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Salary Range:&nbsp;&nbsp;$88,854.00&nbsp;(Min.) -&nbsp;$115,509.00&nbsp;(Mid.) -&nbsp;$142,166.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Enterprise Risk Adjustment Analyst III provides a key leadership role in the Risk Adjustment Department by independently determining and recommending the source/type of data to be used, design/method in which to create reports or conduct analysis to address business objectives, and recommendations for course of action.&nbsp; This position works in collaboration with the Enterprise Risk Adjustment department leadership and provides leadership/guidance in matters related to data processing, data storage, and data architecture. The position provides guidance and direction to the analyst, internal and external stakeholders with regards to reporting and analytics.Acts as a Subject Matter Expert, serves as a resource and mentor for other staff.<h4>Duties</h4>Serves as Subject Matter Expert (SME) for the data processing, reporting, and analytics required to support the Risk Adjustment department operations Chief Architect for reporting and analytics in support of Risk Adjustment operations for multiple lines of businesses. Serves as key contact for both internal (L.A. Care) and external (Vendors, regulatory agencies, etc.) requestors for Risk Adjustment data and reporting. Works with the risk adjustment vendors and keeps up to date on the latest risk adjustment changes that regulatory bodies pass on to health plans as it relates to reimbursement reporting requirements. Brings identified concerns to the Manager with recommendations for resolution.Applies subject expertise in evaluating business operations and processes. Identifies areas where technical solutions would improve business performance. Consults across business operations, providing mentorship, and contributing specialized knowledge. Ensures that the facts and details are correct so that the project’s/program's deliverable meets the needs of the department, organization and legislation's policies, standards, and best practices. Provides training, recommends process improvements, and mentors junior level staff, department interns, etc. as needed.Creates and produces summary reporting artifacts to give the Risk Adjustment Department the ability to monitor its performance. Provides guidance and direction to the analyst, internal and external stakeholders with regards to reporting and analytics. Conducts and provides analytical insight to gaps in performance.&nbsp; Continuously monitors and reviews the daily operations to identify areas of improvement and for automation process. Designs and creates processes for data extraction, summaries, and higher level analytic functions to create and use on data queries and stored procedures. Creates and maintains database for the Risk Adjustment team to improve the workflow in various operational areas of risk adjustment.Understands the end to end requirements for XML and 837 data processing channels to provide impact analyses from regulatory changes to these processes, and data reconciliation gaps.Performs other duties as assigned.<h4>Duties Continued</h4><h4>Education Required</h4>Bachelor's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4><h4>Experience</h4>Required: At least 5 years of experience working in a risk adjustment role with increasing responsibilities and working with data submitted to regulatory agencies, and the return reports received from same.<h4>Skills</h4>Required: Ability to consult with senior management help define business objectives and recommend analysis approach to address these objectives.Ability to provide expertise on analytic, programmatic, and process changes that is a response to changing business needs.Ability to query from various internal databases and external vendors systems in order to write/build/develop needed data to perform higher level of analytics to address business objectives. Provide recommendations to senior leadership based on analytics outcome.Knowledge of risk adjustment processes for multiple lines of business.Reporting and analytics experience of SQL Server, Visual Studio 2012, Oracle, Microsoft Access and Excel.Knowledge of MS Word, Adobe Reader, PowerPoint programs.<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Risk Management, Finance

