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Position Title: Financial Aid Services Manager Department: Financial Aid (FIA) Division: Enrollment Services (ENS) Employee Status: Full-time Type: Professional Staff Association (PSA) Grade: M Salary: ($60,000 - $62,500 annually) FLSA: Exempt ICCB Classification: Tech/ Professional Priority Application Deadline:&nbsp;October 17th, 2025 _________________________________________ Reporting Relationships Reports to: Executive Director of Financial Aid Supervision Exercised: Direct supervision of Financial Aid Advisors and student employees; functional supervision over assigned staff. &nbsp; Job Summary The Financial Aid Services Manager provides leadership and oversight for a team of Financial Aid Advisors to ensure accurate, timely, and student-centered delivery of financial aid services. This position manages the day-to-day operations of advising, file review, verification, and appeal processes, including Satisfactory Academic Progress (SAP). The Services Manager is also responsible for Return of Title IV (R2T4) processing, maintaining compliance with federal and state regulations, and implementing regulatory changes from the U.S. Department of Education. In partnership with the Executive Director, the Services Manager develops training, ensures quality assurance, and fosters a culture of service excellence in support of student success. Essential Duties and Responsibilities · Lead, supervise, train, and evaluate Financial Aid Advisors to ensure the consistent delivery of high-quality student services. · Oversee verification, SAP appeal, and professional judgment documentation intake and review in compliance with federal, state, and institutional policies. · Direct workflow through the imaging system. · Ensure the accurate and timely calculation and processing of Return of Title IV (R2T4) funds. · Participate in professional development, including NASFAA webinars. · Stay current on federal and state financial aid regulations; interpret and implement new guidance, ensuring compliance across office operations. · Develop and deliver staff training on regulations, compliance requirements, and student service practices. · Collaborate with the Executive Director to maintain policies, procedures, and communication materials that ensure clarity, compliance, and accessibility for students and families. · Provide guidance to staff and students on complex cases requiring interpretation of regulations. · Partner with other campus departments and external agencies to support compliance, reconciliation, and the efficient delivery of aid. · Collaborate with the Payment Center to ensure timely awarding, billing, and disbursement of aid. · Work closely with the FA Compliance Coordinator with the timely disbursement of aid. · Manage late disbursements, aid rejection processes, verification number checks, and current-term disbursement adjustments · Assist with internal and external audits, ensuring documentation, reporting, and corrective action plans are accurate and complete. · Maintain confidentiality of student records in compliance with FERPA. · Foster a culture of cultural awareness and service excellence in all interactions with students. · Supervise an advisor assigned to oversee student workers, providing indirect leadership and guidance for student employees. · Manage staff schedules, workload assignments, and office calendars to ensure adequate coverage. · Monitor and respond to student communication channels, including Systematic Alien Verification for Entitlements (SAVE) and CRM messages, ensuring timely and accurate follow-up. · Oversee athletic scholarship eligibility, awarding, and compliance. · Support the processing and advising needs of special populations, ensuring equitable access to aid. · Review and manage operational procedures such as over awards, credit eligibility, multiple reporting records, Pell overpayments and lifetime eligibility units · Coordinate CRM functions for financial aid communications, case tracking, and student outreach. · Assist in graduation processing by ensuring student financial aid files are finalized in collaboration with Records and IT staff. · Other duties as assigned. Qualifications To perform this job successfully, an individual must be self-motivated and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications Bachelor’s degree required. At least three (3) years of progressive experience working with complex regulatory requirements in higher education, government, or related fields. Experience leading a service-oriented team with a focus on student or client support. Proficiency with student information systems and Microsoft Office applications (Word, Excel, Outlook). Preferred Qualifications Master’s degree in higher education, business administration, or a related field. Experience in financial aid administration or related student services. Familiarity with Colleague, as well as imaging/document management systems. Experience developing and delivering staff training. Required Attributes Strong organizational, analytical, and problem-solving skills with attention to detail. Ability to manage multiple priorities in a fast-paced environment. Excellent interpersonal and communication skills with the ability to work effectively with students, families, faculty, and staff. Work Environment While performing the duties of this job, the employee regularly works in an office setting with frequent interaction with students, families, faculty, and staff. Physical Demands Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms. The employee is frequently required to stand, talk, and hear. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Rock Valley College

