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Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Kennedy School?The John F. Kennedy School of Government at Harvard University is one of 12 graduate and professional schools at the university. Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match. When you work at Harvard Kennedy School, you make a difference. Job Description The Shorenstein Center on Media, Politics, and Public Policy seeks a full-time Senior Data and Network Scientist to support two multi-year, interdisciplinary research projects, with a focus on social media audiences, journalism, and content creators. The Data and Network Scientist will contribute to the design, implementation, and analysis of large-scale datasets drawn from social media and digital platforms.&nbsp;&nbsp;&nbsp;&nbsp; 
Job-Specific Responsibilities: The successful candidate will be responsible for acquiring and managing data using public and private APIs; building and maintaining research databases; conducting network science analyses; and working with a multidisciplinary research team to develop and refine quantitative research questions. The position requires close coordination with journalists, technologists, and social scientists. The role includes participation in regular research meetings, interfacing with academic and civil society partners, and contribution to joint publications.&nbsp; &nbsp; Qualifications Basic Qualifications: At least 5 years of related experience and a Master’s degree in computer science, data science, information science, or a related field. Demonstrated experience with social media data analysis, including the development of classifiers. Proficiency in Python and R, along with basic programming and database management skills.&nbsp;&nbsp;&nbsp; 
Additional Qualifications and Skills: <ul><li>Experience with social media platforms, networked communication environments, and data journalism strongly desired.</li><li>Ability to work independently and in team settings across disciplinary boundaries.</li><li>Experience managing complex datasets and working in collaborative research environments. Interest and aptitude for data visualization.</li><li>Ability to write clearly and concisely about data findings and methodologies.&nbsp;&nbsp;</li></ul> Additional Information <ul><li>Appointment End Date: This is a fully benefits-eligible one year term appointment, with the strong possibility of renewal.</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education<ul> 
 
&nbsp;</ul></li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 058. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Senior Data and Network Scientist

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Harvard Business School (HBS) IT is a nimble, innovative, strategic partner who crafts, delivers and supports the pioneering technology solutions that connect, enable and inspire the HBS community to educate leaders who make a difference in the world. Visit our website for more information <a href="/www.hbs.edu/information-technology/about-us">http:///www.hbs.edu/information-technology/about-us</a>.&nbsp; Job Description Are you excited by the idea of joining a world-class organization at the intersection of higher education and business?&nbsp; The Director, Network Engineering provides valuable strategic and operational support to our faculty in support of Harvard Business school's (HBS’s) mission to educate leaders who make a difference in the world.&nbsp;As a member of the HBS IT organization, the Director will report to the Senior Managing Director, Enterprise Engineering &amp; Architecture (EE&amp;A). The Director, Network Engineering, will lead the development of the overall network strategy and manage the execution of that plan. EE&amp;A is responsible for the strategy, architecture, selection, implementation, and maintenance of software, compute, storage, and network solutions to support the business needs of HBS.&nbsp;As a member of the EE&amp;A management team, the Director will collaborate with colleagues and campus stakeholders to provide technical leadership, support, and network solutions to meet the needs of HBS today and into the future. With a Boston campus with over 37 buildings, and 2,000 MBA students, over 12,000 Executive Education students annually, and 1,600 faculty, staff, and doctoral students, this position will be responsible for the wired and wireless campus network environment which extends to multiple cloud environments as well as stretches globally to remote campuses. The Director will develop and execute a multiyear network strategy aligned with and is responsive to business needs, while managing daily operations and overseeing projects.&nbsp;&nbsp;The Director, Network Engineering will serve as a key advisor to HBS IT and departments, ensuring network stability and architecture for growth and enhanced capabilities. The Director provides vision, roadmaps, and budget plans for network and telecommunications needs. The ideal candidate will have extensive experience designing and supporting large complex network environments.