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&nbsp;Mortgage Loan OriginatorAmerica’s first billion-dollar black-owned bank,&nbsp;Liberty Bank and Trust&nbsp;is a part of history, and we don’t take that success or the privilege to serve our customers lightly. Liberty and our legacy institutions, with branches in 11 states, have stood steadfastly with underserved and often-forgotten communities for over 100 years.We are growing and building our team with people who want to expand their horizons and surround themselves with inclusive, mission-driven peers looking to impact communities and families positively.Our mission is to carry on the important work of generations of black-owned bank operators by preserving and providing access to affordable financial products and services to traditionally underserved markets. Liberty has been a lifeline for many who have pursued dreams of homeownership, growing businesses, providing for college, or even starting lifelong careers.We strive to be as resilient as the people we serve. Whether it’s a community, a burgeoning business, or untapped talent, we believe in the possibility of financial freedom.As a Mortgage Loan Originator, you will originate portfolio loans, secondary market conventional, FHA, and VA loans compliant with investor requirements and all State and Federal laws and regulations. You will also create a new mortgage loan business for the bank by working with realtors, builders, past clients, in-bank referrals, and other referral partners.At Liberty Bank and Trust, you'll find freedom here - for our customers and you.To be successful in this role, you should have:<ul><li>Bachelor's degree in Business, Accounting, Finance or other relevant field</li><li>At least 5 years of related experience and/or training</li><li>Knowledge of conventional and/or government guidelines, loan processing, underwriting, and/or closing procedures/federal lending regulations governing real estate lending is a plus</li><li>Ability to manage a heavy pipeline of 25 plus loans and be familiar with FHA, VA, Federal Housing, Rural Housing, and HUD guidelines</li><li>Knowledge of Microsoft Office, including Outlook, Word, Excel, and PowerPoint</li><li>Certificates and Licenses: Nationwide Mortgage Licensing System (NMLS)</li><li>Knowledgeable in using various types of mortgage software applications</li><li>Strong interpersonal and customer service skills</li><li>High degree of accuracy</li><li>Ability to manage multiple requests simultaneously, meet deadlines, and show flexibility to change direction when needed</li><li>Service-oriented, polite, and respectful</li><li>Problem-solving, attention to detail, and analytical skills</li><li>Ability to read and interpret documents such as procedure manuals, general business correspondence, and/or journals or government regulations</li><li>Ability to read, analyze and interpret financial reports and/or legal documents</li><li>Ability to write routine reports and business correspondence</li><li>Continue to expand knowledge of issues influencing the industry and the organization</li><li>Strong verbal and written communication skills</li><li>Excellent organizational skills</li><li>Solid skills and in-depth knowledge of mortgage lending theory and practice</li></ul>Your responsibilities as the Mortgage Loan Originator will include:<ul><li>Be active in the community and in job-related organizations to enhance the network of beneficial contacts to achieve mortgage sales goals and objectives</li><li>Market and promote Liberty Bank’s loan programs and financial products in the community</li><li>Originate loans and meets the Company’s minimum production standards by taking complete and accurate loan applications, using Liberty Bank’s product set, processes, and systems</li><li>Respond to customer inquiries and referrals that are generated from both their contacts and other Liberty Bank business channels</li><li>Conduct interviews with prospective borrowers to analyze financial and credit data, determine customer financing objectives, advise customers of product/pricing policies and guidelines, and gathers any additional required information</li><li>Take a complete application and collects all required documentation (such as income tax return, bank account number, purchase agreement, and property description, etc.) for verification</li><li>Prepare the borrower(s) for the process and keeps ALL the parties involved in the process up to date on all critical developments and the status of the application</li><li>Inform the applicant of closing costs such as appraisal, credit report, and notary fees</li><li>Coordinate the closing with the borrower(s), closing agents, Realtors, and others involved in the transaction</li><li>Ensure exceptional customer service by maintaining a thorough knowledge of lending programs, policies, procedures, and regulatory requirements, demonstrating a commitment to professional ethics, complying with all Federal and State compliance policies, and adhering to HMDA requirements</li><li>Develop strong partnerships with employees to promote mortgage loan originations through the corporate footprint</li><li>Build and maintain good relationships with customers and referral partners</li><li>Exhibit consultative sales and promotional experience to provide recommendations based on financial analysis and acumen, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances</li><li>Maintain the mortgage file to ensure all paperwork and documentation are current and accurate</li><li>Maintain, audit, and update loan documents in Encompass according to the Mortgage Department’s policies and procedures</li><li>Maintain current knowledge of the Bank’s policies and procedures, as well as state and federal regulations, as they relate to documents and funding</li><li>Reconcile all fees and figures relating to each loan accurately and timely</li><li>Perform other duties as assigned</li></ul>BenefitsAs you might expect, we value every member of our team. That's why we offer competitive pay and an extensive benefits package, including:<ul><li>Paid vacation and holidays, personal and sick days</li><li>Medical, Dental, and Vision</li><li>Life Insurance</li><li>FSA</li><li>Adoption Assistance</li><li>Educational Reimbursement</li><li>401K and match</li><li>Employee Stock Purchas Plan</li><li>EAP/Health and Welfare Assistance</li><li>Training and Development</li><li>Online Marketplace* discounts on a variety of goods and services</li><li>Leadership Development</li><li>ERG/ Ambassador Group</li><li>Free and reduced-rate bank services</li></ul>We do our best to make sure Liberty Bank and Trust is an incredible place not just to work but to build a career. We want you to learn, grow and share in the success you help create. &nbsp;Within the company, there is also a future opportunity for growth.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Insperity