Financial Aid Services Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Amex’s Risk Management capabilities are at the core of delivering the superior customer experience while managing credit and fraud losses at lowest levels in the industry. With our mix of assets like closed-loop data, machine learning models, underwriting techniques on a modern technology stack we are re-imagining how payment experiences &amp; risk management converge in a more modern, digital and connected world.&nbsp;In order to deliver on the vision, the Risk Products &amp; Data Strategy (RPDS) team is driving the roadmap for modernizing risk platforms while enabling new business capabilities. Modernizing the Authorizations platform is a key strategic imperative to uplift an aging infrastructure and provide new capabilities to enable rapid innovation and growth.&nbsp;&nbsp;This role combines the responsibilities of a Product Manager and a Product Owner.The Product Manager leads transformation of risk systems, plays a central role in detailing the blueprint, and works in close partnership with stakeholders in RPDS, as well as external experts, to arrive at the best design/solution and oversee its execution. This is a stakeholder facing role that is responsible for process vision and roadmap, customer experience, business architecture, capturing and grooming requirements, prioritization, status tracking and reporting, defining process SLAs and controls.The RPDS Product Owner team is responsible for owning the fraud and risk aspects of new product launches and updates to current offerings. To accomplish this, the RPDS Product Owner team partners with Global Risk Technologies as well as the Product teams, Strategy partners, and Enterprise Architects (Data/Enterprise/Technical), and works with managers and directors to design solutions and strategies using predictive models and strategies for Amex Card and Non-Card products. They collaborate with partners on other Risk teams, Marketing, Finance, Global Servicing Network, Legal/Compliance, Banking, and Technology to create world-class analytical capabilities and solutions to minimize credit and fraud risk and improve customer experience.Qualifications<ul><li>Deep and broad expertise in consumer or commercial risk management encompassing knowledge of processes and systems</li><li>Ability to build strong relationships, operate effectively within large cross-functional teams, and influence business partners to drive transformational change</li><li>Ability to communicate and interact effectively with internal and external stakeholders at all levels</li><li>Demonstrated ability to think outside the box and design industry leading solutions</li><li>Understanding of Scaled Agile (SAFe) principles and experience effectively managing a backlog of competing initiatives desirable</li><li>Knowledge of fraud authorization, credit bureau, decision science models or experience in another core fraud risk management function and/or knowledge of Amex data and risk technology platforms preferred</li><li>High degree of organization, individual initiative and personal accountability</li><li>An ability to solve complex problems and a highly analytical approach</li><li>Risk Capabilities experience is highly desired</li><li>Bachelor’s degree in computer science/technology/engineering/business management or related field is mandatory</li></ul>Preferred Qualifications<ul><li>4+ years of product management/ownership or product development experience developing fraud management products&nbsp;</li><li>A strong product mindset, proactive communication and a collaborative spirit.</li><li>Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment</li><li>Master’s Degree (or comparable experience) in management, computer science, engineering or a related discipline is ideal</li><li>Experience working on Banking Product Management is a plus.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Senior Manager-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (“GRC”) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. By partnering closely with business units across the enterprise, we help deliver maximum value to our shareholders and our customers through effective risk management and oversight activities.GRC’s Enterprise Risk Management &amp; Risk Oversight (ERM&amp;RO) organization is seeking a Manager to join a newly created team driving Change Risk oversight across American Express. This role goes beyond traditional risk governance, offering the opportunity to design and embed new change risk management processes, shape policies and standards, and build a body of knowledge that strengthens how we manage change across the enterprise. Success requires more than box-checking, it calls for a strategic thinker who can influence and partner with stakeholders, challenge the status quo, and help transform the way we govern risk in a dynamic, global environment.Responsibilities·Shape and advance the development, implementation, and ongoing enhancement of an enterprise change governance framework, applying risk requirements tailored to change initiative classifications and ensuring governance evolves with the needs of the business.<ul><li>Proactively identify and prioritize risk-related gaps (including those highlighted by regulators) while driving timely, effective, and sustainable remediation that reduces exposures to acceptable levels and prevents recurrence.</li><li>Synthesize and communicate risk data, emerging trends, and insights through structured, impactful reporting to senior leadership and the board of directors, ensuring decision-makers receive timely, accurate, and actionable information.</li><li>Guide and influence first-line stakeholders in designing, refining, and maintaining procedures that effectively embed the change governance framework into business operations, balancing rigor with practical execution.</li><li>Maintain a deep understanding of relevant laws, regulations, and industry standards (e.g., Heightened Standards, FFIEC, PMBOK), ensuring that risk practices not only comply with regulatory expectations but also strengthen the enterprise’s resilience and transformation efforts.</li><li>Design and deliver engaging training and awareness programs for first- and second-line professionals, senior management, and the board, building organizational capability and embedding a strong culture of risk-aware transformation.</li></ul>Qualifications:Experience<ul><li>Minimum of 2 years of experience in risk, compliance, legal, or regulatory roles (or related), ideally in a Global Systemically Important Banks (GSIBs); or risk related management consulting firms</li><li>Experience with project/program management and governance required. Project Management Professional (PMP) certification is a plus</li><li>Bachelor’s degree required, advanced degree a plus</li><li>Global Association of Risk Professionals (GARP) certification is a plus</li></ul>Skills<ul><li>Strong communication skills is a must, particularly written communication</li><li>Ability to effectively deal with stakeholders</li><li>Discretion when exposed to restricted/secret company information</li><li>Self-starter who works well independently in white space</li><li>Able to effectively manage multiple and often conflicting priorities under tight timeframes and adapt to frequent change</li><li>Able to lead without authority derived from band level</li><li>Highly organized with attention to detail, sense of follow-through, and accountability</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager-Risk Management; Enterprise Project Governance (2LOD)