&nbsp;Job-Specific Responsibilities: <ul><li>Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents</li><li>Direct the network team and vendors’ staff in support of daily operational work as well as project deliverables&nbsp;</li><li>Provide network technology leadership, vision, and solutions that address business needs, partnering closely with IT colleagues and HBS departments&nbsp;</li><li>Develop, document, maintain, and manage a multiyear network strategy which includes a lifecycle management program&nbsp;</li><li>Develop and communicate annual operating and multiyear capital budget that aligns with the network strategy, as well as managing activities to align with this budget&nbsp;</li><li>Ensure ongoing documentation of critical network and telecommunications assets, processes, and procedures&nbsp;</li><li>Manage vendor relationships and contracts for the procurement of hardware, software and services as well as execution against these contracts&nbsp;</li><li>Work with the University’s enterprise networking team to develop and align strategies and services for network and voice services that effectively address community needs&nbsp;</li><li>Contribute and participate as part of the cloud planning program to develop monitoring and other management systems to support the network reliability and performance in a hybrid multi-cloud environment&nbsp;&nbsp;</li><li>Participate in appropriate University and School governance committees ensuring a clear understanding of future business goals and align with appropriate network solutions&nbsp;&nbsp;</li><li>Lead by example, work with each team member to develop clear goals and annual training objectives, and reinforcing the HBS IT values&nbsp;</li><li>Build strong relationships and collaborate with HBS departments to develop innovative solutions for process/development related problems, with industry best practices and trends&nbsp;</li><li>Ensure that HBS systems and the information stored within them are secure and protected in accordance with Harvard’s policies and standards, and industry best practices&nbsp;</li><li>Complete other responsibilities as assigned&nbsp;</li></ul>Working Conditions: <ul><li>Additional support outside of regularly scheduled hours, including early mornings, nights, weekends, and holiday breaks, may occasionally be required&nbsp;</li><li>Must be available by personal cell phone during business hours, and occasionally off-hours (stipend will be provided)&nbsp;</li><li>Must participate in a shared 24x7x365 on call rotation with other IT staff&nbsp;</li></ul> Qualifications Basic Qualifications: <ul><li>Minimum of 7 years’ post-secondary education or relevant work experience</li><li>Supervisory experience</li></ul>Additional Qualifications and Skills:The following are preferred:&nbsp;<ul><li>Strong working knowledge of network technologies, cloud connectivity, with extensive experience in the planning, design, and implementation of large-scale network environments&nbsp;</li><li>Technical command and expertise in Cisco network switches, routers and protocols, wireless deployments, Palo Alto firewalls, VPNs (Virtual Private Networks), vlan, and fiber deployments&nbsp;</li><li>Possess the ability to express complex technical concepts effectively, both verbally and in writing to people with varying degrees of technical expertise&nbsp;</li><li>Excellent problem solving and decision-making skills&nbsp;</li><li>Strong oral, written and presentation communication skills&nbsp;</li><li>Demonstrated ability to manage a technical staff and lead, influence and motivate others&nbsp;</li><li>Enterprise networking experience in a higher education setting&nbsp;</li><li>Exposure to networking connectivity into cloud environments (e.g., AWS (Amazon Web Services), Azure, and Oracle)&nbsp;&nbsp;</li><li>Infrastructure experience including design and deployment, lifecycle management, planning, and operations.&nbsp;&nbsp;</li><li>Experience developing and managing both operational and capital budgets, including experience in managing vendor contracts and licensing&nbsp;</li></ul>Certificates and Licenses: The following are preferred:&nbsp;<ul><li>Cisco Certified Network Professional (CCNP)&nbsp;</li><li>Cisco Certified Internetwork Expert (CCIE) certificate in Security, Enterprise Infrastructure, and/or Wireless&nbsp;</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 40 hours per week</li><li>Compensation Range/Rate (including Shift Differential if applicable):&nbsp;&nbsp;$150,000 - $160,000, commensurate with experience</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Criminal</li><li>Other Information:&nbsp;</li><li>This is a hybrid position which we consider to be a combination of remote&nbsp; and onsite work at our Boston, MA based campus. HBS expects all staff to&nbsp; be onsite a minimum of 3 days per week and departments provide onsite&nbsp; coverage Monday – Friday. Specific hours and days onsite will be&nbsp; determined by business needs and are subject to change with appropriate&nbsp;advanced notice.&nbsp;</li><li>We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.</li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 059. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Director, Network Engineering

<h3>Job Description:</h3>Senior UX Designer The Role Fidelity Investments is looking for a Senior User Experience Designer with experience working in web and mobile channels, who is passionate about their craft and excited to explore the opportunities that conversational AI technology presents for making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first. It’s a fast-paced environment where decisions are customer centered, data-focused, collaborative, and iterative. The organization deeply values modern design thinking and problem-solving. . The Expertise and Skills You Bring <ul><li>Experience </li></ul><ul><li>4-6+ years of UX or related experience is preferred </li></ul><ul><li>A degree in a related field such as interactive design, architecture, industrial design, graphic design, information systems design, or human factors is preferred </li></ul><ul><li>Experience working on agile teams delivering value in digital products preferred </li></ul><ul><li>Experience working in multi-product environments is preferred </li></ul><ul><li>Experience running and/or using research to support evidence-focused design decisions preferred </li></ul><ul><li>A digital portfolio we can review online is required </li></ul><ul><li>Skills </li></ul><ul><li>An array of design skills, which might include visual, conversational, information architecture, prototyping, front end development, strategic design methods (such as design thinking), user research, or writing </li></ul><ul><li>Ability to design across all channels including web, native and conversational </li></ul><ul><li>Effective