Mortgage Loan Originator

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a NPO Outreach Specialist to work in Westlake, TX or Salt Lake City, UT. The Role The NPO Outreach Specialist is a member of the NPO Outreach team and is responsible for providing excellent service to our grant recommended nonprofit organizations. This position plays a meaningful role in helping our donors ensure their funds make an impact by supporting thousands of non-profit organizations to receive contributions quickly and securely. As a team member on our diverse and inclusive team, your main responsibilities will be researching and outreach to key charity contacts, validating non-profit information, and providing timely and accurate processing of enrollments into our Electronic Funds Transfer Program (EFT). Outreach may include cold-calling, emails, and support to targeted nonprofits. As a member of Fidelity Charitable’s Service Delivery team, the NPO Outreach Specialist will be part of a highly motivated, fast paced team, must have a strong understanding of service operations, and be able to manage priorities well. This role may be responsible for some tier 1 technical support for charities and tier 2 product level support for our plan administrators and donor population. The Expertise and Skills You Bring <ul> <li>Bachelor's degree and 2 years of experience in customer service or service operations, or equivalent work experience </li></ul> <ul> <li>Strong and effective verbal and written communication skills </li></ul> <ul> <li>Demonstrates attention to detail, with good follow-through </li></ul> <ul> <li>Strong interpersonal, planning, multi-tasking, and time leadership skills </li></ul> <ul> <li>Demonstrates strong problem-solving skills </li></ul> <ul> <li>Ability to work under pressure and within tight deadlines </li></ul> <ul> <li>Demonstrates ability to identify and mitigate potential areas of risk </li></ul> <ul> <li>Technical proficiency </li></ul> <ul> <li>Ability to meet overtime commitments </li></ul> <ul> <li>Ability to understand and work in Fidelity systems such as XTRAC, RepApp, Genesys (not required) </li></ul> <ul> <li>Proficiency with Microsoft Office applications required </li></ul> <ul> <li>Work hours are M-F 8:30 a.m. – 5:00 p.m. CT, with extended hours as needed </li></ul> The Team The NPO Outreach Team works with nonprofits to ensure they quickly and securely receive grants through electronic funds transfers. The team works directly with nonprofits to help them enroll in the program and collaborates with other service delivery organizations to communicate with and support nonprofits. Our work is critical to moving the organization and our grantmaking to digital payment methods. Company Overview Fidelity Charitable (<a href="http://www.fidelitycharitable.org/" target="_blank">www.fidelitycharitable.org</a>), a donor-advised fund, is one of the largest public charities in America. Since 1991, Fidelity Charitable has helped donors support over 200,000 nonprofit organizations with more than $25 billion in grants. In 2021, our donors granted over $10B to charitable organizations. Our greatest asset as an organization is our people and our mission togrow the American tradition of philanthropy by providing programs that make charitable giving accessible, simple, and effective.