L.A. Care Health Plan

Enterprise Risk Adjustment Analyst III

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Position Summary:This position is part of the Enterprise Master Data Services leadership team within the Enterprise Data Platforms organization. We support cross-functional business capabilities by providing foundational master data and services. We aim to improve data quality and promote data capabilities for all our stakeholders.We are seeking a highly skilled and dynamic Manufacturing and Supply Chain Master Data Process Expert to join our IT Master Data team. This role will be crucial in driving data integrity, process optimization, and analytics excellence across our global Supply Chain function. As the data and process expert, you will leverage your deep knowledge of supply chain processes, data management, and analytics, including Customer, Product and Reference data management, to support both IT and business teams in making data-driven decisions that impact business outcomes.The ideal candidate will have a strong technical background, a deep understanding of the end-to-end supply chain processes including data models, and the ability to effectively bridge communication between IT and business stakeholders. This is an excellent opportunity for someone who thrives in a collaborative environment and can support Supply Chain business decisions through master and reference data effectiveness.Key Responsibilities:Supply Chain Data Management:<ul><li>Act as the data and process expert in supply chain data and ensure alignment between Master Data Management (MDM) systems and supply chain processes. Maintain and oversee data quality standards for inventory, procurement, logistics, production, and distribution systems.</li><li>Work closely with cross-functional teams including IT, supply chain operations, analytics teams, and leadership to ensure accurate data flows across the enterprise. Serve as the go-to person for supply chain data-related issues, troubleshooting, and improvements.</li><li>Collaborate with process owners and leaders to identify opportunities for enhancing supply chain data flows and improving data accuracy and usability. Provide recommendations for data enhancements, data governance processes, and better integration with business systems.</li><li>Design and implement data for analytics that help the supply chain team gain actionable insights. Collaborate on data needs for KPIs and dashboards that will inform critical decisions and performance improvements.</li><li>Establish and promote data governance policies, ensuring that the supply chain data complies with internal and external standards. Work with IT teams to enforce data quality frameworks, ensuring timely updates and accuracy.</li><li>Lead knowledge-sharing sessions with internal stakeholders on best practices related to supply chain data management, data for analytics, and data process improvements. Assist in training teams on the effective use of MDM tools and reports.</li><li>Serve as a business resource for supply chain data, tools, and analytic platforms. Collaborate with the technical and operations leads in troubleshooting and issue resolution efforts, working closely with business partners to resolve data-related challenges.</li><li>Support the Senior Director of Master Data Services in managing strategy changes, upgrades, new implementations, and process changes, ensuring that supply chain data is accurately reflected in all system updates.</li></ul>Required Qualifications:Education: Bachelor's degree in Information Technology, Business, or related field. Advanced degrees or certifications in data management or supply chain data or systems are a plus (e.g., APICS, Six Sigma, or Master Data Management certification).Experience:<ul><li>5-7+ years of experience in supply chain operations, data management, or analytics, with at least 5 years focused on Master Data Management (MDM) or data governance in a supply chain context.</li><li>Proven experience in working with supply chain ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) and understanding data flows in procurement, inventory, logistics, and production.</li><li>Strong background in data modeling and mapping.</li><li>Understanding of regulatory requirements related to data governance and supply chain operations.</li></ul>Technical Skills:<ul><li>Solid understanding of supply chain processes (inventory management, demand planning, procurement, etc.) and their data requirements.</li><li>Strong data management expertise, including data quality management, data governance, and metadata management.</li></ul>Soft Skills:<ul><li>Strong communication skills with the ability to articulate complex technical concepts to business users and vice versa.</li><li>Excellent relationship management skills; ability to build trust and work effectively across different teams, including business, IT, and external vendors across the globe.</li><li>Strong problem-solving abilities with a proactive, results-oriented approach.</li></ul>The starting compensation for this job&nbsp;is a range from $135,000 - $158,000, plus incentive cash and stock opportunities (based on eligibility).The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed.Final, individual compensation will be decided&nbsp;based on demonstrated&nbsp;experience.&nbsp;Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>.Benefit&nbsp;offerings&nbsp;are subject to the terms and conditions of the applicable plans then in effect&nbsp;and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support&nbsp;such as&nbsp;the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support.&nbsp;Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility.&nbsp;Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