communication as a writer, presenter, storyteller and facilitator; equally at ease speaking with developer partners or executives </li></ul><ul><li>A foundation of development knowledge, both web and mobile, bonus for experience with vibe-coding, or NLU/NLP. </li></ul><ul><li>Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better </li></ul><ul><li>Partnering with user research to understand the customer problems to tackle </li></ul><ul><li>Ability to work closely with data scientists and cognitive engineers on AI problems and capabilities </li></ul><ul><li>Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions </li></ul><ul><li>An unwavering curiosity to ask why </li></ul><ul><li>Design brings you happiness </li></ul><ul><li>Senior UX Designers typically: </li></ul><ul><li>Lead the design strategy and execution on their product team, with some guidance and coaching </li></ul><ul><li>Help define the design work and deliver business outcomes on the product team </li></ul><ul><li>Consult with the product owner to help inform product strategy </li></ul><ul><li>Contribute to the culture of the UXD group </li></ul>Note: Fidelity will not provide immigration sponsorship for this positionThe Team This role also supports Fidelity’s User Experience Design team, a group that delivers simple and accessible digital experiences to its customers. #UXDesign #UXHiring COVID Work Policy (exclude if role is 100% remote) Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role. Dynamic Working – Post Pandemic (exclude if role is 100% remote) Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you. <h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Senior UX Designer, AI Product Design

<h3>Job Description:</h3>As a Senior Data Engineer, you will utilize your strong Cloud with scripting experience to develop solutions in support of FFIO's development squads. This position involves working on an exceptionally talented team whose job is to build platforms and solutions in support of Fidelity’s cloud journey.The ideal candidate for this position will have a strong background in Snowflake, cloud technologies, and the ability to work in a fast-paced agile environment. They will be able to navigate and mange technical complexities while developing secure and scalable solutions for our customers.The TeamFFIO Snowflake Platform Engineering (PE) team is responsible to support, maintain and govern the platform. This will accelerate build-out of subject areas within Snowflake cloud platform, while ensuring appropriateadherence to Enterprise and Architectural standards. You will be a key member of the Platform Engineering team who is responsible for building tools and processes to advance the organization’s ability to use the public cloud for solving business problems.The Expertise You Have<ul><li>Strong working experience in Snowflake using stored procedures, streams, snow pipes, tasks, stages, storage integration, ingestion frameworks and tools etc.</li><li>Strong hands-on experience with requirements gathering analysis, coding, testing, implementation, maintenance, and review.</li><li>Extensive development experience using Python and other scripting languages (Perl, shell etc.)</li><li>Strong experience in AWS services, IAM, Build Automation &amp; Management, CloudFormation, CI/CD tools and implementing pipelines.</li><li>Proficient in using Amazon Web Services (AWS), extensive experience focusing on services like EC2, EKS, IAM, Lambda, Auto Scaling, KMS, Cloud Watch, CloudFormation, S3 and RDS.</li><li>Good hands-on experience on scheduling tools such as Airflow, Control M, Autosys scheduling tools.</li><li>Good hands-on experience with PL/SQL Oracle programming. (writing sql queries, stored procedure, functions, triggers etc.)</li><li>Strong experience with application Support &amp; resolving production issues.</li><li>Great customer support skills and adaptable to changing business needs.</li><li>Possessing exceptional technical and analytical skills with strong business knowledge.</li><li>Good project management, experience in Agile methodologies (Kanban and SCRUM), communication, and interpersonal skills.</li></ul>The Skills You Bring<ul><li>Intellectually curious and love learning new skills and capabilities, e.g., new Cloud services</li><li>Enjoy giving to the success of your team while solving difficult technical problems</li><li>Enjoy finding opportunities to innovate and take thoughtful risks to get things done faster</li><li>Truly client-obsessed and dedicated to understanding and learning about customer needs and requirements; both external and internal</li><li>Confident working in an agile environment</li><li>Providing support to the FFIO development community for the products and platforms built by Platform Engineering</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Data Engineer (Snowflake)

<h3>Job Description:</h3>Our Site Reliability Engineering (SRE) group within Enterprise Infrastructure blends Operational excellence with developer experience to deliver highly available, scalable, and resilient services through automation and infrastructure as code. We embed reliability into our ecosystem by applying best practices in Resiliency Engineering, Automation, Observability, and Chaos Testing.As a Director for SRE Core &amp; Automation Engineering, you will lead a high-performing team of engineers focused on building the foundational platforms and tools that power our reliability strategy. You will bring a systems-thinking mindset and a passion for automation to help scale our infrastructure and improve the developer experience across the enterprise. You will also play a key role in people development, performance management, and fostering a culture of collaboration, innovation, and continuous improvement.The Expertise You Have and The Skills You Bring <ul><li>Bachelor’s degree or higher in Computer Science, Engineering, or a related field; Master’s degree is a plus.