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.What we are looking forThe WW Medical Learning team is currently looking for a talented individual who possesses the skills needed to ensure both the immediate and long-term success of WW Commercialisation Learning (WW CL). The Sr. Manager, WW/International Markets Medical Learning – Oncology (Myeloid &amp; Lymphoma) is responsible for supporting the strategic planning, development, execution, and continuous optimization of scientific training programs for medical colleagues with field facing responsibilities across international markets under the strategic guidance of the Associate Director for Myeloid and Lymphoma. This role ensures that medical teams are equipped with the knowledge and tools to support BMS’s oncology portfolio, with a specific focus on myeloid and lymphoma indications, under the strategic oversight of the Associate Director for Myeloid and Lymphoma.&nbsp;The Sr. Manager, WW/International Markets Medical Learning, embodies our medical mission by supporting medical colleagues with field facing responsibilities across the globe in becoming the trusted partner of choice to a broad set of stakeholders, driving scientific exchange and collection of timely insights under the guidance and oversight of the Associated Director, WW/International Markets Medical Learning, Myeloid and Lymphoma that can create measurable medical impact on patient outcomes, ultimately advancing science and enhancing patient access to our medicines.Who you will work withThis position reports to the Director, WW/International Markets Medical Learning with a dotted line to the Associated Director, WW/International Markets Medical Learning, Myeloid and Lymphoma. The primary remit of the Sr. Manager, WW/International Markets Medical Learning, Myeloid and Lymphoma is to support the training needs of the WW/International Markets field facing medical teams covering Myeloid and Lymphoma under the strategic oversight of the Associated Director, WW/International Markets Medical Learning, Myeloid and Lymphoma with an eye towards collaborating with WW Medical Learning and WW Commercialisation Learning teams to share, co-create, and leverage existing content, where applicable. The incumbent will spend a majority of time collaborating with Global Medical Affairs, International Markets Medical Enablement, WW Commercialization Learning Center of Excellence, Medical Excellence, US Medical Learning, and International Markets FM and HOM stakeholders to construct and execute training plans aligned with WW medical matrix teams under the strategic direction of the Associated Director, WW/International Markets Medical Learning, Myeloid and Lymphoma.This position is office based (Uxbridge, PPK). Ability to travel (up to ~15% based on requirements). &nbsp; Primary responsibilitiesPlanning &amp; Execution<ul><li>Support the development and implementation of annual global training plans aligned with GlobalMedical Affairs` strategic imperatives for Myeloid and Lymphoma under the strategic guidance of the Associate Director, Myeloid and Lymphoma.&nbsp;</li><li>Support launch readiness training for new indications and data releases, ensuring timely and compliant dissemination of scientific content under the strategic direction of the Associate Director, Myeloid and Lymphoma.&nbsp;</li><li>Support the coordination of tiered training for clinical trials in myeloid and lymphoma, ensuring alignment with FM capabilities and market needs under the oversight of the Associate Director, Myeloid and Lymphoma.&nbsp;</li></ul>Cross-Functional Collaboration&nbsp;<ul><li>Partner with Global Medical Affairs, International Markets Medical Enablement, and US Medical Learning to co-create and adapt training content.&nbsp;</li><li>Collaborate with the Associate Director, WW/ International Markets for Myeloid and Lymphoma to ensure therapeutic area-specific priorities are embedded in all learning initiatives.&nbsp;</li><li>Align with US Medical Learning and R&amp;D to ensure synergistic and non-duplicative training efforts under the strategic supervision of the Associate Director, Myeloid and Lymphoma.&nbsp;</li></ul>Training Development &amp; Delivery&nbsp;<ul><li>Design and deliver live and virtual training sessions using adult learning principles under the guidance of the Associate Director, Myeloid and Lymphoma.&nbsp;</li><li>Manage scientific onboarding programs and continuous learning curricula for medical colleagues with field facing responsibilities across the globe in collaboration with the MSDP team under the strategic guidance &nbsp;of the Associate Director, Myeloid and Lymphoma.&nbsp;</li><li>Evaluate training effectiveness through feedback loops, assessments, and performance metrics.&nbsp;</li></ul>Operational Excellence&nbsp;<ul><li>Maintain training archives and documentation in compliance with BMS SOPs.&nbsp;</li><li>Support knowledge retention strategies (e.g., Q-stream, post-congress updates) in collaboration with the Associate Director, Myeloid and Lymphoma.&nbsp;</li></ul>(Disclaimer: The responsibilities listed above are only a summary and other responsibilities will be requirements as assigned)Qualifications and Experience <ul><li>Science based degree; Advanced degree (APN/NP, PA, MS, MD, PharmD, PhD, etc.) preferred.&nbsp;</li><li>5-7 years in pharmaceutical/biotech/ relevant industry experience as a field MSL or similar field-based and/or office-based position (inclusive of fellowship experience) with a proven track record of success with 1+ years in hematology (myeloid/lymphoma preferred).&nbsp;</li><li>Experience in medical training, scientific communication, adult learning principles and cross-functional partnership management preferred</li><li>Strong project management, communication, and stakeholder engagement skills.</li><li>Experience and strong skills in public presentation&nbsp;</li><li>Ability to travel (up to ~15% based on requirements)</li></ul>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.Bristol Myers Squibb is Disability Confident – EmployerA UK Government scheme