Senior Manager, Master Data Services

Join the Clean Energy RevolutionBecome a Senior Advisor – Enterprise Security Front Office Engagements at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll work with the Principal Manager of the Office of the Chief Security Officer of Southern California Edison and her team to manage both strategic projects and day-to-day activities. The successful candidate will act as lead project manager for high visibility and cross-functional initiatives, plan and craft internal and external communications and manage logistics for meetings internally and externally. The position will provide the opportunity to develop writing, organizational and planning skills, while providing broad exposure to key security issues facing the company.&nbsp; As a Senior Advisor – Enterprise Security Front Office Engagements, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future? &nbsp; <h4>Responsibilities</h4><ul><li>Deploys, monitors, and oversees the information security program across the organization</li><li>Monitors the implementation of risk priorities owned by distributed IT directors and IT delivery teams</li><li>Supports and reports on regional information security incidents in collaboration with the security operations center, the privacy function, and the regional executive teams</li><li>Manages, plans, and coordinates cyber resiliency exercises in collaboration with relevant parties</li><li>Assesses and evaluates risk and control position against cyber risk management framework</li><li>Delivers expertise and advisory support for security audits impacting assigned zones</li><li>Maintains and reviews regional key performance indicators (KPIs), reporting on issues and risks to the global security operations center and any concerned business leaders</li><li>Partners with third-party cyber risk management program to oversee and monitor business management of information security risks of third-party relationships</li><li>Follows emerging vulnerabilities, and threats and ensures executive leadership are aware and regularly updated on external cyber threat landscape</li><li>Engages with a broad range of internal and external stakeholders to support the security strategy delivery, and implementation of global Information security program</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Ten or more years of experience in information technology, information security and/or cybersecurity.</li></ul>Preferred Qualifications<ul><li>Bachelor’s or Master’s degree in Business Administration or Communications or related field.</li><li>Strong written and oral communications skills, with proven experience planning and crafting internal and external communications.</li><li>Project management experience, with the ability to handle multiple projects concurrently.</li><li>Experience managing relationships and providing consultative support.</li><li>Experience leading others through influence and collaboration.</li><li>Experience directly supporting senior executives in a large organizations/enterprise.</li><li>Experience effectively managing a fast-paced work environment and prioritizing work assignments.</li><li>Enthusiastically engage in continuous learning.</li><li>Detail oriented and well organized.</li><li>Strong creative and problem-solving skills.</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li><li>The primary work location for this position is Rosemead, CA.</li><li>This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation.&nbsp; Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.</li><li>Relocation may apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Senior Advisor - Enterprise Security Front Office Engagements

<h3>Job Description:</h3>The Fidelity Enterprise Infrastructure – Mainframe Transaction and Data Management team is seeking a Principal CICS Systems Programmer to join our organization. This person will provide infrastructure support leadership for the CICS Transaction Server and Data Replication support role. A senior level candidate will have previous highly technical CICS Systems Programming experience, strong problem solving skills, communication skills, organization skills, analytical skills, and the ability to work in a fast paced, production critical environment.The Expertise We’re Looking For <ul><li>Minimum of a bachelor’s degree in an IT-related field or equivalent work experience</li><li>Experience in CICS Systems support, proficient with CICS system dumps as well as CICS System internal and CICS interfaces. </li><li>8+ years of technical leadership</li><li>Knowledge in Assembler, COBOL and/or REXX</li><li>Expertise with the following: z/OS, CICS, JCL, SMP/E, REXX, Java, VSAM, Control-M, CPSM, VSAM Replication, VSAM RLS, IPCS, CAFC, Abend Aid and Intertest.</li></ul>The Purpose Of Your RoleThis position supports the provisioning and maintaining CICS transaction servers, VSAM data replication, and disaster recovery on z/OS platforms in support of the business applications. This role is responsible for designing, implementing, and maintaining technical infrastructures while providing technical direction and leadership to the team and business partners.The Skills You Bring<ul><li>You are passionate about working in a team based agile environment and driving continuous improvement</li><li>You have proven analytical, diagnostics, and problem solving skills, and a desire to assist others in solving complex technical issues</li><li>You have excellent interpersonal skills with a strong interest in the z/OS platform support role</li><li>You are highly motivated with the willingness to take ownership / responsibility for the work and the ability to work alone or as part of a team</li><li>You have the ability to lead highly visible projects involving multiple groups and convey project status, ideas and technical solutions to multiple levels of leadership.</li><li>You are an experienced z/OS Systems Programmer with a desire to stay current with technology.</li><li>You will provide technical mentorship and active advisement to other team members and across business partners</li><li>You will install, configure, upgrade, and maintain CICS, Data Replication, and related products into the z/OS environment</li><li>You are able to communicate effectively and articulate your thoughts to your team and other teams across organizations</li></ul>The Value You Deliver<ul><li>Provisioning, maintaining, and enhancing CICS transaction server infrastructures on z/OS platforms</li><li>Demonstrate expert understanding of the infrastructure software, including analysis, design, coding, system and user testing, problem diagnostics and resolution planning</li><li>Advising management and peers on technical strategy and solutions</li><li>Working across groups to identify opportunities for organization-wide technology initiatives</li><li>Strong analytical and problem solving skills</li></ul>How Your Work Impacts the OrganizationCICS is an operational support team within Fidelity Enterprise Infrastructure (EI) whose mission is to provide innovative technology solutions for a world-class platform that enables operational efficiencies, expands business opportunities, reduces risk and creates an improved customer experience.Enterprise Infrastructure Mainframe Hosting, with global support infrastructures, provides world-class mainframe availability and customer service to Fidelity’s business partners.The base salary range for this position is $89,000-$150,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Fidelity Investments