</li><li>10+ years of experience deploying and supporting highly distributed, multi-tiered systems at scale.</li><li>3+ years of experience in a technical leadership or people management role, with a proven ability to lead and grow engineering teams.</li><li>Deep hands-on experience with public cloud platforms (preferably AWS and Azure); certifications are a plus.</li><li>Strong background in container orchestration (Kubernetes) and cloud-native architectures.</li><li>Proven experience in leading complex technical initiatives using Agile methodologies.</li><li>Proficiency in scripting and automation (Python, Shell, etc.).</li><li>Experience with infrastructure as code tools (Terraform, ARM, Chef, etc.).</li><li>Strong understanding of cloud infrastructure components (compute, storage, networking, security).</li><li>Expertise in CI/CD pipelines and DevOps practices.</li><li>Solid programming experience in compiled/OOP languages (Java, C#) and scripting languages (Python, JavaScript/TypeScript).</li><li>Deep knowledge of observability tools and practices (DataDog, Prometheus, Splunk, etc.).</li><li>Experience with instrumentation, monitoring, logging, and alerting for distributed systems.</li><li>Strong analytical and troubleshooting skills, especially under pressure.</li><li>Ability to interpret large datasets using query languages and visualization tools.</li><li>Excellent communication skills, with the ability to engage both technical and non-technical audiences.</li><li>Demonstrated ability to mentor, coach, and develop engineers, fostering a high-trust, high-performance team culture.</li><li>Experience with performance reviews, career development planning, and team capacity management</li></ul>The Value You Deliver<ul><li>Define and execute a comprehensive reliability and observability strategy to ensure systems are always available when customers need them.</li><li>Reduce operational toil and increase efficiency through automation and platform engineering.</li><li>Drive standardization and process refinement across the SRE organization.</li><li>Lead incident response and root cause analysis for complex production issues.</li><li>Coach and mentor SREs and development teams on building and operating highly available systems.</li><li>Foster a culture of ownership, accountability, and continuous learning within the team.</li><li>Collaborate with engineering and product leadership to align team goals with business priorities.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Site Reliability Engineering

<h3>Job Description:</h3>Director, UX Research The RoleAs a member of the User Experience Research Team, you will contribute to Fidelity’s future growth by understanding people and their needs. You will partner with product teams across many areas of the business to dig into complex, ambiguous, human-centered problems. Your research will inform and inspire our business and design leaders to improve current offerings and develop new products that help people achieve their financial goals. You will plan and conduct various types of qualitative and quantitative customer research, identify problems from the user’s point of view, develop insights and opportunity areas, and test new ideas for product-market fit. This role requires an experienced individual with proven track record to impact user outcomes and business strategy who will immerse themselves in multiple product areas to identify opportunities for alignment and drive projects to completion independently!ResponsibilitiesAs a UX Research Director, you will:Have responsibility for a domain or focus area within Fidelity’s business in which you identify and prioritize the research that will most effectively drive user and business outcomes<ul><li>Engage daily with Product, Design, and Content stakeholders, including senior leaders, to understand priorities and key initiatives</li><li>Proactively identify research opportunities and lead the development and execution of research roadmaps that align with business priorities and deliver actionable insights</li><li>Scope qualitative and quantitative research studies with stakeholders to define objectives, research questions, constraints, and most efficient/effective approach</li><li>Share insights &amp; recommendations with stakeholders, ensuring that recommendations influence product strategy and design decisions and improve business and user outcomes</li><li>Advocate for users while balancing an understanding of business objectives, shaping the outcome of initiatives that have measurable impact</li><li>Contribute to the UX Research community by participating in initiatives that improve our practices and processes and mentoring junior researchers</li></ul>Your Expertise &amp; Skills<ul><li>10+ years of proven experience conducting/leading Design Research/User Experience Research efforts. Bachelors and/or Masters in Design, Human Factors, Psychology, and/or related field highly preferred</li><li>Proven ability to design and execute qualitative and quantitative research methods, including 1:1 interviewing, concept testing, usability testing, heuristic evaluation, and survey design 3. Ability to understand customer needs data and work with product teams to apply it to experiences</li><li> Expert written and verbal communication skills, with ability to rapidly analyze research data and share insights and recommendations succinctly, with a strong point of view and actionable takeaways.</li><li>Curiosity and confidence to ask questions that will uncover stakeholders’ true research needs</li><li>Ability to shift in a complex environment</li><li>Ability to tie research insights and recommendations to business needs and customer problems</li><li>Growth mindset – a strong desire to learn and improve, willingness and ability to give and receive feedback that improves deliverables and outcomes</li><li>Familiarity with analytics and in-market experimentation preferred</li><li>Business expertise: ability to understand business drivers and provide research</li><li>Ability to challenge traditional assumptions about UX Design and Research – seeking out, inventing, testing and sharing new directions and technologies</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe TeamFidelity follows standard product-development frameworks that put user needs at the center of all that we do. You’ll be part of a 70-person Research &amp; Product Design Strategy community that identifies users’ unmet needs and guides Fidelity to build useful and usable digital products. Fidelity’s UXR leadership team is committed to coaching and advancing associates’ careers. UX Research is supported by a Research Ops team that manages recruitment, procurement, and project tracking.The base salary range for this position is $126,000-$212,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