Bristol Myers Squibb

Sr. Manager, WW/International Markets Medical Learning, Oncology (Myeloid, Lymphoma)

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally. Network &amp; Acquirer Solutions (NAS) within GMNS drives the development of new payment services and products for the American Express Global Network Issuers, Acquirers and Merchants and is responsible for the operation of the payment network, safely and securely processing more than ~$1.6 trillion in transaction volume globally each year. The Acquirer Transaction Capabilities team within the NAS organization is at the tip of the spear of the proprietary transaction process. We power billions of transactions resulting in merchants being paid and continuing to welcome American Express cardmembers and their cards.&nbsp;About the roleReporting to the Director of Submissions, the Senior Manager, Digital Product Management will be responsible for delivering the modernization of the Submissions Product driving our transaction processing. This role is part of a broader team that provides the digital tools, insights and support to help merchants of all sizes manage every aspect of their American Express relationship securely and efficiently. The Senior Manager, Digital Product Management, has ultimate responsibility for delivering the product backlog working with business, markets, compliance, design and engineering to realize the product vision driving a well-managed development roadmap with set release cycles.&nbsp; You will work among high performing product, process, and engineering teams obsessed with problem solving. You will have a passion to drill down to the core problem statement for our customers and offer digital solutions. Working with our partners you will develop Capability roadmaps and prioritize features that optimize shareholder value while solving customer problems. You enjoy being challenged in a fun, collaborative, diverse, and inclusive team environment.Key Job Responsibilities:·Define product vision, strategy &amp; roadmap understanding end user needs·Continuously engage with partners and stakeholders to review growth &nbsp; &nbsp; &nbsp;opportunities for the product·Leverage quantitative and qualitative data to understand customer behavior to drive informed product decisions·Demonstrate learning agility, ability to make decisions quickly and with the highest level of integrity·Extensive experience developing new product concepts, managing a complex backlog, and working closely with scrum teams to assess development feasibility·Managing the product life cycle from strategic planning to tactical execution closely partnering with business, design and engineering teams·Define OKRs, collect and report product metrics that are clear and concise to articulate the impact of decisions and growth projections·Partner closely with Technologies to translate Business requirements into solutions that meet customers’ needs.·Work closely with your partners and colleagues to create and maintain a feature backlog·Assess value, develop use cases and prioritize features and user stories to ensure that work focuses on those with maximum value that are aligned with the product strategy·Craft high quality user stories with robust acceptance criteria·Take a leading role in the iteration planning and product release plans, creating clear sprint/increment goals·Take a leading role in delivery of features as they progress through the development lifecycle, mitigating impediments and tracking completion against sprint/increment goals·In-depth knowledge of Agile processes and principles: backlog refinement, sprint planning, writing user stories, MVP, sprint demos·Keep up to date with industry, competitor, Agile/SAFe methodologies and new trends·Create and implement go to market strategy working with all stakeholdersMinimum Qualifications:·5+ years’ experience as a product owner or manager within a user-centric, digital product development team·Ability to analyze user experience metrics to determine priorities, opportunities, and issues with product·Experience building digital products·Exceptional interpersonal, leadership and influencing skills with the ability to build positive relationships, and influence decisions with a variety of cross-functional stakeholders (business, engineering, compliance, etc.,)·Excellent written and verbal communication skills·Highly organized with a can-do attitude·Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders·Demonstrated teamwork and excellent collaboration skills·Demonstrated ability to self-start, carve opportunities out of ambiguity and operate with a high degree of independence·Experience with Agile methodologies including Scrum, Kanban and SAFe·Demonstrated ability to adapt and lead through changing and conflicting priorities - Self-starter who is highly comfortable with ambiguitySalary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:·Competitive base salaries&nbsp;·Bonus incentives&nbsp;·6% Company Match on retirement savings plan&nbsp;·Free financial coaching and financial well-being support&nbsp;·Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;·Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;·20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;·Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;·Free and confidential counseling support through our