Principal CICS Systems Programmer- Enterprise Infrastructure Mainframe Transaction

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.About Enterprise Architecture:Enterprise Architecture is an organization within the Chief Technology Office at American Express and it is a key enabler of the company’s technology strategy. The four pillars of Enterprise Architecture include:1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Architecture as Code: this pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise.2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Architecture as Design: this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support.3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Governance: this pillar is responsible for defining technical standards and developing innovative tools that automate controls to ensure compliance.4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Colleague Enablement: this pillar is focused on colleague development, recognition, training, and enterprise outreach.Responsibilities:&nbsp;<ul><li>Perform rapid POCs to experiment and build rails for the engineering team.&nbsp;</li><li>Support engineers and project managers in rapid development and deployment.&nbsp;</li><li>Actively participate in team and enterprise-wide architecture and engineering discussions.&nbsp;</li><li>Introduce enterprise architectural paradigms and solutions into the portfolio.&nbsp;</li><li>Drive both high level and detailed design and conduct design reviews.&nbsp;</li><li>Engage and work with cross-functional leaders to understand and help define business principles, goals and strategy within scope of responsibility.&nbsp;</li><li>Communicate to senior leaders regarding strategy direction and changes.&nbsp;</li><li>Mentor engineers and solution architects to ensure technology complexities are understood. very clearly to implement solutions expeditiously with high quality.&nbsp;</li></ul>Minimum Qualifications:<ul><li>8 or more years of strong hands-on experience in Java and experience with backend or middle ware processing.</li><li>Extensive experience in designing and implementing large scale platforms with high resiliency, availability,&nbsp;and reliability.&nbsp;</li></ul><ul><li>Strong experience in applications with high throughput and performance.</li><li>Experience with micro services architectures and service mesh technologies is preferred.&nbsp;</li><li>Experience in Mobile Development iOS/Android – Technology Stack Swift Kotlin, Jetpack compose.</li><li>Experience in API Architecture and Development</li><li>Strong written, verbal communications, presentation skills, leadership, problem solving and analytical skills.&nbsp;</li><li>Proven collaboration skills along with the ability to influence without authority.&nbsp;</li><li>Hands on experience in the following environments is preferred: Java, Spring Go, Vert.x ,React, Envoy, gRPC, ProtoBuf, JSON, CouchBase, Cassandra, Redis, Jenkins, Docker, Kubernetes.</li><li>Bachelor’s degree in computer science, Computer Science Engineering, or related field required; Advanced Degree preferred.&nbsp;</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

American Express

Staff Architect - Enterprise Architecture

tango is a leader in the home care health management industry and is preparing for significant growth!&nbsp; We are seeking a hands-on Enterprise Architect with deep expertise in the US Healthcare ecosystem—specifically within home health and post-acute care.This individual will be instrumental in defining and driving the technical architecture and blueprint for our enterprise platforms.&nbsp; The ideal candidate will bring a strong mix of business acumen and technical depth, with proven experience in building and deploying applications in the Azure cloud environment.This role will collaborate closely with cross-functional departments including software engineering, product management, business stakeholders, data engineering, and infrastructure services.&nbsp; You’ll serve as a strategic partner in mapping out technical blueprints, optimizing data flows, making build vs. buy decisions, and ensuring interoperability across systems.RESPONSIBILITIES<ul><li>·Design and maintain enterprise architecture blueprints aligned to business goals and product strategies.</li><li>·Collaborate with product owners and business teams to understand core business processes and translate them into technical designs.</li><li>·Map data flows across systems including operational platforms, data lakes/warehouses, and external partners.</li><li>·Drive architectural decisions around interoperability standards including FHIR, HL7, and EDI X12 transactions (e.g., 837i, 278).</li><li>·Guide build vs. buy decisions with a long-term platform strategy in mind. Work hands-on to prototype, evaluate, and deliver proof-of-concept technical solutions to software engineering teams in a cloud-native manner.</li><li>·Other duties as assigned.</li></ul>QUALIFICATIONS&nbsp;<ul><li>·US Citizenship is required due to access to sensitive healthcare data.</li><li>·10+ years in software architecture, with a strong focus on US Healthcare, particularly home health and post-acute care.</li><li>·Experience working with health systems and payers.</li><li>·Deep understanding of interoperability protocols and standards: FHIR, HL7, EDI X12 (e.g., 837i, 278) and healthcare compliance frameworks (e.g., HIPAA)..</li><li>·Demonstrated success architecting and deploying solutions in Microsoft Azure.</li><li>·Hands-on experience working with data engineering teams and understanding of data flow across complex systems.</li><li>·Strong background in agile development environments and leading engineering teams.</li><li>·Familiarity with Microsoft Cloud for Healthcare is a strong plus.</li><li>·Experience integrating with EHRs, EMRs, and payer systems is a plus.</li><li>·Prior experience with SaaS and product development lifecycle.</li><li>·Detailed oriented person with excellent written and oral communication skills.</li><li>·Must demonstrate ability to handle diversity amongst people and environments.</li><li>·Must be detail oriented and able to follow-up and follow-through on project actions and tasks.</li><li>·Ability to maintain confidentiality of sensitive information.</li></ul>JOB TYPE: Full-timeLOCATION: Remote, USAtango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship

tango

Healthcare Enterprise Architect

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This position will be a key member of the American Express Global Commercial Services (GCS) Line of Business Compliance Team (LOBCO), primarily responsible for oversight of the GCS Marketing organization. The position provides independent compliance oversight and second-line challenge to ensure the business is building, enhancing, and maintaining an effective framework for compliance with applicable internal policies, laws, regulations. Areas of responsibility will include assessment of compliance risk associated with new marketing strategies, prospect and customer experiences, marketing claims and disclosures, and other business-owned content.Responsibilities:<ul><li>Provide compliance oversight, challenge, and guidance to GCS Marketing business stakeholders on compliance/regulatory requirements applicable to marketing projects and strategies. </li><li>Analyze new and/or enhanced products and services as part of the New Product Development process to assess compliance risks and evaluate proposed controls to ensure adherence with regulatory requirements.</li><li>Review marketing, campaign strategies, and advertising materials for adherence to applicable laws including but not limited to Unfair or Deceptive Acts or Practices (UDAP), Truth in Lending (Reg Z), Equal Credit Opportunity Act (Reg B), privacy, and all other applicable federal and state regulations.&nbsp;</li><li>Review and approve required disclosures in consultation with other key stakeholders. </li><li>Support an effective Compliance program including Compliance Risk Assessment (CRA), Regulatory Change and Inventory Management (RCIM), and provide oversight and challenge on business owned Key Risk Indicators (KRIs) and Regulatory Business Self Testing (RBST). </li><li>Effectively identify and challenge Compliance Issues to ensure timely creation or enhancement of controls, closure of gaps, and customer remediation where required. </li><li>Liaise as required with the relevant stakeholders, including but not limited to:&nbsp; Internal Audit, Independent Compliance Testing team, General Counsel’s Organization, Operational Risk, Control Management, Financial Crimes Compliance, and Privacy Office.</li><li>Review vendor services prior to contractual engagement, including any modification with respect to the services performed or change in product and/or services as needed.</li><li>Assist in preparation for regulatory inquiries and examinations.</li><li>Additional responsibilities based on team needs.</li></ul>Minimum Qualifications:<ul><li>5-7 years of experience in Compliance or related activities within the financial services industry</li><li>Knowledge of banking laws, particularly UDAP/UDAAP, Regulation Z, privacy, and general credit card practices</li><li>In-depth knowledge and understanding of compliance risk management practices and methodologies, including risk and control assessments</li><li>Understanding of regulatory expectations and experience preparing for regulator meetings and examinations</li><li>Proven ability to build rapport, garner respect and appropriately exercise authority in a collaborative environment.</li><li>Professional maturity and confidence in expressing a point of view with management.</li><li>Ability to identify and understand key risks, issues and trends and to develop meaningful information to be shared with leadership</li><li>Ability to handle multiple tasks and prioritize work in a highly deadline-intensive environment</li><li>Bachelor’s Degree or equivalent work experience</li></ul>Preferred Qualification:<ul><li>Advanced Degree</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager – Compliance - Global Commercial Services Marketing