UX Research Director

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Kennedy School?The John F. Kennedy School of Government at Harvard University is one of 12 graduate and professional schools at the university. Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match. When you work at Harvard Kennedy School, you make a difference.About MEIThe Middle East Initiative (MEI) at the Belfer Center for Science and International Affairs is Harvard University’s principal forum for policy-relevant research and teaching on the contemporary Middle East and North Africa. Directed by Tarek Masoud, the Ford Foundation Professor of Democracy and Governance, MEI convenes policymakers, scholars, and intellectuals from the region and beyond to expand our understanding of this complex part of the world and to contribute to the search for solutions to its most pressing policy challenges. Through the integration of scholarly research, policy analysis, education, and community engagement, MEI aims to advance public policy and build capacity in the Middle East, with the aim of enhancing the lives of all the region’s peoples.&nbsp; Job Description MEI seeks a quantitatively-oriented social scientist with deep knowledge of the Middle East to join our team as an Assistant Director for Research. Reporting to and under the direction of the Faculty Director, this new position will lead the development and implementation of MEI’s in-house research portfolio. The successful candidate will also play a central role in exploring and developing new opportunities for collaborative projects and will become a key member of MEI’s leadership team, working closely with the Faculty Director to drive MEI’s intellectual output.&nbsp;The successful candidate will be motivated, resourceful, a self-starter, and a team-player with the ability to meet deadlines, solve problems, track multiple projects and deliverables, and communicate clearly and professionally with a broad range of stakeholders—including donors, scholars, and research partners in the field. Experience leading research projects in the Middle East and North Africa (MENA) is a must.&nbsp;<ul><li>Play a leading role in developing and managing MEI’s in-house research portfolio, including peer-reviewed research, policy briefs, and case studies to be used in teaching at Harvard and beyond.&nbsp;</li><li>Design high quality systems for research management and ensure effective implementation. Key areas include IRB approval, secure data management, ethical use of human subjects in large field-based research studies, coding protocols, etc.</li><li>Identify, assess and develop opportunities for new research engagements</li><li>Directly contribute to the analytical and content-driven activities of MEI’s research work through collaboratively-authored background papers, policy briefs, case studies, and peer-reviewed research publications.</li><li>Help build and expand partnerships with policy and research institutions and universities, contribute to building and maintaining productive relationships with current and potential funders, and effectively represent MEI and faculty researchers at relevant conferences and in meetings with senior policy partners</li><li>Recruit, supervise, and mentor research assistants&nbsp;</li><li>Play a key role in designing and implementing MEI research workshops and conferences</li><li>Travel to the region as needed to manage field-based research activities&nbsp;</li><li>Participate in selection processes for various MEI research programs, including fellowships and research awards</li></ul> Qualifications Basic Qualifications: <ul><li>PhD in political science, economics, or sociology required.</li><li>Minimum seven years professional work experience in conducting original research; a combination of doctoral-level education and experience may be considered.</li><li>Experience leading research projects in the Middle East and North Africa (MENA) required.</li><li>To be considered, applications must include a cover letter and writing sample, please see additional information below for details.</li></ul> 
Additional Qualifications and Skills: <ul><li>Ability to manage large research teams.&nbsp;</li><li>Experience with statistical programming in either R or Stata.&nbsp;</li><li>Experience conducting original research using the following methodologies:&nbsp;<ul><li>Elite interviews&nbsp;</li><li>Commissioning and analyzing population surveys</li><li>Conducting survey and field experiments</li><li>Quantitative analysis of observational data, including popular social science datasets such as V-dem, the World Bank Governance Indicators, etc.&nbsp;</li></ul></li><li>Experience writing research and grant proposals.</li><li>Experience shepherding research projects through Institutional Review Board and Peer Review.&nbsp;</li><li>Fluency (reading and writing) in a regional language (Arabic, Persian, Turkish, or Hebrew) a strong plus.&nbsp;</li><li>Excellent interpersonal and communication skills, both written and oral.&nbsp;</li><li>Demonstrated organizational skills and attention to detail.