Fidelity TalentSource

NPO Outreach Specialist

<h4>Description</h4>Financial Services Associate Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Financial Services Associate to work in Westlake, TX *** This is a true 3 month contract that starts on December 2nd *** *** The RoleThe Financial Services Associate, as part of Fidelity’s Workplace Investing organization, is responsible for working with Fidelity's retirement plan sponsors to assure that all necessary information is supplied in an accurate and timely manner to complete their Nondiscrimination testing and Forms 5500/8955-SSA. The representative will be responsible for handling inbound telephone calls via the Testing &amp; Reporting Services Helpline which typically involves assisting plan sponsors with completing their online testing questionnaires, uploading their census data and answering general questions about the Testing and Forms 5500/8955-SSA processes.The representative will have strong professional and client interaction skills. Efficiency and accuracy are essential to ensuring completion of all incoming business under an extremely tight deadline.The Expertise and Skills You Bring <ul><li>Bachelor's degree or equivalent work experience preferred.</li><li>One to two years of customer service experience, preferably in the financial services / benefits industry, or experience with defined contributions.</li><li>Personal computer proficiency required: Windows Office and web-based applications experience preferred.</li><li>Outstanding organization, multi-tasking and time management skills</li><li>Detail, process and goal-oriented</li><li>Phenomenal client communication skills, especially by phone</li><li>Strong computer skills with an emphasis on Microsoft Excel</li><li>General knowledge of 401k industry a plus but not required</li></ul><h4>Dynamic Working</h4>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Financial Services Associate

<h3>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a 2D Animation Designer to work in Fidelity’s Workplace Investing Business Unit in Boston, MA - Merrimack, NH, Covington, KY, Westlake, TX or Salt Lake City, UT. The Expertise We Are Looking For</h3> <ul> <li>Strong skill and curiosity about 2D animation and video creation, including motion graphics, digital design, audio editing, and post-production skills. </li><li>Proficiency in filming, lighting, and audio recording on-screen talent </li><li>Technical proficiency in film and visual design software, particularly in Adobe After Effects; competency in Adobe Illustrator, Photoshop, Premiere, and/or Audition is a bonus. </li><li>Proven experience in using UX design standard processes to effectively present design ideas, processes, and solutions to teams and clients. </li><li>Demonstrates ability and interest to think critically and creatively while collaborating with business partners on projects. </li><li>Keen organizational skills and attention to details </li><li>3-5 years business experience in a related role plus an undergraduate degree in animation, film design, graphic design, fine arts, or related fields </li></ul> <h3>The Purpose of Your Role</h3> This role brings to life the value and impact that Fidelity’s innovative workplace investing products offer our clients. Your motion graphic, film, and design skills will form the foundation of a video education series that empowers clients to use our products and platforms. You will be a critical member of an in-house team of technical writers, consultants, and instructional designers, helping us turn words and ideas into engaging visuals and illustrations, while also giving you the chance to absorb business skills, financial knowledge, and project management processes. <h3>The Skills You Bring</h3> <ul> <li>You have a passion for communicating visually to help people understand and engage information. </li><li>You have prominent levels of technical proficiency in programs like Adobe After Effects, Premiere, Audition, Photoshop, and Illustrator, with a portfolio and/or reel showing your finished work in those programs. </li><li>You are enthusiastic about filming and directing in-person talent in a professional manner, using your skills with lighting, camera operation, audio recording, and communication. </li><li>You enjoy teamwork and being the person on the team who can make visual ideas come to life. </li><li>You are highly creative and interested in how creative skills translate to business objectives and achievements. </li><li>You focus on the customer, listening closely for their needs and keeping their language and priorities top of mind as you design. </li><li>You are excited about collaborating and communicating closely with teams and other partners via a distributed model, to consistently deliver design solutions for approval. </li><li>You are enthusiastic about resolving client struggles through phenomenal design. </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Crafting an ongoing and growing library of short educational videos in compliance with visual design standards, brand guidelines, legal/regulatory business processes to educate clients on equity compensation. </li><li>Translating storyboards you receive into video content, incorporating feedback and edits, and implementing those changes to build high quality videos with clean audio quality for final review. </li><li>Leading subject matter experts through the filming process to create a relaxed and professional environment to develop high quality video content. </li><li>Supporting efficient processes and project management practices, to sustain production work that is consistent and of high quality. </li><li>Collaborating with your team members and offering your visual expertise to ensure efficient workflow and quality assurance. </li><li>Contributing ideas for continual improvement of the video education product, as well as related digital and audio assets that support the education function, to maintain a culture of continuous improvement and innovation. </li><li>Demonstrating project management skills and creative strategies to deliver high quality experiences for our business partners and clients. </li></ul> <h3>How Your Work Impacts the Organization</h3> Your work will directly contribute to Fidelity’s Workplace Investing goals as we improve self-service for our plan sponsors and employers. Clear, accessible, modern education delivered on a foundation of high-quality videos is a key area of innovation for Workplace Investing. The hourly pay rate range for this position is $40.00-$70.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