Healthy Minds program&nbsp;·Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job Summary<ul><li>The Program Residency Coordinator is responsible for assisting in the administration of the residency program as outlined in the Accreditation Council of Graduate Medical Education (ACGME) Program Requirements. The Residency Coordinator manages the day-to day operations of the program and provides administrative support to the Program Director, the residents, and the program’s faculty. &nbsp;The Residency Coordinator additionally will interact regularly with faculty, residents, institutional leadership, and regulatory administrative personnel to ensure the program’s adherence to ACGME standards and requirements. The Residency Coordinator will also directly work with the Program Director, GME Operations Director, and/or Institutional Coordinator and assist with tasks and projects for the institution as requested.</li></ul>Essential Functions<ul><li>Coordinates all aspects of the resident interview process including scheduling interview dates, corresponding with potential applicants, confirming meetings, and ensuring applicant credentials are in compliance with current guidelines</li><li>Manage the day-to-day functions of the residency programs</li><li>Prepare any needed reports requested for leadership related to compliance to medical school contracts and rotations</li><li>Provide administrative oversight for residency programs including, but not limited to, the following: handling inquiries and requests, sorting correspondence, setting up folders, maintaining residency program files in accordance with records retention schedules, assisting in requests for verification of residency training, and maintaining calendar of applicant appointments and meetings</li><li>Maintains program letters of agreement for all required rotations at outside institutions within hospital databases</li><li>Ensures resident compliance with duty hour tracking requirements. Monitors and tracks attendance to the block schedule outline</li><li>Ensures faculty compliance with resident surveys by block</li><li>Addresses residents’ concerns promptly and appropriately escalates concerns and issues as needed</li><li>Serve as first point of contact for all trainee issues, questions and/or concerns</li><li>Ensures residents are adhering to and submitting/completing required documentation for rotations at other institutions</li><li>Tracks incomplete items and provides an update to the GME Director and Program Director as needed</li><li>Compile and manage all documentation and certifications related to state and hospital regulatory requirements for residents to work on and off site within the residency program</li><li>Collects a summative, competency-based evaluation and a list of all rotations completed from the previous program of any resident who transfers into the program, including those who complete one year of preliminary training before entering an advanced residency program</li><li>Manages onboarding process for new residents; ensures incoming residents stay on track with their onboarding requirements</li><li>See the department’s resident onboarding list for details</li><li>Manages exiting process for residents who are terminating from the programs</li><li>See the department’s resident exit checklist for details</li><li>Maintains the Resident Handbook; updates the handbook as needed</li><li>Coordinates all program required meetings (Annual Program Evaluation, Competency Committee, ad hoc meetings as called, etc.)</li><li>Takes accurate minutes and disseminates to appropriate participants and stakeholders</li><li>Assist in preparation of site visits as directed by the Program Director</li><li>Ensure resident files stay in a state of survey-readiness</li><li>In coordination with the GME department leadership and other program coordinators, organize new resident orientation yearly for the incoming residents</li><li>Schedules and manages all databases within New Innovations (residency program management software)</li><li>Ensures all functions of New Innovations are captured for a complete and accurate output of IRIS reporting</li><li>Set up new locations, faculty, and resident profiles when needed and maintain proper timely archive for those no longer with the program</li><li>Maintains and monitors accurate records of resident attendance for all required educational activities, including conferences and other didactic experiences</li><li>Schedule and facilitate orientation for new/incoming residents</li><li>Control the orientation schedule to ensure all required presentations are met for hospital compliance</li><li>Adhere to program specific timelines to ensure critical tasks and projects are completed by the critical dates</li></ul> QualificationsEducation<ul><li>Regionally accredited bachelor’s degree preferred and/or equivalent experience required</li></ul>Experience<ul><li>1-2 years’ experience in a healthcare related field (preferred)</li><li>Experience in program level administration of ACGME-accredited GME programs within a medical school or teaching hospital setting (preferred)</li><li>Experience with software technology; strong technical aptitude</li><li>Experience with New Innovations/residency software (preferred)</li></ul>License/Certifications<ul><li>C-TAGME certification recommended</li></ul>