&nbsp;</li><li>Strong work ethic with the ability to take initiative, manage multiple projects simultaneously, meet deadlines, and work independently.&nbsp;</li><li>Excellent time-management skills&nbsp;</li><li>Ability to treat sensitive and confidential information with discretion.&nbsp;</li><li>Ability to forge strong collaborative working relationships with diverse constituencies and colleagues.&nbsp;</li></ul> Additional Information <ul><li>Application Instructions: To be considered, your application must include a cover letter and a writing sample:&nbsp;<ul><li>No more than 50 pages</li><li>Must include an abstract of 300 words or less</li><li>Will preferably be single-authored</li><li>Can be either published or unpublished</li><li>Examples include: policy brief, journal article, book chapter, dissertation chapter, or white paper you have produced in your field</li></ul></li><li>Appointment End Date: This is a fully benefits eligible one year term appointment, with the possibility of renewal.</li><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education</li><li>Other information: This position is fully on-site, on our campus in Cambridge, MA, 5 days/week.</li></ul>Work Format DetailsThis position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 057. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Assistant Director for Research, Middle East Initiative

<h3>Job Description:</h3>Senior UX Design Operations SpecialistThe Role Fidelity Investments is seeking a Senior UX Design Operations Specialist who thrives on solving complex problems and driving operational excellence. This role is ideal for a self-starter who can dig into data, identify inefficiencies, and create scalable solutions that streamline workflows and deliver actionable business value. This role supports Fidelity's User Experience Design team, and works across teams to improve clarity, consistency, and velocity in our UX practice, enabling designers to focus on what they do best—creating exceptional user experiencesThe Expertise and Skills You BringExperience<ul><li>4–6+ years of experience in UX Design Operations, Program Management, or a related field</li><li>Proven track record of implementing operational frameworks and tools across large organizations</li><li>Experience working in agile environments and supporting design teams at scale</li><li>Expertise in Jira and Jira Align</li><li>Familiarity with user-centered design and research practices is a plus</li></ul>Skills<ul><li>Strong program management and organizational skills</li><li>Self-starter with a proactive mindset and ability to work independently</li><li>Analytical thinker with the ability to dig into complex data to uncover insights and drive decisions</li><li>Skilled problem solver who can identify friction points and develop effective solutions</li><li>Ability to create and maintain visibility into who’s working on what across teams and business units</li><li>Adept at driving consistency in work tracking and reporting across BUs</li><li>Excellent communication and facilitation skills, with the ability to influence without authority</li><li>Strategic thinker with a bias toward action and continuous improvement</li><li>Comfortable liaising with cross-functional partners</li><li>Passionate about improving design velocity and operational efficiency</li><li>Demonstrates strong individual initiative while contributing meaningfully to team efforts.</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionWhat You’ll Do<ul><li>Drive operational rigor across the UX organization</li><li>Develop and maintain programs that provide clarity on team responsibilities and workstreams</li><li>Create and enforce consistent tracking mechanisms across business units</li><li>Identify and remove barriers to design velocity</li><li>Analyze data to uncover inefficiencies and opportunities for improvement</li><li>Design and implement new processes and procedures that streamline operations and drive business value</li><li>Partner with leadership to address friction points and improve team workflows</li><li>Serve as a liaison to UXRADS and UXC, ensuring alignment and collaboration</li><li>Contribute to the culture and maturity of the UX Design Operations practice</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Operations Specialist

POSITION SUMMARY:&nbsp; The Assistant Director of Didactic Education is responsible in conjunction with the Director of Didactic Education for the oversight of all aspects of the Didactic phase of the Physician Assistant Program. It is expected that the Assistant Director of Didactic Education provides effective leadership toward consistently meeting program and student learning outcomes related to the didactic phase of the program. The Assistant Director of Didactic Education will work with the Director of Didactic Education and other members of the PA faculty to ensure that the program’s didactic phase is in compliance with all ARC-PA Accreditation Standards. The Assistant Director of Didactic Education will also work in synergy with their counterparts at other South University PA programs.&nbsp; The Assistant Director of Didactic Education is a member of the faculty (rank commensurate with experience) with the Physician Assistant Program.The Assistant Director of Didactic Education must assure that the South University philosophy is considered in carrying out the duties and responsibilities of this position, which includes quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking, and expansion. This position offers a $10,000 signing bonus.&nbsp;KEY JOB ELEMENTS:<ul><li>Coordinates curriculum development with Directors of Didactic and Clinical Education, which includes the design and implementation of the program’s didactic phase with the program’s student learning outcomes and PA competencies.</li><li>Collaborates on didactic phase curriculum evaluation, assessment, and improvement to include courses, students, and teaching faculty with the Director of Didactic Education.