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.Align the worlds of business and technology.<ul><li>The incumbent will be responsible for the business architecture of Global Merchant Services Technology within American Express. This is a business &amp; technology facing role, mapping business process to capabilities, providing E2E solution for the prioritized features, ensuring robust system architecture. The role involves working with product managers, business managers and engineering leaders to convert the business idea/vision into a development roadmap.</li><li>Requires strong organizational, technical and creative problem-solving skills. Requires strong stakeholder management and ability to influence across multiple levels of leadership. Must work well in a dynamic, complex environment and under deadline pressures. Propagates architectural flows and governance to a set of scrum teams to deploy the new business features across products for GMST</li><li>Run solution management cadence including partners (Product Development, Technology, and business teams) to identify needs, opportunities, and gaps, and solve problems</li><li>Create architectural artifacts (process flows and diagrams) for business initiatives to ensure consistency across products, help in evaluating and configuring new products.</li><li>Consolidate and correlate disconnected business needs, processes and identify synergies to avoid redundant design and build.</li><li>Communicate solution architecture details and roadmap to scrum teams who in-turn will translate them into user stories and deployment plan</li><li>Brainstorm and negotiate effectively with various stakeholders to continuously come up with best design&nbsp;</li></ul>Minimum Qualifications:&nbsp;<ul><li>Degree in Computer Science, Computer Engineering, or related field.</li><li>3–5+ years of end-to-end Solution Architecture for large, customer-facing platforms in payments/merchant servicing.</li><li>3–5+ years in Agile product development and delivery, translating roadmaps into epics/user stories and guiding multiple scrum teams.</li><li>Proven experience with CCP (Customer Care Professional) portals and digital self-service; ability to close system gaps and improve omnichannel experiences to drive push-to-digital.</li><li>Hands-on modernization of legacy servicing portals to a contemporary stack; expertise with hybrid cloud and Java services on Tomcat and Jetty with CI/CD like GitHub Actions.</li><li>API-first and event-driven design (REST/GraphQL, pub-sub with Kafka); proficiency in Java and Python.</li><li>Data architecture experience including business service TLAs, integration with enterprise data platforms (e.g., one-data/OneData), and working knowledge of Elastic Search, Postgress, YugaByte and the big-data ecosystem.</li><li>Exposure to enterprise offerings and platforms such as Enterprise Logging Framework( ELF) Reliable Transaction Framework (RTF), one-app, ACE and ability to partner with platform teams on modernization strategy.</li><li>Working knowledge of payments compliance, privacy, and security (e.g., PCI DSS) with the ability to embed security, resiliency, and observability into designs.</li><li>Excellent communication and interpersonal skills with influential leadership across product, business, and engineering; high degree of organization, initiative, and accountability.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Solutions Architect – Global Merchant Services Technology