2D Animation Designer

<h4>Description</h4><h4>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a 2D Animation Designer to work in Fidelity’s Workplace Investing Business Unit in Boston, MA - Merrimack, NH, Covington, KY, Westlake, TX or Salt Lake City, UT. The Expertise We Are Looking For</h4><ul><li>Strong skill and curiosity about 2D animation and video creation, including motion graphics, digital design, audio editing, and post-production skills. </li><li>Proficiency in filming, lighting, and audio recording on-screen talent </li><li>Technical proficiency in film and visual design software, particularly in Adobe After Effects; competency in Adobe Illustrator, Photoshop, Premiere, and/or Audition is a bonus. </li><li>Proven experience in using UX design standard processes to effectively present design ideas, processes, and solutions to teams and clients. </li><li>Demonstrates ability and interest to think critically and creatively while collaborating with business partners on projects. </li><li>Keen organizational skills and attention to details </li><li>3-5 years business experience in a related role plus an undergraduate degree in animation, film design, graphic design, fine arts, or related fields </li></ul><h4>The Purpose of Your Role</h4>This role brings to life the value and impact that Fidelity’s innovative workplace investing products offer our clients. Your motion graphic, film, and design skills will form the foundation of a video education series that empowers clients to use our products and platforms. You will be a critical member of an in-house team of technical writers, consultants, and instructional designers, helping us turn words and ideas into engaging visuals and illustrations, while also giving you the chance to absorb business skills, financial knowledge, and project management processes.<h4>The Skills You Bring</h4><ul><li>You have a passion for communicating visually to help people understand and engage information. </li><li>You have prominent levels of technical proficiency in programs like Adobe After Effects, Premiere, Audition, Photoshop, and Illustrator, with a portfolio and/or reel showing your finished work in those programs. </li><li>You are enthusiastic about filming and directing in-person talent in a professional manner, using your skills with lighting, camera operation, audio recording, and communication. </li><li>You enjoy teamwork and being the person on the team who can make visual ideas come to life. </li><li>You are highly creative and interested in how creative skills translate to business objectives and achievements. </li><li>You focus on the customer, listening closely for their needs and keeping their language and priorities top of mind as you design. </li><li>You are excited about collaborating and communicating closely with teams and other partners via a distributed model, to consistently deliver design solutions for approval. </li><li>You are enthusiastic about resolving client struggles through phenomenal design. </li></ul><h4>The Value You Deliver</h4><ul><li>Crafting an ongoing and growing library of short educational videos in compliance with visual design standards, brand guidelines, legal/regulatory business processes to educate clients on equity compensation. </li><li>Translating storyboards you receive into video content, incorporating feedback and edits, and implementing those changes to build high quality videos with clean audio quality for final review. </li><li>Leading subject matter experts through the filming process to create a relaxed and professional environment to develop high quality video content. </li><li>Supporting efficient processes and project management practices, to sustain production work that is consistent and of high quality. </li><li>Collaborating with your team members and offering your visual expertise to ensure efficient workflow and quality assurance. </li><li>Contributing ideas for continual improvement of the video education product, as well as related digital and audio assets that support the education function, to maintain a culture of continuous improvement and innovation. </li><li>Demonstrating project management skills and creative strategies to deliver high quality experiences for our business partners and clients. </li></ul><h4>How Your Work Impacts the Organization</h4>Your work will directly contribute to Fidelity’s Workplace Investing goals as we improve self-service for our plan sponsors and employers. Clear, accessible, modern education delivered on a foundation of high-quality videos is a key area of innovation for Workplace Investing. The hourly pay rate range for this position is $40.00-$70.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Sr. Systems Analyst/ Product Owner Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Sr. Systems Analyst to work in Smithfield, RI, Boston, MA, or Jersey City, New Jersey The Role The Sr. Systems Analyst serves as the business knowledge lead and key advisor for the requirements process on complex projects within the business unit. Additionally, the BA/PM Consultant provides ongoing support for the development of technical solutions that meet business needs. Work may include Service Model documentation as well as analysis of financial data for trends, issues, etc. and the design and development of spreadsheets and databases that gather, store, and report analytical data to support a variety of delivery process and measurement initiatives. The Expertise and Skills You Bring <ul> <li>Responsible for all Business Analysis phases and may oversee all remaining phases of a project. </li><li>Provides leadership through the expert understanding of the project life cycle and business needs. </li><li>Ability to take business requirements and turn them into system requirements for development teams </li><li>Monitors and resolves or escalates project interdependencies, both internal and external to the business unit; provides insight and input on project plan management and monitors progress against plan. </li><li>Participates in and/or is responsible for the creation of all applicable Project Life Cycle </li><li>Establishes and implements project plans for Business Analysis activities across multiple large and moderately complex projects. </li><li>Works closely with project manager to determine project task estimates, deadlines, and deliverables, simultaneously working on several projects. </li><li>Technical knowledge of API creation, development, and testing </li><li>Knowledge of and ability to write SQL queries </li></ul> The Team The credit card team is a development squad that is responsible for delivering against the Family Card foundational project. This is a multi-year, complex effort working closely with one of our business partners to co-develop this new feature which will allow Fidelity to offer multi card numbers for a single household / account. By not having separate card numbers for each cardholder on the account, customers: •Cannot view spend by each cardholder •Experience disruption by receiving a new card number when another cardholder on the accounts needs card re-issuance •Are unable to have features such as spend limits by cardholder. Dynamic Working At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Sr. Product Owner