</li><li>Manages faculty coordination by assigning coursework to instructional faculty in the didactic phase of instruction with the Director of Didactic Education.</li><li>Serves on the PA Department’s Curriculum Committee in conjunction with counterpart(s) from other South PA programs.</li><li>Provides teaching and instruction in the PA program including:</li><li><ul><li>Overseeing coordination of instruction for all didactic courses/didactic instruction annually.</li><li>Lecturing in areas of clinical and/or professional expertise.</li><li>Providing academic advising as a small group facilitator and student advisor.</li></ul></li></ul><ul><li>Works with the Program Director to coordinate recruitment of full-time and adjunct/instructional faculty for the didactic phase of the program.</li><li>Works with the Program Director to design and implement faculty development initiatives for all didactic instructional faculty.</li><li>Provides input to assist with accreditation activities, as well as ongoing program evaluation and mission and vision statement review.</li><li>Participates in the program’s admissions process to include open houses, student evaluation (through application review and candidate interviews), and student selection meetings.</li><li>Collaborates with the Director of Clinical Education on ongoing assessment of student performance toward attaining the program’s student learning outcomes.</li><li>Engages in service, community and campus relations, PAC (Program Advisory Committee) meetings, and scholarly activities appropriate to the role of Assistant Director of Didactic Education and PA faculty.</li><li>Participates in faculty development opportunities each year as required in the areas of teaching and academic administration.</li><li>Assists with clinical site development and clinical site monitoring.</li><li>Provides remedial instruction as needed.</li><li>Assists with other responsibilities as determined by the Program Director and/or the Campus Leadership.</li><li>Performs instructional duties as assigned and outlined in the job description and in accordance with the provisions of Faculty Supplement to the South University Employee Handbook.</li></ul>JOB REQUIREMENTS:Knowledge:<ul><li>Graduation from an accredited PA Program.</li><li>Terminal degree as a physician assistant.</li><li>Current or emeritus NCCPA certification.</li><li>PAs with active certification must be eligible for state licensure or hold an active, valid, and unencumbered state license in the state where they are assinged. </li><li>1-2 years teaching experience in a graduate health-related profession highly preferred</li><li>2 years of clinical experience required.</li><li>Experience in PA/medical classroom teaching and PA education administration highly preferred.</li></ul>Skills:<ul><li>Excellent communication skills, both verbal and written.&nbsp; </li><li>Strong interpersonal skills with student, faculty, and staff populations.</li><li>Superior organization, prioritization, and self-motivation skills.</li><li>Strong computer skills, including MS Office Suite, Examsoft, and WebAdMIT.</li></ul>Abilities: <ul><li>Ability to interact effectively as both a leader and as a member of a team and work collaboratively with other departments.</li><li>Ability to read, understand, interpret, and implement accreditation criteria and state agency regulations.</li><li>Ability to effectively present information to faculty, academic and campus leaders, corporate leaders, and public groups.</li><li>Ability to resolve inquiries and complaints from employees, students, regulatory agencies, or members of the academic or business community.</li><li>Ability to listen to customers (e.g. staff, students, etc.) and to understand and respond positively to their requests.</li><li>Ability to adapt to changing assignments and multiple priorities.</li><li>Ability to manage multiple tasks and successfully meet deadlines.</li></ul>WORK ENVIRONMENT:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email, video conference, and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.JobFamilyAll PositionsPayTypeSalaryEducationLevelMaster’s Degree

South University

Assistant Director of Didactic Education, Physician Assistant 

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Graduate School of Education?The Harvard Graduate School of Education (HGSE) is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education.Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: <a href="https://www.gse.harvard.edu" target="_blank">www.gse.harvard.edu</a>. Job Description Under the general direction of the Director, Learning Design, Technology and Media, the Assistant Director of Learning Design is an experienced leader in the design and development of high-quality learning experiences. The position will support the Director, Learning Design, Technology and Media in oversight and leadership in the areas of outreach, needs assessment, design, development, and implementation to serve the needs of the Harvard Graduate School of Education (HGSE) community. The Assistant Director is responsible for helping to maintain the learning design portfolio, ensuring quality and consistency in all learning design offerings, keeping the TLL on the leading edge of relevant developments in the field, and managing and developing online learning fellows, and mentoring learning designers, within the Teaching and Learning Lab.The Assistant Director will support and lead portions of project management for complex projects, ensuring completion of projects in a consistent and timely manner. They will be responsible for supporting the development of online learning fellows to ensure adequate support for the HGSE teaching and learning community, including the exploration, implementation, and evaluation of emerging learning design models.Portfolio and Project Management 30%Manage aspects of TLL learning design, including establishing standards of quality and process, and assessing efficacy of design. 
