead responsibilities, demonstrating a desire to grow and develop within the role.</li></ul>Diversity and Inclusion:At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.<h4>To Qualify:</h4>We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required.&nbsp; Please be clear and specific about how your background is relevant.&nbsp; For details about how we typically screen applications, review ouroverview of the selection process page.&nbsp;Minimum Qualifications/Transferable Skills*:<ul><li>An Associate's degree or a Bachelor's degree in nursing from an accredited nursing program</li><li>Possession of, or ability to obtain, an appropriate and valid license to practice as a Licensed Practical Nurse issued by the State of Oregon by the time of hire</li><li>A minimum one (1) year of nursing experience&nbsp;</li><li>BLS/CPR certification required</li></ul>Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify.&nbsp; However, keep in mind we may consider some or all of the following when identifying the most qualified candidates.&nbsp; Please clearly explain in your application how you meet any of the following preferred qualifications/transferable skills.<ul><li>Experience providing services to diverse and vulnerable communities&nbsp;</li><li>Demonstrated experience in primary care</li><li>Experience with Medical Home, FQHC</li></ul>*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position.&nbsp; Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.<h4>Screening and Evaluation:</h4>The Application Packet:&nbsp;You must submit all requested items below. Failure to do so may be deemed as an incomplete application.&nbsp;1. An online application AND2. Resume demonstrating you meeting minimum qualifications; AND3. A cover letterthat expands on your resume, addressing why you are interested in this opportunity and provides specific examples to demonstrate how your experience and skills align with the descriptions in the “Overview” section of this job posting, and meet the minimum and preferred qualifications of this position.&nbsp;Note: The application, resume, and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview’ and ‘To Qualify’ sections of this job posting.&nbsp; Please be thorough, as these materials will be used to determine your eligibility for an interview.The Selection Process:<ul><li>Initial review of minimum qualifications.</li><li>Evaluation of application materials to identify the most qualified candidates.</li><li>Consideration of top candidates in order of rank and score from the list of eligible candidates. This may include phone interviews, panel interviews, and/or additional exams to determine the best candidates for the position.</li><li>Professional reference checks.</li></ul><h4>Additional Information:</h4>Only apply once for this opportunity.Note: The eligible list created from this recruitment may be used to fill regular, full or part time, temporary, On Call and limited duration assignments.Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website.Our Commitment to Safety, Trust and Belonging:Multnomah County is committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading our Workforce Equity Strategic Plan and exploring our Core Competencies for all County employees.Salary/Pay:Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.Serving the Public, Even During DisastersEveryday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit theDisaster Service Worker Informationpage.&nbsp;&nbsp; Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Christopher BoganEmail:<a href="mailto:christopher.bogan@multco.us" target="_blank">christopher.bogan@multco.us</a>Phone:+1 (971) 4389901Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:6303 - Licensed Community Practical Nurse

Licensed Community Practical Nurse (LPN)

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The RN, Hospice House is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Group (IDG), and providing palliative and supportive care to the patient/family unit.Qualifications: • Current license as RN in the state providing care, current active single-state out-of-state nurse license, or current active multistate/compact nurse license • Minimum one (1) year in-patient nursing or hospice experience for external candidates; for internal applicants, minimum of 6-months of LPN experience with hospice/home health within an affiliate. New grads may be considered in IPU only. • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system preferred • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Flexible schedule to meet the needs of Hospice House patients • Ability to manage the emotional stress of working with and caring for terminally ill patients and their families • Ability to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 3/31/2023- Intermittent Driver – Valid driver’s license and automobile insurance per Company policy. Ability to travel off-site to meet business needs Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process and safety practices. • Reports changes in the patient’s condition to appropriate members of the IDG or other health professionals. • Participates with the IDG to evaluate hospice referrals/admissions for level of care appropriateness. • Attends patient deaths; prepares body for transport; oversees disposal of medications. • Provides appropriate bereavement interventions to the family and caregiver in conjunction with psychosocial staff. • Presents concise and pertinent oral and written reports to IDG; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care given by other nursing team members (i.e., LPNs, Hospice Aides, and contract nurses). • Performs other duties as assigned.Some locations may require:<ul><li>Cross training to field (home/facility/admission) positions of equal licensure/certification and scope when hospice house census calls for flexible staffing.</li></ul> Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Registered Nurse Days - In Patient Unit - Sign On Bonus

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Volunteer Coordinator is responsible for coordinating and supervising all patient care volunteer activities. Serves as a member of the Interdisciplinary Group (IDG) and acts as a liaison between staff, community, and volunteers.Qualifications: • Bachelor’s degree (BA/BS) or an equivalent combination of education and experience • Minimum of two (2) years’ experience in volunteer coordination, preferably in a health care setting • One (1) year supervisory experience strongly preferred • Strong demonstrated capabilities in networking with community resources, and strong knowledge of such resources • Strong communication skills (written and verbal) including face-to-face, telephone, and correspondence • Strength in attention to detail and organizational skills • Program development and implementation skills • Must be able to interact successfully with clients, families and other agencies to present a positive and professional image • Bi-lingual preferred • Previous experience in health care and/or social services setting preferred • Excellent telephone and computer skills • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Ability to travel in community • Ability to take initiative and work independently Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Demonstrates high ethical standards in areas of hospice mission and confidentiality, as well as display sensitivity to family needs. • Complies with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Complies with Company policies, procedures and standard practices. • Observes the Company's health, safety and security practices. • Maintains the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Uses resources in a fiscally responsible manner. • Promotes the Company through participation in community and professional organizations. • Participates proactively in improving performance at the organizational, departmental and individual levels. • Improves own professional knowledge and skill level. • Advances electronic media skills. • Supports Company research and educational activities. • Shares expertise with co-workers both formally and informally. • Participates in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Meets standards of practice of the Volunteer Services Department. • Recruits volunteers through community networking activities and marketing efforts. • Screens potential volunteers through intake calls and interviews, and in training. • Trains, assigns, supervises and evaluates patient/family care volunteers as well as volunteers for events, Speakers Bureau, administrative support and various other roles. • Participates in the development and implementation of programs which enhance the morale and effectiveness of volunteers, volunteer newsletter, volunteer in-services, support programs and annual volunteer recognition. • Participates in volunteer-related special events, committees and task force groups. • Maintains records of volunteers, ensuring that all file requirements are met and kept current. • Serves as a liaison between team members and volunteers on the Interdisciplinary Group (IDG). • Performs other duties as assigned.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

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