<h4>Overview</h4>LMI is seeking a Systems Engineer to support a DOD IT and data solution effort. LMI is a consultancy dedicated to powering a future-ready, high-performing government, drawing from expertise in digital and analytic solutions, logistics, and management advisory services. We deliver integrated capabilities that incorporate emerging technologies and are tailored to customers' unique mission needs, backed by objective research and data analysis. Founded in 1961 to help the Department of Defense resolve complex logistics management challenges, LMI continues to enable growth and transformation, enhance operational readiness and resiliency, and ensure mission success for federal civilian and defense agencies.LMI has been named a 2022 and 2024 #TopWorkplace in the United States by Top Workplaces! We are honored to be recognized as a company that values a people-centered culture, and we are grateful to our employees for making this possible!This position requires an active Secret clearance, US Citizen, on site office at Dayton, OH.<h4>Responsibilities</h4>The Systems Engineer will provide support to the customer by consulting with customers to evaluate functional requirements and translate functional requirements into technical solutions. You will work as part of a team with other contractors, government civilians, and military personnel in an agile environment.Responsibilities: The Systems Engineer duties may include:<ul><li>Supporting requirements definition and coordinating with GOV and contractor stakeholders to develop and implement IT solutions. </li><li>Documenting data exchanges and requirements to support Logistics and Sustainment activities to include provisioning and cataloging, logistics product data, and requisitions/fills.</li><li>Identifying and documenting structured and unstructured data (different formats/structure/file types) and document an approach to enable DoD organizations to upload, search, and access relevant supply chain and maintenance data for future data mining actions (data manipulations, analytics, etc.).</li><li>Determining and document data sharing pathways and bilateral agreements.</li><li>Addressing intellectual property and technical data matters to enable supply support and maintenance planning.</li><li>Providing technical support and solutioning to government data requirements out of prime vendor systems.</li><li>Conducting risk analysis, feasibility study, and/or trade-off analysis to develop, document, and refine functional requirements and specifications.</li><li>Interact professionally with clients/internal teams; gather requirements and document the work in a ticketing system, designing and implementing new feature additions and improvements.&nbsp;</li><li>Utilize industry standard tools for project management, product requirements, and user documentation.</li><li>Work directly with the customer to gather requirements and product feedback for future iterations.</li><li>Support capabilities briefings and reports for military personnel.</li><li>Strong ability to analyze business requirements and create solutions. </li><li>Ability to troubleshoot problems and provide timely resolutions.</li><li>Clearly communicate with product owners to understand business concerns and demonstrate proposed solutions for acceptance.</li><li>High energy, enthusiasm, tact, ability to effectively interact with senior executives from Government and industry. </li><li>Ability to create and foster a cooperative work environment.</li><li>Self-directed, detail oriented in completing assigned tasks, able to adapt to changing work efforts and manage impact of shifting priorities.</li><li>Availability for occasional travel.</li><li>Other duties as assigned. </li></ul>Core KSATs for DoD Cyber Workforce (DCWF):<ul><li>Knowledge of computer networking concepts and protocols, and network security methodologies.</li><li>Knowledge of risk management processes (e.g., methods for assessing and mitigating risk).</li><li>Knowledge of national and international laws, regulations, policies, and ethics as they relate to cybersecurity.</li><li>Knowledge of cybersecurity principles.</li><li>Knowledge of cyber threats and vulnerabilities.</li><li>Knowledge of specific operational impacts of cybersecurity lapses.</li><li>Knowledge of cloud computing service models Software as a Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS).</li><li>Knowledge of cloud computing deployment models in private, public, and hybrid environment and the difference between on-premises and off-premises environments.</li></ul><h4>Qualifications</h4><ul><li>Active SECRET clearance.</li><li>DOD Cyber Workforce (DCWF) 8140 (641) System Requirements Planner role: A BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution fulfills the educational requirement for this WRC (conferred within 5 years or able to prove continuous relevant work experience) -OR- Personnel Certifications: FITSP-M or GSEC or CCSP or CFR or SSCP or Security+. If none, must be willing to obtain in first 30-days.</li><li>7+ years of experience working within the DoD IT enterprise.</li><li>Experience in documenting data exchanges and requirements.</li><li>Experience in capabilities and requirements analysis.</li><li>Experience in information security systems engineering principles.</li><li>Experience in system life cycle management principles, including software security and usability.</li><li>Experience in conducting risk analysis, feasibility study, and/or trade-off analysis to develop, document, and refine functional requirements and specifications.</li><li>Experience in translating functional requirements into technical solutions.</li></ul>The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances. &nbsp;The salary range for this position is- $108,000-$193,000<h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

LMI Consulting, LLC

Enterprise Systems Engineer- Clearance Required

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment. If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here’s your chance to become a highly skilled Travel Consultant. Here’s just some of what you could be doing every day.How will you make an impact in this role?<ul><li>Deliver world-class customer service in an in-bound, high-volume travel call servicing environment</li><li>Delighting our Premium Card Members with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements</li><li>Understand our customer needs through consultation to deliver innovative and extraordinary interactions</li><li>Research, plan, and create personalized travel experiences, through booking domestic and international flights, car and hotel travel arrangements</li><li>Communicate new and existing product offerings and value propositions relevant to the Card Member</li><li>Always put the Card Member’s experience at the forefront of everything you do, reinforcing the Membership First ™ approach, delivering excellent service and outcomes that are core to the American Express brand</li></ul>Minimum Qualifications:<ul><li>1 year experience in tourism, travel, or cruise and tours</li><li>High-end customer service or sales roles experience</li><li>Demonstrated ability to provide premium customer service, ideally in a call center or other comparable fast paced, high-volume servicing environment</li><li>Basic geography knowledge with ability to locate continents, countries, and key travel destinations world-wide</li><li>Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism</li><li>Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member’s communication style</li><li>Computer proficiency as demonstrated by the ability to navigate multiple computer applications, Microsoft Office and personal devices</li><li>Ability to succeed in a result focused environment, with a healthy desire to meet and exceed goals</li><li>You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week</li></ul>Additional Requirements:<ul><li>This is a hybrid role, and candidates must be able to work in the office a minimum of 3 days a week</li><li>Flexibility to work anytime between 5:00am-2:00am including weekends</li><li>Location: Sunrise, Florida</li></ul>Salary Range: $20.00 to $33.05 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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