Assist the Director, Learning Design, Technology and Media in resource allocation, capacity reporting, project prioritization and making existing processes more efficient.&nbsp; 
Support the Director, Learning Design, Technology and Media in shaping and defining the portfolio of projects and functional deliverables by helping to manage new requests and evaluating and prioritizing them to ensure planned, organized and timely implementations. 
Provide project leadership on complex projects, identify partners both inside and outside of the group as needed, and maintain clear communication channels with all stakeholders. 
Keep abreast of new developments in the area of responsibility, always with a focus on how that can enhance the HGSE environmentLearning Design 30%Coach / conduct high-level and detailed instructional design for asset development, multimedia assignment development, and distance / hybrid learning. 
Coach others on the process of instructional design and best practices for online communication / collaboration and learning asset / digital content development 
Craft / coach the design of training materials and documentation for courses, departments, and executive education 
Develop assessment strategies for online and blended programs 
Stay current with trends in learning designManagerial Oversight of Learning Designers/Online Learning Fellow&nbsp;30%Manage Online Learning Fellows (OLF’s), including hiring, onboarding, directing work, professional development, and feedback and performance review.&nbsp; 
Manage Learning Design team, including providing ongoing professional development in areas of task management and stakeholder relationships 
Identify areas of need for interns/temporary staff to supplement permanent staff 
Oversee student work in T127: Teaching and Learning Lab Practicum where appropriate 
Delegate and prioritize tasks and projects in an effective manner, aligning them with the units’ goals in an environment of competing deadlines and changing priorities. 
Outreach and Community Support&nbsp;10%Contribute to marketing and outreach efforts of the TLL 
Participate in T127: Teaching and Learning Lab Practicum 
Participate in Harvard-wide committees where appropriate 
Remain active in local and regional professional organizations Qualifications Basic Qualifications: <ul><li>Bachelor's degree and minimum 5 years related experience.</li><li>Previous professional experience in a management role.</li><li>Minimum of three years experience in higher education as faculty and/or faculty/academic support role.</li><li>Familiarity with modern learning management systems (Canvas preferred)</li><li>Demonstrable experience in course design and pedagogical theory</li><li>Previous experience in coaching instructional design principles</li><li>Previous experience in Project Management</li></ul>Any candidate wishing to be considered must supply a cover letter in addition to their resume. &nbsp;Please upload both as one document.&nbsp; 
&nbsp; 
Additional Qualifications and Skills: 
Earned Ed.D/Ph.D. 
Higher education teaching experience in multiple modalities (Face-to-face, blended, online, MOOC). 
Experience with using generative AI tools for content creation and process improvement 
Experience with learning analytics and evaluation. 
Excellent writing and presentation skills 
Ability to lead a complex long-term project with multiple stakeholders 
Proven understanding of tools for teaching, including emerging technologies 
Ability to stay abreast of the changing educational technology landscape 
Ability to plan and meet deadlines 
Demonstrated ability to work collaboratively within work group and across departments 
&nbsp; Additional Information <ul><li>Appointment End Date: </li><li>Standard Hours/Schedule: 35 hours per week</li><li>Compensation Range/Rate (including Shift Differential if applicable): </li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity and Education<ul> 
</ul></li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 058. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

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