Sr. Systems Analyst Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Sr. Systems Analyst to work in Smithfield, RI, Boston, MA, or Jersey City, New Jersey The Role The Sr. Systems Analyst serves as the business knowledge lead and key advisor for the requirements process on complex projects within the business unit. Additionally, the BA/PM Consultant provides ongoing support for the development of technical solutions that meet business needs. Work may include Service Model documentation as well as analysis of financial data for trends, issues, etc. and the design and development of spreadsheets and databases that gather, store, and report analytical data to support a variety of delivery process and measurement initiatives. The Expertise and Skills You Bring <ul> <li>Responsible for all Business Analysis phases and may oversee all remaining phases of a project. </li><li>Provides leadership through the expert understanding of the project life cycle and business needs. </li><li>Ability to take business requirements and turn them into system requirements for development teams </li><li>Monitors and resolves or escalates project interdependencies, both internal and external to the business unit; provides insight and input on project plan management and monitors progress against plan. </li><li>Participates in and/or is responsible for the creation of all applicable Project Life Cycle </li><li>Establishes and implements project plans for Business Analysis activities across multiple large and moderately complex projects. </li><li>Works closely with project manager to determine project task estimates, deadlines, and deliverables, simultaneously working on several projects. </li><li>Technical knowledge of API creation, development, and testing </li><li>Knowledge of and ability to write SQL queries </li></ul> The Team The credit card team is a development squad that is responsible for delivering against the Family Card foundational project. This is a multi-year, complex effort working closely with one of our business partners to co-develop this new feature which will allow Fidelity to offer multi card numbers for a single household / account. By not having separate card numbers for each cardholder on the account, customers: •Cannot view spend by each cardholder •Experience disruption by receiving a new card number when another cardholder on the accounts needs card re-issuance •Are unable to have features such as spend limits by cardholder. Dynamic Working At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Sr. Systems Analyst