St. Francis-Emory Healthcare

Residency Program Coordinator

Description Idaho National Laboratory is hiring a Senior Operations Program Manager to work on the National Reactor Innovation Center (NRIC) team. Our team works a 9x80 schedule located out of our Idaho Falls facility with every other Friday off. You will report to the Director of NRIC. This is project hire position anticipated to last up to two years. The Senior Operations Manager directs and manages the daily activities of NRIC's operations responsible for overseeing the day-to-day functioning of NRIC, ensuring operational efficiency, and improving existing systems. This role also involves improving productivity and implementing strategic initiatives. The role encompasses working across the Idaho National Laboratory, other National Labs and Industrial partnerships.&nbsp; The individual will support improved organizational efficiency in technical, administrative, programmatic, and financial operations to navigate the Idaho National Laboratory and the Department of Energy, to accelerate the deployment of advanced nuclear technology. The individual will actively and accurately manage an ongoing system of collecting organizational metrics and derive insights from the data they have collected to recommend organizational improvements. The position will navigate the complex environment between the interface with the program managers and the operations staff. The individual will report on the data they collect to all interested parties and create customized analyses and reports on demand. They work with communications teams to build engaging and effective marketing campaigns and function as the customer service representative as needed. Responsibilities Include: <ul><li>Develops and implements strategic plans to optimize operational efficiency and align with overall business goals.</li><li>Oversee day-to-day operations, ensuring that processes are followed, standards are met, and issues are addressed promptly.</li><li>Identify areas for improvement in existing systems and implement changes to enhance efficiency, productivity, and quality.</li><li>May handle stakeholder communications, build relationships with stakeholders, and manage stakeholder expectations.</li><li>Work collaboratively with other departments, stakeholders, and external partners to achieve operational goals.</li><li>Identifies areas for improvement in existing systems and implements changes to enhance efficiency, productivity, and quality.</li><li>Identifies and manages operational risks, developing contingency plans to mitigate potential issues.</li><li>Prepare cost estimates and operating and maintenance budgets, plan, track, and manage the funds, budgets, costs, and performance of the major projects in the NRIC portfolio.</li></ul><ul><li>Support review sessions with project teams to discuss cost, schedule, and technical performance.</li><li>Provide program/project management and execution plans.</li><li>Provide outyear planning to take strategic vision to executable scopes of work and funding requirements.</li><li>Provide planning and periodic reporting, to include DOE’s Program Information Collection System, that is provided to DOE.</li></ul><ul><li>Collaborate with and guide processes for system design for major programs.</li></ul><ul><li>Build strong partnerships with cross-functional teams to ensure priorities and programs are aligned with short- and long-term business objectives.</li></ul><ul><li>Clarify and drive project commitments as well as establish and maintain clear chains of accountability and communication by facilitating meetings with key stakeholders.</li></ul><ul><li>Use continuous improvement methods to identify ways to optimize program effectiveness, efficiency, and quality.</li></ul><ul><li>Provide System Engineering management responsibilities for projects engaged in design phase.</li></ul><ul><li>Participate in the development, bid, and award, and negotiation of supplier contracts and contract changes.</li></ul><ul><li>Develop mechanisms for monitoring project progress and for intervention and problem solving with project managers.</li></ul>Qualifications Minimum Requirements:&nbsp; <ul><li>Bachelor’s degree in nuclear, other engineering, or related field and 14 years of progressive experience functioning as a project lead, project manager, or lead role commensurate with level with specific experience with capital asset projects OR Master’s and 8 years of experience OR PhD and 6 years&nbsp;of experience.</li><li>Must have excellent verbal and written communication skills and demonstrated critical thinking and collaboration along with budget planning and prioritization abilities. Candidate will display a strict attention to detail and an eye for continuous improvement.&nbsp; </li><li>This position requires the ability to obtain and maintain a Department of Energy "Q" clearance, which requires US Citizenship.&nbsp;</li><li>Industry engineering and operations experience desired. Physical Requirements:</li></ul> While performing the duties of this classification, the employee is frequently required to stand, walk, sit, stoop, kneel, bend, and work in an office and field/laboratory environment. The job requires hand/finger dexterity to keyboard or type, handle materials, manipulate tools, and reach with hands and arms. The job requires operation of job-related equipment and driving a vehicle. The employee must occasionally lift and/or move up to 25 pounds without assistance. Sufficient visual acuity and hearing capacity to perform the essential functions and interact with the public is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Information:&nbsp; <ul><li>The pay range for this position is Level 5 ($134,124 - $275,136). At Idaho National Laboratory compensation decisions are determined using factors such as education, relevant experience, and other credentials.&nbsp;</li></ul> Benefits and Relocation <ul><li>Medical, Dental, Vision, and Flexible Spending Accounts</li><li>401(k) with a 4.2% employer contribution and up to 4.8% match</li><li>Paid time off (personal leave)</li><li>Employee Education Program (tuition assistance)</li><li>Comprehensive Relocation Package</li><li>Benefit eligibility subject multiple factors, including employment status and position classification. </li></ul> INL is a science-based, applied engineering national laboratory dedicated to supporting the U.S. Department of Energy’s mission in nuclear energy research, science, and national defense. With more than 5,000 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to discover new science and development technologies that underpin the nation’s nuclear and renewable energy, national security, and environmental missions. INL Mission Our mission is to discover, demonstrate and secure innovative nuclear energy solutions, other clean energy options and critical infrastructure. INL Vision Our vision is to change the world’s energy future and secure our nation’s critical infrastructure. Selective Service Requirements To be eligible for employment at INL males born after December 31, 1959 must have registered with the Selective Service System (SSS). For more information see <a href="http://www.sss.gov" target="_blank">www.sss.gov</a>. Equal Employment Opportunity Idaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; Reasonable Accommodation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Other Information When applying to positions please provide a resume and answer all questions on the following screens. Applicants, who fail to provide a resume or answer the questions, may be deemed ineligible for consideration. INL does not accept resumes from third party vendors unsolicited.

Idaho National Laboratory

Senior Operations Program Manager

Job Title Radiation Medicine Therapist/UKHC Requisition Number RE50933 Working Title Radiation Medicine Therapist Department Name M3350:Radiation Medicine Services Work Location Lexington, KY Grade Level 12 Salary Range $30.00-53.67/hour Type of Position Staff Position Time Status Full-Time Required Education AS Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience No experience required. Required License/Registration/Certification American Registry of Radiologic Technologists (ARRT) and Valid Kentucky State License Registration (obtained before start date). Physical Requirements Requires heavy lifting, pushing, pulling of objects over 50 pounds. Shift Typically Monday – Friday, Day Shift; (some evening hours or weekends could be required in support of patient care). This position has On-Call duties. Job Summary The Radiation Oncology Clinic seeks a Radiation Therapist to provide radiation treatment delivery. The Radiation Therapist would be responsible to provide daily care of cancer patients, including accurate interpretation and delivery of radiation treatments, performing simulations, providing clinical instruction for radiation therapy students, and may be required to cover brachy procedures and treatment scheduling. Skills / Knowledge / Abilities The ideal candidate will have a positive attitude, flexibility and be a team player. Does this position have supervisory responsibilities? No Preferred Education/Experience Prefer 2 – 6 years radiation therapy experience. Deadline to Apply 10/19/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Radiation Medicine Therapist/UKHC

SUMMARY:This Physician Assistant Program Coordinator will provide administrative management for the Physician Assistant program.&nbsp; The Physician Assistant Program Coordinator must ensure that the South University philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion is considered in carrying out the duties and responsibilities of this position.KEY JOB ELEMENTS:<ul><li>Assist program leadership in managing, administering, and coordinating the operations of the department.</li><li>Assist the Program Director in managing and forecasting the program’s expenses and budgetary needs.</li><li>Oversee event coordination for the PA program faculty, staff, and students including maintaining all up-to-date vendor invoices and documents.</li><li>Support the functions of the Admissions Committee including the planning, preparation, and set-up for applicant interviews, new student orientation, and graduation.</li><li>Support program assessment by coordinating with the departmental data coordinator to ensure timely and accurate processing and reporting of data related to accreditation.</li></ul><ul><li>Assist program leadership with coordination and implementation of departmental projects including the ongoing accreditation process and site visits as required.</li><li>Assist the Directors of Didactic and Clinical Education in ensuring the completeness and accuracy of student data and documentation for graduation requirements in the student’s academic record while ensuring confidentiality.</li><li>Assist program leadership in development, review, and publication of marketing materials, flyers, handbooks, and newsletters.</li><li>Maintain and assist with SharePoint documents and the program website to ensure compliance with accreditation requirements.</li><li>Maintain all confidential program files according to accreditation standards.</li><li>Work with the program leadership to ensure timely publication of the quarterly course schedule for the students and the registrar.</li></ul><ul><li>Complete student course registration, coordinate data from various systems, and run relevant reports</li><li>Inventory and ensure timely ordering of supplies/replacements for all program laboratory equipment and disposables. </li><li>Perform routine clerical duties including filing, copying, typing, preparing agendas, and meeting minutes.</li><li>Answer telephones and direct inquiries as appropriate.</li><li>Greet visitors and direct them to appropriate destination.</li><li>Maintain program calendars, assist with travel arrangements as needed, and schedule meetings.</li><li>Participate in special projects as assigned.</li></ul>JOB REQUIREMENT:<ul><li>Associate’s Degree required; Bachelor’s or Master’s Degree preferred</li><li>3-4 years of progressive experience providing administrative support.</li><li>Experience scheduling conference calls and meetings.</li><li>Excellent communication skills, both verbal and written.</li><li>Strong interpersonal skills with student and staff populations.</li><li>Superior organization, prioritization, and self-motivation skills.</li><li>Strong computer skills. MS Office Suite.</li><li>Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments.</li><li>Ability to listen to customers (e.g. staff, etc.) and to understand and respond positively to their requests.</li><li>Ability to adapt to changing assignments and multiple priorities.</li><li>Ability to manage multiple tasks and successfully meet deadlines.</li></ul>ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe, and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.JobFamilyAll PositionsPayTypeHourlyEducationLevelAssociate Degree