<h3>Senior Hospitality Associate</h3> Join the Fidelity Real Estate Company by playing a key role in the regional workspace experience. This role reports to the Director, Facilities and Operations, in this role you will focus on hospitality service execution and onsite service delivery and assuring a magnetic and vibrant workday for all Fidelity associates Real Estate Company objectives. You will be an ambassador of the company hospitality mentality and responsible and responsible for meeting our global service promise standards and programs. The role is also responsible for delivering on strategy while providing, cross-functional support for the broader workspace experience team (Facilities, Amenities, Security, On-Site Tech Support, Associate Experience) to ensure the successful execution of business priorities across the region. Lastly, this position will focus on the execution and compliance of our experience and service standards within their assigned campus or office. Success in this role will result in the execution of our Fidelity Real Estate Company standards, achieving targets on experience happiness, and contributing to the retention of our talent in the organization. <h3>The Expertise You Have </h3> <ul> <li>Undergraduate degree or relevant experience </li><li>Proven track record in hospitality is required, with preferred experience in Cross-functional team management, Hospitality/Customer Service and Commercial Real Estate. </li><li>Experience within the Financial Services industry is also valued. </li><li>Physical requirements include walking through buildings and occasionally performing light-duty activity such as moving IT (Informational Technology) equipment. </li><li>May need to work occasional extended hours (morning or evening) to support projects or activities. </li></ul> <h3>The Skills You Bring </h3> <ul> <li>Excel with meeting new people and networking and have a conscientious, thoughtful, and respectful demeanor </li><li>Have a consumer-first mentality with ability to identify and deliver against unmet needs </li><li>Excellent communication and interpersonal skills and a proficiency to influence others and build relationships </li><li>Exhibit confidence in communication </li><li>Demonstrate integrity, dependability, responsibility, accountability, self-awareness, and work ethic </li><li>Detail oriented with outstanding prioritization skills. </li><li>Highly inspired with a can-do approach and ability to problem-solve through a collaborative, unselfish, and team-oriented approach </li><li>You are proficient with Microsoft Office suite </li></ul> <h3>The Value You Deliver </h3> <ul> <li>Ensure the local site is functioning to quality standards and making recommendations to FREC teams if repairs or updates are required. </li><li>Identify and resolve issues with cleaning, IT, and conference room equipment. </li><li>Know and be able to implement building safety plans. </li><li>Support the execution of initiatives crafted to build connections between associates, including real estate workspace experience events, communications, and building walk-throughs. </li><li>Support the implementation of initiatives, processes, and strategy to further guest and associate experience. </li><li>Validating execution of global experience standards and standard operating procedures </li></ul> <h3>The Team</h3> Fidelity Real Estate Company is the corporate real estate division of Fidelity Investments, providing a full range of services to Fidelity business units nationally and internationally. FRE runs more than 9 million square feet of space in the United States and overseas, including 13 North American and six international corporate sites, four critically important data centers and more than 200 retail investor centers. Our team is customer-centric; everything we do focuses on delivering solutions that meet the needs of Fidelity associates at all levels.

Sr. Hospitality Associate

<h4>Description</h4>Sr. Systems Analyst/ Product Owner Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Sr. Systems Analyst to work in Smithfield, RI, Boston, MA, or Jersey City, New Jersey The Role The Sr. Systems Analyst serves as the business knowledge lead and key advisor for the requirements process on complex projects within the business unit. Additionally, the BA/PM Consultant provides ongoing support for the development of technical solutions that meet business needs. Work may include Service Model documentation as well as analysis of financial data for trends, issues, etc. and the design and development of spreadsheets and databases that gather, store, and report analytical data to support a variety of delivery process and measurement initiatives. The Expertise and Skills You Bring<ul><li>Responsible for all Business Analysis phases and may oversee all remaining phases of a project. </li><li>Provides leadership through the expert understanding of the project life cycle and business needs. </li><li>Ability to take business requirements and turn them into system requirements for development teams </li><li>Monitors and resolves or escalates project interdependencies, both internal and external to the business unit; provides insight and input on project plan management and monitors progress against plan. </li><li>Participates in and/or is responsible for the creation of all applicable Project Life Cycle </li><li>Establishes and implements project plans for Business Analysis activities across multiple large and moderately complex projects. </li><li>Works closely with project manager to determine project task estimates, deadlines, and deliverables, simultaneously working on several projects. </li><li>Technical knowledge of API creation, development, and testing </li><li>Knowledge of and ability to write SQL queries </li></ul>The Team The credit card team is a development squad that is responsible for delivering against the Family Card foundational project. This is a multi-year, complex effort working closely with one of our business partners to co-develop this new feature which will allow Fidelity to offer multi card numbers for a single household / account. By not having separate card numbers for each cardholder on the account, customers: •Cannot view spend by each cardholder •Experience disruption by receiving a new card number when another cardholder on the accounts needs card re-issuance •Are unable to have features such as spend limits by cardholder. Dynamic Working At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

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