South University

Program Coordinator, Physician Assistant Program

Salary Range:&nbsp;&nbsp;$88,854.00&nbsp;(Min.) -&nbsp;$115,509.00&nbsp;(Mid.) -&nbsp;$142,166.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Utilization Management (UM) Admissions Liaison RN II is primarily responsible for receiving/reviewing admission requests and higher level of care (HLOC) transfer requests from inpatient facilities within regular timelines. Reviews clinical data in real-time and post admission to issue a determination based on clinical criteria for medical necessity. Assures timely, accurate determination and notification of admission and inter-facility transfer requests. Generates approval, modification, and denial communications for inpatient admission requests. Actively monitors for appropriate level of care (inpatient vs. observation) admission in the acute setting. Works with UM leadership, including the Utilization Management Medical Director, on requests where determination requires extended review. Collaborates with the inpatient care team for facilitation/coordination of patient transfers between acute care facilities. Acts as a department resource for medical service requests/referral management and processes. Actively participates in the discharge planning process, including providing clinical review and authorization for alternate levels of care, home health, durable medical equipment, and other discharge needs. Provides support to the inpatient review team as necessary to ensure timely processing of concurrent reviews.<h4>Duties</h4> Provides the primary clinical point of contact for inpatient acute care hospitals requesting Inpatient care/post-stabilization admission requests, Higher level of care transfers and other emergent transfers or needs. Ensures appropriate determination for admission requests/HLOC transfers based on clinical data presented and established criteria/guidelines, escalating to the medical director if needed. &nbsp;Triages and assesses members for admission needs, including, but not limited to, bed and accepting physician availability. (40%)Establishes and maintains ongoing communication with internal stakeholders and external customers while securing the L.A. Care member's admission or inter-facility transfer. &nbsp;Interfaces with physicians, house supervisors, and other hospital delegates to ensure that telephone triage results in appropriate patient placement. (10%)Applies clinical expertise and the nursing process to triage and prioritize admission acuity, servicing as an expert clinical resource for patient placement while utilizing medical knowledge and experience to facilitate consensus-building and development of satisfactory outcomes (10%)Continually seeks new ways to improve processes and increase efficiencies. Takes the initiative to communicate recommendations to UM Leadership. (5%)Completes all inpatient and discharge planning requests appropriately and timely including, but not limited to: &nbsp;Skilled nursing facility, outpatient needs (home health, physical therapy, infusion), and case management referrals (5%) Performs prospective, concurrent, post-service, and retrospective claim medical review processes. Utilizes clinical judgement, independent analysis, critical-thinking skills, detailed knowledge of medical policies, clinical guidelines and benefit plans to complete reviews and determinations within required turnaround times specific to the case type. Identifies requests needing medical director review or input and presents for second level review (20%)Performs other duties as assigned. (10%)<h4>Duties Continued</h4><h4>Education Required</h4>Associate's Degree in Nursing<h4>Education Preferred</h4>Bachelor's Degree in Nursing<h4>Experience</h4>Required: Minimum of 7 years of clinical experience in an acute hospital setting.&nbsp;Previous experience to have a strong understanding of Utilization Management/Case Management practices including, but not limited to, placement (with level of care) criteria (MCG, InterQual), concurrent review, and discharge planning.Preferred: Consistent Critical Care experience (Emergency Department, Intensive Care, Labor &amp; Delivery) background highly desirable.Experience in bed placement decision-making highly desirable.<h4>Skills</h4>Required: Must be computer literate, with expertise in Outlook, Word, Excel, PowerPoint. &nbsp;Provision of excellent customer service required due to frequent communication with providers and other members of the interdisciplinary team &nbsp;Knowledge of personal computer, keyboarding, and appropriate software to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Prepare clear, comprehensive written and oral reports and materials.&nbsp;Excellent time management and priority-setting skills.Maintains strict member confidentiality and complies with all HIPAA requirements.Strong verbal and written communication skills. &nbsp; &nbsp;Preferred: Knowledge of National Committee for Quality Assurance (NCQA) requirements for Utilization Management or CM.&nbsp;Knowledge of Department of Health Care Services (DHCS) or Centers for Medicare and Medicaid Services(CMS) requirements for health plan compliance with UM or CM.<h4>Licenses/Certifications Required</h4>Registered Nurse (RN) - Active, current and unrestricted California License<h4>Licenses/Certifications Preferred</h4>Certified Case Manager (CCM)American Case Management Association (ACM)<h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Required: Attend mandatory department trainings as scheduledFinancial Impact: Management of all medical services has a tremendous potential impact on the cost of health care and budget. This position manages determinations to ensure services requested are medically appropriate and provided in the most cost effective manner without compromising quality healthcare delivery.Types of Shift: &nbsp;Day (7:00am - 3:30pm), Evening (3:00pm -11:30 pm), Night (11:00pm -7:30am).&nbsp; Float (Varies)* *All possible shifts.Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Nursing, Registered Nurse, ICU, Emergency Medicine, Physical Therapy, Healthcare

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